Holiday Inn Express Royal Docks by IHG

Location: 1 Silvertown Way, Canning Town, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking

Rooms Available

• Standard Twin Room with Free Hot Breakfast

  This air-conditioned room includes TV and a work desk. Tea and coffee making facilities are also included.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room with Free Hot Breakfast - Accessible

  This air-conditioned room includes TV and a work desk. Tea and coffee making facilities are also included.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Room with Free Hot Breakfast

  The room is equipped with one double bed or 2 single beds. Please note that bedding type preferences are subject to availability and cannot be guaranteed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double Room with Sofa Bed and Free Hot Breakfast

  This air-conditioned room includes TV and a work desk. Tea and coffee making facilities are also included.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Beata (9/5): -
• Judit (8/5): - The bed and pillows were comfortable and the staff who welcomed and checked us in was really nice. Nice touch from the hotel before our Pentatonix concert there was nice little beer served for people who were going out for the concert. At night staff were a little unfriendly and unhelpful when many people tried to order some food after the concert. Breakfast was brilliant with many options. The hand and body products and the vegetable smell ones were just not nice they changed them and it is just not even soapy enough but the smell is just awful. The old kind of products were so much better. The shower could do with an update as the wall was kind of peeling off at places. In the bed there was hair on the pillows .. No hot drinks were served as the machine was apparently broken or to be offered. Coffee at breakfast is not so good unfortunately we were hoping for a nice coffee but the machine definitely needs to be cleaned properly and the aftertaste is just not ok.
• BERNADETTE (6/5): -
• Yuliia (9/5): -
• Marianella (8/5): -
• denise (10/5): Perfect location for O2 arena. Nice clean hotel and friendly staff - Perfect location for the O2 arena only 4 minute walk to the tube station then 1 stop on the jubilee line. Would definitely stay again. Also plenty of parking if you’re driving there.
• Łukasz (7/5): -
• Michelle (6/5): -
• Svetlana (10/5): -
• Crabtree (10/5): -
• Ian (6/5): - Staff were very good and pleasent. Breakfast was good. The room was very small once the sofa bed was out. No sheets or pillows for the sofa bed and the quilt looked dingy. The shower gel and body wash had not been filled up. The aditional parking of £40 was a bit steep as well as the room for its size and condition. The lifts kept not working so there was always a queue.I expected more for the price. We have had much better for more in London.
• Martyna (9/5): -
• Štefan (10/5): - Everything
• Stephen (10/5): Great night in London capped of with lovely accomodation - Perfect location for the O2 Enjoyed it all
• Monika (9/5): - Bardzo uprzejmy i pomocny personel, czystość, wygodny pokój i łazienka. Trochę zbyt miękki materac, ale to kwestia indywidualna:)
• Danila (10/5): -
• Norma (9/5): -
• Dávid (10/5): -
• dylan (7/5): - location good breakfast could of been better
• Magdalena (9/5): - Śniadanie typowo brytyjskie, pokoje małe, czyste, łóżka wygodne, wystarczające na nocowanie przy zwiedzaniu, dobry i szybki dojazd do centrum z hotelu metrem, bardzo miła obsługa.
• olga (10/5): We loved staying in Holiday Inn Express with great staff!!! - Very clean Nothing
• James (9/5): -
• Angelos Eleftheropoulos (10/5): - Η τοποθεσία σε ασφαλής περιοχή 5 λεπτά από την στάση μετρό στην ζώνη 2 (20 λεπτά από το κέντρο). Εξυπηρετικό προσωπικό και το αποκορύφωμα ήταν, μου είχαν πέσει κάποια κέρματα από το παντελόνι μου στο δωμάτιο χωρίς να το καταλάβω και όταν γυρίσαμε το απόγευμα η υπηρεσία καθαριότητας τα έβαλε στο τραπέζι επάνω για να τα δω. Δεν υπάρχει ψυγείο στα δωμάτια.
• Carine (10/5): - Super petit déjeuner. Service bagage a l arrivée et au départ. Proche du métro.
• grace (10/5): -
• Iolanda (6/5): - Staff molto gentile. La posizione era ottima perché vicino alla metro. Buona colazione e abbondante La stanza era piccolissima in relazione al fatto che eravamo due adulti e due bambini. La moquette, soprattutto dei corridoi, non era proprio pulitissima
• Eva (8/5): En general recomendable por ubicacion, etc. Desayuno pesimo, eso si. - Me gustó la cercania al metro, tiene buena conexion. El hotel está en una avenida residencial bastante tranquila donde pasan muchos autobuses. Está muy bien comunicado. Estan reformando el hotel, por eso pasillos etc estan de obras. El desayuno. Habia leido opiniones donde decian que el desayuno estaba bastante bien. Para mi, estuvo bastante mal: Escaso, producto de pesima calidad y nada bien cocinado en general. Para mi el desayuno fue deficiente. Me dijeron que dejase un deposito de 7 £ para darme un adaptador de enchufes y luego cuando lo devolvi me dicen que no me pueden devolver el deposito. Un poco raro todo, pero bueno ...
• Carol (10/5): Over night stay. Everything was just as we expected we have stayed here several times before. - Good location to the under/Overground Nothing
• Jules&hoops (10/5): -
• Francesca (8/5): - Breakfast and staff were excellent! Family room on the small side.
• Stuart (8/5): -
• Tatiana (9/5): -
• Džupinová (9/5): - Vsetko bolo v poriadku. Super lokalita. Blizko lanovka, metro.
• Stefan (10/5): -
• Jennifer (10/5): We felt very looked after. Nothing was too much trouble - It was clean , warm and you couldn’t hear the outside noise from your room
• Leanne (10/5): Will definitely use again - Great location for going to the o2. Rooms were comfy and they had a nice range of breakfast Check in could of been a little earlier.
• Janie (9/5): Abba mini break - Easy, fast check in with friendly staff. Room was good and fabulous bathroom. First time ever we were invited to help ourselves to complimentary selection of sweets. Nice touch. We stayed here as went to Abba Voyage....good location. Recommend an Uber there and back, only £9 each way and easier than tube, and less hassle. Only small criticism was the sofa bed which was a bit creaky, and only one pillow each.
• Gabriela (10/5): - The breakfast was very good, rooms are comfortable and location is very good (close to Metro, busses).
• Jasmine (8/5): -
• Claire (6/5): Basic but a good location for what we wanted - Friendly staff and good location The lift was hit and miss as to whether it was going to stop on floor 1
• Theresa (8/5): -
• Roza (10/5): - Výborná dostupnost, metro 3 minuty od hotelu, bus před hotelem. Snídaně v ceně - bufet - palačinky, toasty, fazole, jogurty, ovoce, káva, čaj... V hale automaty na sladkosti/pití a automat na léky, adaptéry, pasty na zuby, šampony... Čisté ručníky a úklid pokoje každý den Na pokoji konvice, čaj, fén, žehlicí prkno a žehlička. Přes silnici je večerka, mekáč 24/7 tři minuty od hotelu Přistýlka je rozkládací pohovka, kde se na začátku a na konci propadáte a uprostřed vás tlačí péra ( dá se to ale vydržet ) Jinak chybí skříň a poličky. Je tam opravdu málo místa ( pár ramínek tam bylo)
• Amy (9/5): Great weekend for a big group - Good selection at breakfast with friendly staff. Helpful staff when handling such a big group. Nearby shops and public transport. Shower and bathroom were nice and spacious. You did not hear much noise on the corridors. Rooms were cleaned daily. Beds were a little too soft for my liking. There is no conditioner in the bathroom on shampoo and hair and body wash. Conditioner would definitely be a welcome addition. It is nearby a tube station and bus stop right outside but other hotels may be preferable if you want to go into the city centre.
• Paul (9/5): -
• Nicolas (8/5): -
• Claire (10/5): -
• Linda (6/5): -
• Sergio (7/5): - Localização Cama, disposição das funcionárias na área do pequeno-almoço
• noemizoppellaro (10/5): Soggiorno quasi perfetto - La disponibilità e accoglienza dello staff, la colazione, la pulizia e gli arredi... tutto! La posizione poco centrale
• Charmain (10/5): Excellent. Would stay again - Really good location, staff were welcoming and helpful. Bed and rooms were really comfortable and a good size. Was a little noisy in the morning but that’s understandable being a hotel.
• Takacova (5/5): -
• Laura (8/5): - curatenia
• Petr (8/5): -
• Daria (10/5): - Friendly service and standard English breakfasts, very good connections to central London. Parking.
• Terri (10/5): -
• Pauline (10/5): Very comfortable and close to what we needed friendly staff - Close to the tube station Great choice of breakfast Very clean room
• Suzanne (9/5): We will be back - Clean tidy lovely friendly staff breakfast was also great
• Ana (8/5): -
• Vladimir (7/5): Na par dni je hotel uplne dostacujuci ale na dlhsi cas uz nie. Trebalo by par veci zmenit. - Super poloha na spoznavanie londyna. Velmi blyzko metro stanice. Priatelsky a chapavy personal ci uz na recepcii alebo na chodbach. Izba bola pekna a moderna. Aj vyhlad z nasej izby bol pekny. Ranajky boli v dobrych casoch nie moc skoro ani neskoro. Cistota mohla byt niekedy lepsia. Velakrat sme si na kobercoch vsimli skvrny. Na zachode nebola zachodova kefa na cistenie zachoda ,co je dost nehygienicke. Postele na spanie boli velmi uzke. Ranajky mohli byt pestrejsie. Kazdy den chybala zelenina a nejaka zmena v ponuke.
• Louise (6/5): Little disappointed with our stay! - The location was great for us. As my two daughters were attending a concert. In the O2. It was so easy to commute via tube here from London Paddington. The staff at the desk were very friendly and helpful. The complimentary breakfast was fab with plenty of choice to start the day. I found the room to be a little crammed as there was three of us. Maybe a double and a single bed would have been better instead of a couch bed. Our room was almost opposite the lift so it was very noisy in the night with people coming back at all hours and children running in the halls late at night, as well as doors constantly slamming. We barely slept during the night. When we did sleep we were awakened by the cleaner at 9.10am who opened our door when we were all asleep. Being we were a group of three girls we were frightened to death by this.
• jennifer (7/5): Efficace et qualité prix - L’accueil et la proximité Rien de particulier
• Emily (7/5): It was good - Hotel convenient for location for 02 for Akon concert. Lovely lady behind the desk around 3pm Friday 8th think her name is something like Carolina she was amazing. Very pleasant , very smiley and very helpful with everything. Having her as front of house is a very good choice , exactly what we would like to see walking into a hotel. Very out dated the room. Lots of stains on the carpet. Aircon does not work kept waking up as was too hot
• niamh (9/5): -
• Piotr (10/5): - Komunikacja miejska, sklep naprzeciwko. Super jedzenie i czyste pokoje.
• Emanuel (9/5): -
• giuseppe (8/5): Consigliato ma non come quadrupla o family - Colazione abbondante, personale disponibile e gentile, soprattutto quello della sala colazioni. Metro a 5 minuti a piedi. Stanza quadrupla era una doppia con divano trasformato in letto. Rimaneva pochissimo spazio vivibile.
• Daniel (8/5): -
• Mohammed (9/5): -
• ARIDANY (10/5): buen sitio no muy lejos del centro. - La zona tranquila, la estacion al lado a 2 minutos caminando, tardas unos 30 minutos en llegar al centro pero muy comodo. La habitacion bien, limpia, quizás el sillón cama de las niñas muy incomodo pero es algo que se puede solucionar si le pprestan un poco de atención al descanso. Un de las noches llegamos tarde, al lado del hotel hay un Mcdonal y nos dejaron comer en el comerdor del hotel sin ningún problema. También hay microondas en el comedor y un Supermercado en frente en el que puedes comprar algo para cenar tranquilamente. La cama auxiliar incomoda, y poco más que añadir. Le doy un 10 porque cumplió con lo que necesitamos.
• Jérémy (8/5): -
• Macarena (8/5): - Camas cómodas y buen desayuno La alfombra estaba muy estropeada
• Monika (10/5): -
• misbah (6/5): - Carpet was very dirtey in hallway
• Bibi Zareen (9/5): -
• Radha (9/5): Det var avkopplande - Jag tyckte att service var bra. Holiday Inn Royal Docks var i Canning Town stationen och jubilee line tube går direkt till både Stratford och London Bridge det var lite mer trafik nära hissen som jag förväntade, det är bättre att ta trapporna och rum som är inte så nära hissen
• Daniel (8/5): -
• Joanna (9/5): - Nice staff, comfy bed, quiet and yummy breakfast.
• Kaspars (8/5): - Location and room. Breakfast could be a bit better.
• Clare (8/5): - Fab location if you’re going to the O2
• Iwona (10/5): - Bardzo dobra lokalizacja,czysto. Personel bardzo miły.
• Kathy (7/5): Excelente servicio al cliente. - Excelente servicio del personal, cerca del metro. Muy lejos de los lugares turísticos, de los aeropuertos, no hay muchos lugares cerca para comer.
• Thomas (6/5): -
• Natalie (9/5): Good value for money ,polite staff ,very clean . -
• Aleksandra (8/5): - Świetna lokalizacja. Na uboczu lecz do centrum super dojazd Małe pokoje, niewygodne łóżka
• Vanesa (7/5): -
• Maria Isabel (9/5): Muy buena ubicación, buen desayuno buffet muy variado, habitación amplia, y muy limpia..iy tranquilo - Todo en general, muy bien Suelo de moqueta
• Fizzgu (5/5): Ok ale bez szału, drogo - - Lokalizacja blisko stacji metra - Znośne śniadanie (ale zabrakło warzyw) - Sklep spożywczy po drugiej stronie ulicy - Miły personel - Cena nieadekwatna do standardu hotelu - Bardzo brudna wykładzina - Bardzo zaniedbana łazienka - Bardzo nieergonomiczne sterowanie oświetleniem w pokoju - Niedomykajace się okno, głośno w pokoju z parkingu i korytarza, nie ma mowy o dzwiękoszczelności
• DARIUSZ (10/5): -
• Lukasz (10/5): -
• Neil (8/5): -
• Primož (10/5): -
• Tristan (8/5): Très bon rapport qualité prix, petit déjeunner vraiment top à 5 min des transports. - Très bon rapport qualité prix, petit déjeunner vraiment très bien, buffet très complet et copieux. Personel très à l'écoute et réactif. Métro et commerces à 5min à pied. Certains équipements un peu viellissant, quartier un peu bruyant.
• Toni (10/5): - Excellent location comfortable stay and great breakfast. Excellent value for money. Nothing I didn't like
• Sean (4/5): -
• Helen (9/5): Just enjoyed a two night stay here in this ideally located hotel for central London, the O2 Arena and Greenwich. Secure - Excellent location, only 5 minutes walk to Canning Town underground and overground station so ideal location for the O2 cable car and into central London. Parking on sight and secure Buffet breakfast included and very good selection with plenty available Staff friendly and welcoming especially the ladies at breakfast Air conditioning very welcome Rooms haven’t been upgraded, so bathroom door lock didn’t work and shower had a curtain not door Bed really not the most comfortable with mattress not as good as the ones in the refurbished hotels.
• Robert (10/5): -
• Corbett (8/5): Convenient for O2 - Room and breakfast good
• Adam (7/5): -
• Alexei (8/5): -
• Emma (10/5): - The location was excellent- q0 mins walk to canning town underground Thought it was a little pricey for one night but it was clean and comfortable

Photos