Waldorf Astoria Cairo Heliopolis
Location: Orouba Street Cairo Heliopolis, Egypt, Cairo, eg
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations and Personalized Service
The Waldorf Astoria Cairo Heliopolis offers a beacon of personalized hospitality, blending modern luxury with Egyptian heritage. Enjoy personal concierge service, spa suites, and pool cabanas, ensuring a blissful stay where every need is catered to.
Exquisite Dining and Entertainment Options
Indulge in a culinary journey at our four restaurants and bars, each offering a unique dining experience and creative mixology. From casual bites to fine dining, savor a variety of carefully curated dishes in a sophisticated setting.
Elegant Event Spaces for Unforgettable Gatherings
Host your next event in style at our elegant event spaces, including a lavish ballroom and five versatile venues equipped with state-of-the-art technology. Whether it's a corporate meeting or a grand gala, we provide the perfect setting for gatherings of up to 1600 guests.
Book your stay at The Waldorf Astoria Cairo Heliopolis and elevate your travel experience to new heights.
Important Information
In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Kid meals
- Heated pool
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Garage
- Casino nearby
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
Rooms Available
-
Club King Room
The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Premier One-Bedroom King Suite
The hot tub is a top feature of this suite. The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Superior One-Bedroom King Suite
The spacious suite provides air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Club Double Room with Two Double Beds
The spacious air-conditioned triple room features a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Presidential Suite
This suite features a hot tub. The suite's kitchen, which has a dishwasher and a microwave, is available for cooking and storing food. The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Heating
- Slippers
- Kitchen
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Premier King Room with Terrace and Pool View
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Connecting Deluxe Family Room
The spacious quadruple room features air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Premier Double Room with Two Double Beds and Botanical Garden View
The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Premier Room, 1 Double Bed (Botanical View)
1 Double Bed
474-sq-foot room with garden views
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV, satellite channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Shared accommodations
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Shared accommodation
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Window screens
- Art supplies
- Laptop-friendly workspace
- Restaurant dining guide
- Desk chair
-
King Accessible Club Room
1 King Bed
581-sq-foot soundproofed room with city and garden views
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV, satellite channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - Shared accommodations
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Shared accommodation
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Window screens
- Art supplies
- Laptop-friendly workspace
- Restaurant dining guide
- Accessible bathtub
- Desk chair
-
Deluxe Suite, 1 Bedroom, Terrace
1 King Bed
904-sq-foot soundproofed room, balcony with garden views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV, satellite channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Shared accommodations
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Shared accommodation
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Window screens
- Art supplies
- Laptop-friendly workspace
- Restaurant dining guide
- Desk chair
-
Premier King Room with Pool View
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Premier King Room With Botanical Garden View
The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Premier Double Room with Two Double Beds
The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Premier King Room
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Club King Room with Pool View
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Deluxe Double Room with Two Double Beds
The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Deluxe King Room
The spacious triple room features air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Deluxe One-Bedroom King Suite
The spacious suite offers air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Deluxe King Room - Mobility Access
The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Two-Bedroom Superior King Suite
The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Heating
- Slippers
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
-
Royal Suite
The suite's kitchen, which features a dishwasher and a microwave, is available for cooking and storing food. The spacious air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Heating
- Slippers
- Kitchen
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Guest Reviews
- Foteini (10/5): wonderful stay - Its location, close to the airport, the space vibe and furnishings, the great restaurant. The bed was super comfortable and the food was delicious. Mostly it’s friendly and very helpful staff. There was nothing not to like.
- Tagreed (10/5): -
- MOHAMMAD (10/5): -
- Medhat (8/5): I feel very welcomed from checking till check out staff are super - Interior design , clean , amazing stafff , nice food It lacks a goof outside view , rooms just over looking the nice lobby or the road
- Natalie (10/5): Comfort and luxury - It was so beautiful and relaxing! That I didn’t stay longer
- marco (5/5): - Room delux is normal, ok. bar centrale bello, spazi comuni belli. Non e' un 5 stelle. purtroppo hilton - in tutto il mondo- e' di bassa categoria sempre. ha prezzi simili a Ritz carlton e Fourseason ma camere pulizia servizi non arrivano nemmeno a un kempinski o raffles. Vengo al cairo per lavoro 2 volte l anno e sofitel e kempinski sono due ottimi hotel, Hilton ( grand nile, rameses e eliports) sono tremendi, speravo che WaldorfAstoria fosse bello invece no.. anche la piscina e' piccola brutta sporca, zero visuale.. bocciatissimo.
- Muhammad (10/5): -
- Aya (10/5): -
- Faisal (9/5): -
- Abdulaziz (7/5): -
- Zaur (10/5): -
- Richard (8/5): -
- Cosmin (8/5): - Great room, big, clean, quiet and with a comfortable bed. Breakfast was also good. A lot of restaurants were closed during Ramadan with no clear schedule. The restaunts in the nearby hotel that were open were not very good quality. We ended up eating at a different place although we would've prefered to eat at the hotel.
- Herbert (9/5): -
- Nthabiseng (9/5): - Everting about the place was great , picture on booking.com don’t do it justice.
- Robert (10/5): - Everything was wonderful Tha casino, we entered got a drink for free and took our time to drink it, then we wanted money to play, minimum play amount was 50 dollars an they said the card payment didn't work to give us money, so we both felt that they just wanted to get rid of us
- Majid Sabban (8/5): -
- Omar (10/5): -
- Hamza (10/5): The most amazing trip ever - Everything was amazing from the service provided to the hotel itself. Amr was an amazing person and so hospitable. Very very happy with the service he provided. Nothing
- Urszula (10/5): -
- Jasper (9/5): Als een oase in het extreem chaotische Caïro. - Hoe schoon en rustig het was. Als een oase in het extreem chaotische Caïro. Matras was oud/te zacht
- Zainab (9/5): SPLENDID. The staff were amazing, especially those at breakfastst - Everything. Breakfast, the pool, the room Nothing
- Amr (8/5): Enjoyed it. - The renovation Time for checking out
- RIHO (9/5): - 👍
- Mr. Walid Y. El Orra (10/5): - Spacious and comfortable
- Tomasz (9/5): Fantastic - Fantastic size of room and bathroom They need to fix the doors in this hotel, because people slam them so hard that it was impossible to sleep at night.
- Aaron (9/5): -
- Aysha (10/5): Breathtaking stay! - Everything about it was beautiful. The lobby, the reception and concierge, the restaurants and the room - everything was simply amazing! Nothing
- H608YQmostafaa (10/5): Mohamed the shisha man - Mohamed the shisha man is one of a kind. The service is super.
- falage2026 (10/5): It was a nice experience and mohmed shisha man provided a very good service for the shisha - It was a nice experience and mohamed shisha man provided for us a very good service
- Companion66217941635 (10/5): A Stay That Felt Like Stepping Into a Dream - I had such a lovely stay at the Waldorf, honestly, one of those experiences that just feels easy and enjoyable from the moment you arrive. The room was a highlight for me incredibly spacious, with everything feeling open, airy, and thoughtfully designed. It’s the kind of space where you can actually relax and breathe, not just sleep. The lobby… wow. The best way I can describe it is like stepping into a “Jurassic World” scene, but in the most elegant, luxurious way. It has this magical, almost surreal atmosphere, like a beautiful bubble in heaven, filled with classy corners and stunning details everywhere you look. The staff truly made the experience even better. Everyone was warm and welcoming, and a special thank you to Amr, who helped me with my luggage with such a genuine smile and even checked the weather forecast for me, such a thoughtful touch that really stood out. Overall, it was a seamless and memorable stay. Beautiful space, great energy, and exceptional service, I’d definitely come back. ✨
- Seaside02045400920 (10/5): Best in Cairo! - We had an amazing experience at Waldorf Astoria. Amazing and friendly staff who go above and beyond to not only make your stay comfortable but have a pleasant experience. From the bellmen to room service to service desk to pool staff, everyone was wonderful.
- ahX7080UI (10/5): Amazing shisha! Thank you mohamed! - Shisha at the bar was amazing and Mohamed shisha man was very friendly and helpful. Thank you for a wonderful night. 🙏🏻
- 321montses (10/5): Outstanding Service - Had a great stay. The service throughout the hotel was excellent-attentive, warm, and consistently high-level. Dina at reception stood out for her kindness and helpful attitude, making check-out especially smooth. The pool area was beautiful and relaxing, perfect for unwinding. A highlight of the stay was breakfast at Ayda.
- 52mahmoudy (10/5): Very Nice Hotel - Very nice hotel, from the check in it was very smooth and the room was suspicious and the restaurant was great during the breakfast and the cleaning was very good. And special thanks to Mr Mohamed Ezzat at the reception was very hopeful.
- Hellokathy (10/5): Best place to stay - Everything has been wonderful at this hotel. Everyone working here is pleasant and longing to assist you in any way. I particularly enjoyed Farida in the club lounge, who served us so cheerfully and tenderly.
- F5142PW_ (10/5): Good service - Thank you for your service Sayad!
- Navigate13451 (10/5): An Oásis in Cairo - Lovely hotel and staff Sayed was always there to help
- 22ff22 (10/5): Excellent stay - Excellent crew, service, food and hospitality. Special thanks to Muhammad Ezzat and his fabulous team in the reception and the hotel.. The service provided by Faredah in the lounge is exceptional. The rooms are excellent. 💖🥇
- BHA1 (10/5): Great stay - Nice hotel oasis on the outskirts of Cairo and looked after well by George and Nader at the pool
- 500rashaf (10/5): Nice experience and nice welcoming from all team members and especially Fo team members, Mr. Ezzat was supportive and h - Hotel very nice and elegant, worm welcoming from fo Mr. Ezzat was very helpful and supportive
- saraaW8163GY (10/5): Had an amazing stay - Everything is super niceee Thank you for stayed 🙏🏻
- Heba (7/5): -
- elenait2026 (10/5): Cairo - The hotel is stunning, the personnel is very thoughtful and welcoming, the service is great, and the breakfast is one of the best I have ever seen. Additionally, the staff at the various reception desks were always available and ready to assist with anything we needed. Highly recommended.
- andrewvL4429JG (10/5): Luxury Amenities - Excellent Service! - Lovely experience with excellent service! Concierge services and Ms. Dina were amazing!
- Kammyj1987 (10/5): The BEST hotel I have ever stayed in. - Wow! I had the pleasure of staying at the Waldorf Astoria for 6 nights. The hotel, service, staff were exceptional. This has been by far the best hotel I have ever stayed in. The staff were genuinely friendly, attentive, smiley, kind and went above and beyond for us. We were greeted by Omar after a hectic time at the airport and he immediately upgraded our room and gave us a late check out for our last day. Mohammed Ezzat the manager was very helpful and made the time to speak to us daily and we were able to contact him via WhatsApp for our needs. The Chef at breakfast Abir was so kind, she gave me cakes for my birthday, biscuits at Eid and was a generally jolly happy bubbly lady. Ayda was a brilliant waitress and also Menna. The food was exceptional quality and the choice was broad. Everything was delicious! The rooms were stocked with everything you could need and more. Location close to airport which is useful. The atmosphere of the hotel was incredible the lobby with the palm trees is breathtaking and the general interior design was beautiful. We went for dinner at other hotels such as mena house but nothing compared to the walforf. Would love to come back soon.
- 682raghdaa (10/5): Every thing was great - Good evening, I'm a repeater guest. I'm so happy to be staying at this hotel. I've stayed before and it was wonderful, and this time it was very good too. Everything was great: the room cleanliness, the bathroom cleanliness, everything was 100% professional. The front office front wsa excellent. My only note or concern this time was that the breakfast on the first day wasn't as good or varied as I'm used to. Thank you.
- Omar (10/5): -
- 780rashaz (10/5): Outstanding experience! - My favorite hotel in Cairo. Everything was fantastic from the moment I entered the hotel till check out. The rooms are so big, comfortable beds and well equipped with everything you would need. Special thanks to Mohamed Emara, Mohamed Ezzat and Omar!
- 106penelopec (10/5): Superb and more - A 5 star hotel that really lives up to its rating. The staff aim to anticipate your every need. A towel and water at the poolside from George, an extra cushion for the sofa, breakfast refills, house keeping providing slippers of the right size; you don’t need to ask it’s all thought about by staff. The food is amazing as is the restaurant’s staff. All credit to Andreas the general manager and his wonderful team. Not to mention the meet and greet concierge Mohammed arranged for us at the airport that had us sailing through without a hitch and the knowledgable guide called Saeed concierge arranged for us at the pyramids so we fast-tacked to the amazing sights. This hotel is a haven of peace and tranquility - when so many destinations are currently advised against. BA recommend this hotel to us and we’re grateful for that never having been to Cairo before. We preferred being away from the hustle and bustle - as exciting and wonderful as the centre is - this hotel is in the quiet Heliopolis region of Cairo. Security is very unobtrusive and a high standard.
- lolwaha873 (10/5): Excellent experience - It was a wonderful experience; I truly enjoyed my stay. The staff, especially Mr. Mohamed Ezzat, were very professional and able to handle any issue with expertise. It's one of the best hotels , very comfortable and definitely recommend
- 286ramzid (10/5): Super stay - Mohd magdy Mohd izzat Mariam ftom breakfast Abeer the chef The above were super nice and very helpful. Everybody was so friendly and polite. One of the best hotels i stayed in. Thank you so much for a great stay. Ramzi Darwish
- 229raniaa (10/5): Best Hotel in Cairo: Waldorf Astoria Heliopolis - Our stay at the Waldorf Astoria was wonderful. The atmosphere and hospitality were exceptional. Special thanks to Mohamad Ezat and Mohamed Maghdi for their warm hospitality, Chef Abeer for the delicious breakfast, Chef Mohammad Amin for the mshaltet, and Maryam for providing excellent service every morning at breakfast.
- Ese (10/5): Very decent worth the value - Very nice Nothing
- brandon52 (10/5): An exceptional stay at one of Egypt's most luxurious properties. - My family was blown away by the exceptional beauty and extraordinary staff at Waldorf Astoria Cairo Heliopolis. The decor is gorgeous and the common areas, including restaurant, lounge, and lobby, are beautifully appointed. As a Diamond member, both of my rooms were upgraded and we had free access to the Rosetta Club, which was almost like an ultra-luxury hotel inside a hotel. More importantly, this must be some of the best service we've ever experienced at a Hilton property. The restaurant manager Nana (I think?) was extraordinarily kind and toured us around the entire Iftar buffet as it was their Ramadan service. She also delivered us plate after plate of Egyptian desserts to try! There was another staff member Yousef in the Rosetta Club who was very friendly and so attentive; when we mentioned we were a bit hot he arranged to have the air conditioning turned on. The hotel itself is somewhat outside of the city center, but perfect for a night or two of luxury before leaving Egypt as it is close to Cairo International Airport. We will definitely stay here again!
- nabila485 (10/5): Oasis amidst the bustle of Cairo - Everything was top notch and George at the pool made sure our baby had a blast!
- theScrantonguy (10/5): One of the nicest hotels I've ever stayed in - This is really one of the most beautiful hotels I've ever stayed at. The lobby is extraordinary, the staff is just wonderful and there's a nice selection of restaurants. It could be one of my best stays ever!
- Salah Buzeik (10/5): -
- Adenike (10/5): -
- IAN (9/5): - Breakfasts were a treat. The chef was so lovely, and she was keen to get us to try different things. The waiting staff were lovely, too. The hotel is beautiful, soundproof, and housekeeping was immaculate. We had a 4 night stay to visit museums and pyramids, and it worked out very well with the help of the Uber app. We knew our days would be full-on and planned to stay in at night and to eat in the restaurant, but....... .........we didn't realise our stay would be during Ramadan, and understandably, the restaurant catered for that with an evening buffet (local dishes). We could only order from the menu after 9 pm, which would be too late for us. So we had the buffet for one night, then after that we ate at the pool, which did serve a choice of good bar food, but closed at 6. The staff at the pool are lovely too.
- Ali (5/5): Disappointed… - Totally Disappointed after being such a long term loyal customer.
- raimondaa648 (10/5): Restaurant dinner experience - Very nice dinner buy, amazing service. Abanoud was very proffessional and attentive through whole dinner.
- abeern822 (10/5): Just amazing 6 stars ! - Amazing on every aspect even value of money !!! Amazing chef abeer, Samuel , Rahma, MENNA our first love ❤️ and nourhan 🫶🏻 this is my second time and they keep on going amazingly .. one of the best breakfasts I have ever had ! Chefs are all on top of everything all the time !
- Rene (10/5): -
- Hani (7/5): Nice pricey place to stay - New or recently remodelled accommodations, nice large rooms. Friendly, young somewhat inexperienced staff. Location near airport. - Wifi stops within the hallway between 2 hotels although same chain. - Rental car company prices totally & ridiculously high. - Staff inexperience in some areas.
- U5463IVtaniar (10/5): Lounge good - Amazing lounge. Great service from Farida!
- kimbI9922PD (10/5): Simply gorgeous - A wonderful hotel. Beautiful, indeed luxurious, facilities. Blessed with fabulous staff who are all engaging, polite and proud Special thank you to Abeer (chef du partie) Mahmoud (patisserie) as well as Nourhan, Mariam, Rahma and Karima Without question the best bedroom and bathroom - size, decor and comfort Highly recommend a stay at the Waldorf Astoria Cairo.
- David (10/5): Talk about an oasis in the desert! - After ten days in the Egyptian hinterlands, it was wonderful to come to this hotel - comfy bed, clean, hot water and lots of it, totally quiet room, safe and secure facility, and kind and conscientious staff - just what we needed. With several restaurants to choose from, we had a nice variety of meal options. Staying here was a real treat!
- Panos (10/5): A breathtaking weekend with excellent culinary experiences,a wellness treatment & ramadan experience - Breakfast is one of a kind!!! It is a very close blend of local cuisine and specilities along with world class continental tastes. Special thanks to the chef Ameer for the fresh juice and extra attention and care!
- Urszula (10/5): -
- Maha (10/5): -
- Hassan (9/5): -
- Catherine (10/5): très agréable - hôtel à l'écart de la ville ce qui le rend extrêmement calme : un luxe au Caire les chambres sont immenses et très bien agencées hôtel très luxueux
- stefanos (10/5): -
- Noura (9/5): - كل شي حلو مدخل والغرفة والإطلالة السعر اوفر ان هو بعيد شوي علي مولات
- 138naderh (2/5): Need Staff training - I had a terrible experience with staff, they assumed I am a native ( which I am but also American) and refused to serve me alcohol without seeing my passport of course I flipped out , they called the manager ( Mr. Aymen) who was a horrible condescending individual who tried to feed me some BS excuse about the law requires them to see and copy my passport to serve me alcohol. anyway, the general manager was made aware and immediately apologized and was very helpful, but this definitely left a bad taste.
- Saif (9/5): -
- Abdulla (10/5): -
- D7258QCrichards (10/5): Don’t just walk past as we’ve done before! Just give it a go - We've stayed at the Waldorf in Cairo on a number of occasions, but have never been to Baaraa, which is the bar adjacent to the lifts, simply because, there's never been anyone in there. When we visited this time, we decided to give it a go, and were welcomed by the manager, Mohammed Ragab. The young lads who served us, Zachariah and Mohammed, were very attentive and diligent, in serving us, keeping our glasses topped up with drinks and nuts, brought to the table. Unfortunately at Ramadan, the shelves are stripped of alcohol, but this doesn’t detract from the ambience and Colonial feel to the bar. They offer a wide selection of drinks and an excellent selection of freshly made cocktails, along with good Egyptian bar snacks. All of the staff, including the manager, as I mentioned very attentive, and polite, and certainly earned their money. If it’s snack food you want, with a definite Egyptian twist and flavour, to compliment your wine, beer, or cocktails, then this is the place to go.
- G6357LOchrisl (10/5): Waldorf stay - Our time was wonderful here at the Waldorf. Everyone was absolutely terrific and George always went above and beyond for myself and family each and every time we went to the pool. My son was thrilled each and every time we went swimming. I will highly recommend this hotel to others.
- Andrey (10/5): -
- ABDULLAH (9/5): -
- vincentfW8732IT (10/5): Wonderful Waldorf Experience! - Fantastic property with even more amazing service! The staff was great and the attention to detail by all team members was next level. Was a great experience and looking forward to my next visit to this property! Highly recommend this hotel and hospitable staff.
- hectorvI881EJ (10/5): Excellent food and some drinks. - Visit Bar Raa, talk with Mohammed, great little jazz area.
- J1287OEhectorv (10/5): Great drinks at Bar Raa - Mohammed at Bar Raa did an excellent job serving me and my family. The drinks we're delicious.
- 274salmar (10/5): Ramadan iftar - We had our annual Ramadan iftar and the service from Mr Ali bassiouny and the team was impeccable. The food quality and the variety was absolutely great.
- Crichton (10/5): -
- moy498 (10/5): Perfect vibes - It was an amazing experience and kind hospitality and interesting podium
- 767amans (10/5): Great experience, convenient location, and updated amenities - The Waldorf Astoria Cairo was a great experience emphasizing modern luxury. We were welcomed upon check in with a beautiful atrium, updated rooms, and warm service. The room was comfortable and gave us everything needed. They had an amazing Spa area and a wonderful hotel gym. The restaurant food was delicious. Bar Raa and the outdoor poolside bar were a pleasure. My only complaint would be that it seemed the wait staff at the restaurants were quite young and abrasive at times and also had a language barrier. I completely understand this being in a different country and maybe some staff were training, and there was nothing that truly upset me. Another suggestion is ensuring the jacuzzi is heated as it was colder than the pool when we visited. I’m sure the staff is learning and the hotel will continue to provide amazing service given due time. The bar and restaurant managers were wonderful, especially the three Mohammed’s at Bar Raa and the wonderful manager at Ayda from Texas. Special shoutout to George and the staff at the poolside bar who provided for us very well. Great drinks from the bar staff and impeccable service by George who ran around for us and looked out constantly for us to be comfortable. Overall, great hotel in a very convenient location near the airport. A wonderful experience indeed.
- 141dalias (10/5): Feedback - Waldorf as usual surprises us with its exceptional service and hospitality, how they focus on all event details, being accessible and flexible. Ms. Nermine Faddah and Mr. Ahmed Badr were our support for both events in 2025 and 2026 and they were extremely professional and detail-oriented.
- zachxanderl (10/5): Food - Abanoub was a very good waiter and was there to accompany all our needs.
- Hassan Barguma (7/5): - Room size is good, toilet and bed and most specifically the attention from staff and scenery is classic..I really enjoyed my stay and wish to be a guest again
- Dajana (10/5): -
- V5655ELgonzalom (10/5): Delicious food - George was the G.O.A.T Food was amazing and everything was great
- 788cyrila (10/5): My stay at Waldorf Astoria Cairo Hotel - My stay was fantastic. The rooms are exquisite. The service is more pleasurable, from the receiving party at the entrance of the reception to the front desk, room service, laundry and breakfast! That’s another matter, I was spoiled for choice. Dina Alaa also stood out for her reception. Well done Waldorf Astoria Cairo Hotel. I am definitely coming back.
- amrsamyp (10/5): Great Hospitality - One of my best experience ever, great hospitality and professionalism and special thanks to Ahmed Badr who handle everything smoothly through our event .
- baua2026 (10/5): Nice hotel, bar ra a must - Good sisha experience, Mohammed the best, thank you.
- Trek38529225334 (10/5): The best hotel in Cairo - Waldorf Astoria Cairo was absolutely stunning. The rooms were exceptional, the service is amazing, and the amenities were world class. We stayed here for a week and loved it. Brasserie Ayda was terrific and our bartender Ahmed made us incredible negronis. We cannot recommend Waldorf Astoria Cairo enough!
- Voyager05009554691 (10/5): Great experience for days in Cairo - I can’t say enough good things about our stay here! The hotel is fantastic—the rooms are not only nice but also very big and well-appointed, giving us plenty of space to relax. What really made our trip special was the service. The staff goes above and beyond, particularly Lotfy. He was incredibly helpful and made sure we had everything we needed. He even took the time to help us mail our postcards, which was such a thoughtful gesture. If you are looking for great service and a comfortable room, this is the place to stay
- ALI (10/5): فندق يصلح للاستجمام - كل شي جميل لا شي
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