Dukes London
Location: 35 St James's Place, London, gb
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Country House in the Heart of Mayfair
Historic Elegance: Experience the charm of traditional British style at DUKES, a country house with a rich history. Enjoy modern amenities such as free Wi-Fi, 24-hour room service, and plush bathrobes in every room.
Culinary Delights: Indulge in the finest British cuisine at GBR, Great British Restaurant, curated by chef Nigel Mendham. Sip on iconic martinis at the renowned DUKES Bar, known for its cool and sophisticated ambiance.
Relaxation and Leisure: Unwind in the hotel's exclusive cigar garden with a premium selection of cigars and cognacs. Treat yourself to a delightful afternoon tea experience in the intimate Drawing Room.
Book now to immerse yourself in luxury and sophistication at DUKES in Mayfair.
Important Information
For advanced purchase rate reservations, a payment link will be sent by the hotel team directly within 72 hours of making your booking. The booking is subject to cancellation if the payment is not received.
On arrival a debit or credit card will be authorized at check-in for the total amount of your stay, plus GBP 50.00 per person, per night to cover incidentals.
The Duke’s bar is open Monday to Saturday from 15:00- 22:00 with last orders at 22:15. The cognac garden is run as part of the Dukes bar after 19:30
Please note, for DUKES Bar we have a walk-in policy for all guests and during peak periods there may be a waiting period.
The dress code for DUKES Bar is smart casual. Sportswear, shorts and t-shirts are not permitted with the exception of short-sleeved collared shirts (polo shirts).
When booking 5 rooms or more are cased as a group booking, different policies and additional supplements may apply. The hotel reserves the right to decline reservations which are not in line with this policy.
All baby cot and extra beds are subject to availability in the applicable room types.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Kid meals
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Vegetarian menu options available
Rooms Available
-
Superior Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The twin room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Junior Suite
These suites are large open-plan rooms with a combined bedroom and a spacious sitting area. Free Wi-Fi, flat-screen TV and a marble bathroom are also provided.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Deluxe Suite
This luxurious suite has a seperate living and bedroom, free Wi-Fi and soft drinks, Nespresso machine, iPod station, free movies on demand and free express breakfast. 2 extra beds can be accommodated.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room
The deluxe rooms feature spacious double wardrobes and an armchair. The room is complete with large marble private bathroom with bath tub and shower.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Suite with Balcony
The spacious suite features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The twin room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Studio
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Executive Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The twin room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Signature Suite, 1 King Bed with Sofa bed, Balcony, City View
1 King Bed and 1 Double Sofa Bed
700-sq-foot individually furnished room, located on the top floor, balcony/patio with city views
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Terrace
- Dining table
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Location - top floor
- Desk chair
-
Dukes Room
1 Double Bed
215 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Espresso maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
1 Bedroom Suite
1 Queen Bed
484-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Connecting rooms available
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Deluxe Double Room, 1 King Bed
1 King Bed
290 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Espresso maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Superior Room, 1 Double Bed
1 Double Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Espresso maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Shower grab bar
- Bathroom emergency pull cord
- Wheelchair-width doorways
- Desk chair
-
Executive King Room
The spacious Luxury Rooms have a comfortable sitting area, free Wi-Fi and a luxurious marble bathroom. This room can accommodate an extra bed for children or adults.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Double Room
This air-conditioned room features free Wi-Fi, a marble bathroom and satellite TV.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Superior Double Room
This elegant room has air conditioning, free Wi-Fi, satellite TV and a marble bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Deborah (10/5): A treasure of a hotel - We love The Dukes! Cozy, charming and always a great experience. The Great British Restaurant is delicious and beautiful. And The Dukes Bar is a treasure (hotel guests can reserve a spot at the bar!).
- Shannon F (10/5): - Nothing short of amazing. Minute we walked in to the moment we left. 10/10 will be back.
- Cheryl Gannon (10/5): Charming and historic - Charming older historic hotel. Excellent staff and lovely bar and breakfast. The concierge services are top notch. The hotel is showing some age since my stay 5 years ago and the elevators can be difficult. But I understand it will be undergoing renovation soon. All things considered it’s a terrific place with great staff. I’m glad I made it back a second time.
- Emeterio67 (2/5): Total lack of consideration to guests - Stayed one night on Dec 24, 2024. When we left the hotel we told the people at the reception and the head concierge that we would be back for the nights of Jan 9 through Jan 13th and even left a piece of luggage at the hotel. Two days prior to our arrival of Jan 9 I received an email saying that the hotel would not honor our booking since they would go through a renovation. They assigned us a different hotel which was not of the same quality/standards and forgot about us from then and on. Why the hotel did not alerted us while we were there on Dec 24th that it would go through full renovation and we should look for another hotel? Seems just irresponsible and of huge lack of consideration to its guests. Not good at all. I have been requesting a full reimbursement with no answer up to now. We of course did not stayed at the hotel they wanted to assign to us. Booked and paid a different hotel.
- Ricardo (2/5): - The facilities a bit old but a nice classic hotel
- Margaret (10/5): - Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.
- Heather (10/5): Wonderful - Wonderful stay :) Would definitely stay again
- celioashcarjunior (8/5): A traditional british hotel - This is a hotel with typical British decor on a dead-end street next to Green Park and the Ritz Hotel. The reception has several paintings of royal family, the elevator is over 100 years old and the rooms are small but comfortable. The breakfast is well served. The bar is famous and trendy. The location is very good. Close to everything in Mayfarr and Sohi.
- Sally (10/5): - A staff and service. Go out of their way to welcome you and give you the best possible stay. Perfect location for walkable access to shopping, restaurants and museums.
- Graham (4/5): We will NEVER return! - Trading on its dated history! Checked in on Sunday and told the renowned bar was closed but open the following night. We asked if it was ok to visit then and left it with her for around 8pm. The lady at reception took a "preauthorization payment" of several hundred pounds which was actually not held as normal but taken from my account immediately. I questioned this and was told it would be credited back if nothing ordered in the bar or restaurant. Stayed at the hotel for 2 nights, went to the bar on Monday for the bar manger to demand a reservation number, that the woman who checked us in should have arranged! We left without trying the alleged original martini and was made to feel second class citizens in this 4 hundred + night hotel! Very disappointed in the way the bar manager handled the situation, which actually marred the break for our 35th wedding anniversary. We didn't eat in the hotel as we had already made plans weeks in advance. We checked out and after 14 DAYS I had to chase the hotel up for the refund back to my card. If I hadn't of chased the refund it wouldn't have happened! We will not be back!
- Tom (8/5): Couple Christmas vacation - The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.
- Linda (10/5): - Comfortable, excellent cuisine, superb, friendly and helpful staff
- C (10/5): Another Excellent Stay - We had another fantastic stay at Dukes. The service was impeccable and our accommodations were perfect. A great experience and we look forward to our next visit!
- Andrew (8/5): - The staff were the icing on the cake
- Graham (10/5): - The staff are really amazing and the location suits our reasons for being in London. The team in Dukes bar is just exceptional.
- Michael (10/5): - Nice small hotel. Cute. And pretty clean.
- Katharine (10/5): - The service was extraordinary.
- V5889ADlizs (10/5): Another fantastic stay at Dukes - I visited Dukes with my family for a 1 night stay. The hotel and room were absolutely beautiful, the room was perfectly decorated for Christmas and our wedding anniversary celebration. This was our fifth visit and we were welcomed back, it felt just like coming home. Breakfast in the GBR was delicious and we were treated like family by Ujwol and his team. We look forward to returning again soon.
- Graham (10/5): - It’s in a great location and the staff are great
- Mary L (10/5): Wonderful hotel in London - This was our first time staying at Dukes. The service, quality of the room, and the overall wonderful ambience of the hotel makes this my favorite hotel in London. I also love the location. All the shopping and restaurants were within walking distance or a short taxi ride away. The restaurant was also very nice. We will be back.
- filiep (6/5): - stupid bar queues in the lobby ??? limited seating areas old an dirty carpet everywhere
- debbiea403 (2/5): Dukes of London Afternoon Tea - If I could give my rating 0 stars I would. To say I was disappointed would be an understatement. I have visited Dukes for Afternoon tea several times, and it has always been an amazing experience. However this time was absolutely awful. I had booked an Afternoon tea for 8 people for a special occasion as I had family members visiting the UK for the first time, and a special birthday. I also confirmed the booking a few days beforehand and 1 hour before our arrival. I was advised at the time that because of the amount of people we would have to have the Afternoon tea in the Restaurant, which I confirmed at the time was fine. When we arrived, we were told that they did not have a booking for Afternoon tea, only for the restaurant, and they where unable to offer Afternoon tea, and there was nothing they could do to accommodate us. The restaurant manager Lucas apologised and said he would look into why there was an error in the booking. We travelled over 2 hours in Central London, a large group if people. Nothing was offered as to us for the inconvenience caused. So we we are hugely disappointed with Dukes London and await to see what can be offered to resolve this unfortunate event. Dukes of London, I expect better from you.
- Patrick (10/5): - Lovely stay!
- Leah (10/5): A True 5-star experience - This hotel was truly 5 star. Service over the top, extremely comfy and quiet room, great restaurant and food. Location near major tourist areas but on a very quiet side street. The service is what really impressed me. Will definitely stay here again.
- Verified traveler (10/5): Birthday celebration - Muriel really made me feel special upon check in, for my birthday. It was such a pleasant surprise to find balloons, a card, some treats, and even a little Dukesy plush waiting for me in our room. We really loved how quiet and tucked away the location of the hotel was, plus a convenient walk to a lot of great spots. Will definitely be staying again in the future. Thank you!
- Sheila (10/5): - Excellent stay.
- H3870FZshannond (10/5): Best London experience - The service at Dukes is impeccable. The hotel has a quintessential British feel without feeling overly stuffy. From the incredible front desk staff to the breakfast staff to housekeeping and to the Dukes bar and dining facilities, it is London perfection. The location can not be beat. It is a quick walk to anything but also very quiet and tucked away from the hustle of the city. The Christmas decor was a treat and traditional feel was exactly what we hoped for but it is the staff that makes this worth every penny and makes us sad to leave.
- deanzhu (10/5): A Classic Stay in London - Dukes London Hotel is the best experience we had in London, the hotel is classic British style nestled in a historical building. Service is excellent, special appreciation to Sylwia from front office, who made our stay exceptional. - Location 5/5 - Service 6/5 - F&B 4/5 - Room comfort: 5/5
- Ian (10/5): Supreme - Superb hotel...staff friendly and courteous You must stay here if in london
- joeaS6112KA (10/5): Possibly the worlds best hotel - I cannot say enough good things about DUKES. What an incredible hotel. I had been to the bar once before, in 2019, for the signature martini, which was incredible in it's own right. I was alone, but the staff took care of me as if I was their most important client, moving me to a better table so I could enjoy the full ambience of the room. As for the hotel, I stayed here in November of 2024 on a trip in which I proposed to my then girlfriend, and let me tell you, the staff went above and beyond to make our stay special. I informed them of my plan to propose at their Great British Restaurant, and the hotel and restaurant staffs both could not have been better. They made sure everything, and I mean everything, was even more perfect than I ever could have imagined. I want to give a special mention to Sabrina at the front desk, who really ensured that our stay and the proposal were magical and went off without a hitch. If I could give this hotel 10 stars I would, in my eyes, there is not a better hotel anywhere in the world.
- Roxanne (10/5): - Dukes London is fabulous! From the moment you arrive, you are greeted with friendliness and helpfulness. The hotel is classic and Dukes Bar is legendary. They make martinis at your table. Expensive but it’s what you would expect from an iconic spot. rooms are spacious, bathrooms large, turndown service and waters in the room. Can’t say enough about this property and the customer service. Sabrina at the front desk was the most friendly, helpful person ever and got us into the wait-list bar and restaurant and offered great suggestions on how to maximize our time in London. Location is PERFECT to see all the sights.
- Sharon (10/5): - Nice hotel in great location.
- 952lesleyj (6/5): Afternoon Tea - Afternoon tea disappointing, very expensive for what you receive. Daughter had vegan which she didn’t really enjoy the 4 small sandwiches she received. Got bottle of water which was suppose to be included but was charged £6 didn’t realise till I looked at bill once home. Unfortunately I had forgotten my glasses. Service not very professional girls giggling while serving. Total cost £231 for what I would say a very small afternoon tea, wasn’t offered anything extra. 3 of us wouldn’t recommend as not worth the money. Desert was probably the best part of it even then they weren’t anything special.
- Peter (10/5): - A small, traditional hotel in the heart of London which has become our go-to place when we visit. Unique and charming.
- I8016YGjohnh (10/5): Perfection in London - Dukes is one of the great small hotels of the world. In the heart of London it is an oasis of peace. Exemplary service, delicious food and great rooms. It is a timeless classical hotel where the client is the most important. I can highly recommend this wonderful place. I cannot wait to return.
- Carol (10/5): - Perfect. Excellent service. Great location. Traditional and tasteful.
- Beatriz (10/5): - very niveles
- Anita (8/5): - room was lovely - clean, pleasant and airy. the life and hallways were tired and needed TLC
- Dolores J (10/5): Private and intimate! This hotel is the tops! - I stayed at the Dukes years ago with my husband. We loved the hotel and we love the location. Everything about the Dukes is outstanding and every way starting with the staff right down to the location and the condition of the rooms and the hotel itself. I would stay here again and again, changing nothing about it. I highly recommend this hotel!! It is very upscale and yet very intimate. Everyone feels important.
- TheVeganLady (10/5): 60th Birthday tea with friends - What a superb hotel. This was my first visit here and first ever tea out. Can’t believe it took so long when tea was my favourite meal as a child. I had the vegan menu and this was every bit as creative and pretty as the normal menu. They served a lovely sparkling tea for their non alcohol beverage. But over and above the delight that we gained from tea at Dukes was my gratitude for the support and kindness given to my friend in the mobility scooter. Nothing was too much trouble in ensuring her support during our visit. Thank you so much to the staff for a wonderful afternoon. I am sure we will find again.
- Stuart (10/5): - Always a good stay here, the staff are helpful and the room, 310, was very comfortable with excellent bathroom, bar was as busy as usual - the place to be in St James
- Rose (10/5): - Beautiful property. Staff very friendly and welcoming. Great place to stay. Great location
- Brendan (10/5): Great London location - I've stayed in Dukes before and always found it to be a friendly and comfortable hotel in a superb central location. My only small quibbles are that my room, overlooking the entrance area could be noisy when the bar emptied and secondly, that the lift on that side of the hotel is scruffy with a worn carpet and scuffed woodwork.
- Gina (10/5): - Service and friendliness of staff are top notch. They really go out of their way to be helpful and kind. We were sad to only spend one night with them. Easy walk to Buckingham and gardens. Pubs and restaurants were less busy in this area.
- Eric (10/5): - Everything the best
- Jennifer (10/5): - A wonderful hotel! Top notch service and amenities. Room was great and was nicer than expected. Staff was friendly and helpful! Will definitely stay here again!
- Andy (10/5): - A really lovely hotel in a perfect central location. Only stayed the one night but we will return, such lovely staff and immaculate and quiet rooms.
- corinne (10/5): - It is always a pleasure to stay at Dukes. This is a very English hotel. It is quiet, good service and staff, and very convenient location. Walkable to tube station with good lines, shopping, and major tourist sites. This is our go to hotel whenever we are in London. Don't forget to reserve the a table at the before arriving, especially if you want to try their famous martini.
- Kayleighpeg (8/5): Birthday treats - We stayed mid week for my birthday. The staff were very welcoming and left me some surprises for my birthday too which was a really nice touch. They couldn't do more for you honestly. The actual room was nice, not too spacy but I suppose that comes with the territory of being where they are. Loved the quick access to Jermyn street and other places. The actual hotel looked a bit tired in places. Great service at the bar as usual, we have been for drinks before. There was a service charge which we were happy to pay as we thought it was worth it. Thank you Dukes London for making my birthday special.
- Brian (10/5): - The hotel is in great location in the heart of everything. The staff knows your name. The martinis are world famous (literally). Hard not to love the place.
- nathanael (10/5): - No
- Larry (10/5): - Short comforters and very small closet space. Everything else was excellent
- Philippa (10/5): - Excellent property
- michaelmN3007KG (10/5): Oasis in Central London - The historic ambience and location, combined with knowledgeable and delightful staff, especially Jose, made for a special return trip. Dukes was comfortable and central and was perfect for our various outings, either by foot, tube or taxi. And of course we visited the infamous Dukes Bar twice for special experiences.
- Emily (10/5): - This was my first trip to London and DUKES made it amazing! The staff was so helpful. We reserved a set up of a picnic in the park that was right out of a romance novel at a park near Buckingham Palace. Highly recommend
- Jeffrey (10/5): - The staff was very friendly and helped give advice on where to visit.
- janegV8565DG (10/5): A GEM IN A GREAT AREA! - The Dukes is a very charming, small hotel in a wonderful location. By going out the back door of the hotel it is a short walk to Buckingham Palace. The staff was very courteous and eager to assist with any need you might have. Breakfast in the darling restaurant was very good. A Martini in the bar is a "must do"....be sure to make a reservation in advance. The rooms are small but quite adequate with very comfortable beds and nice bed linens. The rooms are in need of an "update" but I was told this is being done by 2025. The bathrooms have great tubs and warming bars for the towels. I think this hotel is a great buy for the money!! I highly recommend it!
- Kevin (8/5): - Property was great. Room service was lacking, but our overall stay was really good. Staff was great!
- Jennifer (10/5): - The hotel was beautiful! The amenities were great (the robes and the bath products were very nice) and all of the staff we encountered were beyond helpful! A wonderful stay!
- James (10/5): - Staff was excellent and rooms were comfortable.
- Arsen (10/5): - Friendliness of the staff and professionalism as well as a feel for “ Old England “
- rdkflk (8/5): Lovely place to stay with famous martini - Spent a week there for business reasons. Chose this hotel due to location near my UK office. Very conveniently located. While rooms are small and due for updated carpets and upholstery, I had a delightful experience. in contrast to the rather plain rooms, the bathroom was well equipped and even chic. Staff went above beyond and truly take pride in DUKES. Loved the vibe that never made you forget you were in London from the Queen's portrait to the thrice cooked chips for Room Service. Will definitely return.
- Grant (10/5): - Very friendly helpful staff.
- Michael P (10/5): - We loved the historic character, staff, location and world acclaimed Duke's Bar.
- emily1532016 (10/5): Best hotel in London!!!! - Thank you so much to the DUKES London for making our stay the best in London. We have been to numerous hotels in London but the service and hotel is the best we have experienced. You managed to find us a table in your world famous Martini bar and made our celebrations feel so special. Thank you again DUKES and we will be back!
- Esteban (10/5): - This is our second time staying at Dukes. We love it. A 100% British experience, from the hotel itself to the neighborhood.
- Veronica (10/5): - Wonderful stay!
- Gerard (10/5): - This was my first stay at Dukes, and really, everything about it was first rate. The service was fantastic, my room was spotless, and the hotel was in a prime location between Green Park, Mayfair and Picadilly Circus. I will definitely try to stay here on my next visit to London.
- Cemil (10/5): - They made us feel like we were at home. Excellent staff and service. 5 stars!
- Graham (10/5): - The Staff and Service are first rate and very helpful. The location of Dukes make it an outstanding place to stay in London
- Michael P (10/5): - This is our favorite home in London. The history and boutique size and location makes it the perfect.
- Eric (10/5): - Extraordinary class and professionalism
- Kjell (4/5): - Beds are just old. Bar may of been great 75 years ago with Ian Fleming, now just living off nostalgia. There is no 5 star service here. Read page 2 of reviews to get actual description of hotel. I sat at front desk and watched main guest service rep tell same story 4 times. The bar man said hotel overbooked so my fault can not have a table. Really! For this price I have stayed at much better quality in London.
- Kerry (6/5): - Good location. Property tired and rooms cramped. Great staff. Overpriced
- Peter (10/5): - An extremely charming old style hotel with all modern facilities. An outstanding location in the heart of St James’s.
- Felizardo (10/5): - Very friendly and helpful staff. Comfortable bed and room size is appropriate. Near to green park and picadilly tube stations.
- Mary (10/5): - Absolutely loved staying at this charming hotel. Highly recommended. The service and location were phenomenal.
- Elaine (10/5): - Excellent, courteous, first-class service, will definitely stay here again next time I’m in London. Thank you Dukes, we loved staying with you!
- Kerrie (8/5): - Minor issue with hot water during our stay. However, staff was attentive and ensured the problems were resolved.
- Jin (10/5): - The staff is all very helpful. It's a relatively small hotel hidden in a quiet alley while at the center of everything. The staff is willing to cater their service for your need.
- janetkG422WQ (10/5): Highly recommended - This lovely hotel is tucked away in Mayfair. The staff, from the doorman, front desk, housekeeping and restaurant were wonderful. We really enjoyed our time spent there and the meals were delicious, dining room and room service. Even when things weren’t perfect they went out of their way to make all things right. I would not hesitate to stay there again.
- Yuanyuan (6/5): - Pros: convenient location; staff were polite and helpful Cons: small room; poor soundproofing - we could hear staff/other guests talking in the corridor very clearly, especially at late night and early morning
- Linda (10/5): - Great place to stay whilst in London. You are looked after so well by the wonderful staff.
- Samantha (10/5): - They made our Taylor Swift Eras tour stay extra special!! Staff was super friendly and helpful. Best area to stay in London. And walkable to the tube and New Bond Street.
- Mary (10/5): - Lovely hotel in Mayfair. Close to the tube and St. James Park. Outstanding service. Highly recommended!
- Charlotte (10/5): - Absolutely amazing hotel.
- Nathaniel (10/5): Lovely stay - My daughter and had a lovely stay. The staff did everything they good to make us feel comfortable and welcome. I would highly recommend this hotel and will definitely stay here again when I return to London.
- carolerY4595UD (10/5): Faultless stay - It was my birthday and the very attentive staff made our stay so memorable. It was our first visit but it won't be the last. A great location. Lovely Comfortable room, spotlessly clean. Faultless. We treated ourselves to a cocktail in the legendary bar. Looking forward to returning one day.
- Mrs Karen (10/5): - Enjoyed a quiet night’s stay here. Comfortable bed, quality linens and a very helpful & friendly staff. Special thanks to Jose on reception for making us feel so welcome.
- Margaret (10/5): - Great staff, location, & room. Beds were comfortable and the bathrooms had every amenity. We will be back. Thank you, Dukes!
- Ritesh (6/5): - Overall, the stay wasn't the best, but there were elements of the stay which I enjoyed. The location of the hotel is great, everything we wanted to do and the tube were in walkable distances, the area was nice and quiet which was also nice. The service however wasn't the best, from check-in onwards, I was questioning how this hotel is a 5-star. When we checked in we were told we were staying in the same wing as the family who had already checked in, so I walked over to that elevator, it turns out we were in the other wing, when I asked how I get to my room, I made to feel like I was the idiot for not figuring it out on my own, if you had signs, I would have. I asked if breakfast was included, but I was ignored. When trying to have a drink in the duke's bar which is meant to be famous, we were turned away because I didn't have a shirt. We're in 2024, how is this still a thing? Surely I can have a drink in the bar if I'm good enough to stay in your hotel and pay the room rate? You had no customers....who was my t-shirt going to offend? The staff? I was told I could drink in the restaurant, but at this point, I just refused to spend any more money in this hotel, I hate places which make you feel like you don't 'belong' because of a dress code. Do I understand it to an extent if you aren't staying in the hotel? Yes, but if you're allowed to stay in the hotel you should be allowed to use every area of the hotel. There is also a service charge for the room? I wasn't a fan.
- Dipika (10/5): - Service was excellent
- Amanda (10/5): 10/10 experience - This was our first stop on our honeymoon and it was amazing. The staff are so friendly and accommodating. Very easy to walk to buckingham palace and a tube station near by. I would 100% recommend this hotel to all visitors of London.
- Susan (10/5): - This was a very quaint and nice hotel with a great martini bar. The restaurant in the hotel also was excellent. I would definitely go back and stay at this hotel.
- Mark (10/5): - A very enjoyable experience. The room was perfect and the staff were very friendly.
- Jason (10/5): - Excellent
- alessandra (10/5): - Fabulous
- Carolyn (10/5): - lovely property
- sepideh (10/5): - Nice location. Super close to the tube and centrally located, but isolated enough to give you a good night sleep. Nice staff. Small and outdated rooms, but clean. We heard a renovation is in the horizon
- Michael (10/5): - Great location, excellent service, great martinis.
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