Hotel Refugi dels Isards

Name: Hotel Refugi dels Isards
Address: Bernat III, 6, Andorra la Vella, ad

Location: Bernat III, 6, Andorra la Vella, ad

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Charming Mountain Chalet in Prime Ski Location

Convenient Ski Facilities: Enjoy easy access to the Grandvalira ski domain with a short 5-minute walk to the ski runs. Benefit from on-site ski storage and expert advice on ski schools and local amenities from our attentive staff.

Delicious Dining Options: Start your day right with a hearty buffet breakfast at our restaurant. Grab a packed lunch to fuel your skiing adventures and return to savor a delectable buffet dinner.

Relaxation and Socializing: Unwind after a day on the slopes with a rejuvenating session in the hotel sauna or mingle with fellow guests over drinks at the sociable pub.

Book now for an unforgettable mountain getaway at Refugi dels Isards!

Important Information

Please note the hotel restaurant is open from the end of November until mid April. From July, 1, 2022 Andorra city will charge the Tourist Tax for all guests old than 12 years old. $1.50 per person, per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
Ski storage
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Security alarm
Ski storage
Television in common areas
Free wired internet
Internet access
Housekeeping on request
Snow sports gear

Rooms Available

Double or Twin Room

This modern room features a TV with satellite channels, safe, and a private bathroom.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
Triple Room

This modern room features a TV with satellite channels, safe, and a private bathroom.

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
Single Room

Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit has 1 bed.

Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
Quadruple Room

Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a flat-screen TV, a wardrobe, a safe deposit box and heating.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
Standard Triple Room

Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room is fitted with a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher

Guest Reviews

Cavaco (10/5): - Gostei muito da forma como fui recebido funcionários muito simpatico e muito prestaveis!! As camas podiam ser mais confortáveis, precisava de uma remodelação no quarto mas é acolhedor!
PATRICIA (3/5): Muy viejo y asquerosamente sucio - El desayuno poca variedad pero buena calidad… lo peor k te sirven ellos… incómodo La limpieza… jabón con pelos nada más entrar en la habitación…limpian cuando les da la gana… dos dias después y varias quejas y vinieron a limpiar. Daba asco acercarse a la cortina de ducha… su color real era un incógnito … en definitiva asqueroso
Francisco (1/5): Se niegan a dar hoja de reclamaciones y te dejan tirado sin alojamiento. - Me gustó el precio y que cogían máscotas según el filtrado de búsqueda. Que nos dejaron tirados alegando que solo mascotas de ayuda ( para ciegos por ejemplo) y nos echaron atrás la reserva teniendo que buscar otro alojamiento un 27 de diciembre que está imposible. La encargada me dijo q nos iban a cobrar el primer día a pesar de que la reserva se hizo el mismo día y ya nos la echaron atrás inmediatamente puesto que avisabamos que íbamos con mascotas en dicha reserva. Para colmo tuve que oficiar policía para que me dieran la hoja de reclamaciones que exigí y se negaban a entregarme.
Héliot Laura (10/5): -
Mahoudeau (9/5): - Accueil très agréable. L'alése plastique sur le matelas.Led oreillers pas terribles.
Gabriel (8/5): Económico - Wifi gratis Almohadas blandas
philippe (8/5): - Proximité centre ville
Annie (8/5): juste une nuit accueil bien peut se recommander -
Anaëlle (7/5): -
Ali (8/5): -
Navea (9/5): -
Mélanie (7/5): -
Chris (8/5): Very good -
Didier (2/5): - Très bruyant, aucune isolation phonique, une horreur !!!
Joao (7/5): Very nice staff, very clean and good overal value. - Breakfast was good but it could be a lot better with a little more variety. The food could be more healthy, with more fish and vegetarian options.
Craig (8/5): Very good -
Joseph (8/5): Basic hotel that offers good value - hotel location is ideal as most hotel options in Pas de la Casa, being a small town nothing is really far away. The hotel is next to where airport transfers drop off so that was easy for us, Ski lifts are a short walk up hill… Staff were very polite, friendly and helpful. Our room had a bathroom that appeared to be in the roof space so you could not stand up fully and therefore only had a bath, maybe avoid that room if that is something you rather not have.
tony (8/5): - Hôte correct, mais literie à changer matelas inconfortable
BONETT (8/5): - personnel accueillant.le petit dejeuner devré etre compris dans le prix comme dans les allantour.
Sonia (6/5): Decepcion - Los muebles son muy antiguos . Encontre una colilla en el suelo de la habitación. Los colchones tienen funda de plástico y sudas por las noches. Los cereales del desayuno estaban rancios. El personal es muy amable y colaborador.
Cédric (8/5): Très bon rapport qualité/prix - Je suis passé à cet hôtel en faisant la HRP (trek de Banyuls-sur-Mer jusqu’à Hendaye), bon la ville Pas de la Casa est hyper moche et c’est très difficile de se ravitailler en trek! L’hôtel est pas très moderne mais il y a tout ce qu’il faut pour une nuit. J’ai apprécié de pouvoir laisser au frigo des denrées alimentaires, le personnel est agréable. Le petit déjeuner pourrait être un peu plus copieux pour quelqu’un qui fait un trek c’est un peu léger (pas un buffet à volonté) mais les 2 petites viennoiseries étaient excellentes même si j’en aurai bien repris une ou 2. Globalement c’est un hôtel très correct.
Verified traveler (8/5): - Très bien pour une nuit
BERROYER (8/5): - séjour d'une nuit le seul problème qu'il y ai eu c'est la réservation qui devait être de la nuit du 1 au 2 et qui était du 31 au 1 juin .Quand j'ai réservé ça fessait suite a mon séjour a lourdes du 28 au 1 juin 2019.Je ne pouvais pas être a deux endroit a la fois
BONNET (8/5): - RIEN A DIRE POUR QUALITE/PRIX
PIERRE (8/5): Hotel Refugi dels Isards - Hotel très agréable. Très bon accueil. Rapport qualité/prix excellent et la chambre était très grande et très calme. Déjeuner très bon. Hotel à recommander!
Sean (10/5): Great place to stay-very convenient. - Spent two nights here whilst snowboarding. Great location for slpoes and for hitting the town after. One issue was that it was a bit difficult to park nearby. We managed it in the end and was 6 euro per day. Breakfast was good, staff were friendly and rooms were good.
Verified traveler (2/5): jE NE RECOMMANDE PAS - Beaucoup de bruit provenant de la boite de nuit au rez de chaussée et matelas trés inconfortable (les ressorts ressortaient). Nous avons passé une trés mauvaise nuit dûe a ces deux gros point négatis. Seul point positif et convenable: le petit dej..... Je n'y reviendrais pas.
jean (8/5): très bonne accueil du personnel - très bonne accueil du personnel à notre arrivée. les chambres sont biens la salle de bain très bien. insonorisation un peu juste. le restaurant : pour le repas du soir pas terrible mais par contre le petit déjeuner excellent. le personnel toujours souriant. très bon week end hotel très satisfaisant.
NATHALIE (6/5): CORRECT - hôtel satisfaisant pour un court séjour, ras sur le personnel de l'hôtel literie a changer.