Hotel Mosaic

Location: Vidinli Tevfikpasa Cad No: 21 Veznecil, Istanbul, Istanbul, 34490, Istanbul, TR

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:30 PM

Amenities & Facilities

• Meeting rooms
• Full-service spa
• Fitness facilities
• Express check-out
• Newspapers in lobby (surcharge)
• Health club
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Express check-in/check-out
• Sauna
• Concierge service
• Wheelchair accessible
• Elevator
• Fitness facilities
• Conference space
• Health club
• Safe-deposit box at front desk
• Express check-out
• Full-service spa
• Meeting rooms
• Smoke-free property
• Express check-in
• Tours/ticket assistance
• Free wired internet
• Conference center
• Turkish bath/Hammam
• Airport transportation - pickup (surcharge)
• Newspapers in lobby (surcharge)
• Banquet hall

Rooms Available

• Standard Room

  1 Double Bed OR 2 Twin Beds

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Smoking and Non-Smoking
  • Bedsheets provided

• Standard Triple Room, 3 Twin Beds

  3 Twin Beds

  237-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided

• Standard Single Room

  1 Twin Bed

  194-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Bedsheets provided

• Junior Suite, City View

  1 Double Bed

  258-sq-foot room with sea views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer

  Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Smoking and Non-Smoking
  • Bedsheets provided

Guest Reviews

• Fernando (8/5): - Nice breakfast
• Graham (10/5): - A very nice, clean hotel, staff were helpful and friendly. Once we got our bearings it was a nice walk to the old city attractions, mosques and bazaars and the Topkapi Palace. Pleanty of restaurant choices around the hotel.
• Beatrice Dela (6/5): - .
• Olga (6/5): - The photo doesn't match reality, the breakfast is poor, the renovations are outdated, there's no soundproofing, and the air conditioning is poor. This hotel doesn't deserve 4 stars.
• Pong Kit (8/5): - good
• Farhan (8/5): Good location but busy location - Good location, near the metro to Taksim square and the tram to aya sofia, only issue is the noise at night from nearby hotels playing music until 3am in the morning. Lots of good options for breakfast
• Maki (10/5): - 4泊しました。 朝食は毎日違う料理があり、美味しく食べることができました。 部屋の清掃も完璧でゆっくり過ごすことができました。 近くには10時過ぎまで開店しているお店があり、水やビールが買えました。
• Aliaksandra (8/5): - Nice breakfast. Wonderful staff
• Linda Helene (6/5): Nice stay - Nice hotel in a good location close to many attractions in Istanbul. Bed was a little on the hard side for us, but I guess that is a matter of personal taste. The in-house restaurant served great food, so well worth a visit for local food.
• aida (10/5): - this is my second time staying there this year and I will be definitely back with my family. Everybody is so amazing friendly and on point with their customer service there are massages are amazing as well. I do recommend everybody to stay there and I will be definitely back.
• Valeri (6/5): - Bed linen was very poor. There was a cockroach in our room. Hotel is old and tired- needs renovation. Breakfast was good.
• Verified traveler (10/5): Hôtel au top - Très beau hôtel avec un emplacement au top a côté des moyens de transport a recommandé absolument
• Mélanie (10/5): Parfait - J'ai séjourné dans cet hôtel avec mon conjoint et ma fille de 20 mois pendant une semaine dans une chambre deluxe. Nous avons été bien reçu, la chambre etait propre et assez grande avec un balcon. La déco est plutôt ancienne mais ce n'est qu'un détail et sa reste atypique. Le personnel a été bienveillant et au petit soin pour notre fille, en particulier deux jeunes serveuses des petits déjeuners, vraiment très gentille. D'ailleurs les petits déjeuners sont très bons. Deux petits inconvénients mais qui reste dans la norme, la clim n'est pas fonctionnel si nous enlevons la carte de chambre. La où nous étions situés nous avions un restaurant ou hôtel en face avec de la musique assez forte jusqu'a 2h du matin mais une fois les fenêtres fermés nous n'entendions pratiquement plus rien. Dans l'ensemble je recommande cet hotel et si nous revenons un jour, ce sera sûrement dans le même hotel.
• FERRUCCIO (10/5): tutto OK - personale gentile e professionale. ambiente ospitale. posizione centrale. vicinanza Metro.
• Lars (10/5): - Nicely located near Metro and tram. Our room was spacious and comfortable. Breakfast was great. Staff are very friendly. We would definitely go back.
• Nezha (10/5): - The hotel is good overall, it’s my second time staying there. The rooms are nice but the birds on windows makes it hard to open for fresh air. Water doesn’t cost a lot so if they put one bottle in the room per day like other hotels I have been it will be convenient to the customers. One per stay is cheap. I like the personal friendly and courteous. I will stay there again and I’m referring all my friends. The hours to use the Turkish bath are not convenient at all. Visitors are busy during the day either sightseeing or for medical so late afternoon/ night it’s the best time to enjoy the spa without having to pay extra. I really did not like the hours at all. It’s the only thing that will make me go to other hotels. Please reconsider the spa time with no additional charges.
• Bunjamin (10/5): - Everything was good.
• Roberto (10/5): - Tutto ottimo
• Saleh (10/5): - The staff made the stay a great overall experience.
• samah (10/5): Fantastisk - Virkelig god service. Kan virkelig anbefales. Mega rent. Alt var perfekt.
• Frank (10/5): A week in Istanbul - Good hotel , convenient location, and great staff
• Mhamed (10/5): Excellent - Fantastique
• Hala (10/5): - Exellent
• haris (10/5): - They place was amazing i will definitely stay there next time i go
• Verified traveler (4/5): Très décevant ! - Hôtel décevant. La chambre attribuée en début de séjour ne correspondait pas à celle que j'avais réservée. Personnel agréable mais sans plus. Le SPA est délabré et catastrophique niveau propreté et hygiène, le gérant du SPA fume au sein même de l'espace piscine... En somme, très décevant pour le prix qui n'est pas donné.
• Anton (8/5): - alles gut. Nur das Sauna ab 18 Uhr kostenpflichtig
• Noor (6/5): - The hotel was clean and organized, and the location was good. You can easily get to Metro and Tram from the hotel. However, I found the hotel to be very noisy night time, we experienced that music was playing outside, and we were not able to sleep...When I asked the staff in the hotel to change our room, they were nice enough to change it, but there was still a loud noise coming from outside. And we found the break-fast to be averaged. Most of the items were cheese and vegetables...Not varieties of food, we noticed the same items pretty much everyday. We stayed in a 3*** hotel for a week before Mosaic, and the break-fast was actually better than Mosaic hotel.
• Michael (8/5): Good overall - The hotel was decent and clean, the staff were friendly and helpful. I’d recommend. The only downfall was the gym. The treadmill didn’t work nor did the bike. Pool was decent. If you were intending a hotel with a decent gym this isn’t for you. Otherwise I’d recommend
• Olfa (8/5): Très bon hôtel mais un personnel à former - très bon hôtel, bien situé juste à coté du métro et dans un quartier animé et plusieurs restau sympa ... le seul problème a été le comportement de certains employés comme la femme de ménage qui entre dans la chambre sans prévenir et malgré l'indication sur la porte et la femme qui fait le pain dans la salle du petit déjeuner, elle a été très désagréable et autoritaire ...
• Martin (10/5): - .
• Alessandro (10/5): - Ottima esperienza. La camera era abbastanza grande essendo in tre persone. Pulizia quotidiana della camera. La colazione davvero eccellente.
• John (10/5): Excellent! - Excellent staff, excellent hotel, excellent breakfast!
• Khadeeja (6/5): - Kan schooner veel geluidsoverlast Beetje oude hotel ontbijt heel er goed
• Abdallah (10/5): - Kann besser sein
• Michelle (8/5): Nice hotel - Lovely hotel clean , good breakfast , helpful staff only issue was having to use the pool etc after 6pm it’s free 12-6pm but that’s not really convenient when doing activities all day
• Elena (10/5): - Everything what you need is there. Very good hotel with excellent staff. I would recommend this hotel and I would stay there again.
• SHIH YU (2/5): 真心不太推薦… - 一開始飯店服務人員說幫我們升級房間,結果房間像是很久沒住過人一樣,浴室的桌子,浴室的地板,床旁邊的桌子一摸全部都是灰.聯絡服務員後說三樓在施工所以很多灰….可是我們是住五樓？請他們打掃後地板也還是灰…. 住了三天,只提供一瓶水,然後誒訊問後說不管住幾天就只提供一瓶水..之後要付錢…
• Hywel (10/5): - The staff were brilliant and couldn't do enough for us.
• Lana (10/5): - Very nice hotel at a great location, good spa and nice rooms. Beds could have been a little more comfortable, but we didn't mind. Overall, good value for money, would definitely recommend.
• Mariya (6/5): - I was looking for hotel with spa. The spa at this hotel was simply not usable! The pool and jacuzzi where ice cold, turkish bath was not clean at all, there was buckets with dirty towels all over the place. The stuff extremely unfriendly, one person was smoking! Without a doubt one of the shadiest pleases i’ve ever been!
• Hélène (8/5): - Hôtel classe avec un personnel très professionnel, très réactif, on regretta juste la poussière sous le lit (un petit tapis) et des établissements autour qui mettent la musique à fond jusqu'à tôt le matin, si fort que même le double vitrage ne vous en protégera pas.
• Verified traveler (10/5): Family weekend in Istanbul - Very nice hotel, within walking distance of all major attractions in Istanbul's old town
• Sleman (8/5): - Although the price was high but generally the hotel was perfect
• Verified traveler (10/5): Great hotel in the old town - Very nice hotel close to the Grand Bazar. Very friendly staff
• Christian (10/5): Great hotel close to the Grand Bazar - Very nice hotel close to all attractions in the old town. Very frièndly staff. Large comfortable rooms.
• Verified traveler (2/5): - Trop de bruit les chambre communique les bruits a cause de fruit des voisin j’ai pas dormis 2nuit a cause de sa j’ai changé l’hôtel
• Yanif (8/5): - ... .......... .. .... .....ejxnx
• Vasyl (10/5): Все буде краще! - Мені дуже подобається проводити час в готелі Mosaic. Все чудово! Прошу, приведіть в порядок Wi- Fi ;інтернет поганий, а це велика частина комфорту . До зустрічі! З найкращими побажаннями, В. Осміловський
• Mhamed (10/5): Magnifique. - Positif.
• DJAMAL (2/5): - Personnelle antipathique, bonnet obligatoire à la piscine sinon tu doit acheter un au niveau de la réception du SPA.
• Verified traveler (2/5): - ממggghhgggghhhh gghhhhh hgggccbbbbbbbbb jrdddx bbbbnbbn vvbvbhhbbb
• Karim (8/5): - L isolation des chambres est à étudier, et faire respecter la tranquillité des clients surtout la nuit (bruit dans les couloirs)
• Verified traveler (4/5): - L emplacement est le seul point pratique bien que loin de l aéroport et navette de l hôtel payante et plus cher qu un taxi. Petit dej correct. Personnel froid. Je ne retournerai jamais dans cet hôtel aucune isolation. Musique trop forte tous les jours judqu a 2 ou 3h du matin. Discotheque juste en bas!!!!!!! L hôtel n est pas venu nous chercher a l aeroport. Ils se souci pas du tout du service clients. Trop cher pour cet hôtel qui vaut un 3 étoiles pas plus. Aucune visite de l hôtel a l arrivée . Chambre ne correspondant pas a nos attentes et malgré réclamation ils s en fiche et on été désagréable. Très mauvaise expérience !!!!!
• ADRIAN (6/5): - Rooms were a tad small, breakfast was great. The pool and spa they have that says are included are only included untill 6pm , then you have to pay. And even before 6pm they make you buy a bathing cap before you're allowed to enter the pool or hot tub. Kind of weird and annoying thing to do, was a first for me in a Hotel for sure. Aside from that the area was ok and within walking distance to a bunch stuff and the Airport shuttles.
• Ahmed (10/5): Great hotel! - Great price for the location, cleanliness, services, and delicious breakfast. The staff was friendly and professional, actually they were really awesome guides when we asked them about good restaurants and places that we should visit. The location was so good and not all of scams in the area. Overall it is really nice place stay.
• Verified traveler (10/5): Very pleasant experience - Very clean room, friendly and helpful staff. Would definitely recommend. Thank you
• unhaapy (2/5): Terrible experience - Extremely rude and disrespectful manager makes his own rules which in not mentioned in the hotel. Unfriendly staffs .Bad customer service .
• Verified traveler (8/5): - Good hotel to stay at in that bracket (4 stars) - recommended.
• Verified traveler (8/5): - the hotel as great
• Tahira (8/5): Good holiday - The hotel is very nice and the location is the best walking distance to alot of attractions we took the train. Which was amazing only 5TL one way made thing easier for us as we had a kid (5yr) the hotel is 1min Walk from the station...only drawback back the WiFi was not that great and the swiming pool timing was a bit odd 12-6 and after 6 you have to pay extra.. the hotel is a bit far from the airport so prepaid to pay to about 180-190 TL on meter.. Istanbul is a very nice place to visit and the food is amazing... breakfast was good at the hotel
• Tatiana (8/5): Nice Hotel - I loved breakfast, the room is spacious, the employees are very nice. Great location
• Verified traveler (10/5): Best breakfast I have encountered in Turkiye - Easy checkin, comfortable room although the shower fittings are underwhelming, fantastic breakfast, good location.
• ali (8/5): Nice hotel location near metro,grand bazaar - As every traveler aim to get a good service and welcome .so this hotel is so far the best in this area in terms of service,staff,arrangement for airport or any other places or tours.
• FH (4/5): Spacious un-clean room - We booked a double room (twin beds), the room is comfortable and spacious, the hotel is close to 2 stations (metro and tramway), the breakfast is big and has many options. The cleaning of the room was the most terrible part. The cleaning lady cleaned the floor once in our 7days stay, she never washed the cups and I had to speak to the reception lady (who was really rude) about that, who informed me that the cups are washed in the bedroom and not in a dishwasher machine, which is really disgusting. But anyways the cups were never washed and sticky (from the juice i drink every night). So I ended up buying plastic cups. The hair in the shower area was never cleaned out! The only clean thing was the towels. The TV remote control was disgusting and sticky and never worked anyways. Absolutely not recommended!
• Wesam (6/5): Location is not bad but hotel isn't wat i was expe - I stayed in this hotel for a few days in a delox room. The carpet was dirty with a lit of spots and stains. Tv was cracked... A lot of bugs and nats were going around. The manager came in to see the room and he told me to clean the carpet .. Change the tv... Spray the room., next day they sprayed and change the tv but carpet still dirty
• Verified traveler (10/5): - I AM so happy at my trip and staying at this hotel
• Omaima (4/5): Very bad experience, we dinot get room that we boo - Very bad experience, we dinot get room that we booked. Hygiene is average
• yasser (2/5): i am regret to book this hotel - just one word it is bad hotel
• Verified traveler (6/5): A good hotel with some drawbacks - I visited during the winter holidays and overall a good experience at Mosaic Hotel. I haven't used any of the Spa facilities so can't comment on that. Pros: -Very friendly and helpful staff -Lots of places to eat near the hotel -Metro Station is very close by -Lobby area and hallways are nice and clean -A good barber shop and hair salon in the hotel -Good breakfast with a decent variety of food Cons: -Certain details such as rusty/broken fittings, old dirty toilet brush, random things under bed from previous guests and other such things greatly diminish the overall experience -Very poor sound insulation. Can very easily hear conversations going on in the adjacent rooms -Pillows and sheets smell used and old -TVs could use some upgrading -A stale feeling in the room Conclusion: This hotel has great potential with some very minor changes that would make a huge difference to the guests. I don't understand why they wouldn't spend a few bucks on a new toilet brush and new pillows for each room.
• Arlynn (8/5): Very nice place to stay - Overall very good
• US traveler (8/5): Good service, good location - This is a hotel where everything revolves around good service -- and you can't really wish for much better. They will arrange a ride from the airport at a reasonable price. They are very helpful (and in English) with the standard and probably tiring tourist requests. The breakfast is actually just super .. good variety, everything fresh and well done. The basic rooms are what you need, nothing fancy. The location is near the tram line, makes it easy to get to the most popular tourist spots, and there is regular passing of taxis for everywhere else. Just average restaurants nearby, but it's easy to get around. Overall .. their service and attitude are the big winners.
• manoj (6/5): hotel facilities less than four star - we stayed for four nights and in general enjoyed our stay. tram station is walkable distance and connects to sultanahmet and main spots in Istanbul. Upon reaching we consumed one small mineral water bottle from the minibar. Hotel charged 2.5 Lira upon checkout after four nights stay. Double room provided to me was too small. I settled for twin bed. I found one mattress was almost broken. Next day, I requested and they changed immediately. However, that too was old and below standard.
• - (8/5): Hotel Mosaic - Very nice hotel. Close to Old Town and restaurants. Close to a large a large mall with a grocery store.
• Verified traveler (8/5): Kind staff and nice locations - Hotel room is very nice but the bathrooms need an upgrade, it as if they put the money in the hotel room but forgot about the bathrooms. Downstairs restaurent " Daphne" is great , excellant atomosphere, great music and great food !!
• jo (8/5): Nice tour type hotel - Food good breakfast excelents central location lots of restaurants quite
• Doris (6/5): Well located but not 4 stars by US standards - Well located, but not 4 stars by US standards This is the hotel equivalent of a mirage- it looks really nice, but once you're staying there you notice some blemishes. The location is really great- no complaints there. It's about a 5 minute walk to the Laleli tram stop, and if you really wanted to you can easily walk over to Sultanahmet, which might take you 20-30 minutes depending on your walking speed. Before booking I read several reviews on TripAdvisor that were largely positive but mentioned several flaws that I figured were just high maintenance Americans griping about something that wasn't perfect. But unfortunately a lot of the complaints were valid. The service level isn't quite up to American standards, certainly not 4 stars. The concierge and front desk are pretty helpful, but their English is limited, so communicating can be a little strained. A person comes and checks the mini bar every day and doesn't knock before coming in. One morning someone knocked at 8:30(!) and started to put their key in the door after maybe a second. Um, one of us was not yet dressed. The walls are pretty thin, and in our bathroom they clearly didn't go to the ceiling- we could hear everything that was going on next door in their bathroom as if it were on the other side of a door that's ajar.
• charlie (6/5): good but noisy - A bit of noise but good value for money
• Verified traveler (8/5): Not a bad hotel. - Hotel staff were good although the staff responsible for the spa could have been more friendlier.
• Jim L (4/5): Walking Distance to the main attractions, but..... - The hotel is very hard to find, in a clothing district. The beds are plywood with old linen and plastic pillows are from the 50's. Food is marginal. This place is way over priced.
• Alvin (10/5): l - very good hotel--wonderful staff--helpful and cheerf
• Verified traveler (10/5): l - very good hotel--wonderful staff--helpful and cheerf

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