CasaSur Recoleta
Location: Av. Callao 1823, Buenos Aires, ar
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.
Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.
Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.
Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.
Important Information
Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Non-smoking throughout
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Supervised childcare/activities
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Health or beauty spa nearby
- Bicycle-friendly property
- Vegetarian menu options available
Rooms Available
-
Executive Double Room
Features a large window with a french-style banister. Please note that no extra bed can be added to this room type.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Window
-
Deluxe Suite
1 King Bed
646 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV, cable channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
-
Superior Room
1 King Bed OR 2 Twin Beds
377 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV, cable channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
-
Executive Room
1 Queen Bed
291 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV, cable channels, and iPod dock
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
-
Superior Double Room
A chic room with parquet floors, a private balcony and flat-screen cable TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
-
Luxury Suite
A chic suite featuring parquet floors, a private balcony, an iPod docking station, flat-screen cable TV and a private bathroom with top quality toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Wardrobe or closet
- Coffee machine
- Terrace
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Free gym access
- Complimentary access to conference room/business areas
- Concierge services
Guest Reviews
- JACINTO DAMIAN (10/5): -
- maria victoria (10/5): Una experiencia muy disfrutable. - La ubicación e instalaciones son excelentes. La habitación está en perfectas condiciones, todo nuevo y limpio. El desayuno es muy bueno y el personal es muy atento y amable. Nada.
- Carlos (4/5): Habitación muy pequeña - Mala relación precio-calidad - Muy mala la habitación para el valor que tiene, pequeñísima. Tamaño de la habitación con respecto a su precio
- Antonella (9/5): - No lo pude probar
- Marina (9/5): Muy buena - La ubicación excelente . Muy cómodo y el Personal amable
- Luciano (10/5): -
- Marianne (10/5): -
- Maria (10/5): - El hotel es agradable, lindo y el servicio es muy eficiente.
- Renata (6/5): - buena ubicación, buenas instalaciones, personal amable. no es un hotel 5 estrellas. Son amables pero el servicio es deficiente. El desayuno realmente pobre, presentacion deficiente, prometieron hacer reserva en restaurante que no hicieron y me enteré en el lugar!! Ruidos por la mañana de aseo sin ningun cuidado un dia feriado!!
- Lecuona (9/5): -
- Soledad (10/5): -
- Patricia (10/5): -
- Mariela karina (10/5): Cálido hotel en excelente ubicación - Excelente ubicación Habitación súper cómoda
- Valentina (9/5): -
- Catalina (10/5): - La ubicacion, atención del personal, desayuno y cama. Que la habitación tenía poca luz natural
- Paz Ugarte (10/5): Agradable y personalizada - Me gusto mucho la ubicación, los servicios, la limpieza. Atención del personal. Gracias especiales al jefe de recepción Martin Pedicino! Resolvió todos mis requerimientos de manera amable y agil. Excelente atención. Nada
- Omar (10/5): espectacular atencion, ubicacion privilegiada, instalaciones de primera. - Personal sumamente amable y muy profesional. Ubicacion privilegiada, las instalaciones muy buenas. Totalmente recomendable.
- josearon (10/5): Un agradable fin de semana en BsAs - La ubicación, trato amable del.personal y sobre todo que los toma corrientes tienen entrada universal, ya no se necesita usar un adaptador para los que no vivimos en la Argentina. Lo que no me agrado es que el cafe que te ponen en la habitación tuviese un costo.
- Marcela (9/5): -
- JORGE (9/5): - Ubicación habitaciones amplias y confortables
- Clarisa (8/5): - La habitación era cómoda y estaba muy bien equipada. La ducha salia excelente. El desayuno fue super completo y la atención del personal siempre muy atenta a servirte lo que necesites. La señal del wifi para trabajar era un poco débil, para estar en llamada se entrecortaba bastante.
- Patricia (9/5): un hotel con gente súper amable y con una ubicación inmejorable - la ubicación del hotel es maravillosa y todo el personal del hotel es fantástico. Muy amables y con gestión eficiente y rápida. me encantó! año que viene vuelvo!!!! podría tener un menú más completo de comida aunque está muy bien.
- George Carras (8/5): -
- Luiz Guilherme (10/5): Adorei o local. Hotel pequeno e confortavel, com sfatt atencioso e ótima licalizaçao - O staff e muito atencioso e disponível e o quarto excelente Nada
- Gajardo Astudillo (6/5): Excelente ubicación y atención del personal, sin embargo, el desayuno pobre. - La ubicación es lo que más me gustó. El desayuno muy básico y pobre.
- paula (5/5): The room was very noisy, on the street. the room was very small , had to pay for coffee in the room… very disappointing - staff were friendly very noisy tiny room
- Claire (9/5): Great - Location excellent Mini bar and towels didn’t get the same refill daily
- Sarah (7/5): - Great location & friendly staff! The breakfast buffet is also very good - I feel like these hotels are a bit hit or miss. Overall, very good stay if you just need a home base but don't expect to spend a lot of time in your room. Rooms are definitely on the small side & feel cluttered with two suitcases in them. It's not a 5-star hotel, so I would just say don't expect that. It's very serviceable with a good location. Perfectly comfortable & clean.
- Francisco (8/5): Muy buena ubicacion - La Ubicacion y el desayuno La habitacion era un poco chica , para hoteles de este valor , la cama no tenia plumon no frazada , lo cual fue un poco incomodo la primera noche , el hotel no tenia cochera.
- diego (7/5): -
- Maria Beatriz (9/5): -
- Dirceu (9/5): -
- Priscila (9/5): -
- Ronen (9/5): -
- Guillermo (9/5): -
- Anna (5/5): -
- Timothy (10/5): This was one of the BEST hotels we have ever had the pleasure in staying. Staff were the most efficient and sincere indi - Location
- Katerine (10/5): Un lugar céntrico y su personal, demasiado amable - Su ubicación es muy buena para recorrer Buenos Aires
- teresita (6/5): regular - desayuno bueno ubicacion buena baño se tapaba al ducharse y muy mal olor
- Claudio (9/5): Increíble experiencia - La atención y las instalaciones Muy chica la habitación
- Tomas (10/5): -
- Roberto (8/5): -
- Andrew (5/5): Great location staff are great. Rooms and bathrooms need some work. - Breakfast was great. Good selection The rooms need a refurbishment. Bathrooms look a bit tired. Example the shower head is old and sprays very unevenly. (clean or just old)
- Julie (8/5): Great suite in a great location - The location was excellent and easy walking to many locations. The suite was a good size and nice and clean. The breakfast had good offerings. Charged for Nespresso capsules which we didn’t know as don’t look at mini bar prices.
- Rita (8/5): -
- Jose antonio (3/5): Un precio de 5 estrellas para una calidad de 3 en el mejor de los casos - La ubicación. El personal de recepción fue fantástico y trato de solucionar todos nuestros problemas dentro de sus posibilidades No nos informaron de que había habitaciones reformadas y otras que no. Nos hicieron un upgrade a una habitación antigua. El desayuno era escaso en cantidad y calidad y el espacio sumamente reducido.
- Utpal (7/5): -
- Maria (9/5): -
- stefano (9/5): -
- Domingo (7/5): -
- Matteo (3/5): Some improvements are required asap - Location and the reception team , good to see always someone there It’s falling apart and needs refurbishing works asap
- Cecilia (7/5): No volvería - La propiedad es linda. No tiene para nada relación calidad-precio . Que no tenga ni estacionamiento ni parking . Cuando estábamos llegando había un empleado en la puerta y cuando me vio estacionar se metió para adentro
- Ana (10/5): -
- PARTEARROYO (10/5): -
- Rose (7/5): Me esperaba más - La ubicación Tiene problemas de mantenimiento general.
- David (8/5): -
- ElizaD (9/5): -
- Flavia (9/5): -
- Carlos Eduardo (9/5): Confortable, peaceful !.. and worth the money - Breakfast could offer more variarity, more options and the egg use less milk. Everything was great, staff amazing, just maybe the rooms weren’t as big as I imagined or presented to be in the pictures.
- Sara (7/5): great spot! gym not really accessible...great massage! - Great spot! great location. room was great. bed was so comfy! very good. there is absolutely no gym. the equipment is inside the spa, which is super small. and there's a treadmill stuffed next to the place you get a massage...it's not a gym. you have to book it i guess when there's no one getting a massage? very strange. everything else was great!
- Ana (6/5): Buena atención, buena ubicación, pequeña la habitación - La ubicación El tamaño de la habitación, muy pequeña!!!
- Thomas (8/5): -
- Carlos (8/5): - Excelente café da manhã Chuveiros com pouca pressão
- Tom (8/5): -
- Daniel (5/5): - The staff were very attentive and friendly, and always reacted promptly to any questions. The location in Recoleta was ideal. In reality, the hotel is just very dated and in need of restoration/refurbishing. It looks significantly nicer on the pictures than it did in reality. The hallway outside our room was being painted at the time so we had the smell of paint/toxic fumes coming into our room the whole time. The room was extremely dark because there was almost no natural daylight coming in. The breakfast wasn't the best - I tried to order some eggs (just a fried egg), waited about 30 minutes and gave up and left. We did some laundry, which came back late and was missing 2 items.
- willemijn (9/5): Suite is great -
- Silvia (9/5): - Todo estuvo muy bien El desayuno es bastante simple
- Julian (8/5): Mucha comodidad en el corazón de Recoleta - El cuarto que tuve en el décimo con mucho espacio y muy luminoso con balcón
- Barlow-González (6/5): Lage und Hotel schön - Das Personal, die Lage Die Klimaanlage war sehr hoch gestellt etwas unangenehm beim frühstücken. Wir haben eine Suite reserviert und haben schönes Zimmer bekommen, aber mussten immer die Lichter anmachen, da es eine Aussicht gegen dunklen Innenhof war, wir waren enttäuscht. Reklamiert aber konnten uns nichts anderes anbieten
- guillermo (7/5): -
- janice (9/5): -
- Marisa (10/5): -
- Jan (7/5): Short trip to visit family - Location Very very dark room no natural light at all
- Alberto Castillo (10/5): -
- Joaquín (10/5): -
- Deosdete (10/5): Recomendo - Atendimento dos funcionários e localização. Ralo do banheiro acumulava água durante o banho .
- Paul (8/5): -
- Maria Magdalena (4/5): Buena ubicación pero sin agua caliente no recomendaría . Toallas duras y viejas para el precio del hotel!! Ahora entiend - La ubicación No tuvimos agua caliente desde el viernes por la noche hasta el lunes 10/11!!
- Maria Magdalena (4/5): Lindo hotel y buena ubicación pero la falta de agua lo baja de categoría.las toallas están viejas también !! - De 3 noches 2 noches no tuvimos agua caliente !!!! Para el Precio no tener agua caliente es demasiado !!!
- DANIEL (8/5): Ótimo para viajante individual - Funcionários disponíveis e resolutivos. Localização excelente, bem próxima de vários pontos turísticos e bons restaurantes Tamanho do quarto (muito pequeno) e pouco espaço para guardar roupas.
- silvina (1/5): -
- ANA BEATRIZ (8/5): Ótima estadia, muito bem tratada pelos funcionários que foram extremamente cordiais! - Chuveiro e limpeza ótimos, funcionários extremamente cordiais. As toalhas nao condizem com a categoria do hotel.
- javier (10/5): excelente hotel en recoleta. - todo 10 puntos. ubicacion, habitacion, baños, amenities, desayuno, trato. no tuve inconvenientes.
- Virginia (8/5): - La ubicación del hotel es excelente. La atención fue muy amable, nos hicieron un upgrade de habitación y dejaron una atención de cortesía porque festejábamos nuestro aniversario. Muy lindo gesto. El pan del desayuno podría ser más rico, no industrial.
- Jose Fernando (9/5): -
- philippe (7/5): - Place Room small
- Moncada (9/5): -
- Francisco (10/5): -
- rodrigo (10/5): recomendable - desayuno rico, buena ubicación, barrio tranquilo y bien conectado.
- Jorge Alfredo (9/5): -
- Herbert Wylliam (9/5): -
- JOSE (9/5): -
- PILAR (10/5): -
- Ale (10/5): -
- Silvina Lamorte (10/5): ideal para unas felices vacaciones - me gusto la amabilidad, la bienvenida, la flexibilidad, la comodidad, la decoración, el desayuno, y que no había ruidos en la habitación no probé el spa, pero las camillas me parece que se podrían cambiar por unas mas lindas, pero honestamente no tuve tiempo de spa
- Luisana (10/5): Excelente - Location Small roo
- Jaime Ricardo (10/5): - La atencion y la amplitud de las habitaciones. Lo seguro y cerca de todo.
- CLAUDIO RUBEN (10/5): Exelente - La atencion de todos los empleados
- leandro (10/5): - El servicio de todo el personal, amable y eficiente Nada
- PILAR (10/5): Good value for money - Staff , spacious room , the fact that has been updated , was needed , clean ambiance . Will definitely come back
Photos
