ibis Mall Avenue Dubai

Location: 2 A Street, Al Barsha, Mall of the Emirates, Dubai, 0, Dubai, AE

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Free beach shuttle
• No single-use plastic straws
• Comprehensive recycling policy
• No single-use plastic stirrers
• No single-use plastic water bottles
• No single-use plastic soda bottles
• Sustainability/community reinvestment (10% revenue or more)
• Free WiFi
• 24-hour front desk
• Luggage storage
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Elevator
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Snowmobiling nearby
• Snowshoeing nearby
• Meeting rooms
• Snowboarding nearby
• Tours/ticket assistance
• Free wired internet
• Wheelchair accessible parking
• Free self parking
• Computer station
• Airport transportation - pickup (surcharge)
• Sledding nearby
• Ski passes available
• Free beach shuttle
• Water dispenser
• Housekeeping on request
• Vegetable garden
• Banquet hall
• Eco-friendly cleaning products provided
• Eco-friendly toiletries
• LED light bulbs
• Recycling
• Ice skating nearby
• Snow sports gear
• Wheelchair-accessible van parking
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Change of towels (on request)
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Humane animal treatment
• Locally-owned & organized tours & activities
• Showcase for local artists
• Sustainability/community reinvestment (10% revenue or more)
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Comprehensive recycling policy
• Bulk dispenser for toiletries
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only

Rooms Available

• Standard Room, 1 Double Bed

  1 Double Bed

  211 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 26-inch LCD TV with satellite channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - A down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, phone, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Wheelchair accessible

  Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

  Need to Know - Housekeeping on request

  Smoking And Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Eco-friendly cleaning products
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Travel crib
  • Energy-saving switches
  • Magnifying mirror

• Room, 2 Twin Beds

  2 Twin Beds

  211 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 26-inch LCD TV with satellite channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - A down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, phone, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Magnifying mirror

  Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

  Need to Know - Housekeeping on request

  Smoking And Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Eco-friendly cleaning products
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Travel crib
  • Energy-saving switches
  • Magnifying mirror

Guest Reviews

• Sohale (8/5): - 10 to 8 I didn’t like they are bed it so small..
• Bilal (4/5): - Location is good
• carol (10/5): - This was our first time in Dubai, and we stayed here on a 14 hour layover. The hotel was clean, tidy and the staff were all very welcoming, including the maid that was working on our floor when we arrived. The hotel was very close, about 11 minute walk to the shopping centre Mall of the Emirates, where there was a variety of priced shops. We also visited Jumeirah Beach which was a 14 minute uber ride to see Jumeirah Burj Al Arab. The Sea was lovely and warm and well protected by life gaurds. We also saw the Burj Khalifa also a 12 minute uber ride away. Unfortunately we only drove past the Museum of the future and the Dubai Frame on our way to the hotel. If we had more time then we would had visited both. There are plenty of eateries very close to the hotel and in the hotel. As we had a 3 am flight we were not able to visit the breakfast room which was also included in our stay, but im sure it would have been well presented like the rest of the hotel.
• Maxima (10/5): - I like everything
• deyary (4/5): - The hotel carpet was very dirty
• Hannelore (10/5): Walkable - Lovely staff always promptly to help. I always stay a full day in Dubai for my layovers and Thai location is perfect
• Mary Ann (10/5): - Keep it up!
• Hannelore (10/5): Helpful staff - it’s walkable distance to mall of the emirates, if this is your reason of traveling, staff is great extremely helpful and friendly, instructions were clear and convenient facilities. I always add this hotel on my layovers
• Mubarak (10/5): - I always stay here. Staff is fantastic and it’s a good value for money.
• Nadeem (10/5): - Nice budget hotel. Great for a short stay. Located really close to MOE. 👍
• Hussein Azim (6/5): - Small but decent room - needs to be updated. Great location, only a 10 minute walk to mall of the Emirates. 24hr carrefour express next door. Nice neighborhood to walk and explore. The staff force (literally make you pull out your phone) you to write Google reviews and mention their names which I didn't like at all.
• Aristeo (8/5): - Property is decent and offers good balance quality price. It is missing USB chargers and shows some age.
• Brigitte (10/5): - Good
• Ammar (10/5): - Nice place and quite
• Huma (10/5): - Great place.
• S (6/5): Fine - Was fine. Seemed not to be enough staff at breakfast. Did not replenish towels
• Verified traveler (4/5): - I request to print the invoice by total amount and they refuse , they said that hotels.com will send it to me and I found on hotels.com only receipt and not invoice which is not accepted in my company
• YEHYA (10/5): - Great thanks
• Sarah (10/5): - متاز
• YEHYA (10/5): - Great thanks to Mr Nyni
• Verified traveler (6/5): - No staff for luggage transfer, no washroom slippers, small rooms with average facilities
• Nikko (10/5): - Good location! Friendly staff!
• Philip (10/5): - Good and friendly staff
• Cirenia (10/5): - It so amazing than they replace with no charge the bottles of water, I'm very thankful for that.
• Tatios (10/5): - Everything
• Mohamad Wael (4/5): - The room ventilation is bad , the room is humid, the pillows are very bad
• Farah (8/5): - Likes: - smooth check in process - friendly staff - hotel is a 10 minute walk from Mall of the Emirates Could improve: - required renovations as the rooms are outdated; upgrade the carpeting and wall color maybe for a more relaxing room ambience
• Karen (2/5): Disappointed - Hotel was closed - We arrived at the hotel and found it was closed due to flooding. We received no notification from the hotel or Hotels.com there was any issue with our accomodation and in fact received an email 2 days before our stay asking if we wish to upgrade our stay. There was a handwritten notice on the front of the hotel advising us to ring for help - the number provided would not connect via our mobiles or a land line. Very disappointed with this booking.
• Farid (6/5): - It wasn’t good as other IBIS’s. Food was okay but rooms were not
• Aysha (10/5): - We stayed during the severe flooding. The staff were more than amazing
• margaret (6/5): - Please remove the carpets in the rooms they are too old and even cleaning them its now beyond hoovers I was sneezing all night ended up buying antihistami e tablets which is not good at all.the toilet sink drains very slowly and the tspe is damaged
• Kelvin (10/5): - I liked the fact that they were accommodating and gave me a late checkout as my flight was late in the night.
• Richard (8/5): - The rooms were more than adequate and clean. Hot shower, coffee pot, fridge, and safe for your belongings. Restaurant on site was good and very reasonable. Walk to the Mall of the Emirates with Ski Dubai. The only negative would be no gym & pool at the hotel but you can use the adjoining hotels facilities.
• Nolita (10/5): - I recommend this property to other guests. During our 6 days stay when we requested something that we need, the staff delivers it in just few minutes. Location is convenient. We walk to the mall few times. Staffs are very courteous.
• Diego (10/5): - Good stay.
• Rakesh (8/5): - An extremely conveient place to stay as business traveller
• BELLMAR (10/5): Worth to try - Very good
• Mark (4/5): - The room service are very noisy in the morning. They scream to each other in the coridor
• Verified traveler (6/5): - I was in queue to check in and check out- not enough staff to attend to customers. Saw 2 security guards but only 1 staff on duty at the desk. Asked for sleepers after checked in and was not in the room when we went back in the afternoon. Had to call for it. Electric kettle not working, only tea, no coffee. Mentioned to the front desk upon check out. Not a good stay.
• Mirta (8/5): - Good
• Ali (8/5): - Location very convenient next to Mall of the Emirates.
• David (10/5): - Excellent service by Ahmed, who helped me get an extra day at the hotel. Thank you.
• Mohammad Zaman (6/5): Not what i booked - I enjoyed my stay shame i was given one double bed room when i booked weeks in advance for two single bed rooms my mum is unwell and had to endure sharing a room with my sister the manager refused to fix this issue the location is the only good thing really not too far from downtown
• Sylvia (8/5): - Convinient
• Mohamed (10/5): Excellent service - Very good hotel
• Vinson (6/5): - The rooms are very congested. The breakfast is excellent!
• Nadeem (8/5): - Nice place to stay at a budget.
• Sylvia (8/5): - All fine good breakfast
• Susan (8/5): - Rooms are small, however staff was pleasant, rooms were clean, and breakfast was good.
• zafar (10/5): - To the point. Clean. Nice breakfast.
• zafar (10/5): - Good clean, solve the purposes, nice breakfast, helpful staff
• bruce (8/5): - The Terrace pictures gives the impression that you can enjoy a meal with a glass of wine e.g., but NO alcohol is allowed. Misleading unfortunately!
• Aftab (2/5): Stay away from IBIS mall of emirates - Cheap hotel if you want to stay without comfort , bed are bad bathrooms are worse when you take shower all the water comes out of the shower door which has quarter inch of opening from sides and bottom , my mother slipped as she came out of shower I complained but they didn’t care about it . If you turn on the sink tap slowly not to waste water all water comes on counter top. Shabby smelly carpet I changed my room twice same problem . Even manager Hannah or Hannan was not accommodating and agreeing to the problem but said I booked my reservation through Hotel.com that’s why she won’t put me next her her sister company Novotel which is attached to Ibis. Will never stay there again . Save yiyr money
• Junaid (8/5): - Quiet place with easy access to food, mosque and transport.
• Sherif (4/5): - Old property needs renovation and cleanliness is an area of improvement definitely
• SAI (4/5): Poor Quality old hotel - Poor Quality its very old hotel condition of carpet and rooms are very bad. It’s in prime location but there is another Ibis in 2 miles ( IBIS Barsha) that’s in great condition
• Aneez (10/5): - Nice area , staff helpful, basic. Should be less expensive
• Mohammad (8/5): - Great Staff, convenient location, quite, and affordable rates.
• M.MOUSTAFA (8/5): - Great location with walking distance to the mall of Emirates. 24/7 markets around the corner. Room is good but didn’t like the smell.
• Diane (6/5): - Friendly staff. Musty smell of mold in tje room.
• Yehia (8/5): - 👍
• Fady (6/5): - Very Traditional
• margaret (8/5): - I liked the proximity to the mall,nice The rooms are clean but the carpet is far too old and for me, with allergies and asthma it was a major inconvenience. I propose a change of carpets and possibly leave few rooms with tiles for those with allergies and asthma
• Aftab (6/5): - Need lot of improvement in Toilet Amenities (Practicaly No Amenities) …
• Syed Shariq (10/5): - Location is superb. Carrefour is right next to it. Mall of Emirates is on walking distance. Very nice turkish restaurant right in front and Filli restaurant a few places from property.
• Adel (10/5): - Perfect
• Miguel Angel (10/5): - Excellent accommodation and food
• Mohamed (8/5): Good location - Nice lactation,
• Lavinia (10/5): Location is great - Convenient location next to the mall of emirates ( walking distance) and the metro. Many restaurants around. Easy to go out and avoid crazy traffic in Dubai. Service was excellent. Staff very helpful. They organized the PCR test for me. Hotel needs a renovation. Ibis usually has simple and modern rooms,where you feel comfortable but this hotel definitely needs to renovate. Breakfast needs to improve and include more Arabian dishes. The best is location and service.
• ROGER (8/5): - Check in very slow
• Sébastien (4/5): One night stay in dubai - I arrived to spend a night alone. The room was clean when i arrived, a bit cold. I stopped the AC and it was fine. In the middle of the night i got awaken by a sudden loud noice, like people shouting in the corridor and banging against the wall. After some time i heard a guy shouting at his wife and beating her. I called the reception and security came up to told the neighbor to stop. He was drunk and not listening. Again around 3 am i called and told reception if they don’t ask him to stop beating his wife i would call the police. They came up and he stopped for some time. Again at 5 am he started to beat her, this time i went downstairs and told security i would not go up again unless the polices comes. The hotel called te police who came but when they checked it was all quiet they said they could not do anything. Finally i got upset ass i wanted to sleep and the hotel manager moved me to another room few floors bellow. I went to bed and i don’t know what happened to the drunk tourist next door. Generally i would say it’s a nice hotel and the staff is listening to guest. Unfortunately there needs to be several warning for them to take action. I don’t know if it’s because they don’t want to have a case registered at the police or if it because the process is too long.
• Mims (2/5): - Disgustingly dirty rooms. EXtremely unfriendly staff and terrible food. Overall, this hotel should be 2 star at best. My room had nothing in it. no coffee, soaps, no iron etc. I had to call housekeeping everyday to clean the room and the follow up as they would forget towels and pillows. There was no minibar at all. TV didn't work and extremely noisy every night. No view at all and not that close to the mall. They even overcharged me in the end and I spent 2 hours with them trying to resolve it. They never did. I had to leave and waiting for my refund. I doubt I'll see it.
• Hagop (6/5): Not great - The room was clean but the bathroom wasn’t great. No towels took the staff three hours to get them and still no hand towels. The vents were noisy even with the ac off. Occasionally a bad odor would come from the vents. My previous experience with ibis was much better than this occasion.
• Oliver (10/5): Home from home - Amazing service as usual from a great team at the mall of emirates ibis.
• Oliver (10/5): Perfect place for stay in Dubai - Amazing staff all over, always ready to help me with anything I needed. Thank you easy access to mall and metro. Best lil restaurants and takeaways opposite. Good value all round. Will stay again.
• Milena (10/5): More then a was thinking is brand IBIS✔️🙏 - As my trip was business I was thinking to stay just one night but I stay more. Good location just few minutes everything oround. This hotel change my mind obout staying in Ibis. Great hospitality early check in very welcome girls on reception and always smile on the face when I meet housekeeping . Go forward and good luck . I will give score 9 just cause they don't have all facilities to give 10. Wish you good luck.
• Verified traveler (10/5): - The size of the bed and the rooms were great
• Verified traveler (8/5): - The rooms are small. Staff are very friendly and helpful. Breakfast is great. Generally happy with my stay there.
• Verified traveler (10/5): - Overall, it is a reasonably priced hotel with all the amenities nearby
• Verified traveler (8/5): - Nice budget hotel.
• Verified traveler (4/5): - I didn't like and will never return here, I stayed only 2 nights the room is so depressing, boring. They could invest more to make the room look more bright. I love tryp by whyndam their room are not too expensive but bright, beautiful bright. Breakfadtbis ok.
• Verified traveler (8/5): - Basic 3 stars hotel. Staff is helpful. Location is good close to the mall of emirates. Feasible for short stay
• Verified traveler (6/5): - The bathroom ventilation engineering does not allow clean air and there is a strong odor. The land line phone service has severe connectivity issues. The carpet in the room had a stain. The property is in a good location and has many great features. The property is walking distance to the mall of the emirates. Some of the staff are unprofessional.
• Verified traveler (10/5): - F
• Verified traveler (8/5): - The staff was very friendly and doing their best. the room was very clean. the light in the room is dim. the staff serving the breakfast are overloaded and not enough to serve all the stations.
• Laxmi (10/5): Nice stay at ibis dubai mall of emirates - It was nice staying at IBIS mall of emirates, dubai. Cleanliness of the room was of utmost priority for ibis as everyday cleaning and changing of bedsheets and towels weredone during entire period of my stay of 16 nights. Staff was very polite and helped in every way. Enjoyed the zym and swimming pool as well which is maintained very well.
• LARA RABUSA (10/5): - Very grateful with all the staff. Such a wonderful staycation. An excellent service worth coming back. Thank you so much for a free breakfast- we’re not expecting for a refund. Everybody are warm, friendly and helpful - hospitality at its best 👏👏👏. Thanks again & stay safe.
• Craig (8/5): Great value and welcoming. - Very friendly and clean, this basic hotel has a professional atmosphere and very good service. The staff were there to help in any way possible. Warm pool was perfect for swimming lengths. Small room and bathroom were spotless. Spacious lobby and restaurant. Twenty minute walk through the Mall to the Metro.
• Eizar (8/5): Great stay - Very clean and nice & friendly staff.
• Verified traveler (10/5): Definetely great - It was indeed a great stay. They allowed us late check out and there's a complimentary cake and bed was set up beautifully. Definitely will come back. Also fast service. Kodus to Front Office
• Jema (2/5): - No consideration staff at all.
• Verified traveler (4/5): Bad experience - Not a pleasant experience during this stay
• Verified traveler (6/5): - I have stayed at ibis MOE several times before and have been satisfied with everything. During my recent stay i had to face cleanliness issues in the room. However, i must appreciate the prompt actions taken by Mr.Meena, the Manager of hotel, to address my concerns and i sure that under his supervision All the cleanliness issues will be fixed!
• Verified traveler (10/5): Great value for money - Rooms are nice and clean. The bathroom was a bit cramped. For the price, I have no complaints.
• Verified traveler (10/5): - Quiet, well positioned, great staff and great service.
• Verified traveler (6/5): - Only good thing was places to eat close by and easy access to the Mall of Emirates; other than I would never stay at this hotel again
• Marco (10/5): - Excellent for business purpose. Excellent bed, very clean room and good shower (all we need). Breakfast 'ok' but fair for the price. Well located with a market/convenience store by the door (extremely convenient). Taxis standby and Metro station a block away. Could not ask for more, for the room rate charged.
• Abdalla (4/5): - The staff good, Nestle and tamer from Egypt. Window fixed in my room no open and at night nosie from outside can be heared specially at night. Machines. Smelling was terrible
• Verified traveler (6/5): - Breakfast was great. Staff very friendly and helpful. Room is basic but clean and comfortable. Has musty smell and they use lots of air freshner. They worked hard to provide a room for me without the air freshner so was ok. Staff was great.
• Verified traveler (6/5): - Not so good, breakfast was not good

Photos