Novotel Cairo El Borg
Location: 3 Saraya El Gezira street, Zamalek, Cairo, 11111, Cairo, EG
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of luxury and comfort at Novotel Cairo El Borg, where an unforgettable experience awaits.
Relaxation Awaits
Unwind at our full-service spa, indulge in soothing massages, or take a refreshing dip in the outdoor pool. Stay invigorated in our state-of-the-art fitness center or detox in our sauna.
Gastronomic Delights
Savor delightful barbecue at Cafe Frais, complete with alfresco dining. With 24-hour room service and a lively bar/lounge, we cater to your every culinary need.
Convenient Business Amenities
With a dedicated business center and well-equipped meeting rooms, our hotel ensures a seamless experience for both work and leisure. Stay connected with complimentary wireless internet, and enjoy our concierge services for personalized assistance.
Elevate your stay in Cairo—book your room at Novotel Cairo El Borg today!
Important Information
- Pool access available from 9 AM to 6 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Alcohol is not served or permitted at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Conference space
- Golfing nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Full-service spa
- Meeting rooms
- Tours/ticket assistance
- Wheelchair accessible parking
- Snack bar/deli
- Self parking (surcharge)
- Pool sun loungers
- Housekeeping on request
- Vegetable garden
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Covered parking
- Casino nearby
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Vegetarian breakfast available
- Organic food
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Superior Suite, 1 Double Bed with Sofa bed
1 Double Bed and 1 Double Sofa Bed
538-sq-foot room with river views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Soap
- Electrical adapters/chargers
- Baby bath
- Changing table
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Suite, 1 Double Bed with Sofa bed
1 Double Bed and 1 Double Sofa Bed
375-sq-foot room with river views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Baby bath
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Double Room, 1 Double Bed with Sofa bed
1 Double Bed and 1 Double Sofa Bed
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Baby bath
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 2 Twin Beds (Riverside)
2 Twin Beds
215-sq-foot room with river views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Baby bath
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Double Room, 1 Double Bed with Sofa bed (River Side)
1 Double Bed and 1 Double Sofa Bed
215-sq-foot room with river views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Baby bath
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 2 Twin Beds (City Side)
2 Twin Beds
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Baby bath
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Maps50865850115 (10/5): HIGHLY RECOMMENDED - Highly recommended for both solo and family ! NICE BIG ROOM though dental kit missing.Staff friendly and helpful.Breakfast was good and MR MOHAMED staff at the coffee shop was very attentive!Well located. Special thanks also to the SALES MANAGER AND MR HAMDY-KARNAK EGYPT AIR who allowed a late check out till 4 pm.
- JulieNorwich32 (10/5): Very nice indeed. - Had an amazing time. The staff were all really friendly and so helpful. Check in and out was very smooth. The twin room was spacious, clean and comfortable, we were on the 6th floor and had no issues with noise. The complimentary water every day was very much appreciated. Breakfast was varied and tasty. There was nothing to complain about. Thank you for making our 7 day stay so pleasant.
- _N3294VZ (10/5): سعيدا - thank you for novotel el borg i was happy
- Stay01240472976 (10/5): Good short stay - Very friendly and professional staff, nice room and good food including breakfast.
- caroln485 (6/5): In need of a makeover - I had a Nike facing room. Extremely noisy, even on the non Eid days. Loud music until the early hours. The room wasn't befitting of a 4Star with old furniture and damaged tiles, but it was exceptionally clean and the cleaning staff were wonderful. The breakfast had a wide range of food and drinks and the staff were friendly and attentive. One problem with the hotel is the evenings. The rooftop bar is freezing and the new restaurant (still getting set up) was uninviting and also cold. Unfortunately, the food wasn't much warmer and even though we complained, we still had to pay. Be mindful of the Taxi Service desk opposite reception. They overcharged us for a trip to the GEM. Use Uber instead. The pool is small, but peaceful. It's a shame there is nowhere inside the is quiet.
- lololV3002HS (10/5): Happy - thank you for novotel ,staff, survives, and thank you for special Reception and mis Aya I was happy
- 693hawat (10/5): Clean - Very clean 👌 Israa is helpful 👌............................................................................
- a_elhaiwan (2/5): Missing points stay - In August 2025 , I was staying at Novotel Cairo el borg, The reservation was for 2 rooms double occupancy an for 2 nights , Dispite few problems faces during the stay , but it’s okay never mind, But the problem I am reviewing because of it , is after checking out , and as for my loyalty program Accor , the points must be credited to my account as the total amount of the 2 rooms paid ( this is as the terms of the program ) But the points was added for 1 room only. I have contacted Mr Osama Yousef reservations manager and he promised he will solve the problem , I asked him to send me the total invoice for the stay , but he didn’t , unfortunately, with no professionality , he ignore my calls and WhatsApp messages . I don’t know how this attitude came from responsible person Representing the hotel . I am asking for my rights, I am not asking for complimentary . I will not compromise on my rights. My email holding the Accor account : Ayman@ihcg-corp.com My loyalty membership number : 308103464094810 0
- solanna (10/5): The Nile at your feet - Beautiful hotel, with the best view of the Nile. Excellent breakfast, very friendly staff and very spacious rooms. They even provided us with breakfast boxes when we had to leave early in the morning for Alexandria
- Road65027883997 (10/5): 😍😍😍😍😍😍😍😍😍 - I go to the hotel with my friends . I very enjoyed it I want to thanks for Miss AYA and his team and room is clean so I happy 😊
- Freedom51096494830 (2/5): Bad start - After a long flight and an exhausting night, I expected to rest upon arriving at my room. Instead, ongoing maintenance work with loud drilling and hammering made this impossible. Despite contacting the front desk twice, nothing was done to resolve the issue. This was an extremely frustrating and disappointing way to begin my trip.
- docarva (2/5): Rude staff. Dirty hotel. - The check-in process was confusing, and the front desk staff were rude — at one point they even raised their voices at us. We had requested rooms with Nile view and did not get them. Aside from that, most of the hotel staff are polite — except for the front desk team. In my room, there was a blood stain on the bed sheet, which is completely unacceptable. The Pringles in the minibar was already opened, which is also unacceptable. The shower has no water pressure and the water is not hot at all — it’s only lukewarm. So if you spend the whole day out and expect a warm, relaxing shower when you return, you won’t get it. The hairdryer feels like a toy and doesn’t dry anything. Overall, this is a very average hotel and not worth the price. The only good thing is the location.
- S2539EAjl (6/5): Mixed bag, ok for adults, not for families - A Mixed Bag at Novotel Cairo El Borg — Great Views, Great Breakfast… and a Staff Surveillance Team Worthy of a Museum We stayed at Novotel Cairo El Borg for three nights, and let’s start with the good news: breakfast is excellent — at least if you’re an adult. There’s loads of variety, plenty of authentic dishes to try, and it’s genuinely one of the highlights of the stay. If you’re travelling with kids or teens, though, don’t expect the same enthusiasm from them. The swimming pool is small and spends most of its day hiding in the shade, which is not ideal if you’re hoping to catch some winter sun in December. There are two restaurants on-site. The food itself is pretty good, but the service is… well, let’s call it slow. The Italian restaurant has all the atmosphere of a dentist’s waiting room, while the rooftop restaurant at least compensates with spectacular views. Honestly, the views alone deserve five stars. The service, however, moves at a pace of a snail. Fine when you have hours to kill taking in the breath taking views...less so if you are actually thirsty or hungry. Their English is limited, so bring patience. The location is central and convenient — a definite plus. Now, for families: this hotel is not kid-friendly. Not even teen-friendly. Not even human-being-who-moves friendly. It feels like there’s a dedicated staff member assigned to monitor your children’s every breath. Our teens were treated like they were on the verge of committing high crimes against hotel property. Filling a water bottle in the gym? Absolutely not — a 13-year-old doing such a reckless thing must be stopped immediately. Getting in and out of the pool? Too dangerous. Too wet. Too… something. It’s not that the staff are rude — they’re actually polite — it’s just that the whole place operates with the energy of a museum where your children are the ones holding dripping ice creams while leaning over priceless artefacts. You can practically feel the collective inhale every time a teenager moves. In summary: Great breakfast, great views, decent food, central location… but if you’re travelling with kids or teens, prepare to feel like you’re starring in a live-action version of Night at the Museum, except you’re the ones being watched.
- egglestongavin (2/5): Terrible service and uncooperative staff 😡 - Terrible service and limited dining options. I received a text messaging 5 days prior to arrival demanding full payment ,otherwise, the reservation would be cancelled; this was not explained to me when I made the reservation. The hotel is located fairly near to the original Egyptian museum, however, there is little else to explore. The roof top restaurant is limited with choice and dry; the hotel does not serve alcohol, although there are plenty of nearby hotels offering alcoholic beverages. I booked a family room, there was no bedding for the children and we had to contact reception to add an additional bed. I received a very rude response. When I tried to check-out the hotel refused. The receptionist insisted that a colleague needed to check that there was no damage to the room - I was appalled. We finally checked out and we will not be booking again; there are much better hotels within the vicinity.
- tiagobR7785ZU (10/5): Nice job! - I am extremely pleased with the excellent work carried out by our Arab friends, Esraa and Hossam, who work at the Novotel. They provided outstanding service, demonstrating great professionalism, attentiveness, and kindness.
- goodtogetareview (10/5): Excellent hotel in a great location. - Great hotel in a great location. We had rooms overlooking the Nile and loved the fact that you could open the window to get fresh air and absorb the sounds of Cairo. Our checkin, room and overall experience was 100%. We had dinner in the roof top restaurant a couple of times and the food and service was excellent. Breakfast provides a great variety of food with eggs cooked to order. Loved the fact that you could get an ice cream in the lobby area at any time, it was yum. We used the tour company situated in the lobby and they assisted with all we wanted to do whilst in Cairo. Thanks to all the team who made our stay very special.
- Road65027883997 (10/5): 🎉🎉🎉🎉🎉✨️✨️✨️✨️✨️✨️✨️ - 𝖳𝗁𝖾 hotel is fantastic i went to with my family I enjoyed in the brackets the room is clean and team help people. Miss Aya is beautiful and help the people the smile, s Aya is very beautiful I loved the hotel 🤩
- asialoverR (6/5): Friendly face - This review is based on my observations and my personal interaction with the staff members. I booked for this hotel for five nights stay for a family holiday of 4. The reason for choosing the hotel was the location and ease of make booking ( as they didn’t insist on separate room for the children). The rate was reasonable compared to other 4-5 stars in Cairo, I found that hotel rates in Cairo are on the higher end and I paid for 5 nights more that what I’d usually pay for a 5 stars hotel in Seoul, BKK or Tokyo. The hotel is a very good four stars and it’s reflected in the price, Service, rooms and breakfast buffet . I noticed the hotel doesn’t employ many females for example in the reception ( after 5 nights stay )I encountered one female staff , during breakfast I occasionally saw one female working VS 5-6 males , I think HK has no female staff at all. The reception could be hit and miss, some members like Mohammed is always very warm, friendly and pleasant whenever I had any interaction with him. I found other reception staff to be quite mechanical, zero smiles ,just doing the job they are paid to do, lacking warmth. On the day of the checkout I interacted with one staff who was very cold and stiff, wanted to serve another guest but the guest told him I was there first and he didn’t even apologise( will not mention the name) I asked for extended checkout and he said it’s $40 extra until 6 pm, at the time of payment a female colleague Veerine happens to be there, I hinted that I might leave little bit after 6 just in case ,his face changed and said ,after six I will have to pay again from 6 to 8 then Veerine cut him off and said not to worry about 30 minutes. One week before arrival , I emailed the hotel to prepare the sofa bed as we will be arriving around midnight and kids will be tired , I received a positive reply just to arrive after midnight and the sofa bed was not ready and had to wait for HK to set it up. We stayed 2 nights in a city facing room then paid to upgrade to Nile view room which was worth it. Rooms are of reasonable size , beds were comfortable with no bath tub and weak shower pressure and when you turn on the hot water it takes a minute to for the hot water to come. Rooftop food was nice , expensive and you choose a table facing the Nile a loud chiller noise could annoy you , I personally enjoyed the view and it didn’t bother me. Breakfast area is narrow and you have to move carefully between chairs , breakfast spread is not large but most of the food had good flavours and tasted good. Breakfast staff are very friendly and helpful. Went twice to the Italian restaurant both times didn’t even see single staff or other customers, see photos. Swimming pool surrounded by high walls and seldom gets any sun. The hotel has no Conceirge . No restaurants or supermarkets in the immediate vicinity of the hotel ,means you can walk 20 minutes to reach downtown via the bridge , or take Uber to Zamalek area for about EGP 60 Bottom line, this is a solid 4 stars hotel well priced. All in all the stay was good and we didn’t encounter any issues. I felt most of the staff were trying to please the guests. It’s not a place where whenever you encounter staff you’d be greeted and smiled at.Maybe next time we visit Cairo we stay here again and lower our expectations or pay more and move to a 5 stars property . If you’re looking for exclusive place to stay Novotel el Borg is not the place but if you want clean rooms, decent place to stay and save on your accommodation this Novotel is the perfect place . Checkout took 5-7 minutes to check the minibar
- mariamhE2920FO (10/5): Overall, it was a comfortable and enjoyable stay, and I would definitely recommend Novotel to anyone looking for a relax - I recently stayed at Novotel Hotel, and my experience was really pleasant. The cleanliness was great — the rooms were always tidy and well-organized, which made my stay very comfortable. I’d also like to thank the reception team for their warm and professional service, especially Gehan at the front desk. She was extremely polite, helpful, and always had a lovely smile.
- Voyage62932106366 (10/5): Good stay - Thanks for ms gihan for her kind hospitality The hotel in a very good location amazing view andy vert helpful stuff i will come again to enjoy the view😍😍
- dongc221 (10/5): good stay - the room is large，and comfortable！The room is right next to the Nile River with excellent views. You can see the Nile as soon as you open the window. It's also very conveniently located, close to the Egyptian Museum.
- aymenthbt (8/5): Trip to Cairo - All good, everything was perfect - everyone from check-in to check-out is super friendly and always kind. I’d definitely come back.
- M4200YMmariama (10/5): Friendly and cozy hotel - My experience was amazing, starting with the reception especially Mr Mohamed. He was amazing and friendly and helpful throughout my stay. Even the room service was amazing every day. I'd definitely repeat my stay the next time I'm in Cairo. Needless to say that the view was undefeated.
- Q6752WPtheresar (10/5): Adventure to Cairo - Being my first time to Cairo, not knowing what to expect.. I was pleasantly surprised of the great accommodations, service, and professional and polite staff.
- denisemI7450ZY (10/5): Beautiful Hotel - The hotel is beautiful and the service is amazing. Tha staff is professional and anticipate your needs before you ask. The roof top restaurant is amazing and provides views of the Nile River.
- Daydream776598 (10/5): NOVOTEL STAY CAIRO - Very lovely and welcoming staff. Great service. Would definitely come back. Stayed at this hotel for 6 days. Beautiful view of Nile River
- samanthadF8677UH (10/5): 2 nights in Cairo - A comfortable hotel, perfectly located. The rooms were clean and tidy, the staff were all very helpful and professional. A great stay, thank you.
- Maps12080866828 (10/5): Pretty Decent stay - It was a very good stay , Friendly people there .I would recommend the hotel as a destination to spend your holiday , especially with your family
- Escape41124843226 (8/5): Among the best rooftop restaurants in the heart of the city - Excellent location at the Nile with great views over Cairo and next to the opera. Rooms are well designed and equipped, but a bit torn down. The breakfast is a rich mix of oriental and European food. The pool is rather small and pretty crowded. The rooftop restaurant overs greats views and excellent food - both local and international. Haven’t found much better in Egypt. The ATM in the hotel is often out of cash. The staff is friendly and knowledgeable.
- zakboyz (10/5): Confortable stay and great personal - Excellent hôtel , clean and very well positioned. We were very well welcomed, Gihan was so kind to facilitate our stay and make it confortable. I must say that all personal in the hotel were ready to support.
- A7400WBmarkr (10/5): Very welcoming, clean and bright hotel. - Lovely bright clean rooms and hotel. The breakfast great. The location was also very good. Aya in the reception in particular was really helpful.
- Camper577117 (10/5): Very nice hotel 🤩 - Great location! Super clean!!! Very friendly host! The view of the Nile and Cairo at rooftop is fantastic 🤩 nice breakfast with variety and great food!
- JacintaRichmond_ (10/5): Views and comfort that made me want to stay in my room. - I enjoyed every aspect of my stay at Novotel el Borg Cairo. I had a suite with a River Nile view. Exhausted from my flight, I spent the first couple of hours enjoying watching the boats and nearby life of the river Nile from the separate lounge. At night I watched the lights and life. A powder room on entry. Mini bar, dining table, lounge and two arm chairs, tv and views of the river great you upon entry. Choose a door and you enter the bedroom. A large and very comfortable bed, arm chair (where I sat to watch the sun rise), river views, desk and chair, ensuite. Open the double French doors to a large sink, shower over bath (with pull across clothes line for your small hand wash items or swimsuit), with another separate shower. Bathroom ammenities supplied plus a robe and a mirror that is well lit. Plenty of wardrobe and shelf space through out the suite. A safe. Air conditioning in both rooms. Pool is a great place to unwind. The roof deck restaurant has views of both the east and west. Gym is well equipped with the necessities. Well located, for a driver, guide, day trips to take. ATM in the lobby. Buffet breakfast had a lot of offer with some selections changing daily. Quiet at night, you will hear the call to prayer across Cairo but the rooms are well insulated so you will enjoy it as ambient noise. Loved being able to open the windows for fresh air of a morning and later in the evening. I had the joy of taking off for the day and returning to my room to find birthday cake had been delivered. Such a meaningful touch. The staff were consistently professional and helpful.
- Lorinda (10/5): - Nice room. Attentive staff. Great roof top restaurant with stunning views of Nile River.
- Sameh (2/5): - So bad service
- Christopher (10/5): Quick business trip to Cairo. - Great location - Tahrir Square in walking distance, good value, friendly service, excellent breakfast.
- Sahar (6/5): - The hotel has a great location and very nice views, especially from the rooftop restaurant. However, the breakfast buffet was disappointing, and while the rooftop has a beautiful view, the food was just okay. The door cards were also frustrating as they often didn’t work properly. One disappointing experience was when I asked for water; the staff said okay but completely ignored my request until the next day when I complained. Overall, the view and emplacement are the main highlights, but the service and food need improvement
- V8937PTaymane (10/5): Family stay - I really enjoyed 2 nights stay , the hotel is very well located looking directly to the Nile view, The hotel is clean and well mentained, All people at hotel are very helpful and always smiling. Thanks to Mr Osama reservation manager and Mr Mohamed front office manager , They help us to enjoy our stay with early and late check out , and upgrade to junior suite was very appreciated.
- Bianca (6/5): - The rooms are old and they don’t have fridges so in the Cairo heat, you can’t even have a cold bottle of water. The staff at the desk told us there were no fridges available and that the one in our room was not a fridge but a box to “keep” temperature. The pool blasted very loud music and could not get away from people smoking.
- optimusprimet (8/5): Small rooms but great service. - Checked in at about 3am in the morning, great service from front desk. However we booked a room for 4 people, 2 adults and 2 teens, but the room sofa bed was not ready on arrival. Only two towels provided and 2 mugs in room which strikes me as off. The room we were given was also very small, a double bed and a double sofa bed which meant we needed one more bed in the room. This made it very crammed. So I was wondering if we got short changed here. When I asked reception they said all the rooms are the same size except if I want to upgrade and pay US$70 for a suite although my accor membership provides me with free upgrades. Other than that, the hotel is in a nice location for view of the Nile. Please try the rooftop restaurant. Clean pool. Amenities in room include kettle, mini bar, tea, coffee etc, hair dryer, shampoo and body wash. Clean hotel.
- 892theodorosg (10/5): The best hotel in Cairo - Amazing hotel, exactly in the center. Big, comfortable and clean rooms. Breakfast was great and the staff very friendly and ready to help us with anything we asked for.
- Amdjad (10/5): - The best hotel in cairo and best staff in reception and reward allaccord checkin
- Shameena (4/5): - Not the Novotel service excepted as London. Staff were rude and not helpful.
- 902basmaf (10/5): Family trip - Very professional team with extremely gentle staff. I booked directly from the hotel which was less expensive and done in few minutes. The location and the view is perfect
- Andrew (10/5): - Staff was nice and professional
- 447aymane (10/5): Thank you 😊 - One of the best hotels that i have ever stayed at. Everything thing was amazing especially the staff. Aya❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
- NidalGammaz (10/5): Wonderful stay at Novotel Cairo el borg - I had an absolutely wonderful stay at Novotel El Borg, Cairo. Everything about this hotel exceeded my expectations. The room was spacious, spotless, and very comfortable. The swimming pool was well-maintained and perfect for relaxing. The breakfast offered a wide variety of fresh and delicious options to suit every taste. The view from the hotel was simply breathtaking, especially overlooking the Nile and the city. The restaurants served excellent food, and the rooftop restaurant was a highlight with its stunning panorama and exceptional dishes. Every single staff member was incredibly polite, professional, and always ready to help with a smile — their high level of hospitality truly made the stay special. The location of the hotel is ideal, close to major attractions and offering easy access to everything Cairo has to offer. Honestly, the experience was beyond amazing in every aspect. Highly recommended, and I will definitely return! Thank you Novotel Cairo el borg team and management.
- 611riada (6/5): A mediocre hotel on the Nile - Renovated old hotel with new small rooms that are boxed together. Has a rooftop restaurant with a magnificent view of the Nile and neighborhood. Food in all outlets in the hotel lacks taste but breakfast was decent. Out check in agent was robotic to say the least in reading from a script the features of the hotel and tried to overcharge me. We had an issue with the safety deposit box that beeped at 4am and wouldn't stop until they came and disconnected it. Housekeeping never checked the shampoo and body wash bottles and we had to call them to come and refill. They're trying to position it as a boutique hotel but it is far from that.
- Adnan (10/5): - Our stay at the Novotel went great. The staff were extremely helpful throughout the stay and the location was perfect. We were not too far away from Giza and not too far away from New Cairo. The area was very walkable as well.
- mohamedsG171DV (10/5): Hotel review - Mr. Hassam is the best man in this hotel. And Mr Khaled and the housekeeping crew are the nicest gentleman you can meet. Very helpful staff and very clean environment. Mr. Ramadan is awesome and they all provide amazing and flawless service. I recommend this hotel to anyone that comes in the area.
- Adventure63087817294 (10/5): Aya - Good service, smiling employees u feel home and safe definitely next time I am with u booking thank you ☺️ 🥰 lovely aya💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕
- Sahar (10/5): - Excellent location, walkable to a lot of attractions. Nile view room was amazing , the roof cafe was very nice. Breakfast was amazing, with wonderful staf. Rooms were comfy and clean. Not as big a hotel like the other ones on the Nile, but it was good for me.
- Omran M A (10/5): - Excellent staff and helpful, Mohamed at the reception was great, others too, restaurants staff werr very accommodating and tried to make anything asking for possible.
- fadiaS1823ID (10/5): شكرا نوفتيل 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 - I had a wonderful experience at Novotel Cairo El Borg. Everything exceeded my expectations — from the warm hospitality 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏شكرا أستاذه ايه
- 263yehiaa (10/5): Thank you Aya - Amazing hotel amazing staff as well the services I personally prefer the hotel💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜❤️❤️❤️❤️❤️❤️❤️❤️😍😍Aya 💚 mana the swwming of the pool geha
- Julie (10/5): - Our family of 4 with kids enjoyed our 4 nights at the Novotel. We came off an exhausting 14 hour layover and were happy with our suite. We were in a nonsmoking room facing the Nile on the 3rd floor and although we could hear some noise, it did not bother us. The view was amazing, the service was excellent, breakfast was good and the kids slept well on the pull out couch. We had a delicious meal at the rooftop restaurant. I would definitely stay here again when back in Cairo.
- norahQ8774YD (10/5): Excellent - The roof is very good The stay is very comfortable We are happy with our stay there The room is very clean and the staff is very helpful ✨✨✨✨✨✨✨✨
- FamilyHolidaysClub (10/5): Glad we booked again - This our second stay at the Novotel. Why did we book again ? Because the staff are wonderful, the facilities really family friendly, the rooftop restaurant has the most breathtaking views of Cairo, I had to return for their club sandwich and so much more. One of the defining features of this hotel is that there is no alcohol on site. It is a rare gem to find an international chain hotel offering this. This helped immensely with the environment, atmosphere and safety. Dining at the rooftop restaurant is a must. The food is great and even during the day, the breeze makes the place perfectly cool despite the hot Summer of Cairo. The staff are always smiling. Mohammed even remembered us from last year and brought us out a welcome drink. Seif the manager organised a wonderful dinner for family who came to join us one evening. Every member of staff on the rooftop is an asset to this hotel - professional, welcoming and courteous. The breakfast restaurant is smaller than others I have been to but that's what makes it perfect. Less food wastage, a sustainable approach, safe for children or those with mobility issues. They have a good variety of breakfast items, including freshly made eggs and vegetarian options. Shout out to Islam who knows I like my tea and is always ready to pour me some. You can also order via the talabat app for outside restaurants - we managed to find a decent Indian restaurant called Kohinoor on there which gave us a much missed spice hit. The pool is both bikini and burkini friendly. Everyone is welcome and made to feel welcome here. It is small and often busy. But people tend to come in and out and there's usually a sunbed or two free (no sunbed reserving nonsense here). They also have a gym which is perfectly air-conditioned overlooking the pool. Not a gym expert but they seemed to have a wide variety of equipment. We also booked massages, which were amazing, thanks to Ahmed and Nour. They have male and female massage therapists which another plus. Also wanted to say that despite arriving in the early hours of the morning, the check in was quick and easy. Big thanks to Mohammed at reception for getting us connecting rooms for our family. Our rooms were cleaned daily. They have a kettle and mugs for a good cuppa. Beds are comfortable. Excellent air-conditioning. Our room had a sofa bed as well. Shower ensuite with shampoo, shower gel and hand wash. Safe for securing items. Above all, we felt this hotel is safe. Security make sure to check who's going in and out. Key card required to use the lift. And unlike other hotels, there's no casino or bar that people are coming in for. So it really has this perfect vibe for families. And not just families - anyone who wants a comfortable stay, whilst still located close the hustle and bustle. And it's easy to get around - taxis outside, or via uber or indrive- and cheap too. THANK YOU and Keep up the amazing work team Novotel ! We hope to be back again in the future.
- E5668GGmarwaa (10/5): - Best service. Best hospitality. I’ve had a good experience. They are very nice and welcoming. However the breakfast is until 10:30 which needs to extended
- Pathfinder739917 (10/5): - The hotel location is excellent, very clean rooms, Staff are very professional and welcoming especially Ms. AYA she was great gesture.
- AbdulK1743 (8/5): Great location near downtown - The Novotel Borg is an excellent hotel and an ideal location if you're looking to stay away from (but still close enough to) the hustle and bustle of downtown. Situated in Zamalek, it has a very different feel in the area compared to downtown. It's calmer and quieter with many good restaurants and cafes fairly close by although not too much within immediate walking distance next to the hotel itself. Opera metro is nearby and it was never difficult to get a taxi to and from the hotel. I'd recommend a short stroll over the bridge to get to downtown especially at sunset. As others have said, the rooms are a little dated and the key card doesn't always work first time which can be a little frustrating but no major complaints from me. The staff was very friendly and helpful too which is a big plus.
- Abdelellah (10/5): - I was very surprised on how modern and clean the room was. The breakfast was also very pleasing and had a variety of options. Even the staff were smiling the whole time and were super nice. If I came to Cairo again, Novotel would be my go to.
- Climber814373 (8/5): Great experience, cannot fault it - I have told the team at the Novotel Cairo el Borg that it was my first time in Egypt and my wedding anniversary . They honestly went above and beyond with a beautiful surprise for us with cake and amazing decoration! It’s truly great to feel appreciated and special as a guest ! The hotel is great , the beds are super comfy and the breakfast is one of the best ones in Cairo . I highly recommend Novotel Cairo El Borg! I also would like to thank the team for this amazing experience ! We will be back !
- Kareem (8/5): Good stay - Great friendly staff
- Emad (10/5): - Great hotel for a great price and best view in town.
- Fadi (10/5): - Everything was perfect. Staff, property, Location. Food were excellent 10 out of 10
- tariq (10/5): - Short and sweet Very nice stay in cairo
- W3483WXmostafae (10/5): Amazing family trip - Amazing beds cleans rooms perfect rooms design Amazing service (Mostafa) 2001 Delicious restaurants great view Amazing jacuzzi
- Itizaz (10/5): - Nice stat for a night, thanks!
- 608svetlanas (10/5): A nice experience - Selecting this hotel is a wise choice. It is precisely consistent with the high standards of Novotel. A room was nice. Looking out the window at the Nile was beautiful. The staff was really helpful. And we greatly enjoyed the restaurant located on the roof. The hotel location is great; we were able to walk to the Cairo Opera, which was a memorable experience for us. We had a wonderful time staying at the hotel, and we heartily recommend it.
- Sunshine66289970546 (10/5): room - It was my best experience. Omar was the best thing about the third floor. He was clean and honest. He never failed us when we asked for anything and he would give it to us. He was cheerful, laughing and honest. His work was excellent and his treatment was excellent.
- Luke-n-LauraB (10/5): Excellent - We stayed here for a few days to use as a base with which to explore Cairo. We arrived late morning, way too early to check in but the receptionist couldn't be helpful enough and endeavoured to find us a room to settle in, which he did. Way above our expectations, as was the room itself with stunning views of Zamalek and Cairo Tower. The hotel is perfectly located for tourists, not far from the museum and other sites and within walking distance of some nice restaurants too, altho the hotel has a lovely restaurant of its own, again with stunning views and nice food. Breakfast is included too which was also delicious and plentiful. The pool is a nice touch too, altho it's small, it was never busy and towels are provided. We had a great stay and would absolutely recommend.
- usmsbow09 (8/5): Good value, pleasant hotel - This hotel is a good value. Our room was spacious, clean, and comfortable. It also had a great view of the Nile. Some other reviews mention street noise, but we didn't hear anything really. It was very quiet in our room. The one drawback to our room was the bed. It wasn't very comfortable. My wife and I both felt it was the worst one on our week long stay in Cairo (we stayed in 5 places). Otherwise the room was great. Check-in and checkout went smoothly, no issues at all. Service in general was pretty good. Our room came with a free breakfast, which was pretty good. The only issue was it was difficult getting coffee our first morning. The employee handling the coffee seemed more interested in chatting with coworkers than paying attention to customers. Thankfully he was an anomaly and I didn't see him the next morning; coffee service was fine that day. I also have to say the coffee itself was excellent. The last thing I will mention is the location.i thought it was pretty ideal. It is pretty close to the Cairo Metro. It also is very easy to get an Uber here (which I can't say about everywhere in Cairo). In addition, if you walk about a mile (20 minutes) towards Giza, you'll have some great eating options. I wouldn't be surprised if the same could be said about heading towards Tahrir Square (10-15 minute walk).
- Mazen (10/5): - Very nice clean location with 24 hour services aya was excellent host
- Noon_BH (10/5): Heart of Zamalek - Perfectly located in the heart of Zamalek with easy access to local markets and art galleries. The hotel is clean, and all staff members are pleasant and welcoming. Mr Ramadan from housekeeping team deserves a special thank you for always greeting us with a smile and having our rooms well-kept and clean throughout our stay. Thank you Ramadan!
- Sanjeev (4/5): - .
- Emily (10/5): - I can't say enough wonderful things about this hotel. I have stayed here five times over the last two years and the people, location, and food option just cant be beat. It is a truly lovely spot and perfect to help you
- 354globetrotter365 (10/5): 4-9 May 2025, room 3003 stay - Novotel Cairo El Borg 4-9 May 2025, room 3003 Perfect hotel location,It is in El Gezira, Zamalek, close to Nile revier. My stay was perfect from check-in till check out, my room was upgraded, with a very nice view of Nile revier, and it was very clean & hygienic. Special thanks to Ms Nada Khalid, guest relations supervisor who contacted me before arrival and her follow-up after that, and thanks to Ms Nada Vereena, the front desk receptionist during my check-in. thanks to the housekeeper, Mr Omar ; always on time, and the room is very clean with full amenities. Breakfast buffet restaurant was very good with nice varieties; special thanks to Ms Aya and to all team there. My thanks to all in the hotel for their attention, follow-up, and polite attitudes.
- Samm204 (8/5): Great stay... - My family and I stayed here for 3 nights in April 2025. Check in was very efficient and the staff all friendly and approachable. We requested rooms next to each other, which was accommodated. The rooms were modern and clean, as was the bathroom. The rooms also had a stunning river view. A special mention must be made of the location of the hotel, situated within meters of the Cairo tower and a short walk to Qasr El Nil bridge which leads to downtown Cairo. The breakfast was delicious with a good variety to suit all tastes. My only complaint is that shower caps were not provided (which is usually standard), and that our room service order took almost 45 minutes to arrive. All in all, we had a great stay and I would highly recommend this hotel.
- Amzeeeetra (10/5): 5 Star convenient accommodation close to downtown - What a modern and clean hotel. Staff all speak English and WANT to help you. Beautiful rooftop views! Crisp white sheets, a homey vibe, spotless bathrooms and large bedrooms. We had a crises of booking for incorrect dates and they accommodated us on the spot at a decent rate - super helpful indeed. The breakfast was incredible, especially the fresh fried eggs and the pastry selection. Highly recommend this hotel.
- Paul (10/5): - Wonderful hotel, lovely pool, lovely food, nice staff (some confusion about what half board covers). But by far and away the most amazing thing was the view from the rooms and the roof top restaurant!
- Susan (6/5): - This was a typical Holiday Inn / Hampton Inn type hotel. Typical hot buffet breakfast with lots of kids running around. The room was more modern and upscale than a Holiday Inn. The only thing that sort of 'stuck in my mouth' was having to haggle with their taxi/tour service on prices. (Prices are very high and when you gasp, they expect you to bargain them down.) That's the whole point of using their service is NOT to haggle. Use Uber.
- Ayman (6/5): Average stay - Hotel is average, we suffered a lot with the key, was not working properly for the elevator and the room and we had to go to the reception several times to fix it. No ironing machine in the room, no slippers, the shampoo was of a very poor quality
- Bin (8/5): Family holiday - Good stay overall. Great location and helpful stay. Breakfast is so so though.
- Yusuf (10/5): Amazing hotel - Good hotel, nice location and very friendly and helpful room service staffs.
- Emily (10/5): - This is my absolute favorite Cairo hotel! The Novotel staff is wonderful and kind. The rooms are large, lovely, and have wonderful air conditioning. The location is beautiful. I cannot recommend this hotel enough!
- Sharon (10/5): - Excellent hotel, the staff was very accommodating and friendly. Great room with a great view.I enjoyed the breakfast and the pool.I would definitely stay there again.
- Marco (8/5): - The staff were very kind and courteous and spoke enough English to assist whenever we needed help. The hotel is starting to show its age a bit, but is still mostly well-maintained. Although the rooftop restaurant and the breakfast cafe were very good and convenient, it does feel a bit limited. The area outside the hotel can be a bit noisy at night, but my wife and I are used to sleeping in a loud environment. Overall, a pleasant experience.
- Amanda (10/5): - Amazing Stay – Highly Recommended! ⭐⭐⭐⭐⭐ We absolutely loved everything about this hotel! From the moment we arrived, the staff went above and beyond to make us feel welcome. Everyone was incredibly friendly, helpful, and attentive, which made our stay even more special. The location was perfect, and the view of the Nile River was simply breathtaking. We couldn’t have asked for a better experience and would definitely stay here again. Highly recommend!
- Ahmedfathychelsea (10/5): Great experience - Novotel Cairo Elborg really great experience in all aspects, professional & welcoming Staff, specially MS. Verna in reception team she was really helpful and professional, rooms are great, hygiene is wonderful, food was really great. Thank you
- 883avinasha (6/5): Novotel Cairo El borg review - We booked a Nile view and this view was excellent. The hotel is centrally located and walkable to Tahrir square. Breakfast has numerous options. Check in was a little slow, considering I had already completed online checkin. The 'free welcome drink' was not available as the restaurant was closed downstairs. The minibar is a complete rip-off however. The snacks and drinks are unreasonably priced and you can get them for a fraction of the cost in a shop outside. They then add 3 different taxes on the already inflated price. Utterly ridiculous.
- rafaeilas (10/5): Totally satisfied - The hotel was a perfect choice, it corresponded to all high-class hotel standards. The room was nice, comfy beds, nice bathroom, wi-fi had small issues but overall was good, the staff is very helpful. We took breakfast and dinner options, it was also very nice. The location was good, I was totally satisfied with my choice and can gladly recommend it.
- Bashar (8/5): - .
- 191romeov (10/5): Fantastic hotel - What a great experience for my birthday week to stay in this hotel. The location is next to Cairo tower, the opera house and near the Old Egyptian museum. There's also the floating restaurant, the Blue Nile and the Nile City which are both highly recommended for a fantastic dinner. The food are delicious and reasonably priced. The Novotel staff were extremely helpful and friendly and made my stay even more special which made me want to come back again soon. A surprise birthday cake from the hotel was nothing but highly appreciated and commendable. Special thank you to Ahdam and Nada from the reception, the housekeeping staff, restaurant staff and even the security team who were all respectful and polite to make me feel at home. Lastly, there's an onsite tour operator, Respect Tours, who has been instrumental in ensuring that | get to see the best of Egypt. Special mention to drivers Abdullah and Adbel for their driving skills and the VIP treatment, Ashraf from the booking team and most of all Ayman who managed to book me a last minute ticket for the Nile dinner tour after the let down from the booking.com arrangement despite the confirmation. The cost of the tour was very reasonable and straight forward. Thank you for such a wonderful experience.
- Muhammad (10/5): - This is a nice hotel and we enjoyed our stay here. The location is right by the Nile and across from a park. Th rooms are decent size and clean. The elevators are fast and we didn't have to wait longer for them. Service by the staff was prompt. We really enjoyed the breakfast served each morning. It had a lot of options and fueled us for the day. Overall, nice stay and highly recommend.
- MohamedTalaat1123431 (2/5): Rating is less than 1 - Very disappointing experience. The service was extremely poor, with no sense of hospitality. Cleanliness was lacking, and the staff showed no etiquette in dealing with guests. Definitely not up to standard.
- Brian (10/5): Happy to come again - It had sweeping views of the Cairo skyline and the Nile river. The hustle and bustle of the city was all around but it still felt peaceful in the core and extremely safe. The staff were knowledgeable, welcoming & the views from the room were great. The hotel was clean and the bed was comfortable. All things that make for a nice stay in my opinion. A highlight for me was the daily breakfast and waking up that first morning it was the first time I realized this city needs to accommodate foreigners from all over the world. The options were accommodating to both a western and eastern pallet all at once. It was hard to not overeat as I wanted to make sure I had room for the culinary beast that I’d soon find Cairo to be.
- Rodrigo (10/5): - Thanks for all
- Hamdi (10/5): - The best family oriented hotel in cairo so far
- Vimal Vamanrai (8/5): - Pros Amazing view, lovely and very helpful staff. Very good location to go around in Cairo (and Giza). Thanks to Ahmed at the reception, he was very kind to give us a free upgrade. Breakfast was decent enough too. Cons Couple of minor issues (blocked toilet, telephone not working, etc.) but they were very quick to address them so not a big deal.
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