Cristal Hotel Abu Dhabi
Location: Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi, Abu Dhabi, AE
Star Rating: 9 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of comfort and luxury at Cristal Hotel Abu Dhabi, situated in the heart of the city.
Relaxation Awaits Indulge in rejuvenating treatments at our full-service spa, featuring a variety of massages, body treatments, and facials that will leave you feeling refreshed and revitalized.
Stay Active and Entertained Enjoy our state-of-the-art fitness center, indoor swimming pool, and sauna, ensuring you have ample options for recreation and relaxation during your stay.
Culinary Delights Savor exquisite meals at our on-site restaurant, enjoy snacks at the cafe, or unwind at the bar/lounge with a refreshing drink, while our 24-hour room service is always at your convenience.
Book your escape at Cristal Hotel Abu Dhabi today for an unforgettable stay!
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Bicycle rentals nearby
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Full-service spa
- Meeting rooms
- Wedding services
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Free wired internet
- Assistive listening devices available
- Snack bar/deli
- Access to nearby indoor pool
- Free self parking
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Banquet hall
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Emerald Suite
1 King Bed
538-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- HDTV
- Free cribs/infant beds
- Separate bedroom
- Club level room
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
-
Amber Deluxe
1 King Bed OR 2 Twin Beds
409-sq-foot room with city views
Internet - Free wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- HDTV
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
-
Quartz Suite
1 King Bed
495-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- HDTV
- Free cribs/infant beds
- Separate bedroom
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
-
Quartz Studio
1 King Bed
495-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate dining area
- HDTV
- Free cribs/infant beds
- Separate bedroom
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
Guest Reviews
- Andrew (8/5): - Nice comfortable hotel. Staff very helpful. My room overlooked a Mosque so did have an early morning wake up call but to be expected. Bedrooms functional, bed comfortable, towels good and toilet paper adequate. Would stay there again for sure as very reasonable price wise
- Janet (10/5): Excellent stopover stay - Very comfortable room, I was upgraded to a suite. All staff were helpful & couteous. Good breakfast buffet.
- Leszek (10/5): Very nice - Very nice hotel- clean, cool design, with little pool and spa on top floor. Staff very friendly and always smiling. Walking distance from the beach. Breakfast was ok but not great. In total- great place and i would stay there again.
- Ana (4/5): - The surroundings are not good; find a different area if you want to stay in Abu Dhabi. The room was without towels
- Serkan (10/5): Nice hotel - The hotel were nice I didn’t check the neighborhood but it seemed fine.
- Shane (10/5): - Staff was extremely helpful and attentive. Multiple restaurants in the area (KBBQ inside hotel was fantastic!) with plenty of shopping available too.
- Ghulam (6/5): - It was a good property. However, room had loose and sticky fixtures. Staff was less attentive.
- Devon (10/5): - Not expecting a great room for the price I paid
- Shelley (10/5): - Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.
- Rena (10/5): - Very friendly staff. Great location.
- Ellen (8/5): - Lovely service
- Nigel (10/5): Usual standard! - As expected
- Shellyann (8/5): An Acceptable Place for a Short Visit - Pros: *The staff were very friendly and professional throughout my stay. *My request for a quieter room was honored. *The breakfast was nice with a good choice of different types/kinds of food. Cons: *The hotel room was very dated and furniture should be replaced. *My door had some sort of issue, so if it was not closed properly (the doorknob had to be pulled very tightly) it would be left open. This happened during my stay by one of the members of housekeeping.
- Carron (10/5): Little gem of a hotel - Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .
- John (8/5): - Staff was very friendly and helpful. Check in was fast. Had a huge room with living room and great WiFi.
- Safina (10/5): - Really nice hotel and the staff are welcoming and helpful. The room was very spacious and clean. Excellent location, shopping centre literally across the road, alot of eating places nearby within walking distance. Highly recommended.
- Radmila (8/5): - Staff was very nice and helpful. Cook chief - lady one - made always very delicious eggs of many kinds. Good location.
- Chrispin See (10/5): - Excellent hotel. Pauline of front desk was superb
- Adam (10/5): - Will definitely recommend to a friend!
- Musa (10/5): Excellent stay @ Cristal - Excellent location, great rooms, super clean/ friendly staff. Great amenities- wonderful stay and appreciated the staff
- Ishtiaque (10/5): A decent hotel to stay - Decent hotel. Most of the amenities are present. Room service guys are very humble and fast. Specially Arif and his coworker. Very clean hotel. Heard music heavy bade till early morning but didn’t bother me. Reception folks are amazing. Reasonable price too.
- Anthon (2/5): Unreasonable - When i checked in i was told i will be transferres to a smoking room when it became available...didnt happen until i had to ask again. The room where i was billeted had a broekn fridge..i asked for a bucket of ice i was going to be charged. I was offered a glass of ice free, but that was not enough for my needs at that time..if the fridge wasnt broken in the first place, i would not have asked for the bucket...
- Ho Pui (8/5): - The staff are very helpful with spacious room.
- Rohema (8/5): - Perfect central location in abu dhabi for everything.its literally 15mins by taxi from the beach, abu dhabi mall or the Emirates Palace. This hotel was opposite a shopping centre that had everything a traveller needs. The hotel was modern, clean and had incredible staff. As a family travelling with a baby, Cristal made sure we were not too high up in the hotel, upgraded us to a suite so the baby had space to play. Our room was spacious, clean invluded a cot for the baby and had the all the general free extras in hotels. Our additional requests were met immediately and so were requests for a late morning housekeeping. We opted to include the buffet breakfast with our stay and it was awesome. Best decision with a baby. Lots of variety, hot and cold and unlimited. Chef Jen was incredible. She made omelettes for guests and made them perfectly seasoned for my 2yr son. Staff members Joy and Elvis were always ready to get our table and baby seat ready when we arrived. Its these little details that made cristal so worth our stay in aby dhabi. I would go back again. 1st for its hospitality and 2nd for its location .
- Evaristo (10/5): - Nice place
- Anthon (10/5): Great for business and leisure - Great experience staying for three nights at this hotel on a business trip to Abu Dhabi. It's clean and the ammenities are just great. Will stay again
- Michael (10/5): - Staff couldn't do enough for you
- Noura (10/5): - Would go there again :)
- Negin (8/5): Not bad - The rooms don’t have coffee makers but the hotel is generally good for a few nights stay. The location was perfect for us but also nice to be able to walk around
- Makram (10/5): - Good locations
- May Chan (8/5): - The hotel is in an older area next to a local mall with nothing much to offer except a pretty sufficient supermarket. The hotel venue itself is older and needs a facelift. There are a few good restaurants and bars in the building. The swimming pool is too warm and very small. Staff is friendly and helpful, they upgraded our room to a suite, and stored our luggage for a few days while we travel to Oman. Will recommend this hotel in general.
- Hiva (10/5): - Great customer service !
- Niaz (10/5): - Very close to shopping mall, lots of super markets restaurants
- Imelda (10/5): Truly the Best place I stayed in Abudhabi - My stay in your hotel was amazing. Joanna and the rest of her team provided an outstanding customer service to me and my relatives whom i havent seen in over 15 years! I would like to give a Bravo Zulu to Cangga who works at the dining or Mezzinine. He was always friendly and ensured we were always being taken care. One of the policies i did not like was the food being taken away because of the closing hour. I think just close the dining facility entrance at 10, but dont take the fiod away. The chef can stop, but the clearing should may be extended to at least 30 mins to an hour more while everyone is still there eating. I also would like to give a shout out to the lady who opened the pool door and sauna for us to use. Thank you!
- Khalid (10/5): - Even though our stay was short but we felt that the staff made us feel welcome and comfortable. They were very helpful , pleasant and courteous. In the near future I will most definitely stay at the hotel.
- FARNOOSH (8/5): - Property was good.
- FARNOOSH (8/5): - Property is nice. Check in associates are not really friendly. Spa staff were super nice.
- ori (8/5): nice hotel - room is nice location is also good the only down side is the breakfast. Lest say i have seen much better
- Leslie (10/5): - Don’t hesitate to book this hotel. It’s fantastic, the employees are ALL friendly, efficient and professional. This hotel is conveniently located close to so many dining options in the city center that are all walkable. The rooms are updated, clean and spacious, there’s even a hotel bar that stays open until 5am! My son and went to Abu Dhabi for father/son trip and visited Ferrari World and Yas Island waterpark. We took taxis that were a quick 20 min ride and there was always a taxi parked outside the hotel ready for us to just hop in! Hats off to the staff and management at this property! When we visit Abu Dhabi again in the future, it’s a no brained, this is our spot!!
- Verified traveler (8/5): A Gem in Downtown Abu Dhabi - Great hotel that is fairly central to most attractions in Abu Dhabi. The Cristal is a boutique hotel that offers relatively spacious rooms with modern amenities. Wifi was generally good, but upload speeds were a bit disappointing - I understand that upload speeds and internet access in general can be challenging in the UAE. Apart from that, the hotel was very good and provided great value for the price paid. Would recommend to others.
- E. (10/5): Pleasant stay! - Very good location, just behind the Mall. Easy to get to from/to aiport by bus, also loads of buses to move around, as bus stops are 3 minutes away from the hotel. Reception amazing; Annalyn thank you for being very accommodating; truly a superstar employee! Very clean hotel, nice facilities. I would stay there again.
- Baljeet (10/5): - Location in the city was perfect. We could walk to shops and cafes. My room was really nice with the seating area separate to the bedroom. Beds especially the pillows we’re comfortable. Room service and housekeeping attending our call very quickly. Will be staying there again in the near future.
- Abdi (8/5): - The property was nice and clean, the room was spacious and had a good view around the city of Abu Dhabi. The service was slow we had to call several times for iron and iron board and extra towels.
- Stuart (10/5): - Staff were very welcoming at check-in/out. Polite and courteous. Arrived very late due to flight delay but the short stay was comfortable.
- ELMOUIZE (8/5): - Staff could make an effort to be more responsive to clients requests
- Nahum (10/5): Good hotel / poor tourist information - Very nice hotel, clean. got a suite very confortable. Breakfast was average with little choice of fruits, cheeses or hams. The concierge/people in the reception were nice but completely clueless about what to see, how to get there, opening times, etc.
- Marc (10/5): - recommended, price /quality is a great hotel
- Verified traveler (8/5): Tariff variations - I use the Cristal hotel often, in fact for the majority of my stays in Abu Dhabi, it is always clean, nice rooms and is conveniently located and is reasonably priced…. Most times! But as a regular guest I receive no favorable rates when the high demand periods are encountered. Ie ADIPEC where I find the rates extortionate. So there is no reciprocal reward for my patronage during the “lean” periods (Summer)
- KUSHRAJ (10/5): Excellent - Nice spacious room, clean and latest washroom matches the five star . Good car parking space available. Hotel located at good vicinity . Good for family . Very good response from the reception counter. Being a gold member i was given the facilities applicable .
- Mario (10/5): - Great hotel and location.
- alaster (10/5): our first choice - Cristal Hotel is always our first choice when we go to abu dhabi. its located near the souq and many restaurants. the pool is indoor which is good for winter. the staffs are courteous. special thanks to Joel for the upgrade.
- Ajibola (8/5): - All staff were welcoming and friendly.
- SOLAI (6/5): - The front desk staff was not polite
- MUSTAFA (4/5): Bad experience - Unfortunately, they have lowest parking without any sign so my car roof top have damage cost me 1500 AED.
- Therence Jara (10/5): Good place to stay - Clean, comfortable, convenient. I Love the toiletries.
- Arlene (10/5): One night stay in the heart of Abu Dhabi - Great stay. Excellent overall service. Check-in was seamless and quick. Concierge helped to carry my luggage to the vehicle. The room was in superb condition. The hotel is situated near all amenities.
- Mary rose (8/5): Nice palce to stay - All i can say is the hotel and the place is was so good to stay for the couple and family. Even for your friends. Because they have a big rooms for everyone😊👍
- Verified traveler (10/5): Nice hotel - My preferred selection
- Arlene (10/5): Couple's stay for two nights - We had an excellent hassle-free stay at the Cristal hotel. The staff was friendly all throughout the hotel. I loved the cleanliness of the rooms, WiFi connection and comfy beds. The hotel is located near the MZ Mall and other small restaurants. It was a pleasant stay.
- Verified traveler (10/5): - Decent stay for work trips and short stays! Would recommend
- alaster (10/5): - customer service is always great. the amenities are clean and the bed is very comfy and clean❤️
- H (10/5): - This is my go to hotel when in Abu Dhabi, great service all around. Only gripe was the receptionists with masks on, who seemed slightly awkward.
- Verified traveler (10/5): - It was perfect great staff, very clean, perfect location, and they upgraded me to a full suite for no charge it was an amazing experience.
- Verified traveler (10/5): weekend getaway - This place was a nice getaway closely located to shops and eateries which was very convenient. The room was clean and spacious with the only negative being the fridge didn't work. The amenities offered at the hotel were top notch and I will be back for another visit.
- Samson (8/5): Amber Gold Experience - Good experience and spacious rooms
- Verified traveler (10/5): - The pool, spa and sauna were available till 11PM. Did not like the fact that the spa and sauna were separate for men and women. Could not use the facilities as a group.
- Verified traveler (10/5): Good value accomadation - Good value accommodation in Abu Dhabi, staff excellent as was the location.
- Kenneth (10/5): Fresh ! - Super clean and updated . Great food , massage in-house as well as a new Starbucks . Taxis are cheap and get you anywhere close by , malls marina .
- Verified traveler (10/5): - The property was central to the city area and within easy reach to all amenities. The room was comfortable and clean and the staff were extremely helpful.
- Verified traveler (10/5): - Very nice and smooth service ,very good cooperative staffs
- Verified traveler (8/5): - Great staff especially when we needed to stay sn extra day.
- Lea (10/5): A really nice & clean hotel. - Got to hotel early in the morning from the airport. Was charged for half a day since we wanted to check in early & we still had to wait for at least 4-6 hours. Overall the hotel stay was great!
- Marie (10/5): Pre-cruise stay - Nice location and close to the Port. Had an overnight stay before boarding a ship. Easy taxi ride from airport to the city. Large indoor Mall across the street. Didn't have time to visit. I booked hotel and breakfast on line. Very happy with the hotel and the staff.
- Verified traveler (10/5): - Rooms big and spotless, Viewz bar on 17th floor was excellent, location great , 15min walk to the beach and 5min walk to the excellent World Trade Centre mall , thumbs up all round for Cristal hotel .
- Verified traveler (6/5): - It was no more than OK. Buffet in the restaurant was very average.
- Verified traveler (10/5): - Good restaurant. Good staff. Safe neighborhood. Walking distance to World Trade Center.
- Javier (6/5): - Near the beach and near the mall. Could be an option if you do not find first line.
- Verified traveler (10/5): - Front desk staff, Joanna and Rilang were excellent. All the staff was excellent. Very clean room and facilities. Thank you.
- essameldeen (8/5): Good price with good quality - Location and cleanliness were excellent.
- Phil (8/5): Excellent - Excellent hotel in Abu Dhabi, in fact it has become my hotel of choice when ever I travel there.
- Verified traveler (10/5): - Loved the hotel. Service was excellent, food was good, location was perfect. Highly recommend it.
- Verified traveler (10/5): - Good downtown location, free valet, free upgrade room
- Verified traveler (8/5): Good location. 99% clean. - Only gripe: the room service menu lists many items that are, when you call to order, "not available." Last night is was beer. I wanted a Foster's, but it was not available. Then (second choice) was a Stella Artois, but also not available. The room service staff is full of very polite apologies, but this is a matter of managerial competence. DO NOT ADVERTISE WHAT YOU CANNOT DELIVER!!!!
- Mahenderpal (6/5): Mr - No Hand Towels not a good towel. Not a good quality toilet paper & very small quantity. Room old not very nice. Breakfast also not a nice. Thanks to all staff is very friendly and helpful
- Muhammad Ali (10/5): Great Experience - Just Excellent!!!!
- Kabelo (10/5): Home away from home - I just love being at Cristal. Very neat and comfortable hotel. I always stay here when i need an affordable stay in Abu Dhabi.
- Nancy (10/5): A+ staff - Very accommodating staff! Spacious room. Would definitely stay here again.
- Verified traveler (10/5): - Very good, staffs are friendly and very helpful....
- Phil (10/5): Excellent Hotel - Very very good service and very nice staff!
- Yufeng (10/5): - The most comfortable room I have never ever experienced
- Iboro (10/5): Nice experience at Cristal hotel Abu Dhabi - My stay here was amazing and the staff were very friendly and helpful. It location in the city centre and the proximity to Madinat Zayed Shopping Centre made shopping easier. It was a nice experience staying at Cristal hotel.
- Phil (10/5): - Great hotel great staff good area for shopping
- terry (10/5): very nice hotel shops and restaurants close by - Very friendly and helpful staff we arrived to early for book in we were allowed to have breakfast and room was ready within half hour of breakfast would recommend this hotel to anybody
- S (10/5): Love this hotel and their Staff - As always, greeted by my name and with a smile. This is my go to hotel in Abu Dhabi.
- Clarence (8/5): great value - room was wonderful, actually it was a suite (an upgrade we suspect), staff very friendly and did everything very efficiently and without any fuss
- Yan (10/5): Good value for money - Nice hotel, good value for money. Good location, despite not being so close from the main spots to see (big mosquee, etihad towers, ...)
- Verified traveler (8/5): My stay - I liked the hotel good staff and location lots off shopping centers and everything is around it
- Olawale (10/5): Will definitely stay here again! - Clean and comfortable hotel with excellent room service and friendly staff. The Spa treatment was excellent. The proximity of the hotel at the heart of downtown was great and cost efficient in reaching many points of interest.
- Verified traveler (8/5): - friendly staff, nice facilities, comfortable room. excellent experience
- Star (10/5): My Favorite - This is my go to hotel. The staff make it number one. The rooms are comfortable and it's conveniently located.
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