Hotel Benn

Location: Ritterstr. 1a+15, Berlin, de

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Pets allowed
• Safety deposit box
• Fax/photocopying
• Packed lunches
• Non-smoking throughout
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Key card access
• Free wired internet
• Internet access
• Garage
• Vegetarian menu options available

Rooms Available

• Single Room

  The room features flat-screen satellite TV and has an private bathroom with a hairdryer and complimentary toiletries.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap

• Double Room

  The room features flat-screen satellite TV and has an private bathroom with a hairdryer and complimentary toiletries.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Shower cap

Guest Reviews

• Patricia (10/5): - We had a fabulous room that was super clean. The breakfast was delicious with eggs to order and fresh fruit . Staff was excellent and we had great storage for our bikes! Nothing.
• Dariusz (8/5): -
• Michael (9/5): -
• Marion (8/5): - Mein Hund und ich wurden überaus herzlich empfangen und umsorgt während unseres Aufenthalts. Man fühlt sich wie zu Besuch bei Freunden.
• Maike (7/5): -
• Dmitrii (1/5): Уровень сервиса за 10 лет упал - Поехали в отпуск втроем с 7-ми летним ребенком. Бронировали на 4 ночи 2 комнаты, так как 3-местных номеров у них нет, а мы хотели остановиться именно тут, так как уже были у них 10 лет назад и нам очень понравилось. Заранее указали что приедем поздно вечером. Но по приезду обнаружили, что отопление в номерах выключено. На улице было около 5-7 градусов, так что и в номерах тоже было очень холодно. На наш вопрос, почему так, просто ответили, что они всегда выключают отопление после уборки за предыдущими гостями и так и должно быть. Батареи мы включили, но за 2 часа комнаты не нагрелись совсем, поставить дополнительные обогреватели отель отказался. Так же обнаружилось, что один из номеров настолько маленький, что душевая размещена прямо в комнате вплотную к кровати, чайника нет, даже стаканов не поставили. На фотографиях отель этого не показал, душевой кабины не видно, поэтому было очень не приятно после долгой дороги увидеть холодный номер, ещё и с душевой кабиной посреди. И это ещё при том, что цена за номер была сильно выше средней по городу. На наше возмущение, почему это заранее никак не указано было ни в описании, ни на фотографиях, администратор заявила, что она не обязана выкладывать на фотографиях весь номер целиком. Такой вариант нас не устроил и мы предложили отказаться от этого номера и остаться только в одном, но отель отказал. После долгих разговоров по телефону с администратором, которого в отеле не оказалось, отель согласился сократить бронирование до одной ночи, так что мы оплатили обе комнаты до следующего утра и утром выехали. Было видно, что отель не заинтересован в решении проблем. Даже процесс изменения бронирования занял больше часа, так как сначала администратор отправляла нас звонить в поддержку Booking, якобы даты должны изменить они. И только после нескольких моих попыток объяснить, что в Booking я уже создал нужные обращения и им нужно их только подтвердить в своем кабинете, администратор наконец это сделала.
• Jürgen (7/5): -
• Julia (5/5): -
• Olof (8/5): -
• Thomas (10/5): -
• SAWAKO (7/5): -
• Regimantas (9/5): -
• Britta (8/5): Alles super!!! - Großartiges Frühstück, sehr freundliches Personal, sehr kompetent, hilfsbereit bei Fragen. Insgesamt waren wir sehr sehr zufrieden. An der Ausstattung gibt es ein bisschen zu verbessern. Ich mag keinen Teppich in Hotelzimmern.
• Mathias (8/5): -
• Hugo (8/5): -
• Jacek (8/5): -
• Ulrike (10/5): Wohlfühlzeit - Liebevolles familiär geführtes Hotel. Die Zimmer sind einfach, aber völlig ausreichend und es fehlte an nichts. Beim Frühstück ist für jeden etwas dabei, Eier und Kaffee/Tee wurden auf Wunsch frisch zubereitet. DasHotel liegt ruhig und man ist in kurzer Zeit bei der S-und UBahn.
• Alice (8/5): Perfect for night after concert - Walking distance to the Spandau Citadel. Perfect for a night after a concert. Nice and clean. Lady at reception was super friendly and helpful. The room was quite hot and there was no AC or fan. But it was better after leaving the windows open for a bit.
• Nicolas (10/5): -
• Bruns (9/5): -
• Christof (8/5): - Service, Frühstück
• Guzzimann (9/5): - Frühstück war Top kostet 12€ ist es aber wert. Sehr nette Gastgeberin sehr aufmerksam.
• Pablo (10/5): Amazing stay in Benn Hotel Spandau! - Everything was perfect! Staff, breakfast really good and with many options All good!
• Pablo (10/5): Wonderful stay in Benn Hotel - All was really good! 0 complaints!
• Ritva (8/5): - Hotellin ainoa epämukava puoli oli hissittömyyden joka erityisesti korostui matkalaukun kantamisessa.
• Christoph (9/5): -
• Axel (9/5): -
• Barbara (8/5): Fijn hotel met vriendelijk personeel - Fijn verwelkomd door heel vriendelijk personeel. Kreeg nog wat tips over bezienswaardigheden en het openbaar vervoer.
• Martin (9/5): -
• Tino (9/5): -
• Steffen (8/5): -
• Ellen (9/5): Excellent place to stay when visiting Spandau, especially for a concert - The staff were incredibly friendly, personable and helpful. The breakfast was also very good, with the buffet restocked throughout and eggs made to order.
• Shai (3/5): Poor - Location to concerts Poor and outdated rooms, twice the price of their worth at the least
• Nicolas (10/5): Exceptional -
• Pier (9/5): Meeting in Berlin - Center position in Spandau. 10 minutes to the station. Staff super kind Room a little bit small. No gym available
• Andrew (7/5): fair value for money - Breakfast was brilliant and located on a quiet street room seemed a bit dated, but still clean and provided everything I needed.
• Nils (10/5): - Utmärkt vistelse, med angenäm personlig kontakt med innehavare.
• Nicolas (10/5): Exceptional -
• Scott (8/5): - Quaint hotel in a charming neighborhood. Rooms are clean and comfortable. Old hotel that’s got that Bavarian feel. I recommend it.
• Rob (9/5): Superb -
• David (10/5): - I recommend this hotel. It's in a great location, and the woman who works at the front desk is so nice and helpful. The only drawback of this hotel is that there is no elevator, and some of the rooms are on the second and third floors. There is nothing they can do about it. It's an old building. If you don't mind walking up stairs, this hotel is perfect. If you have a problem with stairs, you should look elsewhere.
• Kimia (8/5): It was really great - It was clean and near to everything That they didn’t provide simple slippers!
• Monica (8/5): It was a good stay. I enjoyed it and staff was so nice. I will definitely go back again once I will have other concerts - It was near the U bahn and bus station A little bit hot at night and fridge is not that cold
• Shelley (7/5): A great location! - Location was fabulous! A quaint old hotel in the centre of Old Spandau. There was only one downside during our stay. We received many mosquito bites while sleeping. The weather was hot (32 degrees) so we needed to leave the smaller windows open at night. Screens on the windows would help. When booking through Booking.com, the site made it look like breakfast was included. When we arrived, we found out that it was not included in our rate. Disappointing, but with so many bakeries in the area, it was not an issue.
• Laure (7/5): Good - Really helpful and friendly hotel staff. I have rarely met hotel staff this warm and helpful. Ideal location if you want to visit a concert in Spandau. Everything was up to expectations
• Matthew (10/5): Exceptional -
• Stephan (6/5): Trop cher pour un standing des années 80 - Personnel très à l’écoute, propreté impeccable, petit déjeuner très correct. Chambre et salle de bain d’une autre époque, le prix payé n’est pas du tout justifié. Système de clefs d’accès aux bâtiments récalcitrants.
• Helene (9/5): Excellent Hotel, well worth the price - Really nice place, clean, good beds, big room, excellent and really effective ventilation in the bathroom. Staff was so sweet and attentive, breakfast was amazing! Can't really think of anything
• Dominik (10/5): - Sehr freundlicher Empfang, viele Tipps erhalten
• Gaurav (9/5): Superb - Friendly staff
• Nicolas (9/5): Superb -
• Colin (10/5): Great hotel. - Very friendly and helpful staff. Nothing.
• Verified traveler (8/5): - I singelrummen så är duschkabinen i samma rum som sängen (ej i badrummet). Lite speciellt att ha duschen vid sängens fotända.
• Veronica (10/5): Exceptional -
• Enid (10/5): Exceptional - Loved the location and very friendly staff!! -
• Michael (8/5): Very good -
• Megan (9/5): Superb -
• James (10/5): Great hotel - All if it was absolutely lovely great hosts and very picturesque part of spandu Coming home
• Lutz (8/5): - Sehr nette & freundliche Begrüßung, gutes Frühstück.
• Michael (10/5): - Sehr nette freundliche Gastgeber. Tolle nähe zu der S und U Bahn Station. Ruhige Seitengasse gutes Frühstück. Parken für 10 Euro im 5 Minuten zu Fuß entferntem Parkhaus. Werde mit Sicherheit wieder dort übernachten.
• Edward (10/5): Convenient and Comfortable Stay in Spandau. - Exceptional location. Breakfast was very good. Bed was comfortable. Shower was tiny. No English speaking channels on the television.
• Alison (10/5): Staff very welcoming and property very private - Location, facilities and great breakfast choice Nothing
• Nicolas (10/5): Exceptional -
• Nicolas (10/5): Exceptional -
• Anastasiia (9/5): Superb - perfect location right in the old center of Spandau. the stuff is caring and cheerful! bathroom has very cold floor in winter
• Nico (9/5): Superb -
• Jan (9/5): perfekt - close to the railway station, clean and very nice breakfast a lot of stairs :-)
• Gil (4/5): Disappointing - The breakfast was really good, with a good selection, and very nice staff that always helped. They even offered gluten free bread that we asked for. The location is pretty close to the Spandau train station, and located in the beautiful old Spandau. but if the target is Berlin city center, then its a bit far. The main problem was the room, it was old, the bed was uncomfortable, and there was a lot of noise from the street. I don't think such a room deserves a 3 star rating.
• Friedhelm (9/5): Superb -
• Michael (10/5): I would certainly stay at Hotel Benn again, and highly recommend it. - The owner and the staff were most welcoming and helpful. The room was clean and equipped with a safe and minibar, and was spacious and comfortable. The breakfast was very good, and the hotel is located right in the centre of the Altstadt, with access to restaurants etc. The U Bahn station is less than 5 minutes walk, and Spandau Hbf only 10 minutes walk.
• Margaret (10/5): - I liked everything, the beautiful 18th century building, the room, the breakfast, but especially the professional and friendly staff, who were eager to help from the beginning to the end of my stay.
• Kimberley (9/5): great - location , owners comfortable will stay againn
• Jay (10/5): Excellent! - Friendly hosts and staff, fantastic breakfast, great location.
• Malgorzatac (10/5): Cosy, nice hotel in quiet surrounding of an older part of Berlin. Friendly atmosphere. - Cosy, nice hotel in quiet surrounding of an older part of Berlin. Friendly atmosphere. Very good place for rest after the busy day:)
• Cruz (4/5): Hum, I would say it could be better. - Quiet and simple place. The lady is gentle and tried to solve the situation in a friendly manner :-) I did appreciate that. Dear Gentlemen, The reservation made in advance was with breakfast. Unfortunately, it was not the case. As soon as I arrive there I was informed it was without breakfast. Thus, I have paid with my debit card, but approx. 1 hour later the receptionist asked me to pay it again, because their machine was not indicating that I had paid the daily rate. I showed them the debit in my account, it was processed accordingly. The lady asked me even to take a pic of my personal bank card (which is definitely very personal and confidential). I accepted it because I felt very uncomfortable with the whole situation. Surely it is not a place I will stay again. Important note: anything against the Lady and the Sir, personally. It is related to their behavior as receptionists. For sure, there are windows for improvements. Cordially yours, Claudia Cruz
• Mario (10/5): - Sehr freundliche, zuvorkommende Gastgeber, reichhaltiges Frühstück, super Verkehrsanbindung, charmanter Stadtteil. Komme ich gerne wieder!
• Alx (6/5): Hotel is OK, but too expensive for what you get. - Location in Spandau is great. If you want to go to Berlin you can take the train 10min walk to the station and a ca 30min ride. WiFi worked well. Breakfast was pretty good. The room was very simple, clean. Nice and friendly man (I think he was the proprietor) taking care of the service. The first impression was not of being welcome but "dispatched" to the room. Desappointed because they have 2 buildings and without worning on the site, I was in the green one (not the old, red with timber-framed façade one). 3rd floor, no lift. Too expensive room for what you get. Not a bad thing, but it should be correctly stated: it says that they have a private parking facilities available (for a surcharge and by prior arrangement) but it's actually a public one about 300mts aways for a very reasonable price.
• Ian (10/5): Exceptional -
• Abdulrahman (10/5): Exceptional - The staff are very nice and welcoming. Rooms are spacious and the location is great.. Nothing
• Kristina (10/5): Exceptional -
• Zoltan (9/5): Superb - nice ans very clean, breakfast was good and the stuff was polite. The pillow was a bit hard for me to sleep well.
• Stephen (10/5): the ladies who worked there were so helpful and friendly - the hotel was in a great location very close to all the bars and shops and 10 minutes to the train station nothing
• Verified traveler (10/5): - Ich hatte das Hotel für 1 Nacht anlässlich eines Konzertes im Olympiastadion gewählt. Das Hotel liegt direkt an der Fußgängerzone, ich hatte ein kleines Zimmer, Dusche mit im Zimmer- aber wer die Berliner Altbauten kennt, weiß, dass das nichts Ungewöhnliches ist. Alles sehr sauber. Frühstück reichhaltig, liebevoll angerichtet, diverse Teesorten von Ronnefeldt, frisches Obst, Ei nach Wunsch und gratis Tipps vom gut informierten und engagierten Inhaber für Ausflüge in die Umgebung. Alles in allem: alles richtig gemacht mit der Buchung! Ich komme gerne wieder!
• Carol (8/5): - Nice friendly hotel with lovely breakfast
• Stephan (8/5): - Freundlichkeit der Betreiber war sehr gut
• Verified traveler (2/5): A dreadful experience. - Arriving at Hotel Benn after 22.00 due to a flight delay of 90 minutes leaving Manchester, and not being able to get a signal on our phone, the driver who took us to the hotel tried calling only to get a recorded message that reception was now closed. We rang the bell several times and knocked on both doors but no one answered. Cold, dark, in a strange country and beginning to rain we were left on the doorstep with nowhere to go. Both in our 70s and my husband being disabled, no consideration was made as to where we might spend the night. The following morning the hotelier was less than polite or apologetic quoting his rights as to the time we should have been there.He was able to tell us that we arrived at 23.00 (in fact we don’t think it was that late!) so he must have known we were there. Surely someone must have been on the premises in case of an emergency. Not once in our three night stay for which we had paid for four nights did he ask where we had spent the Monday night nor did he offer any compensation. Thus we had three nights for the price of four - a good selling feature! I appreciate his rules but felt angry at the treatment we received. Had I been a pregnant virgin on a wee donkey I am sure he would have still left us in the gutter. His attitude spoilt our stay in Berlin as we couldn’t get out of our minds his unfriendliness. I wish him a Merry Christmas!
• Verified traveler (8/5): Alles gut - Super Frühstück, freundliches Personal, zentrale Lage, Hotel hat keine Parkplätze, Parkhaus in der Nähe
• Verified traveler (10/5): fantastisk morgenbord - fantastisk morgen bord
• Verified traveler (8/5): Zentral in Spandau - Ich war 5 Nächte im Hotel und habe vor allem die zentrale aber sehr ruhige Lage genossen. Komme wieder.
• Verified traveler (8/5): - Die zentrale Lage für unterschiedliche Aktivitäten ist sehr gut. Ob shoppen oder Kultur oder Sightseeing auf dem Wasser oder zu Fuß und die kleinen Gaststätten alles war gut zu erreichen.
• Verified traveler (10/5): お勧めのこじんまりしたホテル - 最寄り駅は中央駅からSバーンの終点で降り、地下鉄で1駅で分かりやすい。最寄りのSバーン駅にはショピングモールがあり、国際列車の停車駅で便利。　ホテルは階段のみで狭い。これ以外は、朝食を含めて満足。
• Ingrid (10/5): - Centrally located in the 'walk street" area of Spandau, near stores, shops, restaurants and access to the trains.
• Jez (10/5): - Das Zimmer war klein aber zweckmäßig eingerichtet und sehr sauber. Das Frühstück ist sehr frisch und lecker. Ich würde das Hotel uneingeschränkt für ein Kurzurlaub weiterempfehlen
• Verified traveler (10/5): - Prima hotel, personeel heeft aandacht voor allerlei kleinigheden die het net allemaal een beetje aangenamer maken. Prima ontbijt
• Verified traveler (10/5): In the heart of Spandau - Very nice& clean, hotel located in Spandau, with everything within walking distance. Great breakfast buffet. Wonderful staff.
• Verified traveler (8/5): - Schönes, sauberes Zimmer, gutes, vielfältiges Frühstück, sehr nettes Personal. Ruhige Lage bei gleichzeitig guter Verkehrsanbindung
• charliecac (10/5): Awesome stay - Great location, great breakfast and very kind staff. We really enjoyed our stay. Spandau is a really nice town, close to U and S transportation and also to Tram. Lots of places to eat and Shop. Will definitely come back!
• Gregory (10/5): - Clase to train. Very good for business and regular travelers
• Gregory (10/5): - Very good family business. Excellent meeting and breakfast
• Ki (10/5): - The staff are very nice and helpful! Breakfast is very nice with lots of selection, cheese, ham, bread, cereals, fruit and yogurt etc. It would be better if a kettle with tea and coffee are provided.

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