11 Cadogan Gardens and The Apartments

Location: 11 Cadogan Gardens, Sloane Square, London, gb

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Pub crawls
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Wine release events
• Reception hall
• Japanese garden
• Vegetarian menu options available

Rooms Available

• Deluxe King Suite

  This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchenette, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a coffee machine, a seating area as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Two-Bedroom Apartment

  This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a minibar, a coffee machine as well as a quiet street view. The unit offers 3 beds.

  Max Occupancy: 6 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Smoke alarm

• Two-Bedroom Apartment with Balcony

  This apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which is fitted with a refrigerator, a dishwasher, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a minibar, a coffee machine as well as a quiet street view. The unit has 3 beds.

  Max Occupancy: 6 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Smoke alarm

• Superior Queen Room at 11 Cadogan Gardens

  A queen-size bed, air-conditioning and free WiFi are featured in this room. A flat-screen TV is also provided. Extra beds are not available in this room. With views over Cadogan Gardens, Pavilion Road or internal courtyard, subject to availability.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Coffee machine
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Signature Suite at 11 Cadogan Gardens

  Large luxury air-conditioned suite featuring a king-size bed, a Nespresso coffee machine, an elegant marble bathroom and a seating area. An extra bed charge is applicable for this room type.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Coffee machine
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Junior Suite at 11 Cadogan Gardens

  This air-conditioned suite features a king-size bed, flat-screen satellite TV and free Wi-Fi. The room can also be a twin on request, subject to availability. Please use the Special Requests box when booking to request a twin room. An extra bed charge is applicable for this room type.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Coffee machine
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Deluxe King Room at 11 Cadogan Gardens

  This spacious room features a king-size bed, air-conditioning and free WiFi. A flat-screen TV is also provided. Extra beds are not available in this room.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Coffee machine
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Cadogan Suite at 11 Cadogan Gardens

  The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, a coffee machine, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Coffee machine
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Sloane Suite at 11 Cadogan Gardens

  This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Petite Double room at 11 Cadogan Gardens

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Coffee machine
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• The Loft Apartment at 20 Cadogan Gardens

  One full housekeeping service is provided per seven days. Additional housekeeping is charged at £75 per visit.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• One-Bedroom Apartment Deluxe at 20 Cadogan Gardens

  One full housekeeping service is provided per seven days. Additional housekeeping is charged at £75 per visit.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Two-Bedroom Apartment at 20 Cadogan Gardens

  One full housekeeping service is provided per seven days. Additional housekeeping is charged at £75 per visit.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Three-Bedroom Apartment at 20 Cadogan Gardens

  One full housekeeping service is provided per seven days. Additional housekeeping is charged at £75 per visit.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Two-Bedroom Apartment Lower Ground Floor at 20 Cadogan Gardens

  One full housekeeping service is provided per seven days. Additional housekeeping is charged at £75 per visit.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• STELLA (9/5): Increased pricing for flower show is too much so I won’t be back for that week. - Very quirky and full of character. Staff are very good and helpful, engaged. Having access to a garden from the hotel is appreciated and very unusual. Bar and restaurant good quality. Lift very quirky and difficult and small. A walk around the property when arriving would be useful. Bathrooms very small and water temp in shower variable. But it’s an old and quirky property and these things come with it.
• Emily (10/5): -
• Philippa (7/5): Good but not great, which we were expecting, given the cost - Location and staff Room was dated
• Alex (9/5): -
• Bo (9/5): Jag tycker om att bo på 11 Cadogan - Bra rum,liten balkong Espresso maskin Mycket bra frukost Lite kallt
• Claude (10/5): -
• SueTM28 (10/5): Loved 11 Cadogan Gardens - Great location and charming hotel in Chelsea in a safe neighborhood. We were welcomed by Alexandra at registration with her kind hospitality. James as concierge was helpful with a question about Chartwell House. I would definitely return for another stay when in London.
• Luiz Philippe (8/5): -
• E8905ZAstefanoc (10/5): very good stay in Chelsea - Very good stay. Nice boutique hotel
• Kristina (5/5): -
• KaranS1919 (10/5): Great hotel in Chelsea! - A lovely property with exceptional staff, particularly Simos! Thank you for the room upgrade and we felt very welcome from the moment we walked in!
• Anderson (9/5): - The staff at the hotel reception were exceptionally friendly and helpful. Lovely, lovely people. We arrived early and they were so happy to store our bags and offer us a shower etc.
• Maria (1/5): Não volto. Overpriced. - Localização Velho, escuro, mal conservado… Caro para o q é Foto da reserva do quarto não condiz com o quarto real..
• Russell (10/5): Lovely venue and location - Everything was great. Super friendly and helpful staff. Lovely room. Very clean. Great bed. Poached eggs at breakfast were disappointing and undercooked. That’s the only thing!
• Joseph (10/5): -
• Paul (10/5): It was terrific but our welcome was lacking. We were checked in and taken up a bit bruskly to our room with no orientat - It’s homey and authentic. Our AC didn’t work properly at first but the staff fixed it.
• Connie (9/5): Super beliggenhed og fantastisk service på hotellet - Beliggenheden var fantastisk og personalet var super søde og hjælpsomme. Dejligt lyst værelse. Der var ret mørkt på trappen og badeværelset manglede opbevaring og var meget lille.
• xiaoyang (9/5): -
• E (10/5): -
• lurkinc2 (10/5): My Favorite Hotel in London - I will only stay at this hotel in London. It’s quiet, personal, elegant luxury, with extraordinary service. The location allows walking everywhere from Harrod’s to Sloan Square to the V & A. Their restaurant, Hans, is superb. I had sticky toffee pudding delivered to my room every night. It’s the best in London. In addition, the lovely Pavilion Way, with cute restaurants and shops is directly behind the hotel. I’ve stayed at The Ritz…and I’ll never leave 11 Cadogan Gardens. It’s intimate five-star heaven
• chrisdP1519QV (10/5): 90th Birthday Celebration - We hired the Curio Room for a family 90th birthday celebration and had an amazing time. Mum was blown away by the experience! On the night the room looked wonderful, just topped off by the flowers and balloons that we were able to add beforehand, the food was excellent and service throughout the evening was absolutely exemplary. Our very special thanks go to Maria for being so attentive and for looking after us professionally and unobtrusively from beginning to end - she was fantastic! Similarly, Julia's planning and organisation from when we made contact in December and in the run-up to the evening was also faultless, and very much appreciated. We genuinely could not have hoped for a better experience all round!
• Eduardo (10/5): -
• Antun (4/5): Nice location, good for people who like dusty"historical" hotels. - Location. The room that was assigned to us did not even have the possibility to open the window, namely he could be detained and he was looking at a large tin pipe, probably because of the humming ventilation. The room did not match the picture or the name of the room that was paid for. At insistence that night we were given a temporary second room. We decided to leave the hotel, but another room was found in the morning. Fortunately, it had a window, although the door to the toilet could not be closed, there was no bar in the room, and the cleaning of the room was regularly delayed and in two cases it was only after our intervention, even though we were out of the room for hours .There was a room cleaning team and a cleaning control team that did not notice that the room was not vacuumed and that the paper that accidentally fell behind the cabinet was there all four days. Although it was optional to leave a tip to the employees, one got the impression that this was the main role of the reception. The question is whether the employees are really poorly paid and whether they should get the money they have earned by forcing a tip.
• Peter (9/5): Nice location, especially in summer - Location is good, add a little character and it’s really quite alright. I don’t understand the additional charges per room night when the rate was agreed with Booking.com
• stefano (10/5): -
• 168imrand (10/5): The place is located in one of the best neighborhoods!!! - Amazing front desk staff very kind & helpful, the Bar experience was very good too!!!
• John (10/5): Cant wait to return in September. - Everything. The staff are wonderful , the location is superb and the bedrooms and hotel are decorated to a very high standard. Our little doggie is also made a fuss of and welcomed . Breakfast is delicious and parking 5 mins walk away. Highly recommend. Nothing.
• maramreddysatish (10/5): Afternoon Tea - Good afternoon tea experience. My 6 year old says her kids sandwich was yummy. Was hosted by Saiful.
• Kate462 (10/5): Lovely afternoon tea - We were extremely well looked after by our waiter Saiful during a delicious afternoon tea, a very nice experience. Recommended.
• R6426UPcherylr (8/5): Lovely relaxed afternoon tea - We visited to have afternoon tea for my daughter’s birthday. It was so lovely and relaxed. The lounge it small, but not busy. The gluten free option was as nice as the regular. Saifal, looked after us very well and made the birthday experience very special. Thank you
• ruil27 (10/5): Good service - Saiful gives good service! We had happy times!
• Amira (5/5): -
• megantF731PE (10/5): what an afternoon! - What an attentive and kind server Saiful is. Took excellent care of myself, my dad and my nan for her birthday treat. She loved it. Food was sensational and atmosphere was lovely.
• A6738YYjamesm (10/5): Incredibly comfortable - We had a fabulous evening and breakfast at No11. Super room. Very comfortable bed and amazing pillows So comfortable all round Made to feel very welcome Sarah who helped with my fouled up booking was an absolute star. Thank you Sarah!
• avamN8471ZW (10/5): Hightea in London - It was very quiet and peaceful. The service was great and the food was appetizing. Our server Saiful made sure everything was okay and was very kind.
• Merle (9/5): -
• emmamK8651BS (8/5): Vegan Afternoon tea with Saiful - I had the vegan afternoon tea, served by Saiful. Lovely server! Very charming and friendly. The vegan food was such a treat as well, so appreciate that I could take part in the tea.
• ArgentProv (9/5): - room service was great. location was central. staff was very friendly and helpful. all was great.
• Dmitry (10/5): - Завтрак вкусный. Месторасположение хорошее. Красивый зал. Прекрасный персонал. Номер подуставший.
• Stoutard (10/5): Lovely place and fantastic location - Such a lovely place and the staff Alexandra and team were especially lovely. Nothing was too much for our surprise weekend. Would really recommend it!
• laurafP3368WY (10/5): Afternoon tea done beautifully — thank you Saiful! - From the moment we arrived, the welcome was genuinely warm, the kind that instantly puts you at ease and sets the tone for a lovely afternoon. Every member of staff we encountered was attentive and took the time to explain the afternoon tea beautifully, from the selection of teas to the various tiers of food, without it ever feeling rushed or over-rehearsed. But a very special mention has to go to Saiful. When I asked whether a candle could be arranged for my sister’s birthday, he was absolutely obliging, nothing was too much trouble and he made sure it was taken care of so thoughtfully. It’s that willingness to go the extra mile that really makes the difference and turned a lovely afternoon into a genuinely memorable one. The service throughout was impeccable attentive, gracious, and warm from start to finish. The perfect way to spend an afternoon. We will absolutely be back.
• chloet36 (10/5): Afternoon Tea - I booked the Drawing Room for an afternoon tea for a birthday and was served by the lovely Saiful. From our arrival we were warmly greeted and made to feel welcome. Everything was smooth and enjoyable. The perfect setting for a quiet birthday celebration.
• Dreamer60316637951 (10/5): I would come again - Location, atmosphere and rooms, all great for the value!
• Moussa de Freige (8/5): - Location- staff Bed is small
• R (9/5): A classic stay in Chelsea in a very pleasant hotel. - A classic stay in Chelsea
• 344gintareb (10/5): Afternoon tea review - Great atmosphere and food. Our server Saiful did a great job at creating wonderful experience for us
• vendelap2026 (10/5): Happy staff, happy guests!! - Saiful gave me a big smile that made me happy again from being tired of traveling.
• BlackMass1349 (10/5): A wonderful place - 2nd stay at the hotel, the staff is incredibly nice, the room is extremly cosy and quiet, the building in itself is marvelous, the location is perfect, the breakfast is wonderful, overall one of the best place i've stayed.
• Elizabeth & Colette (10/5): Priceless stay in Chelsea. - Beautiful building and street with stunning interior. Friendly attentive staff. Clean and comfortable rooms Excellent restaurant. We loved everything.
• chrisbB3290GP (10/5): Family day out - Lovely ambience, great food and amazing service by Saiful.
• sophiabC8096IX (10/5): 10/10 afternoon tea - Saiful was so incredibly helpful and kind. He went above and beyond to make sure we were happy and had everything we needed. He was so friendly and always had a smile. Very polite- could not fault anything, thank you!
• mariannebB6883VP (10/5): Wonderful afternoon - Brilliant service and food. Saiful was very attentive and polite. I would 100% recommend.
• Flavia (5/5): Only worth it for the location. Carpets need changing asap! - The carpets are old and gave us all allergies. Plus, bed was wobbly and needs changing.
• angelicacF2623UQ (10/5): Friendly service - Good amount of quiet, friendly service from Saiful. Homey, traditional and well decorated rooms
• egillsn_re2026 (10/5): Highly Reccomend - Wonderful experience. Excellent service brought to us by the warm and friendly waiter Saiful. Food was impeccable
• KONSTANTINOS (10/5): -
• Sightsee45321511538 (10/5): Highly recommend! - Saiful was amazing! Thank you for the great service! We had a lovely afternoon tea :)
• Philip (9/5): We always love staying with you - its our little home from home -
• I2082LFabbiem (10/5): Perfect Stay! - We had a lovely stay at 11 Cadogan Gardens, all the staff were so friendly and helpful, we had the best nights sleep the bed was so comfy, room was lovely and the shower was amazing! Perfect location just 5 minutes walk to Sloane Square.
• J.Buckley (5/5): - The staff were not particularly helpful and made many mistakes in relatuon to accommodation and final bill etc
• chalisai2024 (10/5): fantastic service and food - Amazing food and 10/10 service by Saiful!
• lettet2016 (10/5): Good value and amazing environment - Amazing value, beautiful room, Saiful served us and he was great
• Harinder (9/5): -
• Kenneth (8/5): Room 6 . 24th to 27th March 2026 - Pleased for the upgrade of the room. As I (Kenneth) have mobility issues, It made our stay much more comfortable. The service and food in the restaurant was excellent. I could not easily follow your final bill. I was expecting to receive an itemised bill just for extras, but received instead a revised overall receipt, which was not easy to understand.
• Paradise57598042775 (10/5): Lovely place. - It's like walking into a Dickens tale. The lobby, the stairs and the living rooms around are covered with boiserie of dark, old oak with countless portraits, old prints. It looks like a private mansion. No plastic or fancy marbles or glass or steel. We were in a cozy room, non huge but comfortable, clean and quiet. Room service is impeccable, people in the reception are qualified, helpful and very kind. Breakfast is excellent, location is just perfect in the very center of the residential area. In case we come back to London, we know where to stay.
• Alan (6/5): The location was great, downstairs bar was nice and the staff were lovely. Room was small, shower was terrible, coffee m - Location, great bed and pillows, staff were lovely. Coffee machine didn’t work, shower would only run either freezing cold or scalding hot, the room was much smaller compared to others we’ve previously had at the Cadogan Gardens.
• Lynne (8/5): -
• philip (10/5): very comfortable and civilised - staff very professional, efficient managing to combine these two assets with courtesy and charm nothing
• Road730513 (10/5): Fantastic stay. - Exquisite hotel with great atmosphere, lovely staff and exceptional service. Loved the location next to Sloane Street, Pavilion Road and Duke of York Square. Beautiful clean room with super comfortable bed!
• Lindsay (3/5): Not worth the money - poor facilities and service - Great location First room had a broken lamp on the desk and a spotlight outside the window that illuminated the entire room with the curtains closed - second room - the shower did not work properly (only hand shower attachment worked overhead was non functional) asked the team to look at it whilst I was out - nothing was done - room smelt really bad of plumbing issues with the smell of no 2 in the room - all in all very expensive and very poor facilities
• John (7/5): - Staff were great. Room, particularly the bathroom, was very disappointing for this level and cost.
• 935sianh (10/5): Beautiful hotel with amazing staff. - Our 4th time staying at this beautiful hotel. It’s our London home from home now. It was our Wedding Anniversary, and we were completely spoiled by the attentive staff -complimentary champagne and dessert on arrival , and late night drinks on the house too. Looking forward to staying there again in 6 weeks time. Highly recommend this little gem.
• drfaleh (1/5): Don't be fooled - Staff were excellent. Food was very good. Room was nice. Clean and comfortable. The management wanted to swindle me out of my money by charging for the entire booking days when I needed to leave early due to an emergency although I paid for the most expensive rate because it was towards a refundable stay. Only booking.com sorted it out for me in 15 mins.
• Y9039QQjackm (10/5): Tea time - Amazing time and service with Saiful
• K849DSnatalieb (10/5): High Tea 10/10 - The tea was wonderful and we had the best server.
• Hollie (8/5): -
• Xavier (10/5): Tot bé - Està bé l’edifici Res
• Lucy (10/5): Great stay - Great location Lovely clean apartment
• Andrew Wilson (8/5): No 11 provided an excellent location and super breakfast for our stay - No 11 is in a perfect location and it has an excellent Breakfast . The staff are very friendly and helpful . In my opinion the central areas with carpets need a really good clean and some areas smelt damp plus the first room offerred was old and poor but managed to get moved to a more refurbished room . If feels like it needs a good refurbishment and fresh air and clean .
• Murat (10/5): -
• bourron (10/5): -
• JP77reviews (10/5): Quiet, calm, perfect for a late evening drink - We did not stay in the hotel but came for a drink with our friend after the concert he was singing in at a nearby church. We wanted somewhere quiet but comfortable on a Friday evening - not an easy challenge in this district - and were delighted to find exactly this. The decor is calm and relaxing. We enjoyed cocktails - margarita and French 75 - and champagne. Snacks of crispy squid, mac'n'cheese croquetas and cured salmon with lime were spot on and ample for three to share. Service was friendly and attentive. I don't know if it gets busy - we were the only guests from soon after 9 pm.
• celianieto (10/5): Wonderful - We went to enjoy the afternoon tea and the experience was simply wonderful. The place is beautiful, very relaxing and with a perfect atmosphere to spend a special time. The food was delicious and everything was taken care of in detail. But what really made the experience even more special was the treatment we received. Ronni, who attended us, was absolutely amazing. He is a great professional: kind, attentive and always aware that we did not miss anything. In addition, he had the detail of speaking to us in Spanish when he knew that we were Spanish, something we were very grateful for and that made us feel even more comfortable. His kindness, closeness and professionalism totally made the difference. It's nice to meet people who work with so much dedication and affection towards customers. Without a doubt we would repeat the experience and we recommend this place 100%. And if you are lucky enough to have Ronni attend to you, the experience will be even better!
• munira (7/5): -
• Jessica (10/5): -
• Ahr (9/5): -
• J5450SPjohnh (10/5): Second visit - This was our second visit to 11. I can't rate this place highly enough. It's not an impersonal multi national bore fest. Great location, lovely staff. I get slightly irritated by some reviewers on here. One complained about the views. Well, if you're in a low rise hotel in the centre of London, it's unlikely you're going to wake up to see a herd of wildebeest rolling across the plains.
• H7446CJallisonl (10/5): Fabulous trip!!! - 11 Codagan Gardens was truly an amazing experience. My first trip to London was incredible. From the moment we entered this amazing hotel we were greeted with open arms. The concierge staff, porters, bartenders, housekeeping, and all staff were the utmost professionals and soo friendly and helpful. I would highly recommend this wonderful accommodation to everyone. Allison from New Jersey, USA
• George (9/5): -
• grahamhW7627QZ (10/5): Exceptional - This was an exceptional experience throughout. The quality of staff care was outstanding, We particularly appreciated the personal welcome message from manager.
• JulieandJames_12 (10/5): London Weekend Away! - A fabulous weekend away in London, staying at 11 Cadogan Gardens. A warm welcome was received on arrival which set the tone for our stay until we checked out. The team were friendly and helpful making the whole experience memorable! Excellent Sunday Roast can highly recommend, along with good variety across the menu. The room was gorgeous and spotless. Huge thanks to the entire team! Can't wait to return!
• Bruno (9/5): Très bon séjour pour voir les illuminations en fin d'année - Bon rapport qualité prix et très bon emplacement. A proximité du métro et de bus. Beaucoup de lieu à voir aux alentours (20-30 min de marche) Petit déjeuner fabuleux inclus dans notre offre.
• paulkG7069PP (10/5): Cocktails in Chelsea - We had a very enjoyable evening sipping cocktails and gin & tonics. Quiet venue with soft background music playing. Subdued lighting and comfy chairs and sofas. Very good range of drinks on offer all expertly prepared and served by Georgios. We will definitely go back next time we visit Chelsea.
• ian (9/5): -
• Dmitrii (10/5): - Подушки и матрасы выше всяких похвал)
• Ivana (1/5): A Hotel Where Mothers with Children Are Mistreated - The location and the fairy tale Christmas story to believe. My experience was deeply disturbing and, without exaggeration, one of the most traumatic experiences I have ever had in my life. At midnight, after discovering that an additional €1,500 had been charged to my card incorrectly, I approached reception seeking clarification. Instead of receiving assistance, I was met with aggressive and unacceptable behavior from the male receptionist, who was yelling and spoke in an intimidating manner. As a mother traveling alone with my 7-year-old daughter, this was not only shocking but frightening. My child was so distressed by the situation that she cried for hours during the night, terrified that the same staff member might come to our room during the night. No guest, especially a mother with a young child, should ever feel unsafe in a five-star hotel. What makes this even more alarming is that I immediately requested to speak with management. I was told that management was not available — effectively, that they were “asleep.” No senior staff intervened. No one de-escalated the situation. No one ensured that a mother and child felt safe. Management only contacted me after I had already left the hotel. An erroneous €1,500 charge is a serious financial mistake. Responding with hostility and intimidation is unacceptable. Failing to provide managerial support in the middle of the night when a guest explicitly requests it is a complete breakdown of duty of care. Luxury is not interior design. Luxury is security, accountability, and respect. On that night, none of those standards were upheld. This situation warrants serious internal review. What occurred was not a minor service lapse. it was a fundamental failure in guest protection and leadership.
• Raphael (8/5): - nice room quietly located. to reach it with luggage was a challenge. Bell boy was strong enough. only one lift. hotel location in great area. quality of wifi in room was poor. Bathroom was smallish and bath shower bit slippery. Tough to hang wet towels.
• 474ranial (10/5): Outstanding service - We had Afternoon Tea for a birthday celebration and the whole experience was excellent. Everything was beautifully presented and made the occasion feel really special. Saiful’s service was outstanding – he was very polite, attentive, and made sure we had everything we needed throughout. He was warm, welcoming, and truly helped make the celebration memorable. We would definitely recommend and look forward to coming back again!
• constantinosc898 (8/5): Afternoon tea - Amazing atmosphere very classy Good value for food , service and experience, gluten free option was available to us
• mariabP2847RH (10/5): A royal stay - I was asked to fill in a form about how my staying at Chelsea townhouse was. What first surprised me was that they asked me how could they make my stay better, what they had to improve to give a service of excellence. I was thinking for a while and finally answer that nothing could better. Really, the cleaness, the hospitality, the great decoration, breakfast, diner… can’t think about something to improve. I will certainly stay at this hotel when I come back to London. I felt like a real queen 👸

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