DoubleTree by Hilton Hotel New York City - Chelsea
Location: 128 West 29th Street, New York, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated just steps away from Madison Square Garden and close to the 28th Street subway station, DoubleTree by Hilton Hotel New York City - Chelsea offers easy access to popular attractions in Manhattan.
Modern Amenities
Experience comfort and convenience in every room with a flat-screen TV, work desk, and complimentary toiletries. Stay connected with free WiFi and enjoy a workout at the fitness center or catch up on work at the business center.
Dining and Relaxation
Indulge in American cuisine at Chelton's Bar and Grille, open for breakfast, lunch, and dinner. Unwind with a cocktail at the lounge or opt for in-room dining. After a day of exploring the city, retreat to your cozy room for a relaxing evening.
Book your stay at DoubleTree by Hilton Hotel New York City - Chelsea for a memorable experience in the heart of the city.
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Face masks for guests available
- Delivered food - securely covered
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Secured parking
- Garage
- Vegetarian menu options available
Rooms Available
-
Room, 1 Queen Bed
1 Queen Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Room, 2 Double Beds, Accessible, Non Smoking
2 Double Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Lowered peephole/view port in door
-
Suite, 1 King Bed, Non Smoking
1 King Bed
Overlooking the city
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
2 Double Beds Empire State Building View
2 Double Beds
Overlooking the city
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
King - Empire State Building View No Smk
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Penthouse, 1 King Bed, Non Smoking, Balcony
1 King Bed
Features a private balcony
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Room, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
One-Bedroom King Suite with Sofa Bed - Non-Smoking
This 2-room suite has 1 king bed in the sleeping area and a separate living area with a sofa bed. The room has a flat-screen TV with cable channels, air conditioning and a work desk.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Queen Room with Roll-In Shower - Mobility Access/Non-Smoking
Featuring a roll-in shower, this room offers a 32" flat-screen TV, cable channels and coffee/tea making facilities. Roll-away beds are available in this room.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Penthouse - Non-Smoking
This room offers a 32" flat-screen TV, cable channels and coffee/tea making facilities. Roll-away beds are available in this room.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
King Room - Non-Smoking
This room offers a 32" flat-screen TV, cable channels and coffee/tea making facilities.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Double Room with Two Double Beds - Non-Smoking
This room offers a 32" flat-screen TV, cable channels and coffee/tea making facilities.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
- Window
-
King Room with View
This room with 1 king bed is located on a higher floor and has views of the Empire State Building. The room is air-conditioned and has a flat-screen TV with cable channels.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Double Room with Two Double Beds with View
This air-conditioned room with 2 double beds is located on a higher floor with views of the Empire State Building. The room has a flat-screen TV with cable channels and a coffee/tea maker.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
Guest Reviews
- Laura (8/5): -
- Luiz Octávio (6/5): Localizaçao otima, hotel com pouca estrutura, mais antigo. Camas ruins - Localizaçao Cama ruim, quarto pequeno, instalações mais antigas.
- Melamed (7/5): מיקום נהדר, צוות אדיב, כמה תקלות טכניות קטנות אבל חוויה טובה - המיקום מדהים, החדרים יחסית נקיים. הצוות היה אדיב ועזר בכל עניין, הטלוויזיה הייתה נחמדה המעלית הייתה עמוסה והכפתור למטה לא עבד ולפעמים לקח שעות לחכות לה. החדר היה קטן מאוד, כל מיני מכשירים חשמליים בחדר לא עבדו כשורה כמו הכספת, הפן, המקרר(הצוות הגיע לתקן מהר יחסית)
- Cristina (10/5): -
- Malori (8/5): - Clean, easy to get to and close to popular areas.
- Umarkhan (7/5): Comfy stay. Good staff. Alright Location. - The location was a bit far from Times Square. But rooms were very comfy and staff was also polite. There was also a smoking smell in the corridor. I complained as well but no serious action was taken. Plus the corridors were too narrow to walk or take a luggage along.
- Ian (8/5): Great location for us seeing a show at MSG. Staff friendly - It was comfy, clean and in a great location for Penn Station and Madison Square Garden
- Liz (8/5): Great NYC stay for two nights. - Great location. We were given a late checkout which was really helpful. Staff were helpful and kind
- Alina (7/5): -
- Maria-rosa (7/5): - Very good location, clean and comfortable Nothing special, decent hotel for what you get
- Giovanni (8/5): - Zentrale Lage
- Silva (10/5): -
- Malalasekera (2/5): Poor at best, location of hotel made it tolerable. - The location was the only positive The rooms are REALLY small (a lot smaller than the photos advertised). Rooms are also run down and old. Cleaning staff absolutely do not do a good job at their job. When we got to our room, there was hair and dust around the toilet bowl. There was also dust all over different surfaces in the room, including on the floor. Absolutely disgusting.
- Erika (7/5): -
- James (7/5): -
- Heather (9/5): -
- Ericles (10/5): -
- Diego (8/5): -
- Brenda (8/5): -
- Virginia (10/5): -
- שקד בוקר (9/5): -
- Stefania (6/5): Hay mejores opciones - La ubicación La ubicación es buena y el hotel cumple, pero sinceramente esperaba bastante más por el precio. La habitación no estaba sucia, aunque sí tenía varios detalles de mantenimiento y limpieza que le quitaban sensación de calidad, como suciedad en los vidrios de las ventanas y algunas esquinas descuidadas. Además, la ducha no funcionaba bien y el tapón de la bañera tampoco. En general, creo que en Nueva York hay opciones con mejor relación precio-calidad por un valor similar. Personalmente no volvería.
- kim (10/5): -
- NyChéllé (10/5): - I just needed a microwave in my room ;)
- Gladys (8/5): -
- Daja (9/5): - The hotel was reasonable, clean, and it was a great location to get on the subway. N/A
- shaikh (5/5): Poor service - I am writing to express my dissatisfaction with my recent stay. I booked five rooms a week ago; however, upon arrival, our group was assigned rooms across four different floors. When I requested to have the rooms consolidated onto two floors, the staff was unsupportive and acted rudely toward us. I would like to formally report this poor service and the inconvenience caused by our room assignments. location is good
- Alayna (9/5): -
- Lars (6/5): -
- Turki (7/5): -
- Skr192326 (6/5): Staff - Ismail is super nice and helpful . Staff is the best thing in the hotel super nice .
- Anthony (7/5): -
- C6025ZKzoet (10/5): Came for my graduation and enjoyed a nice stay - Ismael is the best!!! So helpful and accommodating!
- Lindsay (8/5): -
- Silveira (10/5): -
- LUCIDI (7/5): -
- Adriano (10/5): -
- V4017TKmiguels (10/5): Great customer service - Osbaldo was bery helpfull. He helped us secore an early check-in. He also gave me instructions to take a train. He was kind and helpfull
- Jessica (7/5): - Location was great, bottles of water were a bonus but we were 4 people and were given 2, having a bath was a bonus. Fantastic view of the Empire State building. Free Wifi was a good addition We were a party of four in a double room but there was not enough towels, cups/tea etc on a daily basis, staff needed reminding when more were requested. The room for four was very cramped leaving no access to one side of the bed. The hotel kindly stored our luggage at check-out for the day for no cost.
- Massimiliano (10/5): -
- Leslie (1/5): -
- Lisa (8/5): Graat location. Fantastic staff. Clean and beds comfy. Also not very much noise at all considering the location. We slep - The location was great. Walking distance to Empire State and the Hop on and Off Bus…..and Times Square and Madison Sq Gardens. Easy reach to Met and Central Park by cabs/uber but a bit pricey. But that’s NY! Local area felt safe. A few good restaurants very close; so easy after long days. Definitely the hop on hop off is good to get around from this hotel and that saves money if doing a lot. Staff were exceptionally friendly. Really helpful. Room very clean and cannot complain. Good view of Empire State from our room. Never waited too long for lifts. To reiterate the staff were all lovely. So keep doing that! Bar was not open when we went downstairs. Very small bar area and didn’t feel like breakfast would be good there so we didn’t partake. Communal areas need some TLC but more a comment on investment.Need to upgrade a bit as some places are a bit shabby however if you are out most of the day it’s not an issue!
- Patty (9/5): -
- Bina Maria (10/5): -
- Sanna (8/5): - Centralt, fräscht hotell.
- Melanie (10/5): -
- Alexus (10/5): -
- Williams (8/5): - The husky Afro American man at checkout was really nice. I had forgotten some postcards after i checked out and left, i came back and he made me a key, very nice
- didier (8/5): Bon hôtel pour NY - Très bon emplacement 2 ascenseurs pour tout le monde , y compris le personnel de l’hôtel ….. faut pas être pressé
- Masao (10/5): -
- Pranee (8/5): -
- Neal (10/5): excellent - everything n/a
- Victoria (8/5): My stay at this hotel was comfortable and just right in terms of location and comfort. - Good value, good location for me, except for water main maintenance and some "kitchen" issues (fridge not cold enough, ran out of coffee creamer) the facilities were very good. See above
- Erika (9/5): Excellent location, well-designed and well-run hotel - Excellent location, quiet but close to lots of subway lines. Good sized and thoughtfully designed rooms N/a, had a great stay
- benrX5250NP (10/5): A superb first time in New York - Great room, great staff, cleaning was excellent. Ismael was super polite and looked after our bags on the last day. Would stay again!
- rhondacP3167ZV (10/5): Outstanding - checking in was a breeze with Romaine who was very attentive to us. He was very professional and willing to help us navigate our way through the busy streets of NY. Hands down to a remarkable agent. I highly recommend this hotel and will stay upon my return to the city.
- cherier2023 (10/5): Outstanding Staff - Both Romaine and Diego were absolutely outstanding. They need a raise & promotion! They took care of me and my husband’s request so promptly. This will be our official hotel of choice when we visit NYC, which is at least 3 to 5 times a year. Thank you.
- Christopher (10/5): -
- Persephanie (1/5): -
- Alexandra (7/5): -
- Elvira (9/5): -
- Ramel (7/5): -
- Marie (6/5): Séjour agréable - Proximité métro et l’emplacement Rue bruyante à cause des travaux (très tôt le matin)
- CARLOS (8/5): - Las personas, MUY AMABLES. En especial Samantha y Osbaldo!! Habitaciones pequeñas
- talyalayne (10/5): Great Stay, Great service - especially thanks to Romaine at the front desk. From check-in to checkout, Romaine was professional, welcoming, and incredibly helpful. He made the entire stay smooth and stress-free with his friendly attitude and excellent customer service. The rooms were also very clean, comfortable, and well-maintained, which made the stay even more enjoyable. The food was another highlight fresh, delicious, and with great variety.
- akosuaoseiwao (10/5): Perfect Room - The room was clean and the staff was friendly!
- Wong (10/5): Definitely a very nice hotel to choose in New York City. - The customer service is very good!!! I like everything about the property!
- Julie (8/5): - Location walking distance to Time Square, Empire State Building and much more.
- Besnik (1/5): - Zimmer ins internet gestellt die nicht zur Verfügung standen
- Fay (8/5): Required due to flight cancellation - Central located Nothing
- Cierra (4/5): -
- McCarthy (6/5): Great location and staff, could do with a facelift and faster lifts. - Location and gym. Tired decor in the room. Only 2 lifts made it very slow...10mins waits.
- John (4/5): -
- Javier (10/5): We enjoyed the city tremendously. - The location was great. The traffic
- Yen-Cheng (8/5): -
- Najat (9/5): -
- McCarthy (6/5): Great location and staff, but needs a facelift. - Location and gym A bit tired Lifts are very slow!!!
- Esra (10/5): Superdi - Merkezi bir konum Temizlik Personel Tek sıkıntı bazi gunler asonsor arizasi
- Mario (8/5): Affordable, clean and great handicap bathroom. - Bathroom was great for our needs. Small elevators. Spent time waiting every time we used them.
- Iplaychess (10/5): NYC - Great location, super friendly staff. Osbaldo was a great help!
- 917aseemr (10/5): Perfect for tourists - Diego and Osbaldo really helped to ensure our stay was awesome. They provided hot water to drink multiple times to help cook our ready to cook meals. Thw breakfast was paid but really awesome. The location of the hotel is perfect.
- fernelz (10/5): Good people - Good Diego and Roy, amazing good team
- Hızlı (7/5): Overall good but small - Good location easy to walk and clean The room was really tiny. We couldn’t even open our 2 suitcase at the same time. Also, the shower had a curtain which I am not used to.
- Isabel (9/5): - The staff, so friendly and helpful.
- Jothilingam (10/5): -
- juanfelipea317 (10/5): Good hotel, nice location, better staff. - It’s been a long time since I felt a really warm welcome in a hotel, I love hilton but today I felt at home thanks to the hospitality of Diego and Roy, I selected this hotel for it’s location, but I may have a new NY favorite thanks to the kind staff!
- José Angelo (8/5): - Localização excelente, muito proximo a Penn Station e várias atrações e lojas. Wifi não funcionou, mesmo questionando os atendentes.
- Young (10/5): -
- Carolina (9/5): Excelente - La ubicación y el personal excelente. Que solo estuve dos días:)
- Nicole (7/5): -
- Lindsay (9/5): -
- Michal Taomy (10/5): - The location is awesome and the staff was amazing!!! Specially Julio, Diego and Leopoldo!!
- Carmen (6/5): - Die Lage war super und das Personal sehr freundlich. Leider war die Dusche fast nicht nitzbar. Am ersten Abend (Donnerstag) war das Wasser so heiss das wir uns fast Verbrennungen zugezogen haben. Egal wie die Temparatur eingestellt wurde. Wir haben dies dem Personal mitgeteilt und erst am Samstag wurde das Problem überprüft jedoch war es nun so, dass entweder heisses, kaltes oder gar kein Wasser aus der Dusche kamm.
- Beth (8/5): -
- Rosamaria (8/5): Hotel con posizione e staff eccezionali - La posizione è eccezionale e lo staff è molto gentile. Diego ci ha aiutato tantissimo a organizzare transfer e altri servizi. Tutti molto gentili e disponibili! Camera fredda. Il riscaldamento non funzionava benissimo
- paulal15 (10/5): Exceptional Midtown Stay! - This hotel is perfectly located, making it incredibly easy to navigate the city, and with amazing views of NYC skyline. The highlight of my stay, however, was the outstanding hospitality. A massive thank you to Diego and Ismael, who truly made my trip. Their professionalism, local expertise, and genuine warmth turned a standard hotel stay into a personalized experience.
- Jessica (7/5): -
- Léna (9/5): -
- Asia (10/5): Super - Super Super
- Burak (4/5): - location super noisy. doors are very thin and every single talk can be heard inside the room. and staff was all the time talking on the phone while working and the room became very noisy. they never stop speaking on the phone with hands free . it is non stop.
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