iH Hotels Milano Ambasciatori
Location: Galleria del Corso, Piazza Cesare Beccaria, 3, Milan, MI, 20122, Milan, IT
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Make yourself at home with complimentary wireless internet, 24-hour room service, and a buffet breakfast to kickstart your day.
Central Location
Stay at iH Hotels Milano Ambasciatori and be within walking distance of iconic landmarks like Piazza del Duomo and Galleria Vittorio Emanuele II.
Concierge Services and More
Enjoy convenient services like limo/town car service and dry cleaning. Relax at the bar/lounge after exploring Cathedral of Milan and Via Montenapoleone Fashion District.
Book your stay now at iH Hotels Milano Ambasciatori for a luxurious and convenient experience in Milan!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Elevator
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Limo or town car service available
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Snack bar/deli
- Free buffet breakfast
- Banquet hall
Rooms Available
-
Junior Suite Deluxe
1 Queen Bed and 1 Twin Sofa Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Junior Suite, 2 Twin Beds
2 Twin Beds
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Panoramic Suite
1 King Bed and 1 Twin Sofa Bed
Overlooking the city
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Superior Double Room
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Standard Single Room
1 Large Twin Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Suite
1 Queen Bed and 1 Twin Bed
Relax - Private hot tub
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
-
Twin Room, 2 Twin Beds
2 Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Superior Twin Room
2 Twin Beds
237 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Economy Single Room
1 Twin Bed
247 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Double Room
1 King Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Junior Suite
1 Double Bed
431 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Suite
1 Double Bed and 1 Twin Bed
678 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Triple Room
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
226 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Standard Double Room
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and first-run movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Brenda (10/5): - The room is generally clean. The staff was welcoming, wonderful, helpful.
- Cynthia (10/5): - Perfect location right near the duomo. Breakfast buffet was excellent. Beds comfy and bathroom great. Room and bathroom were quiet large and pin drop quiet. We’d stay again!
- Maria (10/5): - Very spacious and clean. There was a great variety of delicious food for breakfast.
- Tuyet M (10/5): - Everything very easy very comfortable we love it❤️
- Flora (4/5): - Shopping just a few walk away
- Rosario (8/5): - It was convenient
- Humberto L (4/5): - The bathroom smelled very bad. Rotten. Told the cleaning lady and she just said to open the windows.
- Holly (8/5): - Convenient to local sights. Friendly staff. Shower left something to be desired.
- Campos (10/5): - Excellent location
- KHACHIK (8/5): - Perfect location, but rooms could be cleaner
- David (6/5): Needs updating - The location is great and the staff was nice but the rooms are in terrible condition and need updating especially the bathroom. Also, the bed was very hard.
- Lani (6/5): - While the property is near all shopping stores/ centers, the hotel itself is NOT to our expectations: 1) broken “safe”- fixed several times but did not work; 2) building is kind of old that needs fixing esp the bathroom which has mold on the wall & sidings of the shower; 3) bathroom has that smell of drainage; 4) no complimentary bottled water- we had to buy from their bar & cost us 4 Euros for the big bottle; 5) no iron & ironing board in the room- instead they’re located in one designated room in the 9th floor which is too inconvenient as that room is too small & hot, not good for people who are claustrophobic
- Reza (10/5): - Best location
- Tracy (8/5): - Well located hotel so close to Milan’s centre, but a bit outdated inside. The desk staff need to be more knowledgeable about the local area and therefore helpful. Complimentary water should be provided as you immediately have to try and find somewhere to buy it. Our basic room was a good size but outdated decor. Breakfast provided was good.
- Rand (4/5): - I was charged extra when checking out because i had rsvp for 2 and the room i had was for 3 and 3 people
- Todd (8/5): The rooms... - The location of this hotel is excellent. Right in the heart of Milan's shopping center, The Galleria. Unfortunately, the pictures of the rooms on Hotels.com didn't match the rooms we actually stayed in. The rooms we were given were fully functional but, dated.
- Lumarie (6/5): - This property can't be call a 4 start hotel the regular rooms are so dated beds are extremely hard and the room service barely have choices ... The pro is at walking distance to the Duomo and to shopping and restaurants areas ... the staff is absolutely wonderful Con beds are extremely hard and room are really outdated we made this hotel our home base for a week and as soon we enter the room i wanted to check out ..lets start witj the doors OMG you need to use a key and what a hassle because didn't open like a regular key lock our room was supposed to be non smoking and when we open the door that is all you smell the bed sheets were not change from the prior person in the room our bed sheets were filty then the bed was extremely hard the bathroom has zero ventilation so warranted you to open the windows and along with that mosquito get in the worse part is that they only have 1 elevator (lift) and omg they need to have a elevator just dedicated to the rooftop restaurant on weekends night gets so busy that the line to get the elevator to your room after a all day out is insane you would end taking the stairs and staying on 6 floor wasn't fun ...overall if your on passing and want to be by the Duomo area and need to stay one night this maybe work for you with the stipulations that you stay in a deluxe room and not in a standard...i read reviews before booking this hotel and the reviews don't match the reality Expedia you could've done better because this hotel wasn't cheap
- Oscar (10/5): - The hotel is conveniently located near the Duomo and all the principal attractions in Milan. Rooms are modern, clean and have all the conveniences of home. The staff is outstanding.
- Christina (6/5): Great location but outdated - The reception staff were very helpful and friendly. The common areas of the hotel were fine however our room was outdated and the beds were really old and uncomfortable but most bothersome was the dirty bathroom. This hotel is meant to be a four star hotel….. it definitely is not!! However the breakfast was good and the location was perfect.
- Sebastian (6/5): Not 4 stars - Room was clean but the bathroom needs some repairs. Floor tiles were cracked and the vanity chipped and worn out. Not really a 4 star hotel.
- Lina (6/5): - The staff are wonderful. The location is very central to the Duomo area. Giving it a 3 star rating since the hotel room, bathroom & furnishings need updating.
- Todd (10/5): - Super location
- Chloe (4/5): - The hotel was in a convenient location but the hotel was poorly kept. We did book a traditional/dated room however the room was dirty and wasn’t well kept. The wallpaper was peeling and the bathroom was filthy - hairs, mould and limescale. EU plug adapters are also not compatible at the hotel, you need specific Italian adaptors which wasn’t stated on the booking meaning we had to find a shop to buy a new adaptor. We raised issues with the hotel staff but they were very dismissive and said that’s the way it is.
- Sue (10/5): - The staff were wonderful, helpful and made our stay enjoyable. It's a great location and close to main attractions. Recommend their breakfast - delicious. The bed was a little hard - if you like a firm mattress it won't be an issue.
- Anoop (6/5): - The staff were helpful and friendly. The room smelled musty.
- James Glen (8/5): Good central hotel - Great central location
- Jared (2/5): - Our room was in complete disrepair! This property has not been updated in at least 10+ years. No real security! Anyone can walk in, the key is a real key and lock, no digital key card. The ceiling had a huge leak spot, the leak would drip down directly on the bed. The ceiling fixtures above the shower were falling apart, hanging down, barely holding on. the curtains were held up by ply wood and nails (looked like someone temporarily hung up). Our “tv” was actually just a computer monitor that was not plugged into anything, just powered on / off. The a/c did not move temperature up or down. The thermostat didn’t actually function, but at least air came out. The carpet was old, smelled terrible and had a gross feel to it. Any time we were in the room, we started sneezing and coughing like crazy. The ONLY good thing about the property, were the staff being friendly and the location to the duomo! I would never stay again
- tania (10/5): - Location was great. 2 minutes away from everything, breakfast was bomb.
- Catherine (10/5): - Very close to attractions, friendly staff, very good breakfast.
- Khushal (4/5): - Incredibly outdated building and rooms. Carpets were wet as the water from the bathroom would leak out. Ironing facilities are not part of your room. There is a separate communal cupboard which you have to access - the worst part is there is only one for the whole hotel. While the staff were nice, the hotel is definitely not a 4 star hotel.
- Janine (4/5): - Wish they actually had a working AC especially in this heat in Italy!
- Samuel (8/5): - I would have
- Daniel (10/5): - Great hotel and staff. Rooms are comfortable and spacious. Hotel is walkable to dining, shopping, metro and duomo.
- Hardawan (8/5): - Wounderfull
- David (8/5): - We booked two rooms here and thought the rooms would be more modern and upgraded than they were based on the photos online. I guess we got older rooms. They also never explained the fact that there is one main light switch that controls everything including the air conditioning. It looks us half a sweaty night to figure it out.
- MICHELLE (8/5): - Great location
- Ana Maria (10/5): - Staff very friendly - shout out to joseph Bar tender!
- Amal (4/5): - Hotel is so old not renewed
- EDITH (4/5): - Would never stay here again
- John (10/5): - Excellent Steph, everything
- Lisa Elaine (10/5): - Brilliant location, the pictures of the room on line was nothing like the room we stayed in, very dated, old fashioned
- Michael (10/5): - It was a great experience, everyone was nice and helpful, the Air conditioner worked great which was a plus!!!
- Norys (6/5): - Is ok ,but need to up date
- Andrew (10/5): - Great hotel in a great location! Breakfast service is amazing. Bed was comfy and the roof top bar is a must. Would definitely stay here again. Grazie!
- Joan (8/5): - The hotel is close to shopping, restaurants, and many historical sites. The staff was great. However, the property does need an upgrade. It is worn.
- Josh (4/5): - Terrible elevator, takes forever
- Juan Carlos Nieto (8/5): - Good location
- Juan Carlos Nieto (10/5): - Good area
- Mandy (10/5): - Hotel was excellent, really good location would definitely stop here again.
- Vicky (10/5): - Excellent stay. Convenient location and good staff
- Josefina (10/5): - It is a great hotel with a great location, very clean and comfortable
- Miguel (6/5): - This hotel is very well located near by Milano tourist attractions, you are paying for that. The rooftop bar is great and the staff there are excellent, my special appreciation to Luis. Front desk staff very good too. The room feels dirty and old but not in a good way. In summary, I’m happy with my stay excited was too expensive for the overall quality of the room and hotel but agai, is about the location.
- Gaith (6/5): - The location was excellent. Walking distance to the center. The hotel it self was okay. The air conditioning in our room was terrible. We were sweating at night and waking up to mosquito bites in the morning. The breakfast was fantasting. Overall, it was as an okay experience.
- Christopher (6/5): Cheap hotel - Rooms were smelly and gross. Beds were spring mattresses so my back hurt a lot before a 16 hour flight. We booked a room with 3 beds for us and our 5 year old and they charged us extra at check in since our reservation was for 2 people.
- Oscar (10/5): - Great location, a lot of options around, nice roof bar and great service Rooms need update but they are conft
- mark (6/5): - I realize Milan is a very expensive city, but I would compare the quality on the room of the hotel. There’s something in the mid $50 range in the United States.
- vivek (6/5): - Value for money but not to expect too many luxuries. Mix and match of rooms from standard rooms to a wide variety across floors
- catherine (8/5): - Overall the stay was good. Hotel is a bit dated but comfortable. Location is excellent with shopping steps away and the duomo very close. Many restaurantes just steps away.
- Rosa (10/5): - I stayed two nights, different rooms and loved the beds in 8th floor
- samir (10/5): - Great location. Clean hotel and awesome rooftop bar.
- Sandhya (10/5): - Location was perfect! Room was very spacious and luxurious
- Lilisbe (2/5): - The rooms were to old and hot the AC doesn't work properly.
- Jessica (10/5): - Loved everything
- joanna (8/5): - Great hotel in an amazing location. Could use a little refreshing, especially the bathroom.
- Ken (10/5): - Close to the Duomo area and shopping plus public transportation is close best hotel of our trip
- Maria (8/5): - Room was old but clean. Good location. Breakfast was great.
- Willmer (4/5): - El hotel muy mal cuidado en malas condiciones y los aire Acondicionado de las habitaciones no enfrian nada
- Michael (6/5): - Ok for a
- Daniel (10/5): - Very nice room, quick check-in service, very helpful staff
- Sergio (10/5): - Excellent hotel and nice location.
- Revelyn (6/5): - Check in was disorganized, then our room wasn’t ready when we went to the room, then gave us another room but there was an electrical problem then another room where stayed have leaking sink. The bed was soft and old, the carpet was old and questionable if clean or not. Outside our window sounded like bottle or metal crashing type facilities. They used the picture of the gallerias in the ad which is the malls picture.
- Ashlee (6/5): - Old and outdated. Only had one lift working. Breakfast was great but the pictures they used to represent the suite we booked were misleading. The room would not cool down no matter how low we turned the AC.
- Mousa (8/5): - location
- Ma Regina (2/5): - Airocnditioning was bad specially during summer. They lent us an electric fan instead! Also, the beds are hard and pillows are so thin that they barely have any foam inside. I was not able to sleep well during my stay! TERRIBLE
- Wei (8/5): - Good location to shopping. Room is clean and comfortable.
- miryam (6/5): - Excellent location. Very poor maintenance. Staff not very friendly.
- joseph (8/5): - Good service and breakfast is ok.
- Hazel (10/5): Joseph excellent service ❤️ - Very close to Duomo di Milano, walking distance to attractions and shopping.Went up to the roof top Bar Joseph amazing excellent service, he work so hard working at night, next morning he works in the breakfast restaurant thank you Joseph❤️ front desk very helpful too thank you
- Richard (4/5): - While the lobby has been updated, you expect the rooms to resemble that as well. But the rooms are outdated, the bathrooms really need to be scrubbed and updated. Carpet stains, mildewed bathrooms and very slow elevators. There appears to be a cool roof top bar/lounge but you need a reservation in order to even go up there (we were not told upon arrival) otherwise you are not met with a friendly staff, even if you are a guest in the hotel. We decided not to spend any more money with the hotel at this point. Good area for shopping but was extremely busy with tourists even in May.
- Suneil (6/5): - Great location, convenient breakfast, clean room. Beds not comfortable, service not great due to insufficient staffing.
- Helen (8/5): - Walkable to cathedral and other attractions, clean, staff are helpful.
- Carolyn Wheeler (6/5): Solid 3 star - Just adequate, need more desk attendants checking people in and out , Constantly while helping 1 guest another guest would interrupt and the desk attendant would be side tracked answering or helping another before finishing with the guest in front of them.
- Marsha (8/5): - Great Location close to the Duomo, Hop on Hop off Bus and great shopping!
- Tanya (8/5): - Excellent location. Units are not renovated
- Linda (10/5): - Beautiful
- Sylvia (8/5): - Hotel was very dated and in need of updating. Very worn facilities in room and other areas. We were assigned an accessible room which we did not ask for. Staff were polite but not friendly at all. Breakfast buffet was just ok. Eggs were barely warm
- Edward (8/5): Comfortable - With Exception - First the location of this Hotel is fantastic. You are right in the middle of the City. On the other hand there are things that might concern some travelers. The staff is friendly and helpful. This is an older property so the elevators are slow and small. The room doesn't contain ice buckets and there are no ice machines in the hotel. I had to go to the 11th floor Bar/restaurant with my room coffee pot for ice. The shower in our room was slightly smaller than the size of phone booth with shower curtains on three sides so you have to be extremely careful not to make a mess. If you don't mind this kind of old style amenities it is a nice hotel. If you prefer more modern hotels this is not for you.
- Almira (6/5): - The ac In our room is not working the staff is trying to move US to different room but We need to pay ? Which is outrageous . We are not coming back to this place We are very disappointed. We paid a lot of money for our room it’s not even worth it.
- Grace (10/5): - Location is excellent!! Staff very courteous and helpful!' Would stay here again and again!!
- Leah (10/5): - We highly recommend IH Hotel Milan! Exceptionally clean, wonderful helpful staff! Great central location
- edward william (8/5): - In the weeks leading up to staying, and post booking, I read a number of reviews giving this hotel 2/10 or complaining about this or that. The hotel was absolutely fine. No issues at all. Does it need a refurbishment? Don't most hotels? Is the shower cubical small? If you are morbidly obese it would be! The staff on reception were great, the staff at breakfast were lovely and friendly. The hotel was clean and safe and you are minutes from the Duomo - LITERALLY... I went and photographed it at 5am and was completely safe walking around at that time of the deserted morning with my camera. Is the rooftop bar great? Well, they have utilised the space for a bar but I don't think it's anything special. The room key is literally a key which seemed very outdated. That's really the only negative thing I have to say. Don't be put off by the awful reviews.
- HUI (2/5): - The tables are so dusty and I felt the mite in the comfort, sleep not comfortable. would not come back again.
- David (10/5): - Great hotel and location, friendly staff and nicely renovated rooms in the heart of milan.
- Ann (10/5): - Right next to the duomo
- Sydney (10/5): - Great location and friendly staff!
- Monika (6/5): - This was a great location and the service was great, however the place definitely needs updating and a deep cleaning it should not be tested as a four star hotel.
- katherine (10/5): - Very nice, clean, and well maintained. Very friendly staff
- Amanda (10/5): - Reception and door staff were very polite, friendly and helpful. The hotel is in a great location. Panoramic suite #1001 was lovely, spacious and clean - great for a family of three! The balcony was spacious - sadly it rained for our 3 day visit so could not use it! The breakfast on offer was lovely and restaurant staff welcoming and helpful. Highly recommend!
- stephan (6/5): Small, old room, with non-working utilities. - Room was very old, chipped paint on the walls, the air conditioning was not working, and over quite cramped/small.
- Phillip (6/5): Open the bar earlier - Hotel was nice and good location. Staff was friendly and accommodating. Bed was extra firm and bothered my back. No lunch options as far as I know. Rooftop bar didn’t open until 4 or 5. No other option to have a drink. Beautiful view but atmosphere was a bit “high class” for my liking.
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