Hotel Castello
Location: Campo SS. Filippo e Giacomo - Castello 4365, Venice, it
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Comfortable Rooms and Fantastic Location
Experience comfort and convenience at Castello hotel, boasting cozy rooms and a prime location just 200 meters from St. Mark's Basilica.
Charming Decor and Authentic Ambiance
Indulge in the charm of Persian rugs and Murano glass lamps adorning the air-conditioned rooms. Some rooms offer picturesque views of Venice's iconic rooftops.
Exceptional Services and Tourist Assistance
Benefit from a 24-hour reception offering a wealth of tourist information, guided tour bookings, and assistance with transfers and museum tickets.
Book now to immerse yourself in the beauty and history of Venice at Hotel Castello.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Luggage storage
- Safety deposit box
- Non-smoking throughout
- Shared lounge/TV area
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Fire extinguishers
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Twin Room with Shower
Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Smoke alarm
- Key access
-
Superior Double or Twin Room
Max Occupancy: 2 (2 Adults)
-
Double Room
Air-conditioned room with a TV, mini-bar and fully equipped private bathroom.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Sofa
- Wardrobe or closet
- Cleaning products
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Smoke alarm
- Key access
- Window
Guest Reviews
- Maricel (9/5): Muy recomendable - Ubicación, tamaño de la habitación y la atención La discontinuidad del agua de la ducha
- Oleksandra (8/5): -
- Dayne (9/5): -
- Andrea (10/5): Wonderful stay in Venice - I had an excellent stay at Hotel Castello. The location is perfect — just a short walk from St. Mark’s Square and very convenient for getting everywhere in Venice. My room on the second floor was charming, very Venetian in style, bright, comfortable, and always spotless. The bathroom was very nice and modern. The staff was extremely kind and helpful, and the breakfast was very good. I also loved the area around the hotel: full of small shops and lovely restaurants, lively but not overly touristy. I would definitely stay here again! Nothing negative to mention. Just keep in mind that there are some stairs and no kettle or coffee machine in the room, although the staff kindly provided me with hot water whenever I needed it. Other than that, everything was excellent.
- Elisabeth (9/5): würden wieder dort übernachten - Sehr gute zentrale Lage
- Emerence (7/5): Mitigé - Emplacement
Le jeune homme qui nous a accueilli était très souriant et professionnel Terasse inaccessible
Télé défaillante
Début d'eau très irrégulier lors d'une même douche
2 personnes sur 3 étaient peu sympatique
Litige en cours suite triple réservation (problème app booking) - le patron n'a pas voulu annuler sans frais deux des trois réservations réalisées bien qu'il restait des disponibilités dans son établissement.
Il s'était engagé à faire un retour à booking qui n'a pas été réalisé malgré leur relance à son égard.
- Domenico (8/5): Posizione ottima, personale gentile,camerapulita , - Posizione La colazione può essere migliorata
- Daria (10/5): место очень хорошие, чистый отель, приветливый персонал. все шикарно -
- Pelin (4/5): -
- Emerence (7/5): - Emplacement
A 10 minutes de st marc, du palais des doges
Acceuil très chaleureux du jeune homme ayant fait notre arrivée
Rue très calme Débit de douche irrégulier
Absence de prise en proximité de la literie
Tv dysfonctionnante
Deuxième intendant et patron très froid
Escalier très raide
Dysfonctionnement appli booking 3 réservations à l'arrivée pour une confirmation
Même si nous comprenonns que le problème n'incombait pas à l'etablissement, le
patron n'a pas été arrangeant et n'a pas voulu annuler sans charge bien que nous n'ayons bloqué aucune réservation pour lui, une chambre étant toujours disponible pour les mêmes dates au même prix après notre arrivée à 22h
Nous sommes donc en échange avec booking depuis...
- teresa (8/5): - ottima posizione n/b
- Emerence (7/5): - Emplacement
L'accueil du 1 er interlocuteur Terasse inaccessible
Débit d'eau de douche très irrégulier
Dysfonctionnement de la tv
Qualité du matelas
Froideur du 2e personnel et du patron
De plus, dysfonctionnement appli booking une confirmation sur l'App, 3 réservations chez eux.
Bien que pas de leur faute refus d'annulation sans frais tout en sachant que l'hôtel n'était pas plein et qu'une chambre était toujours disponible au même date et au même prix après notre arrivée à 22h
- Laia (7/5): -
- Vivian (8/5): -
- Grootendorst (8/5): Pleasant stay in the neighbourhood from palazzo Ducale and San Marco and the vaporetto ‘s - De ligging De hoogte van de stoelen in de ontbijtruimte : te laag voor een morale lengte cab 1.68 m
- yan (4/5): If I have a choice. I would never go back. - Location No water boiler. Shower is not possible. Basic supplement not even there. No lift and room smells.
- Dirk Heinz Klaus (8/5): -
- Dalí (5/5): Possible bed bugs. Aesthetically pleasing room. - The room looks very nice and classy. The terace is superb. The maids are very kind. When i woke up i had some red marks from bug bites on multiple places on my body. Might be bed bugs. The reception is unprofessional and unwelcoming.
- Rosario (8/5): -
- Vivian (8/5): Great spot! - Great location and nice bright room Lots of stairs!
- Arianna Mattei (5/5): Così così - Posizione centralissima Stanza poco pulita e piena di zanzare
- Lilly (7/5): -
- Evangelia (8/5): -
- Urška (9/5): -
- Brigas (9/5): Ottima struttura a pochi passi da Piazza San Marco. - Personale professionale e disponibile ad esaudire ogni richiesta. La posizione è perfetta. Avrei gradito anche le uova per colazione.
- alessandra (7/5): - Posizione e staff Problema zanzare.
Lo staff collabora alla risoluzione.
- Elena (6/5): Aceptable, buena ubicación, precio elevado - La ubicación es muy buena. El cuarto es amplio y estaba muy limpio Poco renovado y caro para lo que ofrecen, supongo que dependerá de la temporada y que Venecia es caro en general, pero creo que no es una habitación por la que pagar 270€. El desayuno no lo probamos.
- Annalisa (7/5): - Posizione Struttura un po' datata
- YULIYA (6/5): -
- Zeynep (4/5): Konum çok iyi , Konfor Vasat - Konumu çok iyi , personel iyi , temizlik iyiydi. Asansör olmaması , bavulları taşırken yardım eden birinin olmaması zorladı.
Odalarımız bavul , eşya koyma konusunda rahat değildi.
- Julia (9/5): - Sehr netter Empfang, keine 5 Minuten zum Markusplatz Dachterrasse konnte leider nicht genutzt werden
- Franco (9/5): -
- Fatima (10/5): De nuits de reve une chambre chaleureuse et emplacement magnifique - L’emplacement est magnifique au coeur de venizia st lucia entouré avec des jolies boutiques et restaurants
- Katja (8/5): - Posizione molto comoda , camera pulita
- Sally (9/5): -
- Alexey (9/5): -
- Vadym (9/5): - Хороша локація, чисто Погано зливалась вода в душі
- Renata (10/5): -
- LUISA (7/5): -
- Bianca (8/5): -
- jose javier (7/5): - Ubicación Cama doble eran dos cama individuales juntas, y el desayuno no valía NADA.
- Habrat (10/5): -
- Miguel (8/5): -
- Julien Paleni (8/5): - Idéalement situé à 2 min du quai pour les navettes en bateau
Chambre confortable Hotel un peu ancien qui mériterait une petite rénovation
Petit déjeuner un peu cher
- eduardo augusto (8/5): -
- Gianluca (9/5): Ottimo - Ottima Non c'è ascensore
- Carmen (8/5): Tranquilo y céntrico. - La tranquilidad, no se oía ruido por la noche, y la cercanía al centro. Está a 5 minutos de la Plaza de San Marcos y a 3 de la Estación de vaporetto de San Zacarias, aunque para coger el que va al aeropuerto hay que ir a la letra B, que está algo más alejado. No hay ascensor, para nosotros no fue problema.
- יעקב ישראל כהן (3/5): - The hotel is a short walk from St. Mark's Square, the rooms are clean and the price was good. The air conditioner in the room didn't work, the hotel staff didn't help us... We opened a window because it was really hot and a lot of mosquitoes came in and bit us all night and we couldn't sleep a minute! And there were some guys outside the hotel who made noise and shouted almost all night...
- Alberto (7/5): -
- Jeremy (10/5): Would stay again - Location 10/10 Room too warm no air con
- nicolas (8/5): - Emplacement idéal
Le Réceptionniste plus âgé était très accueillant Hôtel Tres vieillot
le contact du jeune réceptionniste était froid
La nécessité de laisser sa clé à chaque fois que l’on quitte l’hôtel
- Salina (8/5): Don’t worry be happy. - Good location. Clean, Easy access to everything’s. Some nice restaurants around. Location.
- Sylvie (7/5): Dépaysant et très agréable - L’emplacement D’être au 3ème étage 😅
Des fruits frais au petit déjeuner serait un plus
- Fabio (7/5): -
- Georges (7/5): -
- Erik (8/5): -
- Inma (7/5): -
- hernandogato (8/5): -
- Soraya (10/5): Relación calidad-precio inmejorable. - Ubicación muy céntrica para acceder y visitar los principales sitios.
Recepción abierta 24h y personal muy amable.
Temperatura tanto del hotel, como de la habitación, excelente.
Limpiaron la habitación cada día, todo súper limpio.
El baño estaba reformado. La habitación era muy espaciosa y grande. La cama muy cómoda y las sábanas muy limpias y gustosas. No hay nada que no nos gustara.
Por apuntar, la presión del agua es rara, pero seguramente sea así en toda la ciudad.
Echamos en falta algún enchufe cerca de la cama, pero había por otras partes de la habitación.
- Raquel (9/5): -
- Mariyan (10/5): -
- Laura (9/5): - La temperatura de la habitación, la tranquilidad y limpieza de la habitación. A las 9y50 am que baje a desayunar ya no había muchas opciones
- Elias (9/5): -
- Stipe (9/5): - Dobra lokacija Tuš, pritisak je tako slab da je pravo umijeće oprati se ispod njega 😄
- Sari (9/5): Gemütliches Hotel an super Lage mit freundlichem Personal - Gemütliches Hotelzimmer und super Lage. Dieses Hotel trägt viel Geschichte und war bestimmt einmal eine sehr gute Adresse. Wir haben uns sehr wohl gefühlt, auch das Personal war sehr freundlich. Mehrere Treppenstufen für ins Badezimmer - gewöhnungsbedürftig. Badezimmer sehr klein, zu Zweit kann man nicht darin sein.
Einen Teekocher hätten wir sehr geschätzt.
- mouse_t (4/5): Önermem - Konumu iyiydi, tuvalet ve yatak temizdi Oda çok küçük ve basıktı. Yerdeki halı alerjisi olanlara pek yardımcı olmuyor. Duş çok dardı ve bulanık bir pencere yanındaydı. İlk gece ve takip eden sabah yan odanın kapısında ve koridorsa çok fazla ses çıkarıldı. Sanırım kapı kilitli kalmıştı. Fakat bu bir bahane değil, nerdeyse benim kapımı açtıklarını sanıyordum ve uykumdan uyandırıldım. Ayrıca duvarlar çok ince, yan odada konuşulanları rahatlıkla duyuyorsunuz. Benim için kötü bir deneyimdi, bir daha Venedik'e gidersem burda konaklamam.
- tchagiashvili (8/5): - location was really good , room is normal , but very clean and comfy. there was a little bit bad small in the fisrt floor , but in room no
- g b (8/5): - La stanza era confortevole, il letto era comodissimo ed abbiamo amato la terrazza con una vista splendida.
La colazione sembra squisita anche se non la abbiamo fatta.
Molto insonorizzata
Lo staff molto cordiale e gentile
Ci siamo trovati benissimo Fa caldo quindi avere il telecomando del condizionatore a disposizione fin da subito avrebbe aiutato, ma basta scendere a chiedere info a riguardo
- Martina (10/5): Da visitare con un buon portafoglio - La città Prezzi troppo cari trasporti proibitivi
- Yohan (9/5): - Tout. Bon accueil, bons équipements, très bonne situation par rapport aux sites de Venise. Rien
- Mihaela Mirela (8/5): -
- Helen (8/5): - The shower wasn't very powerful (if at all).
Breakfast was only continental (which was as expected). No hot food.
No tea or coffee facilities in room
- laura (8/5): -
- Irina (10/5): -
- Jose Miguel (7/5): - - Su ubicación es excelente. Eso sí, la primera vez hay que prestar atención para encontrarlo, está en un callejón.
- Todo muy limpio.
- Tamaño de la habitación y baño, amplios.
- Tranquilo y sin ruidos. - Los vasos de la habitación son de plástico y estaban arrugados. Pedimos unos de cristal en recepción y nos dijeron que eran para el desayuno y no tenían para la habitación.
- El agua en el baño salía de forma irregular, hay que tener algo de paciencia para ducharse.
- La TV muy antigua, no es lo más importante, pero sí te apetece conectar algún canal como Netflix o Prime, no es posible al no ser SmartTV.
- Antonio Marco (10/5): -
- Andreas (7/5): -
- Paula (6/5): -
- Sorrentino (8/5): La nostra stanza piccola era molto confortevole e accogliente, pulita e letto comodo. - La posizione ottima! Hotel comodo e molto pulito!
- Laura trevi (8/5): - Bell hotel in ottima posizione per visitare la città
- Ourdouillie (10/5): - Très bon emplacement, très bon accueil, belle déco, bon petit dejeuner, bons conseils de restaurants.
- Anastasiya (10/5): Excelente - La decoración y ubicación. La alcachofa de la ducha estaba rota y no salía buen el agua.
- Gema (8/5): - La ubicación es buenísima,al lado de la plaza San Marcos Las colchas y mantas muy antiguas
- Mirko (9/5): -
- judith (9/5): -
- Alessandro (8/5): -
- Marco Gabriel (10/5): - Ubicación, atención del personal, limpieza del hotel. Nada que objetar
- Andrea (7/5): -
- Orrin (10/5): - Great rooms, friendly service in a great location Lack of plug sockets in room to charge phones or any equipment
- Costin (8/5): - Locația se află într-o zonă excelentă la 2 min de Piața San Marco. Raportul calitate-preț este excelent . Hotelul dispune de o terasă la ultimul nivel unde se poate savura cafeaua de dimineață. Singurul minus ar fi că pereții sunt subțiri și dacă ar fi oaspeți gălăgioși probabil ca ar deranja.
- Adel (2/5): Rubbish - The location was the only good thing The beds were uncomfortable. We paid for a double room (with two single beds) you couldn’t swing a cat in the size of room.
Shower didn’t work, was a drip. Asked for aircon to be switch on, didnt happen. Boiling hot and it was only March. Mosquitoes everywhere. Bitten alive.
Emailed asking for partial refund was told where to go!
- Sabine (9/5): Bella Venezia - Eine tolle Lage, sehr freundliches Personal, ruhig und sauber, gut ausgestattet und neu renoviert
- Oleksandr (10/5): -
- ESTRELLA (7/5): Muy buena ubicación - Lo que más me gustó ubicación, el hotel antiguo está chulo pero muchas escaleras y estábamos en la última planta sin ascensor Última planta sin ascensor, fuimos en carnaval y el precio se multiplicó mucho
- marie-claire (3/5): Décevant - La localisation Chambre trop petite mal ventilée. Murs sales et défraîchis. Salle de douche très petite. Ne correspondait pas aux photos de présentation.
Refus de nous changer de chambre alors que l’hôtel était loin d’être complet .
- Michela (6/5): -
- Hunt (9/5): - Small and friendly hotel. Very helpful staff. Good location. Would not be great for anyone who had any issues with stairs.
- Rosa (7/5): - La ubicación
- Lacramioara (9/5): -
- Martina (10/5): Fantastico!! camera pulita , staff gentile , posizione ottima . -
Photos