Best Western Premier Hotel Royal Santina

Location: Via Marsala 22, Rome, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Currency exchange
• Concierge service
• Wheelchair accessible
• Kid meals
• Emergency cord in bathroom
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Key card access
• ATM/banking
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Garage
• Electric bicycle charging station
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Comfort Twin Room

  This room comes with a smart TV with satellite channels, mini-bar, electric kettle and a chromotherapy system. The private bathroom includes bathrobe, slippers, free toiletries and a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Comfort Room, Multiple Beds

  1 King Bed and 1 Twin Bed

  249.1 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LCD television

  Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, twin sofa bed, and laptop workspace; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

  Need to Know - Housekeeping on request

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Sofa bed
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Deluxe King Room

  This modern room comes with a 55" Smart TV with satellite channels, mini-bar, electric kettle and a bottle of water. It also has a chromotherapy system. WiFi is free. The private bathroom includes bathrobe, slippers, free toiletries and a shower.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Sofa bed
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Comfort King Room

  This modern room comes with a 55" Smart TV with satellite channels, mini-bar, electric kettle and chromotherapy system. WiFi is free. The private bathroom includes bathrobe, slippers, free toiletries and a shower.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Sofa bed
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Comfort King Room

  This modern room comes with a 55" Smart TV with satellite channels, mini-bar, electric kettle and a chromotherapy system. WiFi is free. The private bathroom includes bathrobe, slippers, free toiletries and a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Junior King Suite with Terrace and City View

  This modern junior suite comes with a balcony, 55" Smart TV with satellite channels, free mini-bar, electric kettle and a chromotherapy system. WiFi is free. The private bathroom includes bathrobe, slippers, free toiletries and a shower. Late check-out available upon request.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Upper floors accessible by elevator
  • Sofa bed
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Small Double Room with French Bed

  This small room comes with a 55" Smart TV with satellite channels, mini-bar, electric kettle and a chromotherapy system. WiFi is free.The private bathroom includes bathrobe, slippers, free toiletries and a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Guillermo (10/5): Gracias - Todo
• Oscar (10/5): -
• pierre (10/5): - Tout Rien
• Martha Lucia (9/5): -
• Claudia (10/5): Ospitalità sempre al top - L’albergo si conferma sempre una sicurezza in termini di accoglienza di servizio. Unica piccolissima pecca nella colazione il tostapane malfunzionante e uno strudel di mele praticamente crudo, ma sono cose che possono capitare
• Matthias (6/5): Für 3-4 Tage vollkommen IO - Zentral gelegenes Hotel, auch nachts ist es nicht ruhig. Sehr freundliches Personal. Bei dem Zimmer hat es sich um eine Junior Suite gehandelt, dieses waren 2 Zimmer, was gefehlt hat waren Schränke für die Sachen. Wir haben HP gebucht, Frühstück war OK jedoch auch nicht besonders erwähnenswert. Abendessen war reichlich und gut.
• DIANNE (8/5): - Good position, close to transport. Good breakfast. Helpful staff!
• Dicic (9/5): -
• Pedram (9/5): It was a pleasant and comfortable stay - Polite staff, clean room, good location, silent room
• Eric (8/5): - Great location, friendly staff. N/A
• Nadiia (10/5): -
• TETSUAKI (7/5): -
• 巌 (8/5): - ご飯美味しい シャワーだけじゃなくて湯船がある 水道水も美味しい すこし壁が薄い？ 周りの部屋の音が結構入る。 照明消すと、コンセントの電源も無くなるので夜中に充電できない。 ベッドの足、椅子の脚が両方金属製で、足の指がいじめられた。
• Carlos Henrique (9/5): -
• Marco (9/5): -
• MANJIANG (9/5): 感觉恨方便和舒适，下次还会选。 - 入住comfort king room，房间窗户看内部庭院，景观一般，但确实安静。房间面积还可以，虽稍小一些，蛋考虑到这是罗马，而且离火车站非常近（步行三分钟），这个面积的房间也不容易找了。 整体满意。前台都很热情友好，卫浴设施整体很好，淋浴间、卫生间面积够用。淋浴水量足，冷热水调节方便。 向南往火车站方向的附近街区有很多餐馆，吃饭很方便。 只有烧水壶，没有咖啡机。 卫生间的洗手盆太浅，水很容易溅出来，洗手盆的下水也不通畅。
• Emanuele (10/5): -
• Iuliia (8/5): -
• Enhan (7/5): Location is the best it has. - Location is the best. Very close to the Rome Termini Train Station. Easy to travel everywhere. The bathroom is oddly designed and the shower is barely waterproof. The bathroom was all wet and messy after shower. The room had some old-room smells.
• Sead (9/5): -
• chevin (10/5): Très bon séjour dans cet hôtel.je recommande vivement !! - Hôtel très bien situé à côté de la gare Termini.le train Leonardo express y vient directement depuis l aéroport. Personnel très gentil et agréable Bon petit déjeuner et restaurant Bonne literie La réception ne parle pas français
• Michael (10/5): -
• judith (9/5): Very convenient, very comfortable - The location - immediately opposite the bus stop for the airport Nothing
• Mohammad (9/5): روما مدينة اثرية - رائع التعامل ممتاز الفطار ممتاز البعد عن السنتر
• SU CHEN (9/5): -
• WANQI (9/5): -
• Charita (10/5): -
• Swee Lean Christina (10/5): -
• Hirokazu (7/5): -
• MOHAMMED (9/5): The stuff was nice and professional -
• Elisabeth (8/5): -
• Craig (7/5): -
• Jutta (8/5): -
• Usuba (10/5): Was secure and convenient - Bathtub is equipped with shower booth. Also one min walk to termina station. Nothing
• Masafumi (8/5): 便利、機能的 - Roma Termini駅から近く利便性が良い、スリッパとバスローブと飲料水があった、朝食が美味しかった-生搾りのオレンジジュースと生野菜があったのは嬉しかった 予約時の部屋の写真では浴槽があり、明るく、窓からの眺めも良かったが、実際には浴槽がなく、部屋も暗かった
• sandro (9/5): -
• Beth (10/5): -
• Magdalena (8/5): Very nice hotel! - Very helpful and friendly staff, really clean hotel in an amazing location (you cannot get better location if you plan the sightseeing), good breakfast (it is not something obvious in Italian hotels, unfortunately) - Strange setup in the bathroom - tap located in a way that when we were washing hands water was going everywhere around it. Anyway you can live with it. - Corridors were so narrow that if cleaning equipment was there, you couldn’t get through with the stroller
• iwashita (9/5): 十分満足 - ロケーションが中央駅に至近でどこへ行くにも便利、治安もその割には悪くない。近所にレストランも多い。 部屋も狭苦しくなく、清潔でよかった。ホテルの朝食ビュッフェが比較的安く内容も充実。 十分おすすめできる。
• Gabriele Brigitte (7/5): -
• Beate (9/5): Schöne Reise nach Rom - Sehr günstige Lage für Unternehmungen in Rom. Trotz direkter Lage am Bahnhof Termini ruhig.
• Daiki (10/5): ローマ観光には強くお勧めします - 立地がよく、どこに行くにも便利 部屋はよく清掃されていて古くなく、広い スタッフも感じがいい なし
• jesper (9/5): -
• Bogomir Eržen (9/5): -
• Leonardo (10/5): -
• Barbara (9/5): - Great location. Comfortable stay
• Mahazudin (10/5): -
• Peter (10/5): -
• Kerryl (10/5): Very comfortable stay for our first night in Rome. Close to the train station and a great breakfast - Room was lovely, comfortable bed. Staff were very helpful and accomodating. Breakfast was amazing. They stored our luggage for a couple of hours for us. Nothing
• NIDIA (9/5): Faltam armarios - Localização e atendimento Nao tem espaço nos armários pra guardar as roupas
• Tony (10/5): Very comfortable!!! Great bathtub, great separate shower, great breakfast, - Shortest walk to Termini.
• SHU JEN (8/5): -
• Pieter (9/5): - Uitstekend hotel waar er ook een glutenvrij ontbijt werd voorzien op aanvraag. Zeer uitgebreid ontbijt. Uitstekende ligging dichtbij het station. De kamer had alles wat je nodig had, maar was vrij klein. Niet zoveel plaats om je bagage kwijt te kunnen.
• Michael (10/5): -
• Saeed (8/5): الفندق جيد جدا ولأن الغرفة صغيرة جداً - القرب من مركز المدينة الغرفة صغيرة الحجم
• Ayten (10/5): Лучшее в районе Термини - Отель вполне заслуживает свои 4 звёзды. Регулировка температуры, комфортная ванна, мягкие халаты, удобные кровати, и главное,отличное расположение. Единственный минус- в комнате не было рожка для обуви, для кроссовок он весьма необходим))
• Mustafa Nail (9/5): -
• Mohammad (8/5): جيدة - النظافة بعيد عن المركز و الفطور عادي
• Anastasia (10/5): -
• MARIANO (9/5): -
• YICHUN (9/5): -
• YICHUN (9/5): -
• YICHUN (9/5): -
• YICHUN (9/5): -
• Manuel (10/5): Hotel BW Premier Royal Santina: un gran ambiente y lugar de relajo!! - muy buena calidad de la comida, desayuno abudante, cena muy sabrosa y platos con valores super adecuados. Atencion y amabilidad del personal excelente!!! Piezas con espacio adecuado y excelemte limpieza. Sin observaciones
• Khamolrat (10/5): -
• Silvia (10/5): Abbiamo soggetto per un weekend a Roma hotel bellissimo ottima posizione camera molto bella, anche la nostra Sophie ha g - Accoglienza, pulizia,camere, posizione
• Aniello (10/5): -
• Mark (10/5): -
• Vanessa Issel Jane Galope (10/5): Wonderful and a safe place to stay. I highly recommend. - Thr place iand all the staff were pleasant None
• Thamirys (1/5): -
• nilesh (9/5): - Location excellent. Room size tight
• Anno (8/5): - Locatie, ontbijt en medewerkers in het algemeen Afrekenen aan het einde ging een beetje vreemd
• Sebastien (9/5): -
• Bruno (7/5): Gutes Hotel, mit Verbesserungspotential - Freundliches, hilfsbereite, kompetentes Personal. Insbesondere die Chefin des Frühstück-Services sorgt durch ihre ausserordentlich liebenswürdige Persönlichkeit dafür, dass man sich willkommen fühlt. BADEZIMMER: - Der Wasserablauf von Dusche und Lavabo war und blieb leicht verstopft. - Die Duschverglasung hatte zwei undichte Stellen. - Der Wasserhahn war zu nahe am hintern Rand des Lavabos angebracht. - Die Bodymilchbehälter etc. waren nicht benutzerfreundlich, weil sie zu hoch oben positioniert waren. - Es gab nur einen einzigen - und zu hoch angebrachten - Haken zum Aufhängen von Tüchern oder Bademantel. GETRÄNKE IM ZIMMER: - Es gab keine Nesquickmaschine. - Der Nachschub von Kaffeebeuteln und Zubehör erfolgte nicht zuverlässig. ZIMMERREINIGUNG: - Ein Zimmerreiniger war einmal um 8h bereits an der Arbeit im Zimmer und unterbrach seine Arbeit auch nicht, als ich nach dem Frühstück ins Zimmer kam. FRÜHSTÜCK: - Es gab keine ungezuckerten Naturflocken für Müesli und kein richtiges Vollkornbrot. - Die Auswahl an Käse, Aufschnitt und frischen Früchten sollte in einem Hotel dieser Klasse reichhaltiger sein. Diese Mängel liessen sich zum guten Teil durch Instruktion und Kontrolle vermeiden…
• May-Wilkie (7/5): - Location, cleanliness, friendly staff Not having air conditioning as advertised - had to have window open and was kept awake by road noise
• Akiko (6/5): -
• Hikmet (9/5): -
• Tatiana (10/5): отличный отель в Риме - Все отлично, все соответствует описанию, номера небольшие ,но чистые, новые и удобные нет
• sirichete (9/5): Good - Breakfast is ok location is very good No morning champaign
• 9changp (10/5): Positive aspects - It is located close to the train station. The WiFi connection is stable. The breakfast is bountiful and delicious. The ambience is clean and tranquil.
• 9334b793c93c73f186e35b122347ba65 (8/5): -
• usathomas (2/5): Best Western, not Premier - but there are too many common stupid issues inside rooms 1) rooms are too dark, even we turned on all lights 2) why put one big heavy steel chair (no wheel type) inside the room, occupying the available space, the seat is not easy to be moving a little bid, 3) no storage drawer underneath the working desk, unless you don't want your guests staying more than a day, we then put all misc items spreading everywhere on desk 4) no night dimmed light after we turned off all lights 5) only one cloth hook above the toilet seat, no hook inside bath room, how we could hang the cleaned underwear, and how we could hang two used towels 6) the shower door is stuck on its rail, hardly to be slided side to side 7) the most stupid is the water faucet at the washing basin, the water outlet is too short and situated too close to the back, the water then spreads over and wet everywhere, 8) too low and unstable water pressure at level 8, some moment was short of cold water, just dripping with hot water, this is very terrible. This is entirely damaged the Best Westin name
• 7c7e5ee138e6723e268242c4238490aa (8/5): Gute Lage, sehr freundlicher Concierge, alles für uns perfekt. - Die Lage beim Bahnhof war für uns optimal. Dass es nur ein üppiges Frühstück für 17 Euro gibt. Für einen Cappuccino und 2 Croissant mussten wir auswärts gehen.
• 8d7f38914b3b72c0a115e62d872c7cfd (9/5): - good location
• 710293eea2a47193adad08929546b9a1 (3/5): -
• 5d6190b9133c70b0a344f0f88a56b7c5 (9/5): -
• 9ad3de4dc66871f96ff3ed6463e85140 (8/5): -
• c703d528bd0c730079f97d578eb59be4 (4/5): - Booked a double and a single bed, but only got one at first. Had to wait 20 mins for the staff to set it up. To make things worse, the room was very dusty and poorly cleaned. We spent an hour cleaning the room by ourselves.
• 0573c9e4384d70fd59d9eae754a22849 (10/5): Empfehle ich gerne, jederzeit wieder! - Freundlich, sauber, große Zimmer und perfekte Lage
• 9bbae66e170070d4298d8db6b75024b5 (10/5): - Hotel muito acolhedor, muito bonito e bem localizado no centro de Roma. O grande destaque vai para a equipa, que é simplesmente extraordinária — sempre atenciosa, profissional e de uma simpatia genuína que faz toda a diferença na experiência.
• fdb218238c4c70f95ddca3e10c1fc4bd (10/5): - Quarto tranquilo, relaxante, ideal para relaxar na excelente ducha e poder ouvir música, dormir confortavelmente. Café da manhã muito bom. Falta de opção no cardápio para o jantar.
• ab16e7f6536d704ac2af7aba6e844094 (9/5): - five minute walk to the train station
• cosimo (8/5): -
• Atanasov (9/5): -
• Maria Carla (10/5): - -Excellent location, just a few steps from Roma Termini making it very convenient for exploring Rome. -Rooms were modern -Staff was professional and welcoming -Late check out - we were able to request for a late check out at 4 pm for an additional EUR 60. None
• sandysO1735CO (10/5): Early 60's travelers - Excellent, very clean and accomodating hotel. We are early 60's repeat to Rome, travelers. This is one of the best hotels we have stayed at. The whole place was clean. The staff amazing. (shout out to Federica and Nadia in the Resturant). It was an amazing stay and we look forward to returning next year. Nino and Sandy Toronto Canada.
• Germano (10/5): Tutto perfetto - La posizione, la colazione ricca, la stanza spaziosa, la cortesia dello staff
• Zsuzsanna (10/5): -
• Nazam Arda (10/5): -

Photos