Hotel Di Ann Amsterdam City Centre
Location: Raadhuisstraat 27, Amsterdam, North Holland, 1016 DC, Amsterdam, NL
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Enjoy complimentary wireless internet access, tour/ticket assistance, and a vending machine during your stay.
Star Rating
Hotel Di Ann Amsterdam City Centre proudly holds a 2-star rating from Hotelstars Union, offering quality service in the heart of Netherlands.
Central Location
Located steps away from popular attractions like The 9 Streets and a short walk from Anne Frank House, our hotel provides easy access to the best of Amsterdam.
Plan your unforgettable Amsterdam adventure today at Hotel Di Ann Amsterdam City Centre.
Important Information
- Children 17 years old and younger are not permitted at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Street parking
- Wheelchair accessible
- Multilingual staff
- Internet access in public areas - high speed
- Smoke-free property
- Tours/ticket assistance
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Rooms Available
-
Double or Twin Room
2 Twin Beds OR 1 Double Bed
97-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room, 1 Double Bed (Double Room, Balcony)
1 Double Bed
75-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Economy Twin Room
1 Twin Bunk Bed
85-sq-foot room with city views
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Basic Double Room (Double Room)
1 Double Bed
75 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Single Room with Balcony
1 Twin Bed
86-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Small Double Room with Balcony
1 Double Bed
75-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Twin Room with Balcony
2 Twin Beds
97-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Single Room (Single Room)
1 Twin Bed
65 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Triple Room (Triple Room)
3 Twin Beds
118 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Economy Twin Room
1 Twin Bunk Bed
81-sq-foot room, located on the top floor, balcony with city views
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Twin Room (Twin Room)
2 Twin Beds
75 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Georgia (4/5): - Run down, steep, bathroom needs to be replaced, windows needs sorting, bedroom floor needs to be sorted and it was mentioned that there was a safe and fridge in the rooms which there wasn’t. It’s clear the cleaning staff are trying their best but the rooms need to be redone. A lot of other complaints were made by other guests during the stay which speaks for itself! It’s cheap and doable for a couple nights but I would look elsewhere beforehand
- Ben (2/5): - Bed bugs everywhere, staff were rude apart from this one man behind reception. Got kicked out a day early even though I paid the extra night and showed receipts. Saw the bad reviews before this but didn't realise how bad it was. Got bites all down my face from where I slept. Thanks 👍
- Marisa (6/5): Great staff. Outdated rooms - The staff were great. The property itself could use a major facelift. Was fine for what I needed but lots of room for improvement and updates.
- steven john (2/5): - Extremely Disappointing Stay! We tried to cancel our stay after reading reviews about bed bugs, but the hotel refused. They told Expedia.ca they would ensure a “well-appointed” room, yet what we received was far below that promise. While the sheets appeared clean, most of the room was poorly maintained — curtains hanging off the rail, ceiling tiles with water damage, and flooring peeling up. An outdoor patio table had been brought inside from the balcony. There was no hand soap or tissues, and the bathroom smelled musty. Common areas were dirty, and balconies had cigarette butts floating in containers. The fire alarm went off three times during our stay; the receptionist said it was due to showers, and no evacuation or notice was given. One morning there was no hot water, apparently off since the day before, with no notice to guests. We didn’t encounter bed bugs, thankfully, but overall the hotel was in poor condition and far below the quality expected from an Expedia listing.
- Luis Adrian (2/5): - That was disgusting and grossest place I’ve ever been to as soon as I checked in, walked into the room and checked out this unacceptable place disgusting a role and I have all the pictures to prove it mold on the bathroom ceiling yellow stains on the old towels inappropriately cleaned from previous guest sexual toys. Condoms were left from two days prior to my stay. Never stay here. The staff in the checking area has no patient doesn’t wanna hear what you have to say. Nothing completely unaware of customer service.
- Sherlene (2/5): - No elevators, just a narrow and steep stairs. The room is too basic
- Louie (6/5): - Good location but minimal services.
- Laura (8/5): - Lovely staff, basic room but fine for what we needed. Would have been nice to have a kettle/cups in the room but other than that great stay.
- Naomi (10/5): - Hotel staff are just just amazing. We come back everytime. May not have lifts but you get what you pay for. Amzing staff make the experience every time. Amnia and Steph are just the most amazing women. The rest of the staff are just as lovely. Highly recommend if your looking for that home from home feel. I have stayed here on my own and felt so safe so if your a solo traveler and are looking for a safe place then this is your safe place for sure. As a couple my husbad and myself love the convience of the location. Good food and places to shop within seconds of leaving the hotel. Musems are soo close aswell. So what ever your trip this hotel really does give you what you need. Amazing views of the city from every room we have stayed in. I just do not recomend if you cant walk up stairs. I stuggle with them but its well worth the effort.
- Colleen (4/5): - Location is the only good quality this hotel has for the price.
- Ed (6/5): - To be fair the hotel was like I expected it to be. Let's just say if you're heading to Amsterdam for a romantic weekend, this probably isn't the one for you, but if like me, you're with friends and just looking for places to sleep then it's ok.
- Arleene (8/5): - The stairs are hell…
- Trevor (2/5): - We got upgraded to a triple room from a double room which was nice, but since coming back I have multiple bed bug bites all over my body.
- Stewart (10/5): - The balcony was brilliant and staff very polite
- ben (2/5): Dirty room, long steep stairs, bitten by bed bugs - Dirty room, long steep stairs, bitten by bed bugs AVOID!!!
- Roger (8/5): - Clean room and bathroom but the room is very very small if you got many luggage it's a struggle to put it somewhere and be able to move. To get to the front desk from the street you have to climb 2 level stairs very narrow and steep. If you got too many or heavy luggage it's a challenge and more stairs after the front desk to get to your floor. No elevator
- Colette (2/5): - Room wasnt like the photos show, biten nails found on the floor, ( i have pictures) wooden slab was holding the window open, not safe! Dirty room dirty hotel.
- A (2/5): The street would have been better - The pics say it all so we couldnt stay there. Contacted Hotels.com who reassured me it would be fine
- Rohit (10/5): - Nice and peaceful
- P A (8/5): Simple but cozy - It's centrally located and close to everything, just what we wanted. The only downside is that it doesn't have an elevator, and the stairs, with their shabby carpets, are discouraging at first glance. The room was very simple and small, but cozy.
- Michelle (4/5): - Initially booked a single room but on arrival it was tiny! Requested to upgrade to a double room, staff member behind the counter done so grudgingly (I was happy to pay the difference! So not sure what the issue was…) Bedding was fresh but hotel pretty
- John (8/5): - Great location
- Patrick (2/5): - What a dump. The man at reception as soon as he saw my passport, asked me if I voted for Trump. The room smelled. The bathroom smelled even worse. And we were covered with mosquito bites the next morning. Or those may have been bedbugs.
- Christopher (6/5): - Small compact room, ideal location.
- Seiko (6/5): - We spent three nights in a twin room. The room was dated and needed redecorating. The bathroom was clean but smelt of sewage, probably owing to the age of the property. The window would only stay open by being propped up by a wooden block (which fell out a couple of times - luckily no one was passing below at the time but it was quite dangerous) We were there in the height of summer and our room was extremely hot. We couldn’t leave the window open at night because of the mosquitoes so it was quite uncomfortable. We only needed the room to sleep in so we managed to stick it out but I wouldn’t recommend it if you want to spend time in the hotel. The stairs didn’t bother us, although they were very narrow and steep. On the plus side the location was very central and you could walk everywhere from the hotel.
- Emma (2/5): HORRIBLE/ SCAMMING - do not stay here. The staff checked us into our room and we noticed that the smoke alarm has already been tampered with, there was a sock hanging from it, covering it. Stupidly, we did not notify them because we were confused, furthermore, the housekeeping came in and out of the room for cleaning six days in a row and failed to do anything about it, they had to have seen it and simply left it there, so we assumed it was on purpose at that point. On the 6th day, we come back to the room and are locked out, so we approach the front desk and they informed us that we need to pay €150 for “tampering” with the smoke alarm. We even paid extra for a room with a balcony, why would we then tamper with the smoke detector? The staff was completely unfriendly and everyone said there was nothing they could do, no communication between any of the staff and none are on the same page about anything. We contacted hotels.com, who talked to the staff, and apparently Stephanie lied and told them that it’s part of their “daily duties” to check things like that, if that is true then why did it take them six days to notice something like that? And why did they check us into the room in the first place with it already having been tampered with? They also failed many of the other “daily duties”, leaving garbage in the room that we set out to be cleaned, forgetting towels, and honestly seemed to do very minimal cleaning if any at all. If I could give 0 stars I would
- Alyssa (2/5): Bedbugs! - I got bedbugs! They need to treat it and I would like a refund!!!! I have pictures if you’d like to see them.
- Kjha-Louise (8/5): - The night time male staff member very lovely
- Michael (10/5): - Comfortable
- Craig (6/5): Eaten by bedbugs. - Excellent location but the room was VERY basic. Bathroom rather cramped and smelly. Mystery liquids on the balcony wall. Bitten over 30 times from bedbugs
- Verified traveler (2/5): - Staff doesn’t care, and has bed bugs
- Chunilal (2/5): - There was construction ongoing along the pathway outside the hotel and the toilet and bathroom needs to be upgraded.
- Lucy (2/5): - This was, without a doubt, the worst hotel I’ve ever stayed in. First of all, the stairs just to get into the building are ridiculously steep and dangerous—especially with luggage. Once inside, things only got worse. The man at reception was extremely weird and even knocked on our door late at night for no reason. It felt creepy and totally unprofessional. The room was absolutely filthy. There were holes in the walls, the shower was disgusting, and the whole place felt like it hadn’t been cleaned in months. Even worse, the room was infested with bugs—not just mosquitoes, but black beetles crawling everywhere. On top of all that, there was no air conditioning, and the windows didn’t even open, making the room hot, humid, and unbearable. And here’s the real kicker: it wasn’t even cheap. We paid around €200 per night, which is insane for the condition this place is in. The photos online are a complete scam—they look nothing like the reality. This place should not be allowed to operate. We left a day early because we couldn’t stand it any longer. Do yourself a favor and stay far away from this place.
- Michael (6/5): - I was in a basic single room, but then it was a last minute booking, and perfectly adequate for one night. The bed was too soft, but the shower was good. Very steep staircases to reach reception and the rooms, and no lift.
- Rachel (10/5): - Good location. The very steep steps to our room on the top floor (174 i think) kept us fit!
- Nicholas (10/5): - The street out front is under construction and they start hammering at 8am
- Donna (8/5): - As expected, I would come back, but I like wild camping
- Emma (8/5): - Great location, only a few minutes walk into the centre and 15 minutes walk from Centraal station. Room was clean and comfortable. Exactly what I needed for a short stay
- Sami (2/5): - Leaky room when it
- Zoe (4/5): Poor - The check in went great the room it self was poor the bathroom was a very awful swege smell the mattress was like a bed of bricks.
- Elizabeth (4/5): - Steep stairs, no air conditioning or offering of portable fan, room hot, and curtins wouldnt close, old and tattered. Dated rooms, cheap, cheap cheap beds. Wasnt told that there was/is road construction right outside, very loud and started by 7am, looks as if they been there for months and will be much longer. Shower water goes every wheres leaving it a slipping hazard.
- Alexander (8/5): - Lovely hotel in the centre of Amsterdam. Comfy bed in a cosy room with a balcony which gave me a wonderful view of the street
- Naomi (10/5): - We come back time and time again purely for the wlocome we recieve from all the staff. We will be back in september with our children for a family holiday. Its a home from home. Safe, welcoming, amazing staff. Especially stephanie and arminia. I would highly recommend this hotel. Even for solo women travellers. I have stayed on my own and felt as safe as i did at home. If you need local knowlwdge the staff are always happy to point you in the right direction. Ok the staira are a mission, but also a reminder of the history preseved within the old building. We will be back and look forward to seeing the amaizing staff.
- Nauman (6/5): - The mattress needs a replacement.
- David (10/5): - Really good close to all. good service and a smocking freindy balcony
- rohan (8/5): Quick stay ok - Location was the best and only thing great about this hotel.
- Rhodora (10/5): - Very happy with my stay
- Sarah (2/5): - Nothing like the pictures. Awful.
- Rhodora (10/5): - Very happy with my stay
- Tsaiyeh (6/5): - Very old rooms, bathroom was very very uncomfortable an there were no elevators and the steps are steep. The walls had a tapping noise that made it difficult to sleep with and there was construction outside with loud noises.
- Tanvir (4/5): - The stay was ok the room was dirty
- Avery (2/5): - Dirty
- Jaime (8/5): - The staff was friendly at check-in and check-out. The bed was comfortable. The floors could have been hovered / swept better by the cleaners, but everything else was clean in the room.
- Helene (10/5): Nice stay - central - amazing central location just a couple blocks from the Anne Frank's house, pretty building, friendly staff, clean room. We got upgraded to a room with a balcony with no prompting - nice big windows, good view. Noise does come through, but we found that a white noise app basically drowns it all out at night.
- Kelly Louise (2/5): - Unfortunately i had to leave after one night. * Not clean * Bed bugs *Tv not working *smelly *a man walked into my room in the middle of the night using his key card for another room, no security. I hope i can get some kind of compensation as i had to pay for another hotel and have been itching like mad since leaving the room.
- Ian (2/5): - BLOOD IN THE BED - Absolutely disgusting property.this hotel is unsanitary. This hotel is using photos of different rooms to market its property. Stayed mid week May 2025. Photos on Expedia do not accurately represent the property or rooms. Bed is a prison cot style bed. Mattress was yellow and blood stained. Mattress protector was even worse with large blood stains the size of the room card. Bathroom filthy. Window broken, had to use fan to keep window open. Curtains torn. Walls were sticky and visible stains running down them. Contacted Expedia to complain - no assistance given.
- Verified traveler (6/5): So so - The hotel was very old, cleaning was not so good, if you only need a place to sleep is ok
- Luke (2/5): - Arrived at the property early and explored the area near and seemed very lively and beautiful. Upon arriving to our initial room it appeared as if it wasn’t cleaned at all stains on the sheets, mold in the bathroom. Went to front desk and were given another room which was better but very much so had similar issues. The rooms are incredibly different than the pictures. Seems as if the pictures are from when it was owned by different people. Very deceiving place
- Diana (8/5): - Nice location, clean room and responsive staff
- tracy jane (2/5): Peison cell look - On arrival the stairs to reception are very steep. I asked the receptionist if he could help me with my bag he kindly did. On the way out another receptionist guy saud he was too tired to help!!! This says it's a 2 star hotel. Rubbish not even a 1 star. In room 2 beds one chair one bedside cabinet. Honestly it was almost like a prison cell tbh. Now I'm not 5 star hotel kind of person. And I've stayed in some nice hostels and caravans. If your just going to party this room would be okay as theres nothing in it to ruin! So yeah very disappointed with this hotel.
- Verified traveler (8/5): - Hotel was good, room was nice and clean. Nice balcony area and most of the staff nice. Theres some major roadworks ongoing directly outside but the noise isnt too bad. One of the receptionists attempted to insult me but its OK, I'd also be bitter if I was working on a hotel reception in my old age.
- Marty (4/5): - The " death stairs to the desk and rooms is like nothing we have ever experienced. If you have large bags don't stay here. This is a backpackers hotel with prices that are well above the norm for this type of property.
- owen (2/5): - One coat hanger in the room for a week stay with 2 people, floor was covered in dirt and grime as well as leaves blown in due to balcony door being left open, dust all over and hairs in the bed we decided not to risk stopping here after we looked and saw reviews of bedbugs hotel not worth the time of day, shocking.
- Lucinda (8/5): - Very basic room, en suite was good. Very steep stairs from street to 2nd floor reception and another two flights to the room: not for the faint hearted or those with a lot of luggage. Tourist tax is an extra cost.
- Andrew (8/5): - Staff were very friendly and the location is great.
- Kim (8/5): - Clean and conveniently located most things just a short walk away
- Michael (4/5): - Property was overpriced and dirty. The staff were rude and indirect. The room was small, unkept, and very noisy to neighbouring rooms and the street. Would not recommend a stay here.
- Damion (6/5): - Nice location
- Erika (2/5): - It’s one thing to advertise no stairs, another to have a carpeted ladder. The room itself was not very clean, there were bugs, the bathroom practically unusable. This was closer to a hostel than a hotel.
- Ricardo (2/5): - The entrance with very dangerous stairs, the room and bathroom in terrible condition and dirty.
- Claire (2/5): - Unsatisfied with the service
- Angela (2/5): I got what I paid for - I was aware that there was no elevator but three flights of steps about 5” deep and a steep vertical incline was ridiculous. Only one outlet in my room worked. I looked at the hotel photos after I stayed there and none of those rooms look remotely like mine. It resembles a monk’s cell.
- Edy (2/5): - The closeness to tourist attractions. I didn't like the narrow, steep stairs, but above all, the lack of routes of evacuation in case of an emergency. There aren't any emergency exits, basically, only one entrance, which would be the exit at the same time.
- Naomi (10/5): - The staff are always what makes this hotel extra special. We have visited with friends as couple and i have a visited solo. Every occasion has felt like a home from home. Polite staff, any little hiccups sorted with mins of speaking to a mamber of staff. As a solo woman traveller i have felt safe. Always a warm welcome alone or with company. Myself and my hisband will not stay anywhere else. Value for money is always a bonus, the only downside is the stairs but it's a sacrifice we are willing to make for the welcoming we receive from the staff. Steph is just a treasure to the company along side many other other staff. If i was to name them all i wouldnt have enough space. Just thankyou to everyone who makes us always want to come back again and again.
- Tyler (10/5): - 1010101010
- Verified traveler (2/5): go find a hostel, this felt like a scam or a joke. - there were maybe no bed bugs, I left itchy (even though I slept fully clothed), sick (I'm assuming from the musty window curtains) and almost puked on a regular basis (due to the smell in the bathroom that was absolutely rank.
- Catherine (4/5): - No hot water, hot water tap did not work, safe did not work, there was no soap to wash hands. Soap dispenser was broken. Place was convenient to get to but stairs were a pure nightmare to carry bags up and down. Room was cold, thankfully weather was warm. Room was extremely basic, definitely not worth the high price that was charged.
- IBRAHIM (2/5): - The building is too old and has no lift, just stairs. To reach the reception, you should go up 37 steps on a very narrow staircase with your bag, which was very unsafe. After that, I should go further 17 steps up stairs to reach my room. The room was poor regarding cleaning, sound insulation, and outside wind/air insulation, as the windows were very old. The cost was not cheap; it was 119 GBP per night with no breakfast.The water drainage in the bath was slow, and it accumulated for a few minutes.
- Ali (10/5): - Friendly staff, lovely rooms, clean sheets and towels
- Linda (6/5): - This hotel is in an excellent location, a 15 minute walk from the train station and near sites like the Anne Frank house. I was not prepared for the steep stairs going up to the hotel, especially when carrying my luggage. I got used to that, you have to take your time. The worst part was the cleanliness of my room. Garbage on the floor, razor in the shower, dirt under the bed. I was there for 3 nights, the same things remained the whole visit. Floor was dirty, bathroom wasn’t cleaned (they made the bed, that was it), garbage can not emptied. I knew it would be a small room in an old hotel, I was prepared for that. I wasn’t prepared for the lack of cleaning in my little room. Very disappointed in that, but loved the location.
- Christine (8/5): - This is a quiet and clean place to stay. Very central and easy to walk to a lot of Amsterdam's sights.
- Emma (4/5): - Staff are lovely, rooms need a very good clean. Fresh towels and beds made every day. Extremely steep stairs throughout and no lifts.
- Muhammad (2/5): - Worst hotel and service ever.
- Joshua Paul (4/5): Only if you are desperate to find a room - Long narrow dirty staircase so only bring a light small suitcase. Staff where pleasant and friendly. Room itself needs a complete clean and be refurbished. Noisy when doors where open and shut. Thankfully I was only there for 12 hours.
- Jack (6/5): - .
- Amelia (4/5): - Sink was cracked, room was dusty, walls were filthy, smelt of smoke, dirt on the curtains, hairs all over the room. As well as practically nothing but the bed being clean or in good condition, the staff were very unhelpful and dismissive when asked who let themselves into our room whilst we were in it. Did not feel all that safe as 21 and 20 year old girls.
- Lewis Edward (10/5): - Perfect placement, amazing view of the buildings from the window. Very comfortable bed, clean sheets and friendly staff. Will be coming back again
- Michael (6/5): - Its well located and clean for the price my main issue is the lack of proper storage for luggage if you get there early and no elevator since the stairs are very narrow but the staff is friendly and clean up well and unlike paris their showers do have curtains so the floor isnt too wet.
- Verified traveler (4/5): Very basic - The room was very basic, it was very cold at night as the heating wasn’t working and the duvets were extremely thin. There was middle of the night entertainment which was either the smoke alarm going off , people shouting and throwing stuff around . Very good location but wouldn’t recommend otherwise .
- Zubetha (10/5): - the room was clean, comfortable bed, plenty of towels, great warm room with a balcony a really great find for Amsterdam. i would definitely stay again. thank you
- Lewis (6/5): - Staff good,for the price you get what you expect 👍
- Scott (8/5): - Staff where amazing, rooms need a upgrade but theyres nothing wrong with them for the price. Definitely be back
- Sai khin (6/5): Great. - It was a basic single room with a balcony 407! Top floor. Steep stairs! Like I said it was very basic with TV, heating and a very hot shower with a good hair dryer. Can't complain as it was very cheap and I needed a balcony to smoke. Staff was friendly. Hotel location is amazing,5mins from dam sq a few mins walk to Anne frank. Could walk every from the location. I would stay again as it's cheap and has balcony. Cleaning every day! I didn't have any storage or safe. Had to bring the chair in from the balcony to put my stuff on
- Henry (10/5): - having the balcony made it ace ,
- Verified traveler (2/5): AVOID AT ALL COSTS - AVOID AT ALL COSTS! Bed bug ridden Hairs and blood stains on the sheets Filthy bathroom Rock hard and I mean rock hard beds Poor staff at reception were not helpful at all. Left this hotel at midnight to find something else even homeless would have something to complain about! SAVE YOURSELF THE TIME & MONEY BOOK ELSEWHERE
- Liam (6/5): - Place needs aot of tlc. Updated paintwork etc. It would go a long way. And the smell from the drains is not good. Staff and location were both great
- Ben (10/5): - Excellent location. Excellent spot for someone who only spend time in a hotel room to sleep
- Ben (8/5): - My only issue with the hotel was i expected a safe in the room as it was listed in the original booking but other than that had a great stay and would definitely stay again the staff was friendly and great and the location was perfect for me
- Tracey (8/5): - Good location. Good value for money. Nothing fancy very basic but totally fine for the price
- Graham (8/5): - Staff were amazing views are amazing had a hard mattress prefer a softer one really love this hotel and if we were staying another night I know staff ie Steph would go out of her way to correct it for us and anyone thanks again
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