L'Ouest Hotel

Location: 3, Rue du Rocher, Paris, fr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Double Room (Double Room Baignoire)

  1 Double Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - 24-inch TV with satellite channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Safe, phone, and wardrobe or closet

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Partially open bathroom
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Bedsheets provided

• Double Room (Double Room Douche)

  1 Double Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - 24-inch TV with satellite channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Partially open bathroom
  • Free cribs/infant beds
  • Bedsheets provided

• Double Room with Shower

  No extra beds or babycots are possible in this room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Socket near the bed

• Twin Room with Bath

  This larger room offers a TV and a private bathroom with a bath. An extra bed is possible in this room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Socket near the bed

• Superior Triple Room

  This triple room includes a flat-screen TV and a telephone.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Socket near the bed

• Superior Queen Room

  The double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The double room offers a safe deposit box, parquet floors, heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Cots
  • Socket near the bed

Guest Reviews

• Huda (9/5): الاقامة رائعة والامن جدا عالي بالفندق - الموقع ممتاز وسهولة الوصل للمترو والباصات صعوبة وصول التاكسي للموقع بسبب وقوف الباصات امام الفندق
• Katerina (6/5): -
• Toshiyuki (9/5): コスパよい快適なホテル - エレベーターもあり、部屋も清潔、クーラーも着いており、シャワーブースも広いです 冷蔵庫が着いているとよかったです
• Valentina (8/5): -
• Aybüke (10/5): . - . .
• Daniel (10/5): -
• Sorincool (8/5): - Curățenia exemplara . Camera a fost renovata recent ,locația foarte buna . Miros de insecticid probabil au fost ceva gândaci combinat cu miros de mucegai pentru că este foarte vechi . Cu personalul nu te puteai înțelege nu erau foarte prietenoși . Și trebuia să lași cheia la recepție de fiecare daca când plecai din hotel și era o pierdere de timp pentru că trebuia să aștepți să îți caute cheia și să termine cu alți clienți .
• denislav (10/5): - Merkezi konumu sayesinde Paris’i gezmek çok rahattı; birçok önemli noktaya yürüyerek veya kısa metro yolculuklarıyla ulaşabildik, ayrıca check-in öncesi valizlerimizi memnuniyetle teslim almaları büyük kolaylık sağladı. Merci pour votre accueil chaleureux et votre gentillesse, nous avons beaucoup apprécié notre séjour.🥰
• Riccardo (8/5): -
• Abdul Rehman (1/5): Bad Customer Service - I was not able to travel because of train tickets reservations, I cannot comment on this part. I would like to express my disappointment regarding how this situation has been handled. Initially, when I sent a message requesting confirmation of my check-in and booking status, I did not receive any response from the property. However, as soon as I submitted a cancellation request, I received an immediate reply denying the cancellation. This gives the impression that customer concerns and communication were not prioritized until the payment or cancellation matter became involved. I find this unfair and disappointing from a customer service perspective. Had the property responded promptly to my initial inquiry, the situation could have been handled more transparently and professionally
• Michal (9/5): ממליצה בחום למי שרוצה מלון פשוט ומרכזי מאוד - מיקום הכי טוב שאפשר לבקש, מסעדות, ברים, חנויות, הכל מתחת למלון. חדר מרווח מאוד יחסית לפריז, מים וסודה חופשי כל הזמן בלובי, נקי, נעים. ביחס למחיר אין תלונות.
• Benigna (8/5): - Correcto
• Patrick (7/5): - Personne à l'accueil très agréable et serviable
• Pilar (10/5): Experiencia muy recomendable. Repetiremos - Hotel muy cómodo y agradable. Muy bien situado, a 1 minuto andando de la estación de saint-lazare, dónde te deja el metro directo del aeropuerto y tienes conexiones con toda la ciudad en transporte público. A 10 minutos andando de la iglesia de la Trinidad y de las galerías lafayette. Habitación muy cómoda, recién renovada y muy limpia. Calidad- precio inmejorable
• Johanna (8/5): Tolles Hotel für eine Städtetripp - Einfacher und netter Check-in und Check-out. Super zentrale Lage, um alle Orte von Paris zu erkunden - egal ob per Bus oder Metro. Das Zimmer war durch das dritte Bett etwas klein, aber da wir nur zum Schlafen dort waren absolut ausreichend. Das Bett war dafür umso größer. Das Badezimmer war groß und neuwertig. Mit geschlossenen Fenstern alles ruhig und gut zum schlafen, trotz der Lage zum Bahnhof gerichtet. Klimaanlage vorhanden. Die Klimaanlage hat sich das ein oder andere Mal in der Nacht an-und ausgeschaltet. Durch die Holzdielen waren die Gäste über uns hin und wieder beim Laufen zu hören.
• Ahmed (7/5): -
• Arnab (9/5): -
• Jaana (8/5): Very good cosy hotel with short connection to underground/metro services - Breakfast was very good for the value. Friendly service. Short distance to underground/metro. Breakfast area was a bit tight.
• John (9/5): -
• Ilaria (8/5): - Fermata bus 22 (72) davanti hotel , stazione ferroviaria a 4 minuti a piedi, con accostamento di diverse metro Cortesia dei vari dipendenti. Avevamo la stanza 32 al 3 piano raggiungibile via scale o ascensore, stanza non troppo grande come tripla ma bagno davvero grande con vasca e box doccia. Pulizia camera giornaliera L assenza di un mini bar , non so come si possa in estate non avere qualcosa di fresco in camera Nessuno alla hall ( per quanto gentili) parla italiano.
• Michela (9/5): -
• Sebastien (7/5): -
• Yves (7/5): -
• Val Humsch (9/5): - La propreté, la grandeur de notre chambre, l emplacement, a 2 pas de la gare st lazare, proche des grands magasins. La gentillesse et la disponibilité du personnel. La clim qui est un plus ce week-end Rien
• Jamila (10/5): - Номер был очень уютным и комфортным. Расположение отеля — очень удобное, всё было рядом. Персонал оказался невероятно дружелюбным и отзывчивым — старались помочь нам с возникшей проблемой и сделали всё возможное, чтобы наше пребывание прошло комфортно. Остались очень приятные впечатления. Номер был немного маленьким, но это даже сложно назвать минусом, потому что уют и атмосфера полностью это компенсировали
• Galia (8/5): -
• HELENA (8/5): -
• Carlos Carvajal (6/5): Central pero antiguo - Excelente ubicación, cerca de terminal de buses y metro Gare Saint Lazare, llegas a cualquier parte en menos de 30 minutos. Las instalaciones son antiguas y para el precio esperaba algo mejor
• Dawn (9/5): We had a great stay and this location worked perfectly for us. - The location to the train station was excellent. The hotel was clean and the staff was friendly. Would have liked to have a fridge in the room.
• Alberto jorge (8/5): -
• Isaline (6/5): Bien mais juste pour une nuit - L’emplacement la literie confortable Le personnel peu avenant la propreté et l’odeur
• YOHANN (9/5): Bonne emplacement - L'emplacement de l'hôtel est parfait. A 2 pas de la gare Saint Lazare et de la station de métro. La chambre et la salle de bain sont spacieuses. Tout était propre. Le personnel est très aimable et souriant. Les rideaux ne sont pas assez occultants et la lumière du jour passe dès le lever du soleil.
• Grieder (1/5): Schmutzige, schmuddelige, enge und laute Absteige. - nichts; maximal ein halber Stern; Zimmer und Hotel schmutzig, alt, sehr schmuddelig; Zimmer extrem eng; Geruch im Zimmer ekelhaft; Lüften unmöglich wegen Lage direkt über belebter Strasse; ab 07.00 Baustelle mit Lastwagen und Krach direkt vor dem Fenster. Wir wollten noch am Abend das Hotel wechseln, der Concierge war sehr unfreundlich. Schlimme Übernachtung. Nichts entspricht der Beschreibung oder Fotos auf Booking. nichts; maximal ein halber Stern; Zimmer und Hotel schmutzig, alt, sehr schmuddelig; Zimmer extrem eng; Geruch im Zimmer ekelhaft; Lüften unmöglich wegen Lage direkt über belebter Strasse; ab 07.00 Baustelle mit Lastwagen und Krach direkt vor dem Fenster. Wir wollten noch am Abend das Hotel wechseln, der Concierge war sehr unfreundlich. Schlimme Übernachtung. Nichts entspricht der Beschreibung oder Fotos auf Booking.
• JEANINE (8/5): Super séjour - Établissement bien situé Chambre très propre Personnel agréable Travaux dans la rue donc bruit le matin tôt
• Yoko (8/5): 駅近く、安全な一角にあり良かったです。 - 冷蔵庫があると良かった。
• vessela (8/5): -
• Bas (9/5): -
• Stela (9/5): -
• Emmanuel (8/5): -
• Simonne (9/5): Clean and comfortable 3 star, close to Gare St Lazaire - Conveniently located next to Gare St Lazaire, room had decent space (especially for Paris), was very clean and the staff were extremely welcoming and helpful. Nice little lobby and easy baggage storage. Mercy of mercies - air conditioning you can control the temperature yourself - a rare thing in France! I was very grateful for the comfort. Great hotel for my 2 night stay. You can hear the people in the room next door as walls are thin. Beds are firm (that’s a subjective thing depending on what you are used to). I would definitely stay again.
• Yakupova (4/5): -
• Loic (9/5): Parfait - très bien situé juste à proximité de Gare St Lazare. Chambre très spacieuse, grande salle de bail avec douche et baignoire. Rien à dire, idéal pour moi.
• Renata S Ferreira (10/5): -
• Manon (7/5): -
• Vilnis (7/5): It was OK, but I won't be coming back - Breakfast was very good, but it lacked vegetables and greens. The location is good. If you are ready to walk, then you will definitely enjoy the location. The availability of all possible transport is impeccable. There is no refrigerator in the rooms, there is no drinking water in the room.
• chen (8/5): Good choice for stay. - Location is excellent. Easy to take public transportation. Room is clean, staff is nice.
• Solrun (7/5): -
• LAURA (7/5): - La ubicación Habitación un poco pequeña
• Iacuitto (9/5): -
• Siva Krishna (9/5): -
• Stephanie (9/5): -
• Coke04 (10/5): - Très bien placé très bon accueil Pdj très bien Ras
• Juliana (7/5): Custo Benefício - A localização é excelente, perto de três linhas do metrô e bons restaurantes próximos.
• Elodie (8/5): -
• Anatolijus (10/5): -
• olivia (8/5): Good location, I am fine with the room size (for sole traveller), bathroom was clean. - Good location no refrigerator
• Jeff (8/5): -
• Yeşim (8/5): -
• Ali (8/5): -
• SOPHIE57 (8/5): -
• Inês (9/5): Ótima relação qualidade-preço - Muito bem lcoalizado.
• AALT (8/5): ideal place for family and work . - very strategically located . it is near restaurants, coffee shops and shopping there was nothing significant that i did not like.
• Davide (9/5): - Posizione perfetta. Vicino alla stazione a parecchie linee bus e diverse linee metro.
• Maria Del Carmen (8/5): -
• Martine (10/5): - Emplacement a qq pas de la gare.Petit dejeuner três bon. Mobilier sombre
• Gutiérrez Gómez (7/5): -
• Erika (8/5): -
• Ceylan (7/5): Bir daha kalmam. - Konum çok iyi Tren sesinden uyunmuyor, odada oencere içeri bakıyıor oda hava almıyor ve havalandırma asırı gurultulu. Gündüz bile ısık açmak zorunda kalıyorsun. Oda da buzdolabı yoktu sıcak hava ve suları sıcak içmek zorunda kaldık. Kahve makinası da yoktu bir tek su ısırıcı koymuslar ikram olarak su bile konmamış.
• Suzana (6/5): Dissapointing hotel with no hospitality to guests. - Location, location, location Receptionist approach at the arrival was outrages. At check in, receptionist requested to settle the bill for the room. Even though we vouched by credit card at booking com. I kindly asked if we can go leave the luggage in the room and refresh. And left ID cards of all 3 of us with him. And we will pay in 20 min as we were heading out sightseeing immediately. He declined and stated if we are not confident room will be satisfactory he will cancel the booking. I explained we would just like to refresh after the trip and use toilet and change cloth. He pointed us to the toiled at reception for this. So I paid the room to be able to peacefully change clothes to my 6 year old son and myself. Never ever happen to me in last 30 years I am using booking across the world.
• cristina (10/5): Ideal - Localización excelente! Justo al lado de la estación de San Lazaro, que estás a literalmente 10 minutos en metro de todas las principales localizaciones. El personal muy amable, resaltar la amabilidad de Bruno! El desayuno viendo los precios de paris (6 euros el café) merece muchísimo la pena pagar un bufet libre por 15 euros, muy buena variedad y calidad.
• Vindayer (8/5): - Situation Vieillissant
• sylhaf (6/5): - proximité gare saint lazare, personnel d'accueil un peu bruyant
• YURIKO (7/5): -
• Ana (9/5): Bel hôtel, excellente localisation, personnel au top - La localisation, chambre moderne et propre, personnel très accueillant et aidant. Le personnel qui est censé nettoyer la chambre ne vient pas avant 17-18h de l’après-midi bien que la pancarte indiquant que le room service peut être fait était placé sur la porte dès le matin. Ce 3 jours d’affilée
• Heidi (8/5): Great option for Paris - Excellent location, helpful staff, clean room, comfortable beds.
• Noémie (8/5): Séjour agréable et très bon emplacement - L emplacement Chambre très petite
• Priscille (7/5): - Rapport qualité prix très bon Rénovation récente Propreté
• Xinyue (3/5): Good but the staff made me angry and upset - The hotel's location is very convenient – within walking distance from the train station and very close to the metro station. When going out, you need to leave the key at the front desk, presumably for security reasons. I booked a triple room, and compared to other hotels in Paris, the room was not small; the bathroom was relatively large. However, what I was very dissatisfied with was the attitude of the front desk staff, which really needs improvement. Because I selected "pay later" on Booking, upon arrival the system had not yet attached the payment. During check‑in, a front desk staff member – a bearded man with glasses – asked if we hadn’t paid. I immediately clicked "Pay Now", which seemed to upset him. He wanted me to pay by card or cash on the spot to save the platform fee, and used the fact that he hadn’t received the payment from Booking as an excuse to delay our check‑in, causing me to be late for my subsequent itinerary! Even though I showed my booking confirmation and payment record, and even offered to pay a deposit (which was not necessary at all, just my personal suggestion), the staff member remained stubborn and kept complaining about why I paid through Booking. He also accepted cash only for the city tax. I protested on the spot, but this person later only apologized to my French‑speaking friend, never to me – the person who made the booking and the payment. He had my friend apologize on his behalf. This left me with a very bad impression, and I still feel angry when I think about it. I did nothing wrong by booking on Booking and paying on Booking. Cependant, ce qui m'a vraiment déçu, c'est l'attitude du personnel de la réception, qui a vraiment besoin de s'améliorer. Comme j'avais choisi de payer plus tard sur Booking, à mon arrivée le système n'avait pas encore enregistré le paiement. Lors de l'enregistrement, un employé de la réception – un homme barbu avec des lunettes – nous a demandé si nous n'avions pas payé. J'ai immédiatement cliqué sur « Payer maintenant », ce qui semble l'avoir contrarié.
• Marcela Maria Paz (8/5): -
• Daria (10/5): -
• Sara (10/5): -
• szymon (8/5): נהיננו - המיקום מצוין אי אפשר להשאיר חלון פתוח יש רעש רחוב
• Maltezakis (7/5): -
• Laurent (9/5): - Emplacement Accueil Malheureusement vous ne pouvez pas améliorer ce point. On sent les vibrations lors des passages des métros. Mais ça va.
• Tuba (1/5): Disrespectful and Rude Staff - I did not end up staying at this hotel due to a very negative experience before arrival. The property was unresponsive to multiple messages and refused to cooperate in any way. At one point, my request was described as a “caprice”, which I found extremely unprofessional and disrespectful. One of my messages was even answered with a single word: “NO”. I had identified a significant price difference for the exact same room and tried to resolve it in good faith, but due to the lack of response, I lost the opportunity to proceed with a price match. Given the tone of communication and complete lack of support, I did not feel comfortable or safe staying there, especially as I was traveling with my child. This was by far the worst experience I have had with any accommodation, and I strongly advise others to avoid this property.
• Ruslan (8/5): -
• Chi Nam Jason (7/5): - Location is good and room is clean Corridor is too old and narrow. No fridge in room and the towel is dirty.
• Emanuel (10/5): - Ottima la posizione, la struttura e lo staff Niente
• Marius (4/5): -
• Burhan (8/5): -
• Ludgard (7/5): -
• Ines (8/5): - Locatie en de vriendelijkheid De 1 persoonsslaapbank was wat minder comfortabel voor een volwassenen
• MT1912MT (8/5): - Posizione e pulizia della camera Camera un pochino stretta
• LAURENT (8/5): - La tranquillité et le calme. La machine à jus d'orange. Le petit déjeuner, bacon et oeufs brouillés pas top. Viennoiseries sèches, pains aux raisins pas assez de crème.
• Elizabeth (8/5): - Close to station loads of restaurants. Great staff. Cannot think of anything except we didn't like the mattress protector it was hot and slipped.
• Max (5/5): Good location - room that‘s seen better days - short stays only - The hotel is close the the station „Saint-Lazare“; Therefore, quite good connected to make sightseeing comfortable. Additionally, the hotel staff was nice and helpfull - good job. The room had thin walls, even if I would say that it is quite common in France, it was very noisy (e.g. I could clearly hear my neighbours speaking to their kids). Additionally, in bed, I could hear/feel the vibrations of the underground on the third floor. Regarding cleanliness, I gave a bad rating because of one thing: the outside of the toilet was visibly dirty, also the front of the toilet seat. This is a no go for me, even if the rest of the room looked clean.
• Naho (7/5): -
• Hanna (10/5): -
• Erwan (10/5): -
• Patrick (9/5): Excellent short stay - Did not have breakfast Location beside Gare St Lazare Not the hotels fault, but Uber had difficulty locating it due to bus terminus

Photos