Sydney House Chelsea

Location: 9-11 Sydney Street, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Shared lounge/TV area
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events

Rooms Available

• Deluxe Double Room with Balcony

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Concierge services

• Room at The Top

  1 Double Bed

  161-sq-foot room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - 21-inch flat-screen TV with cable channels

  Food & Drink - Espresso maker, electric kettle, and 24-hour room service

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • DVD player
  • Private bathroom
  • Electric kettle
  • Terrace
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Espresso maker
  • Room service (24 hours)
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided

• King Room with Balcony

  The double room offers air conditioning, a coffee machine, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Outdoor dining area
  • Cots
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Concierge services

• Deluxe Double Room

  Equipped with a Vi spring mattress, a flat-screen TV, a combination safe, Egyptian cotton linen, a bathrobe and l'Occitane toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Cots
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Concierge services

• Premier Deluxe Double Room

  Equipped with a Vi spring mattress, a flat-screen TV, a combination safe, Egyptian cotton linen, a bathrobe and l'Occitane toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Cots
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Concierge services

• Premier Deluxe Twin Room

  Equipped with a Vi spring mattress, a flat-screen TV, a combination safe, Egyptian cotton linen, a bathrobe and l'Occitane toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Cots
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Concierge services

Guest Reviews

• suzanne (10/5): - LOCATION WAS PERFERCT - STAFF REALLY HELPFUL Nothing really
• nel (8/5): Aangenaam, rustgevend en ontspannend - Vriendelijke ontvangst en aangename locatie. Niets op aan te merken
• Ian (8/5): Very good, but some minor niggles - Room was very comfortable; Breakfast excellent; location is ideal. No USB sockets in the room; no shelf in shower, toiletries and coffee not refilled when room was cleaned
• Marianne (9/5): Great location - service minded staff - Friendly and helpful staff
• Rachel (6/5): Great location, clean & staff were wonderful - Staff were very helpful and friendly. Good location Room was very small
• Chalan (8/5): - Sydney House is in a great area, the staff were kind and very helpful and it was nice to have a room with a balcony. The room I had was small and the decor was tired. The room could have done with a larger tv and the bathroom was in need of an update.
• Belinda (10/5): -
• Martina (8/5): -
• Nicola (7/5): Perfect location for Chelsea wedding - Location Very low toilets were difficult for elderly guests. Tiny lift
• Belén (7/5): -
• Amanda (9/5): Cosy and comfortable hotel - I booked this hotel for my Dad as it was having a procedure done at the Royal Marsden. The location was great and the staff were very accommodating.
• Tabassum (8/5): -
• Andrey (10/5): -
• Jennifer (8/5): -
• Claire (8/5): Stunning hotel great gesture we got upgraded staff very friendly - That we got upgraded to a stunning room with large balcony Fruit platter should of been like the photo on the website
• Shelley (10/5): Friendly staff and adorable accommodations - Great location, perfect sized room with everything I needed.
• S (10/5): -
• Denise (10/5): A home from home in the heart of Chelsea - Pretty hotel in a perfect location Nothing
• Helen (10/5): Such a lovely hotel in the centre of Chelsea. Quiet, charming, kind helpful staff. - Lovely location, fabulous staff ( had good interactions with Judd and Em at reception and Saida at breakfast with smiles and very helpful. We had a comfortable bed , nice linen and super bathroom products. Room was a bit small - that’s London! Our safe didn’t work we were told due to underground strikes the service for them was not operating
• Belinda (7/5): Perfect location for my appointment at The Brompton - Great location, bed and bed linen were v comfy. The bathroom was abit tired
• Georgina (8/5): -
• Andrey (10/5): -
• Andra (10/5): -
• Penelope (10/5): Perfect! - Very comfortable room. The location is perfect. And Aeeda? was extremely friendly at breakfast. All the staff were extremely helpful. We will go again!
• Helen (8/5): Great place to stay - Very clean and welcoming, great position for The Brompton The shower wasn’t great just a trickle if u like your shower warm. I would stick to having a bath next time.
• Marie-Claire (9/5): A very convenient and comfortable place to stay when in London on your own. - Friendly, welcoming staff. Awesome location. Comfortable beds. Shower/bath stall is a bit “out-of-date”. Very tiny elevator! But staff always happy to help when necessary..
• David (9/5): Great central London value - Really lovely staff. Great location and great value Decore is getting a bit tired. Ditto with bathroom
• Jean Jacques (5/5): On n y retournera pas. Les photos m ont trompée . J aurai du prendre plus de renseignements. - Quartier L hôtel. Le personnel surtout . La literie. Le règlement des mon arrivée. Tout m a semblé suspect. Je m attendais à une boutique hôtel, dans une maison londonienne. Déçue par le prix pour une qualité moindre.
• MARCO (8/5): -
• Anne (8/5): -
• Catherine (10/5): To sum up! Your staff are fabulous! - love it! I can’t think of anything I didn’t like.
• Mary (10/5): -
• carola (7/5): - Estuvo muy bueno, las camas muy cómodas Se escucha bastante entre los pasillos y los cuartos y no funcionaba la caja fuerte .
• EAPEN (5/5): - location
• Stephanie (8/5): Amazing -
• Sue (5/5): Awful plumbing - Location was good, the room was small but well laid out and had a good feel to it, nice decorations. The plumbing was rubbish, the hand basin plug didn't work and the shower was a nightmare. I was staying at the hotel because I was going for surgery to the Brompton Hospital the following morning at 7am. Because of the surgery I had to use a special body wash supplied by the hospital and shower the night before and first thing in the morning, washing my hair as well as my body. What was wrong with the shower, practically everything. It was in the bath, and the bath was quite narrow at the shower end which meant there was very little space to stand comfortably. The shower head was fixed to wall, it was tiny, and the flow was pathetic, the only way to get a decent flow was to turn the temperature down, but I didn't want shower in the cold. There was a small glass screen but most of the screening was a shower curtain. If I have to go to the Brompton again I'll stay in a Premier Inn, the beds are just as comfortable, it's a lot cheaper and the shower works!!
• Aldo (4/5): Non all'altezza del prezzo - La posizione e la stanza. buon letto, un bagno decente ma gli asciugamani venivano cambiati in modo erratico e le forniture per il bagno erano solo shampoo. Ad altre stanza davano solo bagno schiuma, ad altre solo balsamo. E' un problema di training dello staff il tappeto non veniva aspirato tutti i giorni. Gli asciugamani non venivano cambiati tutti i giorni. La colazione era con servizio al tavolo ma estremamente lento. L'ultimo giorno, pur avendo pagato in anticipo le colazioni. la colazione semplicemente non è stata fornita per carenza di staff. Mi sembra che ci fossero notevoli problemi organizzativi, mamageriali e di training dello staff. Ci attendiamo il rimborso di 2 colazioni per l'ultimo giorno
• Gretchen (9/5): Convenient clean hotel London - Cute little hotel with adequate room, clean, centrally located and good price. Bathtub/shower is a super high step and if you are not comfortable getting in and out it can be risky. Elevator is there and thank goodness, but it was 1 person plus luggage only.
• Priscilla (10/5): Séjour toujours parfait ! - Tout se passe très bien Accueil,chambre, petit déjeuner Rien
• Angelo (6/5): - Overall, the property — which I’ve been staying at for many years — remains a viable option for accommodation in Chelsea. The room, although now showing signs of age, was on the fourth floor with a pleasant view. The staff, though only partially professional, did their job. The property is run in an impersonal way, even though it originally started as a small hospitality initiative that was more attentive to guests’ needs: those initial intentions have disappeared. There is a clear lack of a proper manager: everything seems to be left to the goodwill of the staff, who only partially know what they are doing. As proof of the above, it’s enough to say that, despite having returned to the same property at least 10 times over the past years, there has never been any sign of recognition or attention toward this loyal customer. In fact, this year they even forgot to service the room after the first night and, despite my reporting it, they barely reacted at all... It’s a shame I’ll have to go elsewhere next time, given how particularly convenient the location is for my work commitments!
• plynlimmon (8/5): Great location with comfy bed and pillows - Great location and close to the tube and Kings Road. More of a boutique b and b than a hotel. Small reception area. Terribly tiny lift which was a bit claustrophobic but necessary as we were on the top floor and had to take bags up. Bed was really comfy and bedding crisp and towels good size. Standard room was small but had everything we needed although Bath had shower attachment as there was an angle to the room so unable to stand to shower. Room 33. Would book a larger room next time. Breakfast was beautifully cooked although had run out of a few items. Poached eggs with avocado and feta and chives on sourdough was delicious. Reception staff very friendly.
• Colleen (6/5): Slightly disappointing. - Location is fantastic and the bed was comfortable. Breakfast was delicious. We had to wait 2 hours past checkin time for our room and after a 9 1/2 hr overnight flight, that was really inconvenient. The bathroom wasn’t clean, there was hair behind the door that never got cleaned throughout our stay. We had to ask for tissues. It would also be nice to have some sort of tourist information at the hotel or in the rooms.
• Brooks (10/5): Wonderful relaxing stay which really helped our situation. Friendly staff from reception through to kitchen and housekee - It was expensive but this is due to the location I expect. I stayed for an extra night as it was exactly what my grandson and I needed to be near his family and sister in a nearby hospital. Staff were amazing, welcoming and kind went out of their way to make our extra night possible. Room was small but extremely comfortable and had everything we needed. Breakfasts were also delicious and a good range of dishes 😊
• Ina (9/5): Perfekter Aufenthalt für Städtetrip - Tolle Lage, 5 Minuten zu Bus oder UBahn, nette und ruhige Umgebung. Zimmer klein aber alles was man braucht, die Betten sind sehr bequem.
• Kate (9/5): Great stay - Clean comfortable, friendly helpful staff That couldn't stay longer
• Rachel (8/5): Great location and comfortable stay. - Great location, comfortable bed and good shower. We had to move rooms within hours of our arrival as the loo in our first room did not flush. This was not a problem. We also did not end up having breakfast as we had an appt to have breakfast elsewhere. Sadly the hotel were unable to refund the cost of this, not their fault.
• Pernilla (5/5): -
• Eduardo (10/5): -
• Barrie (9/5): - Staff excellent, went out of their way to please. 1st room (10) excellent, smallish. But what do you expect in Chelsea town house. 2nd room(24) needs attention signs of damp. Wall needs repair (plastering). Breakfast ok, but bacon rashers overcooked, dry..
• Louise (1/5): It appears that any nasty old tired hotel can market themselves as ‘boutique’ and get away with it - The location was superb. The marketing of this property really is top notch. Unfortunately it didn’t translate to experience. The rooms were very basic, barely a 3 star standard, applying the word deluxe or premier deluxe to any of these rooms really is false advertising. Bare minimum toiletries. Basic decoration and absolutely not boutique. The rooms and hotel were all very tired, magnolia paint and nasty blackened grout in the bathrooms. I booked and paid for two rooms, both ‘premier deluxe’ but as they overbooked, my room was downgraded to a deluxe (which was a dire misapplication of this word) - they offered a free breakfast to half of our party of 4 to compensate and refused to reduce the rate of the room as I had booked early and due to demand their rate for the room had increased above what I paid. Receptionist couldn’t have cared less. I assume this is because I used booking.com but from other reviews coupe just be their ‘go to’ approach.
• Barbara (7/5): -
• Artur (10/5): Chętnie wracamy. Przyjazny i pomocny personel. - Miła obsługa i przytulność Pyszne śniadania Przytulne pokoje
• John (9/5): - Clean Central Comfortable
• Shemilt (10/5): - Brilliant location. Warm friendly helpful staff. Beautifully comfy rooms with soft clean bedding. That i could only spend one night
• jayne (3/5): Not worth £154 for one night bad sleep cooler or fan going all night no restaurant or bar - Very expensive, so didnt have it Price
• Amanda (9/5): Perfect for our night out in Chelsea. - Very friendly and helpful staff. Clean , comfortable and quiet. A small fridge would’ve been useful.
• Daria (5/5): - Ubicación Viejo, pequeño, con el personal poco profesional
• Malcolm (8/5): - Location good for hospital.
• Keith (9/5): Comfortable room; courteous staff; convenient location -
• Meike (9/5): Ein wunderbares Wochenende in schönem Ambiente. - Sehr schönes Haus in hervorragender Lage mit toller, geschmackvoller Ausstattung. Das Personal ist super freundlich und zuvorkommend. Wir haben uns wie zu Hause gefühlt. Die Lage nah zur King's Road und zu South Kensington ist perfekt, zentral und trotzdem ruhig. Nichts!!!
• Jodie (10/5): - Beds were so comfortable Tiny lift but not a problem
• Paola (9/5): -
• Sheila (10/5): -
• Daniel (8/5): Brilliant staff and good location - Cleanliness of everything and comfortable bed Can’t think of anything
• Slim (9/5): Séjour agréable et confortable - Son emplacement La sonorité entre les chambres
• grrmd (10/5): ⭐️⭐️⭐️⭐️⭐️ An Absolute London Gem! - Wow! What an absolute treasure of a stay! We stayed in Room 43 from Feb 6–9, 2026, and it was truly unforgettable. We had our own private deck with a breathtaking view overlooking all of London — honestly, cue the Chimney Sweeps, because it felt like we were living in Mary Poppins! The location could not be more perfect. It’s steps from the tube and bus lines, surrounded by great pubs and restaurants, and incredibly close to all the major sights. Getting anywhere in the city was quick and easy. What made the experience even better was the exceptional staff — especially Hannah, who was absolutely amazing. Everyone was friendly, welcoming, and full of great tips and recommendations. They truly go out of their way to make you feel taken care of. We had such a wonderful stay and will 100% be returning. Highly recommend!
• Keith (10/5): The staff were all incredibly kind and accommodating. They did all they could to make our stay simple. - Location, scale, atmosphere, staff and the seating area downstairs Nothing
• Carol (8/5): - It is based within walking distance of two major hospitals which is what I chose it for. However we would definitely return. The staff were helpful the beds extra clean large and very comfy. It is an easy bus ride to South Kensington station and some amazing high end shops to potter around. A relaxing stay in a very personal hotel.
• Veronique (7/5): Hotel bien situé mais petites chambers - Emplacement, accueil Petites chambers et sale de bain
• Maria Jesus (8/5): Amabilidad y comodidad - La amabilidad del personal, y la cercanía al metro El ascensor, que era muy, muy pequeño (2 personas)
• Stefano (9/5): Posizione strategica e alloggio confortevole. - Gentilezza del personale e tranquillità.
• Robert (8/5): Comfortable in Chelsea - The location close by South Kensington and good local restaurants. A comfortable room that was quiet and overlooking Sydney Street. 24 hour attendance by reception staff. Shower water temperature at eight o'clock in the morning was just warm. It was great in the evening.
• Belle (5/5): - Location was fantastic for a wedding at the Chelsea Town Hall. Staff were pleasant Overpriced and very small, photos of the venue are deceiving. The lift must be one of the smallest in the world, enough to fit on person and barely a suitcase. Room was ok, bed very noisy, bathroom small and toilet seat low enough for a child. Not good for someone with joint issues. Regular coffee would have been preferable, the espresso machine only makes luke warm coffee, can appreciate they tried to be upmarket but it failed. Overall ive stayed in better in London for less cost.
• Phil (7/5): -
• Administrator (9/5): -
• Constance (1/5): Awful - Other guests made a lot of noise so did not sleep - no sound proofing at all. No lock on the inside of your door
• Maria Chiara (10/5): -
• Fiona (9/5): If I come back to London would stay again, and recommend to friends - Everything was great Oven broken down one morning so just a cold breakfast
• Rebecca (5/5): - Convenient location My safe in the room was broken, there was noise above my room very early every morning and the rate of the rooms was very high for the quality of the stay.
• Victor (9/5): -
• Sven (1/5): - Uselt! Jag fick inger rum. Jag hade bokat och betalt men de hade överbokat så 22.30 när jag kom fram så fanns inget rum, ingen hjälp och jsg har inte fått tillbaka mins prngar
• Richard (8/5): Lovely little hotel in Chelsea with wonderful breakfasts - top floor room. clean and quiet. wonderful breakfast each day - the chef is excellent London hotel rooms are expensive, but it was in the perfect location for me
• Anna (8/5): Lovely hotel! - Breakfast was outstanding and the staff were very gracious and helpful.
• Cheryl (9/5): A super location, clean, comfortable with helpful staff and a great breakfast. - Location. Vibe. Clean. Comfortable. Helpful staff. Only thing the property is missing is a usb socket in the room.
• Julia (7/5): -
• Keli (10/5): great - very great location, staff was very help-full, food was great, if ever in London again, would love to stay here
• Romano (10/5): -
• Paul (6/5): -
• Jen (9/5): - Breakfast was delicious, room was very clean and the extra touches (robes, slippers etc) were very welcome
• Maurice (8/5): - Friendly helpful staff. Good location. Difficult to find at first. Noise from room above on second night.
• Valentina (6/5): Soggiorno piacevole, ma non so se ci tornerei - La posizione e la facciata esterna Spazi angusti e cleaning
• Deirdre (9/5): -
• Alan (8/5): -
• Arabella (7/5): A Christmas Shopping Experience from the perfect location - Location amazing - perfect for Fulham Road/Kings Road. Staff could not have done more to ensure we had all we required they were so friendly and brought fresh milk in a jug to our room to have with tea/coffee instead of the processed stuff which is a nice touch. And the price fantastic. The room was a lot smaller than I had anticipated and felt very claustrophobic and soulless and the bathroom was a bit outdated - although a bonus to have an actual bath the shower wasn't brilliant and I think in this day an age a shower room would have been better. It is overall a bit tired but it is such good value none of the negatives were a problem.
• Penny (8/5): Lovely. - The rooms and staff were brilliant. The reception could have been cosier.
• Gina (10/5): - Excellent, friendly staff.
• André (7/5): Bien mais compliqué - Le quartier,tranquille mais intéressant.On pouvait facilement accéder a des musées et autres sites a pied ou en transport en commun.Le personnel était sympathique.Le petit déjeuner excellent. A notre arrivée il n'y avait pas de chambre pour nous.A cause d'un surbooking nous n'avions pas accès a notre chambre.On a dû aller dormir ailleurs.Nous avions réservé pour 5 nuits.On a dû attendre jusqu'au matin de notre départ pour avoir la confirmation que nous serions remboursés.Les rénovations de l'hôtel étaient bien mais les planchers de bois faisaient que l'endroit était bruyant.
• Mona (7/5): - Nice location - rooms- small but good beds. Nothing . But the breakfast serving was not as good as before.
• karin (4/5): -
• Michela (9/5): Ci tornerei subito - Posizione eccellente. Le due receptionists super professionali e davvero gentili. Camera spaziosa e pulitissima. Nulla

Photos