Cromwell Hotel

Location: 141 Cromwell Road, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Luggage storage
• Fax/photocopying
• Non-smoking throughout
• Invoice provided
• Key access
• Key card access
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Superior Single Room

  Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Economy Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Economy Family Room

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Economy Single Room

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Economy Triple Room

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Superior Double Room

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Superior King Room

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Superior Triple Room

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Superior Family Room

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Junior Suite

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Small Single Room

  The single room features a private bathroom equipped with a bath and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Economy Double Room

  This air-conditioned bedroom offers an private bathroom, a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• M (5/5): -
• Usman (9/5): -
• Monica (8/5): One night stay to attend a concert at Royal Albert Hall, really friendly staff and room was clean, great shower - Location was great & staff were super friendly. Cleaning staff left linen bag all over the corridor in front of a door which we almost tripped over.
• ARIS (8/5): -
• Hayes (7/5): Pasillo un poco abandonado..habitación familiar comoda, individual pequeña y mal olor - Me gustó el tamaño de la habitación familiar. En la habitación familiar el colchón un poco duro, y el ruido de la carretera muy alto. La habitación individual me pareció pequeña, con un olor horrible de tuberías.. y principalmente la tv está en mal lugar porque no es posible verla tumbada en la cama.
• Steve (1/5): Don't stay in b1 basement room - If you state here and they give you b1 basement room! Refuse it,you will be kept awake by footsteps in the reception above and the fire exit will be blocked with laundry bags,that the contractors will collect very noisily at 1 am!! Informed staff of the problem and being kept awake till 3 am and the response was they would keep an eye on the issue! No refund or compensation! See above!!
• Tieghi (8/5): Mas allá de los detalles mencionados, nuestra estadía fue buena. - La atención de cada uno de los empleados, su amabilidad y simpatia, y la predisposición para brindar servicio. Cierta falta de organización en los diferentes servicios de arreglo de la habitación, muchas veces faltó de entregar jabón y champu, y la cantidad de toallas entregadas varaias veces fue menor de la solicitada. Lo que más me perjudicó fue la cobranza con tanta anticipación a nuestro viaje. Entiendo que al reservar estaba indicado que el hotel podria efectuar el cobro en cualquier momento, sim embargo, es la primera vez que a traves de Booking me es efectuado antes de la fecha prevista para la cancelación gratuita, y con varios meses de anticipación, lo cual me ocacionó un gran desequilibrio financiero en ese momento. Confio que este caso no se repita, especialmente porque afecta una cierta programación que tenemos establecida al momento de reservar.
• Joanna (3/5): Would not stay again - Staff Loads of rubbish everywhere outside The lift was really slow, so I took the stairs and got lost The room was really to hot
• Elaine (9/5): -
• jaime (1/5): Cant be sure how someone can get it so wrong - Location Mattress should of been thrown out years ago. Lack of carpet meant that every movement made if neighbouring as well as above room could be heard TV far too small Bathroom sink not much deeper than a saucer made it almost impossible to wash For the same reason the kettle could only be filled to half point
• Ilaria (8/5): -
• Eva Tenés Rodrigo (7/5): - La ubicacion es excelente
• Eric (4/5): - Rapport qualité prix Personnel totalement incompétent
• Nicoletta (8/5): Good experience - Excellent location, good value for money A bit noisy
• Maria Catalina (9/5): -
• Alison (1/5): Absolutely tragic I still have bad dreams about this when I go away - I would never stay here it should not be allowed on booking.com for someone to come in your room about 3.50 am in morning was frightening I rung management did nothing Every thing don't think this will be put on here as a review
• Rosamaria (6/5): consigliato! - Posizione ottima, personale gentilissimo e cordiale, letto comodo e camera silenziosa. Si potrebbe migliorare sulla pulizia.
• Sarah Gondim (7/5): - Despite being a simple hotel, the room is very good. It was very noisy, the walls were very thin, and we heard a child from another room crying and a chair being dragged from the room upstairs.
• Mariana (9/5): I honestly don’t understand why the hotel has started receiving so many negative reviews. I was quite worried before arr - The staff are very polite, friendly, and helpful. The hotel’s location is also excellent: it is close to Gloucester Road station, which makes it very easy to get around the city, as the station serves three Underground lines: Piccadilly, Circle, and District. This is also very convenient if you are coming from Heathrow Airport, since the Piccadilly line runs directly from the airport. You can simply take the Underground and go straight to the hotel area without needing to change lines. The area around the hotel is also very practical. There is a small grocery store in front of the hotel, a larger one near the station, a Boots nearby, as well as a Tesco and a Pret for meal deals. There are also several restaurants in the area, ranging from Italian food to food trucks. I recommend Ask Italian, which is on the way between the hotel and the Underground station, as I thought it was very good. The room is small, but it met my expectations. I didn’t go to London to spend hours inside the hotel; I usually left early in the morning and came back at night, when all I wanted was a hot shower and a good night’s sleep. The shower worked well, and the water got very hot when I adjusted the temperature. The bed was not perfect, but it was comfortable enough for me to sleep well throughout the night. I also found it very easy to adjust the room temperature, and I was able to increase or decrease it whenever needed. I never noticed any smell of food in the hotel, either in my room or in the hallway. I also did not have any allergy issues due to dust, as some people mentioned. However, cleanliness really does not seem to be the hotel’s strongest point. My room did not become dirty because I made an effort to keep it organized myself. Since there was no bathroom mat and only one towel, I always dried my feet before leaving the shower area so I would not wet or dirty the bedroom or bathroom floor. Even so, it was clear that the daily cleaning was very superficial: usually, they only made the bed, changed the towel, and took out the trash — and on some days, even that was forgotten. During the 17 days I stayed there, my bed linen was not changed once. They also did not dust the room, sweep the floor to remove any hair, or properly clean the shower area. Despite this negative point, overall I had a good stay, mainly because of the location, the staff, and the convenience of the area.
• Katja (7/5): -
• Kujtim (10/5): -
• Scott (7/5): We would stay here again any issue were minor apart from the window bars. - For the location it was good value for money. Reception staff was nice and helpful. Shops over the road if supplies are needed. There was a smell from the bathroom pipes, the big shower head was broken and when we turned the shower on all the pressure dropped due to the water leaking from the back. Black scuff marks over the walls but didn't bother us. If you have kids dont open the windows there are now safety bars or anything to stop anyone from falling we were on the third floor.
• Raychelle (8/5): Rooms need a fridge, the floor was sticky. - Great location We were on the third floor but really it was in between the second and third floors, no one explained it to us so we were dragging our luggage up and down stairs for ages looking for our room.
• Ricardo (10/5): -
• Georgia (6/5): -
• Henrik (3/5): - Location Stiffest bed I have ever slept in. Heard music all night.
• Przemyslaw (10/5): I’m highly recommend - Room after renovation looks very nice. Staff very kind and polite
• Steve (8/5): -
• Laurianne (8/5): -
• Giuseppe (6/5): - Posizione e personale abbastanza cordiale Pulizia pessima, stanze poco curate, si può fare di più
• Everett (3/5): It was ok - Room was ok. The bathroom looked terrible and the beds were hard as rocks! The beds. Thank goodness this was not out main hotel when staying in London.
• Julio (8/5): Hotelito reformado. Buena ubicación. - Buena ubicación, barrio agradable a dos cuadras de la estación de subte. El barrio es muy agradable (Kengsington y Chelsea). La recepcionista muy agradable. No tiene desayuno pero te convidan café a la mañana. Atendido por varios miembros de la misma familia. Es una casa reformada. Tiene un ascensor pequeño y hay que subir o bajar algunas escaleras (no mucho, pero con las valijas es un poco molesto). No tiene desayuno.
• Corentin (7/5): Bon séjour, mais attention à l'isolation - Très bon rapport qualité prix Isolation quasi inexistante avec les autres chambres
• Diego (7/5): -
• Monia (9/5): Parfait - Super bien placé, personnel très aimable
• Jane (8/5): - All as expected A little noisy
• Masako (3/5): また泊まるかどうかは迷う - 本当に便利な所だった。 やはりロケーションが良いとそれなりにお高くなるのでしょう。 安かった分狭いし、カップは毎日洗ってくれないし、 タオルは大判のみでフェイスタオルが無かった (スタッフに言ったらバスタオルをもう1枚貸して貰えた）。 エレベーターを降りて部屋に行くのに、階段があって大変だった。
• Sonia (9/5): -
• Javier (9/5): Lo recomendaría claramente - La ubicación y el tamaño de la habitación
• Muehleck-Designbuero (5/5): Gut gelegenes Hotel - Das Hotel hat sehr freundliches Personal und liegt sehr gut angebunden an die U-Bahn. Auch zu Fuß kann man gut viele spots erreichen. Der Ausblick nach hinten in einen Schacht war zwar sehr ruhig, aber auch sehr trist.
• Cindy (10/5): -
• Zoe (8/5): - Perfect location and price for room! Highly recommend for a cheeky night or two in central London Little bit of noise from main road but easy to tune out or put plugs in
• Anne (7/5): Correcte pour les prix de Londres - Chambre plutôt spacieuse Bruit de l étage supérieur. Salle de bain avec pas mal de tartre sur le meuble et la baignoire
• Franck NISON (9/5): -
• Sabrina (7/5): - Lage und die Mitarbeiter waren sehr freundlich und hilfsbereit Das Bad braucht eine Grundreinigung
• Michelle (10/5): - Very Clean, convenient to facilities
• maelie (10/5): -
• Andrea (7/5): Tiszta, megfelelő néhány éjszakás tartózkodásra. A személyzet nagyon udvarias volt. - Közel volt a metró, volt élelmiszerbolt a közelben (az út másik oldalán és egy másik kicsivel távolabb), sok étterem is volt a közelben. A szobám az 5. emeleten volt, de a lift csak a 4. emeletig ment fel. A lépcső az utolsó emeletig elég meredek volt.
• Daniel (6/5): -
• Eleonora (10/5): - la struttura è situata in un quartiere residenziale e perciò tranquillo, posizione perfetta per visitare la città
• CHRISTOS (8/5): -
• Jorge (5/5): Ok for a weekend, wouldn’t stay a week. Staff was really nice. - The location is really good and they hold your luggage for you if you arrive early. Also the staff was really nice and really attentive, i really think that was the high point. The hotel looks a bit dated and it shows. The walls have tearings and crackings, the spyhole didn’t stay in place so we had to tape it to stay shut. Also, the cleaning of the room left a bit to be desired, you could see stains from previous stays, specially the sheets, they had noticeable marks. The bathroom was a bit deteriorated and the shower glass door didn’t properly function. The towel rack came off really easy, looking like a continuous problem that was tried to be fixed before. The walls are not amazing at sound proofing.
• David (3/5): - Lokacija Izuzetno prljav hotel, osoblje ljubazno. Lift prljav.
• Marion (6/5): -
• Anita (1/5): Room was very small, hotel overall was quite dirty. Could not stay there at all. No refund issued. - Room was very small, not at all superior like what was advertised. Room and cleanliness of hotel was poor
• Sara (8/5): -
• José Henrique (10/5): Excelente lugar e preço - Localização excelente, perto do museu de história natural. O local é bem limpo e achei a cama muito confortável. Único ponto negativo é que dá pra ouvir barulho do corredor e dos quartos ao redor pela parede fina, mas não foi algo que gerou incomodo.
• Clara (9/5): Très bonne - Accueil sympa et endroit dans un beau quartier. La chambre était propre et bien équipée L'isolation n'est pas bonne, on entendait tout. Et lors de notre séjour malheureusement, nos voisins de chambre était pas de tout respecteaux, des nuissances sonnores à minuit voir plus tard étaient récurrentes
• Kunal (3/5): -
• Léa (9/5): agréablement surprise - Nous avons apprécié l’emplacement, les chambres très grandes et propres, le personnel. Les fenêtres sont du simple vitrage mais le bruit n’était pas spécialement fort alors que nous avions vu sur la rue.
• Alex (9/5): Pleasurable place to rest after a long day - Could check in and out as you pleased, always someone at reception, lovely location
• Duncan (8/5): - Breakfast was not available, location fine. Quite satisfied.
• Andrew (8/5): Very good value for money and in an excellent location. - Very good value for money and staff consistently polite and helpful. Second stay at Cromwell, very happy. Bed was a bit small
• María (7/5): Best I know in this area in its category (budget hotel) - This hotel was renovated recently and is now a great option for a low price. The facilities are decent, it is clean enough, staff is kind and compared to many other budget hotels in the area with similar prices, it is absolutely 'outstanding'. I don't really have negative points - just a reminder that you won't find luxury here :)
• MAITE (7/5): El Hotel está muy bien situado, pero me parece caro para lo que hay en la zona y no es del todo cómodo. - Lo mejor del alojamiento fue la ubicación, está en una zona buenísima muy cerca de los museos de ciencias y naturaleza, cerca del metro y el personal fue amable. No me gustó, o más bien deberían de mejorar la limpieza, cambiar los colchones eran extremadamente duros y las almohadas
• Andre (10/5): Confortable et qualité-prix - La proximité de la station de métro Gloucester Road et de deux épiceries. Que le 5e étage n’a pas d’ascenseur, seulement jusqu’au 4e étage.
• Elena (4/5): - Отвратительный менеджер на ресепшн. Я с вещами стояла под дверью, не могла войти. Дверь открывалась очень туго. У меня долго не получалась открыть ее. Менеджер раздраженно кричал в звуковое окно. Не вышел мне помочь. Затем ждал пока я наберу код в общей двери. Не помог мне, стоял и смотрел, как я мучаюсь.
• María Belén (8/5): Perfecto para visitar la ciudad en familia - Está situado en una zona perfecta (y muy bonita) para visitar la ciudad con acceso cercano a dos estaciones de metro que te conectan fenomenal. Al lado está el Museo de Historia Natural. Un hotel con muy buena relación calidad-precio. Me hubiera gustado tener desayuno allí y una neverita en la habitación.
• Silvia (10/5): - La posizione è ottima, nel mio quartiere preferito per l’alloggio. la camera è piccola ma a Londra ho trovato soluzioni anche più piccole, in ogni caso era pulita accogliente e non mancava nulla. Super consigliato
• Joseph (7/5): -
• Jordi (7/5): - Ubicació Soroll del carrer, coixins molt tous
• Ken (4/5): -
• Yvonne (9/5): - Very polite reception staff
• Lindmark (9/5): -
• Sharon (7/5): Ottima posizione e buon rapporto qualità/prezzo - Posizione ottima Stanza carina ma un po’ trascurata.
• Linda Attili (8/5): -
• Petri (8/5): -
• Caterina (9/5): Ho soggiornato 2 notti in questo Hotel zona Kensington. La camera ed il bagno erano più grandi rispetto agli standard di -
• Andrew (8/5): very good value - Met 2 staff, both very friendly and helpful, very good value, great location. Bed was a bit small, but I am tall.
• heather (8/5): - Clean, excellent location, helpful staff. Very good value
• Zubair (8/5): -
• Jessica (9/5): -
• HYEYEONG (7/5): - 가성비 호텔입니다. 자연사박물관 가까워요~!! 숙소 컨디션도 가격대비 괜찮습니다. 짐보관도 안전하게 했습니다. 직원들이 상당히 친절압니다. 짐을들고 좀 내려가했어요.. 엘베가 있는듯하나 엘베 없는 방이 있는것 같아요.. 방이 좁아 캐리어를 펼치기 힘듭니다.
• Ludovica (7/5): -
• Laura (7/5): -
• Pavla (9/5): - Chyběla malá lednička
• Pierce (10/5): -
• Guest (10/5): Everything went well and the hotel was a 10 min walk from the venue, so perfect for us. - I was going to a concert at the royal albert hall, it was a ten minute walk, it had a massive bed and a shower/bath, i didn't want to travel back home on the train late at night with my grandson, it was perfect for our needs, the room was spacious, it had a telly, kettle , tea , coffee, like I said perfect for our needs, the staff were very friendly, I would definitely use next time I go to the same venue. Also the price was very good. For us there was nothing not to like it suited our needs and the price was very good.
• Adem322 (4/5): Déception du sejour - La proximité avec le metro La chambre que j'avais réservé ne correspondait pas avec ce qu'on m'a donné. Il n'y avait pas de fenetre ni de renouvellement d'air. La chambre était très petite et on se sentait très compressé. Il y faisait tellement chaud qu'on était obligé d'allumer la climatisation qui faisait un bruit d'eau et soufflait surbnotre visage malgres les reglages. Une porte nous séparé d'une autre chambre qui était occupé pas d'autre personnes. On entendait tout ce qui se passait ac côté. Notre lit était collé à un.mur qui donnait sur la salle de bain des voisins. Des qu'il utilisait l'eau cela nous réveillait, c'était insupportable. Notre chambre était collé à la cuisine de l'hôtel et on était réveillé par l'ouverture et fermeture de la porte. Une chambre collé à une cuisine du jamais vu. La chose positive du séjour c'est que le lendemain je me suis plaint auprès du personnel qui mon reloger dans une autre chambre bien plus grande avec une fenêtre donnant sur un patio très sale. La salle de bain était destinée à des personne en chaise roulante donc avec un évier très bas et des toilette surélevés. J'y est trouvé un cafard dans la salle de bain. La clim était très bruyante. C'était dommage
• Paul (7/5): -
• Mohamad (8/5): -
• Njoku (1/5): - Kinda centrally located No drinking water, no food, the aircon wasnt working properly. It was a horrible experience for the price.
• Christian (8/5): - Alles war sauber, schönes Zimmer mit vernünftiger Größe, Zimmer nach vorne raus und daher Nachts relativ laut
• Liam (8/5): Affordable stay in London - Friendly staff. Have stayed in London many times and can say this is one of the best locations outside the core central area (fun fact; Freddie Mercury’s house is a 2 min walk away!). Near Gloucester Road and Earls Court stations. Plenty of shops nearby. Felt safe in the evening (returned at midnight) and early mornings (5am). Have expectations; the room is small and hotel is a bit dated. The shower head was a bit leaky otherwise no faults
• MARIA BEGOÑA (6/5): - Las habitaciones no tienen nevera, es caro relación precio calidad Camas duras y falta limpieza diaria
• sophie (7/5): Lovely stay at cromwell - Hotel is in a great location easy to get to the tube. The hotel had a very strong food aroma when I walked in to check in its very overwhelming.and it sttayed all day. Luckily it wasnt in the room. The rooms are clean and have everthing ypu need. Also allowed me to leave my luggage at the hotel while I went out. The strong food aroma that was there
• Alexandre (8/5): Staying near Gloucester - Staff exceptional, very welcoming, super helpful. The Hotel has been renewed recently and it is always very nice to stay there, the location is perfect and very practical. I recommend staying their, it is excellent quality value.
• Gian Pietro (10/5): -
• Johannes (8/5): Overall a good experience - Location Bed Could have been better.
• Helen (5/5): -

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