Hotel Relais Il Cestello

Location: Piazza di Cestello 9, Florence, it

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:30 PM - 11:30 PM

Check-out: 10:30 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Coffee Shop on site
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Key card access
• Happy hour
• Cooking class
• Express check-in
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Wine release events
• Guest education on local ecosystems and culture

Rooms Available

• Executive Double or Twin Room

  1 Double Bed OR 2 Twin Beds

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No rollaway/extra beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Classic Single Room

  1 Twin Bed

  129 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No rollaway/extra beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Triple Room

  Room with attached bathroom with terracotta floors. Offers free Wi-Fi, air conditioning, and a TV with satellite channels.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Double Room

  1 Double Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No rollaway/extra beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Superior Double Room, River View

  1 Double Bed OR 2 Twin Beds

  258 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No rollaway/extra beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Single Room

  Room with attached bathroom with terracotta floors. Offers free Wi-Fi, air conditioning, and a TV with satellite channels.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room

  Room with attached bathroom with terracotta floors. Offers free Wi-Fi, air conditioning, and a TV with satellite channels.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Double Room

  Room with attached bathroom with terracotta floors. Offers free Wi-Fi, air conditioning, and a TV with satellite channels.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room

  Room with attached bathroom with terracotta floors. Offers free Wi-Fi, air conditioning, and a TV with satellite channels. Some overlook River Arno.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Francesco (10/5): -
• Emilio (9/5): -
• Alaa (7/5): - Location only Over priced, poor facilities.
• Linda Mockenhaupt (5/5): The place felt deserted except for us. I would not stay there again. - The location was good, room comfortable. Our stay was from a Friday to Tuesday. There was never any staff at all in attendance. There was no breakfast, despite 2-3 tables and a small basic kitchen in the lobby. Lobby is up a flight of stairs, and our room was up another flight. No elevator. Elderly people would find this a challenge.
• Francisco (8/5): - Near downtown. convenient
• Katarina (1/5): - Ingen reception, otrevlig personal! Kan verkligen inte rekommendera detta boende
• Siu Lun (3/5): No Hot Water for shower - No hot water for shower in first 2 days. Air Conditioning is not adjustable. The room have mosquito but don't know where they from.
• Jose (10/5): - Excellent property but who I have to give credit to is the receptionist Eduina who waited for me until I got to the hotel from train station. She was welcoming and gave me excellent recommendations on dining options around the hotel. As the initial face and representative of the hotel she demonstrated the high quality and excellent standards of Relais II Cestello. I will definitely stay there again on my next visit to Firenze. Thank you, Eduina!
• David (9/5): - Great location, very comfortable, good aircon, superb host. Would definitely book next time I’m in Florence.
• Sadri (10/5): - Excellent Costumer service. Great place to be, close to everyhting on foot.
• Verena (9/5): Ich war sehr zufrieden! - Das Hotel liegt sehr zentral.
• Regina (10/5): -
• Jane (8/5): -
• Gianluca (8/5): -
• Anton (10/5): -
• Alessandra (10/5): Centralissimo - Gentilezza, accoglienza e centralità Niente
• Guest (10/5): Amazing staff and location - Quiet, clean and good location Edwina was amazing the service the conversation was first class. She was kind, helpful and made me feel welcome and comfortable as a solo traveller. She is what made the experience so memorable. Will definitely stay again Nothing
• Keskin (9/5): -
• Melania (10/5): Pratico e seguro - O atendimento é incrível, o local é limpo e seguro, fica muito perto do centro e fiz tudo a pé!!
• JUMEL (10/5): - L'hôte Eduina est très gentille et accueillante, et parle très bien anglais. La chambre est propre et grande, le lit confortable. L'emplacement, proche des bus et tram, est très pratique pour se rendre au centre historique de la ville (facilement accessible à pieds aussi) et a l'avantage d'être bien plus calme !
• Emily (10/5): The perfect place to stay in Florence - This is a hidden gem of a hotel! It's perfect because it's not in the centre of town but you can easily access it by just crossing the bridge. Eduina who is the host is one of the nicest people you'll ever meet and made sure every guest was always happy. Nothing it was perfect.
• Richard (10/5): - The location is convenient to all the best areas of Florence including oltrarno, where the hotel is located, the station, and all the important monuments. My room had a view of the Arno, a great value for the price.
• Bella (10/5): Exceptional -
• Richard (10/5): - It's in San Frediano, the best little-known district in Florence. It's ten minutes or less to everything you want to do, including museums and the train station. Eduina, the manager, was friendly and helpful. I'll never stay anyplace else in Florence.
• Lisa (10/5): Idyllic, quiet spot near the river. - This hotel was unique and idyllic. The location was picturesque, set on the river, and very quiet. I felt like I wasn't in the middle of busyness of the Duomo area but just a short walk away- around 15-20 minutes. The staff was amazing and very helpful. It felt both friendly and warm - with great recommendations of fun things to do and see. When I come back to Florence, this is where I want to stay- for sure!! The bathroom facilities were a little older but definitely manageable.
• Ivan (10/5): Exceptional - Very good hotel.
• Zinaida (10/5): Exceptional - Very nice and quiet room, amazing host.
• Frances (10/5): Great location and staff - I was travelling on my own to join friends and Eduina was incredibly helpful re checking in instructions, maps, recommendations and helping me with taxi bookings. She is brilliant. The area is also great- just a little way from the big sites but in a quieter area but lots of bars, restaurants and gelato spots within 5 min walk. Good value for money and if you’re a solo traveller. Thanks Eduina Na
• Benjamin (10/5): Exceptional - Wonderful host, have helpful tips and incredibly friendly
• Florence (6/5): Nice and quiet location - Very quiet area of the city. Rooms are old fashioned, the curtain was broken and didn’t close properly, the chair was almost broken. These issues could have been fixed easily.
• Pedro2016 (10/5): in this Florence never stays at Keys to Italy including San Freddriano 38! - Had stayed before at Keys to Italy - San Fredriano 38 which is absolutely BAD! And this place which is in the same area is just perfect not having seen it before in booking
• Anne (8/5): A lovely calm place close to all the magic of Florence :) - I stayed in the hotel for 2 nights, to meet up with my brother in Florence. The stay was lovely, I really appreciate the room upgrade, that was so nice! I sadly didn't get to meet anyone in person, but they were very helpful with the check-in over the phone. I even got to enter my room 2 hours early. Thank you for that! The room was beautiful, loved the high ceilings, the view (and the AC, since it was hot outside). The location was perfect, just a 15min walk from the train station and super close to the centre, but away from the noise. I really recommend exploring the area behind the hotel too, not just on the 'main' side of the Arno :) The bed was a little too firm for me, but I always prefer a bed on the softer side. The pillows were quite flaky and didn't give any support, they could use an upgrade. It also took a while for the shower water to become warm in the morning, but the awesome water pressure made up for it (especially for an overhead shower). Other than that, everything was great!
• Linda (10/5): Exceptional -
• Rafael (8/5): Its said that One person can make a difference- Eduina's presence & hospitality really made the stay - Location is excellent, quiet, and slightly away from the human traffic Eduina (hotel manager) was very helpful and always there to assist or give a good tip about Florence
• Dawson (10/5): I can't imagine a better choice since I have stayed in Florence several times. My first choice. - Hotel Realis II Cestello is an outstanding example of the types of things I look for in a hotel. Let me provide a bit more detail: 1) Location: Outstanding! Just out of the heavily trafficked tourist areas but also very close (like 3 blocks) from many of the more popular sites. Also, is very convenient to the "local Italian folks' restaurants and establishments. 2) Staff: Absolutely outstanding. They go out of their way to provide excellent service. 3) Rooms: Very well appointed, clean and comfortable. 4) Value: The location, rooms, and staff far exceed what you get a many more "high priced" hotels. This is a really excellent value for what you pay. Wish they had more than 10 rooms so early booking is required.
• Elif (10/5): Exceptional - Eduina was very helpful and friendly. The room was veryclean and the location of the hotel is excellent, walking distance from the historical sites.
• Elisabeth (6/5): Adequate for sleep only - No breakfast No dinner. Steep stairs to enter. Good position though Lack of staff in morning
• Catherine (10/5): - We were greeted at the door by an energetic young women named Eduina. She quickly took our suitcases into the hotel and checked us in for a four night stay. Each day she looked after us, She made sure all of our needs were met. Making certain our stay was comfortable. She, explaining EVERTHING there is to know and to explore the beautiful city of Florence. Thank you Eduina for a welcoming stay.
• Vikash (8/5): Overall good - Ms. Edwina - Officer on the reception desk - was superb with all suggestion to tour around and other tips. There is no lift and no inhouse option for breakfast
• Kim (10/5): Serenity in the Heart of the Village - Location perfect and beautiful host. Right in the heart of the village yet tucked away from any sounds of life on the street. Your room is absolutely silent to enjoy the comfy bed and stylishly blue and white themed room. From the moment I booked, Imma has been present and invested in making my stay here exceptional. To experience her energy and passion for her paradise here is in itself a treat and blessing for your soul. With her invested love you will too fall in love with Amalfi and its people. I will most definitely be back to stay here again. Don’t hesitate in booking this space. And please bring your hiking spirit to this area if you have one. I highly recommend “ The Path of the Gods” and a path up the back of the Amalfi village past the paper mill to a series of waterfalls then looping back through other villages. Both these are half day excursions. Enjoy views and nature galore.
• Elisabetta (8/5): Very good -
• Marcello (3/5): Poor - not much no body there ever. steep stairs
• Conner (10/5): Charming, spacious, and friendly! - This was our favorite stay in Italy! A very charming and spacious place just across the river in Florence. Really amazing staff, super friendly and responsive. Would definitely stay again.
• Andrè (10/5): Location, staff and atmosphere in world class! - The most wonderful personal, it feels like home staying at this hotel! My favorite place and so easy to get around from this location. But again, the staff and atmosphere is a reason alone to visit this Hotel. See you again in June. The best from Ernst
• Janette (10/5): Exceptional - Staff were great always wearing a smile, friendly and helpful. Being able to book a tour at reception was a bonus. Nothing.
• Milusheva (10/5): Exceptional -
• Blair (10/5): Exceptional - Located on the water, it made the view really nice from the room. The rooms were nice and clean and the staff were very friendly
• Roger (8/5): V enjoyable, cosy stay. Staff so obliging. Great value for money too. - Wonderful hospitable staff. Large open communal kitchen available. Toasty warm room. Older quaint premises on the other side of River. Easy walk into city centre though. Only 15min walk to train station once the shortest route sorted. Only drawback was the irritating scratchy sounding aircon through the night. Access up a couple of short flights of stairs. No lift but not a disadvantage unless luggage too heavy.
• Dario (10/5): - Ottima soluzione, personale disponibile e gentilissimo.
• Sarah (9/5): Superb - The room was cleanand spacious with comfy beds. We mostly walk as it close to attractions. Valeria the owner of the hotel is very hospitable and gives us tips of where to go. She was very kind she provided a quiet room for to have a good rest at night after a busy day. We had a great time in Florence. Shower drain is slighly clogged.
• Natali (10/5): Exceptional - Clean and super great staff
• Thomas (6/5): Okay. Many blocks away from shopping, markets, cafes. Restaurant next door dinner only - Room was small with one chair. Bathroom was large with a very small shower. Hot water for the shower took several minutes . TV directions are needed. Staff is there for a few hours a day. The hotel was not as centrally located as described, but it was quiet and the bed was comfortable and clean Better, larger shower. Instructions for TV
• Catarina (7/5): Good -
• Allynn (9/5): The property worked for us, not far from city attractions - the location was okay near bus route. food options near property were good The only downside was the bathtub, very hard to get in and out of with side walls curved and slippery, not a fan of the tub It would have been nice if the lift worked ... with bad knees, it was hard getting up and down so many stairs
• Eunsong (7/5): Good - Very good location and clean. Location
• Giora (10/5): Relais il Cestello Hotel - Location Location Location x10 Clean ! Quiet ! Friendly ! personalment !
• Ilona (9/5): It was a great stay, definitely recommended ❤️ - Very warm welcome, the hotel is very cosy and clean, our room had a view to a river, great location near the city centre. Our room was above the restaurant so it was quite noisy at the night time, our recommendation to have the earplugs.
• John (10/5): Exceptional -
• Natalie (9/5): Wonderful. I would definitely stay here again - The location was very convenient. It was close to most of the main attractions. It was also very quiet at night, away from the touristy hangouts. I liked the atmosphere of the hotel. The decor was calm and relaxing. Breakfast was only offered on the weekend. Unfortunately my stay was from Monday to Friday. More frequent towel service would be helpful.
• Andy (10/5): - Great hotel location just a little walk out of the business of central Firenze. Lovely, helpful staff
• Achraf (5/5): Passable -
• Tamara (8/5): Very good -
• Lisa (9/5): Beautiful charming hotel in amazing location with just the loveliest staff! - It really is just a charming hotel is a great location near the Ponte Vecchio. The staff are incredibly friendly. Breakfast is only €8pp and you get a lovely, simple Italian style breakfast (coffee, water, juice, pastry, small sandwich) - you really don’t need more and it’s delicious. Weekdays it’s provided by the cafe next door. The rooms were comfortable, there was a kettle in the room for tea and a coffee machine accessible 24 hours for you in reception (coffee was amazing!). I would absolutely stay here again. Check in is limited hours, which I was nervous about at first, but when we checked in we had someone on the phone go through the process with us and it was seamless No elevator, but it’s a beautiful historic hotel so you forgive it pretty quickly! Walls were a little thin but the pros definitely outweighed the negatives
• Aisha (10/5): Exceptional - The place is cosy and has a unique character. The room felt luxurious. The staff are the best! Very helpful and friendly. The checkin experience left a smile on my face after a particularly long day. It's 10 minutes walk to the city center and several bus lines are available right outside the hotel.
• Yildiz (8/5): I would stay in that hotel again when I visit Florence. - Fair price, nice and supportive staff who helped us in challenging situations. No washing machine, no view in our room but we did not pay for those anyways.
• Christina (10/5): Exceptional - The staff were lovely and the hotel is in a beautiful location!
• Hollie (8/5): Very good -
• Wyllis (9/5): Excellent stay, close to the heart of Florence and the best service you could ask for - Very clean and spacious room! Great access to the city, a short 5 minute walk to the centre of Florence. Phenomenal service from the staff and excellent recommendations for food and activities. The toilet seat has a few cracks and would pinch when sitting
• Anna (9/5): Highly recommend - Everything was perfect and the location too. They where so nice and upgraded my reservation for a double room. I would might say that the only uncomfortable thing are the entrance stairs and the signal of the television was weak.
• Yacine (10/5): Perfect - The hotel was very clean, calm, comfortable and very well located. You are within 15 minutes on foot of all the places one could like to visit. Eduina is a fantastic host, very kind and helpful Everything was perfect
• Moran (8/5): Very good - Very clean friendly and grate location
• Yacine (10/5): I highly recommend this hotel - Everything is working perfectly.The room was big and very clean. And the hotel is close to the city center. Eduina is very helpful and very kind. So you feel welcome at the hotel Everything was perfect
• Laura (10/5): Exceptional - Clean, easy to access space. Air conditioning. Great communications from staff. Nothing
• Ciro (9/5): Excellent location and value. Outstanding reception service, Eduina is the best!! -
• Thomas (10/5): Exceptional - The location is amazing!, but what is even more amazing is the staff!! Very helpful!
• Piernic106 (5/5): Ok place to stay for a night, but keep your expectations low - - Good AC - Location, easy to park and not too far from city center - Check out 10:30 :( - staff is just doing their job, don't expect an extra smile or effort, very restrictive working hours - they try to charge a miserable breakfast with a coffee, industrial croissant, ham and bread for €8 per person, that you need to book in advance, quite an embarrassment... - it's not clean under the bed (dusty)
• Evrim (9/5): Superb - The host was one of the best I’ve seen in Italy!! She was extremely helpful and accommodating during my stay.
• Xinyue (9/5): Superb -
• Konomi (10/5): Exceptional - Receptionist is very kind
• Kristina (9/5): Overall, we had an great stay with a very accommodating hostess. - Eduina was fantastic! She always helped us whenever we needed her and was very easy going. The location was great, so easy to get around on foot. The air conditioning unit was not very strong so the room was really warm. The fridge was also not very cold.
• Kalpana (10/5): Exceptional -
• Barbara (10/5): Exceptional -
• Niki (10/5): Exceptional -
• Tammy (10/5): Exceptional - Eduina is very nice. Respond to our problem very quick. Help us a lot!
• Marja-leena (9/5): Superb - Our room was quiet and quite spacious too. Very friendly service and luckily we got a fixed good wifi on our arrival day.
• Nikifor (10/5): Exceptional - Very clean 👌 Hood location, next to the train station and 10 minutes away from the heart of Florence The host was amazing, very helpful, and she deserves a rise!
• Shlomit (10/5): Great place to stay - Such a very lovely hotel, serene and well-equipped, right on the river in the beautiful, very lively and somewhat less touristy southern half of Florence (definitely hang out at Piazza Santo Spirito!) and a short walking distance from all the famous sights. I was upgraded to a room that doesn't have a river view but is wonderfully quiet). A special thanks to the very helpful, knowledgeable manageress who really makes this place a class above.
• Alistair (8/5): Very good -
• Veronica (10/5): Perfect accommodation - Really lovely hotel well situated. We’ll stay there again Nothing
• Sonya (10/5): Exceptional - The room was clean and comfortable. Host Edwina was delightful and very helpful.
• Ruslan (10/5): Exceptional -
• Zhifeng (6/5): Pleasant -
• Kathy (10/5): - I absolutely loved my stay here! It is convenient to the train station (maybe about 10 min walk) and it’s about a 15 min walk to the Ponte Vecchio, Uffizi, and maybe 20 min from the Duomo. It’s super convenient and ideal for local restaurants, gelato, and sightseeing. Eduina was amazing and helped me out with planning day trips and was super friendly and attentive. I would stay here again in a heartbeat! Can’t recommend enough for a small hotel feel in a local Florence neighborhood.
• Tamara (10/5): Wonderful place to stay!! Best AC ever and comfortable bed!! - Edwina was an amazing host. There are some stairs into the hotel and Edwina carried our luggage up the stairs after seeing how tired my 68 year old mom was after walking with our luggage from the train station. We were on a girls trip with my daughter and mother and Edwina made our stay wonderful! She gave us great restaurant recommendations that we really enjoyed and set up a morning taxi for us for two days when we had to be to the train early. The AC in our room was the best AC we experienced anywhere in Italy. The size of the room was very nice and our king bed and twin bed was very comfortable, much better than we expected. There was a second twin bed in our room that we did not need, but I think it would be good for a child or teenager. Our location was a very convenient 15 minute walk to the train station or 10 to 15 minutes to the main plaza. My mother was having a hard time walking on cobblestone and we discovered the taxis from the santa maria novella train station were very safe and comfortable and ranged between 12- 18 euros to Edwina's place, which seemed very reasonable to us. We really loved our stay in Florence and felt like we found a gem of a hotel and a gem of a hostess!!!
• Revnew (9/5): Superb -
• Anne (10/5): The hotel was across the river from the main part of the city but had restaurants very close by - We arrived early for check in and shown straight to our room. The room and the hotel were very clean and Edwina on Reception was very friendly and helpful throughout our stay, recommending restaurants and answering any queries, nothing was too much trouble. We would stay there again should we return to Florence in the future
• Igor (10/5): Exceptional - Extremely friendly and professional receptionist , Eduina. Made our stay very warm and and cozy. Great location , water view , spacious room size , lots of fnb close to hotel , even mini bar in the room which I never experienced in the 3* hotels. Highly recommend! Nothing
• Osman (8/5): Very good - Nice hotel in good location.
• Lisa (10/5): - Great stay in Florence for one night. Friendly staff with easy checkin. Air conditioning was excellent too with the hot days.
• Florence (8/5): Great place, fab location and lovely staff. Simple but charming. - It was a very sweet, charming, simple little hotel in a great location. Everything I could have wanted. my room was a little noisy

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