Maya Hotel Istanbul

Location: Fevziye Street 5 Sehzadebasi, Istanbul, Istanbul, 34470, Istanbul, TR

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:30 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Luggage storage
• Continental breakfast
• Concierge service
• Elevator
• Free airport transportation
• Television in common areas
• Free breakfast
• Safe-deposit box at front desk
• Smoke-free property
• Tours/ticket assistance
• Computer station
• Airport transportation - pickup (surcharge)
• Free continental breakfast

Rooms Available

• Single Room

  1 Double Bed OR 1 Twin Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 30-inch LED TV with satellite channels

  Food & Drink - Refrigerator, minibar (stocked with some free items), and 24-hour room service

  Bathroom - Private bathroom, shower, slippers, and a hair dryer

  Practical - Safe, phone, and wardrobe or closet

  Comfort - Air conditioning

  Need to Know - No housekeeping, bed sheets not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (24 hours)
  • Free WiFi
  • Partially open bathroom
  • No housekeeping
  • Bed sheets not available

• Triple Room

  3 Twin Beds

  258 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 30-inch LED TV with satellite channels

  Food & Drink - Refrigerator, minibar (stocked with some free items), and 24-hour room service

  Bathroom - Private bathroom, shower, slippers, and a hair dryer

  Practical - Safe, phone, and wardrobe or closet

  Comfort - Air conditioning

  Need to Know - No housekeeping, bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (24 hours)
  • Free WiFi
  • Partially open bathroom
  • No housekeeping
  • Bed sheets not available

• Double Room

  1 Double Bed OR 2 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 30-inch LED TV with satellite channels

  Food & Drink - Refrigerator, minibar (stocked with some free items), and 24-hour room service

  Sleep - Pillowtop bed

  Bathroom - Private bathroom, shower, slippers, and a hair dryer

  Practical - Safe, phone, and wardrobe or closet

  Comfort - Air conditioning

  Need to Know - No housekeeping, bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (24 hours)
  • Free WiFi
  • Pillowtop mattress
  • Partially open bathroom
  • No housekeeping
  • Bed sheets not available

Guest Reviews

• Dmitri (10/5): -
• Vanessa (10/5): -
• TAMAR (10/5): -
• giacomo (9/5): -
• Cristina (6/5): passabile per poche notti - colazione ripetitiva camere fredde, proveniva per più notti rumore di un motore esterno, materasso non confortevole, quando l'hotel è al completo come per capodanno l'acqua è fredda
• Margherita (5/5): - Posizione buona, vicino a metro e tram Hotel datato, motori rumorosissimi
• Alexander (7/5): - You can hear other guests very loudly
• Elisa (6/5): - I recently stayed at Hotel Maya, which is perfectly located for exploring the European side of Istanbul, especially the historic sites around Sultanahmet. The staff were exceptionally friendly and accommodating, and the 24-hour reception made check-in convenient after my arrival from the airport. However, there were several areas needing improvement. The room and furnishings felt dated, and upon arrival, I found the cleanliness lacking, with stains on the bathroom floor and chocolate on the carpet from previous guests. The cleaning staff were a significant concern. Despite breakfast being served from 7 to 10 AM, cleaning began noisily at around 8 AM, disrupting sleep. There were instances where the room was not cleaned at all, and on occasions when sheets were changed, the bed was not fully made. Additionally, I was left without toilet paper, and once received an opened bottle of shampoo. Over my nine-night stay, the glass in my room was never washed or replaced, raising hygiene concerns. On a positive note, the breakfast was varied and plentiful, though as someone lactose intolerant, I found the options limited due to the abundance of dairy. Despite the cleaning issues, I enjoyed my stay at Hotel Maya. The friendly staff, great location, and decent breakfast made for a pleasant experience, though I would recommend addressing the housekeeping concerns.
• Olga (8/5): - удобный район, хороший завтрак, доброжелательный персонал постоянно накурено, хотя везде висят запрещающие знаки
• Evgenii (5/5): Отель на одну ночь. - Очень чисто. Рядом метро. Отзывчивый персонал. Неплохой завтрак. В номере были бесплатная вода и сок. Удобные кровати. Неплохой интернет. Давно не было ремонта, отель уставший. Кондиционер был шумный и дул на кровать. Под окнами несколько ресторанов шумно до поздней ночи. Рядом нет нормальных продуктовых магазинов. Отвратительный растворимый кофе на завтрак. Очень плохая шумоизоляция.
• Shevchenko (8/5): -
• Tarlan (7/5): - Персонал очень хороший. Отель расположен в отличном районе. В номере было чисто и каждый божий день убирали комнату. Телевизор совсем старый модель. Практически не могли смотреть. К завтраку нужно добавить кое-какие продукты, особенно зелен, сметана, творог и т.д., чтобы выглядел как завтрак. Кпятилник надо положить в номер , в верхних этажах очень часто пропадает интернет.
• Mikhail (9/5): -
• ZAHOOR AHMAD (2/5): - Nice staff, the room in which I stayed was good, the best was just bad, felt like i was sleeping on stone. The management should do better.
• Harun (6/5): Pleasant -
• Denis (7/5): A budget-to-moderate hotel for a short-term business stay - Excellent location -- just a 2-minute walk from the nearest metro station, line M2, that drives you up north and connects with M1 and Marmaray. Late-evening micromarkets around -- easy to buy snacks and water if needed/urgent. All staff is friendly, from bell boy to cleaning maids. Also, a receptionist helped to book an early-morning taxi to Sabiha Gokcen airport. In the room: 1) Weak but constant smell of cigarettes at night. Had to open the window; 2) Audibility from neighbouring rooms is high; 3) The Internet connection is very unstable -- had to constantly switch from one network to another. In the bathroom: 4) The toilet didn't work well -- the water occasionally did not stop and kept running, so the flush button had to be adjusted in many attempts; 5) Towels were washed, no doubt, but had traces of previous use (happens when not replaced for a long time with new ones). At the restaurant: 6) Breakfast was somewhat unbalanced -- for muesli there was only raisin, no nuts or cereals to mix it with; yet, not enough dairy products (only milk, no yogurts).
• Khadijah (10/5): - I absolutely loved staying here. The hotel is aesthetically pleasing. The lighting in the lobby is really wonderfully relaxing, and is deaigned very well. That first impression allows the stress of travel to recind. There is lift. I found my room spacious and very plesant. The positioning of the hotel meant rhe sun shone in each day, which was glorious. (The curtains are thick enough to block out the sun if it gets too much.) I've seen people comment on the bathroom being small. I didn't think so, but I guess it depends on your size and build.. The shower is large and clean and works properly, The room has a minibar but no kettle. Water is replenished whenever the cleaner comes which is everyday unless you request No housecleaning. Breakfast is buffet style, with efficient and attentive staff. I found the staff just wonderful, helping with my suitcase but any other problems. I felt well taken care of and rested well here. I really loved the massage chair in the lobby, its so good after a hard day of walking around. I extended my stay and to be truthful probably would have stayed there longer, but had to go. I would highly recommend.
• Vadym (10/5): - I spent six nights here. It's a nice place for the price, but the shower tub is too small if you’re a tall person.
• gary (10/5): Good location - Nice location and comfortable hotel
• Redzuan (8/5): Recommended for travellers work or leisure as location is near with mosque, restaurants and shopping area. - Clean everyday without being told. Good value for money as the room not that small for 2 persona, breakfast considered nice and location is very strategic for us No kettle provided in room.
• Aminata (8/5): - l’hebergement est correct
• Verified traveler (10/5): Hôtel sympa/ Personnel resto a revoir - Mon sejour cest tres bien passé dans l'ensemble, le personnel a l'accueil etait tres a l'écoute collaboratif et gentil. Le petit déjeuner par contre n'est pas bon et les filles au restaurant n'ont eu aucune formation elles sont en permanence en salle pour regarder les gens manger , discuter entre elles avec beaucoup de bruit se servir en meme temps que les hotes. Auncun savoir etre pour ses filles a mon avis une suffit et loin des gens qui mangent pour un libre service autant de monde nest pas souhaitable. Svp revoyez le comportement de ses dames , Le personnel de chambre en revanche tres correcte gentille. A BIENTOT EN ISTANBUL
• Ayoub (9/5): Superb - The guy's on The reception was very professional and Kind, I appreciate their support during our stay, and as well they kept our personal extra Bags without issues Thanks a lot The Blonde old lady on the Restaurant was not respectful, she have a Weird behaviours with All of us, especially during Breakfast, She behaves like we are at her home with a disgusting gestures. Thanks anyway
• ARTIOM (10/5): - Excellent place and stay, thank you!
• Ghassan (6/5): - No coffee maker in the room. The matrices in very bad condition
• Ewald (4/5): Too expensive, not a three star hotel - Old hotel, old furniture, not a three star hotel we will never come back! we’re not recommend to nobody too expensive
• Wronski (10/5): excellent hotel in terms of price and location - staff, complimentary water/juice, gift at the end of the stay :) mold in the shower, destroyed towel rack
• Vadim (3/5): No connection to modern requirements - The service offered by very very young reception people is great as they are all new Instagram generation. The rest now good at all like Jurassic Park treat. Not updated in nothing. I have got esthetic, style and lack of customer service shock. It was like a slap to the expectations of contemporary european traveler. Also, no english spoken. Yet, us tourists we pay for the stay. Also didn't feel safe in Istanbul and people were not that friendly at all.
• Leyestha (6/5): - The hotel is in a very nice location, easily accessible to many attractions nearby. Staff was nice at the reception and they helped with bringing baggage to room as well. The room was clean, however, the only problem is the bathroom is very small with no space to sit for the toilet. And the cleaners were shouting and talking loudly early morning for more than 1hour which literally broke my sleep. Where i had to wake up and personally advise them to talk slowly.
• Abir (8/5): Very good -
• FARAG (10/5): - .
• sonja (6/5): - Ja, war sehr sauber.... Die Mitarbeiter unfreundlich. Die Zimmer sehr hellhörig. Kein Wasserkocher auf dem Zimmer.
• Alexander (8/5): - Service
• Tomotake (6/5): - テレビの映りが悪かった。
• Mazen (1/5): This what I got from booking.com You still can leave a review. This helps them improve and helps future guests decide wh - Not clean, bed sheets were dirty, AC was not working, no blackouts curtains, I did not stay due to dirty room and bathroom and other as I listed above I wish I took photos of the room Only the location Don’t make a mistake like I did because of the locations
• Elena (10/5): Exceptional -
• Akida (7/5): Good - Very clean and polite staff Facilities are not modern
• Giulia (10/5): - Great
• Mohammad (9/5): Superb -
• Natalia (10/5): Fantastisk service og bra beligenhet - Jeg fløy til Oslo via Istanbul og var i byen i ett døgn. Hotellet ligger i sentrum, men veldig rent og stille, rommet var koselig og rent. Rommet vendte mot gaten, men det var veldig stille. Sengen er komfortabel. Personallet er svært vennlige. Jeg måtte reise til flyplassen klokken 05.00, så de åpnet kantinen for meg og tilberedte frokost, bestilte taxi til flyplassen. Veldig god service. Jeg anbefaler dette hotellet.
• Khutsishvili (7/5): Good - was clean, great location small bathroom
• Mohammad (10/5): Go for it. - I stayed at Maya Hotel for 5 nights in total. I liked everything about Maya Hotel. The location was ideal for me; easy walking distance to all my favourite locations: Grand Bazar, Aksaray, Kumpkapi, Fatih Mosque, Sultanahmet; all are within easy walking distance. I even walke to Eminonu (via Grand Bazar). Having said this, both Metro and Tram stations are less than 5 minutes walk. Staff was great, absolutely wonderful in fact. Everyone I approached responded extremely nicely. Rooms are nice and clean. Housekeeping ladies were always there to help. As you might know, Turks love to smoke so some rooms may smell of smoke; it's better to ask Hotel beforehand. Breakfast was absolutely wonderful. I never had a better Breakfast in any 3 Star hotel before. Reception staff were extremely helpful. I give you an example; I am travelling in Turkey and had a spare large suitcase. I asked if it can be kept at the hotel for 10 days, they happily accepted. This was a massive favour to me as otherwise I had to carry it unnecessary wherever I was travelling. A BIG thank you to all staff. Finally, you can not go wrong with Maya Hotel with their prices at all. I did read some negative comments and all I can say is if you are after extreme luxury, there are 4 and 5 Star hotels around. I am staying again at Maya Hotel whenever I am travelling to Istanbul. My first 2 night were in a room that was probably occupied by a very heavy smoking couple before me. However, when I complained, they moved me to a much fresher room straightaway, where I spent my last 3 days happily.
• Amira (7/5): Good -
• Sylvie (10/5): - Personnel très aimable et très serviable. Ambiance familiale et chaleureuse. On s'y est sentis en sécurité car la confiance règne au Maya Hotel. Modeste mais pittoresque. Abordable.
• Pavel (9/5): Very good value for money. Excellent location. I reccommend! - Very good value for money. You have everything you need to stay in the heart of Istanbul during your trip. Friendly personnel, clean functional bathrooms, air conditioning, daily cleaning, water in the fridge, breakfasts etc. Excellent location - most of the key city sites are within 20 min walk. Wi-Fi coverage could be better. If your room is far from the router, the connection can get quite unstable/slow. One could nitpick that interior design could be more stylish and cleaner (e.g. hide cables etc.).
• Sephora (10/5): - Jag bodde på hotellet i 6 nätter och trivdes väldig bra och kände mig trygg. Personalen var så trevliga och hjälpsamma. De hjälpte mig med min transfer till flygplatsen och även med att väga min resväska så jag hade rätt vikt. Hotellet ligger centralt och nära till allt. Behövde inte åka buss eller taxi. Var dock mindre nöjd med frukosten men det gick att äta. jag skulle definitivt bo på Maya Hotel igen om jag skulle resa till Istanbul framöver. Rekommenderar starkt hotellet speciellt om du kommer för shopping. Finns många affärer i närheten.
• Olga (10/5): Exceptional - I made the “last minute” booking since due to some weather issues I had to spend one night in Istanbul waiting for my upcoming friends. My Mom and I stayed in Maya hotel in 2004, so I thought it might be cute to stay here in 20 years. Maya was good in 2004 but today in 2024 I can say it is excellent. Great location, not very crowed streets, no tourist buses and slow tourist groups. Hotel is clean, bed linen good, water pressure in shower good, no smell, complimentary water and juice, very good breakfast (no champagne and strawberries, but all what we used to have for breakfast: eggs, sausages, cheese, tomatoes, crunches etc). Greatest option for 1-2 nights in Istanbul. The stuff was very helpful. All was good.
• Roukaia (8/5): Very good -
• Luka (10/5): Exceptional -
• waheab (10/5): - Great service and delicious breakfast
• Alan (5/5): Passable -
• Omar (8/5): Very good - Clean, welcoming staff, nice location, I would definitely stay here again
• Iryna (9/5): Superb - Everything was great! Next time will stay here again.
• Ramazan (10/5): Exceptional -
• Ishtiaq (10/5): Exceptional -
• Raafat (8/5): Keep up the good work. - second time to stay there, clean, good location, nice and polite staff, handy transport to many tourist places, good breakfast. price could be reduced to attract more people as it was similar to some 4 stars prices.
• Ilmira (8/5): Very good -
• Fargo (7/5): Good - Good friendly staff. Good thing there was an elevator. Nearby within walking distance of attractions, metro station and restaurants. The water in the shower was not draining well. There is only 1 bedside table for three beds. There was nothing in the minibar. Slippers are bad, wearing at all uncomfortable.
• Jovan_z_spasic (9/5): Superb -
• Mariam (8/5): Very good -
• Mihail (9/5): Superb -
• Ясен (3/5): Poor -
• Tural (8/5): Very good -
• Verified traveler (2/5): its so bad, dont book - Worst hotel you can ever stay in.. very bad stuff diffrent stories from diffrent staff members. Its a scam and a scary place to live in be careful...
• Abed (7/5): Good -
• Ilmira (9/5): Superb -
• Meri (10/5): Exceptional -
• Rachel (8/5): - This hotel was PERFECT for me as a solo traveler with a few extra nights in Istanbul. The wifi was reliable and fast so I could get work done from my room, staff were friendly and helpful, breakfast buffet was great, and it's in a very walkable area with many food options and easy access to public transport. Really ideal except for one thing - very loud at night! I could hear other guests in the halls and in their rooms (and I'm sure they could hear me too) but mostly the noise was from the street where there were loud concerts every night. It was worth it for the great location!
• Anonymous (10/5): nickel - top bruit
• Lia (9/5): Superb -
• Luka (10/5): Exceptional -
• Walaa.a (6/5): Pleasant -
• Gulnaz (9/5): Superb - Good
• Tamara (6/5): Pleasant - Location , good staff, especially at the breakfast Room was all smoky, I had to open window for fresh air. And furniture is old, no kettle and tee cap in room, only water.
• Ciochina (7/5): Good -
• Foad (2/5): Very old hotel not well maintained avoid - Location: it s well located at lalleli near vezenciler metro station and istanbul university tram station , near fatih so you can do the historical tourist attractions without being near them where it s crowdy Personal : the second good thing is the staff they re at your service at breakfast they re doing their job and making sure everything is good. The hotel is not well maintained 0 maintenance the room and the lobby everything is old veeeeery old and small veeeery small the AC not working well the TV is small , you feel like the rooms of those old motels in road of somewhere the bath is small the hot water sometimes isn't that hot sometimes it s get hot suddenly The room since it s hot and small you re forced to open the window and then you get all the noise from outside you end up closing it Overall a bad experience and the price was high compared to the experience I will never ever get back to it even for a free stay the owners must close it a d renovate it.
• Karl (8/5): Very good - Good price, not far from a tram stop, had a decent breakfast, had AC The wifi was very unreliable
• Rose (10/5): Exceptional - breakfast was very good,staff very helpful and location was great.easy access to metro
• Sally (10/5): Exceptional -
• Eugeniu (8/5): Very good -
• Mhamed (8/5): - Fantastique
• Mhamed (8/5): - Fantastique
• Amtiaz (9/5): Superb - Great central location with really helpful staff who would go out of their way to help. Aircon was a real bonus with the heat. Organised taxi back to airport and really efficient. We paid cash as no facility to pay with credit card which was no problem for us Breakfast was somewhat limited although staff again really nice and helpful
• Samir (7/5): Good -
• Nancy (6/5): Pleasant -
• Soran (2/5): I never recommend this hotel! - Almost no advantages, I never recommend this type of hotel!!! I don't know if you can call it a really Hotel! 1-The breakfast was varied but none tasted good!! Some food and fruits were old and rotten, the breakfast staff were very unpleasant so that you had to sit there as they were allowed. 2- The shower was very small and the water had unstable pressure so it increased and decreased the water pressure so it was very hot or very cold. 3 - no sound insulation when you hear everything from outside or when someone walks in the corridor or when the staff talk to each other early in the morning. 4- You are never welcome there and you don't see a smile back!!! 5- Old bed and furniture and only light and sloppy cleaning gets the room.
• Van (7/5): Good -
• Lucas (6/5): It was good - the staff was super friendly and the location was good. bad shower and horrible wifi
• Farid (4/5): Disappointing -
• Midjee (9/5): Our stay was exceptional - Everything was perfect from location, food, room service, cleanliness and especially the staff that was beyond helpful and friendly. Surely we will recommend the place to others and stay at this hotel again. Thank you so much Maya Hotel for the great accommodations, till next time. From Baron's Family.
• Sofiko (6/5): Pleasant -
• Sc.imami94 (6/5): Pleasant -
• Sajid (5/5): Passable -
• Salem (8/5): Very good -
• Amira (6/5): Pleasant -
• Muqdad (9/5): it was lovely staying, the staff were friendly and cooperative, the room was prepared and clean. breakfast was excellent - location, staff cooperation non
• Sabah (5/5): Will definitely not return. - The location is perfect. The pictures advertised are on the booking app isn't all that it portrays Foyer area is dark and gloomy. Shower/basin/toilet area is so cramped one can hardly move. Shower head was not secure in the holder making it very unpleasant. Besides it being very awkward causing me to stubb my toe getting out of the shower. We had 2 single beds even tho I specified double bed, the staff remedied the situation by suggesting we push the beds together. Breakfast was just OK. We paid over R900/night which I don't feel justifies.
• Mehriban (9/5): Superb - Very good for 3 stars hotel.We Liked all except small points mentioned below.Perfect location(very close metro station and tram Nr1 ,not so far on foot to Kapali Charshi) ,very kind staff,clean room.Would stay next time again!Thanks,Hotel Maya and its staff! No kettle in the room.The light is not above the table.Pastries tasted not so good.
• Muhamed (4/5): - Soba premala, prestara, klimu ne mozes upaliti jer ubi, hotel je na dobrom mjestu pristup metrou dobar, atmosfera napolju extta ali hotel davno sazrio za renoviranje
• Alexandra (6/5): Plesant stay - -great location -clean rooms -good communication with the hotel stuff -24/7 open reception -poor breakfast, it will be nice to change the sweets and to change the menu daily, at least one item from the hot menu -the rooms were smelling of tabacco -small hallways towards the rooms, almost claustrophobic

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