Hotel Cyrus

Location: Laxenburger Straße 14, Vienna, Vienna, 1100, Vienna, AT

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 05:30 AM

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Elevator
• Multilingual staff
• Tours/ticket assistance

Rooms Available

• Triple Room

  3 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Iron/ironing board (on request)

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi

• Single Room

  1 Twin Bed

  161 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Iron/ironing board (on request)

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi

• Double Room

  1 Double Bed

  183 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Iron/ironing board (on request)

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi

Guest Reviews

• Verified traveler (2/5): Worst ,worst,worst - Are you making a joke of me?I never,but never will make another reservation on your site.I wrote a letter to you sbout what happened,but you didn't care,I will advice all my friends not to travel with you.
• Johny (2/5): Abstand! - Vor dem "Hotel" angekommen hatten wir die Hoffnung, dass das Zimmer nicht so aussieht wie der Eindruck von außen vermuten lässt. Doch drinnen war es schlimmer als angenommen. Flair einer Erziehungseinrichtung.... Fließen begrüßen einem beim Einstieg. Rundum dreckiges Äußeres. Dreckige Fugen, schlechte Verkleidung, Blutfleck und Haare auf der Bettwäsche. Müll des Vorgängergs oder Vorvorgängers in der Dusche und Schränken... Angefangene Seifen.... Schmutzige Toilette und kaputter Spühlkasten. Bei Betätigung der Spülung fiel diese ständig ab. Dusche und Schreibtisch dreckig. Durchgelegene Matratze von der ich Rückenschmerzen bekam. Zimmer zur Straßenseite,daher war es auch sehr laut. Zudem war es im Zimmer unglaublich heiß, trotz abgeschalteter Heizungen...man hat es nur mit offenem Fenster im Zimmer aushalten können....Haben uns auch gar nicht getraut, etwas auf den Schreibtisch abzustellen, da dieser bei der kleinsten Bewegung zum Zusammenbrechen wirkte.... Das Hotel erinnerte uns an den Film Hoste...l. Dieses Hotel muss man sich wirklich nicht antun.
• Jan (2/5): Något som jag aldrig skulle rekommendera till nån. - Checkade ut omgående och lämnade hotellet efter vi sätt "rummet" - kunde inte tänka mig att bo en enda natt - blev erbjuden ett annat boende i en andra ända av Wien men detta var inte möjligt för oss. Rummet var belägen i en total mörk korridor - belysningen i korridoren fungerade. Två lampor fungerade hjälpligt av cirka ett dussin möjliga lampor i rummet. Ägaren verkade vara medvetande om det bedrövliga skicket - och i mitt fall är detta det sämsta "hotell" av tusentals som jag har upplevt under mina 66 år. Hoppas inte vi eller någon annan får uppleva något liknade. Räknar med att jag ska få mina pengar tillbaka.
• Tobias (2/5): Nicht empfehlenswert! - Überall schimmel, unangenehmer geruch im zimmer, Kackerlacken auf dem Boden, Ganze Haarbäuschel in der Dusche!
• Sherry (4/5): Under renovation or should be - I booked this because it was close to a subway station and I would not need to change trains to get to my meeting for the week. I wanted something inexpensive because I would only be in the room to sleep. The room was very hot and the radiators could not be controlled. The window was easy to open. The window was well insulating and it blocked most of the traffic noise at night. There was no room service, but I probably could have asked for more toilet paper. It was an interesting place to stay in Vienna. There are inexpensive shops and restaurants by the U-bahn station. I would stay there again to save money for the opera, but likely not for four nights.
• Sergei (8/5): Нормально для непритязательных - Минусы- обшарпано, прокурено, поломанный свет, слабый вайфай. Зато номер просторный и даже есть холодильник! С учетом близости вокзала и доступности центра, вполне нормально.
• Rudolf (2/5): Strašný hotel - Po příjezdu v 15h nebyl pokoj připravený, museli jsme čekat. Pokoj byl zanedbaný, zařízení v koupelně dost rozbité. Lůžkoviny načichlé kouřem, nebyli jsme si jisti, zda jsou vůbec převlečené, podobně to bylo i s ručníky.
• darkflame (2/5): Horrifing experience - The hotel is not called Cyrus anymore...it's Syrus. The hotel has not been renovated for years. The fotos have nothing to do with the hotel/hostel. We bokked two nonsmoker rooms...all were smoking rooms and stinked. They clean every day, but i did not see the effect of it. We paid(our msitake) and did not recieve a reciept. First night, a boiler poped and filled the flor with water and we were without warm water, heating or power. One room had no tv, the mirror was hanging from a frame with ducktape, and the reclinig chair inside was tworn to pieces. The other room had the sink in the hallway and was not fixed and fell a couple of time and there was water comming out everytime you washed. One bed was lacking a foot(10cm) and my friend could barely sleep because any movement tilted the bed. The matrace had a hole under it and felt like sleeping in a hole. Everything is falling apart! The most horrible experience. Please that this HOSTEL of the website!
• Marianne (2/5): Horrible - L'hôtel n'a pas pu nous donner de chambre car il était overbooké.
• LS-Smart Kft (2/5): Night mare - No heating, they brought in a portable radiator not freeze to death. Literally no cover on the beds and they could not even give one.
• Verified traveler (2/5): Katastrophaler Aufenthalt... nicht zu empfehlen! - In einer sowieso schon sehr dürftigen und runtergekommenen Rezeption empfangen, wusste sich der werte Kollege vor Ort erst einmal selber nicht ganz zu helfen. Nachdem wir über den engen Aufzug, der auch schon bessere Tage gesehen hatte, zu unserem Zimmer gebracht wurden, haben wir aber erst einmal unser blaues Wunder erlebt. Im Folgenden eine kurze Übersicht: Negatives: - Allgemein unangenehmst verdreckte Zimmer - "Möbiliar" ist fast außeinander gefallen - Wer sich getraut hat, auf die Toilette zu setzen (die erstmal von den ganzen Haaren und Schmutz bereingt werden musste), durfte das nicht mit zu viel Schwung machen, da sich das ganze WC verschoben hat. Konsequenz war, dass das halbe Wasser anstatt im Klo auf den Boden geflossen ist - Schimmel in jeder Ritze und Kante - Nicht Staub, sondern Dreck auf den wenigen benutzbaren Ablageflächen - Dreck und haufenweise Haare in Waschbecken, Dusche und allgemein im Zimmer - Wände mit Löchern, herausstehende Nägel, etc. - Ins Bett konnte man sich erst mit 1,5 Promille und mit langen Klamotten unbesorgt legen, zumindest waren dann die diversen Flecken auf Matratze & Co. nicht mehr so abschreckend - Unfreundliches Personal Positives: - Seife und Duschgel waren industriell, insofern safe. Duschen hat man sich da ohne vorige Impfungen aber sowieso nicht wollen. Fazit: Von dem 3*-Hotel Cyrus raten wir dringendst ab. Tut euch was gutes und nehmt 10€ mehr pro Nacht auf euch, bevor ihr euch diese Absteige antut.
• Caroline (2/5): Das ist eine Absteigeunterkunft - Das ist eine Absteigeunterkunft. Es stinkt und ist voll dreckig . Das war eine voll eklige Erfahrung die ich je in einem Hotel gemacht habe. Einzelzimmer hat 47 Euro gekostet. Das ist eine bodenlose Unverschämtheit. Nie wieder möchte ich meine Füße da reinsetzen.
• Verified traveler (6/5): - Jobban hasonlít egy munkásszállóhoz
• Verified traveler (2/5): Vol geboekt - Ondanks dat we al ruim van te voren geboekt hadden en daarbij aangegeven hadden dat we een late aankomst zouden hebben, kregen we te horen dat het hotel volgeboekt was en er geen plaats was voor ons. We werden met een taxi naar een ander hotel gestuurd en er werd ons verzekerd dat daar plaats was en we niks hoeft te betalen. Daar aangekomen bleek dat het hotel ook vol zat. Naar veel buitenlands gediscuseerd werden we weer in taxi gezet met een personeels lid van het hotel en werden we naar een of ander appartement gebracht waar het leek alsof er vluchtelingen verbleven. Er stonden alleen twee bedden op het kamertje en toilet en douche moesten we delen met de bewoners. De volgende dag konden we wel inchecken in het tweede hotel, hierbij werd gezegt dat we toch voor drie nachten moesten betalen. Wat we niet gedaan hebben omdat we bij boeking al betaald hadden. Dit werd uiteindelijk geaccepteerd. We kregen nog wel een ontbijtje aangeboden tijdens het wachten op de hotelkamer. Helaas is tijdens ons verblijf van 3 dagen geen enkele keer de kamer schoongemaakt en kregen we ook geen schone handdoeken, hier hebben we uiteindelijk zelf om moeten vragen. Al met al een zeer slechte ervaring.
• Eva (2/5): Horrible, nada recomendable. - Cuando llegamos al hotel, éste transmitía mal ambiente desde el principio. El recepcionista muy desaliñado, no tenía localizada nuestra reserva y nos dijo de pagar una cantidad que no era la que decía nuestra reserva. Pagamos la cantidad correcta, pero cuando nos enseñó la habitación, ésta estaba con el suelo lleno de agua, sucia y con sólo una cama pequeña (cuando habíamos solicitado una doble). Volvimos a recepción para exigir un cambio de habitación, ya que no era lo que habíamos contratado, y además estaba sucia. El recepcionista nos dijo que nos debíamos esperar a que limpiaran otra habitación que aún estaba ocupada por los antiguos clientes. Hartos de esperar, y viendo las malas expectativas que nos transmitía este hotel, decidimos que nos devolviera el dinero e ir en busca de otro más confortable y más limpio. El recepcionista no puso ningún impedimento, y con cara de resignación nos dijo "this is a problem hotel", y sin más dilación, nos fuimos de ese lugar tan tróspido.
• Verified traveler (2/5): Kakerlaken Plage - Dieses "Hotel" gehört geschlossen! Wegen dem Preis war ich auf alles vorbereitet: wackelnde Schränke, alter Boden, mangelnde Sauberkeit, sogar etwas Mief. Aber was mich da erwartet hat, habe ich nie im Leben erwartet: Der Boden hat komplett geklebt, das ganze Zimmer hat nach Kanalisation gestunken, wegen dem dreckigen Bad. Und das schlimmste: überall Kakerlaken. Das darf nicht sein in Wien oder in irgendeiner anderen Stadt in Europa. Ekelhaft. Storniert, solange ihr stornieren könnt. Für 10€ mehr gibt es verglichen dazu richtigen Luxus in Wien. Ich habe mich entschieden dort keine einzige Nacht zu verbringen.
• yo (2/5): Horror - Alles nur schmutzig,ekelerregend,Tisch,Bett kaputt,Dusche kaltes Wasser...nur Kakerlaken haben gefehlt....Horror!
• Verified traveler (2/5): Isis Prison In Vienna - I've traveled the world and have seen some bad accommodations, but this was truly scary. The minute I checked in I tried calling Expedia and waited for 45 minutes until I gave up. So, I doubt they will allow this to post. The area is really, really, really scary. Checkin area dirty and smelly, filthy, no English. Hallways under construction, exposed everything, no light in hallway, used phone light to find room. Bad smell everywhere. Shoes were sticking to room floor, room hadn't been cleaned well, exposed electrical wiring, fleas in bed, itching all night, took them with me on the rest of my trip, entire room falling apart and dirty everywhere. Again, I can't imagine Expedia allowing this review. The price was $77, which was criminal.
• Stefan (4/5): Grease hole - One of the dirtiest hotels I've ever stayed in, and I've stayed in some greasy hotels.
• Andrea (2/5): Disorganizzati. - Sono arrivato alle 21.00 all'hotel. Nessuno alla reception. Dopo 30 minuti si presenta il receptionist e mi dice che l'hotel è al completo. Faccio notare che la prenotazione è prepagata. Mi dicono di non preoccuparmi che mi spostano in un altro hotel di loro proprietà. Passano altri 30 minuti. Mi chiamano un taxi CHE MI SONO DOVUTO PAGARE per spostarmi dalla parte opposta della città (non di mio gradimento). Sono arrivato in camera alle 23.00. Chiedo a hotels.com di restituirmi i 15€ del taxi (di cui ho regolare ricevuto).
• Al (2/5): Just Awful - The first room we got put in the door handle came off as we opened the door, there was no head on the shower, or working light in the bathroom for that matter. We complained and got put in a different room. The second room was slightly better but still very grotty. The shower would only be either unbearably boiling hot or unbearably freezing cold, with no middle ground, making washing quite a difficult task. The room had drawers with cigarette ash and butts left in, despite there being no smoking signs both in the room and hallway. It seemed that the rooms dont ever get properly cleaned. From the strong smell of smoke seeping into our room at night and also along the hallways during the day it seems that many of the guests were smoking in their rooms. Including marijuana smoke at before 10am when we were checking out. Even if you're on a budget, you can find far better cheap alternatives than this. The staff were not helpful, the rooms were awful and the fellow guests all seemed as if they were permanent residents not people visiting Vienna.
• Verified traveler (2/5): - totally will not recommend this hotel, very far from what int he hotel description, room is very dirty, no lock, when we reach the hotel they fixing the room door lock but still they never fix properly, don't feel safe and secure, the location is quite ok can walk to the nearest train station, the toilet is very dirty looks like nver clean for long not comfortable to use, no aircon and no electrifan inside the room, definitely will not recommend, although its quite cheap but still not worth it.
• Rabbit (2/5): Never again! - Dirty and filthy room, no towels, Broken mirrors, no comfort at all. Fotos on Website do not match reality! Dirty bathroom.
• Lars (2/5): Don't go there!!! - Hotel Cyrus er simpelthen det værste hotel, jeg nogensinde har været på. Bygningen var faldefærdig, der stak store ledninger ud af væggene, værelset lugtede af røg, der var ingen aircondition, badeværelset var ækelt, og der var vildt meget støj ude fra gaden. Lad være med at tage derhen!!!
• Katerina (2/5): HOROR - Hrůza, špína, smrad. Nikdy jsem nezažila nic podobného. Nemluví zde anglicky a ani moc německy. Utečte a nikdy se zde nevracejte !!!
• Verified traveler (6/5): 단지 저렴한 방 - 한국의 오래된 모텔 또는 여관 느낌. 그러나 중앙역 근처에 늦은 시간에 도착하게 된다면 잠만 잘 것이라면 저렴한 가격으로 괜찮을 지도. 청결을 좋아하는 많은 여자들은 호기심으로라도 묵지 말 것을 권함. 참, 내가 묵었던 방의 화장실 세면대는 물이 내려가지 않았다. 그런데 더 비참한 것은 물이 내려가지 않는다고 컴플레인을 해봤자 소용이 없을 것 같아서 클레임조차 걸지 않고 조용이 다음날 아침 일찍 나왔다.
• Verified traveler (6/5): Guns n' Roses in Wien! Da spielt das Hotel keine R - Guns n' Roses in Wien! Da spielt das Hotel keine Rolle! ;)
• Norcsikorgo (2/5): Worst hotel in my life - We wanted to check in this hotel at 11pm. The receptionist said they are full. I gave my printed reservartion to him and I said I already paid the room. He said they haven't got any empty room. He wanted to give my money back. I said I want my room. The staff were not nice and helpful at all. The receptionist said we need to wait 20 mins, because he need to clean a room. We waited an hour for the room. My boyfriend used the public toilet and the toilet seat MISSED! In our room we hadn't toilet paper and towels. Finally I got 1 towel for two of us. The bathroom looked awful. Hairs everywhere. The sink wasn't cleaned. The floor wasn't hoovered and cleaned. I took pictures about the corridor. I do NOT recommend this hotel for anyone at all!
• Jacqueline (2/5): Sehr schmutzig - Es ist kein Hotel was man weiterempfehlen kann die Bilder im Netz stimmen beim weitem nicht überein ein Restaurant /Bar gibt es nicht weiten Bogen um dieses Hotel machen Gruss Jacqueline
• Verified traveler (4/5): - 2+3 kişilik oda yerine sadece 3 kişilik oda verdiler. Çocuklar yerde yattılar. Kandırıldık...
• edward (6/5): 靠近市區與便捷的捷運 - 五天的住宿,安靜不受打擾,適合個人背包客與準備考試面試的人前往, 地點非常便利靠近購物大街,與中央車站,甚至可以是一日來回哈修塔特的中繼站
• Paula (2/5): DO NOT BOOK THIS HOTEL - This hotel turned out to be a construction site. The hall ways were completely covered in plastic, and there was cement dust every where. The room was dirty, as well, and not only from the dust. There were graffiti on the wall, dirt on the floor and there was no hot water. The staff was completely clueless, they clearly didn´t expect us, despite the reservation, and could hardly any English. DO NOT GO TO THIS HOTEL. Had we arrived earlier than after midnight, we´d definately look for another place to stay.
• Leo Gomez (2/5): Do not stay here for any reason. - The hotel is terrible. Humed. I was given a smokers room. There was no hot water. Was not even given a towel. When I complained the reception guy said that "people steal towels". Worst night ever. Do not stay here.
• JEROME (4/5): Hotel insalubre et service déplorable - La chambre n'était pas très propre. Le service était déplorable. Sur les 4 nuits passés, nos serviettes ont été changées qu'une seule fois. Le seul point positif est la situation de l'hotel, près d'une station de métro et de commerces.
• Maurizio (2/5): hotel da evitare - la struttura è fatiscente e la stanza è invasa dagli scarafaggi i servizi igienici emanano cattivi odori l'ascensore era privo di illuminazione hotel rumoroso
• Harold (2/5): Yuck - Room was dirty, tv didn't work, wifi not avilable in room, several lights out, including the elevator. Way too expensive for quality of room. Didn't expect the Ritz,but did expect it to be clean and orderly. Recommendation to others - Avoid!
• Shiela (2/5): Unsatisfactory. - 1. It's not automatic that they will give you a towel. 2. Seems that the room was cleaned a year ago. 3. First floor is near a busy noisy street so it's hard to sleep.
• Jeyhun (2/5): No confortable. - Servise very bad.
• Maria (2/5): Never more - First night - no towels, had to ask at reception. Strong tobacco smell. Big room with many beds, one of the windows can not be locked. Cool and noisy night. Asked for change. Were promised "the best room at the hotel". Tiny room with the same strong tobacco smell. Dirty bathroom, lamp in the corridor absent. In the morning - no hot water. No breakfast. We had four nights reservation, but could not stand more then two. Found that the name of the hotel had changed, it is now not only "Cyrus"", but "Bagdad-Cyrus". Well, if you are heavy smoking Bagdad inhabitant - you may like it. It is not really WIENNA hotel any more...
• Verified traveler (4/5): Kotu bir otel - Iyi bir otel degil ucretin karsiligini dahi haketmiyor. Otelin adi bile yok Cyrus kelimesini aramayın. 2 tur attiktan sonra yerel halktan biri oteli hatirladi ve tarif etti de buldum. Resepsiyon ve lobi yok. Kalite düşük 2 yıldızı bile haketmiyor
• Peter (6/5): Nähe Hauptbahnhof - Nur 12 Minuten bis Hauptbahnhof zu Fuß
• Verified traveler (2/5): - Terrible room, please honestly change the name of this place from a hotel. Do not deceive people please. Really terrible.
• John (2/5): Awful awful awful - This probably th worst hotel I have ever seen and it has been reported to the local tourist authority in Vienna.
• Verified traveler (4/5): - Cable TV is with Deutch channels. WIFI in Rooms is not available.
• Verified traveler (4/5): hotel economico ma non molto pulito - personale gentile e disponibile, ma condizioni della struttura precarie; il bagno in camera era fatiscente e le condizioni igieniche pessime.
• Kedar (2/5): Awful experience - I would never recommend family to stay here. The place looks shady although the receptionist was pleasant something abt the place is not right. There was also police there when we visited. We were given a hostel kind of room which we did not know about. In the freezing cold of austria this room did not have heater and we almost freeze in the night after paying $100 for one night!! This should not be for more than $45. The room is not clean and bathroom not usable.The doors does not have latch so we did not feel safe in the night.so all n all its a hostel and not a hotel. Families should stay away from this hostel.
• Tomas (2/5): :-( nic moc (zima a zápach "popelník") - Pokoj na hotelu silné zapáchal po cigaretách (popelníku), nad ránem se pokaždé vypínalo centrální topení tím pádem již kolem 6-7h byla na pokoji docela velká zima. Teplá voda tekla, nicméně sprchovací kout by potřeboval nutně servis. Jediný benefit tohoto hotelu je vzdálenost od metra a záchod a sprcha na pokoji. Jinak bych hotel hodnotil jako hodně podprůměrný až nevyhovující. Jednou a dost.
• Hamidreza (2/5): sehr marodes Hotel - Es war ein Alptraum
• Salem (4/5): - I used to stay in this hotel for most of my trips to Vienna. This time was different, it was not as usual . I was told that the management has changed. changed to the worse. No breakfast any more, services is not as it was , rooms condition not as usual, wifi not good , TV not clear with less stations. the only thing good left for this hotel is its location.
• Pekka (4/5): Dirty hotel in quite good place. - Room was dirty, towels were dirty and used, there were no soap in bathroom. Man in reseption was quite nuce and gave what we need, but anyway poor expression.
• Rola (2/5): Convenient as very cheap - Bad experience especially about the cleanliness as room facilities and bathroom are awfull dirty from long time
• Dae Gwan (4/5): Bad bed - The bed and room condition were worst. They did not clean rooms and give new towels.
• Franci (2/5): Not clean hotel - For sure not again in this hotel.
• JT (4/5): 駅には近いけど、ただし快適ではありません。 - まずホテルは駅からは近い。ここはいいところです。周辺には店はいっぱいあります。ホテル設備は最悪です夜遅くにお湯が出ませんでした。照明の一部つきません。ハンガーもありませんでした。室内も掃除、タオルの交換もありますが、毎日ではありませんでした、エレベーターも故障していました。
• Dor and May (4/5): Happy Squalor Dwellers? You'll Feel at Home! - I have already emailed Expedia AT LENGTH about Hotel Cyrus so do not wish to use my valuable home time in long repetition. I added our review of the hotel to our KLM experience, which was, as always very favourable. You can use all or any part of that earlier posting. It is all valid!!
• Yuxiang (4/5): zu alt. muss renoviert werden - Die Reception soll ab 7 Uhr besetzt sein. Aber um 7:30 was es immer noch nicht.
• Byeongheon (4/5): Not good... - The price and place were good, but that's over. The room was not cleaned up everyday. (Hotel?!) And cockroach was appeared. I cannot claim such things because of journey plan... (Reception 7 am to 10 pm) Maybe it could be my fault... but If I select again, I don't want this hotel.
• Roger (2/5): Uselt hotell - Vi förbokar och betalar hotellet, men när vi väl kommer dit så finns inga lediga rum. Efter ett tag får vi en nyckel till ett ledig rum som inte alls var vad vi bokade, med stinkande avlopp, smutsigt rum och sängkläder som inte är bytta sen förra gästen var där utan sängarna hade fullt med hår. Personalen på hotellet förstod inte alls våra klagomål alls, och från början ville man ha betalt för detta rum också eftersom det var större än vad vi hade bokat. Kommer aldrig mer bo på detta hotell!
• Ashim (4/5): Cheap but shabby room - The place was cheap, but unclean, with broken furniture, the room was full of flies, and the bed was uncomfortable with an ancient mattress. The TV didn't work either.
• JINHAN (2/5): 그냥 별로임... - 일단 객실 상태가 너무 안좋구요... 청결도 그저그렇습니다...그리고 카운터 근무자들 끼리 정보교환을 안하는건지 직원문제인지 모르겠지만 2틀숙박비용을 지불하고 체크인 하였으나 1박후 다음날 룸으로 찾아와서 1박 더할꺼면 지불하라고 하고 영어도 잘못하는데 얘기한다고 애먹었습니다. 근처에 지하철이 5분내로있어서 교통편은 좋으나 도로옆이라 밤에는 시끄럽습니다. 이용은 추천하지 않습니다
• David (8/5): Acceptable Hotel - Enjoyed my stay and is close to the Metro system. The only thing this Hotel could use is in room air conditioning.
• Verified traveler (2/5): Das schlimmste Hotel, in dem ich jemals war - Der Zustand ist wirklich desolat. Etwas derart Zerfallenes habe ich noch nie gesehen (bin 1-2x pro Monat irgendwo in einem Hotel). Das "Bad" ist nicht als solches zu bezeichnen. Ich kann jedem nur empfehlen, einen großen Bogen um dieses "Hotel" zu machen.
• Verified traveler (4/5): Nice hotel next to Keplerplatz (nice location) - Close to city center and metro stations. Unfortunately the cleanliness of the room was terrible. For a few days and given the low price, it could be recommended.
• YOUNGJIN (2/5): 한국인이면 절대로 가지 말아야할곳 - 여긴 말만 호텔이지 모텔보다도 못한 곳입니다. 냄새가 너무 심해서 가장 좋다는 방으로 바꾸었음에도 담배냄새가 배어있어 냄새가 심하며 욕실은 더럽고 곰팡이냄새가 납니다. 호텔내 레스토랑은 없고 하우스키핑 서비스도 제공안하며 타월도 자기가 달라고 해서 가져와야 합니다. 장기투숙객이 대부분인것 같으며 프론트에는 중동사람들로 보이는 3~4명의 사람들이 늘 모여있는데 분위기가 좀 무섭습니다. 위치는 빈 중앙역에서 지하철 한정거장이라 교통은 좋으나 동네 자체는 중동 및 아시아계 사람들이 몰려사는 저소득층 지구라 밤늦게 돌아다니면 위험해보입니다.
• Jae-gwan (8/5): 비엔나 중앙역 근처 저렴한 호텔 추천 - 저렴한 가격에 역 근처여서 좋았음.
• Becky (6/5): Nice room, conflicting information. - My booking assured my room was secure. When I arrived in was put in a large room as no singles were left. I was told I would need to swap back over tomorrow but no details of a time. Whilst checking in there were a group on young men in reception, one of which tried to talk to me. He asked the man at reception serving me was my room for one person or two. This is found very disconcerting. I awoke at 8.30am to banging at my door. When I answered it no one was there. At 11.30am whilst I was getting ready, loud banging at the door again. I answer to a woman who looked like a member of the cleaning staff. She was talking in a language I did my understanding with a pen and paper in her hand. When I told her I didn't understand she spoke again but in German. I understood the words "reception" and "geld" meaning money. I told her I paid in advance. I had also given the man on reception when booking in a copy of this paperwork but at no time did he log anything. Once I was ready I went to reception. I spoke with different man. He said I would need to come back in one hour to change rooms. the time was 12.30 and this was starting to waste my day. When I arrived back at 1.30pm another man was at reception. He was very helpful. He said the only other rooms available were not singles so no point in moving me for one night. He was also there when I left the next day. This hotel is 10-15 mins walk from Vienna Hauptbahnhof station depending on your pace.
• johannes (4/5): Man bekommt was man bezahlt - Man bekommt was man bezahlt und man darf um diesen Preis keine Wunder erwarten. Ich habe genau das erhalten was mir via Internetwerbung zugesagt wurde, somit alles ok.
• NORBERT (2/5): Not a hotel, but a homeless shelter - The photos about the family rooms of Hotel Cyrus are not real. All the rooms which I have seen are totally smoke odored (I asked for a non-smoking room), and the bathroom (also the toilet) is dirty and small The receptionist handed me 4 keys for different family rooms, but one was worse than the other. I can't imagine how they got 2 stars, because it is a homeless shelter, not a hotel! I immediately left the hotel and cancelled the reservation.
• Verified traveler (2/5): - Hôtel mal entretenu ; chambres, salles de bain et toilettes sales
• Radovan (2/5): Run away from this hotel!!Don't stay in this hotel - I got to the hotel with my family and got room that was disgusting, dirty, moldy. Blankets were not changed from previous night. Had to go to different hotel. They promised to send refund to Hotels.com but never did and declined any requests for refund. Don't stay in this hotel. This the worst experience I ever had in any hotels in my life.
• Verified traveler (2/5): Nicht empfehlenswert! - Wir hatten gleiche mehrere Unstimmigkeiten bei unserem Aufenthalt. Es fing an, dass wir zuerst ein 4er Zimmer bekamen, obwohl wir explizit ein Zimmer für 5 Personen gebucht hatten. Als wir uns dann beschwerten, bekamen wir ein neues Zimmer, dass jedoch wieder ein 4er Zimmer war. Auf unser abermaliges Reklamieren, wollte uns der Herr von der Reception nicht glauben, dass das Zimmer kein 5. Bett hat, gab uns nach einer Weile jedoch wieder ein neues Zimmer, dieses Mal waren 6 Betten drin. Als ich die Bestätigung des Hotels nochmals anschaute, bemerkte ich, dass die Bezahlung bereits mit Kreditkarte geschehen war, trotzdem mussten wir beim Check In nochmals bar bezahlen. Karten nahmen sie aus unerfindlichen Gründen nicht. Als ich am Abend Nachfragen ging, hiess es der Chef sei nicht da, wir sollten am Morgen wieder kommen. Am Morgen war dann wieder derselber Herr dort wie als wir eincheckten und er händigte mir mein Bargeld ohne zögern aus. Dieses Vorgehen scheint mich doch ziemlich seltsam. Wir hatten das Gefühl als wollte er uns über den Tisch ziehen. Leider hatte es am Morgen im Hotel auch kein warmes Wasser..
• Verified traveler (4/5): - The room was in poor condition with broken shower and cupboards. There was hair around the room and stains on walls and ceilings. Although advertised as non smoking it most definitely was smoking which was foul and you could not get away from the smell as it came through the vents from other rooms.
• Würstchen (6/5): 価値ある安宿 - 中央駅徒歩10分程度。経済旅行旨とする列車・バス移動旅行者には最適の宿かもしれない。もともとそんなに高くは無い駅前ホテルの3〜5割は安いだろう。まあ綺麗では無い，しかし安い。インターネットは一応パスワードはあるし，ドイツよりは余程ちゃんとしている。エレベーターもちゃんとある。従業員はとっつきにくい感はあるかもしれぬが，しかし皆優しい。但し，全体的に薄汚れた感は拭えぬ。
• Verified traveler (2/5): Aldrig igen - När vi kom dit visste de inte våra bokningsdetaljer och vårt rum var under all kritik. Smutsiga sängkläder, skräp från andra gäster i badrummet och konstiga fläckar på väggarna. Konstig atmosfär i allmänhet och vi kände oss inte trygga. Rummet låg i ett bostadshus och de som bodde där var väldigt speciella. Området hade många sexklubbar och kändes otryggt.
• Verified traveler (2/5): Grasgeruch ahoi! - Echt supergeiles Hotel. NIIIICHT! Muffasa würde sagen "lauf weeiiit weg!". Es ist laut, stinkt und der Receptionist wollte uns abzocken, dieser Ryrksnglynks. Einfach nein, nicht mal im Traum, nie wieder, lieber auf der Strasse bei den Nacktschnecken pennen. Bei -50 Grad.
• Verified traveler (4/5): Bardzo nie polecam - Hotel jest obleśly - wszędzie grzyb. Słabe wyposażenie, zarówno pokoju jak i całego hotelu (np. brak żelazka). WiFi tylko udaje, że działa, czasami pozwalając odpalić pocztę. Obiekt jest dość dobrze położony jeśli chodzi i zwiedzanie, ale okna niektórych pokojów wychodza na ruchliwą ulicę, co bardzo utrudnia spanie. Zarezerwowałam pokój dla niepalących, a otrzymaliśmy przestronną palarnię, którą musieliśmy ciągle wietrzyć. Pan recepcjonista po angieslku mówi tylko "ok" i "have a nice day", ale wydaje się że rozumie nieco więcej. Generalnie: NIE POLECAM!
• Olli (6/5): - Hotelli oli alueen halvimmasta päästä. Huoneen kunto on siisti ja siivottu, mutta kulumisen jälkiä on havaittavissa. Erityisen mahtavaa oli respan palveluasenne ja -halu. Hotelli on erittäin hyvällä sijainnilla päärautatieasemaan nähden.
• Verified traveler (4/5): - There was no hot water for shower at the first night, and the staff were inefficient to fix the problem. The reception is not open 24 hours.
• Mohamed (4/5): - I stayed three nights in the hotels. My stay is comfortable. But the lost many important things like internal telephone and fridge and lamp.
• Swetlana (6/5): - При заезде заселили быстро, но почему-то двоих в 4-х местный номер. В номере сильно пахло табаком и он совсем не соответствовал изображениям на фото, которые выставлены в интернете. На утро я потребовала поменять номер. Другой был уже лучше предыдущего, но в нем было тоже не очень чисто.
• Paulina (10/5): Godny polecenia - Hotel bardzo dobrze położony dla zwiedzających. Rzut beretem do przystanku tramwajowego na Prater i ok 200m do metra. Pokoje i łazienka w nich czysta. Obsługa anglojęzyczna i uprzejma. Bez problemu przechowała nam bagaż na zapleczu, ponieważ wyjeżdżaliśmy później niż należało upuścić pokój. Przecznica obok, deptak z licznymi barami i marketami spożywczymi. WIFI w pokojach. Polecam.
• Daut (4/5): жить тут только в крайнем случае - Регистрация быстрая. Номер крайне неуютный, со специфическим запахом и внешностью больничной палаты. В "предбаннике" номера стены наполовину из кафеля, что добавляет уюта. Сейфа в номере и фена в душе нет. Из принадлежностей только 2 кусочка мыла. Телевизор маленький, с выпуклым кинескопом. Wi-fi неплохой. Мебель и сантехника в номере хорошего качества. Из положительных качеств только цена проживания, соответственно - контингент проживающих отнюдь не дворяне. Довольно скверная звукоизоляция. Насчет уборки - в номер за 2 суток кроме меня, похоже, вообще никто не заходил (и, соответственно, не убирался). Короче говоря, это что-то среднее между комнатой в студенческом общежитии и больничной палатой. Наверное, можно рекомендовать только безбашенным студентам, стесненным в средствах.
• Verified traveler (4/5): - Smelly rooms. 2 double bedrooms for our group given on 2 floors. Weird staff. Only positive is proximity from main train station.
• Verified traveler (2/5): Katastrophe! - Hotel ist sehr heruntergekommen. Obwohl Nichtraucherzimmer gebucht, Raucherzimmer bekommen, in dem der Geruch nach kaltem Rauch schier unerträglich war. Der Rezeptionist sprach nur sehr schlecht deutsch und Verständigung war nur mit Händen und Füßen möglich. Zimmertausch war also keiner möglich. Das Antennenkabel am Fernseher war kaputt, sodass keine Sender empfangen werden konnten. Krönend war, dass es im Bad nur EISKALTES Wasser gab. Das Kartenlesegerät funktionierte nicht, weshalb noch ein Gang zum Bankomat eingeschoben werden musste, wo dann, oh Wunder, die Karte einwandfrei funktionierte. Eine Preisreduktion für die Unannehmlichkeiten wurde keine gewährt!
• Verified traveler (4/5): Birg cyrus vienna - crazy staff , lack of maintenance
• Jeffery (4/5): Run away! - This place is in serious need of in upgrade! Whole hotel reaks of cigarette smoke. Every room, even though they claim they are nonsmoking, has an ash tray. Smoke comes into your room through the ventilation system. Breakfast is an absolute joke.This place is on a very busy main road near the central station and has lots of traffic noise and people yelling in the street during the night. Rooms are very stark, no fans or a/c, coffee maker, hair drier, nothing. Toilet is ina closet, literally! And the shower is another closet, too small to even dry off or get changed. Hot water heater in room kept coming on as other rooms used the water. Not much chance os sleeping comfortably here.
• Verified traveler (6/5): Good train and metro accesibility! - Convenient for the train station and the metro...not a very nice area, but near to the metro to take you into the Old City Center for touring. The price was very good, but this was not luxury living!
• Vanessa (6/5): Convenient railway hotel, low price. - This is a very convenient hotel for the main central train station in Vienna, but is in a rather working class area of town. The hotel staff were friendly, but it seemed to be an apartment converted into a hotel so the room we had was rather strangely arranged. The bathroom was very small, but the water pressure and heater worked well. This I definitely not luxury, but was easily accessible by train and four simple stops away from the old town and all the sites you want to see in Vienna.
• Crispsnaffler (2/5): Definately the poorer end of town - Hotel check in was good. Strange hotel though, very odd layout, bathroom and toilet were in corridor. The area the hotel is located in is close to the main railway station (when it is open), but area didn't feel very safe at all
• Mike (10/5): Very Close to Metro - Since you pretty much need to use the metro in Vienna no matter where you stay, this place was perfect. Just two blocks from the nearest station. Everything was clean and the staff friendly. Card access 24 hours. One of the best prices as well for 4 people.
• Transient (6/5): Fine accommodation for the price - This hotel is very basic but it's also very cheap so I had no complaints other than it was a little bit hot but that was just the weather at the time.
• Verified traveler (8/5): Large space and close to the railway line - It was a pleasant surprise - very spacious rooms at a very affordable price. And in very close proximity to the railway station.
• Seppo (6/5): Birg-Cyrus far from the center of the city - I know that hotel was cheap, very cheap and the quality equals the price. This hotel is ok if you just want to sleep, not spend your time. Biggest negative thing was that room were not very clean - it was quite dirty, but beds and sheets were clean.
• Verified traveler (8/5): - We used the room very little as we were there to sight see. It was clean and wonderful for our needs. Very plain but very comfortable. Would definitely stay again. Would recommend it to others.
• Verified traveler (6/5): Noisy, run down, not cheap, Dutch toilets. - Very noisy from traffic. Rooms very old and shabby. Breakfast not included in price, parking not included in price. Staff were friendly. Close to Metro and 2 stops to Center. Dutch style toilets - I hate them.
• Dissapointed (6/5): Not fancy and very basic, but it worths the price - If you come to Vienna by bus to Sudbanhof Station, the hotel is walking distance. Near affordable restaurants and shops in Favoriten Strasse. But not fancy, room is just clean and very basic. Hallways and entrance needs a renewal, not AC, but even in summer, you would not need that in Vienna. They offer a good breakfast for EUR 4, that is very convenient for Vienna prices.
• Rachel (6/5): This is a Hostel! - I would not recommend it... if you are expecting a Hotel as I was!!! This is a hostel and you pay for every bed in the room if you want your own room. For a hostel... it is fine. It is about a 20 minute taxi drive from the city and I had also expected it to be closer.
• Mikael (6/5): Basic hotel for own money - Basic bed. Table. Relatively clean. No particular loud noise but street basic noise from traffic. My bad luck lift not working but if it works, all basic things are there. If I had stayed longer an empty fridge would have been good. All basic necessities near. Breakfast for 3 eur was worth it since no need to go and look for a place in the morning and basic things were available. Honest two star hotel, price was right.
• Dave (6/5): Poor location, but reasonably priced - Our stay was reasonable, but I wouldn't return. Breakfast area was full of smoke. Neighborhood was run-down and dirty. When we told someone local the area we were staying in, they expressed surprise that there were hotels there.
• Helen (2/5): Dont do it there ARE better hotels out there and better hostels!!! - Pratically due to the refurbishment of the sudbanhof this hotel isnt currently next to it and is quite a walk along busy roads and a bleak area including gun and sex shops. hotel stinks of smoke and cats! bed can only be described as a '70s porn' bed. leatherand mirrored with a built in radio! the hotel was quiet at the point of being odd. its of hostel standard but even then it would be a rubbish hostel! there are good transport links to the centre but this is NOT a reason to stay here as other far nicer hotels are in the neighbourhood. room needed a thorough clean however seemed clean enough. v limited amount of hot water and we both suffered from headache and sinus problems due to dust and smell. to sum up a dirty smelly hole!

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