Arktur City Hotel

Location: Otto-Suhr-Allee 74, Berlin, BE, 10585, Berlin, DE

Star Rating: 6.6 Stars

Property Type: Pension

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Express check-in/check-out
• Street parking
• Wheelchair accessible
• Elevator
• Bicycle rentals nearby
• Breakfast available (surcharge)
• Multilingual staff
• Smoke-free property
• Express check-in
• Tours/ticket assistance
• Self parking (surcharge)
• Wheelchair-accessible spa
• Wheelchair-accessible pool

Rooms Available

• Triple Room

  1 Double Bed and 1 Twin Bed

  248 sq feet

  
  

  Internet - Free WiFi

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Desk, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Single Room

  1 Twin Bed

  140 sq feet

  
  

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Desk, phone, and iron/ironing board (on request); cribs (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Comfort Double Room

  1 Double Bed

  237 sq feet

  
  

  Internet - Free WiFi

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Desk, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Double Room

  1 Double Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Desk, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Comfort Single Room

  1 Twin Bed

  151 sq feet

  
  

  Internet - Free WiFi

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Desk, phone, and iron/ironing board (on request); cribs (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• Verified traveler (6/5): - Soweit alles ok. Hygiene Sauberkeit war mangelhaft. Rezeption ist nicht wie in der Beschreibung dauerhaft besetzt... konnten somit unseren check out erst später als geplant machen
• Magnús (6/5): - Þetta var ok,ekki meira. Enda ódýrt
• Verified traveler (4/5): Separate bathroom - The toilet is separated from the room. Although it’s technically classed as a private bathroom you have to unlock a side door, walk through an open hallway - with a water boiler and fire exit on the left - and then unlock the bathroom door. It’s ok for me but for some people, this wouldn’t feel private.
• ROBERT (10/5): rrect - Chambre agréable. Petit déjeuner correct Propreté impeccable.
• Verified traveler (10/5): - It was quiet, clean, and very relaxing. The convenience of a bus stop right outside can’t be beat.
• Verified traveler (4/5): Hi - I will never suggest this hotel to any body! It’s more like a dormitory with no amenities!
• Verified traveler (6/5): - Die Sauberkeit war gut. Es fehlt ein Safe und ein Telefon. Die Wände waren sehr stark verschmutzt.
• Karin (4/5): - - Standardzimmer runtergekommen und verbaut, sehr klein, dunkel, hellhörig, Fenster defekt, eher Hostelstandard - Badezimmer zu eng, Waschbecken über Toilette montiert - Sauberkeit des Standartzimmer okay - Frühstück in Ordnung, zu wenig Plätze für die Gäste (anstehen) - Personal teilweise unprofessionell
• Octavian (2/5): A Travelers - Very, Very disappointed, We was driving from Norway and we book this hotel because Hotel.com advertise this hotel as a 4 star hotel, with a free breakfast and a free parking but this is just a catch. This Hotel is not a 4 star Hotel, this hotel is more like a Hostel, it has a cheap, very limited continental breakfast and fore sure a free parking where ever you find where it’s allowed on the streets around the Hotel. Please don’t believe Hotels.com and accept all the hotels that they advertise like a Good Hotel and please if you want a Good Hotel in Berlin, stay away from this Hotel please.
• Verified traveler (8/5): - Trotz zentraler Lage sehr ruhig. Gutes Preis-Leistung-Verhältnis
• Niels Thyge (8/5): - Ok morgenmad, men ikke mange borde til gæsterne.
• Marco (6/5): - Di buono la posizione. Di negativo i letti singoli dopo aver prenotato un matrimoniale e sentirsi dire che dovevo provvedere da solo a spostarli per avvicinarli. Il wifi è assente. Non c'è un frigorifero. Non c'è un bollitore. Il personale della reception parla a stento un po'di inglese e non è professionale... sembra abbastanza improvvisato.
• Verified traveler (8/5): - Nette Begrüßung, gute lage zur Oper ,zimmer okay sauber ausgestattet, lift funktioniert
• Gerald (8/5): Nice! - It was really nice! Easy to get to metro!
• Anita (10/5): - Virkelig fint, alt er meget rent nyt og flot, vil helt sikkert gerne tilbage til det sted, morgenmaden var rigtig god og der var rigeligt at vælge imellem
• Verified traveler (4/5): - Das Zimmer: Fenster offen =Laut Fenster geschlossen =stickig die Einrichtung spartanisch das k.. - braune Design sehr gewöhnungsbedürftig Frühstück: billige Wurst und Käse, statt Saft nur die wässrige Necktarvariante, 15 Cent Brötchen etc. Für eine Nacht na ja,... ich war 2 und hab diese über mich ergehen lassen.
• knut (8/5): - sehr zentral leider war es im Zimmer sehr warm keine Klimaanlage sonst alles ok
• Verified traveler (2/5): - Personnel pas professionnel du tous! Pas polis du tous! Tu leur parles ils vous regarde même pas au yeux ! Personnel nettoyage arrogant. On est 4 on va reçu chambre 3 personne ils ont meme pas voulu donner une coussin de plus...on a pas! Tous cour!
• Verified traveler (8/5): - Me gusto el tamaño de la habitacion. No hablaban español.
• Børge (4/5): Hmmmm ... - Det var bestilt som sleep-over på vej fra Bukarest til København. Vi kom tidligere fra Bukarest end forventet. Efter 18 timers kørsel var vi i Berlin kl. 11:00 Lidt trætte, men opsat på at fortsætte direkte til København. Vi kunne ikke få refunderet værelset, og det er sådan set OK, men … Vi ville gerne i bad, men det kunne sandelig ikke lade sig gøre. MIT værelse var ikke klart …. Jeg forstår at det ikke var klart, men: De kunne leje værelset ud igen, og det eneste vi ønskede var et sted at tage et bad. Om det så var personalebaderummet var lige meget, men nej. Jeg måtte "koge" videre til Kbh, og min rejsefælle kunne små-lugte i toget til Düsseldorf. Det var lidt ØV ØV
• Verified traveler (8/5): - Alles war gut. Nur schade, dass wir schon morgens um halb vier auschecken mussten (Flugtermin) und wir trotz Ankündigung unserer Frühabreise für 4 Personen das Frühstück bezahlen mussten.
• Margus (4/5): Hidden price - Hi! If we arrivale to hotel then retseption said you have doubel bed and sofa. We travel with family 4 person 2 adult+2children. And you must pay extra bed and more city tax. But i check in hotels.com its prise with all taxis. But admin said a i dont care you must pay more. Our hotels cost 270 eur + 72 eur extra mony. Normal is if i see price in hotels.com its all inc. tax and everithing its not good if you arrivale to hotel and you must pay extra.
• Verified traveler (2/5): Anbefales ikke! - Utgir seg for å være et ok hotell men er i virkeligheten mer som et dårlig veldig slitt hostel. Frokosten var ikke bra så den spiste jeg ikke.
• Verified traveler (4/5): - Uns hat diese Unterkunft nicht gefallen. Rezeptzionistin sehr unfreundlich. Die Betten, wie auch die Schlafcouch in einem ungenügendem Zustand-sehr unbequem und stark durchgelegen. So das wir kaum geschlafen haben bzw mit Rückenschmerzen von diesem Aufenthalt Heim gekehrt sind. Der Frühstücksraum mit Stühlen überfüllt, sehr enges zusammen sitzen. Das Bufett war Mittelklasse, Brötchen ließen zu Wünschen übrig.Für das Geld die Nacht ist man in einer Jugendherberge besser aufgehoben-besseres Schlafkomfort uns ausgiebiges Frühstück, gerade für Kinder.
• Linda (6/5): Extra avgift för barn - Det tråkiga var att jag bokat ett rum för två barn, men ett par dagar innan ankomst begärde de ytterligare 20 € för andra barnet! Försökte nå Hotels.com i flera dagar men gick inte komma fram. Mycket tråkig fasad på hotellet men hotellrummet var fint! Frukosten enkel men ok.
• Ieva (8/5): - Great location, good food for breakfast and nice service. Great sound isolation in the room.
• Verified traveler (10/5): - Insgesamt wirklich ok Frühstück auch gut.! Xxxxxxxxxxxddxxxxxxxxxxfx
• Maksim (6/5): Overvalued hotel - The hotel is good looking and clean. To tell the truth there was no WiFi in the room. Breakfast was not bad, but I have to wait my turn because of crowd there in the canteen.
• Verified traveler (10/5): - Good choice 🙂 Clean Nice bathroom Close to the center No refregerator or fridge
• Verified traveler (10/5): - Es war alles super und nächstes Mal komme ich gerne wieder zu Euch
• Charles (10/5): Great stay in Munich - We were pleasantly surprised of the nice facility at the Arktur Hotel. There are two buildings and we stayed in the #2 building which was further away from the busy Otto-Suhr-Allee main street. The small distance made the room seem very quite. Our room was immaculate - clean and well organized! The Breakfast offerings were minimalist but satisfactory. The location of the hotel was excellent for our travel preferences. A bus stop is directly in front of the hotel and the U-Bahn station is less than a 6 min. walk. Our biggest complaint is the shower stall. The water pressure was ecellent as well as the temperature of the water, but the position of the on-off handle can cause severe safety concerns! The shower curtain would blow in and attach itself to your body and when you turned around in the shower to adjust the curtain your backside would hit the water facet and move the handle to a hotter water temperature. You could possibly get scalded by the very hot water. Also the shower basin is rimmed with a 4cm high lip that could be a tripping/foot injury problem! Overall, we'll definitely consider the Arktur Hotel for our next trip to Berlin!
• Verified traveler (6/5): - Gute Buseinbindung, Preis / Leistung OK, Frühstücksraum sehr eng.
• Shirley (8/5): Needs met - Nice efficient room in a great area.
• Jaume (6/5): hotel muy básico - Hotel muy básico. suficiente para pasar una noche.
• Verified traveler (2/5): - Mitarbeiter unfreundlich, kein richtiges deutsch, zimmer sieht gar nicht so aus wie auf dem bild , es ist dunkel und das bett gar nicht bequem, frühstück servies immers gleiche kein platz gehabt zum sitzen, zimmer war kalt . Das einzige wo gut war, war der standort sonst gar nichts. Gar nicht empfehlenswert!!!!
• Verified traveler (6/5): - das Zimmer war sehr laut, Fenster öffnen ging gar nicht
• Verified traveler (8/5): - Ein schönes Hotel. Früstück-Bufet könnte etwas reichlich ausgestattet werden, aber für 3 Sterne nich schlimm.
• Verified traveler (6/5): - Für kurze Aufenthalt optimal, zentral gelegen. Das Frühstück ist nicht empfehlenswert.
• Morteza (2/5): One Star Hotel - It is hard to believe that Hotel Arktur city is a 3 star hotel, even it's not at the level of a 2 star hotel. Hotel has a very old structure that has a little bit renovation in their bathrooms. The rest is old, very old. From the elevators to the light fixtures or the radiator that can not make the room warmer. For the first night, I couldn't sleep because my room was extremly cold in the month of Febraurary. The front desk employees are not fluent in speaking English. The Hotel Lobby and breakfast room are in the seperate building but next to the main building. Hotel has 2 elevators. The first one take you up to the first floor and in the first floor, you need to change the elevator to go to the top floors. The heating system is very old and can not make the rooms warm in winter time and it seems they have the same problem with their cooling system on the summer. No room has a thermostat for the guests to set up the temreture. The breakfast is basic and doesn't have a good quality. The only positive thing with this hotel is the location which is close to the Metro Station and in front of the bus stop.
• Verified traveler (8/5): - Nice location close to the airport. My room was tiny, even for Berlin. Fine for an overnight stay.
• mark (10/5): Great hotel. - Great hotel with friendly staff, night staff even gave up her cup of tea so we could have one when we got back in. Only bad bit was no kettle in room. Breakfast was nice continental, missed full English but we were in Germany! Beds were comfy, room clean and well looked after, hotel in general great, highly recommend
• Verified traveler (4/5): - Alles abgenutzt und schlecht eingerichtet. Man konnte nicht Mal gerade auf der Toilette sitzen, weil da dann das Waschbecken ist.
• Verified traveler (6/5): - The hotel is conveniently located near bus and train stops. Grocery store and a Rossmann (drugstore) next door. Check-in was simple and quick. Breakfast was nothing fancy but a good offering. This is a good hotel if you're looking for something budget friendly with no special frills. While our room was clean one of the trash cans missed being emptied (it still had trash and a baby diaper in it from the room's previous occupants). This was probably an oversight as all other trash cans had been emptied. I would stay here again for the affordability and convenience.
• Verified traveler (6/5): Ny och gammalt - Bea att veta innan man bokar att hotellet är delat på två byggnader. En av dom består av ny renoverade rum och den andra är inte så fresha.
• Jan (6/5): Tæt på metro, - Hotel ok,men brugte håndklæder blev lagt foldet (ikke skiftet)våde ind i sengen hver morgen, dårlig rengøring.var der i 5 dage.
• Verified traveler (6/5): - Ein einfaches Hotel, aber sehr nettes Personal. Noch einmal etwas Farbe für die Wand, ein Blick dichter Vorhang vor den Fenstern und schon wäre es noch besser gewesen. Aber für den Preis kann man wirklich nicht mehr erwarten. Abwechslungsreiches Frühstück Und die Nähe zum Flughafen Tegel sind Pluspunkte. In der Umgebung von Kaufhalle bis Restaurants alles vorhanden. Mein Fazit: Preisleistung sind mehr als erfüllt!
• Verified traveler (8/5): - Das Hotel benutzte ich als Ausgangspunkt für privaten Besuch und als Arbeitsraum. Deshalb ist ein vorhandener Arbeitstisch für mich obligatorisch. Ich habe um einen Tag verlängert. So schlecht kann es also nicht gewesen sein.
• Verified traveler (2/5): - Das Hotel liegt an einer sehr vielbefahrenen Kreuzung wodurch es auch nachts sehr laut ist. Selbst bei gescglossenem Fenster hört man die Autos. Die Zimmerausstattung beschränkt sich auf ein Bett, eine sehr kleine Couch mit Tisch und einer Garderobe. An der Decke des Zimmers waren Munzeln zu sehen und der allgemeine Sauberkeitszustand des Zimmers lies sehr zu wünschen übrig. Die Gardinen waren schmutzig und kaputt. Das Sofa war sehr fleckig und unansehnlich. Das Bad war ausreichend allerdings war die Dusche mit einem Vorhang versehen, der schon sehr gelblich war. Der Duschkopf blieb leider nicht in der Verankerung und rutschte dauernd runter. Beim Frühstück mussten wir warten, bis ein Platz frei wurde, weil es nur vier große und zwei kleine Tische gab. Das Frühstücksangebot war sehr übersichtlich und es gab auch nur billige Wurst sowie billigen Käse. Alles in allem bin ich sehr enttäuscht und kann das Hotel leider gar nicht weiterempfehlen. Und man darf sich auch von den Bildern auf der Hotelseite nicht täuschen lassen.
• Verified traveler (8/5): - Das Hotal ist seinen Preis auf jeden Fall wert. Frühstück gut und für jeden etwas dabei. Zimmer jetzt nicht wirklich groß aber für den Zweck ausreichend.
• El (2/5): - Heruntergekommene, dreckige Zimmer mit penetrantem Geruch. Die Wände waren verkratzt und dreckig. Das bettlaken wies einen gelben Fleck auf und es waren Haare im Bett und auf den Handtüchern. Im Bad waren verschimmelte Silikonfugen und die Fließen waren am Boden lose und haben gewackelt. Das Hotel ist extrem hellhörig. Das Frühstück ist spartanisch. Der essbereich ist viel zu klein, weshalb Hotelgäste Schlange stehen müssen um zu frühstücken.
• Maria Pilar (10/5): - Habitaciones grandes y espaciosas. Muy limpio y cómodo. Hemos estado con niños y lo recomendaría. Personal amable
• María Cruz (8/5): - Precio calidad bien, limpieza correcta. Acceso de metro y bus junto al hotel. El desayuno es aceptable y el colchón podría mejorar. Agradable.
• Verified traveler (8/5): - Nice hotel: very clean, convenient and good value!
• Verified traveler (6/5): - en génénal l hotel est moyen. attention pour le petit déjeuner --> manque de place (attente probable pour avoir le petit déjeuner)
• Lars Rune (8/5): God placering - God placering i byen. Wifi var lidt svagt men alt ialt fin “value for money”.
• Sanne (8/5): - Dejligt rent hotel med fine værelser...men plads mangel når det skal spises morgenmad. Der er ikke plads til morgenhygge når der spises, da andre gæster står og venter på ens plads.
• Dani (4/5): - Im Zimmer und Bad war so ein komischer Geruch, dass wir es erst einmal eine Stunde gelüftet haben. Sauberkeit, naja. Der Boden und vor allem die Ecken sehr dreckig. Die Wände sollte man vllt. neu Streichen. Ich habe mich nicht wohlgefühlt und hab in der Früh gleich ausgecheckt.
• KEUNWOO (10/5): - very nice stay was...
• Lars (8/5): - Store rummelige værelser med moderne møbler, god beliggenhed i nærheden af U-bahn og S-bahn, morgenmaden skuffede dog lidt men som helhed en rigtig god oplevelse 🙂
• Verified traveler (8/5): Tyytyväinen - Huone oli siisti, ja ainoa miinus siinä oli liian suora näkyvyys kadulle. Huoneemme oli alimmassa kerroksessa, ja jos verhot olivat auki, jokainen kadulla menevä näki esteettömästi huoneeseemme. Aamupala oli suppea mutta sillä sai itsensä kylläiseksi.
• Verified traveler (8/5): - The property had a very clean feel. Unfortunetly, the bed wasnt as comfortable as i was hoping for. But overall it was good.
• Romin (4/5): Avoid this hotel - I usually do not make bad reviews unless something is extraordinarily wrong. The hotels.com site offered a nice hotel with English speaking front desk personnel, air conditioned rooms, WiFi. The front desk barely spoke any English which would be difficult for the normal American traveler. I am fortunate enough to be able to speak some German so it wasn’t impossible to communicate. When my family and I went to the room there was no ac. I went to the front desk to ask about it the lady was nasty about it and just said “no ac”. I tried to show her the conformation which seemed to anger her more. The house keepers made the bed the next day but that was about it. The did not replace towels or otherwise clean the room. At check out the same front desk person said that I owed more because of city taxes. Again I showed her the and she said that wasn’t included (taxes added on hotels.com). The WiFi was weak and kept dropping the signal. Another issue with the hotel is the location. The street noise and frequent police and fire sirens are constant both day and night. With no ac your only choice in the summer is to have the window wide open. This is not a family friendly hotel or a place to relax at all. Generally I am a low maintenance guest but what I paid for and what I got were very different.
• Janine (6/5): Very basic hotel - The hotel is simple and clean. There are no facilities to talk about. If you want a hairdryer or iron you can request one. The hotel is on a main road so it is very noisy.
• Verified traveler (8/5): Arktur City Hotel - Nice clean small hotel on busy road. Internet in my room/building was non-existent. Worked okay outside in courtyard. Breakfast included was minimal, but acceptable (don't expect bacon & eggs!). Overall pleasant small European hotel.
• Verified traveler (4/5): - The pictures of the room was no where near what the room I spent the night looked like. Uncomfortable beds and real small room. However, for just a one night lay over it will do.
• Dave (8/5): Decent, but small stay. - Within 5 minutes drive from airport. Several cafes nearby. Very clean. Very small. Friendly staff.
• JUAN (10/5): Good value for price!! - I stayed in a single room ensuite for 3 nights. The room was nice, modern decoration, spacious enough for one person. Bed was comfortable and clean linen, bathroom was nice and clean. Facilities of hostel are in good condition. Value for price. I would stay there again. It is a bit far away from city centre but you have close metro and bus stops in walking distance to move to the city. No much sightseeing or eatery around hostel but it is in a safe and calm area.
• Armen (10/5): Nice Hotel Recommend to all - I have enjoyed the time stayed at hotel. Place is perfect. All was well, flat TV, cleanliness was superb.
• Roman (6/5): - Service was ok, though should warn that they charge a tourist tax in cash which they "don't have a right to charge on credit card". This tax is 5% of your whole fee. Convenient location, close to 3 U-bahn stations. Room is somewhat cold at night.
• Verified traveler (8/5): - buffet breakfast worth having
• Sylvia (6/5): Disappointing - The bathroom was TINY There was a huge wash hand basin set right in front of the toilet, So a person who was larger than skinny would find this a problem to sit down, The shower head was broken, and the wooden surfaces in the room damaged, The cable TV was not tuned in correctly and were no instructions of how to do it. So TV was out.The breakfast however was lovely, great selection, very nice,Hotel tried to charge us a tourist tax at end of stay, but I thought we were being scammed, so refused to pay and walked out, this charge should have been taken at time of booking, Would not book again
• Verified traveler (8/5): Nice staff and good breakfast - Nice staff and good breakfast. Also, comfortable location.
• Verified traveler (8/5): - Good location and helpful staff; also, quite rich breakfast was provided.
• Verified traveler (10/5): Thank you - Thank you for the perfect and a good experience I had there. See you soon and Happy New Year! Carlo
• George (6/5): Budget Hotel near City center - As expected,ok for the price. Clean and tidy and central.

Photos