The Rockwell
Location: 181 Cromwell Road, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Cutting-Edge Design and Modern Amenities
Located in London's South Kensington, The Rockwell boasts cutting-edge design and offers free WiFi, flat-screen TVs with BT sports channels, bespoke oak furniture, and luxurious en-suite bathrooms with White Company toiletries.
Stylish Dining Experience
Guests can indulge in modern English cuisine at the stylish garden restaurant, overlooking the landscaped garden. The Rockwell Dining Room offers a contemporary twist on traditional British dishes, complemented by an extensive wine list.
Convenient Location for Exploring
Situated just a 5-minute walk from Earl's Court Tube Station, The Rockwell is the perfect base for exploring London. With popular museums and Harrods department store within walking distance, guests can easily immerse themselves in the city's vibrant culture.
Book your stay at The Rockwell now for a sophisticated boutique hotel experience in the heart of London's South Kensington district.
Important Information
Different policies apply for group bookings. A nonrefundable deposit of 50% of the total amount is required for group bookings.
Please note, full payment for the free cancelation rates will be due upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Board games/puzzles
- Concierge service
- Allergy-free room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
Rooms Available
-
Deluxe Double Room
1 Double Bed
258 sq feet
Internet - Free WiFi
Entertainment - Smart television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Smart TV
-
Double Suite
1 Double Bed
236 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Smart television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Smart TV
-
Standard Single Room
These air-conditioned rooms feature free broadband internet, an private bathroom and a flat-screen TV with pay-per-view channels.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Single Room
With pocket-sprung mattresses, luxury linens and fluffy bathrobes.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Double Room
These air-conditioned rooms feature free broadband internet, an private bathroom and a flat-screen TV with pay-per-view channels.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Double Room
With pocket-sprung mattresses, luxury linens and fluffy bathrobes.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Garden Room
These modern, elegant rooms are located on the lower ground floor and feature a private patio.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Mezzanine Suite
These mezzanine suites are split into 2 levels. The living area is large and decorated in a traditional English style with light modern touches. There are tea/coffee making facilities available in the room.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Claudio (8/5): - Posizione ed accoglienza pulizia. Staff Letto un pò piccolo
- Ursula (10/5): Würde wieder hingehen - Sehr ruhig, obwohl an zentraler Lage
- Marco (9/5): - Sehr zentrale Lage, 3 min zur Earls Court station. Solide und hochwertig ausgestattete Zimmer. Einfaches, aber ausreichendes Frühstück. Sehr freundlicher und bemühter Service. Die Cromwell Road ist rund um die Uhr stark befahren. Die Fenster der Zimmer zur Straße dämpfen den Lärm zwar stark, aber Schlafen mit offenem Fenster ist nicht möglich.
- SFH (9/5): -
- Neil (9/5): - Nice large room, great shower, great buffet breakfast.
- Nele (10/5): -
- Leslie (10/5): - Love the location and the rooms. Staff are very friendly!
- martina (4/5): si può fare di meglio, soprattutto per un quattro stelle.... - mi è piaciuta la posizione, a 5 minuti dalla metro di Earl's Court. La stanza è datata, certamente non quello che ti aspetti da un 4 stelle.
Non mi piaceva la doccia, è scomodissima se non vuoi bagnarti i capelli.
Pulizia non perfetta. Appena arrivati abbiamo trovato addirittura un accappatoio sporco che però ci hanno subito sostituito.
Colazione veramente noiosa.
Personale nel complesso poco gentile ed empatico.
- Zenoni (8/5): - La pulizia, la colazione all'inglese e il letto molto comodo La camera nel basement ma comunque grande e con finestra
- Angela (8/5): -
- Gérard (9/5): - Idéalement situé avec un personnel très accueillant cet hôtel est un excellent "point de chute" pour découvrir Londres.
- claudia (10/5): Todo excelente - Todo muy bien! El personal muy amable, todo muy limpio y muy completo, impecable todo. La ducha era un poco chica
- Alison (8/5): -
- rocher (9/5): Loved it - Easy to get to, close to stations, quiet résidentiel and quality area , nice place with large rooms. Good breakie Nothing
- Caroline (9/5): Au calme entre South Kensington et Earl’s court - - la taille de la chambre, son calme (elle donnait sur un jardin côté cour) et ses meubles en bois
- le petit-déjeuner de qualité
- le personnel très sympathique
- l’ambiance chaleureuse, la déco La pomme de douche un peu basique (pas de flexible et pas de possibilité de réglage)
- Augustine (8/5): -
- YUKIMI (8/5): 値段的に 納得できるいいホテルだと思う - 設備が新しい
受付の人の態度がよく なんでも言えた
中にあるレストランでフィッシュ&チップスとサラダを食べたが 美味しかった シャワーが一つで固定。ハンドシャワーがなく 使いにくい
- Tong (8/5): I would stay this place again - Location Pictures are not reflecting what we experienced
- Barbara (9/5): Goed verblijf, goed geslapen, prima ontbijt - Fijn hotel, goede locatie Niets
- Geneviève (7/5): - Hôtel bien situé, chambre spacieuse, bon petit déjeuner Chambre en sous-sol sans vue et sombre, draps usés et déchirés dans le bas de la housse de couette, pas de possibilité d'ouvrir une fenêtre.
- Célia (10/5): - Dans un quartier Calme avec une chambre vue sur Londres. L'hôtel est très proche de la Picadilly line ce qui est très pratique.
Le petit déjeuner est très bien Rien
- Jamie (5/5): We enjoyed the location but were disappointed in the room and staff. - The location was great. Very walkable, nice neighborhood, and close to a tube station. The room did not look like the photos on the website and was in an unpleasant location within the hotel - underground and surrounded by maintenance rooms. The staff was unfriendly and did not accommodate all of the amenities listed in booking.
- claudia (7/5): - Colazione buona ma potrebbe essere più ricca
- Vincent (5/5): Première fois et dernière fois - La salle de bain de taille ridicule et la proximité d’une porte donnant sur les escaliers qui claque à chaque passage
- Alisha (8/5): -
- yolasmiths (9/5): Una grata sorpresa - La entrada al hotel, decoración, limpieza, el baño,y la comodidad ( excepto el colchón) El colchón uf necesitan cambiarlos, el mío se hundía y estaba inclinado al final tuve que "calzarlo" con las toallas y cuando la recepcionista subió para girarlo vi que estaba muy sucio con grandes manchas marrones y daba un poco de asco.
También el alféizar de la ventana lleno de cagadas de paloma lo tendrían que limpiar más a menudo :(
Por lo demás todo perfecto
- Jessica (9/5): Great location, lovely staff and comfortable room - Clean room and comfortable athough somewhat small. I really enjoyed my stay. Quite a lot of traffic outside. But not too disturbing
- Patrick (8/5): Prima locatie/verblijf - Rustig, kleinschalig Douchegedeelte in badkamer zou ruimer en qua instelmogelijkheden van deze tijd mogen zijn
- Olivier (10/5): -
- Gabriella (8/5): Hotel consigliato - La posizione, la pulizia, apprezzato la cortesia dello staff, i biscotti in camera con the, caffè e la bottiglia d’acqua inclusa ogni giorno. Buona anche la colazione, ci tornerei. Direi nulla
- Jacqueline (8/5): Superior staff, great location and lovely fixtures make for a good stay. I’ll be back. - The staff were phenomenal. They managed a difficult situation beautifully and were kind and polite throughout.
The property is well-located and very nice. Garden is gorgeous. Things are a bit run-down and it may be harder to get things spotless.
My sink in the first room was blocked and staff moved me to another room. Because of the excellent staff, I’ll be back!
- declan (9/5): - Fantastic location and value for money
- Christopher (9/5): Convenient and comfortable - Location decoration Repairs needed to sink and toilet
- david (9/5): - 9
- susanna (10/5): -
- christian (10/5): Sehr gute Unterkunft - Ruhig Relativ klein, aber OK.
- Cyrine (9/5): -
- jeanette (10/5): -
- Angela Maria (8/5): -
- James (10/5): Good staff,relaxed & quiet with well preserved surroundings - Very quaint & londonesque,beautiful for the Earl’s Court vibe Nothing
- Agnieszka (7/5): -
- Giorgio (8/5): Piacevole - Posizione ottima e struttura molto carina Il restyling fatto molto bene
- Mike (10/5): -
- Rebekah (8/5): The Rockwell was fantastic! I highly recommend, and will definitely be staying again!! - The staff were amazing! So friendly, helpful and professional. The hotel itself was beautiful, elegant, but still comfortable and cosy. It immaculately clean, with all the amenities I needed and more. Thank you for a very enjoyable stay. I was more than happy with everything... the only small thing, was that there was a hole in the arm of the robe I had in my room.
- Chay (8/5): Exceeded my expectations. - Excellent value for money, staff very pleasant and helpful.
The room exceeded my expectations, high quality furnishings and everything you need is there. I especially loved the big windows and high ceilings.
Location is good for transport links, and close to shops and bars etc. The location is not the most glamorous, but it's perfect if you are going to the royal Albert hall or a walk to Hyde park.
- Ruslana (9/5): -
- Dragos-Ciprian (10/5): -
- Giedre (10/5): -
- Nikitas (7/5): -
- Robert (7/5): Great stay at a great location with easy access to transportation - Great location and staff were really helpful and understanding. An incident that happened but was dealt with.
- Elizabeth (8/5): I would highly recommend it - It was well located for my needs . The room was really big and the amenities provided were more than sufficient.. staff were very responsive and went out of their way to help.
Particularly , Mark Nothing really
- Johanna (8/5): Es war super, ich komme gern wieder. - Das Zimmer war sauber, das Bett sehr bequem und das Zimmer allgemein sehr schön. Es gab ein Bad mit Dusche und sogar einem Bademantel.
Da sich die Fenster in Londoner Hotels aus Sicherheitsgründen nicht richtig öffnen lassen, war die Klimaanlage im Zimmer super.
Es gibt 2 Bushaltestellen in der Nähe und die U-Bahn Station Earls Court ist nur knapp 5 Minuten entfernt.
- Maria (6/5): - The room was big. The property is in a nice neighborhood. The staff is very helpful. The wifi worked very well. The bathroom was too small, specially the shower. You would barely move in there. The mattress was incredibly hard. The air-conditioning in the room was not working properly. The restaurant is closed Sunday and Monday (two days out of my 4 days stay. There is no public transpiration stop closer than a 10 minute walk.
- TOMOKO (9/5): -
- Alessandro (9/5): -
- doron (10/5): Great hotel. -
- Rana (9/5): - everything, staff were awesome
- Ibrahim dada (8/5): -
- Kim (9/5): Great stay - Friendly staff, nice location with tube within walking distance. Room was a bit outdated but very comfortable. It was hot, but I could open a window which was a bonus. Nothing
- Yelena (9/5): - Everything was above expectations, we definitely will stay there again, especially if some minor negatives comments we have could be solve. Probably this time we will try a mezzanine room. I highly recommend this hotel. Just a bit noisy sewerage system, We spent half the night listening to people showering in the rooms above and flushing the toilet, even voices in the bathroom, and children running around. I'd like more soundproofing in the rooms.
- Magdalena (10/5): Świetny hotel - Świetny hotel, blisko stacji metra Earl’s court, miałam bardzo wygodny pokój z antresolą, dobre śniadanie z pyszną kawą, przemiły personel, blisko do V&A Museum i innych atrakcji turystycznych, dużo barów, sklepów i restauracji w okolicy metra, na pewno tu wrócę
- Ciska (7/5): -
- doron (10/5): Great hotel for resenble price. - Great hotel. 5 minutes to underground. Around area full of restruants. The hotel is excelent. Thr room , the breakfast. Very comfortable . Fresh water to drink in the room. Tea and coffe with biscuits.
- Thomas (9/5): -
- Elsabé (10/5): Excellent location. warm reception and lovely stay. Planning to return to the Rockwell in August - I can't think of anything. We had a comfortable and enjoyable stay .
- Jacqueline (7/5): - Frühstück war sehr gut und abwechslungsreich. Die Lage zur Metro war ideal, ca 5min zu Fuß Zimmer (Superior) war doch kleiner als in der Beschreibung, vor allem das Badezimmer. Matratze war schon recht durchgelegen.
- Emmanuelle (8/5): Agréable - L’emplacement, proche du métro
La qualité des prestations
L’accueil Petit déjeuner peu varié
- Nadir (8/5): - La chambre etait grande bien équipée et sans vis a vis.
Très bien placé pour visiter Londres.
Calme Il faisait froid dans la chambre et des qu on met le chauffage très chaud difficile a régler.
Petit dejeuner très basique indistriel peu de choix et chaque jour la même chose.
- Petr (10/5): -
- Ilona (7/5): - Die Lage
- Ilona (7/5): - Die Lage
- Damien (8/5): -
- Diana (10/5): -
- Christian (9/5): -
- Laura (9/5): - The location is superb. It is really good value and perfect for what I needed it for.
- Alice (10/5): -
- Elise (9/5): Comfy clean stay with kind staff - Very kind staff. Clean room and convenient location. Very kind staff throughout the hotel My key card didn’t work the odd times but had very helpful staff. That’s the only thing of note. The rest was excellent.
- Sally (8/5): -
- Andrea&Luis (8/5): -
- Ragnar T. (10/5): Great, cozy place for a relaxing London stay - Charming hotel with friendly, helpful staff, clean rooms, in a quiet neighborhood, with good access to multiple underground stations nearby, as well as walking distance to the Kensington Gardens, natural history Museum, and more.
Room was a lot larger than expected so we had ample room to open our suitcases and repack after a cramped experience the day before.
- Davide Leggieri (8/5): - Breakfast, location, room
- Jonsson (7/5): -
- Anja (3/5): - Frühstück Zimmer im Souterrain ohne Fenster und Ausblick als superior verkauft
- Valentin (10/5): -
- EMANUELA (8/5): - Bella posizione. Pulito e confortevole
- Dominika (10/5): -
- Hoora (8/5): - Nice and clean. It was about my room. I was room no.302, which is close to the elevator and I am sensitive to noise and couldn’t sleep at night.
- Aaron (10/5): Boutique hotel with very nice staff and great location - Well maintained and nice breakfast All good thank you
- Aurore (8/5): Agréable - Très bien situé, personnel et cadre tres agréable et bon petit déjeuner La douche et le lit un peu petit pour 2
- Isabella (8/5): Komme gerne wieder - Das Hotel liegt nahe der Piccadilly-Line und damit nahe am Zentrum, bzw. nahe zum Flughafen Heathrow. Wer gerne zu Fuß geht kann in ca. 15 Minuten Kensigton Garden, ca. 20 Minuten den Green Park erreichen.
Das Personal war ausgesprochen hilfreich, freundlich und herzlich.
Das Frühstück war ausreichend und ansprechend angerichtet.
Das Hotel liegt zwar an einer Hauptstraße, aber das Zimmer war eher ruhig.
Das Hotel verfügt auch über eine Terrasse im ruhigen Innenhof. Mein Zimmer hatte eine schmale Treppe zum Bett. Wer wenig gelenkig ist oder über etwas mehr "Fleisch an den Knochen" verfügt sollte beim Buchen darauf achten.
Es hat mir auch eine Steckdose für den Fön im Badezimmer gefehlt.
- Patsy (10/5): Perfect for our stay in London - Easy walk from Earls Court Station.
Nice room on lower floor. A quiet room. High step into shower and the door was different to open.
- Aliaksandr (9/5): -
- Katri (8/5): - The location was great, room was small but had everything that one needs. The shower had no control of the water temperature, and the water was too hot to take a shower. Also the pressure changed while showering so sometimes it was just a trickle.
- Peter (7/5): Nice place for a short stay. - Well situated near Earls Court. Fantastic breakfast! The room was a bit small - but it was a single room, the double rooms seem to be ok. It was a bit chilly and I had to hook up a small electric heater. The room was not exceptionally clean. The traffic noise was a bit disturbing.
- PEDRO (9/5): - Great room, friendly staff and location is perfect. A lot of pubs and restaurants nearby. A subway station really close. Bathroom is small
- charlotte (9/5): - The hotel was comfortable with a nice little yard for sitting outside and a good location near Kensington high street. My single room was large enough for me to fejl comfortable and the people in the reception were friendly. I had a room facing Cromwell road. It was a bit noisy though I was on the 4th floor
- Mary (9/5): -
- Markus (9/5): Hotel mit Charme in praktischer Lage - Einfache Kommunikation & freundliches Personal, gutes Frühstück mit ausreichend Auswahl in angenehmer & ruhiger Atmosphäre, schöner Garten bei entsprechendem Wetter, Zimmer mit geräumigem Schrank und vielen Schubladen, Zimmer mit 2 Fenster zur Reduzierung des Schalls in Richtung Straße, Koffer können auf dem Schrank platziert werden, Bad zwar klein aber mit vielen Ablageflächen im Regal, täglich eine gratis Karaffe mit Wasser, tolle Lage nahe Earls Court, gutes Wifi, einfache Erreichbarkeit mit Tube von Heathrow ohne Umsteigen Nichts nennenswertes
- Norbert (10/5): -
- NADIRAH (5/5): It worked for my quick visit, however I am NOT interested in booking The Rockwell again. - The location is prime and they have friendly staff on site. Room are specific to what you booked (unlike worldwide hotel chains Hilton, Marriott etc.) which makes checking in early is not likely. The single room is quite compact, in particular the bathroom, similar to that of an airplane.
Photos