Sport Hotel Village

Location: Carretera General, s/n, Soldeu, ad

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Clubhouse
• Fitness facilities (surcharge)
• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Ski storage
• Hammam
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Wheelchair accessible
• Entertainment staff
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Personal trainer
• Aerobics
• Supervised childcare/activities
• Ski storage
• Front desk (limited hours)
• Ski-in/ski-out access
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Ski equipment rentals on site
• Ski lessons on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Games
• Clubhouse
• Wine release events
• Reception hall
• Health or beauty spa nearby
• Horse riding nearby
• Ski lift privileges
• Snow sports gear
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Suite (3 Adults)

  This spacious Junior Suite (3 adults) has mountain views and features a living room with sofa bed and a bedroom. It has a private bathroom, hairdryer, bathroom amenities, central heating, telephone, satellites TV, mini bar and safe. Price of this room includes daily access (ONLY FOR ADULTS) to the impressive Sport Wellness Mountain Spa for free for 2 consecutive hours per day. It includes pools of varying temperatures, a large pool with jets and 2 outdoor hydrotherapy baths with views of the slopes. • Children less than 13th years old are not allowed to access to Sport Wellness Mountain Spa. Children from 13th to 18th years old must be always accompanied by an adult. Swimsuit, flip flops, and swimming cap are required to access the water circuit. • No pools for swim are available in Winter season. We have a very nice outdoor pool for that but only open in summer and can be closed as per the weather conditions. • For children we have the Kids Club: 3 consecutive hours of daily free access to the program of activities and entertainment with advance reservation required, for children from 4 to 12 years old. Children under 4 years of age may reserve the service at an additional cost.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Satellite channels
  • Cots

• Junior Suite (4 Adults)

  This room has mountain views and features a living room with sofa bed and a bedroom. It has a private bathroom, hairdryer, bathroom amenities, central heating, telephone, satellites TV, mini bar and safe. It also includes a daily 2-hour access to Sport Wellness Mountain Spa water circuit.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Satellite channels
  • Cots

• Double Room with Mountain View

  This room features saAccess to the spa and wellness area (adults only) is not included in this room category.tellite TV and a private bathroom with hairdryer. It offers fantastic mountain views.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Satellite channels

• Double or Twin Room

  This room has satellite TV and a private bathroom with hairdryer. Access to the spa and wellness area (adults only) is not included in this room category.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Satellite channels

• Duplex (4 adults)

  This room has double or twin bed on the first floor and on the second floor 2 twin beds. It also features satellite TV and a private bathroom with hairdryer. Access to the spa and wellness area (adults only) is not included in this room category.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Hair dryer
  • Satellite channels
  • Cots

• Superior Double or Twin Room with City View

  The double room features a safe deposit box.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Satellite channels

• Superior Double or Twin Room with Mountain View

  The double room provides a safe deposit box.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Satellite channels

• Junior Suite

  The suite offers a safe deposit box. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Satellite channels
  • Sofa bed
  • Cots

Guest Reviews

• Gregory (10/5): - Beautiful property with an amazing location across from the gondola. Easy walking to restaurants and bars. The staff was excellent and attentive. The only issue is the lack of spa on property. Guests must use and pay for the wellness spa at the adjoining hotel.
• colinf163 (10/5): Really enjoyed the hotel - Had a very nice stay at the Sport Hotel Village. We had two rooms, a mountain view room and a road view room. The mountain view rooms are excellent, and give a really good view of the 4 runs that arrive at the door of the hotel. Breakfast and Dinner are both buffet style, with freshly cooked items at both meals (eggs, bacon etc in the morning and local dishes in the evening). The range of food available is massive and I struggle to think of anyone not being happy with the food. There have been some reviews discussing the cost of the bar. Its 7E for a large beer and 4E for a coke; more expensive than Pas de la Casa down the road, but way cheaper than the Alps! Its described as ski in ski out; Yes it is, but its a little complex. The boot room is just outside the main door of the hotel, and then its a walk (entirely under cover) to the cable car - probably 75 metres. Ski in is either cable car from the top of the resort to the hotel, or ski down the 4 runs that come to the hotel and straight into the lift. Bathroom big, clean and loads of hot water. For me I really cant fault things. Yes the spa is a paid for extra, but we knew that before we went, so its not an issue. The hotel WIFI is excellent (big tick from the girls!)
• Rob_and_Sharon_Jones (10/5): 20 years, and we are back - It's been 20 years since we had last stayed at the hotel and it was great then and still is now, if not even better. The location is ideal for the soldeu gondola. Service from all the staff was excellent, friendly and helpful. The room we went for was a junior suite with mountain views. The breakfast and evening meal options are very extensive and delicious. There are so many options it is very hard to decide on what to have at times. There are great food options for young children too who might not be so adventurous.
• Jordi (10/5): super viaje - ha sido maravilloso
• Verified traveler (10/5): - Muy cómoda y agradable
• Z9243OZjamesm (2/5): Great hotel in a great spot. Be sure to keep an eye on your belongings! - We have just returned from a 5 night stay in the sport hotel village Soldeu. The hotel is great, offering a fantastic location and great amenities. Unfortunately once we had left the hotel we noticed a substantial amount of cash (£ Sterling) has gone missing from our luggage in what we thought was a secure and safe room. We have contacted the hotel only to be told “We will speak with housekeeping”. As you can imagine this has left us both pretty gutted. Myself and my Wife had been saying all week what a nice hotel and lovely experience it had been.
• Gareth (6/5): - Very easy check in Nice stay, staff in spa very moody Early morning check out very hard due to communication problems. Park your car yourself in the carpark below hotel as hotel charges an extra 30 euro per day
• g (8/5): Great location - Fabulous location - probably the best for access to the slopes. Ski storage room was dissappointing, bedrooms are lovely. Great that its adjoined to the Hermitage and you can use the bar there. The service is the Village bar was very slow. Left some items behind in the room. They were not handed in. Nice candle as a Christmas present - shame we didn't get the chocolates like our friends did!
• Monica (10/5): - On y retourne à chaque année à cet hôtel qu’à une décoration très chaleureuse et un excellent service
• Adriano (10/5): Aprovado!!! - Uma experiência única! Recomendo para família. Ótimo para esquiar!
• EROSW1 (10/5): Great location, lovely hotel and super staff, especially Juan - Excellent stay at the Sport Village. Ideal location by gondola and chair lift, and 2 minutes from ski lockers and ski hire shop. Staff were very helpful and friendly especially Juan on the bar, who was always cheerful, incredibly attentive and observant and all round a perfect hotel employee. Beds were comfortable, Molton Brown toiletries were replenished daily and there was a good variety of food.
• Marie (10/5): - Great stay always is wouldn’t stay anywhere else 👌
• holidayer_9 (10/5): Almost perfect - Lovely hotel, lovely rooms, lovely food, very close to gondola and ski hire. The only issue was that we ordered a vegetarian picnic for the homeward journey and it didn't materialise. We were told to let reception know any dietary requirements, so I gave them a sheet with room number, name and a request for vegetarian food.
• Mr_Avios (8/5): Can't beat the location, friendly team & good food - We stayed for a week in two mountain view rooms and on a half-board basis. Overall, we were all very impressed with the hotel. It's got a nice feel for it and all the staff were very helpful. Both breakfast and evening meals are served in the vast dining are shared with the other Sport hotels and the range and quality of food was always very good. Particularly good points: - The staff are very attentive and that is always a good sign. - Location can't be better for the slopes with the equipment lockers in a building just adjacent to the hotel, and the gondola the other side. This makes the morning trip to the slopes incredibly quick! What would make it 5-stars? - Some inclusive spa visits based for a week's stay should be made and the 49Eur charge for 3hrs seems excessive for residents - The rooms are warm even with heating off. We kept the balcony door ajar to keep the temperature down. - We booked twin rooms - but what this actually means is two singles together separately made. There's no separation between them which for some might be an issue. - If you're on a ski group, then check your bill the evening before checkout as we had some incorrect charges made to the room. Staff resolved quickly, but perhaps more care could be made when processing receipts to avoid that A great stay and we will certainly consider a return visit to Soldeu and the Sport Village. Many thanks
• NJB227 (8/5): Great hotel in good location but expensive bar prices - Good Hotel, really good food and great location. Rooms are really comfortable apart from the heat. They are very hot and there doesn’t seem to be an easy way to cook them down except leaving the patio door open. We had a Mountain View room with a great view over the pistes. Food was very very good. I am pescatarian and gluten free but there were lots of quality options for me. It was excellent. Staff are lovely, really helpful and friendly. Bar prices let the hotel down 17 euros for a rum and coke. It’s a real shame because we would have spent more time in the hotel. Overall a great hotel in good position and lovely staff but avoid the bar
• ubm (10/5): Great convenient location - We had a great stay here for our week of skiing in Andorra. Hotel was clean, warm and comfortable with fantastic friendly and helpful staff. The rooms are a good size with very comfortable beds and we were really impressed with the quality and choice of food at the buffet. What really makes it stand out is the convenience. The gondola up to the slopes is only a few minutes away and the hotel has lockers right next to the gondola station so you can store your boots and skis really quickly at the end of the day. The only gripe we had was the price of drinks at the hotel - a G&T starts at €17….and can be a lot more pricey (€23+) if you inadvertently select a more pricey brand! However, all in all, we really enjoyed our stay and are planning on coming back again next year!
• Wanderer367593 (10/5): Hotel Experience - The hotel’s location is fabulous with cable cars just around the corner and ski slopes visible from the rooms. We had a few small issues with the hotel housekeeping, however when we mentioned them to reception manager they got resolved and we received adequate compensation. What is more, the design of the hotel itself is gorgeous and food in the restaurant amazing. Although it is worth to mention that there are not many options available for vegetarians.
• Jordi (10/5): - Creo que el hotel queda un poco frío y deberían darle un aire enla decoración y la iluminación
• Jordi (10/5): - el hotel está muy bien creo que falla un poco la decoración y se ve desangelado
• marcelo (10/5): Melhor hotel em Soldeu - Para quem vai esquiar em Andorra, esse é o melhor hotel. O teleférico para a montanha sai de dentro do hotel. Hotel estilo chalé, funcionários muito atenciosos. Café da manhã excelente. Tudo muito bom. Com certeza voltaremos.
• LordN_12 (8/5): Good hotel in a fantastic location for the mountain - This is a good hotel in a great location. We stayed in a family Duplex room which had plenty of space for four of us and fantastic views of the mountain. The location of the hotel could not be better, it is in the centre of town and literally next to the main ski lift. The communal areas are nice and you can also use the communal areas of the Sport Hotel and the up market Hermitage which are accessible without going outside. The kids club in the Sport Hotel is brilliant and our kids wanted to go back everyday. The food and beverage options are good and fairly priced. However, the service could be improved throughout the three hotels. It regularly took 10-15 mins for someone to take our order in the bar area in the Sport Village.
• Daz123455 (10/5): Perfect location for slope access - Stayed here between Christmas and new year 2022, first impressions the hotel offered excellent accommodation the staff were friendly and most accommodating in particular the reception and dining staff. The hotel is in probably in the best location in Soldeu for the quickest and easiest access to the slopes as the gondola is built into the hotel complex and there is lift access down to the bottom of the slopes with a walkable distance to a chair lift which drops you off at the same location as the gondola but without the queues, the hotel also offers free locker rooms for ski equipment and the ski hire shop is also in the same complex building, the room I had comprised of a split level with a double bed on the ground floor and two beds on the upper floor connected with a internal staircase the rooms were serviced every day. the room was on the front of the hotel with balcony nothing spectacular to look at,the rooms on the rear however overlooks the mountain and ski slopes. The food was buffet style and plenty full absolutely no complaints, there were 10 of us and the dining staff were extremely accommodating. The hotel is log cabin in style throughout which was quirky and had a homely vibe,only criticism was there insistence to allow two fire pits to smoulder throughout the evening and night which served no purpose,directly outside the main entrance, other than to fill the hotel and in particular my room with smoke I did raise this with the staff and hopefully they will do something about this for future guests, overall despite the Smokey issues I would recommend the Sports village hotel.
• JoanneLNolan (10/5): The best skiing hotel we have stayed in! - We cannot fault this hotel, right from the checkin experience to leaving. The hotel was beautifully decorated for Christmas, the bar and reception were really festive. Checkin was very fast and shown to our rooms in less than 10 minutes. The lifts were very quick, only ever waited a minute for them. The rooms were a really good size for a skiing hotel, lots of storage, Molton Brown products, very comfortable bed. Plugs both sides of the bed and near the mirror. Great pressure in the shower and always hot water. Great views and good size balcony. So many comfy armchairs in the bar area, great social space for chatting and playing cards, plus excellent staff sorting your drinks out for you. The food in the dining room for breakfast and evening meal was excellent, plenty of variety and very attentive staff. The New Year Gala dinner was really special and unexpected. Finally the Spa, although extra cost was the best spa we have ever visited
• Robert (10/5): - The hotel has 1st class facilities. An excellent gym and Spa, comfortable dining facilities and relaxing louge area. Very attentive staff and the location to the ski lifts is 1st class.
• Kayleigh (10/5): Slice of heaven - Cannot emphasise how perfect this whole place is! Honestly the best place I've ever stayed in. It's brilliant in every way.
• Louise (10/5): - A Beautiful hotel with the most friendly staff you can imagine. An overwhelming morning and dinner buffet, with everything you could ever want.
• B9092ZXsimonal (2/5): To much expensive for what you get - To expensive and the rooms are to small, even the breakfast, it is regular. Never again... Don't visit this hotel use another 4 star hotel, there are plenty of them with better service and better rooms
• carlhenrikp (8/5): Comfortable hotel and good food. - We had a nice skiing week in Grandvalira. The hotel is nice, but big and not so cosy. Our room was ok but quite warm, so we had to leave the window open all night. The breakfast and the dinner buffet was quite good. Friendly and service minded staff. Very negative was the price 42 euro extra to access the spa.
• 60boris (2/5): Ask me if i will go back - Expensive 3 stars hotel paying as 5. From 0 to 5 this is my selection Space on the room: 0 Breakfast: 2 Cleaning: 1 Managing people: 0 Spa: 1 Lockers:2 Bar: expensive 0IF you ask me if i will go back i will let you know: NO, never again Ciao Hermitage
• Anton (10/5): Friendly clean warm Hotel….. - Very nice hotel, lovely staff, great restaurant, very clean, beds very comfortable, mini bar, no room service, no kettle in room, we weren’t happy with our original room as it was a corner room, this reducing the roof height due to corner trusses, with that the staff changed our room with no issues whatsoever… book room with a mountain view and balcony… the rooms are very warm, room service everyday if required… ski lockers provided 1 minute walk from reception.
• Jordi (10/5): - Lo recomiendo totalmente
• DublinDon (8/5): Very good in some departments - We were a large mixed family group, consisting of three generations. We spent 5 days here, including the Gala Ball on New Years Eve. On the positive side, there was a good selection of food for both breakfast and dinner, and people like Carolina and Milagros in the restaurant, were excellent ambassadors for the hotel, friendly, obliging and professional!! Service in the bar area was slow, but again I would identify Vania??, who always seemed determined to provide an efficient and friendly service. Unfortunately, I can not find anything positive to say about the reception staff, and can only suggest that you transfer the fore mentioned Carolina and Milagros to the front desk, which would certainly portray a far better first image of the Hotel. Also, maybe move the restaurant manager Eugene?? to general management, as you badly need professional direction in those other areas of hotel operations.
• adri_a904 (10/5): Great service, super recommended hotel with amazing location and extraordinary staff. - We had a three night stay at the hotel and it was amazing since arrival until check-out. I worked as hotel manager in the past and I must say that the team is really great. We must remark Eugenia and Albert from reception team, both are extremely friendly and kind, while keeping their professionalism on point. We had great restaurant recommendations, the room was spectacularly clean and the service in the breakfast was great, huge variety of products and great quality. Great time in Soldeu, super close to the sky area and extraordinary service. We will be back! A&A
• Alfonso (2/5): Devolver lo pagado porque estaba cerrado - El Hotel estaba cerrado! Me tienen que reembolsar lo pagado
• 648debran (6/5): Annual ski trip - Was really excited to get a room at the hotel and although we over looked the road it wasn't an issue. The buffet breakfast was amazing although dinner wasn't as exciting and choice didn't live up to expectations and over priced. The bar area was always freezing together with the hot drinks which were tepid at best. There are some amazing restaurants in the area so would suggest you eat out and when go to the bar you take a blanket. Hotel perfect location for the slopes and spa very enjoyable.
• carmelmca2018 (2/5): So disappointed - This seemed like the perfect hotel when booking but how it has disappointed us. Dinner in the restaurant is very unsatisfactory. The smell of frying emanates the entire place, the extraction system is inefficient. The choice of food was limited particularly if you had teenage boys who disliked fish or burgers where the blood soaked though the bun & onto the plate. Also staff were not very attentive and always seemed intent on laying out tables rather than serving them. In the foyer bar staff were not interested in serving drinks and when you did get a drink it was twice the price of other local bars. Overall I’m very disappointed with hotel Sport village. However I must add the room cleaning service is exceptional such a pity the rest of the hotel hadn’t such high standards. I must add if the Village Bar is part of this group the service tonight was unbelievably rude, after having 2 drinks & being asked to move once we were told at 11.45 that we would have to leave as a private party was taking over. No problem if we had advance warning. After 20+ years of skiing I must advise that Austria wins hands down in terms of service, food & value in hotel
• Yves (8/5): - Les parties communes sont particulièrement agréables. Les chambres sont décevantes pour un hôtel 4 *
• Verified traveler (10/5): - Situacion a pie de pistas, servicio y atencion al cliente. La comida en general, comparado con otras ocasiones, a disminuido en calidad. Determinados ruidos por la noche
• Verified traveler (6/5): OK hotel - It was an ok hotel, quite big and a bit of a pain to get to the spa. The rooms were a bit dated though and could do with a bit of a refurb. Breakfast was excellent.
• Paul (10/5): Simply Superb! - Spotless hotel in an amazing place in the resort. Right next to the Gondola, with ski lockers and all facilities catered for. Choosing a Junior Suite room, access to the Spa was included, which was really worthwhile. Our room and all the public rooms had terrific views out over the mountain, which were simply wonderful. The staff were incredibly efficient, helpful and professional. Breakfast was amazing, so much choice and all of superb quality. I’d have no hesitation in returning to this hotel - superb!
• Sergio (10/5): Hotel espetacular - Tudo perfeito neste hote
• Cesar (10/5): - Espectacular hotel a pie de pista!
• Francisco Javier (10/5): GRACIAS VILLAGE - Hemos pasado unos dias geniales en familia y la decision de pasarlos en Sport Hotel Village fue determinante para lograrlo.
• Facundo (10/5): - Todo perfecto! Buena ubicacion y muy buen spa. Super!
• ERIC (10/5): Très bel établissement. Surtout offrez-vous le spa - Établissement impeccable, personnel très sympathique, restauration très qualitative et d'un très bon rapport qualité-prix... Cerise sur le gâteau, pour 25 euros, on a l'accès au spa le plus chouette que j'ai jamais vu..
• Sébastien (10/5): Très belle adresse ... - Excellent séjour dans ce magnifique hôtel ... le petit déjeuner est très qualitatif et varié ... le staff est très attentif !!! Seul point à améliorer la rapidité du barman à l'heure du tea-time qui était submergé mais ce n'est que futile au vue de la qualité de la prestation.
• Verified traveler (10/5): - Lovely hotel, great breakfast, helpful polite staff, huge bed!!
• andre (10/5): Excellent - Excellent sejour a refaire vite
• Verified traveler (10/5): - Beautiful location and facility. Very nice and relaxing. We would definitely come back. Staff was EXCEPTIONAL!!! Perhaps the best staff we've encountered in a hotel setting, and we travel a lot. Only problem: NO air in the room. Nothing. And it was hot. So, we had to leave the door to the terrace open. BUT they were in the middle of construction. So, at 7:30 am every morning we were awakened by jack hammers. We were not advised of this construction. I would give a "0" to hotel management for this!!! But, the beauty of the setting and the off the chart professional nature of the staff encourage me to give them good ratings. I would imagine in the winter there's no need for air. But the room got stuffy with the door being open.
• Rachid (8/5): - Het was goed netjes en schoon. Ontbijt was voor de meeste een feestje, voor ons was het te ongezond. Geen salade... de geur van de vlees was erg sterk. Voor de rest een mooie hotel met prachtige uitzicht.
• Verified traveler (10/5): Muy buena estancia - El hotel es excepcional y el emplazamiento inmejorable pero había varios insectos dentro de la habitación cuando llegamos y las camas, pese a haber pedido una habitación con cama de matrimonio eran dos camas individuales juntas.
• Catia (10/5): Mí família, mi vida!!!!! - Hemos Estado súper bién, tanto en limpieza como en estancia. La habitación me parecido muy bien.
• Marie-Louise (10/5): Skønt hotel i smukke omgivelser - Dejligt, lækkert hotel. Super venligt personale, der hjalp med at kortlægge vores hiking rute. Lækker aften buffet og morgenmad. Eneste minus var, at der ikke var aircondition på værelset, men tænker det er fordi deres højsæson er i vinterhalvåret.
• Philippe (10/5): sejour au Top - 2ème séjour dans cet hôtel et toujours que du plaisir. calme , confort , tous les services au top , et que dire du Spa : sensationnel emplacement super pour partir en rando, visiter ou se reposer
• Verified traveler (10/5): - Perfect location and the spa was wonderful after a day on the slopes
• Verified traveler (6/5): - we had duplex room and upper room was too hot and difficult to sleep . they did provide a fan but I really think for a 4 star hotel this needs more than that.
• Verified traveler (4/5): - Hi Expedia misrepresented the rooms and the facilities that come with those rooms. Ruined my holiday, as my children had to stay in another hotel.
• Verified traveler (4/5): Not all rooms are equal although management claims - We booked two mountain facing rooms of 31m2 and were surprised to find out the other one was way smaller than the other one despite costing the same. We complained to the professional front desk but no similar rooms were available. We contacted hotels.com and were told a discount was promised by the hotel. At checkout no discount at all and the booking dept mgr claimed hotels.com never called, claimed contradicted by the front desk who had a call from them... friendly staff and location did not help save the badwill caused by management’s stuburness and denial.
• Verified traveler (8/5): - Really impressed with Hotel fantastic facilities for children. Only negative could do with tea coffee facilities in the room
• Verified traveler (10/5): - Fantastic hotel in the perfect location for getting on and off the piste. The staff are really friendly and helpful and provide an excellent service. We had a mountain view room which was really comfy and warm with great facilities. The breakfast buffet was varied and all delicious and the spa is an absolute must! On our last day the staff let us use a courtesy room to prepare for the transfer home too. Would definitely stay here again and highly recommend!
• Tero (10/5): Excellent hotel with perfect location! - Excellent hotel with perfect location! Also breakfast was one of the best I have eaten in a hotel (I have visited hundreds). We don't have any negative comments!
• Matthew (6/5): Unhelpful staff - Great location and nice hotel but let down badly by some of the reception staff. When we got to our room it was extremely hot, around 30 degrees. The only way to cool the room was to leave the balcony door open, but this became very noisy overnight with the piste bashers. We spoke to reception who didn’t seem to care about the problem, and told us maintenance would try to fix the problem, but nothing happened. They continued to use excuses and offered no help to fix the problem or to compensate us for the ongoing problem. Most other guests were having exactly the same problem. Would not recommend paying extra for a mountain view!
• Verified traveler (8/5): - En general bien pero en el servicio de desayunos, algún camarero le faltó algo de amabilidad.
• MARIA JESUS (10/5): Fantástico - Estupenda estancia, atención, instalaciones y facilidades. Volveré sin duda
• patrick (10/5): Exxeptionnel - Mérite ses étoiles, personnel particulièrement agréable, petit déjeuner exceptionnel, nous avons passé un excellent week-end, merci.
• Edgar (10/5): Great off-season bargain - This visit was during the off-season, as Andorra is obviously skiing country, evidenced by the fervid preparations for the 2019 World Cup skiing competition. Thus, it was slow but delightful. A trip up to the mountaintop via the ski lift was very enjoyable and right out of the hotel premises. Room was quite nice and accommodating. Staff were superb.
• Maxime (10/5): Perfect 4* ski resort! Amazing Spa! - Great location for an amazing family resort. The Spa is unbelievable, highly recommended. Will definitely be back next year!
• Verified traveler (10/5): - Great hotel and great staff...excellent overall experience. Would recommend the hotel
• Ian (10/5): lovely hotel - amazing hotel in an amazing village, we usually go there in winter to ski so seeing it in summer was a totally different experience.

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