Sport Hotel Hermitage & Spa
Location: Carretera General, S/N, Soldeu, AD100, Soldeu, AD
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the ultimate mountain getaway at Sport Hotel Hermitage & Spa, where luxury and adventure meet in breathtaking Soldeu.
Indulgent Spa Services
Relax and rejuvenate at our full-service spa, offering exquisite massages, body treatments, and facials, ensuring your stay is not only enjoyable but revitalizing.
Ski-in/Ski-out Convenience
Enjoy direct access to the slopes with ski-in/ski-out capabilities right from the hotel, making it effortless to hit the trails and embrace the winter wonderland.
Gourmet Dining Options
Savor culinary delights at our on-site Sol i Neu Club Hermitage, or unwind with 24-hour room service. Kick back at our bar/lounge or poolside bar, all while indulging in a complimentary buffet breakfast each morning.
Your extraordinary alpine escape awaits—book your stay now!
Important Information
- The seasonal pool will be open from June to September.
- Pool access available from 10:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Full-service spa
- Fitness facilities
- Fireplace in lobby
- Arcade/game room
- Electric car charging station
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Ski storage
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- Conference space
- Cross-country skiing nearby
- Fireplace in lobby
- Hiking/biking trails nearby
- Ski storage
- Arcade/game room
- Library
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Ski-in/ski-out access
- Snowshoeing nearby
- Full-service spa
- Meeting rooms
- Smoke-free property
- Snowboarding nearby
- Ski lessons available nearby
- Tours/ticket assistance
- 24-hour business center
- Snack bar/deli
- Turkish bath/Hammam
- Helicopter/airplane tours on site
- Mountain biking on site
- Playground on site
- Ski equipment rentals on site
- Snowmobiling on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Winery attached
- Sledding nearby
- Snow tubing nearby
- Ski passes available
- Free buffet breakfast
- Ziplining nearby
- Electric car charging station
- Private picnics
- Reception hall
- Covered parking
- Horse riding nearby
- Ice skating nearby
- Mountain climbing nearby
- Ski lift privileges
- Snow sports gear
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Junior Suite Deluxe Triple and Spa with view to the slopes.(Capacity 3)
1 King Bed and 1 Double Sofa Bed
452-sq-foot soundproofed room, balcony with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Guidebooks or recommendations
- Laptop-friendly workspace
- Child-size slippers
- Accessible bathtub
-
Residence 250sqm, 2 floors, mountain view, 4 rooms, living-dining-kitchen room
2 King Beds and 2 Twin Beds
2691-sq-foot soundproofed room, balcony with mountain views
Layout - 4 bedrooms, dining area, and sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Fireplace
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Guidebooks or recommendations
- Laptop-friendly workspace
- Child-size slippers
- Accessible bathtub
-
Junior Suite Premium and Spa with view to the slopes. (Capacity min. 2 max. 4)
1 King Bed
560-sq-foot soundproofed room, balcony with mountain views
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Fireplace
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Guidebooks or recommendations
- Laptop-friendly workspace
- Child-size slippers
- Accessible bathtub
-
Residence 120 sqm, village view, 2 bedrooms, living-dining-kitchen room
1 Twin Bed and 1 King Bed
1292-sq-foot soundproofed room, balcony with city views
Layout - 2 bedrooms, dining area, and sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Fireplace
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Guidebooks or recommendations
- Laptop-friendly workspace
- Child-size slippers
- Accessible bathtub
-
Residence 120 sqm, mountain view, 2 bedrooms, living-dining-kitchen room
1 King Bed and 1 Twin Bed
1292-sq-foot soundproofed room, balcony with mountain views
Layout - 2 bedrooms, dining area, and sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Fireplace
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Guidebooks or recommendations
- Laptop-friendly workspace
- Child-size slippers
- Accessible bathtub
-
Junior Suite Deluxe Double and Spa with view to the slopes.(Capacity min/max 2)
1 King Bed
452-sq-foot soundproofed room, balcony with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Guidebooks or recommendations
- Laptop-friendly workspace
- Child-size slippers
- Accessible bathtub
-
Residence 180sqm, mountain view, 4 bedrooms, living-dining-kitchen room
2 King Beds and 2 Twin Beds
1938-sq-foot soundproofed room, balcony with mountain views
Layout - 4 bedrooms, dining area, and sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Fireplace
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Guidebooks or recommendations
- Laptop-friendly workspace
- Child-size slippers
- Accessible bathtub
Guest Reviews
- francescp296 (10/5): Great time with the family with fantastic staff - We had a wonderfull family weekend. The staff was great at all time.
- 95maartenl (10/5): The Hermitage Hotel is without question your best choice - The Hotel Hermitage represents the pinnacle of accomodation in Andorra. The service is excellent, with highly professional and welcoming staff. The hotel offers a refined, warm atmosphere. The rooms and (Spa) facilities are of the highest standard. Its location is especially appealing, set in a beautiful area and ideal for skiers, with direct access to the slopes and gondola. I highly recommend staying at the Hermitage! Maarten Luykx
- Hardscrabble34 (10/5): Truly a gem - This hotel truly earns its stellar reputation. The location could not be any better, right by the slopes with a VIP ski valet room just steps from the gondola line. And those few steps you will take in ski boots are on a padded floor. The staff are impeccably polite and helpful -- in multiple languages. They do everything they can to make your vacation as relaxing and rewarding as possible. The spa is fantastic, with three floors of options all looking out onto the slopes. The breakfast buffet is awe-inspiring, with an extensive menu of made-to-order options plus the option to request pretty much whatever you want. The food quality at both their restaurants that we sampled -- Tradicio and Sol i Neu was first rate. And they comfortably handle food allergies or restrictions. Would absolutely return and recommend to friends. They truly deliver 5-star service and give you excellent value for what you spend.
- _X5128WP (10/5): Wonderful experience - Sport Hotel Hermitage & Spa is one of those rare hotels that doesn’t just meet expectations — it becomes a place you truly want to return to. We first discovered this hotel back in 2022, when I literally searched for “the best hotel in Andorra.” We were planning a ski trip and New Year’s celebration, and all paths led us here. To be absolutely sure, we visited in summer for a short stay, just to feel the atmosphere, explore the location, and experience the service. From that first visit, everything was clear: a perfect setting, a high level of comfort, spacious rooms, and genuinely warm, attentive staff. We decided immediately — we would come back for New Year. And we never regretted it. Since then, we have stayed at Hermitage three times, celebrating New Year here three times in total. We usually stay from December 24 to January 3, which for us is the perfect balance: skiing, a calm and elegant New Year celebration, and deep relaxation in the spa. I’m writing this review to express sincere gratitude to the hotel and its team — and to help other guests discover this truly special place. What makes this hotel outstanding: Spa & Wellness A truly impressive spa spread over three levels, with various saunas, hammam, large pools with cold, warm, and hot water, and an outdoor area — especially magical in winter. After skiing, this is pure recovery and pleasure. Dining Experience Exceptional restaurants located within or next to the hotel, all part of the Hermitage complex. Fine dining, a Michelin-starred restaurant, and outstanding sushi. We travel extensively and love sushi — and these are genuinely among the best sushi experiences we’ve had worldwide. The Hotel Itself The overall design of the hotel is modern, elegant, and thoughtfully curated. There is a strong sense of quality in every detail — calm luxury without excess, and an atmosphere that makes you feel comfortable and relaxed from the moment you arrive. Rooms Spacious, bright rooms with balconies, large bathrooms, separate showers and bathtubs — ideal for real rest and comfort. Service & Convenience The staff is consistently friendly, professional, and welcoming. A major advantage is the ski rental service located directly at the ski lift, which makes everything incredibly convenient — no walking in ski boots, everything is smooth and well organized. Like any large hotel, occasional minor issues can happen — housekeeping details or small misunderstandings. What truly matters to us is that management always takes responsibility and resolves any situation with care and attention. No concern is ever ignored. I would like to personally thank José Luis, Michael, and the concierge team — especially Luis — for their professionalism, involvement, and genuine care. Every time we leave Hermitage, we leave with the feeling that we were truly cared for, welcomed, and valued. That is why we will continue to return again and again.
- GeLo64 (10/5): a perfect stay - We spent a night here and really enjoyed every moment of it. The Spa is just amazing, 3 floors of relaxing areas where you can enjoy saunas , pools of different temperatures , ice fountain , jets etc. Our room had an amazing view of the downhill ski pista. We sat on our terrace enjoying the view with a nice cup of coffee. Breakfast was another highlight , Daniela receiving us in an extremely friendly way , she brought us to our table. Again amazing views and the buffet had just about anything you could want for breakfast. Nice , quick and friendly service , good cappuchino. Flawless check out , valet parking and we were on our way. Wish we could come here every year. A big thank you to all staff.
- JuanitaC4 (10/5): We didn't want to leave the hotel! - To stay at the Sport Hermitage Hotel is to truly connect with beauty and nature. Every room faces the majestic mountains, and during our visit, it snowed, making us feel as though we were living inside a Hallmark Christmas card. The service is exceptional—whether in the restaurants, spa, reception, room service, or any other detail you might need. It’s not just a wonderful hotel; it’s an even better team. We loved it so much that we extended our stay and still didn’t want to leave. I can’t wait to return. A heartfelt thank you to all the staff—you are doing an amazing job!
- gurjs2013 (10/5): Simply amazing! we will be back! - ok where do i even start with this hotel? we spent ages researching where to stay on a first road trip to Andorra, and we are so glad we decided to stay at Sport Hotel Hermitage & Spa. I genuinely can not recommend this hotel enough as for me and my wife it was perfect. I loved the fact that by the 2nd day everyone knew my name, all the staff were super friendly, supportive, providing advice and guidance as required. The parking across the hotel was super convenient and now that we know the bus routes we didnt need our car for much else. The hotel itself is how you see it in the pictures but in reality it is so much better in person. The lobby is grand, i love fact the the hotel is built into the side of a mountain and all the rooms are below road level. Our room 406 was amazing, the room service team, front of house, restaurant staff and the breakfast teams were all fantastic. I want to mention a few people who made our stay extra special, Sergio, William, Kevin, Eric, Maria, Juno and Oscar all deserve to be recognized for their professionalism and mannerism and i really hope the hotel management provide my comments to the team. i mentioned these people as i engaged with this staff every day of our 5 night stay. I highly recommend this hotel, location is perfect, staff are amazing, the food is fantastic too. Me and my wife are not Skiiers but we are already planning our next trip. Hope to see you all again, regards, Mr Singh
- 518josemariaf (10/5): I proposed in this hotel. Everything was outstanding. Super grateful - I proposed in this hotel. Everything was outstanding. Super grateful with the team and the hotel location and facilities.
- SDiggly (10/5): BEAUTIFUL hotel! - BEAUTIFUL hotel! This place is special. The pictures don't do it justice. The room was fantastic and overlooked the mountains. The spa area was soooo cool (three floors!) ! We had some amazing meals at the hotel restaurants. The breakfast was one of the best we've had anywhere in the world. Even little touches like jars of candy to grab a few pieces on your way by. We did a range Rover tour of the mountain which was really fun. We visited before ski season so the hotel and town were quiet, but we really loved our stay. The hotel and the hospitality were really great and the staff were so nice. We loved it so much that we wanted to bring back a T-shirt or something with the hotel brand. They didn't have a merchandise store but packed up a beautiful mug like you have in the room. So thoughtful! We can't wait to come back and see it during the winter ski season!
- Mardochee (10/5): Un placer alojarse aquí..!! - Todo me encantó..!!!.. tooodo ..!!!el hotel precioso con vistas inolvidables a la montaña.. El desayuno riquísimo..!!! Muy variado.. con un equipo de cocineros que de verdad son maestros..!! El comedor del desayuno tan acogedor con las vistas al valle .. Volveremos..!!!
- ROSA ELENA (10/5): - Todo perfecto
- kayv703 (10/5): Amazing honeymoon - Perfect honeymoon at the sport & wellness hermitage spa. From the delicious breakfast to the perfect hammam., everything was cozy chic and beautiful. The staff is there for any needs. You only worry about yourself and spending a nice time at the gym and spa. The Koy Hermitage restaurant was a real success, worth it. This hotel is surrounded by art and design everywhere. A wonder to look at from an artist's eye. Sense of detail and care. Would recommand 100%. Would come back again to celebrate our wedding anniversary.
- doric761 (10/5): Great experience again! It won’t be the last! - It’s an amazing hotel, where every detail counts. Congratulations to all the staff! They’re extremely professional and kind
- _P4054GG (10/5): Nice experience Nice stuff - One if the most beautiful hotel that I have ever visited.”Stunning view to the mountainHelpfull and very very polite stuff ,the breakfast is super with a great variety of products to choose.Apart from this their spa is just perfect .And the rooms are adorable The perfect choice for relax ,meditation and wellbeing in AndoraGood job guysHope to see u soon
- Thierry (10/5): Luxe discret et attention sincère : une adresse in - Nous revenons d’un séjour à trois au Sport Hotel Hermitage & Spa à Soldeu, et nous en gardons un souvenir mémorable. Dès notre arrivée, nous avons été touchés par l’accueil du personnel : attentionné, chaleureux, incroyablement professionnel, et surtout d’une finesse rare dans l’adaptation à chaque client. À aucun moment nous ne nous sommes sentis comme de simples numéros – bien au contraire, chaque échange semblait personnalisé, sincère et bienveillant. Le petit-déjeuner est un moment de pur bonheur. Produits frais, jus pressés à la minute, large choix sucré/salé, service à table pour les plats chauds, et une qualité constante. Tout y est savoureux, généreux, maîtrisé. Nous avons rarement vu un tel niveau d’exigence dans un buffet hôtelier. La chambre, spacieuse et décorée avec goût, offrait une vue superbe sur la montagne. Literie irréprochable, salle de bain raffinée, et un calme absolu pour se reposer après les journées au spa. Enfin, le spa est un bijou : ambiance apaisante, installations haut de gamme, propreté parfaite, et une réelle invitation au lâcher-prise. Nous sommes repartis ressourcés, conquis, et avec l’envie d’y revenir très vite. Une adresse qui conjugue luxe, attention humaine et cadre exceptionnel avec brio.
- 328DavidF328 (10/5): PERFECTION - Not easy to find a better hotel in the whole world. It was our third stay and what surprises us the most is everytime the quality in every detail amazes us.
- Beth (10/5): - Amazing resort. Gorgeous spot with incredible views. Impressive service and food. Loved the pool and spa.
- Christophe (10/5): - Hotel sublime Personnel au petit soin, d'une gentillesse... Repas très bons Tout etait parfait
- Alain (10/5): - Excellent hotel , uno de los mejores visitado
- drcarmenzb (10/5): Phenomenal - Most EXCELLENT HOTEL and SPA STAFF BEYOND PROFESSIONAL FRIENDLY HAPPY SERVICEABLE The area is phenomenally, beautiful In the concierge, I want to mention Melanie and Nuria Our guide Sebastian was excellent and knowledgeable Sting was always there when we needed him. Always happy always friendly. Can’t say enough about him.
- Carmen (10/5): Excellent beyond words - What can I say phenomenal fabulous beyond excellent service The food is to die for The service is the best I’ve ever had in my life and I’ve been around many hotels Thank you to the staff and everyone that attended to us
- Virginie (10/5): - Es una auténtica maravilla de hotel, el personal, las instalaciones , lo servicios todo excelente. Volveré seguro
- APARTINMEDIA (10/5): Amazing location, beautiful rooms, excellent food and spa, extremely attentive and professional staff! - We travelled a lot and stayed in excelled hotels, but Sport Hotel Hermitage & Spa is definitely in our TOP 5 of best hotels in the world! Top location, we had a magnificent suite with 'mountain view' - professional and very attentive staff - excellent service - top restaurants (Michelin star restaurant offering an experimental journey highlighting regional products and Sol I Neu offering authentic and typical dishes of Andorra ...) - great spa and swimming pool!
- Mark (10/5): - Aaa
- beatrizlG1391TF (10/5): Extraordinary - The hotel is extraordinary. Comfortable, cozy, and with every comfort. The staff is very professional and friendly. The access to the ski slopes is unbeatable. The breakfast is outstanding for its quality and variety. It is located in a quiet area yet within easy reach of Soldeu's shops and entertainment.
- vivianbM3275PU (10/5): The most amazing experience - The pools on the spa were perfect for after ski relaxations. The team at the Kids club were so special and made sure our kids had so much fun with great and creative activities everyday. The restaurants in the hotel were all incredibly delicious. Food is definitely something the hotel excels in. Guest relations help with every whimsical request you may have. If your going for ski you get a special locker and service everyday you ski.
- Hasan (10/5): - Très bon séjours, le service impeccable, le personnels à l’écoute, une garderie de très haut niveau pour les enfants! Je recommande vivement cette établissement
- Gillespie2020 (10/5): This is a place you will return to year upon year - so special - This is our second time at Sport Hermitage. And we think we will now come back every year. There are many things I could say about this amazing hotel - the comfortable beds, the amazing housekeeping staff, the incredible sushi and patatas bravas, the perfect location next to the lift and of course the view. But I have a story to tell you about this hotel that will explain how truly exceptional it is. Yesterday we watched as our home in the UK was broken into and we saw via our internal cameras 3 masked men trash our home. We were inconsolable. After 3 hours on the phone to the police we went to the bar for alcohol as we really were devastated. We ordered a lot of drinks in the next few hours as we told the staff why we were so upset. When we finally went to leave and to sign the check the staff refused to charge us a penny. What more can I say about this team ? This is the kind of service that makes you want to be a loyal customer- it was a small light on a dark day and we will never ever forget their kindness. These are truly special kind wonderful people.
- Global04700633966 (10/5): The Hotel in Andorra - The best hotel in Andorra! …………………………………………………… …………………………………………………… They will take care everything From the moment you are a raving until the moment you’re leaving. ….……….……………………………………………………………………………………………………………………………………..
- EvitaF88 (10/5): A Perfect Spa & Dining Experience - Even though we didn’t stay overnight at Sport Hotel Hermitage & Spa, our experience using the spa, getting a sports massage, and dining at Tradicio Grill & Koy was absolutely amazing. From the moment we arrived, we were welcomed with warmth and professionalism, but the real standout of our visit was Elena, the Spa Manager. She went above and beyond to make sure we had the best possible experience, treating us like VIPs. The spa itself is pure relaxation, with top-notch facilities that let us fully unwind. The food was just as impressive. Both Tradicio Grill & Koy wowed us with their delicious flavors, beautifully presented dishes, and impeccable service. Every bite was a treat, and we couldn’t have asked for a better dining experience. Even without staying overnight, this was a perfect luxury getaway. We can only imagine how amazing it must be to stay here, and we’re already looking forward to coming back!
- Ludmilla (10/5): Melhor hotel de soldeu! - O hotel é lindo e tudo maravilhoso no serviço e no quarto. O café da manhã é sensacional. A massagem do spa tb vale cada centavo. Voltaria com certeza. Não é pé na neve mas é a uma curta caminhada até a entrada da estação. Bem curta mesmo.
- marcvX4533TV (10/5): excellent hotel - One of the best hotels I have been stayed. Incredible facilities, excellent staff and superlative attention. This is my seventh time here and it won't be the last. Special thanks to the bellboy from Inca (I'm sorry but I don't remember the name), and to David, the guide on the snowshoe excursion
- luiz guilherme (10/5): - Well located and the staff is very friendly
- Islaine (10/5): - Foi incrível, experiência sem igual. Hotel espetacular
- Stephane (10/5): Fabuleusement relaxant - Très grande chambre . Lit ultra confortable. Très calme .
- Mark (10/5): - Just perfect
- Thomas (10/5): - Service, SPA, Design
- Whitney (10/5): - The hotel is beautiful, the views lovely and the food is excellent but the staff is what I will take away from this trip. I felt like a VIP from the moment I arrived by the reception and restaurant staff!
- Marvin (8/5): - Dining options were excellent and this hotel is likely great during ski season. In the summer it was very quiet (potentially good) and seemed a bit dusty overall. Staff were excellent. Shocking for a hotel this highly regarded, most rooms, perhaps all, lack air conditioning. Makes sense for their busy period of ski season, but in August was very hot in the room. The door to the balcony of our upgraded junior suite lacked any screens - we were warned by staff of the insects outside. There were no windows that opened or doors that were screened. Staff kindly brought in a large Dyson fan which was a small improvement.
- Gemma (10/5): - Una experiència preciosa. Personal impecable i meravellosament amable
- Xiao Lin (10/5): - Absolutely phenomenal experience, made possible by wonderfully thoughtful staff and incredible nature.
- Mattias (10/5): Fem stjärnor på riktigt - Topnotch allting. Från servicen till inredning, mat/frukost. Allt förstklassigt. Detta hotell är för den kräsne som inte vill bli besviken.
- Juan C (10/5): Lo mejor de andorra! - Todo increíble! El hotel divino y el personal muy amable! La verdad hicieron que tengamos unas vacaciones únicas! Estuvieron en todos los detalles, mejor imposible!
- Adrien (10/5): - Superbe
- Josh (10/5): Excelente - Fabuloso
- Linda (10/5): - Beautiful property. Water circuit was clean and quiet
- Verified traveler (10/5): - Very very exceptional hotel
- Miguel (10/5): - El personal muy atento y la limpieza del hotel muy buena
- Sandrine (10/5): - Superbe hôtel, personnel adorable, ambiance cosy, petit déjeuner gargantuesque. Séjour au top
- Verified traveler (6/5): No ha cumplido mis expectativas - Dado el precio que pagué por las dos habitaciones, hay ciertas cosas que me han decepcionado. En un hotel de cinco estrellas no esperas tener que dormir con un ventilador y que la habitación no disponga de aire acondicionado (quizás con el cambio climático y dado que a partir de ahora los veranos serán así, deberían haberlo solucionado…); que la piscina exterior no esté en el hotel (de cinco estrellas) si quieres usarla tengas que cruzar la carretera e ir a otro edificio; que el spa esté distribuido en tres plantas y para usar todas sus instalaciones tengas que subir y bajar escaleras ya que según nos dijeron, el ascensor estaba estropeado. En fin, aunque el personal ha sido muy atento nos hemos ido con la sensación de que es un hotel que en invierno debe funcionar mucho mejor que en verano ya que dispondrá de todo el personal necesario para atender a los clientes (nosotros no recibimos ayuda con las maletas ni a la entrada ni a la salida, por ejemplo).
- JAMES (10/5): - The entire staff was efficient, friendly, and professional. Our junior suite, the spa, outdoor pool and dining options were spectacular. All this surrounded by the phenomenal, natural beauty of Andorra and our stay was just perfect. We will be back again.
- DANIELA (10/5): - Simply, one of the best experiences all around.
- Steve (10/5): - Perfect place to watch world cup finals.
- Kanat (10/5): - Excellent hotel
- David (10/5): - This has got to be one of the very best hotels we have ever stayed in, the staff were all very attentive and friendly. We will for sure be back
- Christian (10/5): - Excellent location by the mountain access. Excellent service and staff. Used ski guide services and it was great. Be sure to make dinner reservations .
- Thierry (10/5): Ne réfléchissez pas : allez-y ! - Un hôtel exceptionnel autant par l'amabilité du personnel que par la qualité des prestations ! Le spa est plus qu'agréable, les offres de restauration de haute volée ! Et pour les Tesla => recharge !
- Loriane (10/5): - Séjour exceptionnel, accueil parfait, restaurant et petit déjeuner magique !
- Alicia (10/5): - Beautiful view and excellent food
- Silvia (8/5): - Todo muy bien, hotel excelente, limpio y comodo, el spa es genial, solo hubo un problema con el servicio del kids club que no funcionaba en el horario establecido y la monitora fue muy antipatica, estuvo toda la tarde con el ipad ignorando a las niñas y logicamente no quisieron volver al kids club. Tampoco hicieron las actividades que anunciaban.
- Steph (10/5): Best ever short stay - We spent three nights being utterly spoiled by the wonderful staff and amazing surroundings. The food excellent and service perfect ! We will certainly visit again !
- albert (10/5): Siempre así - Perfecta y el Nivel del Personal a todos los niveles excelente con buena formacion
- david (10/5): Superbe hôtel tout en bois idéal pour les vacances - Superbe hôtel tout en bois idéal pour les vacances au ski avec un sous-sol deux étages de spa tout simplement magnifique Les chambres ont une vue sur les pistes et c’est très agréable
- Maria Isabel (10/5): - En verano ofrece un silencio y tranquilidad difícil de encontrar en otro sitio .
- David (10/5): One of the best - Amazing stay at one of the best hotels in the world. The staff and level of service is at the best level I’ve ever seen. The breakfast was just another breathtaking experience and what a view while you eat. The one downfall is the food is lunch, dinner and snacks are so expensive that it makes you go elsewhere. And other then the Japanese restaurant which our friends said was very good on taste, my experience with the other onsite restaurants was the food wasn’t great. But in saying that we are definitely coming back.
- Adrian (10/5): Perfectly romantic - Everything about the hotel was perfect, could not praise the staff enough, the location was perfect, room clean and so comfortable. Staff were knowledgeable, the restaurant was amazing and food so tasty. Will definitely go back and spend more time when next Andorra.
- Bruno (10/5): Top du top, À recommander les yeux fermés. - Le top du top, le personnel aux petits soins, chambre très propre, petit déjeuner très très copieux et très bon (digne d’un gastronomique). À recommander sans Hésitation les yeux fermés. La vue direct sur les pistes. On reviendra.
- Elias (8/5): - Value for money
- Conny (10/5): - Fantastisk service, bekvämt och bra rum. Riktigt bra frukost.
- Verified traveler (6/5): Fantastic location but bad service - It is a fantastic Hotel situated perfect. But the service is un attentive in the bar and specially the Breakfast. You feel un welcome when you arrive to the breakfast and have to wait for a table.
- Beatrice (8/5): - Personnel tres aimable et professionnel a l'accueil et conciergerie. Par contre au niveau bar et restauration pas du tout conforme a un 5*. Pour le reste parfait
- Amanda Espejo (10/5): - Me parece un sitio espectacular me hubiera quedado otra semana sin pestañear, te hacen sentir mejor que en casa, con un trato exquisito, mención especial a Elisa, nos atendió en los desayunos y en el restaurante Ibaya y no pudo ser mejor. Volveremos sin ninguna duda.
- Damien (10/5): Un séjour inoubliable - Suite Hermitage exceptionnelle, personnel a l'écoute et spa magnifique. Le tout avec une très belle vue sur les pistes
- SABRINA (10/5): - Romantique et ressourçant a 2h de Toulouse Accès spa incroyable A date le plus beau spa que j'ai pu faire *****
- Bernadette (10/5): - Le spa est exceptionnel, les suites sont très agréables et bien insonorisées.
- MARC (10/5): - Todo perfecto
- FRANCOIS (10/5): Remise en forme. - C'est un lieu magnifique avec des prestations de grandes qualités. Nous avons beaucoup apprécié cet hôtel avec un personnel très agréable et compétent. Plusieurs restaurants sur le site ce qui est bien agréable, avec une cuisine de grande qualité.
- Francis (10/5): Excellent séjour - Excellent séjour, personnel accueillant, chambre tres bien équipée de belle dimension.
- Karen (10/5): Séjour fantastique hôtel très bien spa excellent p - Séjour fantastique hôtel très bien spa excellent personnel très gentil c’est sure qu’on va revenir
- Verified traveler (10/5): - La localisation et la qualité des prestations
- Oscar (10/5): - iNCREIBLE HOTEL, CON TODO EL PERSONAL SIEMPRE ATENTO, TRATO INMEJORABLE
- Verified traveler (10/5): - Tout était parfait de l'accueil aux activités à l'espace bien-être ainsi que la restauration ! un vrai resort 5*
- Severine (10/5): Merveilleux sejour - Merveilleux séjour! Excellent emplacement aux pieds des pistes, un service impeccable et un spa magnifique! Koy exceptionnel a faire absolument mais tous les restaurants sont tres bons et l’offre est vraiment variée. Nous avons fait l’activité raquettes et moto neige super activités que nous recommandons fortement!
- Huguette (10/5): Hotel exceptionnel - Sejour exceptionnel . Service au top .tres grand confort de la chambre .un spa de tres tres grande qualité. Petit bemol le snack du bar pas a la hauteur de l'établissement. A revoir . Petit dejeuner tres raffiné .personnel charmant
- LUDOVIC (10/5): Je reviendrai ! - Sejour hors saison: Propre, tranquille , petit déjeuner au top, protocole Covid respecté , spa magnifique et services au niveau : Je reviendrai !
- Pepe (10/5): - La zona de spa el agua estaba frío en todos los diferentes servicios
- Marc (10/5): exceptionnel - Exceptionnel! Merci pour cette superbe expérience. L’hôtel est magnifique, la chambre spacieuse et confortable avec vue sur les pistes! Le peignoir et les chaussons sont très agréables! Le spa est magnifique et c’est un plaisir d’y passer du temps! Le petit déjeuner est vraiment génial, beaucoup de choix salé et sucré, ainsi que des plats chaud (œufs pancakes gaufres) fait minute sur demande. Tout était parfait, nous reviendrons!
- Mercedes (10/5): Nolvidable - Ha sido una experiencia maravillosa, el hotel una pasada de bonito , el trato del personal excelente y el spa una verdadera maravilla , ojala podamos volver pronto .
- Morgan (10/5): Excellent ! - Superbe expérience ! Au top ! Service, chambre, déco, cela mérite les 5 etoiles ! Au plaisir d'y revenir.
- luiggi (10/5): Parfait - Hôtel fantastique, que ça soit du service à la propreté et au spa. Je vous conseille fortement cet hôtel, nous avons séjourné une nuit dans une suite, qui était très jolie. Tout les services que nous attentions d’un 5 étoiles étaient la. Le personnel est très gentil, à l’écoute. Nous y retournerons sans aucun doute !!
- Joy (10/5): Hôtel Spa 5* que je recommande - Hôtel 5 étoiles, Très propre, suite junior spacieuse. Salle de bain grande. Petit déjeuner extraordinaire. Toutes les mesures Covid 19 sont bien respectées. Spa extraordinaire, je conseille vraiment ce établissement pour vous délacer, vous détendre.
- CF (10/5): - Estuvimos dos semanas alojados en este hotel y todo perfecto! Volveremos!
- Verified traveler (10/5): Séjour fabuleux - J ai réservé pour un anniversaire, l' accueil très attentionné avec un petit mot dans la chambre et un présent de la part de la direction. C'est la seconde fois et tout est toujours aussi parfait. Je recommande vivement cet hôtel.
- ELENA (10/5): Extraordinario - Estancia perfecta para unos días de relax. El hotel es perfecto: Los servicios que ofrece, el personal, las instalaciones, la calidad... No puede dársele ninguna nota negativa.
- Annie (10/5): - Excellent hotel, very pleasant despite COVID 19. The spa with mountain views is exceptional, the rooms are clean, large with very pleasant terraces. The staff is very nice, very helpful even if some of them don't speak English or French. The breakfast is very good.
- Stuart (10/5): Exceptional service and value - One of the best experiences of a hotel we have ever had, despite not being long open. Spa was open, service was professional and friendly and they went further than they needed to to make our stau exceptional.
- Nataliya (6/5): - not filling this out unless i get some perks like
- Joanna (8/5): Good overall - Hotel was nice and in a good condition. Rooms were comfortable and with great views. Issue is on floor -2, you can hear the breakfast room noises from early on!
- Verified traveler (8/5): Lovely hotel - Great hotel in a nice location to ski. Good spa, but quite a journey from the room! Breakfast was great, although the ordered food could be improved.
- Mordehai (10/5): מוטי - מלון מדהים ושרות מעולה נוף לסקי, ספא ברמה מאד גבוהה ארוחת בוקר מצויינת אווירה נעימה מאד נכונים לסייע בכל בקשה בשמחה
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