Hanoi Morning Hotel

Location: No. 10 Hang Hanh Street, Hoan Kiem District, Hanoi, 10000, Hanoi, VN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Proposal/romance packages available
• Offsite parking discounted rates available
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Wheelchair accessible
• Elevator
• Safe-deposit box at front desk
• Limo or town car service available
• Smoke-free property
• Express check-in
• Tours/ticket assistance
• Airport transportation - pickup (surcharge)
• Train station pickup (surcharge)
• Offsite parking discounted rates available
• Proposal/romance packages available

Rooms Available

• Deluxe Room, 1 King Bed

  1 King Bed

  322-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 6 bathrooms, slippers, and a shower with a rainfall showerhead

  Practical - Day bed, desk, and safe; rollaway beds (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and climate-controlled heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Day bed
  • Bedsheets provided
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Double Room

  1 King Bed

  301 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 6 bathrooms, slippers, and a shower with a rainfall showerhead

  Practical - Day bed, safe, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and climate-controlled heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Day bed
  • Bedsheets provided
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Junior Suite, Lake View

  1 Queen Bed

  366-sq-foot soundproofed room, balcony with lake views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 6 bathrooms, slippers, and a shower with a rainfall showerhead

  Practical - Day bed, safe, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and climate-controlled heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Day bed
  • Bedsheets provided
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Deluxe Family Room with Balcony

  1 Double Bed and 1 Twin Bunk Bed

  409-sq-foot soundproofed room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 6 bathrooms, slippers, and a shower with a rainfall showerhead

  Practical - Day bed, safe, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and climate-controlled heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Day bed
  • Bedsheets provided
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Panoramic Triple Room

  1 King Bed and 1 Large Twin Bed

  355-sq-foot individually decorated room, furnished balcony with lake views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 6 bathrooms, slippers, and a shower with a rainfall showerhead

  Practical - Day bed, desk, and safe; rollaway beds (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and climate-controlled heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Day bed
  • Bedsheets provided
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Société France (2/5): Par principe je mets une mauvaise note, car ce genre de procédé est inacceptable - Mes Clients ont retenu un seul point positif : La situation et la vue sur le lac (concerne 3 chambres de l'hotel seulement et la salle du petit déjeuner) Les photos ne reflètent pas l'aspect réel des chambres qui sont plutôt moyennes et pas en très bon état , mais le tarif est plutôt raisonnable en compensation Mes Clients ont souhaité cet hotel pour passer 2 fois 2 nuits, je ne sais vraiment pas pourquoi, (en tant que professionnelle j'aurai tout envoyé balader) — Je n'ai eu en effet eu que des problèmes à la réservation, échanges compliqués infinis, dysfonctionnement infinis non résolus, pas de réponse aux questions ou pas de réponse appropriées, sur-facturation particulièrement excessive des transfert aéroport. Bref j'y ai passé un temps infini, hors de proportion — Mes clients eux même n'ont eu que des problèmes : obligation de payer en arrivant sinon pas de chambre (!) encore pire lors du deuxième séjour (!) Atmosphère globale très lourde Par principe je mets une mauvaise note, car ce genre de procédé est inacceptable surtout que c'est une réservation garantie par booking avec des clients depuis 20 ans qui ne créent pas de problèmes, je suis très déçue pour eux. Les photos ne reflètent pas l'aspect réel des chambres qui sont plutôt moyennes et pas en très bon état , mais le tarif est plutôt raisonnable en compensation
• Claire (4/5): Great location but very run down (you get what you pay for) - Location was amazing - truly fantastic! Staff were friendly too. Mould and damp in the rooms, beds were very hard etc - but price was very cheap - so you get what you pay for.
• Clare (6/5): - Staff were very friendly and helpful in organising tours. Very close to the centre of Old Quarter and we had a view of the lake. We found the beds very firm and uncomfortable. If you are a light sleeper, there is a bit of street noise.
• Agostinho (8/5): Rien - 😘 👍
• Le Thọ Chau (8/5): -
• Loan (8/5): Great location and rooftop dining room - The rooms we had at levels 7 and 8 both had a nice view of the lake and the decor was charming. The rooftop dining room enclosed with floor length glass/windows and old world decor was charming and offered a glorious view. Breakfast range while small was nice and the cook was very hospitable and offered some different dishes each day. She was also very sweet and helpful, packing takeaway breakfast on our last day for our road trip. She made us all felt very looked after like an aunt. She is like one of those people with a slightly stern facade but a very caring warm heart.
• Nguyễn Xuân (8/5): -
• Gyula Jozsef (8/5): Központi, kis hotel.Tiszta, de a reggeli és a személyzete miatt nem kezdtük a napunkat jó kedvvel. - Központi helyen lévő kis hotel. A szoba nem volt nagy,de tiszta, a kilátás közepesen jó. Az ágy kényelmes és nagy. A reggelit a tetőn szolgálják fel, gyönyörű a kilátás, de a választék lehetne jobb. Egy Hölgy van a konyhában, aki semmit sem tud angolul, talán a saját nyelvén sem. Nem nagyon szeretni a vendégeket, mert elég kedvetlen volt. Ha valami elfogyott, integetett, hogy nincs több. Tehát csak a korán kelőknek van kevéske választék, pótlás nincs.
• david (7/5): -
• Trent (10/5): -
• david (4/5): - Chambre sans fenêtre
• Cassidy (1/5): The free breakfast gave me food poisoning & the toliet seat was so visibly dirty we didn’t feel comfortable to sit d - Proximity to the lake Cleaning was not to an acceptable level
• Nguyen Quang Nhat (8/5): Tốt - Chỗ ở gần hồ gươm vài bước chân. Phòng tắm hơi cũ, vòi hoa sen hoạt động k đc tốt lắm. Đang bật nước nóng thì thỉnh thoảng chảy ra nước lạnh, bị giật mình
• Charpin (8/5): -
• Marie (9/5): -
• Jacek (9/5): -
• Le (4/5): Ok. Room not that good - Location Old not up keep
• susan (5/5): - Location was great, breakfast was good,room just passable The Hotel is quite dull in the rooms, photos do not match the inside
• Jul1800 (8/5): -
• Ines (10/5): TOP - Alles prima! Mega ligging in het midden van The Old Quarter :). Ontbijt op dakterras met zicht op het water. Wauw :). Ligging tussen de shops, locale restaurants, 8 min van de tempel of Literature en andere bezienswaardigheden. Misschien duidelijker vermelden dat er geen terras is aan de kamers. Op de foto's van de accommodatie lijkt het alsof het terras aan de kamer is. Het terras is dus een rooftop met mega prachtig zicht :)
• Salomé (6/5): - Très bon emplacement, mais très bruyant Salle de bain pas propre, poignée de la baie cassée donc très bruyant
• Filiz (5/5): - Otelde iyi olan tek şey konumu. Göl manzaralı, gece pazarı, alışveriş ve bir çok yiyecek mekanına çok yakın Yataklar rahatsız, kahvaltı çok kötü, temizlik maalesef çok kötü, TV çalıştıramadık bu sorunu çözme şekilleri çok kabaca oldu
• Evelyn (10/5): Delightful spot to explore Hanoi from - Great location near lots of shops, sights and food and incredible views with buffet breakfast. Staff were so lovely and helpful. Bed was comfortable and water was warm too I would definitely come back! Lift doesn’t operate up to Level 9 so you have to walk up one flight to the top floor. Our bags weren’t heavy so this wasn’t a problem for us at all
• Thi Kim Hiep (6/5): - Vị trí tốt, ở trung tâm dễ dàng di chuyển Buffe ăn sáng có những món chế biến như : cháo giống cháo dinh dưỡng em bé khó an, bánh mì bơ tỏi thì tỏi băm ko nhuyễn vàcquá nhiều khi nướng lên rất đắng, bánh tét hơi cũ có mùi
• Didier (8/5): Très bien situé et Juli à la réception nous a fourni tous les renseignements nécessaires -
• Poppy (10/5): - Location is amazing, good value for money, good breakfast and nice staff
• Robert (10/5): - Tout était parfait surtout le petit-déjeuner le pho ga
• Nathalie (9/5): - Service très dévoué Personnel du soir gentil mais pourrait parler un petit petit plus anglais
• Carlos (9/5): -
• Anne Marie (7/5): - L emplacement La chambre basique et froide et le lit trop dur
• THA ZIN (8/5): -
• Kjetil Øfsdahl (9/5): Positiv opplevelse - Perfekt beliggenhet i gamlebyen. Lily var veldig hjelpsom med planlegging og booking av oppholdet vårt i Vietnam. Utsikten fra restauranten på taket er fantastisk.
• Natalya (9/5): Однозначно рекомендую и остановлюсь второй раз, если буду в Ханое. - Прекрасное местоположение для любителей поселиться прямо в самом шумном (!) центре событий. На выходные улицу перекрывают, подъезать к самому отелю невозможно, но в этом и плюс - вы реально прямо в центре всего происходящего. Великолепный вид на одну из местных достопримечательностей на озере! Мы останавливались в люксе на шестом этаже - он очень удобный и красивый. Но по приезду наш номер еще не был готов и нам на первые сутки выделили номер на восьмом. Вид с восьмого этажа лучше (и окон в номере три, а не одно), но сам он гораздо более изношен, не сравнить с чудесным номером на шестом. В номере есть шампунь и гель для душе, гигиенический набор с зубной щеткой. Тапочки будут, но не одноразовые, как мы привыкли, а резиновые шлепки, причем изрядно поношеные. Зато великолепная аккуратная ежедневная уборка, не в каждом мариотте так тщательно все возвращают на место. Мы приехали существенно позже времени начала заселения, но в свой весьма дорогой люкс не попали. И хоть вид из другого номера получше, все равно не удобно после почти суток в дороге селиться куда-то на одну ночь, хочется спокойно распаковаться, разложиться и бытовухой следующий день уже не занимать, а посветить его прогулкам и прочим развлечениям, за которыми мы и приехали. Отель нам не предложил никаких за это комплиментов и вообще сделал вид, что это такая совершенно нормальная ситуация - это неприятно. Завтраки невкусные, а вокруг полно мест, где можно вкусно и недорого поесть. Сейфы не работают ни в одном номере. Кондиционер работает по одному ему известному принципу, на половину кнопок не реагирует.:) Бронировали через отель экскурсию - удобно, но дороговато. Но я бы и в следующий раз бы бронировала подороже через отель.
• Елена (7/5): - Большой номер, хорошие кровати, вид из окон, рядом все достопримечательности, нормальный завтрак. Пол грязный, в ванной муравьи (и это на 8 этаже)
• JEAN JACQUES (9/5): -
• uttam tripathi (8/5): -
• Fiona (7/5): -
• van huy (8/5): Tiếp tân và chủ khách sạn thân thiện, bữa sáng ngon. - Bữa sáng ngon ko nhiều dầu mỡ, đa dạng.
• Guest (7/5): - The location is perfect
• Charmaine (4/5): If it wasn’t for the great location, it was very poor and will not return - Location Bed hard as a rock Room run down and in desperate need of renovation Bathroom shower broken Tiles mould
• uttam tripathi (8/5): - Location was very good near the lake and market .
• Regina (8/5): - Location is very good Door locks are loose
• Naran (7/5): -
• Kam (10/5): Loved this place for the great view and location. - Stunning view from the 8th floor.
• SEOKJOON (4/5): - 호안끼엠 접근성 직원 불친절
• Euclid (6/5): A well located hotel in Hanoi's old quarter, but in need of updating. - Excellent location in the old quarter and close to the lake. Friendly staff. The hotel needs a lot of updating and refurbishing. There was no mirror outside the bathroom for making up. The air conditioner leaked, and there was a lot of condensation on the wall. The balcony was dirty and needed a thorough cleaning. The bathroom shower cubicle leaked if the drain plug was not taken out, which was hard to do. Breakfast was good, but limited and did not vary, so it became a little boring after the 2nd day. The staff, though nice, could spend less time scrolling on their phones, and more addressing the issues with the hotel, including some clocks missing from the reception, and others showing incorrect times (as an example!).
• Ashwin (6/5): -
• MARK (8/5): -
• Frequent Flyer88 (8/5): - Location was central A bit run down
• Philippe (10/5): Très bon hôtel - Très bien placé prés du lac en plein quartier historique avec un personnel très accueillant Rien
• Nathan (4/5): Wouldn’t stay again - Location Room , breakfast
• Veronika (6/5): - Lage und freundliches und unterstützendes Personal Zimmer ohne Tageslicht
• Qua (10/5): - Utmärkt
• Perry (1/5): - Watch out! They are scammers. They canceld my booking when i arrived and charged 50% more
• Rose (8/5): -
• Frans (7/5): Top locatie - Locatie is top, personeel erg aardig. Bedden zijn erg hard.
• masataka (10/5): シャワーはダメだけど次回もココに泊まりたい！ - スイートに泊まりましたが景色が最高に良い！ホテルの立地も最高！ 建物は古い。シャワーの勢いがなさ過ぎた、、
• Claudia (5/5): Buena ubicación - La ubicación y el personal. Entramos a dormir a las 5 de la mañana porque llegamos en “sleep bus” y teníamos sueño. El personal, encantador, nos atendió y nos reservó una habitación Nuestra habitación no tenía ventanas y en el baño había una colonia de hormigas
• Ahmet (10/5): -
• MUATH MOHAMMED ABDULLAH (10/5): -
• Joseph (7/5): -
• ZAMZAM (5/5): - الصور غير الواقع بس موقعه حلو ف فلب الاولد تاون شارع حيوي الغرف مره مرطبة ومافي تهوية وقديمة ومافي فطور مناسب لنا ومو نظيفين بس حق نوم وتطلع
• bruno (8/5): hyper bien situé et confortable - la terasse du petit dej chambre spacieuse emplacement rien
• Brett (10/5): Absolutely Sensational 👍 - Location and the Manager Miss Julie and staff were exceptional and could not make us more relaxed and Appreciated. Miss Julie also organised and arranged our full holiday in Vietnam. We went to Sapa and enjoyed all the tours that were organised by Miss Julie and had an amazing experience and never had to worry about anything. We then went to Ninh Binh and had such an incredible experience with also the added luxury of everything organised for us both. We then returned to our hotel Hanoi Morning Hotel and took in the wonderful sights of the city. Absolutely recommend this hotel and you should have the manager Miss Julie plan your Vietnam tour for you. Regards Brett and Carolyn There’s nothing to not like 👍
• Franka (10/5): The staff were exceptional. Friendly, helpful and always trying their best to make our stay enjoyable - Location was perfect, walking distance to everything. Room was comfortable and nice, had the balcony suite, great view of the lake and all the surrounding streets as well as the marathon track No restaurant or café.
• Sara (5/5): - Really good location. Our room had a beautiful view. Room was dirty. Bathroom and towels full of hair. Breakfast disappointing and WiFi barely worked in our room.
• Katja (7/5): - Preis Leistung war gut. Lage ist perfekt um die Stadt zu erkunden. Man ist direkt mitten im Geschehen. Das Zimmer war sehr groß und sauber. Personal war freundlich. Bei einer Matratze hat man schon die Metall Federn beim liegen gespürt. Schon etwas in die Jahre gekommen das Hotel!!
• SAMAR (3/5): It is not considered a hotel, the rooms are not as shown in the picture and the furniture is very old, the bed is uncomf - Location Staff Room Furniture Cleaning
• Federica (9/5): - La posizione è perfetta per vedere il centro della città e non essere troppo lontanti da qualsiasi attività turistica da vedere. Noi avevamo prenotato l'ultimo piano e si godeva di una vista fantastica come da foto. La colazione, da migliorare l'offerta intercontinentale . Potevamo scegliere tra zuppe e uovo e giusto del pane tostato.
• Alves (6/5): -
• Natalie (6/5): - Staff were lovely and very helpful and location was great.
• Adrian (4/5): - You are basically paying for the amazing view and convenient location. Small, dated room that wasn't particularly clean. Water pressure was poor. The air-conditioning only works when the room card is inserted, meaning if you’re out all day, you return to a stifling hot room and an overworked unit struggling to cool it down. Unfortunately, there’s much better value to be found elsewhere.
• عسيري (10/5): -
• Manish Gobind (1/5): -
• Siniavina (7/5): -
• Anne (10/5): Staffs wereeee soooooo nice and welcoming, great stay and you can have a peaceful breakfast with a city view at the roof - Very quiet, safe and private None
• Jodie (6/5): Hotel a bit tired. - The Hotel staff were so gorgeous. The hotel is old and tired. The bathroom was a bit grotty. We had ants everywhere throughout the room. The bed was as hard as a wooden plank. The hotel is in a lovely street, just 50m from 4p’s pizza. Lots of lovely cafes and restaurants with great food.
• Minh (10/5): Exceptional - The staff is super friendly and supportive during my time staying at their property. My room has a stunning view to Hoan Kiem Lake with a small balcony, which is really suit for relaxing and having great conversations. The location is at the Old Quarter of Hanoi, you can find everything you need just by walking out of the hotel: food, drinks, historical locations, etc. None so far
• Gina (2/5): Very poor - The photo does not match the actual room. I did not like it at all. The room was dark with bad lighting. There were no duvets, no spoons for making tea. The room was too dark and too small. The breakfast room was very hot and stuffy and the breakfast wasn't good. It was not adequately staffed and one girl seemed to be doing all the work, from helping with luggage to sitting at the reception desk.
• Graham (9/5): would go again - Location is brilliant noisy outside on weekends
• Shane (3/5): Good value for what I paid - Good location, right in the middle of Old Quarter Old bed and old linen. Room was very basic
• Adam (7/5): Good - Location and breakfast with a view was great Room was a bit old and tired
• Prakash (7/5): Good - The location of the property is superb. No doubt about it being in the prime location. Everything is nearby and at a walkable distance. The staff was polite and good. They also helped me with the bookings for the Nin Binh one day tour. They do not have a helper. Had to carry my luggage. However, thankfully they do have a lift. Also the breakfast was not up to the mark. The food was very oily. But the helpers at the breakfast did try to give us as many options that a vegetarian can have.
• Gwyn (8/5): Staff were always willing to help! -
• Joseph (8/5): Great location for a family! - Very good location as the night market and the Old Quarter in general is very, very near the hotel. Breakfast was also really good. Room is a bit underwhelming relative to the pictures. Plus, we were told that any drink outside the refrigerator is free but we were charged upon check out. It wasn't expensive but I would appreciate full transparency.
• Henry (10/5): Great location, staff, and highly recommended - Great location and friendly staff. Staff gave great advice about where to go and what to do. Just the fact that I missed out on getting the one with the lake view. They’re were all booked out. Unlucky me.
• John (8/5): Very good -
• Tyson (7/5): Good -
• Tram (8/5): Very good -
• Samantha (10/5): Perfect location, would stay here again - Clean and comfortable, friendly staff, good breakfast, perfect location, good view of the lake. Nothing
• Tram (9/5): Superb -
• Michel (8/5): Great location in old quarter with view of the lake - The room has a nice balcony with view of the lake, and the location is very close to touristic area. In the morning there is a nice light and the buzz of the old quarter fills the room. The bed sheets and bathroom sink were clean, but lamps, bedframe and furniture a bit dusty, with old sigarette butts on a plant vase outside.
• Sinead (1/5): Bad - The room had a really bad smell of damp. Whilst we were laying in bed watching tv a member of staff just walked into our room using her own key. It wasn’t house keeping as the room had already been cleaned earlier that day. No explanation as to why this happened.
• Herick (10/5): Best stay in Hanoi!!! - This hotel was the best one we had in Hanoi. July at the reception was extremely nice to us, very helpful and always kind. The staff is amazing and the food is great. The cook is also very kind! Please stay here if you want to have the best time in this special city!
• Maybel (10/5): We had a good stay there. Mei was very helpful and accomodating. - We love the balcony. It's spacious and we love having our coffee there while watching the view Nothing really just the elevator runs very slow. Place is good overall
• Wozikusza (9/5): Superb - I am a big fan of the style of the room. The location and view from the window are very good. The service is very nice
• Kylee (10/5): Hidden gem amongst the chaos of Hanoi. - Amazing experience! From the staff to my spacious room everything was great. They provided amenities (toothbrush, razor, whatever you need- they most likely have available) even had the mini fridge stocked with cold refreshments. Helped coordinate an airport shuttle and was gracious enough to get me in my room a little earlier than expected. Perfect location in the middle of city where everything’s going on, great for walking around only took 5 minutes to get to the lake. Surprisingly enough, even in the heart of the city it was not noisy at all. 10/10 recommend. My only singular con which is probably user error anyway, I had the most confusing time figuring out how to work the ac but eventually managed.
• Ella (9/5): Amazing location with kind and helpful staff - Amazing location, couldn’t be any closer to the main areas. The staff were so lovely and helpful!!
• Brian (10/5): Exceptional - Great location right near the lake
• Janina (10/5): Exceptional -

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