Hotel Grand Mark

Location: Mimar Hayrettin Mah. Çifte Gelinler Cad. No:10 Kumkapı/Sultanahmet, Istanbul, tr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Evening entertainment
• Lower bathroom sink
• Public Bath
• Emergency cord in bathroom
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Secured parking
• Garage
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Single Room

  Features air conditioning and LCD TV with satellite channels.

  Max Occupancy: 2 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Double Room

  Features air conditioning and LCD TV with satellite channels.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• S (7/5): -
• Чеботарьова (10/5): -
• maria (9/5): - Il personale gentilissimo e una bella sala colazione. Posizione strategica nel cuore del quartiere arabo. Solo colazione turca, camere un po' piccole, strada molto trafficata
• Luisa (6/5): - Breakfast was very good and staff very friendly. The front desk does speak/understand English (surprisingly rare in Istanbul). Location is fantastic: in front of a restaurant hub, close to a train station to seaside. Front desk recommended a memorable night cruize (8pm-12am) with very local shows " Ottoman cruize".
• Malik (8/5): Very good -
• vijay (6/5): - Bathroom sink and toilet flush was leaking which made the bathroom floor wet most of the time. Paid for 2 adults and 2 kids 10 and 4 years, inturn got 1 double bed and 1 single bed.
• Honcharenko (10/5): Thanks a lot to staff especially to Sinan and Usuf -
• Simon (4/5): not the best wouldn’t stay again -
• Iulian (8/5): Very good - Good location, friendly staff
• Iulian (8/5): Very good - The staff was nice especially the gentleman who works day shift. Good location, most of the things are walking distance
• Oleg (10/5): - .
• Verified traveler (2/5): Missvisande bilder. - standaren skiljer sig tyvärr från bilderna på hemsidan då toan var ur funktion och kudarna var missfärgade, frukosten var minimal men personalen och specefikt städ personalen var yterst trevlig och utförde ett utmärkt jobb.
• Erdenechimeg (8/5): Very good -
• Nigel (4/5): Disappointing -
• Will (6/5): - The staff were helpful and friendly, the property itself was a bit of a shambles as seems to be the way in this area. Nails sticking up, rough around the edges, old fittings, shower mold, half working tv remote, stains, and wifi for the floor that in the room got like 1 bar, not enough to actually use. Only amenity that was nice was the AC in the room was new and worked like a dream. But it was £35 for the night. So really you get what you pay for I spose. Fine if you need a place to put your head down for a night in a cheap spot.
• Abdelmajid (4/5): - Mauvaise accueil le jour de notre arrivée je m'explique , le réceptionniste de mauvaise foi nous a signifié que notre chambre que nous avions réservé du 22 mai au 28 mai n'etait pas disponible pendant 2 nuits pour cause de travaux. Devant notre insistance, il nous annonce que notre chambre a été donné à d'autres personnes. On a été obligé de dormir deux nuits dans un autre hôtel Petit déjeuner très maigre.quartier très très bruyant, éviter les chambres du 6e étage parce que vous avez la le coin restauration juste au-dessus ( bruit des chaises). Point positif.Proche des lieux à visiter comme la mosquée bleue ou la mosquée Aya Sofia. La Wifi fonctionne très bien.
• SALIM (4/5): - L'hotel en sois n'est pas mal et il est placé dans un endroit correct je trouve. La chambre que nous avions était côté de la grande avenue ce qui fait que nous entendions du bruit de claxon et de gens crié, nous avons demandé à changé de chambre pour être plus tranquille mais les matelas n'êtait pas confortable du coup nous sommes resté dans le chambre de base. Concernant le petit dejeuner, c'est toujours la même chose dommage que ça ne change pas de temps en temps. Le service cleaning est super rien à dire, mise à par le bruit la chambre etait bien juste salle de bain un peu petit mais ça va. Concernant le personnel à l'accueil qui se charge d'accueillir les clients vraiment ils font leur travail normal, mais lorsque vous aller plus loin avec eux, demander quelque chose pour visiter, où aller ils sont ouvert pour vous vendre des choses et faire de l'argent, ça ne m'a pas plus. Je trouve qu'il n'ont pas trop le sens de l'hospitalité, perso j'ai été dans des hôtels ou le personnel prenez le temps d'échanger avec le sourie et m'expliquer les choses sans pensé à faire du chiffres. Voilà mon avis concernant cette hôtel.
• Ferdinand de (10/5): - Uitstekend hotel met vriendelijk personeel en met goed ontbijt op prachtig dakterras.
• Jehan (4/5): Don't go there - The pillows were dirty having blood on it. In general not clean. Breakfast boring. Every day same few things. Owner is cheap. Mngr is always nervous.
• Judy A (10/5): I would stay again. - The hotel was not fancy but it was clean and very accommodating. The breakfast was standard but nice. The front desk was very helpful. I would definitely stay there again.
• Mike (10/5): - Thankfully I stayed at Grand Mark Hotel. From hospitable staffs, nice breakfast at proximity the famous sites in Istanbul. It is few minutes walk to Sultanahmet Area & Grand Bazaar. I have to mention Sherif & Firas for making my stay memorable. If one day I come back to Turkey I will definitely stay at this hotel again.
• Minia (8/5): Basic but good staff make it better - The staff was very friendly and accommodating. The hotel is very basic, but I had everything I needed at the right price. The hotel is located close to shopping and restaurants.
• Sam (4/5): Busy Hotel - Very busy hotel during the peak season, arrived with confirmed booking to find the hotel is fully occupied and no rooms left for us. We were transferred to another hotel for two nights. The rooms are small and in need of urgent renovation, beds are not comfortable, breakfast is the same everyday, not much varieties.
• Timothy (8/5): family friendly, pet ready, clean and simple - Excellent place particularly if you have a pet you are traveling with. Situated in the heart of great local shopping, delicious local fare, and generally fun atmosphere. Staff went out of their way to ensure our family enjoyed the stay and had all the assistance we needed (airport shuttle scheduling, luggage storage, early morning meal before our flight took off at the end of our stay.) I give this place a thumbs up and would definitely choose this place again. If you have a pet in your room just inform the staff not to enter the room and they'll make sure your furry friend stays secure :-)
• Verified traveler (8/5): Fair - Nice Stay
• Verified traveler (6/5): Good location of the hotel - The hotel is located in the middle of the district so it is fairly easy to walk in any direction. 15-20 minute walk to the west and one can get to Metro Station (Red Line). 25-30 min to the east - Blue Mosque. Hotel needs renovations of the air-conditioning system.
• Suresh (4/5): I do not stay again at any price. - Room condition very poor. comfort was bad. Staff is best and very helpfull.
• Tahseen (6/5): Nice hotel at center location - location of the hotel is at center position. Biyazat Tram station and Yanikapi Metro station is also available at a walking distance from the hotel. Hotel staff is helpful and provided accurate information of places to visit and commutation information. Nice place to check in and sleep after a long day of visiting places.
• Ed (8/5): Nice hotel - The staff were very helpful, the hotel located in very good location close to all sights.
• Lukas,Lithuania (8/5): fantastic servise and staff - fantastic staff,excelent service,good english,great location,near the Blue mosque,Aya sofia mosque,Grand basaar,Bimbirdirek cistern,Topkapi palace,metro station to sea shore,bus station to go to Yesilkoy beach.excelent.clean room,conditioning system worked perfectly,bed linen was changed often,toilets was cleaned daily.

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