Alexandra Hotel

Location: 159 - 161 Sussex Gardens, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:30 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Currency exchange
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Internet access

Rooms Available

• Triple Room

  This triple room features a electric kettle and tea/coffee maker

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Quadruple Room

  This quadruple room has a electric kettle and tea/coffee maker

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Twin Room

  This twin room has a electric kettle and tea/coffee maker

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Double Room

  An private bathroom, TV and tea/coffee making facilities are featured in this room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Triple Room

  An private bathroom, TV and tea/coffee making facilities are featured in this room.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Single Room

  This single room has a electric kettle and tea/coffee maker

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double Room

  This double room has a electric kettle and tea/coffee maker

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Matteo (4/5): Ideale per una notte di transfert - Posizione molto comoda per la stazione di Paddington. Camere abbastanza pulite. Camere veramente molto piccole, senza spazio per le valigie. Colazione con orari poco chiari e personale che alle 9.15 stava già ritirando tutto e passando l'aspirapolvere. Il wifi, per qualche ragione, viene spento dopo le 22.30.
• Salvatore (5/5): nell'insieme buono - pulizia perfetta, cambio della biancheria, quotidiana, colazione standard ma con un pò di tutto. Personale sempre disponibile. Sicuramente il wi-fi dopo le otto di sera era inaccessibile ed essendo nel seminterrato non prendeva nemmeno la rete personale.
• Ilaria (6/5): -
• Rolando (5/5): -
• Ingrid (5/5): Enkelt hotel med bra läge och bra värde för pengarna, trots allt. - Enkelt hotel men med ett mycket bra läge nära Paddington Station och Hyde Park. Bekvämt att det ingår frukost. Frukosten är inte rolig och belägen i en matsal nere i källaren.
• Philip (8/5): - The hotel is very clean the beds very comfortable, helpful and pleasant staff. There was a problem with the drains s horrible smell coming from the bathroom. It needs to be sorted before anyone stays again.
• Michael (8/5): THE ROOM WAS GOOD AND THE HIGH CEILINGS IN THE MAIN BUILDING ARE GREAT - THE LOCATION WAS VERY HANDY IN RELATION TO PUBLIC TRANSPORT THE WHITE TOAST FOR BREAKFAST WAS BAD . IT JUST TASTED UNPLEASANT. THERE ARE DEFINELY BETTER OPTIONS ON THE SUPERMARKET SHELVES ,SOMETHING LIGHTER AND ALLOW THE GUESTS TO DO THEIR OWN TOASTING INSTEAD OF PILED HIGH LUKEWARM TOAST.THE COFFEE CHOICE CAN ALSO BE IMPROVED UPON.
• Hülya Gül (7/5): Londra'da konumu iyiydi - Otelin konumu gerçekten çok iyi. Paddington tren ve metro istasyonuna yürüyerek üç dört dakika. Hyde park'a yürüyerek yakın sayılır. Odanın hergün çöplerini alıp, havluları değiştirmeleri iyiydi. Kahvaltısı bence yeterliydi. Yine odada çay ve kahve olmasıda iyiydi. Ben bilerek iki kişi olduğumuz halde 3 kişilik oda aldım iyi ki öyle yapmışım. Çünkü yorumlarda 2 kişilik odanın aşırı küçük olduğunu okudum. İki arkadaşım da bu otelde bizimle 2 kisilik odada kaldılar çatı katı odayı verdiler. Küçücük bir pencere, sıkışık iki kişinin zor döndüğü odada bavulları bile açmakta zorlandılar. Banyolarda havluyu asmaya bir yer bir kanca olsa iyi olurdu. 2 günden fazlası küçük odada zorlanırsınız. Odalar caddeye baktığı için araba gürültüsü maalesef duyuluyor. Eger sese karşı hassassanız rahat uyumak için yanınızda kulak tıpası olmasını tavsiye ederim. Ben öyle uyudum. Genel olarak yine de fiyat/fayda dengesine göre tercih edilebilir.
• Jacqueline (7/5): -
• Morakinyo Olomi (7/5): Is a nice place to experience be at the center of London - N Not Applicacb re
• Sabrina (8/5): - La posizione e la vicinanza a hyde park Per le moquette, mi è parso un po' polveroso. Colazione non variegata e l'ambiente non era ben arieggiato
• Mark (8/5): -
• Rui Parra (9/5): - La ubicación
• Nestor (10/5): repetible - ha bitacion y desayunos excelentes. la coneccion a internet
• Andris.V (8/5): -
• valery (7/5): Ottimo per soggiorno di pochi giorni - Posizione centrale e ben collegata com i trasporti, ci hanno fatto lasciare gli zaini prima del check in e dopo il check out Il signore all’accoglienza
• Vilma (8/5): Hotel perto do metrô e te liga há vários bairros. - Gostei do custo e localização, fácil acesso para outras regiões de Londres. Ambiente limpo, silencioso e café da manhã razoável, simples e bom.
• Bhoomika (8/5): - Wifi not working
• Magdalena (6/5): - Lokalizacja obiektu jest naprawdę dobra. Czystość w pokojach jest naprawdę ok, ręczniki wymieniane codziennie i pokój sprzątany codziennie. Warunki w rzeczywistości są zdecydowanie gorsze niż na zdjęciach. Rzadko była ciepła woda, w pokojach było dość chłodno a do przykrycia się nie było kołder tylko cienkie prześcieradła. Okno naszego pokoju wychodziło na budynek i inne okna a także na dziwny, zabrudzony kąt budynku w związku z tym kotary pozostawały cały czas zasłonięte i w pokoju było ciemno.
• Elodie (4/5): Hôtel très bien situé, mais très bruyant. - l'emplacement est parfait, situé tout près de la gare de Paddington. la literie est confortable, la taille de la chambre est parfaite pour 3 personnes (1 adulte 2enfants) le personnel (femmes de ménage/pdej) est agréable L'hôtel n'est pas du tout insonorisé, donnant sur une rue passagère le petit déjeuner est décevant, pas typique anglais, croissants surgelés, jus de fruits bas de gamme le personnel qui passe tous les jours le souffleur de feuilles, sous les fenêtres, à 6h du matin
• Scott (9/5): -
• Emir (7/5): Overall nice, good price/performance ratio - The elevator was not working. So if you get a room at the top floor it could be inconvenient.
• Laura-Isabelle (5/5): Das Hotel reicht aus, wenn man wirklich den ganzen Tag Unterwegs ist und nur zum Schlafen dort ist. - Die Lage des Hotels ist echt super. 5 Minuten Fußweg sind es bis zur Paddington Station und von dort aus kann man alles erreichen. Beim Frühstück gab es das nötigste, allerdings nicht viel Auswahl. Das Hotel an sich ist ruhig und die Möbel und das Badezimmer waren sauber. Außerdem kam bei uns jeden Tag eine Reinigungskraft vorbei. Die Wände hatten Flecken, es gab nur eine kleine offene Garderobe mit Kleiderbügeln, also nicht viel Platz für die Kleidung. Es gab nur einen Stuhl auf dem Zimmer, das Bett, einen Fernseher, Ventilator sowie der Schmink-/Schreibtisch. Im Badezimmer ist keine Option um die Handtücher vernünftig aufzuhängen und am Bett waren keine Steckdosen vorhanden (was jetzt nicht unbedingt überlebenswichtig ist). Außerdem war es sehr eng auf dem Zimmer.
• Deirdre (2/5): Awful, never again... first time checking out before we were meant to - Nothing! It was awful, the room had bedclothes on it that looked about 30 years old, had to turn bedcover other way around as it looked so grubby! Room way too hot and only a fan in it for cooling the room which didn't have any affect. Advertised as a superior room but it's absolutely not. We booked in for three nights and only stayed one. Checked out at 9am the following morning and stayed in another lovely hotel which was much better value and equally in a very nice location. If you're not bothered about noise, grubbiness and uncontrollable heat then stay here but otherwise go somewhere else!! Everything!
• Marija (4/5): - Lokacija. Ima dosta mana.
• Julia (7/5): Nur zum Übernachten ist das Hotel Ok. - Die Lage des Hotels hat uns gut gefallen. Unser Zimmer lag im Untergeschoss, dass war nicht so schön. Klima ging nicht.
• Teresa (9/5): -
• anders (8/5): -
• Ralf (8/5): - Gute Lage, nettes Personal Man sieht das Alter, Betten etwas weich, Zimmer klein, Led sehr hell
• Michael (9/5): -
• Małgorzata (10/5): -
• Silvia Nunez G (7/5): Bien - Ubicación No hay ascensor en todo el hotel tuvimos que subir con las maletas a mano
• Alexandra (8/5): -
• Janeen Stevens (7/5): - Location and cleanliness The bed was too small and breakfast was very basic
• Anita (5/5): okey für eine Übernachtung. - Das Zimmer war sehr sauber. Ambience im Frühstücksraum. Das Frühstücksangebot.
• Nettan (9/5): Helpful front desk personal. Giving safety advaice for us. Much appriciated. - Nice hotel, but the elevator to the back rooms were not working. It seems like it hade been so for quite some time because people had started to doodle on the notes. Very helpful personal. Extremly quiet at night, no noice from the Street. I wouldn't mindre coming here again. It was hard carrying your luggage up for four flight och stairs. The stairs are always narrow in London.
• Martina (7/5): - Posizione spettacolare a fianco alla stazione Colazione accettabile, nulla di speciale
• Paweł (7/5): - Lokalizacja ok. Śniadanie bardzo skromne. Przydałby się chociaż pomidor:) Lokalizacja.
• Patrik (6/5): -
• Jmena13 (7/5): Lo mejor la ubicación. - Habitación muy pequeña y el baño minúsculo. En la habitación se escuchaban los ruidos del piso superior. La habitación y el baño.
• Youness (10/5): -
• vito (9/5): Tranquillo vai sul sicuro - La posizione in una zona tranquilla e elegante Sicuramente non c'è frutta nella colazione
• Ozeias (10/5): -
• Isabel (7/5): -
• Kerstin (7/5): - Läget. Vi kunde gå till de flesta sevärdheterna. Frukosten helt ok. Det fanns flingor, mjölk, yoghurt, rostat bröd, croissanter, pålägg och ägg. Vårat rum låg högst upp. Hissen gick inte ända upp utan vi fick gå i en smal brant trappa upp till rummet. Det gick bra för oss men viktigt att tänka på.
• Solveig (7/5): Enkelt, rent og rimelig. -
• Jana (8/5): -
• Sergei (10/5): -
• Adriana (7/5): -
• Abdulla (10/5): -
• Emma (10/5): -
• Coci (10/5): - Posizione,pulizia,colazione,gentilezza tutto al Top
• Jens (7/5): -
• Victor (10/5): -
• Judy (2/5): - Lo unico que es favorable es la ubicacion. El hotel no aviso por anticipado que el asensor estaba malogrado (4pisos) y tampoco puso a alguna persona para ayudar con subir las msletas que llevaba. El personal muy grosero respondiendo que no era su trabajo El aseo de la cama simplemente no la hacian solo tapaban con el cubrecama Hotel demasiado viejo instalaciones viejas. Desayuno nada variado El personal demasiado descortez
• Marianna (9/5): - príjemné miesto na 2 noci vo výbornej lokalite, metro vzdialené 5 min a blízko Hyde parku čakala by som väčší výber z bufetového menu raňajok
• KATARZYNA (8/5): Piękne miejsce i polecam - Lokalizacja i czystość
• Helio (10/5): -
• Vibeke Bechmann (7/5): OK til pengene - Personalet ved morgenmaden og rengøringen var søde og smilende. Fin rengøring. Venlig og hjælpsom receptionist om aftenen, da vi skulle booke taxa. Lå i din gå afstand til metro Receptionist om dagen, kunne godt have været mere i mødekommende. Smilet var glemt
• Lambertini (8/5): -
• francesco (8/5): -
• Sanju (10/5): - First of all, the location is very useful because there are three tube lines near the hotel to go to different areas, so you can get the tube to any area of London you want to go to. Secondly, the city bus is also nearby. You can walk there and get buses to every area of London. Overall, the hotel is in a very good location. The only thing I didn't like was that the room seemed a bit small.
• Annika (8/5): Sköna sängar - Bra läge till Paddington station. Helt ok frukost och sköna sängar. Tyst i området på natten. Kunde varit mer variation på frukosten, nåt mer bröd och några grönsaker, typ skivad gurka och tomat.
• de Bruin (7/5): - Hotel ligt op een mooie locatie, Goed bereikbaar. man achter de balie kwam een beetje nors over. Geen English breakfast
• Marta (8/5): - La ubicación es muy buena. Al lado hay diferentes restaurantes y bares y la estación de Paddington. El desayuno es simple pero suficiente para empezar la mañana. El calor excesivo de las habitaciones.
• Leif (9/5): Bra och blir fler nätter här. - Närhet till Paddington o City o Hyde Park Flera bra pubar i området. Bra väder!! Att inte kunna få Full breakfast
• Manzoor (1/5): - very bad on services, neetness and not ay all customer frinedly. never recommend to any one
• Isabella (7/5): - lage war top, Frühstück naja....kein frisches Obst , kein Gemüse
• fabiolpeixoto (7/5): -
• Vasily (6/5): -
• Cristina (7/5): -
• Anne (7/5): - Rent och trevligt område Lite spartansk frukost
• Staffan (5/5): -
• Ashraf (7/5): -
• Mehdi (9/5): - Bon rapport qualité prix, fiable
• Joanna (1/5): Do not stay! - I would not recommend staying here unless you really have no other option. If you can afford to spend a few extra pounds, I’d strongly suggest booking somewhere better. The service was awful from start to finish. The cleaning staff were rude, made inappropriate comments, and even laughed at guests, which made the whole experience very uncomfortable. They also caused unnecessary problems when we wanted to leave our luggage, even though this is a very normal request in most hotels. Overall, the atmosphere felt unfriendly and unprofessional. I would never stay here again.
• Christian (3/5): hotel à éviter si possible . - Le confort du lit et la situation géographique de l'hôtel . l'accueil et le personnel beaucoup d'efforts a faire , une chambre très petite avec une salle d'eau vraiment minimaliste, un parking à 500 m de l'hôtel .Pas de télévision "pas de signal "
• Maria (6/5): Wir waren bei angenehmen Temperaturen dort und brachten weder die Heizung noch den Ventilator, es gibt keine Klimaanlage - Sehr zentral und relativ günstig und einigermaßen sauber, Holzboden im Zimmer. Kaffee und Tee kann man sich im Zimmer zubereiten. Frühstück war für den Preis okay. Das Personal ist freundlich und hilfsbereit Winziges Zimmer, uralte Fenster, die Strasse ist recht laut. Kein Platz für Anziehsachen und Badeutensilien Zwei sehr schlanke Menschen kommen klar, für einen Pärchenurlaub eher nicht geeignet.
• Daniel (5/5): The hotel with the worst receptionist we experienced during our trip. - The hotel has a great location, the room size is good, and the shower was excellent. However, the bed sheets, pillows, and towels had an unpleasant smell. Up to that point, it was manageable. What truly made our experience terrible was the receptionist who welcomed us very poorly. We arrived around midnight on April 22nd, and I had already informed the hotel in advance that we would be arriving at that time. Our flight was delayed, but we still managed to arrive before midnight. First, when we entered the hotel, the receptionist did not even look up to greet us. He seemed completely unwilling to be there or help guests. He told us that the hotel doors would be locked at midnight and that we would not be allowed to leave anymore. We were hungry and ended up going to sleep without eating anything. We took the room key and went upstairs, only to realize that the baby crib we had requested was not in the room. I went back downstairs to ask for it, and the receptionist told me to come back at 8:30 the next morning. I became extremely upset because he seemed unwilling to help with anything at all. I told him I would report this situation to his manager, and only then did he finally go get the crib — still with a very bad attitude. The reception also had water and soft drinks for sale. I tried to buy some water because we were thirsty, but once again he said it was too late, that it was already 1 a.m., and they were no longer selling drinks. I was extremely disappointed and upset to be treated this way by someone who chose to work in hospitality. He was incredibly rude and showed absolutely no willingness to help guests who had traveled for more than 15 hours, especially with a baby. Honestly, if I owned this hotel, I would fire this receptionist immediately. I sincerely hope other guests do not have the misfortune of being welcomed by such an unprofessional employee.
• Alfonso (6/5): - Great location Internet didn't work during the most of my stay
• Anabela (6/5): -
• Cassie (8/5): -
• Isaac (2/5): Musty - Not much Main problem- room smells mouldy and damp. Blth bathroom and room. Staff also dont look you in thw eye at all and barely say a word on check in. Odd.
• Elisabetta (6/5): Perfectly acceptable place to stay one or two nights. Value & location - Excellent location, elevator, comfortable room (with wall fan and windows that open), private bathroom with a good shower (hot and cold handle directions were reversed..), simple/limited breakfast choices, but quite acceptable, ability to leave luggage in lobby past check out time. Friendly staff both at front desk and in the dining room. Value choice when compared to the prices for hotels in the surrounding area; it hit the spot for me as a one night stop close to Paddington and Hyde park. The hotel is the quintessential very old English building/decor/style and rather decrepit, but it does have charm if you're open minded. Cleanliness was marginal and I think the mattress, but above the pillows could stand to be replaced. Room would be pretty small for two people, but just fine for solo travel.
• SedCore (4/5): - Elevators were not working at the time I arrived, so I had to carry on my 19kg + 8kg baggage through the stairs up to the 4th floor were the room was located.
• Grace (8/5): - Cheap, and confortable, location good The breakfast busy
• Magda (8/5): Bardzo udany - Lokalizacja Śniadanie, ciągle to samo i bez warzyw
• Mohamed (1/5): -
• Sándor (7/5): Good, nice but breakfast and WiFi quality have to be improved. I recommend it and we would go back - Nice hotel. Close to tube station, bus stops and railway station. Surrounding area is very nice. Close to main landmarks. I can recommend the hotel. Hotel personnels are very helpful. Breakfast was boring. We expected English breakfast since the Hotel is in London. But we got the same "boring" breakfast. WiFi is very poor, many times took "hours" to join. When joined it was so slow like dial-up internet in the '90s. This should be basic in 2026 like electricity in the room even if we went for holiday not for work. Many times we could not even check next days sites and book tickets. These should be improved.
• Alvaro (10/5): Very recommended!! - All this a great place in London
• LAURA (10/5): -
• Gurutze (8/5): - Ubicación excelente y todo muy limpio. Recomendable. El desayuno.
• Victor (10/5): -
• Antonella (4/5): - La posizione Ho sollecitato da appena sono arrivata il fatto che alla televisione non ci fosse segnale .I canali non si vedevono.Mi hanno preso in giro fino alla fine,dicendomi che l' avrebbero messa a posto, ma nulla.La wifi quasi inesistente.Anche su questa cosa ti prendono in giro dandoti motivazioni fasulle.La posizione invece è ottima x girare tutta Lomdra.Io l' ho fatto a piedi.Bellissima esperienza
• Lucas Marcelo (5/5): Ni mucho ni poco este hotel - La ubicación es lo excepcional. El desayuno ni bueno ni malo, típico desayuno continental de hotel. Durante toda nuestra estancia que fueron cuatro dias, el elevador estaba dañado y teníamos que subir hasta el cuarto piso por las escaleras y no se veía intenciones de repararlo pronto. A partir de las 21hs hasta las 2am el wifi siempre se iba, y el personal de recepción no tenia intención de arreglarlo cuando la única solución era reiniciar el router pero no querían hacerlo, siempre pasaba a la misma hora.
• Christina (9/5): - Quiet
• Christina (9/5): - Quiet
• Marcin (8/5): -
• Lucia Belen (10/5): Increíble, excelente servicio son muy amables… estación de metro a unos metros para conexiones al centro -
• Eider (8/5): -

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