Prestige Hotel Old City
Location: Koska Caddesi No: 6 Laleli , Istanbul, tr
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Prestige Hotel, located near Istanbul's Grand Bazaar, offers spacious rooms with modern furnishings, air conditioning, and some featuring elegant four-poster beds. Enjoy a comfortable stay with free WiFi and a minibar in each room.
Delicious Dining Options
Start your day with a rich open-buffet breakfast at the hotel's restaurant, offering a variety of options including omelets, crepes, and fresh fruits. Indulge in international cuisine for lunch and dinner, and unwind at the large bar with a selection of refreshing beverages.
Convenient Amenities and Services
Relax on the sun terrace with panoramic city views, or seek information on local attractions at the tour desk. Benefit from currency exchange, car hire services, and easy access to transportation with nearby tram and metro stations. Book now for a memorable stay at Prestige Hotel.
Important Information
Parking spaces are available near the hotel, for a fee. The hotel is not responsible for unavailability of parking space, or for fee changes depending on the length of time the car is parked.
Please kindly inform the hotel about your arrival/departure time in advance for airport transfer arrangements which is offered at a surcharge. Contact details can be found in booking confirmation email.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Chapel/shrine
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Public transport tickets
- Baby safety gates
- Lower bathroom sink
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room
2 Twin Beds and 1 Double Bed OR 4 Twin Beds
322 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Select Comfort bed, Frette Italian linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Frette Italian sheets
- Pillow menu
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Paper towels
- Visual doorbell/knocker notification
- Portable shower seat
- Lowered electrical outlets in bathroom
- Doorbell/telephone notification
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
-
Connecting Family Room
This family room features a seating area, flat-screen TV, mini-bar and air conditioning. Private bathroom comes with free toiletries, hairdryer and slippers. Please note that this room offers no views.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Economy Single Room
This single room has a seating area, flat-screen TV, air conditioning and mini-bar. Private bathroom comes with free toiletries, hairdryer and slippers.
This room offers no views. Please note that there is no capacity for extra bed in this room type.
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Economy Double or Twin Room
This room offers air conditioning, flat-screen TV, mini-bar and desk. Private bathroom comes with free toiletries, hairdryer and slippers. Please note that this room offers no views.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double or Twin Room
This double room has a seating area, flat-screen TV, air conditioning and mini-bar. Private bathroom comes with free toiletries, hairdryer and slippers.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Triple Room
This triple room has a seating area, flat-screen TV, air conditioning and mini-bar. Private bathroom comes with free toiletries, hairdryer and slippers.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Single Room
This single room has a seating area, flat-screen TV, air conditioning and mini-bar. Private bathroom comes with free toiletries, hairdryer and slippers.
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Sarvar (10/5): -
- Ingrida (10/5): -
- Györgyi (10/5): - Reggeli bőséges ,és a választék fantsztikus Nem volt ilyen
- stentroll (6/5): -
- Boleki (7/5): Un bon séjour dans un quartier plutôt animé. - La convivialité, un personnel serviable et attentionné. Le niveau de propreté.
- Nabil (5/5): - The hotel location is great
Staff are amazing Rooms are tiny and outdated
- Manan (8/5): -
- Marcin (7/5): - Excelent location, tram 1 ~200m away, subway ~600 m away, easy to walk to both Haga Sophia and to the water front. Plenty of options to eat in the neighborhood, both local places and restaurants. Small shop just downstairs. Decent breakfast. We did like staying in the hotel. One of the AC did not work (we had 2 rooms). Limited amenities.
- Zsófia (7/5): - A reggeli nagyon finom volt, nagyon bőséges volt a választék.
A személyzet nagyon kedves és segítőkész volt.
Jó helyen volt a szálloda. Hangos volt a szoba. Nagyon lehetett hallani a villamost, de ami még ennél is zavaróbb volt, hogy a felettünk lévő szobában megszálló vendégeket oly mértékben lehetett hallani, mintha egy légtérben lettünk volna.
- Sylwia (8/5): - Bardzo przyjemny hotel, miło spędziliśmy czas, chętnie wrócimy :)
- BAHRAM (7/5): -
- Ivanela (7/5): -
- EDDIE (10/5): -
- IRINA (10/5): -
- Eugenia (10/5): -
- Maly (10/5): -
- THE TKI (8/5): Good location,nice service - The entire treatment was good Nothing
- Ingrida (8/5): - Very pleasant service. Delicious breakfast. I want to thank the employee for his help Muzafer.
- Bilguun (7/5): -
- Service (1/5): -
- Marie.N (8/5): - L'emplacement de l’hôtel est bien situé pas loin des transports en commun. L’hôtel est propre, la chambre confortable, le buffet du petit déjeuner est copieux et varié. Le personnel à l'accueil disponible et à l’écoute. Merci. Je n’ai pas du tout apprécié de recevoir un mail de booking qui me dit que ma réservation n'avait pas été honorée. Il a fallu que je contacte l’hôtel pour leur demander de faire le nécessaire, bonjour ma facture de téléphone.
La communication était trés difficile! Ne jamais payer en espèces sur place jamais!!!
Vous risquez de payer une fois de plus votre réservation! Si vous payez en espèces il n’y a pas de traces, vous n'êtes pas enregistré, une fois que vous rentrez booking vous informe que votre réservation n’a pas été honorée si vous n'avez aucun reçu cela peut-être problématique soit vous repayer votre réservation, soit vous aurez des taxes à payer.
Payez par carte bleue c’est plus sécurisant!!! Pensez à demander une facture après le paiement et gardez bien votre reçu.
C’est désolant et très désagréable.
- Solvita (10/5): - Kā vienmēr viss brīnišķīgi!!!
- Wiesława (10/5): Służbowy wyjazd - Świetna obsługa pyszne jedzenie czyste pomieszczenie Nie ma takich rzeczy było wszystko okej
- Vladimir (10/5): Comfortable and cozy - We really liked the service, the breakfasts, and the attentive staff at the reception, specially thanks Ahmet. We've been staying with you for many years, and you've changed for the better! As a guest, I would like to see different pillows next time, as the current ones are very uncomfortable to sleep on!
- Jevgenia Ivanova (10/5): -
- Ashfaq (9/5): - Upgrade the breakfast
Add more fruits scones croissant chicken sausage Was eating the sane food every morning
Room lights are too dim please change bulbs make it more brighter
- Ovidiu-Florentin (8/5): -
- djelloul (8/5): -
- Екатерина (6/5): Не стоит вода в номере и не работает холодильник, фен во время сушки волос перегревается. Сушиться приходится с 3-его ра - Место расположение только Очень шумно не реально… для кого важен сон и тишина это не про данный отель. Стуки постоянно сверху, шум с улице весь слышен начиная даже с трамвая .
- Lisbet (8/5): -
- Emir (9/5): -
- anja (10/5): -
- YASAR (7/5): -
- Nalan (5/5): Zu dem Preis zu wenig Komfort. - Freundliches Personal, gute Ausstattung des Badezimmers. Die Fenster haben den Straßenlärm kaum gedämmt, es gab keine Isolierung. Die Straßenbahn war alle 3 Minuten extrem laut und Be- und Entladung von Geschäften. Die Nachbarzimmer waren deutlich zu hören, keine Dämmung. Das Frühstück könnte besser sein.
- tshamala (8/5): -
- Berthe Alexia (8/5): Très bon séjour - L'hôtel est bien situé. Les commerces, pharmacies et tram à proximité. Pour quelqu'un qui arrive pour la première fois pas trop de difficulté pour se déplacer. Le personnel est avenant. Juste la restauration. Mais c'est beaucoup plus une question de goût.
- Iulia (10/5): - În primul rând poziția, mâncarea f bună, f ospitalieri toți cei din recepție și f săritori când am avut nevoie.
Nu am nimic să reproșez.
Recomand cu drag! 🫶
- Eugen Brebeanu (10/5): - Very nice hotel close to Grand Bazaar, super breakfast and professional personnel. It was not a first time in this hotel, and I will come back with pleasure. I highly recommend the hotel. I have nothing to say.
- Balázs (7/5): Központi hely, segítőkész személyzet, jó reggeli, de kényelmetlen ágy, semmi pihenés - Reggeli, személyzet, városközpont Ágy kényelmetlen, falak vékonyak és a szomszéd kiabálását hallgattuk minden éjszaka
- Nikolay (10/5): -
- Layla (10/5): Bekvämt - Personaler är väldigt artiga Inget allt var perfekt
- Ingrida (10/5): -
- Mehdi (9/5): - Un vrai rapport qualité prix , j’adore
- rosely (8/5): - L’emplacement était tellement top ! C’est dommage en terme de petit déjeuner il y a pas beaucoup de choix (pas de pain au chocolat ou même croissant), peu de luminosité dans les chambres et surtout sale de bain
- Grigor (10/5): -
- Amitou (9/5): - L'emplacement, l'accueil, le petit déjeuner, la propriété. Un personnel très accueillant . Rien
- omar (8/5): - Bien
- Елена (10/5): -
- LILIT KUCAROVA (9/5): -
- MOHAMED LAMINE (9/5): - The hotel is beautiful, wonderful and quiet, its location is good, wonderful and excellent, its price is exceptional and good, its location is very excellent, close to all transportation, facilities and tourist areas, close to the metro station and tramway station.
- Елена (9/5): -
- Larisa (7/5): Прекрасные завтраки! - Чисто, уютно! Персонал гостиницы вежливый, предусмотрительный! Спасибо Вам за заботу!!!👌💫 Рекомендую!!!! Номер не 20 кв. м. Он меньше …. А так нормально!
- May (10/5): -
- Daniela (10/5): Wonderful stay once again at Prestige Hotel! - I came back to Prestige Hotel after several stays here, and it really feels like a place I can always rely on. The location is very accessible, close to the main tourist attractions of Istanbul, and perfect for shopping as well.
The staff are extremely polite, friendly, and always willing to help. I would like to give special thanks to Mr. Ahmet Gokhan, who did his best to make sure we had a wonderful experience and assisted us with everything we needed.
The rooms are spacious and comfortable, and the cleaning is done daily. The breakfast is delicious and offers a wide variety of choices to suit every taste.
Overall, Prestige Hotel remains one of my favorite places to stay in Istanbul, and I am already planning to come back soon!
- Petimat (6/5): -
- Marianne (4/5): Den dårlige lukten var ille - Beliggenheten Forferdelig lukt på badet. Kom fra vasken
- Boedhoe (9/5): Goede accomodatie - Vriendelijk en behulpzaam personeel. Goed ontbijt en centrale ligging Wat gehorig. Geluid van de kamer ernaast
- CHIKAYUKI (8/5): 便利な場所です。 - 旧市街のにぎやかな雰囲気の中のホテルでしたが部屋は静かで、とても良かったです。 また、トラムと地下鉄の駅が近くにあるのと、ストアやレストランが近くに多くあるので便利です。 ラウンジが現金しか使えないのが残念でした。
- Hülya (10/5): -
- Iordan (8/5): -
- Ingrida (8/5): -
- Mohammed (8/5): -
- DESPOINA (10/5): Ολα ήταν τέλεια πολύ καθαρό χώρος.. -
- Анна (10/5): В восторге! Спасибо персоналу: -
- Pascale (9/5): A family stay - The hotel is very cozy , breakfast is delicious , staff are very friendly, we felt we are home not in a hotel.
Warm atmosphere , must try the Turkish coffee in the lobby is very tasty . The pillows were uncomfortable
- Muslim (10/5): -
- Elmedin Bjelić (9/5): -
- Lynda (7/5): -
- nabeel (9/5): We had a very good time at the hotel, the staff were very nice and helpful - Breakfast was very good, and the Location was superb The air-conditioning system
- Héctor (10/5): Fenomenal - El trato del personal Las vistas de la hidratación
- Sholpan (7/5): -
- Amela (8/5): -
- Amal (9/5): -
- Nedim (9/5): - - good breakfast
- clean rooms, bathrooms, enough towels etc.
- very good location - if you want to sleep well, ask for a room without a city view
- Karam (8/5): -
- Artyom (10/5): - Гостиница с отличным персоналом, который всегда готов помочь с любым вопросом касающихся проживания либо где что найти в городе, завтрак вкусный, повара и официанты очень приветливые ребята.
Что касается номеров, номера чистые, но кровати немного старые, после сна иногда побаливала спина. Душевая и туалет чистые, полотенца всегда свежие.
Ещё большой плюс что многие из персонала довольно хорошо знают русский язык. Кровать старая, матрас проваливается местами, освещение слабое и не регулируется, или включается всё либо вообще всё выключается
- KHALED (9/5): Perfekt hotel I istanbul - Meget tilfreds med det hele Alt var så fint nok med det hele
- Walid (9/5): - Personal var smilende og hjælpsomme.
- Najfe (10/5): Fantastisk ophold – kan varmt anbefales! - Fantastisk ophold – kan varmt anbefales!
Vi havde et rigtig dejligt ophold på dette hotel og kunne ikke have ønsket os en bedre oplevelse. Personalet var utroligt imødekommende og serviceminded – virkelig topklasse service hele vejen igennem.
Morgenmaden var en af højdepunkterne, med et stort og varieret udvalg, så der var noget for enhver smag. Værelserne var meget rene og velholdte, og sengen var utrolig behagelig – vi sov fantastisk hver nat.
Vi boede der i en uge, og det var absolut det hele værd. Vi følte os godt tilpas fra start til slut og vil helt klart anbefale dette hotel til andre. Vi kommer gerne igen! Intet alt var godt. 👍
- Elchin (8/5): -
- Coppola (7/5): - La pulizia Camera piccola
- Jacob (9/5): Prima hotel op een prima plek - Gastvrij ontvangst, vriendelijk personeel, prima kamer, ruime lounge met bar en vooral ook een prima locatie in de oude stad bij een handige tramhalte. Ik heb geen opmerkingen en zou met alle plezier weer boeken.
- Dr.Salah (9/5): - L'emplacement, le service
- Nadira (9/5): -
- Anna (10/5): -
- Alexandra (10/5): Sejur reusit. As reveni si cu alte ocazii. - Hotelul este foarte bine amplasat, micul dejun foarte variat si bun, personalul foarte amabil. Mi-ar fi placut sa fi avut mai multe tipuri de ceai la mic dejun (este doar ceai turcesc).
- Djamoliddin (7/5): -
- KRYSTYNA (10/5): Bardzo dobrze - wszystko ok przepyszne śniadania
- ilhem (9/5): -
- Maria (10/5): -
- Naeim (5/5): - Hot water was always available, friendly staff but limited english, no one came to fix the issue with the light in the room Limited english made it difficult sometimes to communicate, it was not worth 8.7 rating, free taxi to airport, they didn’t know and it didn’t happen, referring me back to booking.com, they didn’t care, boring breakfast, cold was not cold enough, hot was not warm at all
- Roksolana (10/5): - It was absolutely great, friendly staff, very clean rooms, early check in, very good breakfast
*****, definitely will comeback
- isabelle (10/5): -
- k (4/5): -
- Maria (2/5): Wrong information about non smoking rooms! it doesn't worth to stay in this hotel - The stuff was helpful in solving the problems, but the problems were very difficult and I am not satisfied with my stay in this hotel. Breakfast is fine and location is nearby the noisy street and tram. First of all, the main problem was with bed bugs. I did not need cleaning for the first 2 days of my stay and everything was fine. After the cleaning I started to have red dots and pimple on my skin. I thought I might have an allergy (but I never have any allergy like this on my skin). I understood that these were bed bugs (later it was confirmed by doctor). Can you imagine that you can't even relax and sleep because of the insects on the bed sheets? I still have marks on my body!
The stuff was helpful, they changed the bedsheets and made a desinfection, but I already had marks and my stay was already spoiled.
Alsom during the breakfast, I asked for the pancake and I needed just one piece, so the lady who was cooking them, just took the pancake with her hands without gloves and put it on my plate. Next day another lady washed her hands and did the same. But washing hands is not looking nice. There is spatula that can be used for this purpose!!
AC was not woking good, it feels that the construction is old.
I asked for the non smoking room and here in the description it is written that the hotel is for non smokers, but in reality guests are allowed to smoke in their rooms. So last two days of my stay I had cigarette smoke from my neighbors. And I have a sever allergy and have informed the hotel in advance.
Unfortunately, it doesn't worth to stay in this hotel
- Daniela (10/5): Great Stay with Excellent Service - I had a very pleasant stay at Prestige Hotel. The staff were extremely polite and helpful, they arranged my airport transfers and patiently answered all the questions I had throughout my stay.
The rooms are spacious, well-equipped, and spotlessly clean, with daily housekeeping that keeps everything fresh and comfortable. Breakfast was also a highlight: there is a wide variety to choose from, and everything was truly delicious.
The location is another advantage, as the hotel is just a short walk from a tram station, which makes it very convenient to reach many of Istanbul’s main attractions.
- Mehrdad (7/5): - The location was good and the staff were friendly The overall stay was okay, but there were a few issues that made the experience less enjoyable. The breakfast was exactly the same every day, with no variety, which became boring after a couple of days. There was also no complimentary drinking water in the room. When we asked for water, we were told we had to purchase it. For a hotel of this level, I expected at least some basic amenities like free drinking water.
Additionally, we had booked a double room, but there was an extra bed placed in the room, which took up a lot of space. We asked the reception to remove the extra bed since the room was already quite small, but they refused to do so.
- Aigerim (10/5): -
- Mona (7/5): Good -
- Manuel (10/5): Wonderful hotel - I liked all, but breakfast was fantastic. It îs too
far from Grand Bazaar
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