La Beaute Boutique Hotel & Spa

Location: 11A Trung Yen Lane, Dinh Liet Street, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Happy hour
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Health or beauty spa nearby
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Executive Double or Twin with window

  1 Double Bed OR 2 Twin Beds

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with satellite channels, pay movies, DVD player

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service

  Sleep - Memory foam bed, Frette Italian linens, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • DVD player
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Premium bedding
  • Room service
  • Free WiFi
  • Frette Italian sheets
  • Memory foam mattress
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided

• Deluxe Double Room, 1 Double Bed (No view)

  1 Double Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with satellite channels, pay movies, DVD player

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service

  Sleep - Memory foam bed, Frette Italian linens, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • DVD player
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Premium bedding
  • Room service
  • Free WiFi
  • Frette Italian sheets
  • Memory foam mattress
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided

• Family Suite with window

  1 Double Bed and 1 Twin Bed

  377-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with satellite channels, pay movies, DVD player

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service

  Sleep - Memory foam bed, Frette Italian linens, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • DVD player
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Premium bedding
  • Room service
  • Free WiFi
  • Frette Italian sheets
  • Memory foam mattress
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided

• Family Suite

  Spacious, traditional French-style suite features a flat-screen cable TV, safe, desk, tea/coffee maker and bottled water. Private bathroom includes a separate bathtub and shower.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Executive Double or Twin Room

  The fireplace is a top feature of this twin/double room. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin/double room features a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Premium Suite With Window

  This suite provides a fireplace. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a bidet. This suite features a mini-bar, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Deluxe Double Room

  This double room features a fireplace. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. This double room has air conditioning, a private entrance, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

Guest Reviews

• Matthew (5/5): -
• vincent (8/5): - Emplacement Vue de la chambre
• Kirsten (7/5): Geht besser - Die Lage ist sehr gut & doch ruhig. Die Zimmer sind ok, nichts besonderes, da hatte ich für den Preis mehr erwartet. Frühstücksbuffet eher auf Asiaten ausgelegt, wenig frisches Obst. Etwas zu übermotivierte Mitarbeiterin, die mich schon im Vorfeld ständig anschrieb, damit ich Touren buchen sollte
• Marion (10/5): Superbe - La literie était incroyable !! Très confortable ! La salle de bain était folle
• Thao (10/5): - Nice rooms, good location, quiet in the middle of everything
• Nithin (10/5): -
• Katherine (8/5): -
• Borja (10/5): -
• Borja (10/5): -
• Piers (8/5): - Hairs in the bed
• Ramin (4/5): - This is more of an assessment of Expedia and not the property. I would expect Expedia to somehow check the facts about the property before listing it as a 4 star hotel. The hotel has seen its good days probably 30 years ago. I checked out after the first night despite the fact that I had prepaid Expedia for 3 nights. The towels were old and had probably not been changed for 5 years. The card key was pre made with a sticker on it with the room number (secure??) I could see inside people’s houses and bedroom across the alley. There’s no car access to the hotel. The bed was made in the morning but no change of sheets and fresh old towels were placed in the bathroom! Overall, I got out of there as soon as I could. Extremely disappointed with Expedia.
• 167kerryn (8/5): Perfect stopover - A lovely stay at this hotel for our 4 nights in Hanoi. Used mainly as a base around our trips so perfect and no need for a pool or anything as had no time. The staff were all incredibly friendly and helpful and the room was clean with water provided daily. Would stay again for a short break. A big thank you to all the staff.
• Nicola (10/5): Für einen Kurztrip nach Hanoi zu empfehlen - Super zentral in der Altstadt, trotzdem ruhig. Sehr freundliches Personal, hilft bei allem: ob Taxi, Wäscheservice oder Ausflüge. Top Preis-Leistung! PS: die oft kritisierten Fenster machen das Zimmer ruhig. Für Wellness geht man nicht in ein City Hotel. Deswegen optimal!
• Mohamed (1/5): -
• Hayato (9/5): Superb -
• Maria Luisa (10/5): - We enjoyed our stay..the frontdesk staff was very helpful, very accommodating even the kitchen and service driver. The hotel was clean and provided with toiletries. Two thumbs up.
• Jessica (10/5): - Central location but not a great alley to be located on.
• Oscar (10/5): - The staff was at the hotel was simply amazing. Extremely knowledgeable and helpful and always willing to go above and beyond to help during our trip
• vaibhavaggarwal4352 (4/5): Don't Book - Rooms are lovely in pictures only which are posted on website but actually they are not upto the mark.I booked it for 3 days a room with window if I open the foul smells burns my nose.it is situated in a very narrow street.Hotel staff is also rude.
• Gabriel (8/5): - Great location. Right in the old quarter so easy access to restaurants and shops. Staff was friendly and accommodating.
• MIYUKI (10/5): 旧市街ならまた泊まりたい - 通りに面しておらず、タクシーを使用する際は少し歩きます。賑やかな地区にありますが周りは静かなので騒音は感じませんでした。 フロントは明るくフレンドリー。滞在をより楽しくしてくれました。 レインシャワーがありお湯もしっかりでて快適。部屋のサンダルがあまり綺麗ではなかったので、持参がおすすめ。ホテルおすすめグルメにいくつか訪れましたが、どこも美味しくありがたかったです。
• Sarah (8/5): Great location, fantastic staff exactly what we needed for a few days in Hanoi - Great location, comfy bedding, clean, Really lovely helpful staff Building work going on opposite through the night
• eileent3821 (2/5): DISAPPOINTING EXPERIENCE - A little difficult locating the hotel as it is down an alley even with the help of google map. I booked a Junior Suite with a Balcony, and while the hotel website showcased a lovely room, my experience fell short of expectations. The cleanliness was disappointing, with dirty curtains and a bathroom that, lacking windows, displayed signs of poor repairs and unclean areas. The balcony was so narrow that I did not feel safe even standing on it. Shower temperature was difficult to adjust to your preference as it would go really hot/cold with slightest movement. Although I was booked for 4 nights, I checked out and went to another hotel instead. Highly not recommended!
• Doug (7/5): Secluded hotel for moderate price. - Quiet room down secluded alleyway, breakfast buffet & made to order food, pillows comfy. The day staff were friendly and helpful. If you’re just there to sleep, it’s okay. “Hotel AND SPA”, there is nothing “spa” about this hotel! Beds are VERY firm (not comfortable at all). the view thru the ornate window is a cement wall 5 inches away (the photo on the website is misleading, see my photo). The photo of the hotel entrance is also very misleading, the hotel is hidden 100m down a stinky alleyway filled with motor bikes (see my photo). There’s 3 rooms/floor and all doors are next to the elevator and the stairs, so you heard everyone coming & going.
• Debra (8/5): - The staff is absolutely wonderful. Each one is kinder than the next. The thing to remember about this property is it is down in alley so it’s difficult to find unless you know where you’re going. The rooms are comfortable. We had to move rooms because across the street. They were doing construction from 12 AM to 4 AM. The staff was very accommodating moved us without question and they were just so kind. Breakfast is easy you can order off a menu with lots of different variety.
• Catherine (6/5): Au cœur d’Hanoi - Hôtel au cœur du vieux quartier très bien situé mais à savoir dans une impasse où les taxis n’ont pas accès si vous êtes très chargé attention Le personnel est très agréable et serviable nous avons pu occuper notre chambre dès la fin de matinée malgré le Check in a 14h cela est agréable Petit déjeuner très bien Le seul point négatif est la propreté ascenseur couloir mais également ménage De la chambre un peu juste cela est dommage car chambre spacieuse et agreable
• Sign_Va (2/5): Disappointing experience with the Customer Service Manager lady, compounded by neglect and rudeness. Urging management to addres - Unclear pricing, intrusive questioning, ignored communication, rudeness and mocking towards my client on their whatsapp, left me deeply disappointed at La Beauté Boutique Hotel. These issues significantly tarnished my perception.
• Yaacov (10/5): Hanoi - Albergo situato in una locazione buona nel quartiere vecchio di Hanoi. Staff accoliente con servizio molto buono. Molto raccomandato.
• Jeana (8/5): - Sits on small side street where vendors sell raw meat. Cars can’t travel street so have to go to next cross street to catch taxi, etc.
• Hwang (8/5): Very good - Location n the front desk service staff. Toilet wasn't cleaned properly.
• Daniela (8/5): An interesting hotel in the heart of Hanoi - This hotel was in a small alley just off one of the main roads in Hanoi, so it was easy to walk to most parts of the city. Hanoi is a large city so we expected a smaller room but were pleasantly surprised with the size of our rooms. There are numerous street vendors in the alley making the walk to/from the hotel an interesting olfactory experience.
• Tom (9/5): Perfect location and very comfortable bedroom - Location is really perfect. On a quiet enough backstreet but so close to all the action and amazing nearby food. The staff are extremely helpful and nice, and speak great English. Great recommendations for food and activities. Very comfortable room. The bath/shower leaked so after my first shower, the floor was soaked. However we told staff this and while they were unable to move us due to the hotel being full, they were able to use their onsite engineer to fix the problem first thing the next morning. So it was dealt with quickly. Otherwise it would have been a faultless stay.
• David (8/5): - Don’t listen to the travel weanies who didn’t like the location. The alley is clean, well lit and full of little vendors and street food. It’s utterly typical of old town Hanoi. The hotel was completely adequate for our needs. Very well located for exploring the area and surrounded for a zillion eateries. The lake is a 5 minute walk. Our room was spacious and very clean. The bed was very comfortable. Breakfast is just okay. They need to be more attentive to making sure the little food buffet is hot and the coffee jugs full and hot. If you want to arrange tours - just negotiate. We got our Halong bay luxury tour for $65 after the starting price of $99. When we checked prices with tour agencies on the street $65 was standard. Staying in the old quarter is an adventure. Embrace it. The La Beaute Boutique is just fine.
• Zsuzsanna (9/5): Superb - The hotel had a beautiful design and charming atmosphere. However, the most notable thing about the hotel was the staff who were always there to help with any questions. Especially Miss My Lee, who proactively took care of organising everything for us, so we could just relax and enjoy our holiday.
• Brenton (8/5): - The staff was very helpful.
• Roy (10/5): - Amazing
• Torstein (8/5): Very good -
• Sern En Nathanael (8/5): - Good followup with the property from My Lee after booking on Expedia to promote the hotel day tour offerings to the followup after the tour. Can come across a little pushy but acceptable. Hotel is not on the main road with no car access if you have Big Luggages will need to drag them through a narrow alley and a short walk to the hotel entrance. Surrounded by buildings so not much of a view despite booking a room with window. Thin walls so getting a good rest was difficult due to the noise of returning/departing guests. Otherwise overall a comfortable stay
• Emma (9/5): Superb -
• Mohammed (8/5): Very good -
• Axel (10/5): Located in the old town far enough from the noise. Staff was super in helping with Laos visa. - Very friendly and helpful staff
• sooz1960 (4/5): Disappointing - We booked a Junior Suite with Balcony, the details shown on the Hotels website should a lovely room but that was not the case. The hygiene level was very poor, curtains on the windows very dirty, the bathroom with no windows showed signs of botched up repairs & dirty areas. The one saving grace for this hotel is the amazing reception staff & they do provide an amazing service. But sadly our room on the 7 th floor was well below standard.
• Elizabeth (10/5): - It’s a cute little hotel down an alley way 2 minute walk off the Main Street where all the restaurants and cafes are. At night time it is quiet and away from the noise. A car cannot get to the entrance so you will have to carry your luggage through a dirty uneven pathed road but it’s very short. Rooms were clean, bathroom could have used a deep clean. Breakfast was decent and had a different options.
• Takao (10/5): - 受付の方がとても親切でした 部屋も美しくコスパ最高でした
• Ramnik (10/5): Nice cosy hotel in good location. - Nice clean hotel in Excellent location. The staff were very helpful. The breakfast was generally the same every day but good. Nothing
• Giang (10/5): - central position, my family can go around old quater very conviniently. The price acceptable, fully breakfast, clean. Friendly staff. Everything very good.
• Robert (9/5): Great small hotel located in centre of Hanoi Old Quarter but up a small side lane so relativly quiet but with hustle and -
• Krushita (9/5): Great location - Great location and staff were very friendly Rooms were small but cozy
• Jonathan (10/5): Perfect location to explore Hanoi, incredible value for money. - Great location, great value for money. The staff are very friendly and helpful. Spotless room with a beautiful bathroom. Breakfast is a bit basic, but that is a minor issue. Breakfast basic
• Hillary (10/5): - Hi
• Rodney (8/5): Very good - Great staff, very helpful in every aspect. Great location, close to everything but down alley so very quiet.
• Yvonne (10/5): Will definitely return - Amazing stay. Room is spacious enough and comfortable. Location is a plus. Right where Old Quarters is. Have marked this hotel. Will definitely stay here again when back in Hanoi
• M (10/5): 1 night in Hanoi. - All good. Quite basic but it has everything that you want from a hotel room. Clean, fresh and a/c....a little noisy. The only issue was turning on the shower??? I had to call reception....dooh. The shower was very good on the end.
• Michael (10/5): - It's not perfect, but overall pretty good price and location on relatively quiet alley, surprisingly quiet rooms
• Kirsten (8/5): Great location and clean rooms - We really enjoyed our stay at the small hotel. It is conveniently located in very busy and very touristy Old Town. But for our 4 nights it was perfect and a good base for many walking tours. The hotel staff is very helpful. Breakfast is simple but ok.
• Zhi qiang (8/5): - 雖然在巷子裡，但走出來就是熱鬧的區域，很方便
• Elias (10/5): - Exceptional Service and Thoughtful Touches I recently stayed at the la Beaute Boutique Hotel and had an incredible experience. From the moment I arrived, Autumn and her Colleague went above and beyond to make my stay memorable. I was there for my birthday, and I was truly touched when they surprised me with a beautiful cake and balloons in my room. It was such a thoughtful gesture that made my day extra special. The hotel itself was clean, comfortable, and well-located, with everything. Look forward to come again and stay with my family
• Monika (8/5): Very good -
• Ellen (10/5): Exceptional -
• Z8091WEsteffis (10/5): had satisfactory 4 nights, would book it again :-) - very nice hotel, compfy beds! clean and cosy rooms, friendly :-D and helpful staff, we once had a clogged toilet late evening which was fixed in no time :-) thumbs up. Quiet place although it is right in the middle of city centre, very much recommended
• John (9/5): Great location, receptionist, wonderful, and accommodating. - Was a convenient place to see everything you wanted to see.
• Nuno (3/5): Avoid or you will regret - Nothing Terrible location on a street with very bad smell, , the bath tube was leaking, the view was to two water deposits, breakfast with no variety and low quality, the receptionist takes picture of your booking reservation on your phone, hotel staff do not trust the guests
• Verified traveler (8/5): 洗練されたミニホテル - バイクは通れるが車は通れないような路地に立地。バスルームのタイルやシャワーなどの設えもとても洗練された印象。朝食もこじんまりとはしているがビュッフェ形式で、フォーやオムレツなどのサービスもあって満足。
• Andrew (10/5): Best hotel in Hanoi - I stayed here a few nights with friends and also booked an overnight trip to halong bay and transportation to and from sapa through the hotel. They were very very accommodating responding to me immediately with Whatsapp and booking the best available boat for the trip. We were very very pleased with them and highly recommend this hotel for it's comfort and service! Also it is in a narrow alley and you have to pick up a cab 3 blocks away so you can ask the hotel to book your airport transportation and they will take care of your luggage to bring to the car!
• Enze (10/5): Enjoyed - Breakfast was amazing, convenient location, close to everything, but also very quiet None
• Emacado (10/5): Perfect, small hotel for a stay in Hanoi - The hotel is located in the old town of Hanoi which is very nice because you can walk to many places easily. The hotel is small, clean and although the city can be very busy, you don’t really notice that inside. The team is very helpful and will help you to arrange anything you want to do. Thanks to My Lee and the other staff members we felt very welcome and had an unforgettable time in Hanoi. Thank you very much!
• Baldi1990 (10/5): Great food Great service - We had a wonderful stay at this hotel! The staff were incredibly friendly and attentive, making us feel right at home. Breakfast was delicious with a wide variaty of options. We couldn't have asked for a better experience. Highly recommended!
• Laura (4/5): Great location but horrible experience - The staff was really nice and the hotel has a good location. The hotel has two complexes, one is very old and the other one is renovated. We booked a twin room in the renovated complex. When we got there they told us they gave us an „upgrade“ because they overbooked the twin rooms. They gave us a room in the older complex which smelt like cigarettes and was completely dirty. We did not have any windows and there were ants all over the bathroom. The staff wanted us to cancel our booking on booking.com many times so that they wouldn’t have to give us a better room. After speaking to the manager we got a new room, which was ok and renovated but unfortunately still not what we booked. The room was pretty but we found some cockroaches under the sink… I can’t recommend staying here.
• Budi (10/5): Exceptional - I recently stayed at Hotel La Beaute Boutique in Hanoi and had an exceptional experience. The hotel’s charm and elegance were matched only by the outstanding service provided by the staff. A special mention goes to My Lee and Autumn, who went above and beyond to ensure my stay was comfortable and memorable. From the moment I arrived, My Lee was incredibly welcoming and attentive, offering helpful tips about local attractions and dining options. Her warm hospitality made me feel right at home. Autumn was equally impressive, always available to assist with any requests and providing excellent service with a smile. Whether it was arranging transportation or offering insights into the city’s hidden gems, Autumn’s dedication to guest satisfaction was evident. The hotel itself was beautifully maintained, with comfortable rooms and a cozy ambiance. The central location made it easy to explore Hanoi’s vibrant Old Quarter. Overall, my stay at Hotel La Beaute Boutique was delightful, largely thanks to the exceptional staff. I highly recommend this hotel to anyone visiting Hanoi and look forward to returning in the future.
• Hung (9/5): Superb -
• Jaya (9/5): Good comfy stay. Friendly and helpful staff. Good location. Good value for money. - Bed was comfy. Aircon was good. Staff (i.e. Ms. Mylee) were very friendly, helpful and accommodating. They packed our breakfast much earlier as we had an early morning bus to catch to Sapa. Staff also went the extra mile to decorate the room as I informed them I was celebrating my anniversary. Water from the shower-bathtub was leaking out onto the bathroom floor somehow. Small matter though as everything else was good.
• TheeDk (10/5): Clean room, great location & nice staffs - Located very close to the night streets and Lake, yet quiet Room is very clean and well maintained. comfortable bed and clean linens At check-in, offered free upgrade to Executive room which was great. Nice and beautiful staffs ;) ( Hoa, Hang, and dear My Lee she helped me organise local sight-seeing day tours including 5star Cruise to Halong Bay. She is always there to provide useful informations. You cant find better room ambience and location than this for this price in that location. Highly recommended *****
• La (8/5): Very good - Location Breakfast
• C J (8/5): A little quaint gem - This is a quaint little hotel in a narrow alley. A typical Vietnam back alley. But the inside is nice and clean, with oh so friendly reception staff, so willing to help with food and tour suggestions. Location is good and walking distance from nice cafes and restaurants.
• Vanessa (10/5): Thank you all so much for making our stay really nice. We were recommended to stay at your hotel and we were not disappo - Located very centrally in the old quarter but also nice and quiet as up a small street/alley. Staff were exceptional, extremely helpful both before we arrived with arranging taxis and also during our stay. Nothing was too much trouble. Price was good. Nothing really
• simondD3936PF (10/5): Amazing holiday in Hanoi, Vietnam - I would highly recommend this hotel as it's perfectly located in the old quarter of Hanoi and 40mins by taxi from the airport. We stayed as a family with a young boy for 8 nights as this was a trip to see how our boy would like it, due to planning on moving/working here in 2027. The staff was amazing and attentive to our son. Clara was exceptional and tended to our needs and booked our trips that catered for our needs with having a young boy. We are definitely coming back next year!!
• Simon (10/5): Exceptional - Location and how friendly the staff were. Clara was exceptional, helping with all our needs and booking trips/taxis etc. I would highly recommend this hotel and if you need/want anything, Clara is the person to contact. Nothing to dislike apart from leaving. But we will be back next year😀
• Va (10/5): Exceptional - Very comfy and nice stay Bfast need to improvise
• Kareena (10/5): - Super clean and quiet ( double glazed windows) Friendly team Highly recommended
• Carmel (8/5): Fab holiday! and lovely accom - Staff were super friendly and helpful. Rooms very comfortable, and a/c was awesome! Location is super convenient! Breakfast just needs a few more options. Fresh omlettes were delicious! pancakes from a packet, not so great.
• Imad (9/5): Superb -
• Rozi (9/5): Superb - The room, the service the location all works well for us. High appreciation to Ms Autumn whom received us at arrival and helped us during check out too. So helpful and goes extra miles to assist us whenever asked. We need to drag our luggage because its steps away from the main road where the taxis drop us. The alley was narrow and a bit wet. Not so pleasant especially under the hot sun.
• Leanne (9/5): Superb -
• Emily (9/5): Quick stop off - Great location and helpful staff , also arranged airport pick up
• fs1006 (10/5): Nice and friendly staff - They have nice and friendly staff. They are very accommodating to our needs. They offer airport transfer for affordable price. They do recommend activities and food to try. We’ve gone to one of their recommendations and have no regrets. The room is nice and clean. The hotel has great location, although the Old Quarter is busy, the hotel rooms are peaceful.
• Theresa (10/5): Beautiful hotel in the middle of the city - - very friendly and helpful employees - very good location to explore the city - beautiful Boutique rooms -
• Steve (10/5): Pleasant stay in Hanoi's old quarter - Got a room upgrade for free. Awesome staff. Good breakfast. Located right in the heart of Hanoi's old quarter and yet it's quiet since it's in a back alley. Can highly recommend a stay here. My room was clean so I don't share the same experience as others.
• JewelATwork (8/5): Sehr zentral und mittendrin - After checking in we first got anorher room due to constudtion work. A suite with 3 beds that we did not require but it was a very nice room and bathroom. Then we were moved to another room at the next building which was very old fashioned with an old bathroom where the water was not running properly, so we ask for a new room in the first building and this room was to our satisfaction and this was also like the room on the picture that we booked. We did not have breakfast so no comment on that. The staff is very kind and tries always to help you. The hotel is in the center of old town so you can walk to the lake, beer street and night market.
• Martin (10/5): Exceptional - The staff were super friendly! They accidentally gave us a double room instead of a twin room, so they gave us an upgrade to solve the problem
• Azeem (10/5): Exceptional - v nice and comfy
• Azeem (10/5): Exceptional -
• Paul (10/5): - Fantastic boutique hotel in the heart of Hanoi. We stayed here for 3 nights in February 2024. The hotel is located on a side street off of one of the main shopping streets in central Hanoi old quarter, so it is surprisingly quiet at night, yet only seconds from the hustle and bustle of the city. The room was as advertised - modern, clean, very comfortable bed, decent shower. The hotel is maintained to a good standard and everything in our room worked as expected. The front desk staff were great - a young team who worked hard looking after all the guests and spoke very good English. Breakfast was delicious - its not a large hotel, so the range of options is not as vast as at a bigger hotel, but there were 6 hot dishes to choose from, a selection on bread and pastries, fruit, smoothies, and even an al a carte menu with options for everyone that seemed to arrive only minutes after ordering. Very happy customer and would recommend to anyone visiting Hanoi!
• Wan (10/5): - - Close to the tourist's base -
• alexandra (10/5): - Friendly, helpful and efficient staff. A little difficult locating the hotel as it is down an alley even with the help of google map. Could get CNA so keep abreast of news in English.
• Anna (10/5): Nikki was so lovely and made our stay exceptional - Clean, affordable and friendly helpful staff Nothing
• Ihor (10/5): Exceptional - Great hotel, good breakfast, clean rooms and in the center. I especially want to mention Niki! A very kind girl who will advise where to go and help with checkin tickets. She is very humane and positive. Nicky, you're great. I'll definitely come back when I'm will be in Hanoi. It’s a pity I didn’t take Instagram from Nika, I want to watch such positive people)
• Loanne (10/5): Exceptional - The hotel staff were wonderful and so accommodating, especially Thủy and Hương.
• Tamara (8/5): Recommend for a (short) stay, specially because of the perfect location - Perfectly located, super friendly staff Room without a view (because of a wall directly located in front of the window) therefore really dark
• Elisabetta (10/5): Exceptional - Thank Niki for all your help!
• JONATHAN (6/5): Dated and better options nearby - An ok experience but hotel is not in the most accessible location and amenities are limited. Breakfast is too early. Given the competition around the area this isn’t worth it.

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