UKO Potts Points

Location: 15 Springfield Ave, Sydney, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Grocery deliveries
• Wheelchair accessible
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Process in place to check health of guests
• Key card access
• Television in common areas
• Free wired internet
• Internet access
• Private picnics
• Bulk dispenser for toiletries

Rooms Available

• Superior Apartment

  2 Queen Beds

  603 sq feet

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch LCD TV with digital channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - Weekly housekeeping, no rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Wheelchair accessible
  • Hypo-allergenic bedding available
  • Premium bedding
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • Bedsheets provided

• Studio

  With heating and air conditioning, this unit has a minibar, toaster, kettle and an en-suite bathroom with a hairdryer. Also features a desk, LCD TV, and high-speed internet access. A wardrobe, ironing board and iron, and safe are included. Guests can access the rooftop terrace and alfresco BBQ area with views of the Sydney CBD skyline. A weekly housekeeping service is included (excluding weekends and public holidays). Please reach out to the team during your stay. Compact, clever, and full of personality, this Studio makes city living effortless. Featuring a modern kitchenette and select units with a balcony, it’s a cosy, functional space with style and practicality.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Executive Room

  1 Double Bed

  205 sq feet

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch LCD TV with digital channels

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and wardrobe or closet

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Grab bar near toilet

  Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypo-allergenic bedding available
  • Premium bedding
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• One Bedroom Open Plan Apartment

  This 1-bedroom, open plan, spacious apartment features 2 queen-sized beds and a wardrobe. The relaxed living area contains a sofa, LCD TV and work desk. WiFi access is available. The fully-equipped kitchen provides a stove top, oven, full-size refrigerator and dining table. The en suite bathroom includes amenities and a hair dryer. Guests can access the rooftop terrace and alfresco BBQ area offering amazing views of the Sydney CBD skyline. A daily housekeeping service is included (excluding Sunday and public holidays). Breakfast and restaurant options are available, please contact the property using the contact details found on the booking form for more information. Please note that the price is based on 4 guests.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Studio Executive

  The stylish Studio Executive provides a stylish, open-plan space for guests to unwind and relax. The Studio Executive features a comfortable queen bed, apartment-controlled heating/air conditioning, kitchenette with stove top, bar fridge, toaster, kettle, and microwave. Also included is an en suite bathroom with amenities and hair dryer, desk, LCD TV and Wi-Fi access is available. A wardrobe, ironing board and iron, and private safe are included for guest convenience. Guests can access the rooftop terrace and alfresco BBQ area offering amazing views of the Sydney CBD skyline. A weekly housekeeping service is included (excluding weekends and public holidays). Please reach out to the team during your stay. Breakfast and restaurant options are available, please contact the property using the contact details found on the booking form for more information. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). If you are bringing an additional guest, you must advise the property in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. Daily Housekeeping consists of Change of Towels if required, Rubbish removed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Studio

  Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The studio provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Studio

  The studio features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This studio has a mini-bar, a wardrobe and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Studio with Balcony

  The well-equipped kitchen features a refrigerator, kitchenware, a microwave and a tea and coffee maker. The studio offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides air conditioning, soundproof walls, a dining area, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Vincent (8/5): -
• Germano (7/5): -
• lexi (1/5): I didn’t even stay it was that bad - I didn’t even end up staying, the hotel still had heaps of rooms that weren’t fully furnished that every man and their dog could could access to. For starters the shower curtain could’ve been clean, and actually a proper water proof shower curtain rather than a regular curtain. The building had lots of construction still going, and were to charge a ridiculous amount of money for a place that’s not even fully furnished. The hinge on our room entry door was off of the spot too, and took a while for the door to actually close.
• Franke (9/5): -
• Paul (3/5): Property has changed hands, no longer a motel/hotel and now positioned to long stay clients with limited servicing a - Location. I have stayed at this property several times prior to it rebranding and I was extremely happy with all prior stays. The property is now no longer a hotel/serviced apartments but positions itself as a long stay accommodation option with room servicing only once every 7 days and staff/management no where to be found. It’s not sold this way on booking platforms, my tv didn’t work and it took 48 hours + to have toilet paper replenished. It’s more of a backpackers student accommodation setup now so it’s sadly gone downhill although being refreshed. Very disappointed and will be sourcing other accommodation for future trips to Sydney
• Franco (7/5): - E’ un posto centrale ed è molto servito.
• Ray (10/5): - Awesome room and location. Always stay at this hotel when visiting Sydney
• David (9/5): Superb -
• Pam (8/5): Very good -
• Michelle (8/5): Highly recommend ✨️✨️✨️✨️ - Great location, nice comfortable warm rooms. Very comfy beds. Friendly staff. Fairly quiet room too. No parking, but we understand due to the location, in saying that the parking fee was reasonable. Nowhere to hang your towel.
• Suzanne (8/5): Very good - Central and staff very helpful
• Suzanne (8/5): Very good -
• Leanne (1/5): Bad - Convenient location to hospital Lack of communication
• Anonymous (3/5): Poor -
• Tomasina (8/5): - Nice hotel with convenient location
• Jessica (5/5): Conveniently located, basic room with necessities for a night stay. - Room was in a convenient location, had all we needed. Fairly priced. Shower wasn’t cleaned properly (hair still in the shower), bed was not comfortable and felt like it was going to break, pillows felt non existent and woke up aching.
• Nataliia (10/5): - The property was located in a nice and quiet part of Sydney, not very far from the train and near the center. The room was clean and the staff was nice and helpful.
• Tahmina (7/5): Good -
• Indrani (6/5): - Stayed at this hotel for 7 nights in May 2025. TLDR: if they can fix their overly-sensitive fire alarm, I'd recommend this hotel as a budget stay in Sydney, within a 20-minute walk of the CBD. PROS: reasonably priced in a great neighbourhood (used to be sketch but has been very gentrified) small kitchen area in room and an excellent market across the street free laundry facilities rooftop patio with views of downtown Sydney (can just see Opera House) loads of cafes/restaurants in neighbourhood handy to public transport CONS: only staffed between 8am and 7pm; poor communication: they don't clean unless you stay more than 7 days; replace products/towels but don't make the bed; don't do anything on the weekends so you have to go to reception to ask for products/towels; laundry facilities have 3 washers and 2 dryers - one dryer was out of service the entire time we were there; the location is not truly central (20-minute walk to centre) Our room was tiny for 2 people for a week - only one chair to sit on to eat; not much room to move around the bed and get to washroom Although there is a kitchen area, appliances are older and could use replacement. BIGGEST CON: Three of the 7 nights we were there, fire alarm was triggered and always outside of staff hours. Saw a patron outside with her walker wearing jammies, waiting for the fire dept. When alarm reported, staff not surprised and offered no apology. Routine occurrence, apparently. Until they fix this, can’t recommend.
• Kenneth (8/5): - value for money
• Helen (8/5): Very good -
• Volha (8/5): - Cute little hotel located in a quiet area of Potts Point. Steps from Kings Cross station that will take you anywhere in the city. Just a few miles walking from Museum of Arts, Hyde Park and the Harbor. There are plenty of cute restaurants to eat nearby and a fresh food supermarket for anything else you might need. Wish they would do better at cleaning the room, or at least more consistently but it was a great stay nonetheless.
• Kate (3/5): Poor - The cockroaches, the smell
• Lester (10/5): - Very pleasant check-in and out experience with the helpful staff at counter.
• Leanne (8/5): Very good - Staff friendly and helpful fire alarm going off in middle of night
• Bruce (7/5): Good - Great location Very small apartment
• Allanah (4/5): - Good location, parking easy to find. Bathroom clean, kitchen facilities very complete and practical. Staff accommodating for late check in which was smooth and easy to organise. Room was worn out. Carpet tiles dirty and peeling up, curtains/blinds stained and frayed. One side unable to be pulled up. Air conditioning unit directly over the bed- mould and dirt clearly visible. Room had a strong damp odour and clearly someone had smoked in there before. Cheapest could find in the area- did the job.
• Leigh (10/5): - Centrally situated and suites our needs.
• Anonymous (7/5): Was a pleasant stay but next time will be staying somewhere that allows parking. If you were more upfront about it then - Clean, comfortable and close to the action No parking! Make this bigger on your website so people can see it! Felt very let down when I had to drive to another motel and PAY for parking there!!! Room and Shower kind of small, but not by too much
• Kennedy (10/5): Was great...look forward to the next visit. - Was great my third visit always wonderful Everyone friendly very comfortable and so central
• sylvain (10/5): - quiet and good location
• sylvain (10/5): - quiet, and good location
• Michael Brian (10/5): - Very central and a good location
• Clare (8/5): Great location close to train station - Loved the location, rooftop terrace view, kitchenette facilities, friendly staff, and very comfortable bed. Bathroom floor flooding after even a short shower. Towels and bathmat all soaked through, and took days to dry.
• Steven (10/5): - Great location and very well appointed hotel room for rhe price.
• Natasha (10/5): - Really like staying here, good transport links, kitchen in room, clean room and free laundry room!
• Charlotte (10/5): Great Location and value - Superb location. All you need and more - iron, ironing board, well kitted out kitchen, 24 he on site laundry. Sean runs a right shop and is a delight to deal with.
• Nicholas (9/5): Superb -
• Carmel (8/5): - Friendly staff, easy access if using public transport. Central to all shopping and transport. Rooms where clean.
• Viraj (8/5): - The location of this accommodation is excellent to get downtown and also further afield as the train station is very close by. We were able to get to all our sightseeing main spots easily from here - usually walking !! The studio unit is quite small but has everything promised - fridge, hot plate, micro, kettle, dishes and the roof terrace is lovely.
• Lynette (6/5): Accessible location and clean hotel room. - The property is great location! Right near Kings Cross station and near super markets / cafes. In comparison to other hotels I have stayed at in the same area, this was nicer and more modern. The staff are also really lovely to deal with. The fact there are safes in the rooms, but apparently these are no longer used. All hotels should offer a safe in rooms. The bathroom door didn’t slide shut at all. Which was fine as I was a single occupant.
• Jacyn (6/5): - I didnt like anything in particular other than its interesting history. Unfortunately, the hotel is really rather drab.
• Penelope (7/5): Good - Quiet, central, good value for money The hotel was fine, but seeing dozens of rats in the street every evening was shocking and disgusting. It really affected our experience.
• Graeme (8/5): Very good - Location relaxed atmosphere Shower was awkward/pokey
• Lewis (10/5): Exceptional -
• Attila (8/5): Great premise - A pleasant experience
• Brenda (8/5): Very good -
• Ria (8/5): - Good
• Stephen (6/5): Pleasant -
• Jonathan (10/5): - Good stay - convenient for Supermarkets and places to eat out. Good roof top barBque area, good in room food prep and cooking areas & equipment. Great for longer stay.
• Jamieson (5/5): Passable -
• Jennifer (8/5): Very good -
• Pasquale (8/5): Very good - Facilities, Room and Location
• Malinda (8/5): - Great position, had everything we needed. Great view from toof top. Staff very friendly and helpful. Bed comfortable.
• Nina (5/5): Passable -
• Bik (9/5): Superb - Room space and facilities, location was perfect and close to friends in similar hostels, felt safe as a solo female traveller Nothiing, was pretty happy with my stay
• Damb (7/5): Good -
• Dereck (9/5): Potts Point Gem - Just one street back from the main drag of Kings Cross, with Harris Farms market across from the entrance, this was well situated for convenient access to local bars and entertainment. (if Whisky is your thing, check out The Roosevelt). Well furnished studio apartment, of a decent size. Once checked in, easy access with the security card. It would have been nice not to have to park 15 minutes walk away, but you would be hard pressed to find any streets with unrestricted parking anywhere in the area. Don't let that put you off.
• Verified traveler (4/5): - Poor lighting, room smelt weird, and had to deal with a few bugs.
• Ian Jun Yan (10/5): - The property is a hidden gem albeit its surroundings, plenty of food available
• Jonathan (7/5): Good -
• Grace (10/5): - Very nice atmosphere to the hotel
• Michael (8/5): Sydney Stopover - Location was excellent for our needs. Stayed here on a few occasions. Some great eateries near by, close to public transport and an interesting area to walk around and explore. Find new places of interest each time we stay here.
• Melinda (1/5): Bad -
• Taneesha (7/5): Good -
• Simon (1/5): Bad, Stale Air, No window, Flood lights shining inside room - Very little Paid $180 for basement studio. No fresh ventilation literally smelt like stale air and sewerage. Visible semen on the blinds and sheets. Pure filth. Room had bright flood light shining into windows into room at night. I range the on duty manager could not swap or refund the room. The worst hotel room ever booked and i travel often for business.
• Ben (8/5): Very good -
• Mr (7/5): Great location - Right in the heart of Potts Point, easy walking to Opera House, Elizabeth Bay etc . Lots of great eateries, and supermarket close by if you're self catering. Our room was equipped with 2 ring hob, sink, microwave and small fridge. It's compact. Our room was ground floor with no windows, just 2 openable doors on to a small patio, but only a low wall between next door. We didn't feel comfortable leaving the doors open at night. The room had a strange smell, quite pungent when you first entered but after 10 minutes you got used to it. Not sure what it was.
• Lyne (5/5): Passable - There was no check in staff, so had to wait for check in. I wasn't the only person waiting. The chairs in the room and blinds were dirty. The room was not made up for 3 days and by the time I got back there was no reception to request clean towels.
• 403timei (10/5): Unique accommodation and terrace - We really enjoyed our stay here. Very quick and seamless "check in". No check in staff which may concern some but we had no problem with it. Collected the key from the PIN operated safe. Small lift was a bit squeezy but functional nonetheless. The accommodation was clean and the bed comfortable. A queen bed would have been better but the double was fine. The bathroom was spotless, water pressure good and toilleteries were decent quality. The hand basin was very small but didn't present problems. The kitchen was adequately stocked with a 2 burner gas stove and a decent fridge. What we loved was that it was located in a quiet, charming enclave and close to cafes, bars and supermarkets. The standout was the roof terrace. Magnificent skyline views. There is a BBQ and a fridge for guests to use. Really enjoyed a few drinks there.
• Gillian (8/5): Lovely staff & would go there again - The only thing that was below par was the air conditioner in room 354 - not working properly so the room was too hot & airless
• Evette (10/5): Very comfortable, relaxing easy to get around to all locations in the city and circular quay - We had a great room, the view was not the best mostly city, however the view from the roof top table & chairs, BBQ area which we had breakfast at and dinner one night was good you could see the harbour bridge through the trees. The facilities washer and dryer was so easy to use not coin operated so that was even better. The service from all the staff, reception and housekeeping was so good they were able to help out with storage of suitcases as we had a late flight. Extra tea, coffee was soo good. Its the little things that make a stay enjoyable
• Xiaonan (8/5): Good value for the money. - The apartment room is small but very cozy. Located in the red-light area in Sydney but really can't hear any noise at night so it's nice! There is a strong vintage-building smell when entering the room, so probably better to use some air freshener/ diffuser.
• Emma (9/5): Superb -
• Joshua (7/5): Great way to start your Australia stay - Great location and room was suitable. I arrived “outside of hours” it was 8pm and after 24 hours of traveling I had no instructions on how to enter the property which was disappointing. I would suggest booking information is provided via email and the booking platform as texts aren’t going to work if you aren’t using data roaming.
• Giovanni (8/5): Very good -
• Carol (8/5): Ok for the 1 night stay - Great location Staff not on hand when i arrived and not around when ready to check out and wanted to leave luggage there while went and had breakfast.
• Mcgowan (9/5): Superb -
• Louise (10/5): - We liked this place because the room was spacious, had a small kitchenette for cooking and was quiet. Would like more door security like a swipe pass and carpet cleaning.
• William (10/5): - Very nice experience. Staff were friendly and professional. Accommodation was spacious and well equipped.
• Zacharias (8/5): - Comfortable stay, clean & spacious for 2 people.
• Alexia (4/5): Disappointing - The location is was great The smell in my room was terrible, and I don’t know why, but I guess it’s because the room is too damp. Also, the kitchen is tight; there’s no tap or sink.
• Guy (6/5): - Great central location right behind the Potts Point Hotel. Only issue was the room smelled of cigarette smoke.
• Victor (7/5): Convenient, simple and clean - Convenient location, simple and clean. The shower knobs in my room was very hard to adjust. It was either cold water or hot water, no in between.
• Kleber (10/5): Good Hotel - Hotel is simple and just like the pics. Clean and easy access.
• Vickie (8/5): Very good -
• Albert (5/5): Wouldn’t recommend it. - Good location. They allowed us to check in early. We were given a subpar basement room, probably reserved for third-party bookings. (We heard someone else complaining about it. We’ve had this problem before.) There was a musty smell, in part due to the poor shower design, which made the carpet wet outside the bathroom door. Also, the window coverings, loveseat and chairs were filthy. The guy at reception said we could check in early (a plus), but when we came back at the time he told us to return, there was no one at the desk. When he finally showed up 25 minutes later, he ignored us, walked right past us and went outside. Someone else finally acknowledged us and checked us in.
• Benny (10/5): - Good
• Stephen (6/5): Pleasant -
• Brittany (6/5): - No frills but does the job. Offer you clean towels and trash take out daily.
• Ronald (3/5): Not a good place to stay anymore - According to two desk clerks none of the safes worked in the entire hotel. Couch was dirty, old and tattered. Air conditioner was draining water onto the floor. Started thrusday night told staff on friday morning and was told no maintenace was available until Monday. I had to put a pan under the ac to catch the water for 4 days. Frying pan had so much of the non stick coating coming off that i couldn't use it. The only reason i gave it any score was because it is convenient to public transportation and the beds were comfortable.
• Aaron (3/5): Poor -
• carl (4/5): - Our group of family and friends wasn't comfortable with the roaches that were in our rooms, we couldn't leave, other hotels couldn't accommodate us in our price range or amount of rooms needed. There wasn't any urgency about getting rid of the roaches, or even a apology about having hordes of roaches in the rooms. Management didnt seem to even care, so that means they are use to it and we were the problem because we complained. Would never recommend or stay again because of the attitudes and the nonchalant management regarding the filthy roaches. Housekeeping, basically didn't have washcloths or could care less also ,they were use to the roaches also. They had a spray for bugs ,that couldn't kill a fly. So that didn't work either! Never again there!!!
• Susan (6/5): Great place to stay, shame they lied about the smoking situation before I booked - The room and the location was superb, very close to the Kings Cross train station, buses and all that the Cross has to offer. I phoned before making the reservation to see if smoking cigarettes was permitted on the rooftop area of the building, as it's awful having to go down to the street in the middle of the night and first thing in the morning, I was assured I could smoke on the rooftop, so I made the booking. When we arrived the small print in the hotel "guide" said no smoking anywhere including the rooftop and penaltiesapplied. I enquired about this with the staff on the desk (on the way out for my morning cigarette,) and was told there was no smoking anywhere, I mentioned that I had called in regards to this earlier before making the booking, the staff member just said again "no, no smoking, I don't know why you would have been told that" Highly Disappointing!
• Tammy (6/5): - Great location. The blinds and chairs in room were quite dirty/stained, which brought the rest of the room down. A strong smoke/musty smell in room.
• Dominique (6/5): - No bath towel when I arrived in my room. Could only get it the next day. And doors constantly slamming during the nights.
• Paula (1/5): Worst nights sleep ever, I nearly slept on the floor in the corridor I was so exhausted. - The property was in a good location, clean and well equipped. There was a terrible beeping sound in my room that woke me up every 5-10 mins of the night, I tried everything to sort the issue, but not even turning off the trip switch sorted the problem. I can honestly say I had the worst nights sleep of my life and felt absolutely exhausted the next day. I spoke to reception in the morning but she only handed me a business card and told me to contact booking.com, there has been no apology. It was the most expensive hotel I stayed in over my 6 weeks holiday and by far the worst.
• Jennifer (6/5): Good overall but Those chairs in reception give a very bad impression - Location excellent! The room was spacious and bed comfortable The chairs in reception look dirty and let the whole place down!
• Andy (8/5): - Was not expecting much as it was so reasonably priced and was pleasantly surprised
• Barb (8/5): Great location, hotel showing its age, helpful staff. - Great location. Larger rooms are reasonably comfortable. The receptionist on duty after my first night was extremely helpful and prompt in relocating me to another room due to noise issues which could not easily be resolved - much appreciated. The room I was in initially allocated had a loud noise outside which continued all through the night, disrupting sleep. As an older hotel, the bathrooms are a bit ‘makeshift’ but are functional.

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