Arden City Hotel - Special Class
Location: Alemdar Mah Kazm Ismail Gürkan Cad No2, Sultanahmet, Istanbul, 34110, Istanbul, TR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience the charm of Istanbul like never before at Arden City Hotel - Special Class.
Stunning Rooftop Terrace: Breathe in the enchanting views of the city from our exquisite rooftop terrace—a perfect spot for relaxation and mingling with friends.
Delicious Dining Options: Indulge in a culinary journey at Arden Bosphorus, our renowned international restaurant, or enjoy the convenience of room service for a cozy night in.
Comfort and Convenience: Our 41 elegantly designed, air-conditioned rooms feature modern amenities, including minibars and LCD televisions, ensuring a comfortable stay connected with complimentary wireless internet access.
Join us at Arden City Hotel - Special Class and immerse yourself in the heart of Istanbul's vibrant culture. Book your stay today!
Important Information
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 12:00 PM - anytime
Check-out: 11:30 AM
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Tours/ticket assistance
- Snack bar/deli
- Computer station
- Rooftop terrace
- Free buffet breakfast
Rooms Available
-
Suite
1 King Bed and 1 Double Sofa Bed
645-sq-foot room with a balcony/patio
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free weekday newspaper, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Bed sheets not available
-
Triple Room
3 Twin Beds OR 1 Double Bed and 1 Twin Bed
258-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Superior Room
1 Queen Bed
237 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
-
Standard Single Room
1 Double Bed OR 1 Twin Bed
161 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
-
Superior Room (Triple)
1 Queen Bed and 1 Twin Bed
270 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
-
Deluxe Room
1 Queen Bed
215-sq-foot room, balcony/patio with sea views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Bed sheets not available
-
Standard Double or Twin Room
1 Double Bed OR 2 Twin Beds
182 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
Guest Reviews
- Venture34098370074 (10/5): Absolute delight - One of the best hotels to stay in Istanbul Sultanahmet Great location Super great service Good breakfast Nicely decorated and spacious rooms Pleasant and smily faces ( staff) Aslan the captain of the ship is amazing Ooh yes salem and mini at the restaurant are worth saying a hello 👋 Overall 5 star to a great team
- kaminad2025 (10/5): Locate to the tourist hotspot - Just came back from turkiye and i got to say this was one of the best hotels me and my wife resided in .the hospitality we Recived was overwhelming. The room was a standard roo. But it look amazing .the staff was polite and courteous a d look after us like we were family .yhe hotel itself was in the heart of the the attraction we needed to visit 2 to 3 min walk away from he Sofia mosquea the blue mosque .the restaurant was on the toop terrace which allows us to have a good view everytine we went up for breakfast In the morning g and dinner at evening. You could see the sea front from where we were and the the Grand bazaar too The hotel itself was a 6 floor building suited on a corner giving it a perfect view to the city from each angle .would recommend it to other to come and stay .24hours staff availability as u need them
- sohelmohammads (10/5): Wonderful Stay in a Perfect Location - I had a great stay at this hotel! The room was clean and comfortable. The location was perfect — close to everything I needed. The staff were incredibly polite and helpful, always ready to assist with a smile. I’d definitely stay here again and highly recommend it to others
- M6075QRnickh (10/5): Great location, good hotel, very clean, great staff. - Excellent little hotel, right in heart of 'old town' very short walk to Haga Sophia, Blue Mosque, Tokapi Palace, Grand Bazar, museums (Haga Sophia museum definitely worth a visit, not what you expect) and other tourist attractions. Very clean/tidy and staff could be more helpful. Breakfast good, if not that diverse. Great views from the breakfast room. Lots of nearby restaurants/shops also transport options to explore further.
- David (8/5): - Great position with views over Hagia Sophia and the Bosporus. Staff were all exceptional and pleasant. Our room although small , was well equipped. The room was unfortunately overlooking the road and the cars constantly blew horns every evening till late. The bed was a little hard for our liking, but the sheets and pillows were really good quality and bed was made every day. Breakfast on the roof terrace was limited , but the views made it worth it. We really enjoyed our stay ! Road noise excluded. With a few small improvements it could be sensational.
- indigop802 (10/5): Excellent place to stay, minor issue with bath though - Staff were welcoming and warm. Rooms were clean. Great breakfast options and incredible view. We were at the top floor, so our bedrooms had excellent views across the city too. They kept our bags for us in the reception after we checked out until our flight too which was great. One drawback was that the bath/shower was part jacuzzi, but the jacuzzi didn’t work and had green mold(?) growing in where the bubbles used to come out. When I had a bath, the green streaked down so it was clearly growing. But that’s a minor issue, loved our stay!
- Mario E. (10/5): - Amazing hotel
- adrianmF2289JE (10/5): An excellent hotel - We visited Istanbul in June 25. After checking the good reviews on here and due to its location, we decided to book the Hotel Arden for 7 nights. We weren’t disappointed. The hotel was great, the staff were all very helpful and nice. Our room was great and it had a view all the way down to the Mosque and it was interesting to watch the hustle and bustle at times. We ate out at a lot of different places whilst here, but I have to say, the food we did have at the Arden Hotel was actually the best food we had anywhere. The hotel’s location is just about perfect for most of the must see tourist attractions. It’s also a quick walk to the nearest tram stop once you work out a useful short cut. I don’t suppose we will be likely to go back to Istanbul, but if we do we will use this hotel again.
- salim (10/5): - Excellent
- Aidana (8/5): - Everything was good, the only thing I'd like to point out is that the room could've been cleaner, not on the surface level, but more like deep cleaning, at least all the doors could be wiped (hand prints and dirt that builds up with time)
- Culture301703 (10/5): Fantastic location & great service - The Arden City Hotel is centrally located in the historical centre of Istanbul which makes a great place stay if you want to visit sites such as the Hagia Sophia, Blue Mosque, Basilica Cistern, Cagaloglu Hamami and Topkapi Palace. All these sites are within 5mins walk from the hotel. It’s also very close to restaurants and shops. The manager & staff are very friendly and attentive to your needs. We were able to get advice on how to get the other key sites such as Galata Bridge which was less than 20 mins walk and Grand Bazaar which was less than 15mins walk. We were given regular supplies of water and rooms were cleaned daily. The rooms are a very good size and was clean except for abit of dust. However when we informed reception one of the staff quickly appeared with cleaning equipment to clean up the dust. The rooms are also cleaned everyday. Overall we had a wonderful stay at the Arden city hotel and had a great experience. If you are looking for a hotel in a central location which offers superb service then the Arden City Hotel is for you. It might not be modern but it is certainly clean and spacious and the location puts it in top spot especially if you plan on visiting the famous tourist sites during your visit. Some tips: You can buy a tram card at the tram stop behind the hotel for less than £2.50 (130 lira). It’s a very cost efficient way of travelling around Istanbul. Grand Bazaar was fun to visit but expensive. You can buy things cheaper elsewhere in Istanbul. It’s roughly 40 -50 min journey from the airport to hotel (vice versa) with no traffic. If you are travelling to the airport in the afternoon/ evening give yourself ample time for travel as traffic is very bad during this period.
- Culture35847738454 (10/5): Our second visit to Arden City Hotel! - Second visit to Arden City Hotel! We planned a second trip to the beautiful city of Istanbul and only came as we saw the rooms at this hotel where available. Why? The staff at Arden have treated us with great compassion on our first visit. On our second visit we met some new staff and also senior staff who recognised us and welcomed us back. Arden City Hotel is at an excellent location point. It has breathtaking views of the Bosphorus from its terrace restraunt where you can enjoy breakfast with a lovely view. Hagia Sophia is seen beautifully from here. Grand camcilla in the far distant hills another stunning and enormous mosque. Galata tower and surrounding areas. The staff at the hotel are very welcoming. Greeting you and answering questions at the best of their abilities. I even had an order delivered to the hotel with no issues by the staff and kept safely for me whilst i was out. Arden City Hotel is a short 10 minutes walk to the grand bazar. The Sultanhamet tramstop is located near the blue mosque, which is another short journey. Hagia Sophia is 2 minutes away by foot. You can walk to the ferries and eygyptian bazar again about 10 minutes away. This hotel is not only convenient. It has budget friendly prices and amazing staff. I am writing this on the way to the airport at 6 am. The staff gave me and my wife a sandwich each and some fruits to have for breakfast. They make you feel more like family, really. I am confident I will book here again on my next trip to Istanbul, god willing! I recommend this hotel to my friends and family as much as I recommend it to you. Thank you, Arden City Hotel, for making my visit great again! Asaad
- 574m_nikat (10/5): Everything is perfect ❤️ - I always stay here when I come to Istanbul. The staff is extremely polite and helpful. The cleanliness is impeccable. The rooms are beautiful and equipped with everything. The beds are very comfortable. Breakfast on the terrace at the top of the hotel is a special experience, there is a wide selection. The location is perfect. I recommend it to everyone.
- Karen (10/5): - It was cozy, clean and staff was absolutely wonderful. Omer, Ozgur, Baris, Bulut, Abidin and Mine treated us so well, we felt like royalty. They were so professional and easy to talk. This was one of the best staff that we have encountered in all our travels! Kudos/bravo!! Will definitely stay again and highly recommend!!
- ramshas627 (10/5): I recommend Arden city Hotel! - Arden city hotel offers an exceptional experience for guests, including those who travel from afar such as London. The staff is commended for their friendliness and helpfulness, with special recognition given to Omar for his outstanding recommendations. This hotel comes highly recommended.
- MuhammadTahlawi (10/5): An exceptionally pleasant experience in home away from home! - The hotel was clean and comfortable, and it's location was super in the heart of al-Fatih district, but it's most prominent feature was it's family-like, friendly, and exceptionally caring and cooperating staff. While enjoying it's satisfying breakfast, we were also enjoying the view which included three of Istanbul's most famous, Sultan Ahmad Mosque, Hagia Sophia, and the Golden Horn. This was not our first time in Istanbul, but it was our first time in the hotel, and we will not hesitate to go back to the same pleasant experience once and again.
- Lachezar (8/5): - Great staff. Omer at the reception was extremely helpful and made the check in fast and easy. Would be happy in every hotel around the world to have someone like Omer. Fantastic guy, fantastic hospitality. Than you Omer ! Big time ! If we are comeback would be because Omer and location .
- 272ashfaqa (8/5): Amazing views from the terrace. - A wonderful hotel in an ideal location, a short walk away from the major historical attractions. The staff were professional and very helpful, especially Ozgur & Omar who helped with any queries we had and greeted us with a welcoming smile every time we came back to the hotel. The hotel restaurant on the terrace had amazing views of the Hagia Sophia, the Blue Mosque and the Bosporus River. The chef Memet was always happy to cook something at request exactly how we wanted it. Mineh was very attentive and polite. Thankyou for the hospitality.
- Farshid (8/5): - Everything was great, especially the hotel's location and the attitude of the hotel staff. Only during our stay, they were installing sensors and fire alarm buttons, which was annoying due to the sound of the workers' drills (maybe this will have stopped during your stay), but since the hotel's location was great, I wasn't bothered by the noise pollution at all.
- Maria (10/5): - I stay only a few hours on that day, I was flying to Konya. Returning from Konya I was in the same hotel. Hotel Arden City is excellent! I will come back for sure!!
- Maria (10/5): - Staff is unique! Excellent attention. Totally supportive. Since breakfast, attention from Mine. Ozgur at the reception area who guides and provide support in a great manner. Cleaning is excellent! The hotel is close to transportation and very good places to eat. Also, the hotel is close to Basilic cistern, Hagya Sophia and Blue Mosque. I feel as at home with all attention from staff. Definitely I will be back to this hotel. I am very thankful to all! !!🫶💕❤️
- Paul (10/5): - A real gem of a hotel with lovely views from the terrace restaurant.
- sophiafalcon (8/5): Bring your own hairdryer - The Arden is a great hotel for tourists staying 1-2 nights with the goal of hitting the Sultanahmet tourist sites. The staff is professional and attentive, and the property is clean and well maintained. The rooftop view at breakfast is a magical way to start the day, and there are a lot of options to choose from for breakfast. It is very easy to find the hotel and to get to public transport. Wifi was decent, AC worked well. The only things I didn't like was the hairdryer (which barely provided any heat to dry hair) and the lack of security for the rooms. I had people knock on my door several times, but did not answer because there was no safe way to do so. The door does not have a chain or a peephole to view who is outside. For those with mobility issues--- while there is a one-person elevator to the 6th floor, there is still a steep set of stairs to climb to get to the breakfast room.
- Ovidiu (10/5): - Clean, friendly staff, good food and great location!
- shanthinil2024 (10/5): What a location! - Loved this hotel for it's location near the major attractions in Sultanemet. Clean rooms with a good breakfast spread. Master Memet, Mine and Selami at the buffet breakfast took wonderful care of us. The views from the restaurant are amazing.
- Ateeqa (2/5): - Extremely small room, noisy, not clean enough, very little facilities for the price you pay, Shower was blocked, fridge did not work for our whole stay, we complaint and it was not resolved, very basic breakfast, just one type of squash in breakfast and no juice, just whole fruits in the counter and one small plate of cut oranges with no selection at all. Will not recommend it for the money you pay. the only good thing was the location and a staff member at reception EMRF was very hellpful and polite.
- Jani (10/5): - Good memories
- Tibbytraveller (10/5): Another fabulous stay at this charming hotel! - Stayed here for our second visit in May 2025. We love this great hotel near to all the main sights and attractions. We enjoyed our stay here in 2024 so much we didn’t need to look anywhere else to stay. If you’re looking for a hotel that has 72 inch flat screen tv’s with 200 plus channels, usb ports everywhere for all your devices, a full programme of non stop entertainment etc you won’t find it here. I can guarantee what you will find however is the best stay in Istanbul you could wish for. This hotel is spotlessly clean with old world style glamour, comfy beds, hot showers, great views and the best location for all the attractions in Istanbul. You’re also a short walk from a tram stop if you want to explore further afield. All the staff are amazing and super friendly. Nothing was too much trouble and everyone greeted us with a smile snd hello. From walking into reception and being greeted by Emre or Omer you will not be disappointed. These two gentlemen are wonderful and will go above and beyond to make sure your stay is perfect. Each day we stayed Emre took an interest in what we were doing, suggesting things to make it even better. Thanks to him we discovered the charming park that leads to the water front. Delightful! Omer always greeted us on our return in the evening, wanting to know what adventures we had that day. The dining area is at the top of the hotel with amazing views towards the Bosphorus river, Topkapi Palace, Hagai Sophia and the Blue Mosque is a great place to sit and have breakfast or an evening meal. I have to say the omelettes are delicious! Memet, one of the chef’s is great, ensuring that everything is to your liking, as do all the chefs. Sadly we didn’t get the girls name that served us at breakfast but she was very friendly and attentive. We ate at the hotel one evening. Having the great view and good food that was cooked well and served by our lovely waiter (who we first met in 2024 so was great to see him and catch up) rivalled places that charge far more. Aslan, the general manager is very visible, charting to us and other guests, ensuring that his guests are happy with their stay snd also making sure his team are happy as well which is equally important. Happy team, happy guests. I will end by saying, stay at this delightful boutique hotel and you won’t be disappointed. We will be back,,,,,,,,
- naf_rehmz (10/5): Amazing hotel! - A very nice hotel, the rooms are clean and comfortable, the hotel staff are all very friendly and helpful! The receptionist Ömer helped us out with any questions we had and was also very nice! Also the view from the terrace is absolutely stunning! Overall this was a very good location also close to the mosques (a few minute walk) also Gulhane park and many other tourist attractions and the people were very welcoming! Definitely recommend this hotel and will be coming back here for another stay!
- l0rettyt (10/5): Excellent Service!!!!! - We had wonderful service at The Terrace Restaurant with Mine. She was very helpful, friendly and knowledgeable. She often anticipated our needs. Help us with our food, drinks suggesting wines, beverages. Her service was excellent, we give 5 stars.
- Hans (10/5): - This hotel has a great restaurant for breakfast overlooking the Hagia Sophia.
- nataliyas388 (10/5): Consistent service, great hospitality—I’ll definitely be returning again! - This was our second stay at Arden City Hotel, and it was just as wonderful as the first. The staff were warm and welcoming, as always. The location is perfect for exploring the city, and the breakfast is always a highlight. Would highly recommend to try the terrace restaurant for dinner!
- Luqman (8/5): - Great staff and amazing location!
- 528nasrina (10/5): Lovely stay - My husband and I are returning guests at this particular hotel simply because of the people and their hospitality- from the manager, Aslan as well as every staff member who makes your feel welcomed and are helpful! Not to forget the view from the rooftop as well as its vicinity to all the shopping areas and historical sites to visit in Sultan Ahmet! We will certainly be back! Thank you for your hospitality!
- VoyageuseRahma (10/5): very nice holiday - This is the first time I stay at the Arden City hotel and I hope to redo it. The breakfast was full and with a variety of products. The excellent location makes it possible to explore Istanbul on foot or with easily accessible transport routes. The hotel staff is very attentive to meeting the requirements in a cordial and quick way. The restaurant very good and with spectacular views of the Bosphorus and the city. I especially thank Tarek who was helpful with a good tip to make our stay very pleasant as well as Ali Varlik chef of the restaurant. I had an unforgettable stay.
- Mohena (8/5): - Nice hotel Friendly staff Only down side to this hotel is the location I thought rooms were sound proof but the balcony doors were not sealed they seemed a bit old and not fitted, if it was maybe the noise wouldn’t have been so bad. It was in the heart of the busy tourist area, when booking I thought we were a bit far but it was still busy area. traffic noise, car horns blaring, this would go on until early hours and then people going in and out of rooms slamming doors. I did not sleep for more than 3 hours a night, which were disturbed by some sort of noise on my 4 night stay. The hotel itself is beautiful and staff are great. For guest looking for a peaceful night sleep need to be away from the blue mosque or Sofia by at least a mile or so. Otherwise no complaints with the hotel.
- Pioneer15649662093 (10/5): Weekend trip with friends - What a fabulous time we have had in Istanbul. The hotel is very centrally placed easy to get everywhere from and the staff are so friendly and welcoming. Emre was amazing - he made sure our itinerary was suitable each day and gave us great suggestions to ensure we had a good experience. Emre was knowledgeable and so helpful it made our stay great. Will definitely be back.
- _K8357PU (10/5): Rest at the Arden City Hotel - Excellent hotel, ideal location, all attractions within a 5-minute walk, as well as a tram stop. Very good customer service, polite and attentive staff, clean and comfortable rooms, a restaurant and a rooftop veranda with views of the Bosphorus, Sofia and the Blue Mosque, on the veranda you can feed seagulls and take beautiful photos and videos :) We had breakfast. The food in the restaurant is quite varied and always fresh, and the chef is always happy to cook something at the request of the guests. Towels were changed in the rooms every day, as well as cleanliness and timely replenishment of bathroom accessories were monitored. We would like to thank the receptionist Omer, who helped us with all questions, always greeted us with a smile and was interested in how our vacation was going. His care and attention created and left us with the impression of incredible hospitality) many thanks to Omer!🌷🫶 We also want to thank Bulut, who was very nice and polite and opened the elevator door for us every day. Also thanks to Boris, who helped us with the accommodation and transfer, by the way, he speaks excellent Russian) The restaurant staff is also very polite and attentive, they always monitored the quality, variety and availability of food, cleanliness, all of them were smiling and helpful. And of course, many thanks to the manager Aslan, who personally checked the work of the restaurant, always tried to improve something and pay attention to all the guests of the hotel. It is very nice to see when the all hotel team tries to do everything to make the guests feel at home ❤️ We will be happy to return to this hotel again!
- ulbolsynk2025 (4/5): David at the reception - David at the reception is very rude. He refused to let us see other available rooms lying that there are no other ones, when different employee gave us that opportunity easily. David was interrupting our conversation in the lobby, shouting that cola in Turkey is worse than anywhere in the world and saying bad things about his country. Other guests have confirmed that he is very negative and rude, especially towards women. Negative feedback about the hotel only because of one employee at the reception
- AlainaBeth21 (10/5): Perfect hotel for a city break! - Perfect location, gorgeous view from the terrace of Hagia Sofia and the Blue Mosque. The terrace was lovely for dinner and drinks, with delicious mezze and gorgeous vegetarian options (especially the veggie casserole) at fantastic value. The breakfasts were also lovely with a variety of continental and hot options - special props have to go to Mehmet, who cooked us vegetable omelettes which were some of the best we've ever tasted. Mineh, Enes and Selami were also super polite and friendly, and took fantastic care of us. Omer on reception was incredibly helpful - offering lots of advice about the best places to visit, the best places to buy souvenirs, and tips about how best to get around the city. Our room was lovely - stocked with bottled water, soaps and shampoos - and very clean. Housekeeping were lovely and friendly, and turned the room daily for us. The location of the hotel was absolutely perfect - you're a stones throw from Hagia Sofia, the Blue Mosque, Topkapi Palace and the Basilica Cistern, and close to tram stations to travel further super easily. There's plenty of shops and restaurants nearby as well - everything you'd want in a hotel, especially for a short mini-break in the city. We had the best time in Istanbul, and will book Arden City Hotel again when we come back next time. Thank you for the best holiday ever! Alaina and Skye
- Marcelo (10/5): - very good hotel!
- Shaw (10/5): In the heart of all the attractions - Concierge was always helpful; walking distance to the Blue Mosque and Hagia Sophia; lots of restaurants
- Wanda (10/5): - Stayed from 4/3-4/11. The hotel was beautiful and within walking distance to everything. The staff was exemplary! As well, their terrace has breathtaking views and restaurant is 5 star!! Would definitely recommend to anyone visiting Istanbul. Wanda
- markwQ6311QL (10/5): Istanbul a famous city!! - Fabulous staff they were so helpful with any questions that we had! The location is great within walking distance to many attractions, Blue Mosque, Sophia Hagia, grand bazaar just to name a few lots of shopping and restaurants in the neighborhood.
- Mark (10/5): - A great hotel staff was very helpful and the location was wonderful as you could walk to several attractions in Istanbul.
- Izzy696 (10/5): Mitt besök på ARDEN CITY HOTEL - Back home again from my last tour to Istanbul, one by many and I stayed there at ARDEN CITY HOTEL as I use to. Arden City Hotel is a beautiful hotel in the center of Istanbul from where you have near to most of the things there is to do or see in Istanbul. The hotel is clean and comfortable with a helpful and friendly staff and the restaurant at the top where you can eat your breakfast and also your dinner has a magnific view. The food they serve is excellent. I will be back there soon.
- Mobile31358962421 (10/5): Classy Hotel - The staff at the Arden City Hotel are amazing. They are extremely helpful, polite and very professional. The food is exceptional with a wide variety of dishes. The Hotel is centrally located to all the main attractions as well as being extremely comfortable and clean.
- M9232RTelenat (10/5): Great experience! Really raccomanded! - I had an great experience at the Arden City Hotel! The location is perfect, just a few minutes walking from major attractions. The staff was amazing, expecially Emre which helped us with itinerary and more! Very friendly and alway willing to help. Good breakfast with lots of different types of food... and wonderful terrace which gives you a great view of the city! I would definitely go there again next time in Instanbul!
- 435amreenh (10/5): Excellent service from staff - We had a 4 night stay at the Arden City Hotel, the hotel staff was amazing, they were so helpful and went above and beyond for my disabled mum and catered to her needs. The general manager Aslam was very friendly and did whatever he could to make it easier for us and other staff members Emre, Ege and the chef Mehmet was so kind and helpful we would recommend this hotel to anyone visiting Istanbul. The hotel is located in a central location a 3 mins short stroll from hagia Sofia and 10mins from blue mosque. The breakfast roof terrace has amazing views of hagia sofia with a brilliant selection of foods. Thankful to the staff for making this a leisureable experience and we will be definitely be visiting this hotel again.
- John (10/5): - The staff were outstanding. They were very polite and helpful during our stay. The breakfast buffet was also excellent. The staff for the buffet were also very helpful, offering top notch service.
- Rabih (10/5): - Very good location Easy accces to 🚊 Staff are so friendly and supportive
- Mohammed (6/5): - Good over all
- Ana (10/5): - They ofer me an a better room...was wonderfull..
- galina (10/5): - Wonderful place!!!
- Ana (10/5): - The property are in a perfect location.. Very good restaurant & clean.. & clean
- Khalida (10/5): - It’s all because of the staff and service
- Viktoriya (10/5): - Very nice hotel with a friendly personal.
- Pam (8/5): - Very good location for all the sights.
- Sumayyah (10/5): Amazing service and location. Highly recommended. - Amazing location and service. We had a great time staying at Arden City hotel. It’s a short walk from major Istanbul historical sites. Rooms are clean and staff is very professional, courteous and helpful. They can arrange travel to and from local airports. They have an amazing rooftop restaurant with a great view serving food and drinks all day including a full buffet breakfast. Highly recommended.
- TRINIDAD (10/5): - The master chef Memet was so polite and made delicious cookies for Us
- Stephen (10/5): - The staff were excellent nothing too much trouble . Excellent central location.
- Boniface JS (10/5): Best hotel in 9 visits over 20 years. - 9th stay in the Sultanahment over 20 years: ARDEN was the best hotel I've stayed in. Perfect location,. Aslan and staff were attentive. Very clean. Great breakfast with view. Room was dark and quiet. Lobby is great to end the day with a tea and view of street life. Most perfect hotel I've stayed in. One complaint ... the bed was too hard.
- Tongchit (10/5): - The location is great with good view of Hagia Sophia, Tokapi palace and Blue moque. Besides it is walking distance to the tram line.
- Noor Bibi (10/5): - Very nice hotel and amazing staff. The chef made my surprise birthday breakfast. Lovely place. Deffo would go again.
- Kimberly (10/5): - The stay here was great! The staff was wonderful very welcoming from the front desk, chef, the waitresses, cleaning ladies. The location was great almost all the important tourist locations were walking distance and a lot of restaurants walking distance the hotel is literally in the heart of the tourist stuff. The breakfast was very good we enjoyed. We would absolutely stay here again! :) Thank you to all the staff at the hotel
- Aaminah (8/5): - Me and my husband stayed here for our first trip to Istanbul, it was a good hotel but quite old- not what we were use to. However the staff were friendly and hospitable. We would recommend as the location was ideal.
- Sumera (8/5): - Its a nice hotel and hardly 10 minutes walk to main attractions in Sultanahmet .plenty of dinning options around. Staff during breakfast specially Mehmet was amazing. Also young waiter Ege was very helpful. Managers lack communication and good customer services skills though. Condition of property is average and not too clean . Cleaner is around every morning but i guess she just makes the bed and nothing else. Overall a good experience but they can improve on cleaning.
- Arzu Noreen (10/5): - Very nice hotel everything walking distance
- Manuel Erasmo (10/5): Excelente Hotel - Excelete hotel, excelente ubicación, excelente servicio, 100 puntos, nada malo que decir.
- Reba (10/5): - Nice roof top hotel. Beautiful view of the mosque and walking distance to everything
- Gulam (8/5): - Hotel is walking distance to a lot of the mosques. Quick 5 min walk and you can catch the tram. Lots of breakfast and dinner options near by. Including their own restaurant on the roof top. Staff are very helpful and nice. Hotel is clean and tidy.
- Darius (8/5): - .
- Curt (10/5): - A nice hotel that’s closely located to many of Istanbul’s attractions. Plus shops, the tram, restaurants, and baths are all nearby too. The staff were pleasant and helpful. And although my room was small it was clean and functional. The rooftop restaurant was certainly a bonus and the food was good too. The included breakfast was basic but the surrounding views made up for it. If I ever return to Istanbul, I’d stay here again.
- Margaret Jessie (6/5): - Staff were helpful and very courteous. Very little soundproofing in rooms...you could easily hear tv and voices from next room. Also, open stairway added to very loud noise created by returning guests, who in the main, were quite inconsiderate of other guests, sometimes at 2am! Beds were extrely hard!
- lawrence (8/5): - The manager is kind enough to proactively offer us the upgrade on the room. It is nice to have big room in old city for our week stay. The terrance restaurant is great spot for breakfast and sunrise. The chef was great and prepare various cakes and cookie for breakfast.
- Hiroshi (10/5): - This was our second time staying at this hotel in 5 years and we were as pleased this time as the last for the hotel services and its very convenient location to tour sites and shopping.
- Esther (8/5): - Perfect easy walking to bazar and blue mosque. Staff friendly and helpful
- Rellie Carapatan (10/5): - Good customer service
- Melissa (10/5): - Loved the hotel!
- Purveen (10/5): - Excellent facilities, staff very welcoming and helpful, excellent food choice.
- Sith (8/5): - Its close to Hagia Sofia museum
- Daksha (8/5): - We really enjoyed our stay at Arden City Hotel. Great hospitality starting from receptio desk to the porters were very polite and helpful. The hotel location is very convenient to get to all the attractions. Would recommend, and stay there again.
- Kevin (8/5): - all staff were kind and pleasant to provide info needed
- Anthony Robert (8/5): - Staff were very helpful, attentive and pleasant. The hotel was very clean and generally comfortable. Its location in the centre of Istanbul was very convenient for many of the attractions of the city, but inevitably a little noisy. The breakfasts were rather strange to us, but we were able to select enough to eat. The lack of conventional bed sheets made sleeping somewhat uncomfortable for one of us. Space in the bathroom was limited. The lift, although working, was very slow. The air conditioning was effective and easy to control. The prices charged for meals etc. were reasonable. We would stay there again, which is the best recommendation.
- Christopher (10/5): - whole staff was great, and location!
- Sarah Jane (10/5): - The hotel is very welcoming, we felt very safe and comfortable. It's spotlessly clean, the staff were lovely and very helpful. We slept well on comfy beds, had a great view and had all the amenities we needed. The restaurant had an amazing view and delicious food I highly recommend. The hotel organised airport transfers which was efficiently done and very helpful. Reception staff were knowledgeable and able to recommend and organise excellent trips. The area in which the hotel is located is good for transport, for sightseeing, for shopping and felt very safe. We would definitely stay again.
- Chi Ki Cindy (8/5): - Great location which is very close and convenient to a few of the landmarks and tourist attractions. Easy access to public transports. The front desk staff are friendly, helpful and acknowledged. Enjoy the best morning and evening view from the terrace restaurant of Istanbul. The decoration of room is very out dated, on 80’s and 90’s. The hairdryer is not powerful enough and the handle got very hot after a while, very poor wall insulation that you could hear the conversation from the room next door. The electric power cut off completely when the fob leaves the holder, even the fridge in the room so not able to store anything while no one attending. The mattress is too soft from preference. For cleanliness, clean and tidy when checked in. But a few minus during the stay, either bin not get empty or towels not got replaced.
- Verified traveler (10/5): Footsteps away from aya Sofia - 3-4 min walk to away Sofia. Was able to pray salah as many times as I could in Aya sofia. Food options could have been better. Staff if friendly with the exception of one gentleman who was rude to my fellow traveler whose room key stopped working several times. Bottom line, It’s all about location location location
- Ahmad (8/5): - Location Location Location Breakfast area at the terrace was excellent with the best view of the city. Staff were polite, friendly and helpful. Room was reasonable with its facilities. Walking distance to many places. This hotel is highly recommend.
- Sobia Khatoon (10/5): - Had a very nice stay here with husband. Upon arrival was upgraded to a room with a balcony on sixth floor which had views of Hagia Sofia. Location of hotel is excellent- two to three minute walk to Hagia Sofia and Blue Mosque and five to ten minute walk to Grand Bazaar. There is also a tram station at the bottom of the road. Staff are extremely helpful- asked for an extra blanket and an iron, both times item arrived within a few minutes of asking. Good Turkish breakfast with other options too. We would definitely stay here again.
- kasim (10/5): - The stay in Istanbul was worth every penny booking Arden city hotel, the staff were very hospitable and courteous! I would highly recommend the stay
- Caroline (10/5): - I love the location and their top roof and their breakfast the view was amazing the staff our amazing very clean and net their shower was great their bed and mattress was fantastic our room was 406
- Mary Kathryn (10/5): - This hotel is so centrally located to all of the places we wanted to see and the manger was such a huge help. We loved it and will definitely be back!
- Rosa (8/5): - The staff was very professional and was able to help or provide us with what we required.
- Abubaker (10/5): - Keep up the great job
- Muhammad Mustakeem (6/5): - I have booking superior room, in fact the superior room is slightly smaller than what I expect. Superior rooms, supposedly larger than standard rooms. Don't trust the picture you see on their website, Very disappointed
- Gabrielle (10/5): - The rooms are elegantly designed, clean, and comfortable. Modern amenities like free Wi-Fi, flat-screen TV, and a well-stocked minibar enhanced my stay. The bed was especially comfortable, ensuring a great night's sleep. The staff were exceptional, offering warm and helpful service throughout my stay. The concierge provided excellent recommendations and assisted with transportation. Arden City Hotel is a top choice for visitors to Istanbul. Its prime location, comfortable accommodations, and outstanding service make it an excellent place to stay. Highly recommended!
- Muhammad (10/5): - Nice property in a convenient location, very close to blue mosque, hygia sophia and other attractions. Very Nice staff specially Otkan at breakfast restaurant area.
- Shereen (10/5): - So glad we stayed here!
- Charmaine (10/5): - Absolutely beautiful hotel, customer service top tier.
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