Homewood Suites by Hilton Lake Buena Vista - Orlando
Location: 11428 Marbella Palm Court, Orlando, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Homewood Suites by Hilton Lake Buena Vista - Orlando offers a convenient location just minutes away from Walt Disney World Resort. Enjoy spacious rooms with flat-screen TVs, kitchenettes, and separate living areas in select rooms.
Top-Notch Amenities
Start your day with a complimentary breakfast, take a refreshing swim in the pool, and stay connected with complimentary WiFi. Keep up with your fitness routine at the on-site fitness center and unwind at the evening reception.
Nearby Attractions
Explore Universal Orlando Resort and SeaWorld Orlando, located a short distance away from the hotel. With a transfer service to Epcot and various attractions nearby, your stay at Homewood Suites will be both comfortable and exciting.
Book your stay now at Homewood Suites by Hilton Lake Buena Vista - Orlando for an unforgettable experience!
Important Information
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Lower bathroom sink
- Outdoor furniture
- Shallow end
- Fence around pool
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Security alarm
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Free beach shuttle
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
This room features 3 flat-screen TVs with cable channels. A kitchenette is provided as well. Guests will enjoy the comfort of a separate furnished seating area with a sofa bed. A dining area with table is also provided.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Privacy curtain
- Single-room air conditioning for guest accommodation
-
King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
This accessible room features a flat-screen TV with cable channels. A kitchenette is provided as well. Guests will enjoy the comfort a sofa bed. A dining area with table is also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Two Queen Beds - Hearing Accessible/Non-Smoking
Featuring free toiletries, this double room includes a private bathroom with a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room features a flat-screen TV, a tea and coffee maker, a dining area and a wardrobe. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
-
King Studio Suite - Non-Smoking
This room features a flat-screen TV with cable channels. A kitchenette is provided as well. Guests will enjoy the comfort a sofa bed. A dining area with table is also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Privacy curtain
- Single-room air conditioning for guest accommodation
-
King Studio - Mobility and Hearing Access/Non-Smoking
This room features a flat-screen TV with cable channels. A kitchenette is provided as well. Guests will enjoy the comfort a sofa bed. A dining area with table is also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
-
Suite, 2 Queen Beds
2 Queen Beds
Layout - Living room, dining area, and sitting area
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free weekday newspaper, and phone
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Separate living room
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Closed captioned TV
- Travel crib
-
Suite, 2 Bedrooms
1 King Bed and 2 Queen Beds
Layout - 2 bedrooms, living room, and dining area
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free weekday newspaper, and phone
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Separate living room
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Closed captioned TV
-
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
1 King Bed
Layout - Living room, dining area, and sitting area
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free weekday newspaper, and laptop-compatible safe
Comfort - Climate-controlled air conditioning
Accessibility - Low-height view port in door
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Separate living room
- Bedsheets provided
- Bathroom grab bars
- Soap
- Closed captioned TV
- Portable shower seat
- Lowered peephole/view port in door
- Visual fire alarm
- Wheelchair-width doorways
-
Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King Bed
464 sq feet
Layout - Living room, dining area, and sitting area
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Sofa bed, free weekday newspaper, and laptop-compatible safe
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Separate living room
- Bedsheets provided
- Soap
- Closed captioned TV
- Portable shower seat
- Lowered peephole/view port in door
- Visual fire alarm
- Wheelchair-width doorways
-
One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
This room features 2 flat-screen TVs with cable channels. A kitchenette is provided as well. Guests will enjoy the comfort of a separate furnished seating area with a sofa bed. A dining area with table is also provided.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Privacy curtain
- Single-room air conditioning for guest accommodation
-
One-Bedroom King Suite - Non-Smoking
This room features 2 flat-screen TVs with cable channels. A kitchenette is provided as well. Guests will enjoy the comfort of a separate furnished seating area with a sofa bed. A dining area with table is also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Privacy curtain
- Single-room air conditioning for guest accommodation
-
Queen Suite with Two Queen Beds - Hearing Access/Non-Smoking
This room features 2 flat-screen TVs with cable channels. A kitchenette is provided as well. Guests will enjoy the comfort of a separate furnished seating area with a sofa bed. A dining area with table is also provided.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- anmasis (10/5): - Todo. Excelente hotel, las instalaciones son excelentes, en especial la habitación familiar en la que nos hospedamos. El hecho de tener cocina le da un plus muy bueno. Todo excelente
- Andrea (9/5): Buena opción si vas a los parques - La jubilación es perfecta, estás justo en el medio entre los parques de Disney y los de Universal. El entorno es muy seguro y tiene muchos restaurantes y el personal del hotel es un 10! Super amables y serviciales. El desayuno tiene poca variedad, básicamente todo con harinas. Por otra parte el servicio de limpieza de las habitaciones debería mejorar mucho más
- Laurie (8/5): -
- JANA (10/5): -
- Silvio (9/5): Muito Boa, localização excelente, perto de tudo, entorno muito charmoso. - Hotel muito confortável, quarto excelente com ante sala, pequena cozinha bem equipada, tudo aparentemente muito novo, duas televisões, uma na sala outra no quarto, perfeito para quem quer passar alguns dias em Orlando e pode dispor das acomodações para algumas refeições no hotel. Apenas o check in poderia ter sido antecipado pois chegamos as 14:00 e não nos liberaram. Como isto está no contrato não reclamamos, mas poderiam ter sido mais corteses pois tínhamos um compromisso agendado e não pudemos tomar um banho depois de uma longa viagem.
- Dominique (7/5): Okay - The locations distance to Walmart and Disney They offered at shuttle that does not go to magic kingdom only Epcot and it’s supposed to arrive around 9am, driver was late causing us to arrive at magic kingdom later than expected. Also if Disney closes at 10 which is the last shuttle way before the fireworks. Also, the bath tub needs work , my toddler wanted to take a bath because she’s scared of showers and it did not look clean enough for her to bathe in. They have a bbq pit by the pool, I assumed it was charcoal , it was propane and they do not put propane in so we ordered our own pit. Staff didn’t know anything about what we needed to do to get it refueled
- Sophie (8/5): Convenient, comfortable and clean - Great location, close to Disney springs. Clean comfortable rooms with good facilities. The complimentary breakfast was good and had both hot and cold options. 24h coffee and water station which was great. The pool could do with more sun loungers
- Cullen (3/5): - Some staff were useless. Room was not cleaned in 11 days,I had to ask for clean towels and bedding. Breakfast was atrocious with plastic knife and forks. I will not stay here again. You should either up your game and provide the service people are paying for or drop the price.
- Erika (10/5): Maravilhoso hotel , café da manhã completo e gostoso 😋 - Tudo perfeito 👍🏻
- Maximiliano (10/5): Excelente - Muy cómoda, excelente ubicación. Nada que decir.
- Franqueche (7/5): -
- Ronald (8/5): Very nice renovated rooms, friendly staff, clean, quiet and good location. - Good location, spacious room. Breakfast was not impressive.
- Jeremias (10/5): very happy - very clean na
- Cordellia (9/5): -
- lashaes2026 (2/5): Discriminating - Do not stay if you are african american. Very racist.
- hotel_aficionado2011 (10/5): Great Experience. Will use them again - Our stay at Homewood Suites by Hilton Lake Buena Vista was truly exceptional. From the moment we arrived, the level of service stood out—staff were welcoming, attentive, and consistently went above and beyond to ensure we had a great experience. Although our room was not ready at check-in, which was initially disappointing, the team handled the situation professionally and more than made up for it with their care and responsiveness. The suite itself was spacious, spotless, and thoughtfully designed. The beds were extremely comfortable, and having a full kitchen with a sink and refrigerator added great convenience. The bathroom was also notably large and well-maintained, making the overall stay even more comfortable. While I wouldn’t categorize this as a luxury hotel, it absolutely delivers a high level of comfort and service that makes you feel very well taken care of. Everything worked seamlessly throughout our stay. The location is another strong advantage—situated in a quiet, residential-feeling area that felt safe, yet still very close to major attractions, theme parks, and outlet shopping. It was ideal for our trip, as we were primarily looking for a comfortable place to rest and recharge during our vacation in Orlando. Breakfast was solid and offered a good variety, including coffee, juice, pancakes, bagels, yogurt, eggs, sausage, and waffles. The breakfast area was well organized and enjoyable. Parking is available for a fee, and we did not observe any concerns regarding safety in the area. Overall, this was one of the best hotel experiences I’ve had. I would absolutely return and highly recommend it to anyone visiting Orlando. I also appreciate the front desk gentleman for giving us few extra minutes to check out as half of my family were taking some time shopping and they forgot the checkout was at 11;00 AM.
- rosstY2680YS (2/5): WARNING: Parking Fines, Unhelpful Management, and Poor Service - I stayed at the Homewood Suites Lake Buena Vista for three weeks, and I strongly advise other travelers to book elsewhere. While the room itself was a good size, the terrible service and completely unacceptable management practices overshadowed the entire stay. The Daily Service Issues: Housekeeping: Housekeeping never once replenished our towels. For 21 days straight, we had to go out of our way to beg the staff for basic bathroom towels. Breakfast: Extremely basic, uninspired, and highly disappointing for an extended-stay property. Front Desk: The staff were consistently unhelpful and dismissive of basic guest needs throughout the entire three weeks. The Parking Trap & Management Runaround: The absolute worst part of this experience, however, was the parking. The hotel charges an extortionate $25 per day for parking, which I paid directly to the hotel reception. Despite this, I was issued a parking ticket by their parking management company, which subsequently triggered extra penalty fees from my car rental company. When I brought this up to the hotel, they washed their hands of it and told me it had "nothing to do with them." It was only after I escalated the issue to the Hilton corporate complaints team that the Assistant General Manager, Karina, finally stepped in and promised to resolve it. I have now been liaising with Karina for six months. After stringing me along for half a year, she has now decided the issue is "too difficult" to resolve and has reverted to the original excuse: claiming it has nothing to do with the hotel. Let me be clear: I paid the hotel directly for parking, they allowed me to be fined in their own lot, and they refuse to take responsibility or make it right. Save yourself the stress, the unexpected fines, and the exhausting customer service battle. Do not stay at this hotel.
- Ana Karina (9/5): Excelente hotel en Orlando - Habitación muy espaciosa con todo lo necesario. Hotel bien ubicado, personal muy amable Desayuno
- Claudio (10/5): -
- Christopher (9/5): Definitely a good trip - I liked the location, hotel was clean, breakfast was great, close to lots of restaurants. Broken tiles in the bathroom. Pool water was freezing cold (very hard to enjoy).
- Tori (5/5): Short - Pretty clean and updated. Spacious with a cute pool. Very close to popular areas. Restaurant has a good bar and a good food menu. Paid parking was $27 per night. I could have used that towards a better hotel with no paid parking. Breakfast was not good, bathtub was giving extended stay.
- Franklin Castillo (10/5): - Everything seems new, very nice room and confortable bed. $27 per night to park the car
- Seraiya (5/5): -
- Alysson (10/5): -
- Jcavila100 (1/5): Desastrosa por la seguridad del huesped - su ubicación es muy buena, Muy cercano a Disney La llave para accesar al cuarto no funcionó, fué la gente de servicio y mantenimiento, no pudieron arreglarlo Pedí que me cambiaran de cuarto y no lo hicieron Pedí hablar con el gerente y no estaba en el hotel Mandé mensajes por what's y no me respondieron
- Carlos Abener (8/5): -
- Isabelle (10/5): - Excellente Hôtel 👌 sur tout Isabelle février 2026
- Flavio (10/5): Ótimo hotel, muito confortável, e em boa localização. - A localização é muito boa, e o hotel muito novo, tudo em excelente estado. Não possuo reclamações.
- Graves (10/5): -
- loganc425 (2/5): Terrible service - First when we got here at midnight after hours on the road we had to spend 25 minutes downloading an app and trying to pay for parking. Once we kept getting errors we went back to the front desk and they also couldn’t get it figured out so they said don’t worry and they would take care of it. When we finally got to the room to take a shower the towels that were left were literally still wet. The next morning I asked for new towels and they never came. When we went to the front dest after coming back from our day out and asked for towels AGAIN, they said they had none. The room is mid, the service is terrible. The parking and payment is ridiculous. And apparently, you need to bring your own towels.
- Companion00573490009 (10/5): Excelente - Maria in front counter was the best
- Flavio (9/5): Fomos bem atendidos - Foi muito boa as estadias , gostei , bom custo beneficio e boa localização / acessos.
- Cristiane (9/5): -
- Rafael (10/5): -
- Yanick (8/5): - Location was great, facilities were good too. The staff was very flexible in giving us options to move our booking when our flight got delayed for multiple days. The location and the perk of the hotel being a Disney Good Neighbor were also great, a good indicator of quality The windows could not open in the room which made it smell stale after a couple of days, even with the A/C running. We only had 2 towels provided in the room which got changed every 2 days, we asked for some more towels but only got those 5 days later. The soap also ran out and did not get changed in 5 days. The toilet paper roll ran out on the second to last day and did not get replaced in the last cycle either. All in all we weren't very happy with the cleaning services provided, even after making this clear to the staff.
- Robert (1/5): Horrible stayed at homewood suites before this worst one yet - Well centered Says “Newly Renovated” shower tube is like 20 years old crack on the tube floor in bathroom is raised due to water ceiling fan makes noise (old). Not sure exactly what they renovated in this hotel
- Marina (10/5): Volveremos sin dudarlo! - Muy comodo y muy bien ubicado, cerca de todo. El desayuno muy completo. Las habitaciones son amplias y muy bien equipadas
- Paula (9/5): Really nice stay! - Very clean and spacious Hard to find the laundry and broken ice machines
- Cristian (9/5): - Instalaciones y desayuno Todo muy bien
- Rafael (9/5): -
- Deise C Z (9/5): Boa - Da cozinha que era bem completa e o café da manha que era limpo e organizado para nível orlando. Que é cobrado estacionamento.
- FlyingTPRI (8/5): Diamond stay with modern rooms fun social hour and delicious brekky - First impressions were pretty poor due to the lady who 'greeted' us on the front desk barley muttering two words and not wanting to escape the desk quick enough (there was a sign on there saying she'd stepped away so unsure if she'd been taking a break and wasn't quite awake yet). However the room itself was beautiful. We were upgraded to a 2 bedroom suite due to being a diamond which was greatly appreciated although we werr also charged for this which the check out staff kindly organised a refund for. The room was Modern, clean and spacious however there was no dishwashing tablets or liquid for the machine so we couldn't wash our dishes. The Social on Weds was fantastic! Beers and wine available with some salad and sweets (embassy suites could really learn from you!). Apart from the check in lady all staff were wonderful, kind and always wanting to help. Breakfast was plentiful and fresh with staff restocking and tidying going a great job! We will without a doubt be back especially on a weds for to the social. Thank you
- laura (7/5): - Ubicación Limpieza
- marcos (9/5): -
- Nestor (10/5): Excelente súper recomendado - Excelente atención habitaciones renovadas Nada que agregar
- Pankaj (1/5): - We recently stayed at this hotel for 6 nights 7 days and unfortunately were not fully satisfied with our room experience. The room had several issues during our stay. The heater/AC in bedroom did not work properly and ran continuously despite multiple maintenance visits. The shower water was only warm, and we were told this was due to the hotel being crowded. Housekeeping did not come for the first two days but improved afterward. While the front desk staff were helpful, we were not satisfied with the room condition.
- Vicente40 (10/5): -
- Pankaj (1/5): - The room had several issues during our stay. The heater/AC did not work properly and ran continuously despite multiple maintenance visits. The shower water was only warm, and we were told this was due to the hotel being crowded. Housekeeping did not come for the first two days but improved afterward. While the front desk staff were helpful, we were not satisfied with the room condition.
- Virginia (7/5): Hotel con buena cercanía - Ubicación Que no se hiciera la limpieza del cuarto todos los días sino un día si uno no, y solo hacían la cama que no barrían ni entregaban, toallas ni papel
- Igor (9/5): -
- Marcos (10/5): Enjoy our stay. - The location and amenities. N/A
- cifre bucci (8/5): - La ubicación es muy buena, nos permitieron dejar nuestras maletas en el hotel porque nuestro vuelo salia mas tarde que el horario del checkout El ultimo dia no nos repusieron toallas
- Virginia (7/5): Estuvo bien por ubicación ves. Precio - Las instalaciones muy bonitas Que no hicieran limpieza en la habitación todos los días sino que cada 2 días, entonces no dejaban papel ni toallas limpias, ni recogían la basura sino que cada dos días y solo hacen lo básico no barren ni ordenan el cuarto
- Virginia (7/5): Buena ubicación - Las notación es, la cercanía Que la limpieza del cuarto se hiciera cada 2 días, no llevan toallas todos los días, no recogen La basura como cuando hacen la cama
- Ramdyal (7/5): -
- Nestor (10/5): Excelente - Tiene una excelente ubicación, las habitaciones están totalmente renovadas Nada
- Nestor (10/5): Excelente la renovación todo se modernizó súper cómodo para familia - Ubicación e Instalaciones Nada que agregar
- Hettie-Ann (9/5): -
- 71sudhakart (8/5): Review for Homewood Suites by Hilton Lake Buena Vista – Orlando (11428 Marbella Palm Court, Orlando, FL) - We booked our stay through Expedia and got a very good price. We stayed here for 7 days, and overall the experience was comfortable. The room was spacious and well‑equipped with a kitchen, fridge, electric stove, dishwasher, microwave oven, plates, cutlery, cups, a few vessels, a bed, bath, tables, couch, and a good AC/heater. The hotel also offers complimentary breakfast from 6:30 AM to 9:30 AM on weekdays and slightly later on weekends, which was convenient. Parking cost us about $23 for one night, and the room rates were reasonable for the area. There are a few areas where the hotel can improve. The room phone was not working during our stay, and although we requested help with the kitchen sink garbage disposal, it was not fixed. The bathroom does not have an exhaust fan, which can be inconvenient. The kitchen supplies include only dishwasher powder, with no dishwashing liquid if you prefer to wash dishes by hand. Housekeeping is done on alternate days, which is fine, but it would be helpful if this was clearly explained at check‑in. Overall, it is a good place to stay with useful amenities and good value for the price. Improving room maintenance and responsiveness would make the experience even better.
- FERNANDO (7/5): -
- FERNANDO (7/5): Tudo OK ! - Cozinha Tudo funcionou
- Shirley (7/5): Bien pero descuidan detalles importantes - La ubicación . Muy cerca de todos los lugares que visitamos No me gustó que la última noche nos dejaron sin toallas y además no hicieron la limpieza de la habitación. Estaba la basura y la cama desacomodada. Pedí toallas en la recepción y tardaron bastante en llevarlas y solo llevaron las grandes, ni una de manos nos dejaron.
- Mario (7/5): -
- Marielys (9/5): Perfecto para estar en Orlando - Es comodo para familias, súper buena ubicación, tiene cerca los parques, lugares de comida, casi todo. Repetiría este lugar sin duda. El cobro del estacionamiento es lo que no nos gustó, la tarifa es muy alta y encarece la estadía. La limpieza algunos días hubo que estar encima para que la realizaran.
- Marielys (9/5): Best family trip - Desayuno, habitación y ubicación, todo excelente Que el estacionamiento no es gratuito, pienso que eso debería aplicarse ya en el pago de las noches reservadas
- Pablo (8/5): - Me gustó la habitación muy cómoda Los televisores no tenían internet
- Shanoy (9/5): -
- Mario (10/5): -
- Laurent (7/5): Bien les chambres sont belle grande et agréable à vivre. - Le petit dejeuner Le bruit de la route la nuit chambre côté voie rapide, les derangement toute les nuit du vendredi au lundi de mon voisin de chambre.
- Mark (9/5): - good gym pool area pleasant but water cold (it cooler weather at the moment) plenty of convenient parking. didn't always get hand towels or bath mat in room otherwise fine
- Rafael (9/5): Muito boa - Quartos completos, confortáveis e muito perto dos parques. O custo do estacionamento e a cortina da banheira/box que deixa molhar todo o banheiro
- Trae (5/5): -
- Sydney Padula (1/5): - Property is unresponsive and does not answer emails messages or phone calls
- Audrey (8/5): Bon rapport qualité prix - La taille du logement Le rapport Qualité Prix Le personnel surtout la petite jeune a notre arrivée Parking payant mais gratuit après la 5eme nuit Problème d'approvisionnement pendant le week end de thanksgiving. Bruit venant de la route si vous êtes a l'arrière du bâtiment.
- Armin (5/5): - Zimmer werden nur jeden zweiten Tag gereinigt. Digital key funktioniert nicht. Klobrille lose Wasserhahn defekt. Klimagerät lässt sich nicht über die Steuerung schalten.
- Thiago (6/5): Não repetiremos o hotel. - Localização, o tamanho e a configuração do quarto. Total falta de limpeza. A limpeza acontecia dia sim dia não. Porém, nunca havia limpeza, no máximo arrumação da cama. Nem mesmo toalhas muitas vezes eram repostas. A camareira as tirava e não deixava nenhuma no quarto. Estávamos em cinco e nem mesmo havia reposição do papel higiênico. Enfim, os quartos ficavam sujos pelo uso natural por cinco pessoas, por duas semanas, e a camareira nada fazia, no máximo arrumava a cama. Café da manhã, comparado com nossa visita de 2023, caiu o nível. Os itens acabavam, não eram repostos e as opções eram bem poucas.
- ingo (6/5): - Ausstattung Defekter Klodeckel, kein mobiler Key, oft kein Kaffee verfügbar, Roomservice nur jeden zweiten Tag
- LUIS CLAUDIO (9/5): -
- Melissa (8/5): -
- Jorge (1/5): -
- CAMIL (10/5): -
- CRISTIANO GIO (9/5): Boa - Bem amplo, atendeu minhas expectativas Limpeza deixou a desejar
- Francisco Éder (8/5): Estadia confortavel. Dentro do valor pago. Entregam o que cobram. Eu voltaria com certeza. - Cafe razoavel. Condiz com o valor pago. Ar condicionado tava fazendo barulho acima do normal.
- SanwarMal (5/5): -
- MARYLENY CRISTIANE (10/5): local confortável e bem localizado - Cama confortável o sofá cama não consigo analisar mas a cama muito boa, café 24hs na recepção, café da manhã bem repetitivo mas bom para iniciar o dia, recepção tentar falar com voçê e resolver seus pedidos, ficaria novamente pagar o estacionamento.
- Daniela (5/5): A localização do hotel e a cordialidade dos funcionários elevam a categoria do hotel, mas a manutençãodo quarto deixava - Ter na recepção um funcionário que fala português, é ESSENCIAL num hotel. Esqueci o nome do rapaz, mas nos salvou em diversas situações. O café da manhã é ótimo! Não poder paga-la em dinheiro. Os espaços poderiam ser mais bem cuidados.
- fsbarros2019 (10/5): excellent vacations - Most complains about the hotel are outdated because it was completly renewed. Room smeals like brand new. Breakfeast excellent as usual at Homewood. Staff very helpful, particulary Ms Andreia and Ms Valeria.
- Maria soledad (7/5): La estadía estuve toda excelente. El hotel tiene una ubicación perfecta!! Volvería sin duda. - La ubicación es excelente!!! La poca variedad del desayuno
- Maryam (1/5): Below ZERO housekeeping - Breakfast and location 6nighys they didnt clean my room till the 4th night although at night they sent me bedsheets that i changed for my self and they came to clean the room 5th night … after i complained DAILY its frustrating its a family trip i have my two kids they literally ruined my nights to come back sleep in a clean room after full day disney parks fron 8 am till 8 pm and i get in the room to clean it my self wash bathrooms re arrange bedsheets and go wash my towels in the washing machines and dry them near the window to catch the sun !! As if am renting a room not staying at a hotel !! They should be refunding me an amount for this below average house keeping service that they didnt even offer !! … They ruined our daily nights through out the first 6 nights we stayed at …
- stephenhA2222GX (10/5): Excellent Stay After Full Renovation — Great Surprise! - Attending a meeting in Orlando, I stayed at Homewood Suites by Hilton Lake Buena Vista – Orlando, which was arranged by the organizer. Before arriving, I read several extremely negative reviews about this hotel and was ready to change hotels if I saw any of the issues described. However, my concerns turned out to be completely unnecessary! The hotel has been fully renovated (the last part of the 1st floor was being finished during my stay from Oct 23rd to Oct 25th). I was pleasantly surprised when I stepped into room 315, a spacious two-bed suite with a living room, a fully functional mini kitchen, a large bedroom with two double beds, and a bathroom with a separate sink area. The suite was spotlessly clean, quiet, and comfortable, with two independent air conditioning units. I didn’t expect 5-star luxury, but the room provided excellent amenities: high-quality shampoo, conditioner, body wash, and lotion, all neatly installed above the bathtub. Each room had a large flat-screen TV in perfect condition. There were multiple outlets near the beds for easy charging of electronics — very convenient for travelers. The carpet was new, the beds and linens were comfortable, and despite the hotel being fully booked both nights, it was peaceful and quiet. The two elevators worked efficiently, and I never had to wait long. Breakfast was much better than expected, with hot items such as eggs, sausage, pancakes, and potatoes, plus a good selection of other foods. Every staff member I encountered — from the front desk to the cleaning crew — was friendly and welcoming. They always greeted guests with a smile. Honestly, I was puzzled by the difference between my experience and the old reviews. Were those reviewers staying at a different hotel? As a scientist, I trust facts, and the facts are clear: this property is newly renovated and very comfortable. I have traveled all over the world, and I can say that room 315 would easily be considered a nice apartment in Japan or Hong Kong, and it’s larger than many 5-star hotel rooms in Europe or Japan (though smaller than Marina Bay Sands in Singapore, but still bigger than some Ritz Carlton Hotels). I cannot speak for other rooms, but what I experienced is proof that this hotel has been completely transformed. Highly recommended. Final notes: I have no conflict interests with this or any hotels, I just don't like to be misled or misinformed.
- Estrada (9/5): Fue una semana tranquila y sin problemas con la administración. Para mi y mi familia todo estuvo perfecto volveriamos a - Todo estaba limpio y en buen estado. La habitación contaba con una mini cocina equipada con sus enseres y utensilios para comer y dos camas cómodas. El desayuno muy bueno y a pesar de todo tenia un poco de variación en los días que estuvimos. De nuestra experiencia en hoteles hasta ahora este ha sido él único que no hemos tenido el problema por el olor a cigarrillos en la habitación para nada porque todo estaba muy limpio. Solo nos estuvo un poco extraño que no fueran a limpiar la habitación en ninguno de los días de nuestra estancia, pero no nos molestó ya que somos bastante ordenados y no hubo necesidad de limpieza.
- Carla (6/5): - I did not like that I have stayed here 2 other times. And this time I was notified when checked in of parking fee. 25 per day. Which was not notified before, and could not even find no where to park.
- collins (10/5): -
- M789UQmatts (2/5): The worst experience I’ve ever had - Lake Buena Bista Homewood Suites - Unfortunately, my experience has been extremely disappointing and fell far below the standards I reasonably expected, especially given what was advertised on their website. Here is a summary of the major issues I encountered: Room was not ready upon arrival (we checked in after 5:45pm after being told 4pm). Both Televisions were not tuned to any channels - they were at factory default settings. Microwave was not working (only replaced after multiple requests). No hot water available – only warm, and in some cases, hardly warm. This is a large issue. Dishwasher not working. Manager’s special evening meal advertised on your website was not available at any point in our stay. Room key failed to work on five separate occasions - leaving us stranded in the hallway waiting for extended periods of time. This continues to be a major problem as we do not have room keys at present that work. No laundry facilities on-site (requiring a 40-minute drive and additional expense). Spa was out of service and visibly dirty and smelly. The Swimming pool was very dirty and had no pool towels available. No room-cleaning by day 5 – I had to request fresh towels and empty bins myself. Smoke alarm in the bathroom triggered inappropriately. Strong paint fumes in the room resulting in asthma issues and headaches. No alternative rooms of the required size were offered when requested - we feel we have been 'appropriately dismissed' each time we have asked for assistance. On top of these problems, there was also a severe language barrier which led to me being wrongly accused of assaulting a staff member. This allegation was completely untrue and incredibly distressing. I simply questioned the staff member as to why our door wouldn't open and he couldn't understand me - SO frustrating. I am extremely unhappy with the level of service, the lack of advertised amenities, and the overall condition of the facilities. This experience has caused considerable stress, expense, and inconvenience during what should have been an enjoyable stay.
- Nelson (9/5): - El compromiso de buen servicio del personal. En particular Oscar y Gladis Estában en remodelación y hubo algunas restricciones en areas comunes pero nada significativo.
- marinadX4879UM (4/5): Sadly not the same Homewood we once loved - Homewood Suites Lake Buena Vista has been our go-to hotel every year since 2021. Year after year, I convinced my husband to come back, not because he didn't like the hotel, but because he loves trying new places. Homewood Suites Lake Buena Vista felt like a little home to me, so we kept coming back. This last time was our fifth stay there, and, unfortunately, the deal breaker. Somehow, the hotel is both under renovation and in decline at the same time. Whoever is managing this place is not doing a good job whatsoever. When we arrived, we found out the hotel was being renovated. We were lucky to get a remodeled room on the 6th floor. Once in our room, we asked the front desk if they could make up the sofa bed for us, but the answer was that they don't provide that service. It was a bit frustrating, but we didn't let that situation ruin our excitement, so we made it ourselves quickly. The room has new furniture and carpet, however, we soon noticed that the previous furniture, though old, had been more functional. The old dresser had three large drawers, while the new one only has two small ones that don't fit everything, plus some shelves where the clothes keep falling off. The new desk is narrower and taller than the old one, which makes it uncomfortable to work at. In the bathroom, the mirror is so close to the outlet that it's impossible to plug in the hotel's hair dryer, which, by the way, is now a simpler model than the ones they used to have. The complimentary breakfast felt different, too. There was no bacon on any of the days, and the new protein options weren't very appealing. The eggs also tasted different this time, which made the experience rather unsatisfying. Another change at the hotel is that they now charge 27 dollars for parking, which used to be free. We didn't have a car, but I think this could be a downside for those who do. But what truly became the ultimate deal breaker was the housekeeping service. For all these years, the hotel had offered daily room cleaning, even during the pandemic. For us, that was always a big plus, since we know some hotels in Orlando don't do that. Now, room cleaning is only every other day, and honestly, it leaves much to be desired. The dishes were always dirty, even inside the dishwasher; the carpet was never vacuumed, as the same bits of trash stayed in the same spots throughout our stay; the sink was left with hair; the bathroom floor wasn't swept or mopped; the towels were stained; and they didn't replace empty toilet paper rolls — we had to call the front desk to request more, and when they brought them, it felt like they did so begrudgingly. To make matters worse, on two or three occasions there was no running water in the room, so we couldn't shower in the afternoon after a long day out. The Wi-Fi connection was also very slow, making it difficult to work or plan the next day's activities. We live in Mexico, and never in my life had I stayed at a hotel that didn't offer daily cleaning. There's nothing worse than coming back exhausted after a long day at the parks only to find the bed unmade and messy. Having to make the bed myself in the mornings and wash the dishes before heading out is not my idea of a vacation. We stayed there for nine nights, and the room was cleaned only four times. Fed up with all these disappointing details, we checked out a day early and moved to a better hotel. When we got to the new place and I was putting on my swimsuit to go down to the pool, my husband noticed a line of bites that looked like bedbug bites. (see photo) That was the only thing missing from the long list of problems at Homewood Suites Lake Buena Vista. It's sad to see how much this place has changed, and I truly hope management can bring it back to what it once was. Leaving this hotel behind feels bittersweet, it used to feel like home.
- Martin (9/5): Un buen lugar en relación precio-calidad. - El personal de administración nos atendió muy bien, el desayuno estuvo a la altura y la ubicación del lugar es inmejorable. En ocasiones en la habitación aparecían cucarachas.
- Szedriel (8/5): I loved the stay despite the loud guests and paid parking - Honestly I love everything about the property the only thing I dislike is paying for parking I didn’t like having to pay for parking but also the people that stayed nearby on the 5th floor and above us were so loud it was annoying. Like I understand having kids but why are your kids screaming and doing the most after midnight and running down the halls as if they have no home training. I found it distasteful and rude.
- ritesh (10/5): The best - The property is always the best and nice and beautiful
- Sandra (2/5): Would not recommend - Not a lot, a lot wrong with the place. Our shower water would just trickle, we we couldn't wash our hair. The room floors were dirty, dried blood on bathroom floor, not enough towels, bed mattress was old hard, pillows smelled horrible. The breakfast food was cold at 8:00AM.
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