Hearton Hotel Nishiumeda
Location: 3-3-55 Umeda, Kita-ku, Osaka, Osaka-fu, 530-0001, Osaka, JP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at Hearton Hotel Nishiumeda, nestled in the vibrant heart of Osaka.
Exceptional Dining Experience
Savor a wide variety of culinary delights at our two on-site restaurants, including the renowned Garden Kitchen, where you can enjoy a lavish buffet breakfast daily.
Modern Room Amenities
Unwind in one of our 471 stylish guestrooms, featuring modern conveniences such as LCD televisions, refrigerators, and complimentary Wi-Fi, ensuring both entertainment and connectivity at your fingertips.
Prime Location
Situated just minutes away from major attractions like Osaka Station City and the Grand Front Osaka Mall, our hotel offers easy access to the city’s best experiences, making it the ideal base for your adventures.
Make your stay memorable and book your getaway at Hearton Hotel Nishiumeda today!
Important Information
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - 05:30 AM
Check-out: 12:00 PM
Amenities & Facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Braille or raised signage
- Computer station
- Shared microwave
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Standard Twin Room, Non Smoking
2 Large Twin Beds
Soundproofed room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels and pay movies
Food & Drink - Refrigerator
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and local maps
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Local maps
-
Standard Double Room, Non Smoking
1 Double Bed
161 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels and pay movies
Food & Drink - Refrigerator
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and local maps
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Local maps
-
Standard Triple Room, Non Smoking
2 Large Twin Beds and 1 Twin Sofa Bed
226 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels and pay movies
Food & Drink - Refrigerator
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and local maps
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Local maps
Guest Reviews
- Stephen (10/5): - Great place/
- Maida (8/5): High CP value - Extremely good location, literally right next to Kitte (!!).
Typical business hotel in Japan, rooms are small which is expected, but all amenities provided.
- Kim (8/5): - Good location to trains
- Erlando (8/5): Practical place to stay in Osaka - Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.
- Ian (4/5): - Our room had no cupboards or drawers for storing our clothes so we had to live out of our suitcases all week. I asked for a change of rooms to something which had cupboards and drawers but was advised none of the rooms had any. The room would have been OK for an overnight stay but not for an extended stay.
The buffet breakfast was barely adequate.
No room-safe to store valuables.
No blockout curtains.
No cable TV, only local Japan TV.
Unless the bathroom door was left ajar there was no airflow into the room while having a shower.
No chair(s) to sit on and relax.
Staff were polite and courteous.
Our floor and presumably other floors had a drink vending machine, an ice machine and a cold water dispenser.
Air conditioning worked well which was necessary as Osaka was very hot.
Unlimited tea, coffee and milk sachets were available in the foyer.
Beds were quite comfortable.
The hotel was located adjacent to JR Osaka Station West exit and a short walk to Daimaru shopping centre.
It was also only about 300m from the Airport Limousine Bus drop off point.
Early check-in was available for a Y3000 charge.
We certainly wouldn’t stay there again but others may see it differently.
- Svetlana (10/5): - Everything was good.
- Mark (10/5): - Excellent location and nice rooms
- Tea (10/5): - Good
- Robert (8/5): - I've stayed at the Nishiumeda multiple times and will stay there again on future trips to Osaka. Their pillows can be bigger and fluffier. They have added additional washer and dryers to their B1 level which helps with my longer stays. Their breakfast is always good and price is reasonable.
- Michelle (10/5): - Super close to Osaka station. Just down the ally. Laundry onsite. Spacious enough room. No complaints.
- James (8/5): Decent stay - This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.
- Walter (8/5): Convenient location - The hotel is located less than 5 minutes walk away from the JR Osaka west exit, which provides convenient access to the Osaka loop line and Kansai airport express Haruka. Metro station is also nearby. Lots of shopping and food options are available. We can easily spend a couple of days in this area to see them all.
Our room with a double bed was small but had enough space for us to lay suitcases flat. The bathroom amenities were a little bit dated compared to some of the newer properties we had stayed before, but they work just fine. Overall the room was clean and comfortable. The room faces the train tracks, so we could hear trains as late as 12 AM and as early as 5:30 AM.
- Yashaswini (8/5): - Very clean
- SANGWOOK (8/5): - Convenient access.
- April (8/5): - Great hotel. Service and amenities was excellent
- Ralph (8/5): - great place but room a bit on the small size. Hard to use air con as all buttons in Japanese and no info except 'point it at ceiling to use' . Overall good place
- JUAN (10/5): - The Hearton Hotel is located just meters from Osaka Train Station, offering easy access to multiple transportation options. The hotel's condition is very good, and the service is excellent.
- Selby (10/5): - The staff was very helpful, especially with helping us recieve our luggage through the transport service we used.
- Nicholas (10/5): - Excellent staff, room was great quality and location is super convenient
- Kai (4/5): - It's clean and they provide amenities. But that's the bare minimum in Japan. Considering how much we paid for this the shower temprature was not stable and staff weren't thaaaat great. Location is convenient for transportation to most places much not much around the station itself
- Kendall (10/5): - Great stay!
- TOSHIFUMI (8/5): - 朝食がイマイチ
- Manu (10/5): - Very close to stations and lots of shopping options. The stay was very pleasant and would stay again.
- Toshiko (6/5): - 良い。
- Verified traveler (10/5): 万博客にも大人気 - 何年も前から定宿にさせていただいていますが、大阪万博の開催期間に入ったら、さすがに大盛況!これまで見たことがないくらいに多くの宿泊客がいました。
それでもとくにサービス低下などは感じられず、今回もたいへん親切にしていただき、ありがとうございました。
- Mirian (10/5): - -
- Saki (10/5): - JRも地下鉄も近く、キッテの横なので飲食店にも困りませんでした。ホテルも清潔感があり、部屋にペットボトルではなく浄水器で必要な分頂けるのがエコで、好印象です。快適に過ごすことができました。
- PAK LAM SIMON (8/5): - toilet, room tv is clean but it is bit old fasion
location is good, quite near JR Osaka west exit
- Kaylin (8/5): - It was a nice experience.
- Sachiyo (10/5): - 交通の便がよく、ショッピング「を楽しめました。
- Wataru (10/5): - Great
- Wataru (10/5): - Great
- Verified traveler (10/5): - ビルボード大阪のライブの後に宿泊。ライブ後もホテルまですぐで便利でした。
メイク落としから乳液まで、スキンケア用品は一通りあるのが助かります。(フロントで自由に持って行くスタイルです。)また大阪に行く際は利用したいです。
- yoko (8/5): - 朝食が美味しい
- Kent (10/5): - An excellent place to stay for visitors to the city and surrounding areas.
- Richard (8/5): - Room was small. Hotel is convenient to Osaka and Umeda stations. Lots of eating places nearby. Was very quiet even though it is next to the train tracks.
- Megumi (8/5): - 素泊まりでしたが、ゴールデンウィークで他のホテルの宿泊料金が高い中安くで利用でき助かりました。
また旅行の際は利用したいと思います。
- TING FUNG (10/5): 性價比高 - 地点很棒,但房間比較細,舊式設計及裝修,但保養好整潔度不錯,沒有泊車位,要泊附近停車場,服務不錯。
- KyokoKyoko (8/5): - 万博へ行く為利用しました。
ゲスト何多いということで6:30から朝食をやっていただき助かりました。荷物も快く預かっていただきありがとうございました。
- masao (4/5): - フロント対応が良くなかった。
接遇を大切に
初め悪けば後まで残る
- Marine (8/5): Trés bel hôtel - L'hôtel était très beau et très propre. Le personnel de l'accueil est gentil. Juste deux petits bémols : chambre beaucoup trop petite (impossible d'ouvrir les valises au sol) et aucun choix en petit déjeuner sucré. C'est difficile quand on ne peut manger qu'un croissant tous les matins. C'est un peu dommage.
- Maydelin (10/5): - Nice location, close to the train station, taxi options and many shops and restaurants. Their breakfast buffet was also very nice as well as the rooms and staff.
- HANYOUNG (6/5): 접근 용이 - 오사카 엑스포 기간이라 그런지 숙박비가 너무 비싸네요
오사카역하고 가까워서 접근성은 용이했습니다.
- 722LynnM (10/5): Was ok - We booked a twin room which was very pleasant looking. It was convenient for the sights in Osaka and the proximity to the station. They provided the usual items along with and tea bags but no milk…which I was not pleased about. Our instructions said to leave by east of station exit which was not easy to find but we located on the way back in.
- kaimao (10/5): 很棒的體驗每天都有整理房務乾淨舒適 - 乾淨舒適地點佳
- Mao (6/5): - good
- Keiko (8/5): - 少し駅からありますが綺麗で快適でした。
電車の音が気になるぐらいで後は文句なしです。
- John (10/5): - Great value, convenient with train station close by.
- genichiro (10/5): - 高速バス乗り場に近く、空港利用の場合は大変便利です。
- KUMIKO (8/5): - 駅から近くて便利でした
- kenji (10/5): - 立地がとても良く。各駅とのアクセスが便利でした
- Alex Ramsey (10/5): Excelente hotel - Me gustó por la Ubicación y la facilidad de ir a cualquier lugar. Lo único que pienso es que el
Colchón de la cama no estaba tan bueno. Pero todo lo demás me
Encanto.
- Eiji (6/5): - とにかく駅から近くて手頃な値段なのが1番です。
- Alex Ramsey (10/5): Excelente hotel - Me gustó mucho por la ubicación.
- Verified traveler (4/5): 風呂場の水捌け悪く最悪 - 風呂場の水捌けが悪く便器の辺りまで水浸しになり水が引くまでしばらく使えなかった。
近隣の外国人泊まり客が夜の9時過ぎに廊下で長時間会話をしていてうるさかった。
- Chris Ho Kwong (10/5): - Good location next to train station
- sia (10/5): - Other than small room, everything was good.
- michael (8/5): - Good place
- Tatsuhiko (10/5): - Clean and quiet
- On Chi (10/5): - Location is good. Everything is good except our room is facing railway so we found it hard to get asleep and easily woken up by the noise of trains.
- Jurong (4/5): Hearton - The bed was terrible, soft ar one side of the mattresses. Tho rom was big but the room was very dim. A little far to the shopping street.
Will never return to this hotel again, quality of sleep affected. It’s time they changed the mattress. Toilet bigger than the one in Kyoto and tokyo
- tenzin (10/5): - Good
- Guy (10/5): - Close to Osaka station. Lots of underground restaurants and a mall a short walk away
- Yingqian (10/5): - had a great sleep. Small room but clean
- Jun (10/5): - excellent hotel, very clean. noisy because it is next to the Osaka State
- Roberta (6/5): Nice Stay - Seems like rooms got smaller from last times I stayed. Wished there were more places to sit and eat breakfast in the area besides the hotel.
- Marie (8/5): - Confidently close to metro station and airport bus.
- Ellen (8/5): - Located a short stroll away from the west exit of Osaka station. Very convenient. And though it’s next to the station it is not as noisy as I thought it would be. Also, having a later check out time is a plus for me. Will definitely stay again the next time I’m in Osaka.
- Martin (6/5): - Room was overlooking the JR tracks and was too noisy at night. Convenience stores too far away, almost a ten minute walk. Close to the JR station and the new Kitte mall. Underground mall called OsakaGarden City was nice and close to shops at the Ritz Carlton. I can’t recommend this hotel because of the noise.
- Susan (8/5): - Room was small but effecient
- Verified traveler (10/5): Excellent Location - This hotel is very convenient to Osaka Station (once you get through that maze!). The buffet breakfast was decent. Given its convenient location, I would stay there again.
- Audrey (8/5): - Good location, friendly staff
- Yara (6/5): - Dryer machine didn’t work
- LW (8/5): - NEAR STATION, FOOD, ALTHOUGH ROOM IS SMALL BUT ENOUGH FOR ONE PERSON N CHEAP. TV NOT SMART TV. GOT FRIDGE. WATER IS OUTSIDE ROOM. MICROWAVE DOWNSTAIRS.
- Maria Josefina (10/5): - Friendly staff, helpful as well
Close to station and airport express transport
- Matthew (8/5): - Would’ve liked to have coffee as an option in our room. Only tea was available.
- Lisa (10/5): Great Osaka location - Great location. Easy check in and out. Will kindly store luggage both before and after. Comfortable rooms. Nice toiletries.
- HubbellGardiner (8/5): Our Last Stop on Japan - The location was prime. We had a short walk to Osaka Station where we were able to take any subway. There were also several good restaurants nearby. The staff was friendly. The room was minute. It was clean though and the shower had very good water pressure. We had fresh towels every day. Good stay for a budget hotel!
- Antonette (8/5): - The location is perfect!
- Jesus (8/5): - Very accessible especially very near bus limousine. good food and we totally had a nice experience.
- Shriram (10/5): - Fantastic hotel and super friendly staff. spacious rooms, they even did a courtesy room clean when we were away. convenient location for osaka metro and airport limousine bus to Kansai.
- Krystell (10/5): - Quiet little area steps from Osaka station
Restaurants and shops
20 min subway ride from Dotonbori
Spacious (for the price range)
Full amenities provided (toothbrush, lotion et )
Luggage storage available
- Alireza (4/5): Bad communication - Glasses were hid in the drawer and no one could explain properly in English language to us ! We were 3 but had 2 pillows
- Verified traveler (10/5): Convenient location and nice service - The hotel is in a nice, tucked away location and staff service is exceptional. Rooms are clean, simple and nice breakfast as well. Recommend for basic accommodations and convenience to Osaka station.
- David (6/5): - The stay was fine. The rooms are small (as you would expect) and clean.
The AC took a while to kick in and cool the room down. The breakfast in the stay is a standard Japanese breakfast items with some western elements.
The area is very convenient for shopping and transit through Japan with the Shinkansen a stop away.
Amenities for the rooms are found in the lobby so grab your essentials from there before heading up.
Vending machines in each floor provided cheap beer for 170¥.
Overall an okay to moderate stay.
- Janetta (10/5): - Yes
- Camdu1 (8/5): Comfortable tourist hotel - Stayed 2 nights at beginning and end of tour. Modern busy hotel next to JR Osaka station.
Efficient check-in, can leave luggage.
Room comfortable and compact overlooking railway so some noise. Comfortable bed and 3 pillows!
But no blockout curtains so there is a lot of light coming in at night.
Didn't eat at hotel as there are plenty of restaurants and convenience stores nearby.
- Meralis (10/5): - Very close to the train station.
- Crisanto (10/5): - Satisfactory- the room was so small - very tight to dressed up- no room for the luggage
- Wayne (10/5): - Very nice place good breakfast close to train station and shopping
- Angela M (10/5): - Proximity to station and major shopping mall.
- Anna (10/5): - Cleverly designed room to maximise space and use of timber.
- Rob (10/5): - This was our first stop in Japan, was quite happy with our 3 nights there. Breakfast was fine, with western choices. Each floor has a vending machine where you can get a can of Asahi Dry for about A$2. And free ice and water. Its a short walk to Osaka station which is a tourist attraction in itself. I would have been happy to spend all the time there eating my way round all the cafes and restaurants within the station. The Kitchen Market area is nice to relax at after a day sightseeing.
- Dametria (8/5): - The location was perfect for all my travel needs
- Mingzhao (8/5): - Nice clean room, convenient to everything
- Mikaela (10/5): - The reception staff were very welcoming and held our luggage until it was time for check-in. The front desk helped us ship our luggage to Tokyo and it was picked up at the hotel. The room is a decent size for Japan and has comfy beds.
- WEIYI (8/5): - Wifi is not stable
- Hyun Ah (6/5): - Microwave is 1F. I didn't used laundry but I think that's around 1F. Don't have safety box.
If you are coffee drinker I don't think they offer coffee so We had to walk to Starbucks at Osaka station.
- Patrick (10/5): - I really enjoyed the breakfast provided during my stay. I was also very happy with my room. It was so quiet. I really liked how close to station it was.
- Rohil (10/5): - Better to stay in namba
Photos