Deluxe Golden Horn Sultanahmet Hotel
Location: Binbirdirek Mah., Binbirdirek Meydani sokak No:1, Istanbul, Istanbul, 34400, Istanbul, TR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Recreation and Views
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden.
Dining and Socializing
Enjoy Turkish cuisine at Sultan Terrace Restaurant, a restaurant where you can take in the garden view and dine alfresco. Mingle with other guests at the complimentary reception, held daily.
Convenience and Events
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Istanbul? This hotel has facilities measuring 2691 square feet (250 square meters), including a conference center.
With a stay at Deluxe Golden Horn Sultanahmet Hotel, you'll be centrally located in Istanbul, just a 3-minute walk from Sultanahmet Square and 7 minutes by foot from Blue Mosque. Book now for an unforgettable experience in Istanbul.
Important Information
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
Policies
Check-in: 02:00 PM - 12:00 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- Conference space
- Hiking/biking trails nearby
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Wheelchair accessible parking
- Free reception
- Cruise terminal shuttle (surcharge)
- Conference center
- Snack bar/deli
- Parking (limited spaces)
- Self parking (surcharge)
- Computer station
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Banquet hall
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Deluxe Single Room, 1 Twin Bed
1 Twin Bed
226 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Superior Room, Balcony
1 King Bed
Features a private balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Sultan Suite
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Family Room
1 Double Bed and 2 Twin Beds
431 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Deluxe Room, 2 Twin Beds
2 Twin Beds
237 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Junior Suite
1 Double Bed
376 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Triple Room
1 King Bed and 1 Twin Bed OR 3 Twin Beds
301 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Standard Single Room, 1 Twin Bed
1 Twin Bed
205 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Standard Room, 1 Double Bed
1 Double Bed
204 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
Guest Reviews
- Kristina (10/5): - Our stay at the Goldenhorn was very enjoyable! It is conveniently located next to all of the main attractions and the restaurants we went to that were nearby. We’re all delicious! The staff at the hotel was so kind and hospitable. When it was time to leave they made sure to arrange our taxi ride to the airport And made sure we had everything we needed. The breakfast was very good and sitting on the terrace with the view of Hagia Sophia and the blue mosquewas priceless!
- Kirk (10/5): Perfect stay - I spent one night here on a layover and I was so pleased. It’s gorgeous with a great and caring staff. The location is perfect. The views are spectacular and it was so comfortable. Will be back
- Andrei (6/5): - Overall it was an ok stay (we stayed for 6 nights, first time in Istanbul). Staff was friendly and helpful, location is good and close to historic sites. That's where it fall short of my expectations: - rooms look much nicer on the photos, not as impressive in person - breakfast lacks variety - salad/cheese/tea/coffee were ok, hot dishes were very limited (not much to choose from so most of us were skipping them most of the times)
- Jyoti (10/5): NJ stay - Overall this hotel has a great location and we had requested a room with view of the mosque. He gave us that. Buffet breakfast was very good
- Ian (10/5): Nice place, great location, amazing views! - Really nice place in a great location, 5 minutes walk from the Blue Mosque, 10 minutes from the Topkapi Palace and the Grand Bazaar, but on a quiet street so no traffic noise. Good buffet breakfast, quiet hotel, comfy bed, lots of hot water and friendly attentive staff. Views from the breakfast terrace are unbelievable, across the mosque and out across the Bosphorus. What more do you need?
- Chihiro (8/5): - Close to AyaSofia. Everything in a walking distance.
- Jose (10/5): - It was fantastic!! Excellent services from the staff, excellent location!!
- Ali (10/5): - Recently had the pleasure of staying here. Lovely hotel and great staff. Would definitely recommend to all A star service
- Muhammad Hassaan (10/5): Excellent Hotel in Sultan Ahmet District - Excellent location. This hotel is only a few steps away from Blue mosque and hagia sophia. the staff was very friendly. roof top restaurant has some great reviews
- Jorge (10/5): - Location is perfect , main landmarks are at a walking distance
- Mohammad (8/5): - The hotel was very nice and very comfortable. Easy access to the shops
- Sobia (10/5): - I like this hotel because it was non alcohol .
- Martin (8/5): - Rooms may be a bit small but with comfortable beds and pillows. Breakfast at the terrace was excellent with magnificent views of the Blue Mosque, Hagia Sofia and the old town. The waiters there are very helpful and they took me many photos with the views. The area is safe, you can easily walk to the main attractions.
- Christian (6/5): More like a 3star hotel - I am not sure if it's just how it is in Istanbul, as most things here were very expensive despite being low quality, but given how expensive this hotel is, it was underwhelming. The breakfast buffet was very mediocre (for example, no toaster for all the untoasted bread), the rooms were ok but had an old dirty carpet, and the toilet had a very noisy fan. Can't compare to other hotels in the city, but compared to the standard you get for example in Asia, this wasn't worth what you paid.
- cindy (10/5): - Amazing staff. We stayed this fall and had the. Best experience. Second half or our trip We switch to Double Tree Hilton downtown, which was a big disappointment.
- Muhammad Ebrahim (10/5): - Overall excellent experience, really prime location as everything is pretty much walking distance such as hagia sofia, blue mosque, topkapi palace, basilica cistern. Metro station is not more than 2 mins walk which is a plus if youre looking to travel to places such as grand bazar dilmabache palace etc. you can get a istanbul pass from kiosks (150 lira) and charge it to be able to use it on the metro
- CHRISTIAN (10/5): - Great place with friendly staff and splendid views of the Blue Mosque
- ALI (10/5): - Terrace Restaurant for breakfast its great very nice view
- Tahereh (10/5): - Very good location, close to grand bazar, walking distance to metro station , friendly staff ,Mr mosa in reciption was very helpful and polite, roof top breakfast was fantastic and tasty food but breakfast supervisor behaviour was unprofessional (one day I took a small piece of cake to eat on my way he quickly approached to me and with very rude manner said look; there is a camera here you are not allowed to take it outside the restaurant 🤔very unprofessional behaviour)I believe he needs more training, otherwise all other staff were very nice and dutiful,totally we had a great time in golden horn hotel and it was fantastic 🙏
- Viral (8/5): - Good hotel.
- Aqil (10/5): - Amazing
- Saeed (8/5): - The location is amazing, it's quiet and very close to public transportation. The property could be upgraded to the latest more modern design.
- Aqil (10/5): - The staff is very friendly and accommodating, the rooms are also very clean, there is also a gym downstairs, my family and I loved it.
- Nahim (6/5): - The location of the property was great and staff were very friendly and helpful. Otherwise, AC was very loud and not cooling properly. Furniture in room was also slightly outdated. No converter plugs were available, or iron or ironing board.
- Svetlana (6/5): - Central location, but walking up and down hills on uneven surface. Taxi didn't want to drive by waivy, narrow, crowded old streets, or wanted twice or triple metter prices.Buildings renovations nearby. Knowing that we stay only for 2 nights and get to hotel in around 10pm- we were assigned to cheaper and smaller room, then we booked via Expedia web. Front desk older guy talked to us with frustration. Lobby and Room decor is nice, but shows wear and tear signs.Breakfast is good. Feel like overpaid for stay and entitled for a refund in price between booked deluxe room and staying in standart room fees.
- Elizabeth (10/5): - As a solo traveler I loved this property. It was convenient to all of the major sites and public transportation. Musa at the front desk made sure I had his contact number in case I need assistance while touring the city. The hotel was lovely and an amazing view from the rooftop. They did recommend the evening river boat cruise, which was more like a nightclub on the water, which I did not enjoy. But everything else about my stay and their hospitality was excellent!!!
- Adeel (10/5): - Good experience
- Chaimae (10/5): - The hotel is in good place, you can walk to lots of attractions places. There are alot of restaurants around and transport like tram, trains and buses. The reception is helpful if you want to get a taxis with reasonable prices to the airport. Musa the receptionists is very friendly and always helpful. Thx for the welcoming environment 🙂.
- claudia (10/5): - Staff was super friendly and really took great care of us the view from the room was spectacular of the Blue mosque also the sixth floor breakfast area also had the great view of the Blue mosque.
- Richard (10/5): Wonderful Hotel - The corner room was spectacular with the Blue Mosque right outside our window. We loved the total experience. The hotel decor made us feel like we were staying in the Ottoman dynasty. The staff was fantastic, and we will stay there again in our next visit to Istanbul. Sarya and Adnan, two of the many hotel associates were great.
- Richard (10/5): Perfect Experience. - Everything from booking with online discussions with Sarya was very helpful. Check-in went perfect with outstanding service from all staff. The hotel is beautiful and the view from the terrace restaurant was the BEST. Adnan, a hotel associate who went way beyond his job duties to help us must be recognized. Thanks for a wonderful Hotel experience.
- Hal (10/5): - Ideally located to easily walk to numerous historical sites like Grand Bazaar, Hippodrome, Constantine's Cistern, Blue Mosque and view from Hotel's Terrace Cafe is simply awesome.
- Kimberly (6/5): - The location is first rate. There are plenty of restaurants close by as well as public transportation to the bazaars and waterways. Lots of sites within walking distance - it couldn't have been better. The hotel is dated and worn. It is clean without question but I would say it is a travelers hotel. There is a nice selection of breakfast items and juices in a large dining room which was a plus. Staff was always helpful and an extra bonus is the luggage scale - great for the souviners we added to our baggage! I wouldn't say the AC was broken but felt more like a swap cooler in the rooms that a traditional AC. The weather was gorgeous and the windows open easily which turned out to be perfect for us!
- Gerrit (6/5): - Did not like No airconditiong in room. Safe broke down with passports in before leaving. King size bed had no bed sheets. Shower kind of crummy. Not fit to ever go back to.
- Leslie (10/5): - Exceptional staff. Great location.
- Ching Cheung (8/5): - Nice location. Friendly and Helpful staff.
- AHMAD YAR (10/5): - A good place to stay while exploring Istanbul, close to all the historical places , also staff is very helpful and good mannered, the cleaning lady was keeping our room tidy and clean . If you want to book any tours you can just go to the reception staff and they will sort you out . Worth staying.👍
- monica (10/5): - it was great!
- Mohammed Muddassar (2/5): - The staff where rude and unhelpful.. The room is outdated and dirty. The AC and the room safe did not work. My door card failed to work every single day. I would not stay at that hotel again nor would I recommended it to anyone else.
- Martin (6/5): - The hotel has some advantages; close to the main tourists sights, Blue Mosque, Basilica Cistern etc, it is also near to the Tram Lime 1 stop. The breakfast area does provide great views and is perfect for photos. The down side for me is the noise for rooms above and to the side; very thin walls, you hear everything when people come in late, open and close door, every conversation, for that reason alone I won;t stay there again..
- Hila (10/5): - The hotel are close to the centre. Sesar and the guys working there are really was very nice and help in every question.
- Peter (10/5): - All around excellent
- Jose (10/5): - Location, location! The hotel is lactated near the Hagia Sofia and Blue Mosque and one block from the tram station. The Grand Bazaar is approximately an 8 minute walk away with plenty of shopping and restaurants near by.
- Marita (8/5): - Great location, the room was nice, beds comfy, water good, only issue was the fact there was no air conditioning, only heating and it was really warm and stuffy. The window did open for fresh air but that meant leaving the curtains open to the rooms across the street.
- Warda (8/5): - Staff very nice and helpful. Very close to the masjids, walking distance frm it
- virginia (10/5): - Nicely appointed, traditional hotel. Very clean, friendly and professional staff. The breakfast buffet was excellent. Best all was the view from both our room and the dining room. A million dollar view of the Blue Mosque and the Hagia Sophia. Breathtaking.
- Hilina (6/5): - The cleaning and the staff are good and they are friendly they helped us a lot but the room is small they picture looks so big room the reality is so small room for two queen bed.
- ADRIAN (8/5): - Cleanliness, helpfulness, cleaning.
- joseph (8/5): - I have used this hotel several times. Location is very good. Hotel clean and well kept. Staff is excellent and really help you.
- Fraser (8/5): - Great location for lots of the major sights
- Verified traveler (10/5): - The property was amazing and personal were really friendly and helpfull
- Ahmad (8/5): - This property it has nice views to the sultan ahmad
- Jeanette (6/5): New year 22 - Have stayed many times usually 2/3 times a year as location is great and always been reasonably happy this time I asked for a birthday cake for my husband it didn’t appear the woman said by email discuss with the front desk they knew nothing about it?? We asked them to get us a taxi to airport after having an experience with a taxi wanting to rip us off and the guy arranged his friend and agreed 250tl we had paid 180tl for airport direct to hotel on the meter, taxi fares went up in 1 Jan. The driver didn’t use the meter and was absolutely crazy amazed we landed at airport in one piece! Then he wanted 300tl after agreeing the price and refusing to use the meter . I know this goes on and no meter no argument which is what I said to the driver and gave him the agreed amount! Service was distinctly lacking this time maybe we have stayed too many times so will have a change next time.
- Asim (6/5): - Postives: 1) Location. This is the ideal location and I have been 3 times to Istanbul. 2) Room was ok, maybe a bit small but sufficient. was on 4th floor so view was ok as well. 3) staff was friendly including cleaning lady who came every day around 12-3pm. 4) 2 water bottles given every day. We used the fridge for our own milk and cola. 5) Weight scale in the lobby which was useful for the luggage. 6) view from the 6th floor (restaraunt/ breakfast. Negatives: 1) no Iron available. Have to use their laundry service apparently. 2) Breakfast is ok, they have a selection of things like cheeses, boiled eggs, scrambled eggs, salads, cereals, small breads, biscuits, milk, tea and juices. So in that regard it is good. but the negative is that most of it is cold. Breakfast starts early(7:30) but we went at 8:00 and by then most of the hot stuff is lukewarm if that. They don't add anything hot along the way. 3) Tv. Some of the other places/hotels have some channels in English or international channels. There was none here (actually only Aljazeera international was in English). Now I understand most people may not watch TV when abroad, But all channels are in Turkish. So this is just a warning I think the Positives may outweigh the negatives. It sound like its pot luck with the rooms. Some people in the review may have got bad luck
- Hina (10/5): - The view was beautiful from rooms and terrace
- Sana (10/5): Great customer service - Wonderful staff Yummy breakfast, rooms are small but most of them are in Istanbul
- Nusrat Nasa (10/5): Perfect in every way - It’s a beautiful hotel in a perfect location, with stunning views ( from 5 th floor). The staff a truly wonderful, from reception, cleaners to Resturant manager ( such a lovely person). I would like to say a special Thankyou to Saraya who went out of her way to make sure I was happy and comfortable during my stay . Will definitely be back insha Allah
- Ziad (8/5): - It is in an excellent location and within few mins walk from Haggia Sofia, Sultan Ahmet mosque and Sultan Ahmet metro/tram station. The breakfast was awesome served on the top floor overlooking a stunning view of Istanbul landmarks. The rooms have the Ottoman style interior, clean and the bed was excellent, the staff were very helpful with any quesions I have. I will use the same facility if I ever visit Istanbul in the future.
- Barry (8/5): - I have trouble writing reviews. The hotel is a very good 4 star hotel. That is, when compared to other 4 star hotels, the Golden Horn is in the top group of their competition. After reading other reviews, I began thinking I chose unwisely. So, this review is an”anti-review”. There were many unkind reviews of the staff. We never encountered any issues. We were always treated properly, and everyone was very helpful. We ran into one major non hotel issue. The staff was extraordinary helpful. Our room was excellent, and was cleaned daily and well. The room was always tidy. Contrary to many reviews, we saw no mold. Reviews indicated that the hotel is a bit run down. We saw none of this. The hotel is very well maintained. Much criticism has been made about their breakfasts. The breakfast was a far better than average Turkish breakfast buffet. It didn’t contain many items that you would find in a breakfast buffet at a four star buffet in Kansas. However, we weren’t in Kansas anymore. Many salads, excellent yogurts, olives, cheeses, cold cuts, sweets, good coffee, decent juice, cereals, breads—look at the pictures from of the buffet from the hotel. They are accurate. Biggest negative was dinner. We were tired and the weather was rainy so we went to the hotel’s restaurant. Over half of the choices were unavailable. Drinks were canned. As they do not serve alcohol, we expected kinds of fresh juices. Cold drinks were canned. Finally, the views of city are extraordinary!!
- Kamran (4/5): Too noisy - Too much noice from outside rooms and from outside window.
- Hal (10/5): - Love the lobby, bedrooms, and hallway art decor and professionalism of the staff. View of Bosporus from restaurant is breath taking.
- Bladimir (8/5): - Good hotel with excellent customer service. Walking distance from Blue Mosque.
- Adnan (8/5): - Good experience
- Taha (8/5): - i booked two rooms with sea view but one of them only saw the garden, complained twice but no change
- Verified traveler (2/5): - Manager was rude
- Alkhatab (10/5): I like everything starting from staff - It was amazing
- Verified traveler (10/5): - A true gem in the heart of the Sultahnamet. Our room looked over the Blue Mosque and Aya Sophia. Classic Turkish design with great bed and bathroom. Free breakfast was outstanding buffet.
- Verified traveler (10/5): - Location are very good
- Verified traveler (10/5): - Location
- Verified traveler (10/5): - The location of this property is very good and close to tourist area
- Verified traveler (10/5): - The customer service was extremely friendly and the hotel had a great view over the city of Istanbul.
- Verified traveler (2/5): - The service absolutely terrible. Lobby staff is good but not as good compared to amount of money per night Hotel charges. They say on expedia that hotel rooms are air conditioned unfortunately that was not the case and when I asked the hotel to turn on the air-conditioned they said sorry because it get cold at night we can't turn AC on. After telling them I have had an head operation and can not sweating as it increases the chance of infection even then they did not do anything. Coming to breakfast which was part of the package I wish I could attach a picture of scrambled egg they gave. It was re-heated in a microwave. When I said I want to cancel my booking I was charged one additional night which was hotel policy. Furthermore, when I spoke to Expedia about this they confirmed that I can cancel the booking but i will only be refunded for 3nights out of 6 or 7. As we use Expedia to make our bookings we as customers expect to atleast get the facilities being advertised on Expedia from the hotel. Overall really really bad experience and I will not recommend anyone booking Delux Golden Horn.
- Verified traveler (10/5): - Next to tram. Awesome location. Great views. Lovely and safe.
- Abdul (8/5): - Very nice hotel, location is perfect. Rooms were bit small but overall hotel is good.
- Nusrat (8/5): - Only thing great about the hotel was it’s location
- Verified traveler (6/5): more like a 7, not 8. - The location was great for walking but hard for taxis to get to. They do not have irons, it was worked out with the hotel staff but it was difficult and caused stress. They charge extra for children over 7yo. Use yelp for where to eat. The hotel was okay. We probably will stay someplace else next time. They don’t take care of the hotel maintenance. (Leaky faucets and dated bathrooms.)
- Mohsin (6/5): Average - The hotel was situated approx 5-7 mins walk from blue mosque and Sofia hagia and the local night life in sultan Ahmet area which was very convenient. Hotel room was comfortable and basic. Unfortunately the breakfast wasn't great at all it was virtually not existent. There was pre made cling filmed plates of cheese and olives and watermelon and boiled eggs for customers to have and that's it. No other dishes were prepared during our 5 days stay and the reason given was due to 'covid'. However we didn't have this issue at our other locations we stayed at. Other than that no issues. The location on the balcony was good. The rooms are decorated in a authentic vibe however it could do with a touch up and maintence i.e silicones and grouted needs re doing, or a steam proof mirror in the bathroom due to condensation etc.
- Verified traveler (6/5): - Noise insulation is very bad in rooms people haveing shower up down room As it was in my room
- Niall (10/5): - Given an 8.30am check in after a long flight. Bed very comfortable for good nights sleep.
- Verified traveler (10/5): - Very helpful and facilitating staff. Nice Turkish design and architecture. Will stay again.
- J (10/5): excellent stay - Stayed many times this time they upgraded us as it was our wedding anniversary. Excellent hotel.
- Nasir (2/5): Bad experience - not family friendly - Not family friendly. Booked through hotels.com and it was as if we were placed in the worst room in the hotel, felt like the servant quaters - ground floor room right next to reception - it was horrible - it smelt awful in the bathroom - asked to change room and they said no I had paid for a ‘standard room’ and that was the room that they had placed me in - it was right next to the staff sink. - bed sheets were dirty - they had random hairs on them and dirt stains - informed of problem and no solution - ended up getting sheets and sorting myself. - air con was only blowing out hot air and no cold air - ‘view’ was horrible - the smell from the bathroom was awful - old and outdated decor with stains on upholstery - not child friendly - no iron or ironing board available in the whole hotel (so they claimed) - no breakfast takeaway option available - even for a hungry child They only positive thing: - the location to the tourist sights
- JOSHUA (10/5): Amazing views, fantastic hotel - The views from the terrace restaurant at the top of the hotel are incredible! Friendly, helpful staff. Convenient location in the heart of Sultanahmet yet also set back a bit from all of the bustle. I highly recommend this hotel and look forward to returning.
- Adnan (10/5): - Good hotel, close to all attraction; best part was the roof top breakfast over looking Bosporus, Blue mosque and Haga Sophia. The food was also good.
- Mohammed Kashru (8/5): - Breakfast selection very limited n average but views from the restaurant is amazing and location is fantastic
- J F (4/5): Not so deluxe - Not really what we expected. The words “Deluxe Hotel” and the “deluxe room” that we reserved got our expectations justifiably high, only to be disappointed on our very first night. The room wasn’t properly cleaned, it was smelly and there was mould in the bathroom. We complained and were moved to a smaller but cleaner room next day and the stay was slightly better after that. The staff were attentive and understanding. Very good and safe location though, walking distance from the main sights and dining options nearby, good breakfast and great views from the terrace. Not so bad at the end but I suggest that you ignore the ”deluxe” marketing as well as that fourth star.
- Mohammed (10/5): Loved it - I visited Istanbul with my daughter from October 3rd through October 7 th. Our stay at the hotel was great. Wonderful staff and very helpful. we loved it and will definitely come back to stay in the next trip. Thanks
- Verified traveler (6/5): - Excellent Location of hotel near to blue mosque and Metro is few minutes walk. Many eateries nearby. Hotel rooms are in ottomans style. Rooms are with very thin walls and can hear volume voices and if adjacent room smoked, can smell through adjoining room door gaps. Rooms lacked lighting . Very poor wifi internet . Had to take on expensive home internet. Breakfast choices limited , lacking fruits , vegetarian or vegan items. With whatever limited due cross use of spoons with meat products , that too couldn’t be consumed. Lacked phone details in room to contact services in hotel . One bad situation- every time upper floors flushed , the flow of water through the pipes could be heard when sleeping . Hoped for no flooding. We were given room on 2nd floor room 209. If visiting be in the upper floors , I suspect they maybe better but can’t be sure.
- Verified traveler (8/5): - There are 2 guys on reception One of them whom i don't know his name, was very mean when we came in the early morning to the hotel for check in and my mother pleased him to let us go to our rooms as soon as possible when the rooms are empty by 12 pm, before 12 if possible. He replied with a mocking tone telling us " everyone wants as soon as possible". Anyway that was disrespectful considering our first day in the early morning. On the other hand, the other receptionist was very nice, as expected in any hotel. Breakfast was great. Everything else was great. The hotel's location, very close to sultan ahmet square, is a big advantage
- Odaly (10/5): - The weather was amazing and is the city center. You can see the Blue Mosque from the hotel and everything is within walking distance.
- Verified traveler (6/5): - Location very good to main attractions Staff very laid back Noisy at night - banging doors, guests Room space tight A fancy premier inn !
- Raed (4/5): - Family room not big enough
- Verified traveler (10/5): - Beautiful apartment, great location Edward is an amazing guy, we had a long flight from Sydney Edward drove me to the super market and helped me shop for my kids. I would recommend this to anyone specially if they are staying with children
- Verified traveler (10/5): - I liked the location, the city view, and the staff. It is very close to the tram station, the historic places, and to Grand Bazar.
- Edward (6/5): - Made Airport collection reservation but was not met and Reception failed to let us know. Safe was locked and reported first night but nobody ever unlocked despite saying note was left for the Manager. Staff were very friendly and view from roof Terrace spectacular. Was not an issue but they should notify guests that they do not serve alcohol, as other Hotels do.
- Verified traveler (10/5): - It was good food and friendly staff. I would recommend it if you are visiting Istanbul
- Verified traveler (6/5): - The hotel is on a very good location however the hotel is outdated needs new furniture
- Verified traveler (8/5): - Nice place to stay, close to blue mosque and food choices. Will stay again there. Friendly staff.
- Somaia (8/5): Overall a great choice. - The location could not be better! The hotel depends on the room. If you book a standard room you will be terribly disappointed Other rooms are much better. The view from the roof/breakfast area is breathtaking!!
- Verified traveler (2/5): Short stay (thankfully) at this dump - Avoid like the plague!!!!!!!! Hotel is dirty and hasn’t not been decorated in years. Room is dusty and not cleaned properly. Cleaners don’t change the sheets, clean properly or even care. They will re-arrange the room to make it look as tho something has been done. Rooms are poorly lit and too dark. Wooden floors which feel dirty when you walk bare foot. Waredrobes with hair inside and stained bedsheets ...... do I need to say anything more about the room???? Breakfast is pathetic. Such a small variety and not even fresh. Waiters don’t understand a word of English but when you ask them something for which there is a charge for then all of a sudden their inner Shakespeare emerges. Will charge you extra for orange juice and even milk for a baby (they will ask more for a babies bottle of milk than it would cost to buy an entire bottle). 1 lift only. Flies buzzing around. Don’t be fooled by the “terrace” all hotels in this area of Sultanahmet have the same view Reception staff are helpful but other than that there is nothing positive to say
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