Pacific Regency Hotel Suites
Location: KH Tower, Jalan Punchak, Off Jalan P.Ramlee 50250 Kuala Lumpur, Malaysia, Kuala Lumpur, my
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Central Location
Strategically located just a minute away from KL Tower, Pacific Regency Hotel Suites offers easy access to the heart of Kuala Lumpur. Explore nearby hotspots like KLCC and Pavilion within a 10-minute walk.
Comfortable Suites
Indulge in fully furnished suites with neutral tones and modern amenities. Unwind with a flat-screen TV, seating area, and minibar. Feel at home with air conditioning, free WiFi, and the option to request a kitchenette.
Dining Experience
Enjoy a delightful dining experience at Soi23 with stunning views of the city skyline. Specializing in Malay cuisine, fusion, and international dishes, satisfy your cravings without leaving the hotel premises.
Secure your stay now at Pacific Regency Hotel Suites for an unforgettable Kuala Lumpur experience amidst convenience and comfort.
Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that when booking more than 5 rooms, different policies and additional supplements may apply.
The name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that additional RM150 will be charged if cooking in hotel rooms.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Massage services
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Coffee Shop on site
- Staff adhere to local safety protocols
- Fire extinguishers
- Smoke alarms
- Food delivered to guest room
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Free pool cabanas
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Rooftop garden
Rooms Available
-
Deluxe Suite Double
1 King Bed
710 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Premier Deluxe Double
1 King Bed
409 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Premier Executive Double
1 King Bed
431 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Desk, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Deluxe Suite Twin
2 Twin Beds
753 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Superior Suite Twin
2 Twin Beds
538 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Premier Deluxe Twin
2 Twin Beds
409 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Superior Suite King
1 King Bed
538 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Superior King Room
This air-conditioned suite features elegant decor and a seating area. The en suite bathroom includes free toiletries.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Deluxe Twin Room
This spacious and elegant suite features separate dining and seating areas. The en suite bathroom includes a bath and bath amenities.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
One-Bedroom Twin Suite
Features a separate large seating area, this spacious suite is fitted with a double bed. A bath and a shower are included in the en suite bathroom.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Executive King Suite
Offering more space, this elegant suite is air-conditioned. It features a large seating area and a flat-screen TV. Free toiletries are provided in the en suite bathroom.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Premier Deluxe Twin Suite
This elegant suite features air conditioning, a minibar and carpeted flooring. The en suite bathroom comes with separate bath and shower facilities.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Premier Executive Twin Suite
This elegant air-conditioned suite features a sofa, a minibar and carpeted flooring. The en suite bathroom comes with separate bath and shower facilities.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Premier King Suite
This elegant air-conditioned suite features more space. It has a sofa and a minibar. The en suite bathroom comes with separate bath and shower facilities.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Interconnected room(s) available
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Superior Twin Room
The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Deluxe King Room
The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV with cable channels, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
One-Bedroom King Suite
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The double room provides a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Premier Deluxe King Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Premier Executive King Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
One Bedroom-Twin
The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The twin room provides a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Family Suite
The spacious family room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The family room provides a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Guest Reviews
- abdulhafiz25 (8/5): Can be improve for 5 stars hotel - For the five stars hotel, front service not too friendly to welcome residence. There's no hand soap and shower soap. Luckily i bring my own. There's have a spot of stain on blanket. But, the room is superb. Soo spacious and comfort. So far, can be improved on services.
- KOSHIRO (10/5): - everything is so good! Not too expensive,clean,comfortable,safe,we can call to the staff on the phone.
- vermagaurav111 (4/5): Bad staff, worst hotel - I stayed in this property for four nights from 5th to 9th Oct 2024 with my family. First we checked in at 9 pm, and the receptionist was busy on her phone she looked at us after 3 mins and checked us in without even a smile. There was no bell boy we had to drag out luggage to our room. Breakfast was not at all tasty, whatever options we had we are for 4 days. The restaurant staff was also rude, and didn't bother to refill the emply items. On the top they had conference running in the hothe and all the attendees were also taking breakfast in the same venue with guest, so it was crowded and even finishing all the items faster. I never seen this in my life in any hotel. House keeping was even terrible, they left garbage on floor, used utensils in the sink and didn't even bother to refill the body wash in the shower. We also complaint about broken shower and shower door, but no one bothered. I even gave a written feedback/complaint but don't think anyone listened. Pls go for a better place this is worst hotel overseas so far experienced.
- Sharul (10/5): Service at its best - In the first room the wifi wasn’t strong. Requested to change room and the service desk obliged my request.
- Weng Sum (10/5): - Easy access
- Govigarrad (8/5): 2D stay at Pacific Regency PD - This place is easy to find, good location and beach side too. You can’t access the beach directly from the hotel and there is no direct stairs, but the access is just a stone throw away. Spacious room with basic amenities, good shower and pressure. Loved the shower gel and shampoo. Lovely pool too. Will surely come back for the convenience of location. Just that the hotel needs to improve on room cleanliness. Otherwise all good!
- GUILLAUME ROUX (6/5): - Very old and smelly. Towels are demp and old. Bedding is fine and rooms are big though
- UmarAlhabshee (8/5): Good stay after many years... - PACIFIC REGENCY SUITES 22-25th Dec 2023 (4D3N) Husband & Wife. HOW TO GET THERE We arrived at Berjaya Times Square by bus from Singapore & it took 12 hours due to congested checkpoints & highways. There are plenty of bus services plying the route SG-KL. Main difference is the pickup & drop-off points in SG & in KL. Your preference depending on the place you stay. You can also take a 55min flight from Changi Airport, then KLIA Express to KL Sentral, then connecting Rapid KL to Bukit Bintang/Times Square station. You also have an alternative, FireFly SG to Subang airport; but that is another story. Upon bus drop-off we took a 15mins walk to Jalan Puncak, Pacific Regency, from Times Square. Good walk to stretch our stiff legs from the bus journey. This hotel is beside KL Tower. Used to be known as Menara Pan Global, now it is called KH Tower. CHECK-IN Fast & fuss-free, as it was already 8pm. We also paid the tourist tax of RM5/pax per night. RM10 for 3 nights, total RM30. We were provided two room cards & wifi log in. ROOM We got an executive room which is great. Room was carpeted & spacious with a king bed. There is a kitchenette with working induction stove, fridge & kettle. Coffee, tea, creamer & sugar are provided too. There are three closets, a safe, TV, working desk & a couch. Beds & linens are fresh, we had many good night’s sleeps.Bathroom has separate shower & egg-shape bathtub. Get those bath balls & gel for that evening dip & scrub, heh! F&B There is in-room dining & they also have kids’ menu. Breakfast is served on level 23, Soi Restaurant. Spread is good with a live egg station. WALKING AROUND Nothing much around the hotel but there is a 7-11 on the Ground floor. Walk to KLCC about 20mins, to Sungei Wang 15mins & 20mins to Times Square. Anywhere else, we took Grab & it was only good experiences during our journey. It was safe, economical & fast. AMENITIES Gym is on level 23. Swimming pool opens from 8am – 8pm. The rooftop bar, Loop KL/Luna Bar is permanently closed. FEEDBACK I had too many bad instances when my room card fails. It failed at the lift scan point & if that passed, it will fail at the room door. You would have to get the lift all over again to the lobby, get the card right, walk to the lift & this game happened 11 (eleven) times during our stay. I will not degrade any star for my review because of the card issue. But those who experience this problem, please inform the hotel this has happened many times. All-in-all, it was a good stay over the Christmas period. Staff were friendly, diligent & helpful. Thank you, Pacific Regency, for the good hospitality…
- Connector32230716617 (2/5): rubbish hotel in KL town - Rubbish hotel in KL town area. Check in process are slow & took 10 minutes and seems like short of manpower with poor customer service. Sour face. Room dirty, Pillow stein & rock WIFI:SUCK. Not worst it to stay here and lots of choice around there. If cannot proper manage hotel service better close down entire business. Strategy location next to KL tower and walking distance to KLCC.
- Pijoijoy (8/5): KL Tower View - My 1st impression was not really welcoming with 1 guy with a huge arrogant style.. Yes i really appreciated with our suites was upgraded for free.. As an old-timer business property, SERVICE is the most important must be remain.. Luckily another FOA name Atira as a trainee did her great job to listen and solve my requirement.. Kudos to both Atira & whole entire hotel Team. Friendliness and greetings are their habbits👍👍.. One of the team member wish me for my birthday, it shows that they are noticed about my attandnce.. Overall, i will give a full recommendation to others to stay here.. location wise is good enough for those are coming for KL visit.. This hotel located right in front of KL TOWER entrance. Convenience to move around KL City.. This is my 3rd visit.. I love this place..
- Pathfinder431021 (10/5): Perfect location. Fantastic view. Great service. Super breakfast. - The Pacific Regency surpassed our expectations. Within a 10 minute walk to KLCC and Bukit there is also plenty of options for foodies and shoppers even closer. It's rare to be in the centre of such a vibrant modern city yet overlooking the skyline and the tree canopy from the Menara Tower across the steet. The breakfast buffet is such great value with lots of variety and the service throughout the hotel was inpeccable. We will be back. Thanks to everyone for our memorable stay.
- GrandTour33151180640 (6/5): Not so bad but not so great either. - The hotel staff were friendly & accommodating. However, the food they served for breakfast were horrible. They served the same food everyday. It seems like they were leftovers the day before. Hard boiled eggs were cold instead of freshly cooked. Bread were stale, butter were old.
- krsaputri (10/5): Downtown hotel with a swimming pool view petronas - Came here on 2017 with friends for 1 night,it was a great hotel near kl tower,You just can walk to klcc also, downtown area,there is bath up also,at that time im not get the room with the best view but overall the room was great! there is rooftop swimming pool view to twin tower
- Brian (10/5): - All great
- OnAir33452826888 (2/5): Do not stay here - When i get this room, my hotel card can’t be attached to the plug to switch on the electricity in that room. It has to be done manually. toilet cant flush properly. You have to flush several time to make sure the toilet bowl clear. Toilet has no handheld bidet. Room has bad odor might be from the cabinet. Bed sheet have stain. The lock in this room is broken too.
- 662asyrafm (6/5): Can do better - Pros - walking distance towards KL Tower - spacious room and bathroom with big bathtub - fast check in and check out. Deposit RM100 - got induction cooker Cons - room looks and smells old - dusty cabinets - no basic utensils - hot shower not functioning - bathtub drained all the water out
- Clark (4/5): Clark marshall - one of the english tv stations not working. hard to access the pool if your got mobility problems.guy on reception not helpful. 3/5 stars didn't enjoy my stay.
- C7213EC_ (2/5): Personal Item - brace (upper part) was missing - The worst hotel experience ever Here is a note - Dont let this hotel ruin in your traveling mood Celebrating the new year eve in the hotel, after one day shopping in KL Came back our hotel, found out inside my brace case was left out only one lower part brace (I placed on the basin in the bathroom) Just curious why my brace upper part was missing? who want stolen it?
- hfgjdhxjdfjbfdbjufds (8/5): Spacious room with nice view. - The carpet leaves a smell but very minimal. Bathroom mirror was quite dirty. No basic utensils provided although there is cooking stove in room. The parking ticket is pricey as well (per entry). had to opt somewhere else. Nonetheless, room is so spacious with affordable price. And the view from our room overlooking the whole city. plus, the breakfast buffet is decent for rm30 price.
- Willowsinoz (8/5): So close to the Menara Observation Deck - We stayed on level 17. The room was very spacious and had a large bathroom with a nice bath. The view from the window was of another building, so no view but therefore little road noise. The noise did seem to travel from next door's room very easily though! It's literally opposite the Observation towers and you can buy tickets at the concierge (although it's a little bit of a hike up the hill!). It's also only a 10-15 minute walk to the Petronas Towers, so very well situated.
- VivianTai (4/5): Run down hotel, not renovated as claimed after covid - Run down hotel with mould sink, shower door and stained toilet flush buttons. On our second night the air con started dripping at 1am and flooded the entrance area. Had to put towels on the floor and refrigerator because water was dripping on it. Registered at 11am but didn’t get room till 5pm. Because they were short of staff to clean the rooms.
- Emily (2/5): - Our room wasn’t ready until 6pm when checkin time is 3pm. When we finally got into the room it clearly had not been cleaned properly, hairs and dirt / dust everywhere. Wouldn’t recommend staying here.
- 800George (4/5): Lovely Foyer but let down by other parts - We booked into the suites on our way back to UK from Australia. The room suite was very roomy and clean. However, you could see that the hotel needed a face lift, little things broken or worn. In the morning we went to the breakfast restaurant, the first thing I noticed was the glass door at the entrance which looked as though it had not been cleaned for a very long time. Also, there was a display cabinet in which food had been placed, which was filthy. there was a bad smell in the room which was coming from the carpet which was absolutely filthy with stains. If you are thinking of having breakfast here I would not bother. I felt that we had been lured in by the front entrance. On the plus side the staff on reception and on the concierge were excellent. Until this place is cleaned up I would giveit a miss.
- IPGHY (8/5): Comfortable but old - Pacific Regency Suites is located near to shopping centres. Hotel premise is clean just that it is a bit old. I like that our room is bright and spacious. Overall our stay is relatively comfortable and definitely worth every dollar spent.
- J-Sun (2/5): - Please dont list this as 5star, it does not come close to 4 star Mechanical issues, room rings and whistles Windows are dirty Staff is not responsive
- Toyb0x (2/5): Not recommended For Family with kids. - Building not well maintained with Dirty Carpet as though not vacuumed, Dirty toilet with hairs around no Bidget so hard to clean babies, buch of hair found beside the bed informed front counter staffed they assign house keeping, blood on switches. Swimming pool inconvenience lots of stairs to climb and no towel. Too many to say but staff are quite friendly and food is nearby. Didn't try the breakfast or food at hotel cause saw the review quite bad.
- 772helenab (2/5): Do not stay there. - Awful hotel, nowhere near advertised 5 star. Blocked toilet, problems with hot water. Missing toilet paper, flickering light in the room. Hotel is run down and poorly managed. Unhelpful staff. Dark dining room and poor breakfast. Don’t stay in this hotel!
- Wulfehunter (8/5): Good business suite - Big room, value for money & good location. Loop bar is great hangout especially on weekend. Having some problems with housekeeping staff but the manager promptly & professionally resolve this issue and replace us with bigger suite. All thumbs up to all hotel crew here. Highly recommended.
- KWAN HA (6/5): - - Description it claims the hotel have laundrette but it did not in operation, when enquiries to front desk they not even able to provide suggestion for where is the nearest laundrette. - The room have some noise from water pipe leakage, I reported to front desk for 3 times but there have no action from the operator. Will not be my choice for next trip to KL.
- ORSON Campbell (2/5): Worse Experience Ever - I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet
- Verified traveler (2/5): - I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.
- Verified traveler (6/5): - Showers not working properly. Bathroom sink was clogged
- Verified traveler (8/5): Can stay if you are going to be outside most day - We stayed here for 3 nights. We did not try their restaurant and laundry facilities. Cons: As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well. Pros: Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.
- Mohd Thaib (8/5): Overall was very good - Good place to stay.... Will come back again.
- Verified traveler (10/5): - Very clean and spacious room, great location, near to LC Tower and Petronas twin towers
- Aminuddin (10/5): - Good area. Location wise need to walk out a bit. Overall, fancy.
- Verified traveler (6/5): - excellent behaviour and service. prompt response. good room space
- Bibiana (8/5): Good location, superb staff - The staff at the reception and concierge was amazing: they made all efforts to please guests. Always nice, always smiling. Beyond all expectations. Excellent location - within walking distance to many sights. GoKL bus is near. Very outdated furniture and feeling. Needs refurbishment. Water/toilet had to be fixed - but staff helped immediately and solved the problem. Premier Executive rooms are nice. Those floors are also nice. Neighbouring high buildings block the view, you have to look at walls. City view rooms are good. Simple glass windows make rooms noisy if looking on aircon machines of neighbouring buildings. Very basic breakfast (no real selection for European continental) but it is cheap and the staff is very nice and helpful. Pool area has superb view. It is rather a bar than a recreational area. In general: very good value for the money with very nice staff.
- Verified traveler (6/5): - I have been before, hotel only average, location is good . Price mach the standard, lobby small and crowded, View from 33 floor is good. staff is helpful , food is average.
- Verified traveler (10/5): - Always love staying here with my fiance. Most of all enjoyed the bathtub and the view, thats why we always book this hotel when we are in KL. Easy to walk around as everything is nearby. Staffs are friendly and welcoming. Hotel in room dining menu is good and food is in big portions. Lovely hotel!
- Humphrey (8/5): - Inside hotel was decent, older building well kept with steep driveway on hotel main entrance which is 7th floor by elevator. There is constant flow of office cars parking. The building entrance is on the back of hotel. Al this took some getting used to. The valet - transport is an outside vendor with outrageous pricing. Walk down and get a taxi.
- Verified traveler (4/5): - The place looks tired....ten years ago it would have been nice. Zero upkeep.
- Verified traveler (10/5): - Great comfortable stay, although there are some wear and tear areas due to the age of the hotel, but super clean and well-maintained for the age!
- Ahmad Raffie (4/5): Bad stay for non smokers - At first I got a room smell cigarette smoke, changed to new one. Although it was a non smoking room but how came it smell so hard. Another the room was dusty and have food stain on the floor. I got too tired to changed the room so I stay although having allergy with dust. I try the swiming pool however I am really upset because in changing room the staff smoke there... so I decide that it. I will never choose this place again if no improvement in future. The good thing only the front desk are friendly and the waiters at cafe are very nice.
- Verified traveler (10/5): - I love it the place is so beautiful and quiet and the staff are very helpful with the quest
- MIG (10/5): - Positive: Location very good, friendly staff. Negative: Old and mediocre room cleanliness
- Verified traveler (10/5): - everything was up to our satisfaction
- Edwin (8/5): Nice hotel for the price paid - The hotel is very centralised and convenient to travel to shopping Malls. There is a still smell when u enter the room. Right below the hotel there is a 7-11 which makes it convenient.
- Verified traveler (4/5): - The furniture is too dark and lighting is too dim. wish to have bright colour furniture and brighter lighting (white light instead of yellow light).
- Verified traveler (6/5): - Condition of room was so poor, carpets with stain, bed sheet with stain too. Bathroom came without hand and floor towel. Check in was slow, and room we had requested was unavailable therefore we had to wait.
- Verified traveler (8/5): - Exceeded our expectation with the superior suite being fully equipped with amenities to cook a light meal and comfortable bed. Clean toilet and bathtub
- Verified traveler (4/5): - Housekeeping was terrible, floor was not clean, no way could we get thru on the phone on any of the stations...…..we have stayed at a lot of hotels and this was the worse....it certainly needs refurbishing, very dark and lighting very poor.
- Wayne (4/5): Ordinary - Not a bad hotel but in need of a refresh to fix broken tiles, pavers and a repaint. Rooms very comfortable but breakfast is pretty bad... cold pancakes and eggs and very little western options. Wanted a $50 deposit to use an umbrella..... really never encountered that before.
- AL (10/5): - Hello AGAINS, REGARDLESS OF MY JOURNEY FROM OASIA SUITE SERVICE APPARTMENT TO PACIFIC REGEANCY HOTEL AND SUITE IN FROM OF MENARA KUALA LUMPUR, I WAS FALL IN LOVE WITH ALL THE FACALITIES THAT GIVEN TO ME FROM BIG FAMILY MEMBERS WITH FULL OF MANNER ALSO DIGNITY. IM SUPPOSEDLY STAYING THERE ONLY FOR 2 DAY, WITH BAR ON THE TOP OF BUILDING WITH SUPERB VIEW AT NIGHT TIME I DECIDED TO EXTEND MORE 2 DAYS AND WHAT THE FUNNY IS.. AFTER CHECK OUT ON THAT DAY, I MISS THE MOMENT THOSE FRIENDLY WARMLY STAFF WELL TRAIN BY MANAGEMENT IT SELF WELLL DONE. AND DECIDED WOULD LIKE TO STAY THERE AGAINS. TODAY 22 Jun 2019 I MAKE A BIG DECISION FOR STAYING THERE FOR LONG TERM WHICH IS 6 MONTH ON HEAD. TOTAL NIGHT IM SPENDING OVERTHERE FROM 2 DAY TILL 9 DAY CONTINOUSLY AND SOON WILL BE PART OF FAMILY MEMBER THERE. FROM THE ENTRANCE TO ROOM, ALL THOSE JOCKEY WELCOMING STAFF STANDING INFRONT A DOOR TILL CHECK IN COUNTER.. THEY A NON STOP SMILIGG AND SO HELP FULL.. CREADIT TO MISS NORAZA SHE SO HELP FULL TILL I FEEL HOME AND TO ALL STUFF THERE, WITHOUT U GUY STANDING AND HELPINGG US.. WHAT A HOLIDAY MEAN TO US IF WE STAY IN HORIBLE HOTEL AND FEEL NOT SO COMFORTABLE ENVIRONMENTS WE HAD MILES AWAY FROM OUR HOME BASE COUNTRY. CONGRATULATIONS TO MANAGEMENT ALSO LEADER AND MOST IMPORTANT IS GROUND STAFF WITHOUT ALL OF U, BY DEALING WITH 1001 HUMAN BEHAVIOR AND TO MAINTAIN PATIENTS AND THOSE SMILE CARRIED A NAME OF PACIFIC REGENCY SUITE HOTEL SERVICE KUALA LUMPUR. MEAN NOTHING WITHOUT ALL OF YO.
- Verified traveler (6/5): - Quite a nice hotel, big rooms, clean but a little run down.
- Linda (2/5): - Made us pay extra 150 rm to sleep an extra hour! They were very rude! As if money is the most important thing! Breakfast was bad and we didn’t find a table
- Verified traveler (10/5): - The staff in the hotel were all very friendly and always there to help when needed the rooms always cleaned and rooms quite large plenty of cupboard space would recomend the pacific regency to to other people wanting to go to kualar lumpur
- MOHD NOOR (4/5): Not reccommended - The charge for in-guest car park is so expensive, MYR10 per day. Not worth it. The toilet has no faucet hose pipe. The food for breakfast is so limited, few option. The lighting in the hotel corridor is dimp. Typical for 90's old man hotel.
- Verified traveler (10/5): - Goodgoodgoodgoodgood and keep it up. Very strategic location
- Deen (10/5): - Nice residential hotel with very easy parking ..opposite KL TOWER
- Verified traveler (8/5): - Nice room just that some channels connection have problems, bed blanket have some stains and staying at lvl 8 you can't see any city view
- Saleh (10/5): - So good
- RAAFAT (6/5): o.k class hotel - nearby K.L tower..old furniture. good staff.terrable view.
- Lim (8/5): - The Hotel is clean & the staff is good service.
- Verified traveler (2/5): - Never stay there again ..had no hot water to shower for 5 days ...1 roll of toilet paper for 5 days 1 towel massive kicthen ..but no knives folks nothing..complaned to duty manager after 2 days but nothing was fixed ..$1
- Bahijah (10/5): - New place & new environment. Hope to come again next time.
- Verified traveler (6/5): Electric shock room 1806 - Make up Mirror Beware - The room was large and comfortable.The staff were friendly. Unfortunately I assessed the comfort and condition as unsatisfactory because I got electrocuted twice.Once I can forgive. I asked for the bathroom mirror in room 1806 to be fixed because when I plugged it in and moved the mirror the current ran through my body. Clearly I was shocked. I completed a report and gave it to the front desk on my way out the next morning. When I returned that afternoon I was told it had been fixed. Later that night, I only switched on the mirror and got another zap of equal force. The so called 'fit' that happened that day was obviously only a cosmetic fix. My concern is if a child had of touched this or someone with questionable health, it could have been more serious. Safety is critical. Quality electricians are worth investing in.
- mohd (8/5): nice hotel close to good places and handy - very nice hotel and good size suits I will defiantly book into it again.
- Verified traveler (10/5): Nice hotel next to KL tower - Great location & decent hotel in downtown KL. Luna bar at roof top must visit
- Verified traveler (10/5): Old wing executive rooms needs upgrading - The room size I've stayed in was spacious and comfortable only needs upgrading
- Ananthan (10/5): - Its a amazing stay always with pacific regency hotel suites
- Zatul (8/5): - Pro: Nice hotel and we got upgraded to huge rooms. Cons: Unprofessional receptionist-taking personal call in front of guest. Long ques for check in, small lobby, somehow this hotel pack from China tourist so they are well known for bad behavior and make me uncomfortable during breakfast.
- mammo (4/5): Not great - Stay somewhere else if u want a stress free comfortable stay. The hotel is understaffed. There were often stressed angry guests arguing with staff who had no sense of urgency. Wanting a late check out, reception tells me I can only arrange on the last day. I call only to be told the hotel is full and I can't have a late check out. I then go to reception in person and I am told completely the opposite and it's okay for a late check out. Some staff were def friendly and attentive. But overall my stay was disappointing.
- Verified traveler (6/5): - This used to be such a pleasant hotel to stay in (before and even after the renovations some time back). Recent stay was not up to previous standards. There was a cot in my room from previous occupants which wasn't removed. Electrical sockets and fixtures didn't work. I was upgraded to a better room from the superior room I asked for, but I think this was on another wing of the hotel, and not on the "premier" wing as they have it. Either way, I was too tired after travelling for most of the week, it was nice to have least clean sheets and a comfortable bed to sleep in for a few nights. Can't say if I will be back after being a long-time supporter.
- Verified traveler (10/5): Comfortable stay - room is big and clean. Buffet Breakfast is good. Everything is good.
- Daniel (2/5): - Arrived at the hotel on 22nd Jul around 5pm .because my name listed on the hotel list was only my First name and last name without my middle name . And I was checked in one day late even though I have paid for the entire steayed when I booked through Expedia. The hotel front desk refused to recognize me as the legitimate person even I shown them my Passport. So after travel for 8 hours of flight with 3 luggage’s I had to look for another Hotel even though I had paid. The hotel front desk person is absolutely unreasonable and careless about its customer. I even offer ok please book me as a new guest and charge me now and they refused and tell me the Hotel is full. Period.
- Ray (4/5): Photos in website not true - The hotel is disappointing: 1. Front desk staff unprofessional 2. Hotel decor looks old and uninspiring 3. Room not clean, bedsheets, toilet etc 4. Small insects lingering Overall very disappointed. Checked out the next morning, forget to do refunds. Booked Sunway Putra for the rest of the trip
- Verified traveler (8/5): - A nice hotel with a great staff! I couldn't believe the size of our room.
- arvind (2/5): Rude reception staff, dirty hotel - very run down. - Very rude reception staff, breakfast was same chicken curry everyday. Rooms were not properly cleaned. Hotel is very run down. Needs refurbishment
- Sean (6/5): - Good location but the rooms are a bit dark and dated and the beds definitely need replaced. Woke up with a sore back every day . It felt like a bed you would get in older hotels that are hard but dip in the middle. Good value for money paid but would not stay again.
- Verified traveler (2/5): Way below standards - Disgusting filthy smelly terrible the staff are very slow. Th bed were very dirty as were the towels
- Verified traveler (8/5): - Sink at shower - slow/bad draining
- Mohamed (2/5): - Bad service, they didn’t do their normal job until you fight with them Nothing in their food menu available
- Verified traveler (10/5): - Great Asked for a twin room but hotel was full. Got an upgrade and an extra bed
- Mazen (6/5): I was on a business trip for 4 days - The room I check in first was bad, AC doesn't work, emits unfresh air. Bathroom sink was clogged and accumulated stinky water! The staff change my room into a much better room, with nice view. Price is higher that the quality I expected. Some cups were cracked, and saw ants running on the kitchen counter. Lights are dim! breakfast doesn't have much of Western choice, but more of Chinese style! no cheese, no jam, no croissants! but noodles, rice, chicken, eggs and toast!
- CW (8/5): - Stayed here recently for 4 days and 3 nights for two people. I booked this place due to the convenience around the area and within a fair walking distance range to different leisure areas. The rep said that there are no two twin bed bedrooms available (as we had booked) as they are all full. Let me mind you, I booked this hotel approximately one month ago prior, so I was a little surprised at how there were no rooms available. The rep that helped me told me that they will upgrade my room to Premier Suite for free and will add in an extra bed complimentary. I was like OK, that’s fine. If I was not satisfied, I am more than welcomed to move back to the Superior Suite, which I had booked initially. I ended up staying in the same suite room as my family member and I liked it and did not felt the need to move our luggage back out. One thing I would like the hotel to improve on is the house keeping. I have never seen such terrible service ever! On the second day of my stay, they did not restock any hand towels. No problem - I called and it took at least 20 minutes to be delivered to my room!! On the third day, no hand towels, and no bath/shower mat for the floor and no water at all. We had to leave the room the find the housekeeping gentleman and and asked for supplies. He had no bath towels in his cart so he give us an additional two large bath towels to compensate. He then gave us one water bottle and said he had no more. Overall, stay was pleasant for a short while.
- Verified traveler (6/5): - Close to KL tower & walking distance to monorail Surounded by office, banks & hotels Near to restaurant
- DAVID (10/5): 4 night KL - nice big suite room, very friendly and welcoming staff.
- Verified traveler (6/5): - The hotel room was spacious. But it needs serious upgrading, renovation and refurbishment to give customer a newer modern comfort. All the furniture, kitchen utensils were old.
- Verified traveler (6/5): Awful - Dated hotel with several banks of lifts seving several blocks. On many occeasions this was very inconvenient. There were many staff but most struggles with instructions. The rooms were very luxurios. There is a rooftop pool bar that doesnt open until 5pm!!!
- DarNice (4/5): Not the Hotel We Expected. - 1. When guests are on a special holiday, i.e, honeymoon, anniversaries, birthdays or any other special occasions, hotel staff should arrange a room if not an upgrade, at least the one at the corner away from the noise of people going in and out of the elevator. 2. Linens were dirty, with bloodstains and yellowish stains. Before you sell your room, you should have someone check if all are in order. 3. Iron was not available. Called the operator because nobody answers from the housekeeping line. Housekeeper came to our room to check if we were telling the truth that the iron indeed is not in the room. After checking, informed us that it is not available until 9 am when the other guests have checked-out. Since all the iron is attached together with the iron board in the room. (apparently, ours is not! - obviously) 4. Requested for housekeeping on the second night, since too tired to change sheets on our first night, we just flipped the sheets so we won't sleep on the stains. Housekeeper did clean the room but pillow cases were not change. I can vouch for it because i slept with the very same pillow on the first night, with a black stain like that of a dead mosquito. 5. 2 mosquitoes flying around. We have to turn the air-condition to full blast to get rid of them. 6. Room slippers were not provided in the room. If you want one, you have to call the operator. Disappointing. 7. Front desk staff doesn't look happy. Concierge were okay. Smiling faces than the rest.
- Izad (8/5): Nice hotel - Nice room with easy acceseble.
- Simon (8/5): Kuala Lumpur April 2018 - Nice hotel and friendly staff. Could have done with a nicer bar and restaurant though. Breakfast was always busy and not always somewhere to sit
- Verified traveler (10/5): Great hotel - Great resonable priced hotel well worth the price with great helpful staff.
- Verified traveler (6/5): - We stayed 2 nights, in 2 different rooms. The first room had an annoying drip all night. And the shower flooded into the bathroom. Also we really wanted to order room service and the nice man at the front desk said he would call housekeeping to send up a menu but they never came, we also wanted to buy an adaptor to charge our phones, the man said he would send up the housekeeper, again they never came. All the rooms should be stocked with room service menus! We eventually just had to call and order with no menu and just asking for what we wanted. Otherwise all they staff were very friendly and the room was clean and comfortable. Good location and easy to get everywhere
- Tuong Ngie (8/5): - Nice and clean, value for money
- JL (6/5): - This hotel has two buildings, one of which is newer and the other of which is quite old. When I arrived at the hotel, I was given a room in the older building, and this room was extremely old. The deal breaker was that the air conditioning was not working well so the room was quite hot and stuffy. I requested a room change, and I was moved to the newer building. As soon as I turned on the A/C in this room, I could immediately feel cool air circulating through the room, which I could not feel in the older room. Although the new room is still slightly dated, it is fairly comfortable and a good deal for the price.
- Verified traveler (8/5): - Stay was great and it’s just few mins away from kl tower
- Verified traveler (10/5): Comforty of room - The room is huge with bath tub. Even if you are just staying in the room, you can be quite relaxing by just enyoing a nice bath.
- Norsharina (6/5): - Please check and repair the shower. And why always got sound like "beep" at aircond plug.
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