Hotel Esperanza

Location: Via dell'Inferno 3, Florence, it

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Luggage storage
• Fax/photocopying
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Free wired internet
• Internet access

Rooms Available

• Camera Classic Economy

  1 Queen Bed OR 2 Twin Beds

  151 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Coffee/tea maker and free bottled water

  Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • No rollaway/extra beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Smooth flooring in room

• Camera Classic Superior

  1 Queen Bed OR 2 Twin Beds

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Coffee/tea maker and free bottled water

  Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Smooth flooring in room

• Quadruple Room

  Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a tea and coffee maker, a wardrobe, parquet floors as well as a quiet street view. The unit offers 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Single-room air conditioning for guest accommodation

• Superior Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV, a tea and coffee maker, a wardrobe, parquet floors as well as a quiet street view.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Single-room air conditioning for guest accommodation

• Superior Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, a tea and coffee maker, a wardrobe, parquet floors as well as a quiet street view.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Single-room air conditioning for guest accommodation

• Single Room

  This simply decorated room come with free Wi-Fi, air conditioning and an private bathroom with shower.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Single-room air conditioning for guest accommodation

• Double or Twin Room

  This simply decorated room come with free Wi-Fi, air conditioning and an private bathroom with shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Single-room air conditioning for guest accommodation

• Triple Room

  This simply decorated room come with free Wi-Fi, air conditioning and an private bathroom with shower.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Charis (10/5): -
• Sonia (9/5): O hotel ideal no lugar ideal. - Adorei a localização, perto de tudo a pé. A simpatia e a disponibilidade dos funcionários, no caso o Sr. Aldo. O quarto tinha água, chá e café de cortesia. As camas confortáveis e dimensões suficientes, no nosso até havia uma varanda com uma mesinha, onde se estava muito bem. Estando a falar de um hotel de 2 estrelas, está ótimo. No meu caso foi sem pequeno almoço, como tal não posso falar sobre essa parte. Alerto só para o facto de não haver elevador, para quem estiver dificuldades de mobilidade, não recomendo.
• Daniela (9/5): Torneremo sicuramente - Un due stelle centralissimo. Tutto è a 5 minuti a piedi. Il ragazzo alla reception gentilissimo ci ha dato suggerimenti per la ns visita. Quando ho comunicato che viaggiavo con mia madre anziana mi hanno fatto un upgrade gratuito per una stanza al primo piano invece che al terzo. Camera tripla grande, bagno grandissimo con doccia altrettanto grande. materassi molto comodi. tutto benissimo. torneremo nulla
• Gerelmaa (10/5): -
• Desamparados (9/5): - Fue una sorpresa la terraza aunque no pudimos utilizarla porque llovía Las escaleras muy empinadas pero es un mal menor
• Etienne (3/5): Peut mieux faire - Proche du centre ville. Chambre spacieuse Insonorisation inexistante ( espace visible sous la porte) locaux commun qui raisonne, la ventilation de la salle de bain très bruyante, manque de finition dans la salle de bain, Lit double qui se sépare en deux. Ménage non fait le lendemain
• Mary (8/5): - Location was perfect, about 5 mins walk to Piazza de Republic. Staff were very pleasant & helpful especially Aldo. Clean towels everyday when requested.
• Celia (8/5): - La ubicación en una zona perfecta y la atención del personal, aparte de poder dejar las maletas un rato después del check out.
• JEFF (7/5): -
• Erika (10/5): Would highly recommend - All was great staff was super nice
• cindy (9/5): -
• Sanabria (8/5): - la ubicación la cantidad de escaleras y el servicio muy básico.
• Bridget Anne (10/5): Great hotel! Loved our stay! -
• Maciej (7/5): Przyzwoity hotel w centrum miasta, mily i pomocny recepcjonista. - Czysto, dobry kontakt z recepcja. Parking na tej samej ulicy. Dobra lokalizacja w samym centrum miasta. W pokoju lodowka i czajnik. Hotel nie serwuje sniadan choc jest do tego miejsce. Tandetne wykonczenie pokoju: tu niedociety kafelek, tam wystaje pianka montazowa, dziura w podlodze, brak wew. klamki kabiny prysznicowej, cieknacy wezyk kabiny prysznicowej itd ale ogolnie przetrwalismy 2 dni. Na dluzej byloby to wkurzajace...
• Linda (8/5): -
• RB (7/5): - L'accueil L'emplacement en plein cœur de Florence Les étages sans ascenseur
• Annamaria (9/5): -
• Anastasia (8/5): - The staff were so nice and very helpful and the location is great ! We had a good stay 👍 The room is small so it was a bit difficult with the luggage and our stuff. But since we were there only one night it wasn't such a big deal.
• nicolas (10/5): - Literie et localisation de l'hôtel par rapport au prix X
• Lapo (9/5): -
• Beata (10/5): - Świetny personel, pokój idealny na krótki pobyt w samym historycznym centrum w cichej uliczce.
• Alberto (9/5): -
• Susan (10/5): Fantastiska dagar i en underbar stad med över 20000 steg om dagen. - Nära till allt. Rent, tyst, som på bilderna.
• Jean-Philippe (8/5): -
• Victoria Maria Benedetta (10/5): -
• Angela (8/5): Superlativo rapporto qualità-prezzo, a Firenze! - La camera è grande, è pulita ed il letto è comodo. Il ragazzo dello staff è super gentile e supportivo. Top la posizione dell'alloggio: sei a 10 min a piedi dalle maggiori attrazioni turistiche di firenze e in una via isolata per cui senza esser costretto a sentire il rumore della vita altrui. Eravamo nella camera 1. Non il massimo il bagno cieco con una aspirazione mediocre. Le finestre non si chiudono bene per cui anche se le serri con la maniglia, tirandola dall'interno (o spingendola dall'esterno) la finestra si apre. La tv non prende la maggior parte dei canali. Suggerirei una sistemata alle finestre e un innesto di zanzariere.
• Natasha (8/5): -
• Ravinder (6/5): -
• Fabien (8/5): Hôtel calme, très bien placé et bon accueil. - Hôtel très bien placé, plein centre ville mais dans une petite rue calme. On peut tout faire à pied sans souci. La chambre est spacieuse et la literie confortable. Nous avions une petite terrasse donnant sur les toits. Nous avons étés très bien accueillis par André qui parle français (entre autres) et se met à notre disposition. Très sympathique. Certains équipement mériteraient d'être juste revus (ex pas de lampes pour lire le soir, celle qui était sur le bureau était cassée. Les cloisons sont fines et on entend beaucoup les bruit à l'intérieur de l’hôtel. mais par chance nos voisins semblaient avoir à peu près les même horaires que nous et étaient respectueux des autres, merci à eux car nous n'avons pas eu cette chance partout. Point d'attention: accès au chambre par un escalier assez raide donc pas fait pour les personne à mobilité réduite. Il n'y a pas de petit déjeuner mais ce n'est pas difficile de le faire à l'extérieur.
• Jorge Ariel (9/5): Excellent value for money - - Superb location - Comfortable and clean - Very affordable for an overpriced city - To climb theee stairs may be tiresome
• SariMk71 (8/5): Keskeisellä paikalla siisti keskitason hotelli - Keskeisellä paikalla keskitason hotelli. Hotelli yllätti positiivisesti tarjoamalla pullollisen vettä päivittäin. Huone oli siisti ja suihku hyvä. Erityiskiitos mukavalle ja avuliaille respan henkilökunnalle! Hotelli on keskeisellä paikalla (mikä on hyvä asia), mutta aiheuttaa sen, että korvatulppia tarvitset yöllä, jos olet herkkäuninen, sillä kadulta tai muista hotellin asukkaista voi kantautua ääniä. Lisäksi hotellissa ei ole hissiä, mutta avulias henkilökunta kyllä auttoi matkatavaroiden kanssa(se oli siis tietenkin positiivinen asia).
• Martin (9/5): Clean, safe, and really nice staff! Would stay again. - The air conditioning was super! Bed comfortable but pillows not good. Staff so nice! Cleaning was great. Location was great! Pillows not good and shower small. Door on shower aloud water out on floor. Other than that it was good.
• Anita (8/5): Vriendelijk personeel en goede locatie - Supervriendelijk personeel. Goede locatie; dichtbij bezienswaardigheden, maar toch rustig. Netjes en schoon De bedden zijn wat hard en de kussens vallen tegen.
• sofia (9/5): -
• Aiste (9/5): Perfekt läge, fina rum, men ganska dyra. - Läge var perfekt. Priset.
• LusceS (8/5): In centro a Firenze - Posizione perfetta, a piedi si raggiungono tutti i monumenti principali di Firenze. Staff molto cordiale e disponibile! Camera pulita e in ordine Struttura un po' datata, ma niente che impedisca un soggiorno più che soddisfacente
• Manuel (7/5): - Posizione ottima. Non era presente un ascensore e l'illuminazione nella camera non funzionava.
• Themistoklis (10/5): Very helpful staff and perfect location - The location is perfect you can walk to everything. The stuff is exceptional and very helpful, they gave us great advice on where to go and what to see. The only bad thing is that it's 3 flights of stairs and after a long walk in the city this is less than optimal.
• CECILIA BEATRIZ (10/5): Muy atentos los concerjes!! Recomendable!! - Muy buena ubicación!! Nada
• Andrea (9/5): -
• Suren (8/5): -
• Elena (9/5): -
• Perin (8/5): -
• Vanessa (10/5): The receptionist was very helpful and informative, cheerful and had great enthusiasm. He does his job well:) Thank you A - The location was perfect, close to downtown and the staff were welcoming. Stairs but that’s common in Florence and rooms are small.
• Henrik G B (7/5): -
• AnaBia27 (10/5): -
• Sonia (9/5): Recomendadisimo - Cercanía al centro, habitación muy completa y limpia. Nada
• Jennifer (8/5): -
• Sylvia Veronica (9/5): -
• DIMITRA (8/5): - La atención del personal, el colchón y el calor que tenía en la habitación! La habitación muy pequeña
• Serpotta (10/5): Esperanza - Personale molto cordiale. Ottima pulizia. Stanza riscaldata perfettamente in un weekend gelido. Ottima idea la smart tv Difficile da trovare il vicolo dove è situato l' hotel
• Tony (10/5): - Tutto Tutto ok
• Sabrina (9/5): - Tutto Letto scomodo
• jose carlos (6/5): -
• SisArry (9/5): - accoglienza, pulizia , posizione, prezzo accesso un po difficoltoso tramite scale
• Samia (10/5): -
• VADER D. (10/5): - Very good location. The staff was amazing . Especially the receptionist was very helpful
• Francoise (10/5): -
• Elena (8/5): -
• MARIANNA (8/5): Jól éreztem magam, szívesen ajánlom másoknak is ezt a szállást. - Kedves, barátságos és segítőkész személyzet. Tisztaság mindenütt. A szállás elhelyezkedése ideális, közel a vasútállomáshoz, a látnivalókhoz, élelmiszerbolthoz. Az asztal elég kicsi volt, a radiátor nem működött, a légkondicionálót használtuk fűtésre, ami viszont búg, és nehéz volt tőle aludni.
• Matteo (9/5): Consigliato - Lo staff è stato super cordiale e gentile. La struttura era in ottima posizione, in una stradina tranquilla ma al tempo stesso vicino al centro. La stanza grande, comoda, pulita con un bel bagno con doccia. Ottimo rapporto qualità prezzo L'unica pecca è che le pareti della stanza non sono molto insonorizzate, per cui si possono sentire altri clienti nei corridoi se fanno rumore (dalle finestre invece non arrivava rumore, essendo che la struttura è in una via tranquilla)
• Ethel (8/5): -
• Elisabeta (10/5): - Perfect location and helpful staff. The receptionist was incredibly kind and gave us amazing local recommendations for bars, restaurants, and attractions, it felt like a personalized mini guide to the city. His tips really made our trip better. Highly recommend!
• Bianca (9/5): -
• Vincci (8/5): -
• Arianna (6/5): -
• Carla (10/5): -
• Francisca (8/5): - Bien situado No hay ascensor, no recuerdo si lo avisaban pero había muchas escaleras y para algunas personas puede ser un inconveniente. El baño es muy estrecho.
• Mathis (9/5): Très bon rapport qualité prix ! - L’accueil et la proximité de l’hôtel par rapports aux monuments ! On entends pas mal les bruits dans les escaliers et des chambres voisines
• McGleenan (8/5): -
• Tetiana (10/5): - Замечательное расположение, от вокзала 6 минут, до центра близко,все в пешей доступности. Завтраков в отеле нет,но на соседней улице есть отличное кафе My Bakery с завтраками(его нам посоветовали в отеле). Номер был чистый, кровати удобные, лифта нет, туалет-душевая чистые, в номере даже была жидкость от комаров, было тепло,грели батареи(мы были в конце февраля). Рецепция работает с 8 до 20, мы заехали в 22:30 без проблем, ключи были возле входной двери в ячейке с кодом. Рекомендую. Слышно,если кто-то ходит в коридоре по лестнице,но это было только раз,а в остальное время у нас было тихо
• Mauro (10/5): -
• Fossati (7/5): -
• Hürkal (8/5): - The location was amazing. We had a terrace and room was clean. The only bad thing about room was the heating. AC didn’t work and heating wasn’t working. Other than that everything was fine
• anonimo (8/5): Gita a Firenze per musei e buon cibo - Hotel in pieno centro
• Daniele (10/5): Ottimo personale, locali puliti e posizione vantaggiosa in centro e vicino alla stazione - Per il prezzo, ed essendo un due stelle, non posso lamentarmi di nulla, personale cortese e disponibile, molto meglio di altri hotel a 3 o 4 stelle.
• Margherita (9/5): -
• Denise Costa (8/5): Cómodo, acorde a lo que esperaba. - El baño amplio, limpio y moderno, las camas muy comodas, muy amable el personal. Muchas escaleras.
• Florencia (10/5): -
• Arapi (7/5): -
• Serena (9/5): - Posizione ottima pochi minuti a piedi dalla stazione e dal centro .
• Maria Augusta (10/5): Excelente ubicación, habitación linda y limpia y el servicio genial. - La ubicación es ideal. El hotel es pequeño, no tiene ascensor y son muchas escaleras pero el personal te ayuda siempre con las maletas. La habitación estuvo hermosa, pequeña pero muy cómoda, con una estación gratuita de café, y té. Todo muy limpio, ordenado y bien iluminado. Roberto, el encargado al llegar me dio un mapa y mucha información de la ciudad. Me descubrió un par de lugares que no estaban en mi plan original y que valieron muchísimo la pena conocerlos. Gran experiencia.
• Rodrigo (8/5): -
• Matthew (10/5): Strongly recommended - Staff were super helpful. It was very clean and very well located. Notihng
• Alessia (9/5): Tutto perfetto, posizione superlativa Staff gentilissimo - Struttura molto carina. In pieno centro, zona davvero ottima, piena di negozi e locali anche per la cena. Praticamente attaccata a palazzo Strozzi e quindi vicino a tutti i luoghi di interesse
• Pietro (8/5): -
• Francesca (8/5): - Posizione ottima, staff gentile e camera pulita. Molto silenzioso e confortevole
• Xiaoyun (10/5): 非常棒。 - 服务员态度很好，帮我们拿很重的行李，还很详细的介绍了周边景点，路程距离和美味很好的餐厅。
• Fabienne (10/5): Emplacement idéal, accueil chaleureux - Tout le personnel vous réserve un accueil chaleureux et attentionné. L'hôtel est très propre, la literie est de qualité. L'emplacement est idéal, tout est 5/10 mn à pied. La ruelle est calme. Je vous recommande vivement cet hôtel. Rien
• Ruben (7/5): -
• Paola (8/5): - Posizione perfetta: centrale e, trattandosi di una stradina, di assoluta tranquillità. Nelle vicinanze trattorie di tutti i tipi, ma anche un market non lontano. Apprezzabile l'attenzione al 'green', anche nei prodotti per l'igiene. La camera era veramente piccolina. Pure il bagno piccolino, anche se pulito e dotato di tutto il necessario. Scale (segnalate nella descrizione) piuttosto ripide.
• Asada (10/5): -
• Beyzanur (8/5): -
• Juan Facundo (8/5): - Si, muy buena ubicación. Algo incómodo la falta de ascensor.
• Ester (9/5): Súper céntrico -
• NICOLAS GASTON (7/5): - Ubicación y atención del recepcionista La almohada y la cama
• Vladislav (8/5): -
• Miriam (10/5): - Ubicación y lo amable de los recepcionistas, incluso nos subió el chico las mochilas cuando estuvo la habitación lista La única pega es que no tiene ascensor, y las escaleras son bastante empinadas. La mampara de la ducha estaba rota y pusieron una cortina.
• Sydney (10/5): - The staff were super friendly and helped me haul my luggage up and down three flights of stairs. Great location and quiet street!
• Emanuela (8/5): -

Photos