Hanoi Golden Moon Hotel & Travel

Location: 65 Nguyen Huu Huan, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Currency exchange
• Shuttle service (additional charge)
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Day Use 2 Hours

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a mini-bar, a wardrobe and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, a mini-bar, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room

  Offering daily housekeeping service, larger air-conditioned room is fitted with a personal computer, a flat-screen cable TV, mini-bar, fridge and electric kettle. The private bathroom comes with a hot-water shower, free toiletries and a hairdryer. Room features 2 single beds. Extra bed can be set-up in this room but is subject to availability and extra bed charges (refer to Policies). Guests are advised to contact hotel in advance.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room offers air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room with City View

  Offering daily housekeeping service, larger air-conditioned room is fitted with a personal computer, a flat-screen cable TV, mini-bar, fridge and electric kettle. The private bathroom comes with a hot-water shower, free toiletries and a hairdryer. Room features 1 queen-sized bed. Extra bed can be set-up in this room but is subject to availability and extra bed charges (refer to Policies). Guests are advised to contact hotel in advance.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Suite

  Providing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, a mini-bar, a safe deposit box and an electric kettle. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Single Room

  This comfortable air-conditioned room is fitted with a flat-screen cable TV, mini-bar, fridge and electric kettle. The private bathroom comes with a hot-water shower, free toiletries and a hairdryer. Room includes a cooked-to-order breakfast for 1 person. Please note that this room cannot accommodate an extra bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Andrea (8/5): - Pulita ed in ottima posizione Colazione
• Mélissa (7/5): Très bel emplacement -
• Marina (10/5): -
• MASAO (8/5): 何故かほっとする、コスパ最高のプチホテル - コスパは最高です。ロケーションも良く、大変便利な所だと思います。朝食もスケールが小さいながらも、結構楽しめますし、毎朝必ず追加の一品選びが素敵でした。私は毎回オムレツを頼みました、これがとても美味しかったのです。 男性スタッフの一人がとても日本語が堪能なのには驚きました。このクラスの宿にはとても珍しいことです。 部屋は非常にコンパクトですが、日中ほとんど居ませんのでこの程度で十分だと思います。 全般的に設備は古いですが、特に生活上支障はありませんでした。但し、とても神経質な方にはチョット難しいかも。 欠点は一つだけです。シャワーの温度調整が極めて難しかったことです。熱いと冷たいの中間設定がなかなか微調整が必要で、これにはチョットイラつきます。また、宿泊したのが6階でしたがお湯の量が少なく、特に女性は不満が出ると思われますね。私のような年寄りで、髪の毛も薄く湯量もそんなに必要ない旅人には我慢できますが。
• Hadi (9/5): Very convenient location - right next to the HK busline if ever you want to travel -
• Chiara G (6/5): - Hotel molto bello, moderno, belle camere e buona colazione. La vicinanza con la strada dove passano i pullman ed è molto rumorosa la notte... Ma dipende anche da che lato dell'hotel siete...
• Daniel (9/5): -
• Steffen (6/5): Valid for one night to catch a tour from the old city - Mid-level comfort, cleanliness, overall ok. Works to stay in the old city to catch a tour. It was not that comfortable, nor clean, and the staff seemed to not know the facilities at all and had to call the manager to turn off the ventilation in the bathroom which was super loud.
• Linda (8/5): Great option close to the Old Quarter and lots of other amenities. Staff friendly and professional. Would recommend - Location and excellent staff Breakfast choices were limited, but omelettes were great!
• Jorn (10/5): Amazing - Bed perfect, good location and very very friendly and helpful staff All good !
• Jeremie (10/5): - L’accueil exceptionnel du staff de l’hôtel
• Miguel Angel (5/5): Sólo por la ubicación - Sólo la ubicación y el personal Habitación pequeña con mobiliario en mal estado
• Marlene Morais (9/5): -
• rubia (10/5): - Great staff and breakfast. Big bathroom with dedicated area for shower.
• joanne (9/5): We enjoyed our stay very much. - Close to the centre of the Old Quarter, cafes, bars. Staff were super friends and helpful. It had a lift. Included lovely breakfast Would have been good to have some pillows that weren't so high and firm.
• bouchan (8/5): -
• Catherine (8/5): Tres bien - L’emplacement et la gentillesse du personnel
• Péter (10/5): - Very nice staff, communication was very good.
• Gernim Eloise (9/5): - The staff is very accommodating & speaks English well. The bed was uncomfortable. It was hard and i think an old foam.
• Heiko (8/5): -
• Barat (9/5): -
• KATARZYNA (8/5): Polecam ze względu na świetną lokalizację i wspaniały personel - Lokalizacja, pomocny personel Czystość łazienki
• Carolin (8/5): -
• Carodiver (9/5): Beyond and above - The proximity to everything Nothing
• omer (10/5): - The staff we great and helpful and the room was nice and quiet
• Vincent (10/5): Super hôtel à Hanoï, personnel parfait - La gentillesse du personnel, le comfort de l’hôtel Rien à redire
• Griselda (10/5): Sin dudar volveria - Todo me gustó! Jessica super amable nos atendió super atenta y hasta nos subió de categoría la habitación. Super bien ubicado.
• Nicole (8/5): Good value for money. - The staff was gentle, the place clean and well located. The bed was really too hard for us.
• Anna Giovanna (8/5): Perfetto per due notti - Semplice ed accogliente. Staff gentilissimo, pronto a aiutarti in ciò di cui hai bisogno. Letto comodo e piano alto per cui i rumori della strada non si sentivano affatto. Bella l’ampia finestra. Colazione buona Un leggero cattivo odore all’entrata della mia stanza, ma arieggiando è andato via.
• isza22 (10/5): - I love Jessica and how responsive and accommodating she is on my request. The staffs are all very nice, they keep checking how we are, and if we need any help. The driver they book for us also arrive in time. Location is close to everything, and in front of the HK Bs office in the Old Quarter N/A
• Carolina (8/5): -
• christophe (9/5): Had everything we needed for a comfortable stay. - Very friendly and helpful staff, also very honest - handed back over 700,000 VND which I nearly over paid and upgraded our room. We had everything we needed. The outdoor noises disturbed our sleep but had we stayed another night or two we would probably be used to it. Room and bathroom cramped but fine for short stays.
• Finley (9/5): Zuvorkommendes Personal mit solidem Zimmer - Zimmer ist einfach gehalten, aber völlig ausreichend. Personal ist sehr freundlich und zuvorkommend. Frühstück war ebenfalls lecker. Das Zimmer ist relativ klein mit wenig Möglichkeiten, das Gepäck auszubreiten. Ebenfalls gibt es kein Fenster. Für einen kurzen Aufenthalt jedoch kein Problem.
• Ahlstedt (10/5): -
• Ahlstedt (10/5): - The staff was lovely and so accommodating
• Stella (10/5): Tolle Lage und super liebe Mitarbeiter, die den Aufenthalt in Hanoi umso schöner gemacht haben!:) - Ich wurde ganz herzlich im Hotel empfangen, das Frühstück hatte eine ordentliche Auswahl und die Mitarbeiter waren super freundlich und standen bei jeglichen Fragen zur Verfügung.
• drouard bruno (9/5): J' ai adoré cet hotel - Jessica était très disponible, aimable L' emplacement était merveilleux, en plein centre, à une centaine de mètres du lac Le petit dejeuner, parfait Rien
• Aurelia (10/5): - Hôtel très bien situé, calme , petit déjeuner suffisant personnel professionnel La salle du petit déjeuner est un peu petite
• Ha (9/5): Great value, great location, AMAZING customer service!! - The hotel was in a very good location - walking distance to everything plus it's easy to get a car to and from the hotel because this street is wide but not too busy. I can't say the same for other hotels on other streets in this area. Our room faced the street but we didn't hear much street noise cause the window quality was good. The breakfast was great! There was a good selection of fruit, salad, bread, yogurt, coffee and tea at the breakfast bar plus you order your main meal directly from the kitchen. A good mix of western and local vietnamese options. But best of all was the staff here! We started our trip here the first 2 nights and 3 days. They really were incredibly helpful and friendly and it was because of the service level we recieved from them that we decided to cancel our other Hanoi hotel (when we returned to the city at the end of our trip) and come back here for the last 2 nights. Jessica, helped us book our transport to Ninh Binh in a comfy Luxury Limo with massage chair features! We all loved that ride! We contacted her to rebook when we were heading back to Hanoi from Sapa at the end of our trip and she offered to help us book our return transport from Sapa. We declined and went with the car the hotel we stayed at in Sapa suggested but I regret it cause the car wasn't as comfortable and that driver was grumpy (it was the only hiccup in our otherwise great trip!). When we got back to Hanoi Golden Moon Hotel my kids were so excited cause it felt like coming home! And best part was that we got in late and they just sent us straight to our room which was prepared how we liked it (they remembered!!) and we didn't have to fill out paperwork cause they had our info from our previous stay! The seemless checkin was much appreciated! We will definately return to this hotel next time we're in Hanoi! Not much to complain about.
• Ofelia (7/5): Decent Hotel - The location was great, helpful and friendly staff, clean rooms with a very nice decoration, and good breakfast. The staff arranged the transportation to the airport for us. The taxi dropped us at the wrong terminal, so we had to deal with another taxi at the airport, which driver scammed us when took us to the right one, so our ride to the airport ended to be very expensive. Next time I will just get a Grab. Also, my room was supposed to have a view, but they never mention a shady, chaotic, interior view.
• Corinne (10/5): Superbe endroit, je reviendrai - Personnel très gentil et aidant Chambre grande et confortable, lit gigantesque Petit déjeuner en mode buffet Emplacement très central à côté de la vieille ville et du lac RAS Un peu de bruit le matin à cause de travaux à côté, le personnel m’a indiqué qu’ils ont demandé à ce que les travaux commencent plus tard
• Diana (7/5): Bien pero... - El personal es muy agradable, el desayuno estaba correcto. La ubicación es genial estando a unas calles del pleno centro. La habitación tenía muchos ruidos, se escuchaba todo lo de fuera de la habitación. La cama dura y las almohadas también, pero pedimos que nos la cambiara y eso se solucionó. Las fotos no se corresponden demasiado con la realidad, por lo menos en la que estuvimos nosotros.
• Liubov (8/5): Отличное расположение! - Отличное расположение: 3 минуты до мостика на озере и 3 минуты в другую сторону до остановки автобуса 86 до аэропорта. Летала рано, так что позавтракать не успела. Шкафа нет, только вешалки на стене. Плохо протекала вода в душе.
• CHRISTOPHE (9/5): -
• Spencer (10/5): -
• Kimlan (9/5): Good short stay in Hanoi old quarter - Good breakfast. Professional and friendly staff. Excellent location to explore Hanoi Old Quarter by foot. Outdated furniture
• Ekaterina (7/5): Очень холодно в номере, но расположение отличное. - Расположение и приветливый персонал. Хорошие завтраки. В номере было очень холодно (поездка в конце января), одну ночь пришлось спать в куртке. Сам номер неуютный, но, если бы не холод, то на несколько дней вполне ок.
• Kim (10/5): - A lovely, budget friendly hotel in a great central location adjacent to the Old Quarter. Super friendly and helpful staff, especially Jessica who made arrangements for our airport pickup, advised on places to visit in Hanoi and made arrangements for our onward travel. Absolutely nothing was too much trouble. Clean and comfortable room and lovely breakfast. We returned to Hanoi for one night before our flight home and again the reception we got was absolutely lovely - we felt more like friends than guests! They upgraded us to a room overlooking the street which was great. Would definitely recommend
• Iñaki.beheran (8/5): - Buena ubicación. El personal muy amable y atento, ofrecen servicios de taxis para el aeropuerto y te recomiendan lugares. Buen deayuno. Podes cambiar dinero a buen precio Teniamos que subir un piso por escalera. La vista de la habitación era a una obra en construcción, no se condice con lo que muestra la foto
• SORAYA (10/5): - Nous avons été très bien accueillies par tout le personnel Jessica et Lili. Très serviable, de bons conseils. Tout était parfait ! De bons fruits au petit déjeuner, varié, avec possibilité de prendre une petite préparation de notre choix, pan cake, crêpe... Je recommande cet hôtel sur Hanoï.
• Kimlan (9/5): Good short stay in Hanoi - Breakfast is very good. The staff are friendly and helpful. Location is excellent to explore Hanoi old quarter Old building. Room furniture needs improvement
• JR&SMA (9/5): - Very friendly staff, good breakfast and excellent location
• Petit (9/5): - Le personnel au top ....très gentil.... Très bon emplacement et un très bon petit dejeuner La literie hyper dure
• Liubov (8/5): - Меня встретила в лобби прекрасная девушка Лили, угостила меня фруктами и соком, объяснила, где остановка автобуса 86 в аэропорт - до неё три минуты ходьбы. Лили также отнесла мой чемодан в номер. Отель рядом с озером Хоакин. В номере есть вода, фен, шкаф. Завтрак мне тоже понравился. 1. Я с отелем договаривались письменно о трансфере, но меня не встретили, хотя я ждала в указанном месте. Приехала на такси. 2. Окно в номере выходит в грязный каменный "колодец" - это в бронировании не сказано. 3. На человека дают одно полотенце и салфетку размером с носовой платок. 4. В двухместном номере не ни стульев, ни кресел, только ОДИН пуфик.
• Gwendal (10/5): -
• Sarah (8/5): good hotel near the centre - The hotel is very nice, with a good breakfast (options from a menu as well as a buffet with a lot of fruits) and they offer to help with whatever is needed. The staff (especially Jessica) is very nice and tries to help whenever they can. Finally, the location is great and close by to most of the sights. The room is not huge, for a couple it can be a bit tight. One of the guys at the reception had the tendency to stare a lot, yet the other staff members made up for that.
• Joanna (9/5): A super friendly, comfortable stay in a great location. - Really lovely warm welcoming staff. A clean, well-appointed hotel with a good room in an excellent location. Close enough to all the life of Hanoi but felt calm and peaceful inside.
• Durga Himakesh (7/5): - Very warm and welcoming staff always tending to my requests instantly The shower head pressure and I wish they accepted card payments without a 5% surcharge
• Phạm (10/5): -
• Liro1 (7/5): Toplocatie voor Old Quarter - Personeel is erg vriendelijk en onthoudt je naam, geven tips en advies over leuke dingen om te zien in Hanoi. Locatie is goed, wel aan drukke weg. Midden in Old Quarter. Het ontbijtbuffet is prima Kamer is verouderd, het bed keihard. Kreeg een topmatrasje op mijn verzoek, maar was alsnog hard. De douche had (in kamer 601) bijna geen waterdruk
• Victoria (9/5): - Situé en plein centre, personnel aux petits soins et de bons conseils je recommande !
• Parsons (6/5): -
• Ezio (8/5): -
• Spinu (10/5): -
• Enzo (10/5): L’emplacement est super, le personnel est très agréables. Les chambres sont vraiment confortables -
• Susan (10/5): Jessica and the team were so wonderful! Very attentive and made my stay very easy. -
• Luca (9/5): -
• Jacques (9/5): - Bon emplacement, personnel agréable Équipement vieux style, fenêtre avec mur en vis à vis,
• Woei Yann (8/5): Good transit hotel - Great location. Right opposite to my bus from Sapa. Pillows were too high.
• Michèle (7/5): - L'emplacement. La gentillesse du personnel et l'en cas petit déjeuner de notre départ car nous partions a 4h du matin pour l'aéroport Le matelas du lit, on sentait les ressorts mais après signalement ils ont rajouté un sur matelas. C'était un peu mieux ! Et l'odeur d'humidité quand on est rentré dans la chambre. On a ouvrir les fenêtres quelques heures pour aérer.
• adam (9/5): Sehr gutes Hotel direkt in der Altstadt - Sehr aufmerksames Personal. Gute Lage. Den Lärm der Strasse hört man im Zimmer überhaupt nicht. Wir wurde sehr warm empfangen - das hat uns sehr gefallen. Schönes und geräumiges Zimmer und auch das Badezimmer war sehr gut. Transfer zum Flughafen für 300k. Der Raum für Frühstück sehr eng. Ein unangenehmer Geruch im Lift.
• Gary (8/5): - Friendly and helpful staff. Good breakfast. Aircon did not work. Very hard mattress.
• Chiara (10/5): - Staff gentile e disponibile. Situato in una zona comoda di Hanoi raggiungibile facilmente a piedi nei luoghi d’interesse
• Per (8/5): -
• Martine (10/5): - Excellent emplacement pour visiter le viel Hanoï. Tout est à portée. L'endroit est agréable et très tranquille, le personnel attentionné et très serviable.
• Dinh Thang (10/5): Cảm ơn các bạn rất nhiều - Mình đã có một kỳ nghỉ rất dễ chịu ở khách sạn này. Ngay từ lúc đến nơi đã cảm thấy rất thoải mái vì nhân viên cực kỳ thân thiện và nhiệt tình. Phòng sạch sẽ, gọn gàng và khá yên tĩnh nên nghỉ ngơi rất thoải mái. Mọi thứ đều được chuẩn bị chu đáo nên mình cảm thấy rất hài lòng trong suốt thời gian ở đây. Nhìn chung mình thật sự rất thích trải nghiệm này. Một nơi dễ chịu, thoải mái và đáng để quay lại nếu có dịp lần sau.
• Jessica (7/5): The best staff, the worst bed - The staff, breakfast, and location were amazing The worst bed I had my whole trip. I know it wasn’t just me because at breakfast I heard another woman ask for a mattress pad cause the bed was bad. Felt like plywood on top of springs. I asked for a second duvet to fold over 4x to sleep on top of. That made it semi okay
• Marie (10/5): -
• Megan (10/5): Would highly recommend - The property was very clean, the staff super friendly and accommodating! Breakfast was good as well :) The bed was a little hard, but not too uncomfortable for the stay.
• Sittichai (9/5): -
• Valerie (10/5): Parfait pour la découverte - La gentillesse de Jessica , petit bout de femme prête à tt pour rendre le séjour plus agréable. La situation géographique Manqué wifi dans les chambres au 3’
• MIKHAIL (10/5): Очень комфортная и уютная атмосфера - Очень дружелюбный и отзывчивый персонал. Было достаточно тихо, не смотря на расположение. Не хватало освещения.
• Vincenza Clelia (9/5): - We stayed at Hanoi Golden Moon Hotel & Travel for two nights and had a truly excellent experience. The rooms were exactly as described. The location is extremely convenient, ideal for visiting both the French Quarter and the Old Quarter, with everything easily reachable on foot. A special thank you to Jessica, who was an incredible help throughout our stay. She assisted us with everything we needed, carefully arranged all our transfers, and was always professional, kind, and proactive. She also kindly allowed us to store our backpacks the following day while we were just passing through Hanoi, which we really appreciated. The staff overall was courteous and attentive, and the organization was smooth from start to finish.
• Elisa Zanchi (9/5): Per il prezzo è OK - Prezzo molto basso, staff gentile e disponibile, posizione comoda Pulizia e igiene carenti, stanza e parti comuni necessitano di rinnovamento
• Elisabeth (9/5): -
• Bruna (9/5): - Bem localizado!
• Márcio (9/5): -
• Carsten (7/5): - Beliggenheden var rigtig god - i Hanio’s gamle bydel. I det første værelse vi fik tildelt - var der en meget grim lugt og der var skimmelsvamp på væggen. Dette løste personalet dagen efter fik vi et nyt værelse
• John (8/5): I enjoyed my second stay at the Golden Moon - Location, close to everything Noisy from the street
• Dolores (7/5): -
• May (10/5): - Outstanding service and genuine care! 🌟🌟🌟🌟🌟 I had an amazing stay at Hanoi Golden Moon Hotel & Travel, but what truly made my experience unforgettable was the incredible kindness of the manager, Jessica — the best manager ever!❤️ During my trip, I accidentally left my phone on the bus. Jessica personally went to the bus station to retrieve it and even delivered it to my friend’s hotel. I was so touched by her honesty, responsibility, and genuine care for her guests.🌟🌟🌟🌟🌟 The room was clean, comfortable, and well-kept, providing a relaxing space after a long day exploring the city. The location is fantastic—right in the heart of the Old Quarter and just a short walk from Hoan Kiem Lake, shops, and cafes. One big advantage is that the hotel is very close to the Hanoi HK office for the Sapa bus pickup. If you’re planning to take the bus to Sapa, this location makes everything super convenient—no need to worry about long walks or transport . Because of her exceptional service, this hotel will always have a special place in my heart. If I visit Hanoi again, I will definitely stay here again. Highly recommended to anyone visiting Hanoi! 🤩🤩🤩🤩🤩 -
• Kerry (8/5): -
• Madeleine (9/5): -
• Rafaja (9/5): - Super Lage und unglaublich freundliches und hilfsbereites Personal, wir haben uns sehr wohl gefühlt.
• Marcel (8/5): -
• Stefan (9/5): Ruhiges Hotel in sehr zentraler Lage - Sehr ruhig trotz zentraler Lage in der Altstadt. Frühstück war lecker. Personal ausgesprochen hilfsbereit und freundlich
• Halit (9/5): A comfortable accommodation! - Everything was good. Smiling and helpful staffs, good foods also :), good location, good prices. I will accommodate ay here when I came again to Hanoi.
• Marzia (6/5): Ok - Ottima posizione e staff gentile e disponibile. C’era odore e presenza di muffa in camera e la doccia era alquanto datata.
• Heinz (8/5): Sehr hilfreiches Personal, besonders Lily - Frühstück war gut. Lage ebenfalls.
• Maxime (7/5): Simple et correct mais trop bruyant - En plein centre-ville et personnel efficace. Petit déjeuner très agréable ! La porte de douche qui ne ferme pas, de l’eau sous la poubelle au sol, la lumière allumée dans le couloir (et c’est moi qui l’ai allumée sans le savoir apparemment !) Le bruit … non merci

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