Vienna Garden
Location: Neustiftgasse 48, Vienna, Vienna, 1070, Vienna, AT
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Convenient Amenities
Enjoy the convenience of multilingual staff, laundry facilities, and a library during your stay.
Comfortable Living Spaces
Relax in this uniquely decorated apartment with a kitchenette and entertainment options like first-run movies and a DVD player.
Close Proximity to Attractions
Explore Vienna's popular landmarks as this apartment is centrally located near Vienna Christmas Market and Hofburg Imperial Palace.
To experience a comfortable and convenient stay in the heart of Vienna, make your reservation now!
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 10:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation. All guests are required to contact the property in advance to arrange check-in.
Amenities & Facilities
- Free WiFi
- Library
- Multilingual staff
Rooms Available
-
Apartment for 4 people Vienna Garden (excl. €30,00 Cleaning Fee)
1 Double Bed and 1 Double Sofa Bed
377 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - First-run movies and DVD player
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and espresso maker
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Kitchenette
- DVD player
- Microwave
- Private bathroom
- Bottle of water
- Espresso maker
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
Guest Reviews
- Verified traveler (8/5): - The location was perfect, nice and clean equipment and very helpful responsible person. We can recomment this place to all visitor as well like we with children, too.
- Dimitar (10/5): - Perfect
- JUAN EMILIO (2/5): Fatal estadía - Fatal, dos horas esperando para que nos abrieran la puerta y cargos extra de limpieza que nunca nos avisaron
- Birgit (6/5): Kurzer Familien Besuch - Waren nur zwei Nächte anwesend, das Bett war für uns große Menschen etwas eng, schmal. Ansonsten alles schön 😊 Für unseren Aufenthalt perfekt, gegessen haben wir außer Haus 😀
- Chris (8/5): - Nice apartment, very clean, wifi works good and close to public transport (bus and underground)
- Shan Shan (2/5): Dishonest Apartment!! Don't book !! - Horrible stay.
It is not a hotel but an apartment.
No service but they ask for cleaning service fee which we never ask for and they never provide.
They put a cleaning service fee in optional service like parking and late check-in.
We never ask for such service.
They never provide any cleaning service during our stay (it is not a hotel).
But they charge us €30 for optional cleaning service we never asked for and never received!
- Verified traveler (4/5): Not a hotel, and a nightmare to get in. - A nightmare- I had arranged a time to meet somebody to get access & keys. As pre-arranged, with the directions to get there (but not how to access a key), I was there at 2:10pm for 2-3pm check-in. but nobody to meet me, and the phone number I was given unanswered.
I called Hotels.com customer services, after 3 (international) calls, lasting 40min+, I was eventually told that they could not reach Vienna Garden, and Hotels.com would transfer me to the relocation team.
Shortly after, I eventually received a call from Vienna Garden (5 unanswered calls, 3 calls and 40min on hold to hotels.com, 5% battery left, 80min outside in 5*C). They had the times wrong, although it was confirmed in writing. I was then told of a key in a combination locker at the door - instructions I was not given before, and apparently should have.
I was asked to pay cash, which I was happy to do, but nowhere on the booking info, confirmation or email confirmation was a compulsory cleaning fee of EUR30 mentioned - only listed as 'optional extras' and as such, I did not expect to be forced to pay this, especially nice the extremely bad service that I had just experienced - although the lady checking me in admitted their mistake.
Hotels.com offered me £30/EUR43 1-year voucher, I doubt this will cover my phone bill!
Nowhere to store luggage after check-out and although there is a kitchenette, there's no coffee/tea, bring your own.
Considering all this, booking a hotel would have been much better value.
- jonas (8/5): Meget centralt lejlighed - Meget centralt, gå afstand til det hele. Hvis man kommer i bil skal man Være opmærksom på der ikke er p-plads til lejligheden. Det koster 2euro/time at holde på gaden. Man kan holde i park & ride for Ca. 20euro for en uge. Der fra kører der busser til centrum, eller man kan gå hvis man er frisk.
- Bernhard (8/5): Leben wie ein Wiener - Vienna Garden ist kein Hotel sondern einzelne Appartments in normalen Stadthäusern. Unser einzimmerappartment lag ca. 5min vom Museumsquartier und 15min vom Stephansdom entfernt in einem Wiener Stadthaus. Das Appartment erreichte man durch zwei Innenhöfe. Wer also in wien wie ein Wiener leben möchte und auf den Service eines Hotels (Rezeption, Concierge, Roomservice, etc) verzichten kann ist hier richtig aufgehoben. Durch die Nähe zum Spittelberg, Museumsquartier und Ring ein idealer und preisgünstiger Ausgangspunkt für eine Wienreise.
- Weng Hon (6/5): boarding house hotel - hassle to check in as there is no reception counter. Clean, spacious, near trams, shops and quite pleasant to stay except for the high spiral staircase, making it tiring to carry heavy luggages
- DEWS (2/5): Reinigung - Es wird noch eine extra Reinigungsgebühr verlangt/verrechnet!
- Lynette (10/5): Excellent stay! - This is a self catering apartment and it's a real gem. We found it well priced. The apartment is very clean and the kitchen has all you'll need to prepare basic meals. Getting around from here is a breeze with a bus and a tram line just around the corner. Although situated in an apartment block, it is very quiet. We can recommend this unit for families looking for a clean place to stay close to all major attractions.
- Verified traveler (8/5): Tolle Lage für weitere Unternehmungen - Im allgemeinen eine schöne, einfache Wohnung mitten in Wien ohne Luxus.
- Monica (10/5): Utmärkt läge - Mycket trevli lägenhet, liten, men mycket välutrustad och perfekt läge, promenadavstånd till allt.
- mati (10/5): everything is great - Location is perfect to reach everywhere.Apart is clean. It was wonderful. Thanks vienna garden for your sweet apart :)
- Verified traveler (6/5): God beliggenhed - På billederne virker lejligheden væsentlig større end den faktisk er det er en studio-lejlighed. Indretningen er gennemført. Det er relativt let at gomme fra lufthavnen til lejligheden - s-bahn Wien Mitte Landstrasse og så U-bahn U3 til Volkstheater - herefter 700 meter
- T.M. (8/5): Be advised of the additional 30 euro cleaning fee - I was not satisfied with the lack of information that Hotels.com provided me before I booked this apartment. There is an additional 30 euro cleaning fee, and they require the total amount to be paid CASH and IN ADVANCE. If you're aware of these details, then the apartment is actually quite nice, and I'd happilly recommend it. We had to make an appointment with one of Vienna Garden's staff to get keys for the unit and he was nice and helpful. The apartment is modern, and well equipped. The location is great - you'll be close to the subway line, and you'll also be able to walk to most places easily.
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