Signature Hotel Apartments & Spa
Location: Marina Waterfront, JBR, Dubai Marina, Dubai, 376332, Dubai, AE
Star Rating: 7.6 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in a 24-hour health club, outdoor pool, and sauna, along with complimentary Wi-Fi, concierge services, and on-site shopping.
Dining with a View
Savor international cuisine at Aura restaurant overlooking the golf course, or enjoy 24-hour room service. Buffet breakfasts are available daily for a fee.
Convenient Location
Stay in one of the 95 air-conditioned rooms with kitchen facilities. Enjoy complimentary wired and wireless internet access and relax watching satellite TV.
Immerse yourself in luxury at Signature Hotel Apartments & Spa. Book now for an unforgettable stay in Dubai Marina.
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 02:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Boat tours nearby
- Fitness facilities
- Area shuttle (surcharge)
- Free WiFi
- Swimming pool
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Shopping on site
- Golfing nearby
- Surfing/bodyboarding nearby
- Sailing nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Internet access in public areas - high speed
- Marina on site
- Meeting rooms
- Grocery/convenience store
- Tours/ticket assistance
- Area shuttle (surcharge)
- 24-hour business center
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- 24-hour fitness facilities
- Boat tours nearby
- 24-hour health club
- Banquet hall
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Rooms Available
-
Apartment, 2 Bedrooms
1 King Bed OR 2 Twin Beds
753-sq-foot room with city views
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Apartment, 1 Bedroom
1 King Bed OR 2 Twin Beds
624-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Deluxe Studio, 1 King Bed
1 King Bed
549-sq-foot room with garden views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
2 Bedroom Apartment Marina View
1 King Bed OR 2 Twin Beds
753-sq-foot room with marina views
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Superior Studio, 1 King Bed
1 King Bed
344-sq-foot room with marina views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
1 Bedroom Apartment Marina View
1 King Bed OR 2 Twin Beds
624-sq-foot room with marina views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
Guest Reviews
- Aftabjan (10/5): - Great location and convenience to all amenities
- Noel (8/5): - Good but need some renovations, sheets and pillows were yellow stained.
- Sam (8/5): - Great location and staff were very friendly and helpful. Room was a little tired. Excellent value for money though.
- Nafisa (8/5): - Good overall!
- Ronald (10/5): - The apartment was perfect for my family and the location was also good plenty of restaurants near by with a lot of options highly recommend and the staff were amazing
- Rajiv (10/5): - I stay in this property every time I'm in Dubai. Hands down the best value for money hotel in the Marina. Amazing views and very friendly Staff from Reception to Housekeeping.
- ADRIAN RUBEN (10/5): - We thoroughly enjoyed our stay at the Signature Hotel Apartments and spa. The location was great with a 20 minute walk to JBR beach and the local facilities.The Dubai Marina was accessible via the basement giving you great access to the walk and restaurant and other local activities. The staff at the hotel are fantastic from the front desk staff l,porters and the cleaning staff. They all worked to make our stay there fantastic and to name a single person would be unfair as it was a fantastic team effort. We would stay at the Signature hotel apartments and spa on our return to Dubai
- SHERIF (8/5): - All good but the ceiling was dripping due to air conditioning not in the best condition
- Rushivilita (8/5): - Staff was very helpful, friendly and accommodating. Location was excellent, right on the marina and lots of restaurants nearby. The property itself is a little old but the location compensated for it.
- Murtaza (10/5): Budget stay at Dubai Marina - It was amazing good experience at this hotel. Price was just right for the location. The view from the balcony was a million dollars value. Staff was friendly and courteous. I will certainly visit again with family.
- Karen (10/5): - Very convenient right on the marina
- Taimur (2/5): - The only good thing about it is the location. They do not allow guest. The are not professional. Will not go there again
- Habib (2/5): - I never do this, but this time i had to: Except from the russian gentleman at the reception, it's pretty aweful. 1) Room 709, oh boy! Alarm sound constantly going from the maintenace thing above the room, reported it, they go silent. Reported it again the second night, they sent maintenance, and then went silent again. I had to go down and sleep on the reception couch and they didnt budge. Guy said we're fully booked. Next morning, they pretended i was complaining about air conditioning while they are fully aware of my complaints. Overall, pretty dishonest staff, they knew all along and never told me about it. 2 stressful and sleepless nights. 2) asked for an electric plug-in adapter, it never came. 3) they moved us to another room where the 20 year old tv didn't work, reported it, played the same apologetic card again then reluctantly said they wont be able to fix it. 4) the heater in the second room is not fully functional, barely getting any hot water. Very apologetic though, i bet after this review they will send another good apology. DISHONEST, STAY AWAY Just try out the Jannah hotel next door. Way better
- Ravinder (8/5): - Close to popular attractions
- ANTOINETTE (10/5): - Has the most amazing view of the marina
- Jude (4/5): - Breakfast wasn’t good
- Victoria (2/5): Worst worst worst place ever - Worst hotel I stayed at. Very dirty, dusty, and the kitchen is very old. Bathrooms are moldy and smelled. Staff are unfriendly. The cleaning staff are good. But front desk are not helpful. Food was terrible. Gym is very small, not functional. There is no spa. The spa they claimed, is another company inside the hotel charging for service. I checked out 10 days early because I could not take the allergic reaction I got from all the dusk and mold. Bed is also very hard. Very uncomfortable place. But location is good but many other better hotels in the area.
- Karlis (10/5): Affordable apartment hotel in Dubai Marina - We were very satified with or stay. Appartment was big, a bit worn out, but everything was functional. Staff was helpful
- jassam (2/5): - Extremely dirty/no water pressure/electrical‘s caught on fire/toilet flooded.
- jassam (2/5): - Stay away from it. I had to change my room three times. No hot water if they give you a room floor and higher good luck with the water pressure. Cockroaches water keeps backing out of the toilet. Thermostat caught on fire in the room. The list goes on and on pictures to prove it.
- Verified traveler (6/5): - Overall was OK, but I have opted to take half board option, which i did not use at all due to lack of choice and quality of food. From day one, I contacted the duty manger and I asked them to be removed from my booking as I ended ordering food daily delivered to me. Plus I have contacted Expedia about it. Which as of now I had no positive response yet in refunding my food choice even though that the hotel agreed to it !!!
- Verified traveler (10/5): - Steps from Marina, huge apartments in love with bed & pillows. Pool facing the Marina great to hang out & watch the boats pass by
- Verified traveler (6/5): - I don't like that the hotel canceled my reservation because delta change my fly and we arrive 1 day later and i spoke whit expedia and they call the hotel and the person that i speak Tellme that we are ok to check till my 31 at 2 am
- Peter (10/5): Best all around hotel in Dubai - This is an awesome hotel in a very enjoyable part of Dubai. Super staff with quick solutions along with great security. Their rooms are with full kitchen & clothes washer & pool & delicious restaurant & exercise room
- larisa (6/5): WORTH THE MONEY - THE LOACATION IS GOOD. CLOSE TO RESURANS, SHOP, TRAM. 15 MIN. WALK FROM THE BEACH
- Dan (10/5): - Great location, short walk to the beach and many other local shops and restaurants. Well looked after, would recommend.
- Tracy (8/5): Good location but a bit tired building - Good location but tired building and rooms could do with a facelift and bathrooms deep cleaned to remove mildew. Service was excellent and very friendly although not much going on. Pool was empty most days and very little sun with buildings either side, but this is similar to most locations in Dubai. Not bad value for money for location and overall standard
- Oleg (8/5): Nice apartments in the heart of Marina - Excellent location, friendly staff, good breakfast but furniture needs to be refreshed. Overall I would recommend to stay here if you plan visiting Dubai with family.
- Omar (8/5): - The location is great ; it is very close to the marina walk and to the metro . The only thing I didn’t like that they didn’t recognize expedia gold member booking ; no upgrade and no benefits at all...
- Tracy (6/5): Comfortable but could do with a refresh. - The staff were excellent but the property itself is a little tired and could do with a bit of modernising. Bathroom had a lot of signs of mildew. Lighting was a bit strange. Pool area didn't get much sun but view was amazing. I would stay in this area but not at this hotel as there are better in the same area for less money.
- Verified traveler (8/5): - The Staff are so nice, its having spa here which is interesting
- John (6/5): - I didn't like the bathtub. It was too small, but the bathroom had enough spwce.
- Verified traveler (2/5): - Location was only as expected, rooms are not clean
- M F (8/5): - Great location, plenty of eateries around, close to the beach.
- Verified traveler (10/5): - Signature is in a great location at a quieter end of marina. The studios snd Appartments with balconies over the marina are very good. Really nice to hear tuneful call to prayer from new mosque next door
- farhad (8/5): - Far from metro but excellent location
- Vincent Osei (10/5): The hotel apartment provided excellent services. - My stay was excellent. The place is good. It has all the facilities i was looking for. Living room. Bedrooms . Kitchen area. Pool . Gym. The facility is located in marina area where there are shops and mall's and metro station. The apartment is excellent . I stayed at the apartment for 9 days. I could cook and and go for shopping.
- Kevin (10/5): Great stay - Stayed here March 2019, booked a sale price online, harbor view 1 bedroom. Stay was great, fast and friendly check in, front desk staff were great, quiet hotel, good buffet breakfast was included with our room - omelet station was great. Room was ok, somewhat worn but clean and spacious. Balcony and view of the harbor was perfect. Close to the metro and JBR beach area, approx a 10 min walk through a pleasant area and boardwalk. The 5am wake up from the next door mosque didn't bother us at all, but it is somewhat loud if you have the windows open during the night and want to sleep in. Would stay here again. Cab was approx 110 dirham and the driver wanted cash.
- Verified traveler (10/5): - Room is great nice view to the marina, but the stuff especially the ones at the front are extremely friendly and helpful.
- Rowena (4/5): Toilet was dirty - Expensive but not clean
- Verified traveler (8/5): - Location nice, staff professional and friendly, restaurant ok, the rooms can be a bit cleaner but after a small complain everything was ok. I recommend this place and I'll be back for sure
- Yobe (2/5): - My wife and I been to this hotel twice but this second time around our experience was not so great, I was extremely disappointed and upset that I was treated with such disrespect, the staff who were in the front desk (Elysayed and some woman) were extremely rude. I will never stay here again!
- Georginatait (10/5): - This is my second time staying this month and I will be back again next week. Value for money and location you can’t beat in Marina. If you get a room looking into the marina it’s absolutely stunning! Staff are very friendly and welcoming, choithrums being across the road is a bonus with the kitchen facilities.
- Oakers99 (6/5): - Stayed 9 nights. Great quiet position on the marina promenade with lovely views, away from the madness of the JBR walk area! Only 20 mins walk to beach, metro and mall. Lovely staff, breakfast good and room has all amenities you need. Very comfy bed. However, hotel does need updating - bathrooms, towels and furniture especially. Pool area nice but barely gets 3 hours sun in November due to surrounding buildings. Not a prob for us as walked to beach every day. 24/7 supermarket across the road & taxis available just outside hotel. We had a great time and would stay again.
- Andrew (8/5): Dubai - Lovely location on the marina close to City Walk.
- Kate (10/5): - Nice hotel near beach shops and food places also pubs xxx
- Verified traveler (10/5): Excellent location - Close to the metro, a Tesco, right on the Marina and within walking distance of the Dubai Marina Mall
- Catherine (8/5): - Very friendly and helpful staff, great location.
- jon (4/5): Going down market - I used to really like this hotel but it seems to have gone a bit down Harker recently My room windows were dirty snd could not seevoutbifvtgem to the marina and there were problems with the hot water and the bathroom flooded. Also the tv in the sitting room was not working
- Tracy (10/5): - Great facilities, spacious rooms.
- Verified traveler (6/5): OK - OK Tiny unhealthy GYM Very expensive breakfast
- Russell (8/5): - Nice hotel, helpful staff,nice room and convenient location.
- Verified traveler (4/5): - The noisiest AC ever. Couldn't sleep the whole night
- Verified traveler (6/5): - easy check in even in the middle of the night. poor laundry service took 2 days and several requests to get laundry back
- Steve (8/5): Extended Stay - Conveniently located and good value for money. Due to extreme weather at my destination my travel plans were very dynamic. Lotus staff were very helful accomodating my ever changing plans extending my stay by 4 days on a day by day basis.Good service and nice apartment with views over marina. Would recommend and come back again.
- Verified traveler (8/5): Great location - Great location Easy check in Well equipped room The room was big with a sofa, kitchen, balcony, bedroom and bathroom
- Steven (10/5): Love Affair with this Hotel ... - I came here first for a couple of nights. I jump around from place to place in Dubai to get to know the area via stays at different locations. I fell in love with the Lotus Hotel and the super nice staff to the point that I am now on my 3rd week and will probably stay another when I have check out time.
- Verified traveler (8/5): Nice hotel, clouse to beach, metro, restaurants - Amazing city, friendly people, a lot nice places, perfect beach
- Verified traveler (6/5): They should care about cleanliness and hygine. - Bathroom cleanliness is most important thing in a hotel @ Lotus it was so bad.
- Dinesh (8/5): Excellent Hotel, with value for money in Dubai Mar - Excellent Hotel, with value for money in Dubai Marina. I enjoyed the stay with my two other friends. All had the same opinion about the excellent facilities at the Hotel. Looking forward to our next stay,,,,,until then.....
- fred (6/5): - Why do I need to write here. Anyways checking I was ask to wait for 15 no reason. And check out same thing. Everything else is okay. Good location that’s about it.
- Paul (4/5): Overpriced and dirty - The room smelled- even after the cleaner came through with the air freshener. It was not clean and on one occasion I was present when cleaner attended and did a five minute clean around. No vacuum of carpets. No wiping or dusting surfaces. Very disappointed with our stay. Over priced for quality of service and accommodation. Would not use again.
- F (8/5): Nice hotel with great staff - Very accessible to the marina and about 15 minutes walk away from JBR Walk and beach.
- Arturo (10/5): Quick trip to Dubai.. staying 5 months - Friendly and kind staff, always willing to help an make me feel like home. Made a lot of friends there.
- Rebecca (8/5): Good location - Great location, only a 15 minute walk to the beach and marina walk. A few nice restaurant's locally. Staff very friendly and helpful. Rooms are fairly basic but well equipped, could do with a little modernisation. Overall very satisfied with our stay!
- Verified traveler (4/5): Fake pics - Disappointed, i booked kings bed and when i reached there they join two single beds which was not comfortable at all for me, its hard from bed center because of mattress. When i complaints to the reception he answered me we dont have full king bed mattress availebale!
- aska (10/5): brilliant - verry nice and cheap hotel
- Abdul (8/5): Great View, Value of Money - It was great, 1bedroom Apartment, quite & relaxing
- july 2017 (8/5): Beautiful view of marina and yachts from balcony - View overlooks the marina from balcony which is amazing, also the mosque is very close to the hotel, when it's time for prayer, the call for prayer from the mosque can be heard 5 times a day which I loved...! I would definitely stay there again. My only complaint is that I booked free late checkout through expedia when I booked the hotel and flight, I was called by reception on the day of leaving saying that that is not the case and that I was to call expedia to clarify which was very frustrating considering I had not slept in two days and had our day planned already...! Apart from that very nice hotel
- Dewain (6/5): Good hotel by the marina - The staff was friendly and courteous. The one bedroom apartment was good and spacious with kitchnette and living room.
- david brown (2/5): Hotel was situated excellent best view of the Ma - Hotel as a problem with getting towels there was never enough in the bedrooms and you struggle to get one by the pool the hotel is old and need some refurbishment I wouldn't use this hotel again
- Verified traveler (10/5): - Wonderful accommodation Good location Marvellous view of marina. Would certainly stay there again
- Owen (6/5): Good room size, nice pool and views - My stay here was nice, the apartment room was a good size and nicer bedding than in the photos. The room could do with a few touch ups maintenance wise, with some sockets close to the bed as there was none. Also there was a smell that appeared from a drain in our kitchen every now and then.
- Manish (10/5): Excellent Location,Los of Amenities & free Wifi - I stayed there for 4 days. Manager at reception was very helpful & offered me pool side room as requested. Lotus hotel team is excellent where the strive for customer delight. I never had to worry about food because their kitchen is open 24 hrs!! :-) Their swimming pool is Marina water facing which gives excellent views of the river. Commuting is very easy if you want to take Metro (10 mins walk) or Taxi. We could book any tours/rides & collect tickets at reasonable prices from hotel Travel desk. Hotel also has massage facilities run by third party which is a plus.Overall I am very pleased with everything provided & all amenities & will highly recommend this hotel to anyone.
- Ruben (6/5): A hotel with a wrong attitude - To begin with I had clearly mentioned to the hotel that we will arrive at 5pm but inspite of arriving at the hotel by 8:00pm, the room was not ready and we had to wait for another 30 min to get our room. During the delay, I repeatedly asked them why are they delaying and they told me they are trying to give me a partial view room (I don't know why they were TRYING, that is what we had paid for and booked). After the delayed process of check in, the receptionist Mr Ali irritated us saying that "Your friends cannot come to drop you to your room". After insisting and arguing for a long time, he decided to treat us like thieves and asked for their ID as a security that they won't be staying. If he thought they stayed, as any other hotel, they could have just charged us for extra beds/persons. But they chose to behave arrogant and speak with a disrespectful tone. I immediately demanded that I must meet their manager and he directed me to another one of the receptionists and said that the latter was the manager(he was also the receptionist). Fast forward to room. Overall it was ok. But Very very smelly bathroom. Extremely delayed house keeping. I recommend to avoid this property if you can. Only stay here if you totally must. There are several other hotels nearby which are similar in price. Hotels are all about hospitality. And it begins and ends with the reception. If the hotel reception treats us bad, what can we expect from the rest of the hotel?
- lawrence (2/5): Rodent droppings - Booked for 22 nights and had stayed at this hotel before. Found evidence of a rodent in the room. Checked out one day early after finding the droppings. Hotel refused to aknowlege this issue as I had used tissue to pick up the dropping and flushed it away. Offered me another room which I refused as I was not prepared to stay there after. Also refused to refund the one nights
- Verified traveler (8/5): The hotel is very convenient to beach and supermar - We arrived at 11am check in was 2 pm Melanie was on reception . She was very helpful gave us a free upgrade and we where in room by 11 30 . All the staff where very helpful and friendly. Checkout was quick and easy . Pool is a little small but pleasant and quiet to sit in the afternoon . The hotel is a great location for everything.
- Verified traveler (10/5): Great hotel. Great location. - A great hotel. With great location. Highly recommended.
- LA (2/5): No visitors - Location was perfect, hotel in general was not bad but absolutely no one can visit you unless they pay a fee. So if you have friends/family in Dubai, this is not the hotel to book.
- James (8/5): Great location, good view, perfect on a budget - The hotel was a great location and has good facilities, the breakfast is good quality, not amazing, but has what you'd want, cooked, continental and fruit. The room was a little tired, looking worn, the bathroom certainly could have been cleaner. This is what has let the hotel down for me as the staff were very helpful and the location and view is fantastic. I would go there again, but I would be looking for the deal prices.
- rach (8/5): Nice hotel near marina - Reasonable price for the area. Staff were accommodating and got us checked in earlier than expected. The kitchen had limited utensils to use for cooking in the apartment.
- Annette Marie (4/5): Very disappointed - The towels were as rough as sandpaper. The a/c was not working properly due to dirty with filters. The beds were hard as a rock and I woke up with a horrible back ache. The staff were friendly. But I expected much more considering the price I paid..
- Fiona (8/5): Friendly clean hotel - Hotel offered a very personal service to us as all staff were very friendly & helpful. 15 minute walk to beach no snack bar at pool which was only negative aspect to holiday.
- Verified traveler (10/5): Excellent position, outlet and conditions - This hotel has excellent position in Dubai-Marina, supermarket around the corner and very helpful staff. Rooms are in excellent condition, providing all the necessary requirements for the short business stay. The staff has promptly actioned at every notification. will come again
- oma (6/5): Nice hotel - Wonderful experience, hospitality was on point and could easily get around
- Johan (10/5): Well located Hotel in the heart of Dubai - Marina - We have had a very pleasant and overall very satisfying in the Lotus Hotel Marina / Dubai
- Gary (6/5): - I feel the restaurant food was adequate but basic and over priced! Felt the room was basic and almost a lower standard because it was booked through Expedia!!
- Daniel (10/5): Fantastic value - Overall, brilliant. For the price you will not get a better hotel than this in this area, tesco 10 seconds walk away - JBR a 15 min walk or a 5 min taxi ride, marina on your doorstep! Only negative thing is call to prayer at 5am with a nearby mosque but this didn't bother me as its a Muslim country.. What did you expect??
- Thi (8/5): Affordable 4* star hotel but needs renovation - The location is great next to Dubai Marina. It's more for local and Oriental families as it doesn't serve alcoholic beverages but it doesn't bother us. It explains the price of the room. We chose it because this is the most affordable 4* room. Dubai is an extremely expensive city. The swimming pool has a lovely view to the Marina. In overall, the hotel needs to be renovated as the room looks old but it's clean. We had an early check-in, it's very much appreciated.
- Eileen (10/5): Good hotel right on the Marina - Flew to Dubai with my sister to see her son who is a teacher. Had a fabulous time, saw all the iconic sights, of which there are many, Dubai certainly has the WOW factor in spades, and then some. There aren't enough superlatives to describe the world-breaking stunning architecture. Everything is bigger and larger than life. Dubai is certainly the jewel in The Middle East's crown.
- Kazzam (10/5): Excellent hotel near Marina Mall - The hotel is ideally situated for a quiet holiday but near enough for the main attractions. All the staff were friendly and very helpful. The rooms were big enough for 3 people with sitting area, a kitchenette and 2 toilets and one shower and one bath. I had a balcony room and the view from the room was superb. The Emirates Palace is visible from the balcony. I would stay here again as the hotel has all the facilities you require. The swimming pool, the sauna, the steam room and the breakfast were excellent.
- Kev (8/5): Perfect base - Fantastic time and made better by friendly staff and a hotel on the marina
- Michelle (8/5): lovely marina view. - beautiful marina view and lovely pool overlooking the marina. no bar which is a shame. extra sofa bed was very uncomfortable. great bathroom and kitchen facilities.
- Alexey Z (10/5): Good place for family staying - We stayed for 3 nights at this hotel on Marina beach, Dubai. we have selected appartments instead of ordinary room, because we travelled with our son. Only 12-15 min walk from metro station. Same short walk to the beach. There are many chinese, italian, morocco, indian cafes in 5 min walk. Few times i was afraid that not closed a water in the shower. But it was just a sound of lobby fountain, because we stayed 1st floor.
- Jason (4/5): Damp and leaky apartment, very disappointed. - Hotel quality has certainly dropped. Damp and leaks throughout the apartment. Noise from the surrounding kept us awake late at night and early in the morning. Road works and tram make access very poor.
- Faisal (4/5): Bad - We arrive the hotel at 430 pm the room not ready and we wait one hour then that gives the room
- Mustaque (10/5): Clean, well equipped, great views - This was a fab hotel/apartment. Very reasonably priced for the location as I was on the marina and the bedroom and living room had excellent views of the marina. It was within 10-15 minute walk of Dubai Marina Mall. Taxis were easily available to travel to Mall of Emirates (10-15 mins), the Palm (10 mins), airport 30-45 mins depending on traffic but the hotel offered a shuttle service, which was around £40 there and back. The staff at the hotel were very friendly and helpful. There's a tescos right outside the hotel to get all the essentials and more. There's a spa also which is open til 2am! This was my fourth trip to Dubai this year and albeit I've stayed at other apartments on the marina, this was by far the best and I shall most certainly return there very soon.
- Vlad (4/5): lotus hotel at JBR dubai - The concierge was not informative and ignorant. She did not maintain eye contact and kept telling us not to worry about important questions that needed answering regarding service fees. I would not return there again. On the other hand the moevenpick which was the hotel we booked next had a great Team and atmosphere.
- Verified traveler (8/5): nice hotel close to beach - nice hotel close to Dubai marina canal and sheikh Zayed road.
- Niel (10/5): Ideal position for the beach and marina - We stayed for two weeks and the staff were terrific. They really looked after us and the housekeeping team in particular were absolutely great.
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