Sofitel Dubai Jumeirah Beach
Location: Jumeirah Beach - Dubai Marina, PO Box 473828, Dubai, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of luxury and comfort at Sofitel Dubai Jumeirah Beach, where every moment is designed for pure relaxation and enjoyment.
Indulgent Spa & Recreation
Pamper yourself with rejuvenating spa treatments, unwind by the outdoor pool, or break a sweat at our 24-hour fitness center. The sauna awaits after a long day of exploration.
Gourmet Dining Experience
Savor the flavors of international cuisine at the AOC International Buffet or enjoy the convenience of 24-hour room service. Quench your thirst with refreshing drinks at the bar or poolside.
Convenience & Connectivity
Stay connected with complimentary wi-fi, utilize our 24-hour business center, and easily accommodate events with substantial meeting space. Enjoy the luxury of valet parking and express check-out for an effortless stay.
Book your unforgettable experience today!
Important Information
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Express check-out
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- ATM/banking
- Gift shops or newsstand
- Conference space
- Bicycle rentals nearby
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Skydiving nearby
- Full-service spa
- Wedding services
- Pool umbrellas
- Golf lessons available nearby
- Tours/ticket assistance
- Free wired internet
- 24-hour business center
- Conference center
- Snack bar/deli
- Free self parking
- Free valet parking
- Computer station
- 24-hour fitness facilities
- Ziplining nearby
- Electric car charging station
- Housekeeping on request
- Vegetable garden
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Wheelchair-accessible public washroom
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Vegetarian breakfast available
- Organic food
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Club Room, 1 King Bed, Balcony, Partial Sea View
1 King Bed
387-sq-foot soundproofed room, balcony with sea views
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Club level room
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Luxury Room, 1 King Bed, Balcony, Sea View
1 King Bed
387-sq-foot soundproofed room, balcony with sea views
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Superior Room, 2 Twin Beds, Balcony, Partial Sea View
2 Twin Beds
377-sq-foot soundproofed room, balcony with sea views
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Doorbell/telephone notification
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Club Suite, 1 King Bed, Club Lounge Access, Sea View (Opera. Balcony)
1 King Bed
Balcony with sea views
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Junior Suite, 1 King Bed, Club Lounge Access, Partial Sea View
1 King Bed
538-sq-foot soundproofed room, balcony with sea views
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Prestige Suite, 1 King Bed, Club Lounge Access, Partial Sea View - DXB Airport Pickup or Drop Off
1 King Bed
699-sq-foot soundproofed room, balcony with sea views
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Superior Room, 1 King Bed, Balcony, Partial Sea View
1 King Bed
376-sq-foot soundproofed room, balcony with sea views
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, shared accommodations
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Shared accommodation
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Doorbell/telephone notification
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
Guest Reviews
- Maryam (10/5): - This was my second time staying at Sofitel Dubai Jumeirah Beach, and it was just as amazing as the first. I travelled with my family in July, and we all had an excellent experience. The breakfast selection was outstanding, the staff were incredibly helpful and attentive, and the overall atmosphere was pure luxury. My parents absolutely loved it, and the kids couldn’t get enough of the rooftop pool! Everything from check-in to check-out was seamless. I highly recommend this hotel to anyone looking for a perfect family-friendly yet luxurious stay in Dubai.
- Usman (10/5): - Ideal hotel for beach lovers, so many shopping and dining options nearby. The hotel staff were extremely attentive! Made our stay that much more comfortable! Thank you!
- Aasha (10/5): - This hotel went above and beyond, especially
- Kacem (10/5): - My wife and I recently had the pleasure of staying at Sofitel Dubai Jumeirah Beach, and it was an experience we won't soon forget. From the moment we walked in, we were met with warmth and genuine hospitality. The hotel's attention to detail truly sets it apart, creating an experience that feels both luxurious and personal. What truly blew us away, however, was their incredibly thoughtful gesture for my wife's birthday. I had mentioned in passing during the booking process that we were celebrating her special day, and they not only remembered but went above and beyond to make it memorable. We arrived back in our room after a day of exploring to find a delicious birthday cake, and a handwritten note from the staff. It was such a surprise and a truly touching display of how much they value their guests. The room itself was immaculate and beautifully appointed, and the amenities were top-notch. Every aspect of our stay, from the impeccable service to the small, meaningful gestures, demonstrated a commitment to excellence. If you're looking for a hotel that understands the art of hospitality and provides an experience that feels personal and pampered, look no further than Sofitel Dubai Jumeirah Beach. We can't wait to return.
- Ripandeep (10/5): - Excellent stay
- Farrah (10/5): - Brilliant
- PRIYESH (10/5): - Brilliant stay. Thenstaff were amazing. Especially the staff members Hannington, Waqas, Mehreen, Samanta and Aasim. These five staff members made our stay special once again. Also the room staff were 10/10
- robert (10/5): - Excellent hospitality
- Nitasha (10/5): - Stayed with my family
- Inzamam (2/5): Need updating - Dubai is always nice however the hotel rooms are outdated considering how much we were charged for our stay. Staff were brilliant however hotel rooms need an upgrade especially the toilets. A grown man finds it hard to sit on the toilet too small
- Alim (10/5): - Joe from the hotel restaurant (buffet) was an incredibly kind person. He elevated the experience. Every hotel needs a Joe!
- Istiaq (8/5): - Good and clean all around
- Fakhra (10/5): - Nice clean and hospitable staff
- Ranjit (10/5): - Easy access and best hospitality
- Kulbinder (8/5): - Friendly and accommodating staff. Extended my stay an extra night! Thank you. I will be returning again.
- TOHEED (10/5): - Close to shopping and restaurants
- Gurvinder Kaur (6/5): - It’s a nice hotel, great staff, near shops if that’s what you want from a holiday. The marina is very built up though. No greenery. The hotel pool is tiny and was incredibly busy. The place is congested and you hear the super cars reving engines late at night. I preferred the Fairmont on the palm. Far bigger, more space to relax.
- Zainab (10/5): - First time staying here last month. Hotel- layout and design is nice, very modern. Rooms- very nice and upto date, loved the theme and bathroom design, decent size, always cleaned and sheets changed Room view - selected balcony sea view and it was perfect! Food- opted for breakfast option and it didn’t disappointment plenty of options! Depending what time you go will depend on how busy it was and you might have to wait for a table but the wait time was around 10 mins. Staff- polite, friendly and welcoming Pool- a little small but with it being an infinity pool it was nice with a good view! Other service - NOT related to the hotel but no way reflect the hotel standard and service. Mentioning more so that people are aware nail salon 2nd floor (they just rent the space), overpriced, and the price does not reflect the quality of the work produced and the time taken (3hrs for acrylic nail set) plus. I had to go back 3 times within 72 hours due to the quality of nail glue used! Disappointment. Overall the hotel was great, perfect for families too!
- Soab (10/5): - The breakfast was the best experience
- Muhammad Abdul (10/5): - Fantastic stay will be back. Great helpful staff perfect location.
- Syed Arshad (10/5): - Lovely location lots to do
- Rameez (10/5): Amazing staff - Everything was 10/10. I forgot the name of the front desk manager with glassses and the concierge guy, but they made it extra special for me. All staff great too
- Brian Charles (8/5): - Excellent location. Especially for shorts visits because there so much to do within walking distance. Energy in the area is unmatched!
- ALI (8/5): - Good location
- Joanne (10/5): - The hotel smells amzing all the time. The staff were so friendly and attentive and the food was good. The location is si central, we would defo stay here again
- Na'el (2/5): - Worst staff ever and they are very rude and the room is very dirty not cleaned
- Elias (10/5): - Very good one I will go again
- KRYSTAL (10/5): - The room was super clean and nicely decorated. I just believe some parts of the room were worn out.
- Alka (10/5): - Great Location, with so many restaurants around the hotel and lots of shops too.
- Matteo (4/5): - the worst sofitel I've ever been in my life
- Jaime (10/5): - Great location with the beach on one side and the marina on the other side.
- abdelaati (10/5): - Every thing is nice.
- Verified traveler (10/5): - It was amazing experience
- niazy (10/5): - I like mostly the location and design with cleanliness. Food for breakfast, lunch and dinner was excellent.
- Mohammad (10/5): - Great location and view
- Alsadig (4/5): - It was NOT a great choice for 5 stars hotel.
- Hamid (10/5): - Very good
- Krisztian (10/5): - Amazing staff, Great breakfasts and fab pool location.
- Abdul (10/5): - Amazing rooms very clean and friendly staff.
- lior (10/5): - נהדר
- Thouseef Mazhar (10/5): - Very clean, very friendly staff, was not disappointed not even one bit will definitely come back
- Michele (8/5): - Comfortable Beds Breakfast at club lounge was disappointing, however afternoon and evening selections were very good
- Donna (10/5): - The hotel is in the most perfect location for being right in the centre of it all. You can easily walk along the beach, to bluewaters island and the marina and there are SO MANY fantastic dining options. It’s also only a 25mins (ish) drive to Dubai mall for the Burj and fountains. It’s about 45 mins away from the airport without traffic. The hotel is lovely, clean etc just not one of the newest hotels. We were greeted very warmly by reception and really appreciated that our room was ready when we arrived early. We had a luxury room with a balcony and view of the beach / Ain wheel which was well worth the extra money - fantastic views. The bed was massive and comfortable. Nice rainfall shower and separate bath too. Room service / housekeeping were good.. if we needed anything extra and let reception know it would be sorted quickly. The pool / pool area is nice but unfortunately only gets the sun between about 1pm and 4pm. The beach is public which is fine but it’s quite expensive to hire sun loungers each day (about £27 per day). Not the fault of the hotel and this would be an issue for all hotels but the only thing I would say is that it is pretty noisy at night with cars revving every night until about 2 or 3am. This wasn’t a problem for us as we mostly stayed up very late and I’m a heavy sleeper m but it you go to bed earlier or are a light sleeper then it’s something to consider! Even with white noise on both our phones it was still loud.
- luis (6/5): - Merchant’ around the Hotel extremely aggressive and unfriendly .
- AZMY (10/5): - Excellent
- Petra (10/5): - I love this hotel! This was the second time I stayed there. It’s super clean, spacious rooms and a nice pool. I can highly recommend staying here.
- Rebecca (8/5): - Really good location for the beach, shopping and restaurants. Traffic after 11 is absolutely horrific. We had three taxis cancel on us from the Atlantis waterpark due to the location of this hotel. We had to get out of the taxi and walk 10/15 mins on multiple occasions because the traffic was so bad so just be warned. We had wings and fries at the pool and the fries were good but the wings were disastrous. The lifts are slow and take a while, one afternoon I was waiting 5-10 mins for a lift. But all that said, I would still stay here again!
- Verified traveler (4/5): Won’t be coming back. - My 6th year in a row staying at the property. Always loved it, especially the location. But last year the room smelled overwhelmingly of mold/damp, and when I informed them they offered little more than an apology. And this time I found a roach in my room. Sorry but thats just unacceptable when paying this much money at a 5 star hotel. And once again, when I informed them they seemed to care very little. So after 6 years of staying here, I will NOT be coming back.
- Verified traveler (8/5): Wonderful hotel - Second visit to this hotel, although the first visit was 10yrs ago. I would return, although I would request a higher floor given the noise from the traffic on JBR and the hotel lounge music. The hotel balcony doors probably need further glazing to prevent the noise. The room was lovely, and the view and balcony amazing. The hotel carpet leading along the corridor to the room seemed to smell strange, of ammonia. Maybe this needs replacing unless it was insect spray! The pool staff are amazing, so friendly and helpful.
- John (10/5): - What an excellent hotel, the rooms, food, facilities and staff went out of the way to help and support our stay. Dinesh who cleaned the room was outstanding in what he did and we can only recommend him highly. We will consider returning to the hotel in the future. THANK YOU TO ALL AT THE HOTEL
- Alexandria (8/5): - Located in JBR, you can’t beat the location. Accessible to everythjng and walkable. Be mindful the traffic is terrible in the area if planning to taxi to other places but that shouldn’t prevent you from staying in area. Sofitel is elegant, staff amazing and great vibe
- Benjamin John (8/5): - The hotel was very clean, with excellent breakfast options. The staff were always friendly, helpful and attentive. During the daytime the area is clean and tidy with excellent access to the beach and local shops. The access to the tram and metro needs a little walk along some narrow pavements. The biggest disappointment is the level of noise in the evening and through the night -- lots of traffic, extremely loud car engines being revved into the early hours, and very loud dance music from the clubs and restaurants over the road. It became so noisy that we needed to play white noise on our phones during the night to help us sleep. Overall the hotel is excellent, location to the beach is excellent, facilities during the daytime are great, but the level of noise in the evening and overnight has put me off from returning.
- evate (10/5): - The best hotel close to every thing
- Svetlana Vladimirovna (10/5): - Everything was amazing.
- Meshari (8/5): - My general evaluation is very good (4/5)
- elie (10/5): Jumeirah Jewel - Lovely stay in a great hotel at Jumeirah Beach area wirh valet parking included. Very well kept property. Lots of amenities and superb staff. Fabulous breakfast buffet with great selection for just about anyone's taste. All the staff were super helpful and nice from check-in to concierge to parking valets and lobby staff. Nice pool area looking out over the beach. Enjoyed our stay tremendously.
- Shamim (6/5): - Me and my Family had 9 nights stay at the Hotel, overall, I am very disappointed with the quality of service. Room was advertised for 4 adults to sleep but there wasn’t enough space for 3 adults let alone 4. Also, not enough space in the cupboard or in the room to accommodate 3 adults. Overall, very average Hotel.
- Salman (6/5): - Me and my Family had 9 nights stay at the Hotel, overall, I am very disappointed with the quality of service. Room was advertised for 4 adults to sleep but there wasn’t enough space for 3 adults let alone 4. Also, not enough space in the cupboard or in the room to accommodate 3 adults. Overall, very average Hotel.
- Saher (10/5): - It was a great experience the staff were very friendly and met all expectations. It was very clean
- Verified traveler (10/5): - Fabulous! Will stay again
- Brian (10/5): - My recent stay at Sofitel JBR was truly outstanding. A special thank you to Duty Manager Divya, who was incredibly professional and accommodating. The entire staff was also fantastic, always attentive and welcoming. The amenities are top-notch, offering an incredible experience from start to end.... la crème de la crème! Merci for making my stay so memorable :)
- Tanya (10/5): - Loved our stay here, staff were incredible, breakfast was divine, rooms werre lovely and the location was excellent
- Joanne (10/5): Friendly staff - Amazing stay, friendly staff and rooms very clean at all times
- Abdul-Raheem Ibn-Zahoor (8/5): - Very good
- Nuno Alexandre (10/5): - I had an amazing time at this hotel.
- Aasha Roopal (6/5): - Hotel was great au usual. the staff member at front of house was perfect and his name is Hamington.
- Verified traveler (8/5): - Overall we had a great stay, the hotel was very clean and the check in/out process was very quick and efficient. They allowed us to check in early and check out late with no extra fee. The infinity pool and the staff servicing it were fantastic, always making sure we were happy with our sunbeds and trying to move us into ones with sun and vice versa. The pool bar was great and again the staff here were very helpful. Special mention to Hannington at the main entrance who was always greeting us, helping with our bags and to get taxis when we needed them. Staff like this really enhance guests stay and encourage them to return, so thank you Hannington! There were a couple of negatives, the main one being the guy on the tours desk who was extremely unhelpful and showed no interest in trying to help us. He even said that bar a cruise and circus type show, there is nothing to do in Dubai at night... The other negative were the restaurant staff. We called to book dinner at their Plantation restaurant for their normal al acarte menu, however when we got there they told us it was a seafood buffet. There was no mention of this on the phone so we tried to cancelled our reservation, however the lady on the phone never made it. We then made a reservation somewhere else, to then be told their al acarte menu is in an ajoining bar. I feel their communication needs to be improved. That being said we enjoyed our stay a lot. The rooms were clean, the bed was comfy and the location was ideal.
- Salma (10/5): - Excellent service and in a perfect location
- Charley (10/5): - .
- Zakiya (6/5): - Was told the soft drinks are free was not aware of service charge
- Dawn (10/5): Luxury and Fun - This is a beautiful luxury hotel in the heart of all the fun action ❤️. Great deep soaking bathtub with view!
- Haroon (10/5): - This hotel is in the heart of JBR. There are shops and restaurants including cheesecake factory conveniently within 2 mins of the hotel. The hotel was clean and the staff were all so friendly. Breakfast was very good with a wide variety of food items.
- Hamza (4/5): - Hotel cleaning staff were excellent, ensuring a prompt and thorough clean on a daily basis. However small things such as the hair dryer off switch not working, and the balcony door being difficult to push open were mino inconvenience. My main concern however was the way in which we were dealt with. I arrived at 10am, and understandably the hotel have their own check in policy of 3pm. Despite the latter however, we were told several times at hourly intervals that our room was "getting ready" and should be available soon. I was left waiting around for 5 hours clinging on the hope that it would be any minute now based on the interaction from hotel staff. I ended up wasting a SIGNIFICANT portion of time on my first day of a short stay in Dubai, and even at 3pm the room was delayed for another 15 minutes. All I was given was an apology with no real conviction in the sincerity. I also expressed that other hotel guests who arrived to similar times to myself were catered for hours before me. Instead of empathising, or taking responsibility, they replied with "there is a priority list". At the end of the day, I am a paying customer, and I do not appreciate being lied to, and the lack of empathy towards the value of my time, especially when you are there for a short stay. Wont be visiting again im afraid.
- Paul (8/5): - Location is amazing, staff amazing, room clean. Only downside was food and the club lounge , not enough selection for dining and the lounge didnt have anything good enough to warrant the upgrade.
- Waras (10/5): - Fantastic hotel with everything around you, pool closes at 8pm which isn’t the best but everything else is brilliant
- Ilyas (8/5): - Really good for the price
- Susan (10/5): - Stayed in past. Always enjoy our stay. Great service!
- Steve (6/5): - Ok hotel. Probably at the lower end of 4 star.
- MELONIE (10/5): - Staff were excellent; kudos to housekeeping! Good location, plenty of restaurants, however not directly on beach. Unfortunately gym was not open when we were there, but had access to nearby hotel gym.
- Istiaq (10/5): - THE SERVICE WAS VERY GOOD
- Kavita (8/5): - Nice hotel, modern and clean. The staff at the pool were super helpful and ensured none was reserving Sun beds then leaving for a bit. Other staff around the hotel were ok, didn’t feel the service was anything special for a 5* hotel. Breakfast nice but quite repetitive. Keep note that this hotel does not have a private area on the beach, they give you some makeshift lounger and umbrella that you can carry down and use on the beach. Area around the hotel is fantastic - loads of restaurants of different cuisines and price points depending on what you’re looking for
- Amana (10/5): - Perfect location, easy to get Taxis and walk to the beach. Attentive staff, clean hotel!
- Arshia (10/5): - Ahmed was very friendly and helpful during check-in. Overall staff was very nice and accomodating. Would definitely come back and visit when in Dubai next
- Saima (10/5): - Everything was amazing. Brilliant location, staff, food, service and hospitality throughout. I would definitely recommend it to everyone wanting to stay as family, couple or even alone.
- K (8/5): - Lovely property but if you going for the pool, get there early. If you are there for the beach no problem. Staff amazing, food good & the bars and club are great.
- John (10/5): - All good.
- Nathnael (8/5): - Had a great time at this hotel, the staff were fantastic and very helpful. Lots to do around this area and plenty of places to eat. Room was large and very clean.
- Izabela (10/5): - Wonderful place to stay . Very friendly and professional staff. Our housekeeper always smiling making sure everything is done.
- Leslie (10/5): Excellent hotel - Excellent service Staff very accomodating
- Alif (10/5): - Great service and amazing location
- FAHAD (8/5): Nice hotel if you dont want to go out of jbr - All is good but if you want to go out of jbr you need 45 minutes in the hotel rood bu car
- Samina (10/5): - The location was great. Amazing views from both the front and back of building. Swimming pool and steam and sauna were great. Lifts were a bit slow and they didnt put through calls from relatives after 10pm. They were not able to contact us via the hotel reception.
- Albina (8/5): - Pros: Super close to the beach, convenient location. The property provides beach towels, which is a plus. Great pool. Amazing breakfasts! Our room on 17th floor was clean, safe, quiet. Cons: No airport transfer! Old smell, esp in a closet. Terrible dinners, they reuse leftovers for the next day, do NOT recommend to buy them. Overall 4 stars, doesn’t worth money since its on the expensive side.
- Juan Manuel (10/5): Great Hotel. - Great Hotel for the whole family !!! Excellent Hotel, perfect location in “The Walk”, few steps for JBR Beach and Restaurants. Great service. Delicious Breakfast !!!
- Farah (10/5): - Stunning hotel, perfect location and very welcoming staff! Would definitely stay here again and recommend to others!
- Abdul (8/5): - Ok I liked everything about the property but restroom between the toilet and shower glass wall it’s not even a foot distance I’ma average person I couldn’t sit comfortably if you bigger OMG they can do better then that and the bed mattress was kind of old you can’t really feel you are on the bed it’s like you are in cheap wood for a five star hotel they can do better then that. Overall pool, lounge area and location are the best if you dnt care about sleep comfort and restroom it’s good if not look somewhere else. Place was clean and neat.
- Nazia (10/5): - Fantastic hotel with amazing staff. Rooms were big with sea views (we did an upgrade to sea rooms) the only negative about this area is that it is very loud on a weekend. Friday Saturday and Sunday nights there was pounding music from around 10pm to 5am. Not sure where it was from but there is a club near to the hotel. Asked the staff and they were unsure, noise was really unbearable and made it hard to sleep. Not sure if it was from beach parties or clubs. But other than that the area was lovely lots of dining options and shopping and not too far to metro for travel. The only other negative is that you have to pay for loungers on the beach which cost round 120 Dirham per day which gets pricey! But the hotel itself was amazing staff were fantastic especially house keeping.
- Sani (6/5): hotels.com booking issue still pending ! - I am really unhappy about this booking through hotels.com, this was a business trip and I had to cancel a part of my trip instead of staying from the 30th to the 8th of december I stayed (booked 2 rooms) only one night and I am still been charged the full trip and impossible to talk to someone from hotels.com. I will never book through hotels.com anymore any business trip, and I hope this issue will be solved asap.
- AMJAD NASSIM (10/5): - Very nice all the way around.
- Frederick (8/5): - Staff and half board was fantastic . Great food and service at dining facility
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