Tokyo Ueno Touganeya Hotel
Location: 3-17-5 Higashi-ueno, Taito-ku, Tokyo, Tokyo, 110-0015, Tokyo, JP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Welcome to Tokyo Ueno Touganeya Hotel, where comfort meets convenience in the heart of Tokyo.
Exceptional Comfort
Relax in one of our 55 well-appointed air-conditioned rooms, complete with pillowtop beds, down comforters, LCD televisions, and refrigerators for your convenience.
Stay Connected
Enjoy complimentary wired and wireless internet access throughout the hotel, ensuring you remain connected whether for business or leisure. Our computer station is also available for any additional needs.
Prime Location
Explore the vibrant surroundings with famous attractions like Ueno Park and Ueno Zoo just a short walk away. Discover the local culture at Ameyoko Shopping District or savor the history at Tokyo National Museum, all within proximity.
Don’t miss your chance to experience this splendid stay – book your room today!
Important Information
- Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Elevator
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Smoke-free property
- Express check-in
- Free wired internet
- Computer station
- Shared microwave
- Coin laundry on site
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Family Room (24 sqm), Non Smoking
2 Twin Beds and 1 Twin Bunk Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 24-inch LCD TV with digital channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Slippers
- Bidet
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bed sheets not available
-
Twin Room, Non Smoking
2 Twin Beds
248 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 24-inch LCD TV with digital channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Slippers
- Bidet
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bed sheets not available
-
Single Room (12sqm), Non-Smoking
1 Twin Bed
129 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 24-inch LCD TV with digital channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Slippers
- Bidet
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bed sheets not available
-
Bunk Bed Twin Room, Non Smoking
1 Twin Bunk Bed
129 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 24-inch LCD TV with digital channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Slippers
- Bidet
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bed sheets not available
-
Double Room (12sqm), Non-Smoking
1 Double Bed
129 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 24-inch LCD TV with digital channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Slippers
- Bidet
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bed sheets not available
Guest Reviews
- Shlomi Shlomo (8/5): - All was fine. Thanks
- George W (8/5): - Central to what we wanted
- Michael C (10/5): I would stay here again - What an amazing hotel in a great location. The only draw back (and it’s not to bad) is the size of the hotel. There is not much room outside of the bed which takes up most of the room. With that being said I would still stay here upon my return. Staff was amazing and like I said location was a great spot for food and train station The price was great too
- Mozamal (8/5): - Good cheap place
- Niel (10/5): - Location was perfect. Room was small but hey, it's Japan. (-: We had everything we needed and the light robes (yukata?) were a nice touch. Recommended. By the way, if you're bringing large, heavy suitcases from Ueno Station on a hot day, you don't need to climb the stairs of the pedestrian overpass. There _is_ a crosswalk a block or two south.
- Rachaya (10/5): - The hotel was very close to Ueno Station. It had a homely feeling. The staff was so wonderful and made us feel at home. Thank you.
- Nathorn (8/5): - Good location
- Hassan (10/5): - No frills stay! In, out with speed and accuracy.
- Nicholas (8/5): - Close to Ueno station. Overall good quality stay for the price. Front staff were friendly and helpful.
- Howard (8/5): - A small, clean, budget, Tokyo Ueno hotel. They only real issue for people might be the height of the door ways which seems like it would be a issue for people over say 6’.
- Jonathan (8/5): - Great location for shopping and eating.
- Samantha (10/5): - Easy access to shopping area. Within walking distance from JR
- Melissa (10/5): Good choice for a budget overnight trip - The hotel is the standard small size you find in Tokyo. There is no view, but if you are wanting a budget hotel in the heart of Ueno, this is great value. Very clean with friendly staff.
- TheHappyWanderingone (10/5): Great budget hotel for an overnight trip. - The hotel is the standard small size you find in Tokyo. There is no view, but if you are wanting a budget hotel in the heart of Ueno, this is great value. Very clean with friendly staff. Microwave, vending machine and washing facilities. Mini fridge in the room.
- Demario (10/5): Amazing Time in Tokyo! - First time traveling out of the country and this hotel made everything a breeze! Centrally located near Ueno station, you have access to any and everything you could imagine. Food options are plentiful and delicious. 7/11 right around the corner and they even partner with a massage service is you need a day of relaxation. Will be back, hopefully very soon!
- Lillian (10/5): - We had a fantastic stay. The hotel staff were very kind and the surrounding area was brilliant and very convenient.
- Betty (8/5): - Very close to Ueno Station.
- Bryan&Connie (10/5): - Location
- Jeanne (10/5): - Great location! A very quick walk to Ueno Station. The front desk staff were very helpful!
- eric (10/5): Always a great stay - Always very pleasant , great service
- Jerna (10/5): - Extraordinarily clean rooms, cold a/c and comfortable, close to everything; transportation, restaurants, park, shopping and entertainment. The staff was also very friendly and accommodating. Will definitely stay here again.
- Eunice (8/5): - Close to the Ueno Station and Keisei Skyliner. Convenient for transit around Tokyo. This is a good budget hotel that is an older building. The room is clean but dated. Be careful getting in and out of the bathroom as there is a large step. The doors are low, so if you are tall, be careful. Daily housekeeping was great and the staff are friendly and helpful.
- Eric (10/5): - Great location right next to Ueno station. Great dining options that are within walking distance. Great value.
- Daniel (10/5): - Great bang for your buck. Would stay here again.
- Daniel (10/5): - Great bang for your buck. Would stay here again.
- JUNGWOOK (10/5): My mistake lol - Excellent! The room was clean and cooling was perfect! Btw I missed amenities, toothpaste.... I thought there is no toothpaste in thr room, but it was together with toothbrush. So I bought another toothpaste. lol
- Pitsinee (10/5): - Love
- Ka Wei Daniel (6/5): - Too small
- Naiyapak (10/5): - Staff so nice and helpful
- MARI (8/5): - Great location, specially close to the Keisei-Ueno, keisei skyline train to Narita airport. lots of shopping and dining options.
- Jim (10/5): - Great Location. Short walk to Ueno Station and direct express train (Skyliner) to Narita airport. Short train ride to Akihabara, Tokyo Station, Asakusa and Sky Tree. Lots of restaurants near by. Short walk to street market (Ameyoko) Cons: Small hotel with small elevator and low door way, so not good for tall (Over 6’) people.
- Analyn (8/5): - Good experience but no restaurants inside the hotel
- DASHENG (8/5): - Hotel is in a perfect location, old but clean.
- Michael (8/5): - Reasonable price for what you get and it’s conveniently located next to the ramp/escalator exit to Ueno (great when you’re carrying luggages)
- Steve (10/5): - Excellent location.
- Mhd louay (10/5): - the location was great, and the stuff were very nice
- Steve (10/5): - Excellent location, very clean and very friendly helpful staff.
- Saehoue (10/5): - Nearby Ueno station both JR & KEISEI. The Room was clean and properly. High speed WIFI. Free of drip coffee and tea.
- Nicole (10/5): - Great area, hotel was close to Ueno station, about 5min walk! Staff were nice and helpful, and had no problem communicate in English which is big plus! Room was small but exactly what we paid for, nothing to complain!
- Geoff (10/5): - Very well located about 100m from Ueno station, attractive foyer, clean comfortable room, coffe and tea making facilities in room, bewildering array of dining options nearby, attractions of Ueno park nearby.
- Joseph (8/5): - We stjwtjafbrabarhy. Rr f f
- Sharon (10/5): - Very easy to find the hotel. Very clean and spacious for a hotel in Tokyo. Lots of good local restaurants around. Would definitely come back again.
- seniorbudget (8/5): 3 star hotel in center of ueno, tokyo. - Great 3 star hotel, have daily room service, refrigerator, microwave in the lobby, rooms are small, but near metro and train station. Staff is very helpful. Coffee and tea available daily. Family mart and seven eleven is just around the corner.
- Alvin (10/5): - Ueno is a great place to stay in Tokyo and this hotel made it easy and convenient for us.
- Kim025Singapore (10/5): Very convenient location - The location of this hotel is fantastic. It is just a short walk from the JR Ueno station using escalators. As we went on three different short trips to Aomori, Kamikochi and Nikko, all our shinkansens pass Ueno station. WE can also keep our luggages here while away. The staff here can communicate in good English in our emails exchange, They provided drip coffee packets at the lobby. My friend and I stayed in two separate rooms and this arrangement was useful as we usually set off at about 6 plus in the morning so we had our own toilet to use without waiting for each other. A short walk away is a big Uniqlo at Okachimachi. It also houses its own supermarket at B1. There is also a supermarket in Ueno Station near Atre Ueno where I got my healthy wholemeal bread. The staff are all friendly and helpful. I would highly recommend this hotel for the convenient location.
- Rose (10/5): - Good location, close to the station and quiet. Staff were very kind, they gave me an umbrella because I didn't have one!
- Wei (8/5): Good choice - Close to Ueno station, clean, friendly stuff. Room is small which is ok for its location and price.
- SAKAE (10/5): - Good location ! Close to Ueno station and many stores. Hotel itself is very clean but neighbors are dirty. I’d stay if I was by myself.
- Dolores (10/5): - This hotel is near a 7-11. Staff are friendly and the hotel is clean. We used the washer and dryers.
- Q1844MYmatthewc (10/5): Perfect Family Hotel and Great Value! - We (family of four) had a great stay here! The room was spacious and the location is excellent. The Ueno station is a really short walk away and you can get to anywhere using the JR Yamanote line, or any of the others from that station. The room was clean and well-appointed. There are convenience stores and restaurants nearby, but the location is fairly quiet at night. Highly recommended!
- Luke (10/5): Decent - Clean, comfortable, friendly and accommodating staff and great location
- Xiaojia (10/5): - Convenient for Ueno park and museums.
- 19gaye57 (10/5): Familiar stay after 8years. - Our second visit to the hotel last time was 8years ago, nothing has changed I think even some reception staff were there then. We had a 4night stay in twin room at beginning of trip to Japan then 3night stay at end in double room. Lots of space in twin room with sofa. Cleaning done daily with change and of towels and bottles of water. For Double room you can decide if you want housekeeping but room so small gave us a chance to leave things lying out of suitcases. Leave towels in bag on door handle and bin outside and they are changed and emptied it suited us fine can make own bed just not much space. All staff pleasant. In ideal location 3 minutes to Ueno station and shops and eating places. Very handy for Ueno park, zoo and museums
- Yi (8/5): - Small room but trade for convenience. Close to popular shopping areas and transit
- Surasak (8/5): - The Entrance is a little bit dark, The staffs were alright. No restaurant on site.
- Brian (10/5): - This place was great! Very easy to navigate to and from here, and lots to see and do around it. Staff were really nice and helpful
- Sarayuth (10/5): - Best location nearby Ueno Station and Keisei Station. We can walk to Ameyokocho market and Takeya. Clean room and they've drip coffee for free
- Pu (10/5): - Great location
- Spongybees (10/5): Good location and value - Good location , only 3 mins walk to JR Ueno station . Room is clean and bed was comfortable. Yes it’s tiny but it’s Tokyo n you technically just need the room for sleeping and showering . Last but not least , the room price is fairly reasonable. Highly recommended if you are looking for economical hotel with good standard .
- Fenny (8/5): - Wifi vary bad
- Paul (10/5): - we love how close it is to the station.
- Paul (10/5): - We were absolutely beat from a long day. Decided to chance getting a place last minute by Ueno Station and couldn’t be more pleased. Quick walk and the check in and room was excellent. We were upgraded for free because they had a larger room available. Robes and slippers for guest were a nice touch. We will stay here again. The price was excellent for the quality of stay. Very pleased. I rarely leave a review, but wanted to give a shout out for this one.
- Paul298570 (8/5): Good location, very comfortable, friendly/helpful staff - Just a few minutes walk from Ueno Station. Comfortable, clean double room. Bathroom with all the necessary amenities. Fridge. BBC on room TV but no other foreign channels. Electric kettle in the room, tea/coffee can be picked up at the reception.
- A6687DZchrisn (8/5): A great business hotel - We rented the big family room both times we stayed here. Great staff. Nice rooms. A good elevator, too! Very clean rooms. You can even dry your laundry on the clotheslines on the rooftop! Only oddity is that I bumped my head on the short doorways to the rooms. haha
- gensoh (10/5): 14 nights stay at touganeya apartment style room - the room was very clean and well furnished for a cozy japan living style experience for us :) the staff were incredibly friendly and helpful and made our stay very comfortable. Will definitely stay here again in the future.
- Bobby (10/5): - Very close to JR Ueno station. Check In was very efficient!
- Lai mun (10/5): value for money - great hotel, great service. convenient location.
- MistyPerth (10/5): Brilliant service, fantastic location, good value - Apologies, we should have posted this review some weeks ago. My family & I stayed in a family room at the Touganeya for 10 nights in October 2019. We can't recommend the hotel highly enough. The location is excellent, right next to both the JR and below ground train lines as well as multiple convenience stores, shops, restaurants, the Ameyoko market and beautiful Ueno park & zoo within walking distance. The hotel serves a Japanese breakfast but if you prefer a Western breakfast there is a Pronto cafe 1m walk away & a Doutor cafe 3m walk away. The family room was a good size and good value for 2 adults & 2 kids. The room was kept spotlessly clean by the cleaning staff. The reception staff were incredibly helpful, especially when we had to unexpectedly extend our stay due to a typhoon. In short, we think the Touganeya is an excellent hotel and will definitely stay there again when we return to Tokyo.
- Verified traveler (10/5): - Third time staying at this hotel - Very good location, very clean, and very friendly and helpful staff. The standard queen bed room may be slightly small for two person travel, but as a business hotel it fits perfectly. Definitely recommend for business and leisure travel.
- Verified traveler (6/5): - Great location. So close to Ueno station, yet very quiet.
- PZA8296 (8/5): Nice Hotel and Location - This is a good hotel in a good location because it is close to Ueno Station. If you want to go to Narita, the train is only a 10 minute walk away. Also, Ueno station is about 5 minutes away and the subway is a quick 2 minute to walk. Check is was easy. They offer free coffee at reception which you take to your room for the coffee pot. The room itself was basic but clean. It had a small 19 inch LCD TV. There was a queen sized bed where one edge was against the wall. So if there were 2 people in the room, the person next to the wall may have some difficulty getting out. The bathroom was small. If you ever been on a cruise ship, the bathroom is very similar if not smaller than a cruise ship. I liked it because of the price and location. I was travelling alone and only staying one night. If I had a longer stay, I may have chosen someplace else. But if you don't plan on spending any time in the room and only using it for sleep for 1 or 2 nights, this would be a fine choice.
- travelenjoyrepeat (10/5): Great Great Great - Spent 7 nights and it was great. We stayed in family room and was perfect. Excellent staff, excellent location and excellent value for money. I totally recommend this hotel. Staff really nice, speak English and really professional and accommodating.
- atwikatydays (10/5): Great place and location for a good price - The hotel is located very close to the train and metro station, which is very convenient. We stayed here on our last night in Tokyo before flying out of Narita, so we were able to hop on the Keisei Skyliner directly from the Ueno Station about a 5-minute walk from the hotel. Also great proximity to conbinis, restaurants, shopping, and the park. Location is all around an A+. The room itself was small, no frills, but clean. The staff was friendly and let us leave our bags downstairs for the day after checking out.
- Verified traveler (8/5): - The location is good. The facility met what I needed. Staffs are friendly.
- R1138 (6/5): cheap, can be spoiled by noisy guests - the location is good for the metro and also Keisei airport express. the rooms are small like most cheaper japanese hotel rooms. There is not much noise insulation from the corridor and i was kept awake by some thoughtless other guests in a group who have booked several rooms and who continually went between their rooms. The tapping on the door and talking to the child through the door was especially annoying. A good set of earplugs is recommended. At least I was only staying one night.
- onedozen (10/5): Excellent Location + Friendly & Helpful Staff - Fifth time staying at Ueno Touganeya Hotel and still the same level of excellent service. Hotel staff are helpful and friendly. I arrived around 11.30am and was allowed to check in straightway which is always a plus point for me as it allowed me to fresher up before proceeding to my next destination. As mention in my previous review the hotel is near JR (Ueno station), subway Hibiya & Ginza Line as well as the Keisei Ueno (direct to Narita Airport – 41min). Fast access to Asakusa, Akihabara, Ginza & Tokyo area. Within walking distance to Ameyoko using either the overpass or via the subway underpass exit 5 where there are plenty places to eat and shop (Local Japanese snacks, sportswear, souvenirs, etc). Will continue to stay at Ueno Touganeya Hotel if I visit Tokyo again. :)
- Verified traveler (10/5): - The staffs are just lovely and very helpful and always greet you with a smile. Overall, a delightful place to stay with its promximity to restaurants and train station. The rooms size are standard in japanese standard and clean.
- Susan (8/5): Comfortable Stay - Great spot close to rail. Friendly staff. Loved the bed, so comfortable.
- Xcski441 (8/5): Excellent location location - Although I got really lost trying to find it the first time, once I got my bearings the hotel proved to be in a great location near Ueno station and near Ueno koen a great park with many museums and other attractions plus providing a green oasis in a hot and crowded city. Staff were helpful too.
- richardtsang0519 (10/5): Excellent Location & Service - The location is excellent which the hotel is just a few minutes walk to JR, Subway, Skyliner Ueno Station. Staff are nice and helpful, which we had a great experience for the honeymoon. Room is clean and tidy, although the room is around 12 square meters which is normal for most of the 3-star hotel in Japan. You can find the convenience stores like Lawson and 7-Eleven just 1 - 2 min walk. There are also several good Japanese restaurants nearby :)
- woozie3 (8/5): Really compact, but has it all - The hotel is reasonably priced for Tokyo, and the location is excellent. We took the Keisei-Ueno skyliner and as another reviewer said, the station it stops at is not JR Ueno, which is really close by. Still, we didn't find it too hard to reach the hotel, even with luggage, once we exited to the streets. Google Map helps with orientation. Note that the escalators for going up/down the overpasses stops working at 22:00, so you'll have to use the stairs, which means more work with luggages. The hotel room is really compact, so movement is more restricted. However, it had everything we needed- hair dryer, great little kettle, good amenities like shampoo, soap & conditioner, and toothbrushes. It also had a strong air conditioner, with an adjustable temperature setting. We put a Do Not Disturb sign on, so they wouldn't have to clean our room, and they left a bag of fresh towels at our door anyway...thoughtful. Sound proofing was good. Reception was very good- they allow free use of their umbrellas. A 711 was just around the corner, which is super convenient.
- CatherineB275 (8/5): Location Location - We stayed two nights at the Tougane as a family of five. We wanted one room to accommodate all five of us which they did. It was very cosy however, it was all about getting out for the day exploring Tokyo so didn't spend much time in the room. The room was clean, simple and the location was very close to train/subway/bullet train. Slept well, no issues with noise. Extremely handy location. There was a food market very close too, which was fantastic. Lots of food options. Great price and handy location. The staff were happy to help us with maps and directions.
- Verified traveler (10/5): - Very good service and support from staff with honesty.
- JoEllen (10/5): Ueno's Touganeya - From the moment I checked in, serving me was their #1 goal and this was achieved with graciousness. Everyone communicated with me in English. And forgave my Japanese-speaking attempts. I linked the fact that the key to your room is collected for your convenience and safety while you are out.
- Verified traveler (10/5): - Walking from Ueno Staion is only 5 mins.Lots of eatery place around.
- Verified traveler (10/5): - Clean, convenient, 5 minutes walk to Ueno JR station without crossing a road (overpass, escalators)..
- John (10/5): - Hotel is very close to Ueno train station and accessible by overpass from the station. Rooms were small but this is standard for Tokyo. Very friendly and helpful staff. Great location to explore north of Tokyo with lots of restaurants and convenience stores around the hotel.
- Fabien (8/5): - Nice hotel with small but very quiet rooms. Location is great with everything you need less than 5 minutes walking.
- DocRandy (8/5): - Its near Ueno Station and plenty of restaurants and shops around the hotel. The hotel is clean with a nice bed
- Verified traveler (6/5): - Arriving late after a long flight we had difficulty finding the hotel. Tiny room and tiny prefab bathroom which seems to be all the rage in Japan. There was a wardrobe which was handy. Bed very firm but OK. One pillow was hard and full, the other small and soft. The lobby was always chock a block with left luggage secured with large bright yellow plastic chains as there did not seem to be a room dedicated to the purpose. The location is very good with easy access to station, Ueno Park etc Frankly, I couldn’t understand the high rating given by fellow travellers. What I rea
- Huzaifah (10/5): - The staffs are extremely nice! I’ve had a red-eye flight which reached quite early in the morning. Although, there was a few hours before the official check in time, the staffs have allowed me to check in early to rest. Breakfast is really delicious. Kudos to all the staffs. Highly recommended hotel!
- Verified traveler (10/5): Close to everything. - Nice hotel close to many public transportation. You can walk to Ameyoko market and Ueno park.
- Verified traveler (10/5): - The staff were very hospitable and helpful. We would stay again because of their kindness.
- Verified traveler (10/5): - Comfortable place to stay in an excellent location. Close to important train stations and major park.
- Verified traveler (8/5): Great Location - Location is great, 5 minutes walking distance to JR UENO station. Room is old, outdated and normal japanese size. But the hotel is near to UENO, great for shopping !
- momtom8 (10/5): - This is our second time staying here. This is a very convenient location for Narita Airport access and around town as well. Would highly recommend it!
- G (8/5): - Near metro, jr trains. Nice moderate hotel, good service 3 star hotel. They give you free tea, water and room has a refrigerator. Service counter is excellent.
- Verified traveler (10/5): We enjoyed our stay - The staff was very accommodating and helpful at all times. The price is reasonable for the size of the room and we feel very safe and secured.
- Verified traveler (8/5): Great staff and location - My stay at this hotel was very short, just an overnight stopover. However, the staff on the front desk made me feel very welcome and were very helpful. They went out of their way to ensure I had all the information I required. The hotel is in a very convenient location, five minutes walk from Ueno station and also very close to the Airport train. There are also lots of nice little bars where you can enjoy and meal and drink at very reasonable prices. I will stay here on future visits.
- Stephen (8/5): Small but comfortable rooms - The staff here were very pleasant. Check-in was easy and quick. The rooms were very clean but, as is common in Tokyo, were tiny. Nice touches included kimonos for guests to wear and I have no doubt many others did exactly the sam of us and posed for photos in the corridor (the room was too small. Mattresses were comfortable, wifi was OK but not great and the room was quiet. Ueno is a great location with plenty of restaurants, shopping and bars and I would stay at this hotel again n=but only if travelling solo.
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