Distrikt Hotel New York City, Tapestry Collection by Hilton

Location: 342 W 40th St, New York, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Mobile app for room service
• Happy hour
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Deluxe King Room

  Featuring free toiletries, this king room includes a private bathroom with a toilet, shower. The king room has air conditioning/heat, carpeted floors, a flat-screen TV with cable channels and mini fridge. The unit has 1 king bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator

• Queen Room

  Featuring free toiletries, this queen room includes a private bathroom with a toilet, shower. The king room has air conditioning/heat, carpeted floors and a flat-screen TV with cable channels. The unit has 1 queen bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator

• Deluxe Double Room with Two Double Beds

  Featuring free toiletries, this quadruple room includes a private bathroom with a toilet, a shower and a hairdryer. This quadruple room has air conditioning/heat, a flat-screen TV with cable channels and mini fridge. The unit has 2 double beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator

• Double Room with Two Double Beds and Roll-in Shower - Mobility/Hearing Access

  Featuring free toiletries, this quadruple room includes a private bathroom with a toilet, a shower and a hairdryer. This quadruple room has air conditioning/heat, a flat-screen TV with cable channels and mini fridge. The unit has 2 double beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator

• King Room

  Featuring free toiletries, this king room includes a private bathroom with a toilet, shower. The king room has air conditioning/heat, carpeted floors, a flat-screen TV with cable channels and mini fridge. The unit has 1 king bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator

Guest Reviews

• Jessica (10/5): - room was spcious
• Amber (10/5): - Great location, cleanliness and the staff was great One working elevator
• Karen (8/5): -
• Chandler (10/5): -
• Anne (7/5): Bon emplacement - excellent emplacement pour visiter New-York Dommage qu'il n'y ait pas un vrai service de petit déjeuner Un seul ascenseur en service plusieurs fois pendant le séjour. le jour du départ nous avons dû attendre 1 heure l'ascenseur!!!
• Alecea (5/5): Eh. - Naya from the bar was great Room was too high up and ac made a weird noise. When reporting to staff they would not move us to a different room. Charged multiple cards even though they should’ve only charged the one I booked with
• Mariah (10/5): Good hotel nice stay - Everything Everything
• Florian (6/5): -
• DanielaLaura (9/5): Bella vacanza al Distrikt Hotel - La posizione, la gentilezza dello staff e la pulizia Il bagno non era molto comodo. Avrei preferito non avere la tenda nella doccia.
• RANGEL NARANJO (8/5): -
• Weaver (6/5): My go to! - Everything is always great with my stays here! They only have one elevator working at the moment. So long waits especially at check out
• Chauca (10/5): -
• Maura (10/5): -
• Ronda (9/5): GREAT - THE ROOM WAS GREAT AND CLEAN AND THE CLEANING STAFF WAS GREAT AND POLITE AND THE LOUNGE WAS GREAT AND THE DRINKS WERE GREAT THE BAR TENDER SHE WAS SO POLITE AND SUCH A GREAT PERSON LOVE MY STAY THERE
• Sara (9/5): -
• Joshua (10/5): -
• M9722JYdenisew (8/5): Great location - Pros. Free coffee on a morning. The daily room tax of $29 you can redeem at the bar. Good location. Rooms are cleaned daily. Safe a fridge free of charge. USB charger on lights. Staff are friendly and helpful. Negatives. Shower is lukewarm even on highest heat setting. Doors are really heavy so when people are coming in late it’s noisy with the doors shutting. Heater is very noisy.
• Lashawn (9/5): -
• Elias (9/5): -
• Brian (10/5): - Great location N/A
• katherinewQ9798KE (8/5): Great service! Room was pretty good - The staff here were fantastic. Particularly Jon, Zaida, and Dennis. Warm, friendly and helpful. Location was good. Bed was nice and room was clean. It is clearly an older facility that’s been updated a bit, but some of the accent furniture (desks, nightstands, etc) should probably be replaced. Overall it was worth the price and I’d stay again, mostly for the excellent staff
• A9185KQc_linel (10/5): Excellent - We had a wonderful stay!! Thank you Chrissy for your hospitality, your kindness, our emails exchanged so that everything is perfect when we arrive! This hotel is simply great, the personal service regarding our needs at the top!! Thanks again Chrissy
• Z4090JUdavidw (10/5): The best Front Desk girl in New York City March 20 the second shift called at 5 PM and she totally took care of me - Checked in tonight Front Desk Girl is amazing. The staff is amazing. I had called today Friday, March 20 and she answered the phone and she waslovely inviting. I wish more of these hotels had her approach they should give her a raise.
• RenaudF (2/5): Terrible service - Everything went ok until I realized the hotel had charged me 66 USD for no reason. Room was prepaid by my company. I tried to call them several times, they picked up and then once I exposed the situation, they hung up on me. Happened twice. Tried to call back, sent to voicemail. Sent an email, no response. All of the above is true.
• ManhattanYankee (2/5): If it was a Hostel might be OK - I stayed here two nights last week. Pros: Front desk was friendly. Sheets and room appeared reasonably clean. Everything else was not very good. I have Hilton status, and one of the perks is early check-in; in addition, the charge card I used to book the room allows for early check-in as well as room upgrades, so when I arrived at 11:30 I asked if I could have an early check-in. I made clear the room upgrade was not important; I just wanted to get into my room as soon as possible. They said they were full but would “rush” to get a room ready. Not only was this not accomplished; in fact, the room wasn’t ready until 90 minutes after normal check-in. These things happen so not a big deal if everything else is ok. It wasn't. Once in the room, I found there was nowhere to sit in the room. I wound up sitting on the bed with my computer hunched over until my back hurt, then moved to sitting on the toilet with the top lid down and using the bathroom counter as a desk. Only one elevator was operational. I tried to get breakfast and, between waiting for the elevators (25 minutes) and sitting at the counter waiting for someone to come over and even take an order for coffee—which never happened (20 minutes)—I spent 45 minutes to not get breakfast. Something like even acknowledging me with a nod would’ve been fine; I understand people are busy. When I mentioned this to management, the reason given was she was too busy. This was noted but seemed confusing, as while at one point she did have a line, all those people had been served and she had time to sort through receipts, pick up the plate, and have a conversation with the person sitting next to me, amongst other things—so, at least in my mind, plenty of time to say “I will be with you in a minute.” It just seems there is a complete lack of detail or care put into the whole process of this hotel, which shows up in various ways, like the food service or the fact that there is almost nothing on the walls—just white, or more like sort of tan paint. I have been in public hospitals in developing countries where it appeared more care was taken in room decor. This would all be fine if this was marketed as a budget, low-end, bare-bones sort of adult hostel. But when it is out forward as a unique, boutique Hilton experience charging what I paid (2 nights was well over 900$ even after they took off fees) for the poor experience, there really is no excuse. To boot, I have not received any Hilton points, and on the Hilton site it acknowledges my stay and says zero points. Not even going to bother asking for the points, as I’m pretty sure I am done staying in Hiltons. Despite loyalty to Hilton and having various status (currently Gold) over the years, their product and service seem to be getting more expensive and worse quality. There are much, much better options in the 400-600 a night range in Manhattan.
• nicolesP1434CV (10/5): Amazing! - Robbie was absolutely amazing. So kind and accommodating at the front desk..
• Jolene (9/5): Excellent hotel and I would definitely use them again! - We had to check in a little early due to my friend not feeling well. They gave us a room and even upgraded us to a better room! It was incredibly nice! Everything was wonderful, Comfortable bed, walk in shower and the staff was AMAZING! The food in the bar area of the hotel was not great, fries too hard to eat, cinnamon roll completely hollow. The elevators seem to take forever to get to the higher floors when I wanted to go down.
• Alanah (8/5): -
• A9110EDninak (10/5): Great hotel! - Love the location and the staff were friendly and helpful. Shout out to Chrissy for making my birthday memorable! She went above and beyond. She is the best!
• Mitalkumar (10/5): -
• H4072FOjamest (10/5): Perfect birthday trip! - What a cute hidden gem! We visited NYC for Vanessa Williams for my birthday. Distrikt upgraded us due to my diamond status to their top floor and a bigger room. Upon checking in, they pro actively offered a late check out. Chrissy then delivered a beautiful birthday amenity to our room with champagne, chocolates and balloons! She even graciously provided us with some free drink vouchers! We’ll definitely be back because of her! Highly recommended. We’ve been to dozens of NYC hotels and I definitely appreciate the large bathroom vanity.
• Lauriane (8/5): -
• Curious45050223149 (6/5): Location is great but areas for improvement - The location is 10 out of 10 but there were definitely areas lacking…. The smell of weed at the entrance and reception was awful. The poor staff in reception were freezing with big coats on The lifts took forever. Timed it one morning and it was 11 minutes wait and then when it stopped it was full! Also there were stains on the carpet like bleach and peeling wallpaper. Stayed in many Hilton hotels and this one was not of the same standard.
• elliedI588ET (10/5): Lovely hotel - This hotel was great, it was a 10 minute walk to Times Square and was very ideal. There was a 7/11, a corner shop and a pizza shop at the top of the road where the hotel was and there was a McDonalds a 5 minute walk away. The room was warm and spacious and the bathroom was a good size. The hotel is in a great location with a subway station also at the top of the road. The staff were also always welcoming and helpful. Overall we really liked this hotel and were lucky enough to have a lovely view from our room!
• gilliant963 (8/5): Great Hotel in a perfect location - This hotel was great for our needs. Near to Port Authority so easy for us to get around on the subway. Very close to Times Square without paying Times Square prices. Near to Hell's Kitchen for reasonably priced food. The staff were very very friendly and helpful and we really enjoyed our 5 night stay.
• K3329ZHanns (10/5): Great hotel, location, and staff. Nice restaurant on premises. - Very pleasant stay! Front desk staff went above and beyond to make our stay enjoyable. 9th floor housekeeping staff was excellent and so friendly. Will definitely continue to stay here when visiting family in Manhattan.
• Donna (9/5): -
• Donna (9/5): We enjoyed it, the hotel was great 👍 - Location was ideal, close to Time Sqaure, bus station and underground stations. No coffee/tea making facilities in the room
• SCTraveler864 (10/5): Astounded by the great service! - I just checked in to the Distrikt Hotel and I’m just in awe of the wonderful warmth of the staff here. I was upgraded and given some wonderful goodies as a Lifetime Diamond at Hilton. I’ll confess that I didn’t expect such wonderful service in a NYC hotel. Chrissy and her team outdid themselves to make me feel welcome. The view is astounding and the room is oh so comfy. By far the best NYC hotel experience I’ve ever had.
• 762kathryna (10/5): Highly recommend - Absolutely superb customer service . The staff here are so friendly and, more importantly, happy which makes all the difference. Great room , really clean and spacious. Just off the main drag of Times Square so near whilst being away from the madness . Highly recommend
• Michael (9/5): -
• Robin (10/5): -
• Alia (3/5): Rude staff members and not worth the price. - The room itself was very cozy and clean. Beds were comfortable. The location was ideal and everywhere was walkable. Staff was rude when I arrived and spent too much time talking to each other about unrelated issues while I was standing there waiting. The website said they had parking but I was never contacted beforehand that I had to park in a garage a street over. It was difficult to find the location and even harder to go to the garage which I had to pay extra for before it wasn't even affiliated with the hotel (again, the site said they had parking available). The restaurant was abysmal. There was only one staff member (this was not her fault) and she had to take our orders and make our food. The food was bad and took a long time to get made, and they didn't have an item on the menu. The elevator almost broke on my friends, and no free wifi for the absurd price I paid was unacceptable. I had to try four different phone numbers to ask the front desk for an early check-in, which they already approved prior to my stay, but they said they couldn't do it anymore, so we had to wait around for an hour before checking into our room while the staff chatted it up. Overall, service was very poor and the staff unfriendly, and the amenities where NOT worth the price. Will not be staying again.
• Carlos (7/5): - Ubicación Los cobros diarios obligados y la mala comida del restaurante
• Sara (10/5): Fine - Location was nice I did not at all like that I was charged additionally for the $50 for some amenities upon checking in. I was caught off guard and it was presented as urgent it was no big deal because some if it you can use as a credit at the restaurant. I did not at all like that. And you bartenders personality leaves something to be desired.
• Passport14145270853 (10/5): A wonderful 55th birthday experience at Districkt - I planned a day trip to NYC celebrating my 55th birthday by going to a Broadway show and dinner and it turned out to be so much better than I expected, thanks to the staff at this hotel. When checking in Robbi was so amazing, his vibe, his energy and his overall customer service was extremely on point and then when he collaborated with Johnathan and Chrissy it took my birthday experience to another level. Chrissy personally gifted me with so many birthday treats, snacks and gifts and it made my heart smile! Johnathan provided great conversation and took pictures of us, and all together this great team made my birthday even more memorable and special! Overall this staff is Awesome and for this to be my 1st stay at this hotel, I felt like family. Thank you for making my 55th birthday very Ahhhhmazzing! I will definitely be back! Tomika Evans
• rachacrosstheworld (8/5): A Lovely Stay - Had a really great 5 night stay here with my family. It’s really close to the main NYC action but not smack in the centre which I liked. Lots of eateries and subway stations nearby. Staff were very welcoming upon arrival and throughout our stay. Room was nice and clean with modern amenities. Only down side was the elevator which was out of service for 70% our stay.
• Tisha (7/5): The staff and location are great. If they get the elevators situation fixed, it would be an almost perfect mid priced ho - We liked the location of the property. It was central to what we wanted to do. We walked almost everywhere Two of the three days we were there, there were elevator issues. One day we waited a long time to get an elevator because they were not working and another day we had to walk down the 12 flights from our room.
• Climber48768943859 (10/5): Christmas 2025 - This was not our first or last time to stay at the Distrikt Hotel. Every time we are here the staff does a phenomenal job and this time was no exception. When we arrived home we were contacted about items left in our room. Robbi and Jon made sure the items were returned to us easy and effortlessly. Robbi and Jon were friendly and there to help during and after our wonderful stay. Thanks guys have a happy new year!
• Giancartlo (8/5): Great location - Good Location Good food options near by No view Lavatory clogged Rooms were little outdated No room service Food options very limited Fridge uncomfortable
• Z9920FSsarab (10/5): Great hotel for a girls’ trip! - My two adult daughters and myself stayed here for a long weekend in December and we loved it! The location was ideal for us, the room was clean and comfortable, and the staff were beyond helpful and attentive. We loved the bar/restaurant and all the details like hot apple cider in the lobby, the coffee station, and Christmas music playing in the elevator. Dennis helped us with our luggage, getting a car to the airport and more! He and DaShanda were standouts!
• kinkytop (10/5): Awesome Stay - This hotel was central to so many things to do in NYC. We could walk to most spots on our list. Our room was on the small size but typical for NYC but it was super clean. Front desk staff was awesome.
• BernardRene (6/5): Great location, Friendly staff, Budget quality - I stayed at The Distrikt Hotel for four nights in early December 2025, and overall I was very disappointed. I’m a lifelong Hilton guest (“Diamond for Life” Hilton Honors) and I was looking forward to visiting this “Hilton Tapestry” boutique property. I’ve had great experiences with Hilton’s “Canopy” boutique properties, and I had high hopes for Tapestry. If The Distrikt is a good representation of what to expect from Hilton Tapestry, then I won’t be staying at a Tapestry property again unless the price is extremely luring. The good: The location of The Distrikt is fantastic! It is directly across the street from the Port Authority building, making it extremely easy to navigate public transport. It is just a few short blocks from many Broadway theaters and dozens of great restaurants and cafes. The reception and housekeeping staff are very professional and friendly. The bad: The hotel is a budget hotel but branded as “boutique” and not priced as a budget hotel (I paid $500+ each night for four nights). The wallpaper was peeling off the walls in my room, the paint was badly chipped in various places, and the linens are budget quality (although the bed was comfortable). In addition to the overall room aesthetic disappointments, one of the two elevators was out of service the entire four days I was there (and for a brief time, both elevators were out of service). The Distrikt website advises that they have an “on-site restaurant”. They don’t. They have a very sad “grab and go” type of space (it appears to be a former storage space). Bottomline, if The Distrikt was priced as a budget hotel and the website expectations were managed with accurate descriptions and accurate photos, it could be a great stay (location is fantastic). Hilton DoubleTree is directly adjacent to The Distrikt. DoubleTree is a far better value than The Distrikt.
• Younus (1/5): -
• Flyingboy58 (8/5): Hotel - I stayed here for one night. The people were very nice. Beyond what you’d expect. The room was small but very clean. It’s a small hotel, my floor only had 5 rooms. It’s pretty nice and easy to walk to places.
• S1766GFjonathanr (10/5): Great and friendly place to stay - Staff was friendly every time we were around. Great location to see everything. Warm, clean and plenty of room. I would stay here again in a heartbeat when coming back to NYC.
• paulinecS1780EJ (10/5): Fab stay - Excellent location 10 mins time square . Lovely diner 5 mins away Westway diner . Food portions enormous . Staff excellent . Special mention for Dennis and Robbie . Lovely friendly guys . Nothing too much trouble . Thankyou
• hannahbR9657EZ (10/5): went for broadway got stuck in santacon - went to see a show on broadway but didn’t do research and got stuck with santacon, Robbi at the front desk handled everything, even addressing a drunk santa singing in the lobby, and greeting us after our show with a smile after what was definitely a long day. The manager at the front desk also solved many issues right in front of our eyes and never complained even working while we were checking in and helping us as we checked out. The bartender was also excellent and it was the best old fashioned and margarita we have had in a while. Would definitely recommend this for a quick weekend away in the city
• kiranc511 (10/5): Brilliant for our first time in NYC - Myself and my mum just got back from NYC it was our first time visiting so we wanted to see everything! We arrived at the hotel around 1am the hotel was lovely, clean and warm on welcoming. Our room was brilliant good size for the two of us spotless and kept clean everyday! Also lovely rear the room was always warm for us when we got in from a long day of sightseeing in the cold. All staff we encountered were so friendly, helpful, and happy to help. As it was our first visit we wanted a hotel near the attractions so we didn't have to travel too far out and this hotel was brilliant location for a first timer in the city. Walking distance room pretty much everything like Times square, radio city, TOTR, Empire State Building, the highline, Fifth avenue the famous LV luggage store, macys, grand central we also ended up walking to central park. We walked to pen station when we left to catch the train to Jamaica very easy! Overall definitely recommend clean,friendly and great location can not fault this hotel.
• R5354ONjenniferm (2/5): Disappointing - Visited the Distrikt hotel for my daughter's 16th in November during Thanksgiving. Great location and that is all it has going for it. Rude staff, dated, cleanliness below standard, rooms dirty, I complained and had it cleaned every day afterwards. Didn't make up for the stains on walls, lampshades, quilts etc though. Don't be fooled, the restaurant is the bar area with a tiny kitchen at the end hidden with a curtain, food is terrible. Elevators need upgraded, we got stuck and had to call 911, has happened to too many people. Only 2 lifts and one was out of order, the other was the one people are getting stuck in. Would never stay here again, EVER! Oh and they take a 250 dollar deposit off you when you arrive, service fees ( which you do get back at the bar daily - 29 dollars, use it or lose it ) and 105 dollar incidental deposit.
• lildot414 (10/5): The Only Place to Stay in NYC - My friends & I love staying @ the Distrikt Hotel in Hell's Kitchen anytime that we are in NYC. It's an easy walk from the Amtrak & to Times Square & some of the best dining in New York. Noha always makes our stay perfect when we visit. Mike, Dennis & Gideon are always there to help & answer questions with a smile on their faces.The rooms are so clean, the pillows and beds provide a great night sleep. We love to gather in the Bar/Dining area to regroup and enjoy a snack or drinks. The security is amazing here as well. Please don't stay anywhere else when you can have it all @ the Distrikt Hotel.
• Shoval (10/5): -
• chrisbH4095BT (10/5): A Really Good Stay. Hosted By Wonderful Staff - Stayed at the Distrikt Hotel for 7 nights from the 25th Oct to 1st Nov. Upon arrival, met by welcoming Reception staff. Quickly checked in and allocated our room 2902. Our request for a high floor was met. Room was immaculate. Had all the facilities we needed for a wonderful stay. Breakfast, although sometimes you had a bit of a wait. I enjoyed the Protein Porridge. The service was always good. The Hotel itself is set in a good location, close to Times Square, MSG etc. Would i stay at the Distrikt Hotel again ? Most definitely. Thankyou to everyone for a really nice stay.
• laurak937 (10/5): Top tier service and the perfect location! - My husband and I stayed at the Distrikt Hotel last week and it was truly amazing. The service was top tier! The Guest Services Manager Chrissy was outstanding. She checked in on us right after arrival, bringing us up anniversary balloons and champagne and treats to celebrate us, she checked in on us throughout our stay, providing tips on good restaurants and where to find good pizza - her recommendations were 10/10 by the way. Everyone we encountered there was excellent - Robbie at the front desk, the young woman who checked us in and out, and everyone working at their Bistro was so attentive and kind. This was a WONDERFUL experience with a phenomenal staff. Not to mention - the location was PERFECT! We walked everywhere. Museums, Broadway, restaurant row, shopping. It was great. Thank you all for an amazing trip! 10/10 would recommend :)
• Vivienne (5/5): Extremely disappointing for the price. - The location was prime, but the street was rowdy and full of trash. The heating didn’t work for two of my 5 night stay. When I reported this I was told many of the heaters were not working and we would have to wait our turn. The rooms were poorly lit and dated. There were two lifts, one of which was not working for my entire 5 night stay. The $29 credit could be used in the extremely overpriced and limited ground floor cafe.
• RobCB1300 (8/5): A good place to stay for a visit to Manhattan - We had a pleasant four night stay at The Districkt in late October. Quickly checked in and room was spotless. Bed was very clean and comfortable and bathroom also spotless so absolutely no complaints regarding the room or checking in and out all friendly and efficient. So why not five stars well it’s the mandatory daily charge of 29$. ($116) for us. This is the first hotel I’ve ever stayed at which compels you to spend money in their bar. If you don’t use the daily credit you lose it. So we bought a few drinks on occasion just to get some value from this mandatory charge. Sadly to say also the bar staff have no sense of urgency in serving and I’ll leave it there. Apparently access to Wi-Fi is tied into the daily charge but should it not be free after all this is not a cheap hotel. We would stay again at the Districkt and have recommended it to others but the mandatory charge is unnecessary and at least an irritation it’s the only issue we had in principle. Good place to stay nonetheless
• Tizzywizz78 (8/5): Amazing staff and nice & clean - Over from the UK to celebrate 2 special birthdays. I’d been in contact prior and had a lovely surprise in the room when we arrived. The staff were brilliant, a special shout-out for Chrissy who has been brilliant with communication, transfer to & from JFK and helping us out with our visit. Location is great for Times Square, don’t be put off with it being next to the Port Authority bus station, this was not an issue. Nice little bar which we didn’t eat at but did enjoy a little nightcap or morning coffee. Nice and clean. I would love to have given 5 stars, but there was an issue with the lifts when there. The staff were great with the situation but our daughters were quite upset at being stuck and there was an issue every day. Walking down 32 floors was hard but thankfully didn’t have to walk up. I do believe they are sorting these out, so hopefully not an issue anymore. Overall brilliant!
• Sedne (9/5): -
• Merav (10/5): - מלון במיקום מעולה עם חדרים מרווחים. צוות אדיב וחייכן. מומלץ! Great location, Great stuff, Great rooms! Highly recommended ***
• aaronhI3176WL (10/5): 10/10 - Zaida the supervisor is awesome she went above and beyond to make sure my trip in NYC was worth it definitely will Come back
• Suzanne (10/5): - Great location, easy walk to transport & attractions. Hotel staff are great. Would recommend.
• heatheroS3606RS (10/5): Great hotel staff - Best front desk staff. Robbie and Mikayla are the friendliest, personable people. Spacious room. Daily housekeeping. Room are pretty quiet for NYC. Walkable to so many activities.
• michellepW6706FF (10/5): Above and beyond my expectations - Distrikt blew me away. The staff was so helpful and friendly. Room was large (for NYC standards) and the downstairs bar/cafe came in clutch on a rainy morning when I wasn’t feeling up for a Midtown jaunt to get coffee and a bagel. The protein oats were fantastic! The room was also QUIET - I slept well and ran several conference calls with no interruptions. Would definitely recommend!
• David (8/5): - A
• stephanie (10/5): - Great location and helpful staff
• Anthony (10/5): - Nice Nespresso amenity , breakfast ok
• Erwin (10/5): - Everything was good great service and friendly staff.
• Richrichierichard (10/5): Great Hotel and Location - My family have just returned home after the most amazing 5 days in NY and cant recommend this hotel enough , its so clean and smaller size made it more personal what we liked , I enjoyed the location , a little more real NY and not the endless noise of times square, some outstanding little places to eat with 2 min walk and Hudson Yards , Times Square ect 10 mins walk away , the staff were just the best and please thank big Dennis for getting us on our way on a moring and Robbi who is simply one of the best humans ive met - please thank him for arranging a meal we will never forget in a bank vault , we cant thank you guys enough and hope we might be able to return one day , to sum up a great place to stay for NY holiday 😀
• Doretha (10/5): - Everything was excellent
• Diane (4/5): - The room was not that well kept. There was hair in the shower. The wall paper was patched and peeling. The bedskirt was ripped and there were stains on the comforter. The TV stopped working
• Dogvcat (8/5): Good basic hotel close to Times Square - Clean, secure, helpful staff. No frills. The ‘different theme on every floor’ is basically just a different picture when you get out of the lift but it’s in a good location and the bar and restaurant are handy. I would have liked coffee/tea making facilities in the room but overall no complaints. Chrissie was particularly friendly and bubbly
• V5787CKdj (2/5): Don't bother there are better options - Breakfast options extremely limited, rooms pretty basic. No onsite gym. My wife and son got stuck in the lift for 30 min which was the second time this had happed to customers thewithjn the week I stayed, the fire service had to get people out on the first occurrence. No compensation or communication (apology). Not a four or five star hotel, I'd say 3 stars would be pushing it. I've stayed in hotels all around the world and this was one of my least favourite. Still waiting on an apology or any response to my email.
• Wendy (8/5): - The staff were so helpful and friendly. They really made a difference, especially Jonathan at the Front Desk.
• Kristin (8/5): - Convient to transportation and sights
• Hong (10/5): - Like the location, clearness, and view. Don't like the dirty windows, small lobby and small entrance, a little noise from the street
• luis (10/5): - Good service
• Julie (10/5): - The room was spacious and clean. The bed was very comfortable. We really enjoyed our 7 night stay.
• Begoña (10/5): - Love the location but th homeless it's very sad situation walking few blocks down to many people with addictions and zombie zone lovely hotel
• S7100QIlauras (10/5): Enjoyed my stay - I stayed here for work on a business trip, and found the room to clean, comfortable, and functional. The best part of this hotel was the helpfulness and responsiveness of the staff, both at the front desk and especially those at the cafe / restaurant. The hotel is very centrally located, but it is very much in the city, so you'll hear the occasional street noise / police sirens. It was not a bother to me.
• Christine (10/5): - Staff were really fun - everyone had such a positive attitude. Very grateful for their cheery dispositions
• Olvin (10/5): - 👌
• Cristina (8/5): - Great location, friendly staff.
• martin (10/5): -
• N3652ETchristiang (10/5): 5 Stars Because of Robbi! - Solid hotel in an easily accessible location. Showing some age, but overall clean with large rooms in comparison to NYC standards. Was actually quite pleasantly surprised that it was quiet given the proximity to Times Square! I’ll admit that midtown is not my favorite area, but I’d stay here again in a heartbeat because of Robbi! Coming from a background in hotel management, I can confidently say that he knows and crushes his customer service skills. What a breath of fresh air to be greeted at check in by someone who genuinely appears to enjoy his interaction with guests. We looked forward to saying hello when walking in and out of the lobby and were disappointed when he wasn’t there- he’s just that good!
• Dana (8/5): - I’m still waiting on the return of our $100 dollar deposit. Stay was decent.
• martin (10/5): -
• Dilma Vera (2/5): - No clean room Internet not work Bathroom not clean
• Gabriel (6/5): - Front desk seemed uninterested in really helping with any additional information other than asking for my credit card.
• Stephen (10/5): - Nice hotel. Got upgraded so that was nice. Clean, modern room and nice bathroom and shower.
• Candace (10/5): - Nice hotel with very friendly staff!

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