InterContinental Shanghai Jing' An by IHG

Location: 500 Heng Feng Road, Shanghai, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Massage services
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Wheelchair accessible
• Kid meals
• Heated pool
• Coffee Shop on site
• Fruits
• Beauty Services
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• One-Bedroom Suite

  Suite comes with a 47-inch flat-screen TV, an iPod docking station and an private bathroom with a bathtub, a 15-inch flat-screen TV and branded toiletries. Guests can enjoy exclusive Club Lounge access

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Classic King Room

  Room is 45 square yards and features a mini-bar, an iPod docking station, a 47-inch flat-screen TV, a radio, a seating area with a sofa, a coffee maker, ironing facilities and an attached bathroom with a bathtub, separate shower and a 15-inch LCD TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Classic King Room with City View

  Room is located on the high floors with lovely views. It is 45 square yards and features a mini-bar, an iPod docking station, a 47-inch flat-screen TV, a radio, a seating area with a sofa, a coffee maker, ironing facilities and an attached bathroom with a bathtub, separate shower and a 15-inch LCD TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Classic King Room - Lounge Access

  Room features Club Lounge access. It comes with a mini-bar, an iPod docking station, a 47-inch flat-screen TV, a radio, a seating area with a sofa and an attached bathroom with a bathtub, separate shower and a 15-inch LCD TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Premium King Room - Lounge Access

  Spacious room features Club Lounge access and comes with a flat-screen TV, a seating area with sofa and a mini-bar. The private bathroom has a bathtub and seperate shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Classic Twin Room

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

• Classic Twin Room with City View

  The twin room has city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Classic Twin Room with City View - Lounge Access

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Classic Room

  Max Occupancy: 2 (2 Adults)

• One-Bedroom Suite with Meeting Area

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

Guest Reviews

• yi (10/5): - 前台的服务人员态度很好尤其是Emily很温暖
• 晓荣 (6/5): -
• 晓荣 (8/5): -
• san (10/5): 很棒 - 酒店位置超级方便，干净卫生，前台的经理Lyren和Una服务态度也很专业。自助早餐也推荐，品类齐全，尤其是吃了三天的汤米粉，各种浇头，白吃不厌。走到地铁口很近也很好找，步行到上海自然博物馆只要两站路，不热的天气走过去很舒服的。上海自然博物馆是宝藏，娃六岁多，喜欢动物，进去逛的很开心。下次来上海还会选择这家酒店 酒店开业有点早
• Xiao Er (10/5): 很赞 - Jonny 和Lyren 服务热情，第一次来洲际住，遇到了很热情的经理对我细致照顾，一定还会再来！ 无
• Kirn (7/5): Really good hotel, very clean. - The hotel room was a good size and the bed was very comfortable. Soundproofing which is good. I was also upgraded to another room which was really kind of the staff. The room has a lot of amenities which was really good. Very clean hotel. Also a good location to get to Shanghai sites (few minutes by metro or a 40 minutes walk) WiFi in the hotel is very bad. Also the breakfast did not have a lot of vegetarian options. This was very disappointing. Although the staff were nice when I checked in, the staff at the check in desk the next day were quite rude.
• Liang (10/5): Good - 本次入住Lyren贴心服务。入住前酒店主动沟通到店时间，安排高效顺畅，还贴心准备了小蛋糕，口感细腻清甜，惊喜感十足。行政酒廊餐食食材新鲜、调味均衡，用餐氛围雅致舒适。客房静谧雅致，设施维护到位，服务细致有度。地处上海站核心地段，出行便利，无论是商务还是休闲都十分合适，整体体验远超预期，值得再次入住。 无
• Liang (10/5): 很好 - 必须给到全五星好评，这次入住直接刷新了我对上海苏河江景酒店的认知!酒店位置绝佳，出门便能看到上海站的氛围，办理入住时Lyren热情专业，还主动帮我安排了高楼层的无遮挡房间好感度直接拉满。退房后Lyren 还贴心回访，愿意再来 无
• Boris (10/5): -
• Munkhbayar (8/5): -
• Sino (7/5): -
• Biniam (10/5): -
• Galina (8/5): -
• Eric (10/5): -
• ShihTing (10/5): - 一切都很好
• Milton (10/5): Mi preferido en Shanghai. Repetiré! - Repetiré sin dudarlo. Me parece una gran opción en una de las mejores ciudades del mundo. Nada que decir…
• Arystan (5/5): Нужно снижать уровень звезд, не соответствует - Грязновато, уставшие душевые, туалеты, номер тесный, кондиционер не отрегулирован, персонал не говорит на английском, сложный и долгий в разговоре, особо не понравилось
• Julie (8/5): -
• Anthony (10/5): -
• Matsuda (9/5): -
• Matsuda (8/5): -
• Makato (10/5): Good hotel - Nice location,friendly staff.room was big and spacious,breakfast was great Nope
• Yi (10/5): -
• Alex (9/5): -
• meng (10/5): stay - Xavier great service
• John (10/5): - Great hotel, very clean and comfortable. Would recommend.
• Dexter (10/5): -
• yiyi (10/5): 体验 - 酒店的服务态度和Xavier的专业服务 没有不满意
• liang (10/5): -
• Wei (10/5): 入住体验非常好，酒店前台员工非常热情，入住时还有人递上欢饮茶，很暖心，Xavier指引我到房间还介绍了周边环境，非常棒的酒店 -
• Siarhei (10/5): -
• Siarhei (10/5): -
• Yiwen (9/5): Ich werde wieder dahin wenn ich in dem Gegend übernachten müssen. Top Hotel. - Ausstattungen von meinem Zimmer. Frühstück war volle Leute.
• Yahan (10/5): Perfect - Literally perfect! Everyone was so nice and sweet(especially Xavier Yao and Elysia) the room is super clean and comfortable. The location is very convenient. Every time I come back to Shanghai, I always choose this!!:) strongly recommend to everyone who is going to Shanghai!!!
• CHUANG (7/5): - 房間大小還算舒適 飯店服務人員沒有溫度，房間沒空調太悶了
• John (9/5): Great stay, enjoyed it - Staffs are friendly, location is great Nothing much
• Marius TAUT (8/5): - Pillow Sauna and pool verry ,verry old
• yang (10/5): -
• Huang (10/5): 非常性价比的商旅酒店 - 酒店位置超棒，出行商旅很方便，前厅服务很到位，annie耐心，专心，解答我很多问题，全程微笑亲切，给人感觉很好 如果停车能免费就更好了
• Fan (10/5): - 交通便捷，地铁1号线火车站下，步行10分钟到酒店，房间干净整洁，刮胡刀好用，枕头舒服，Annie的服务贴心专业。笑容轻切，响应迅速
• Halaiano (8/5): -
• HUNGMIN (10/5): -
• Huang (10/5): A hotel with great value for money - The hotel has a great location Parking is not free, which is inconvenient
• Jianfei (10/5): Great staff, good breakfast, comfortable room. Highly recommended. - Staff was beyond helpful. The quality of service was high and forwardthinking. We received many packages during our stay, and staff kept it safely. Location was good, you can take metro and bus to Main attractions in 15-30 mins. Breakfast is excellent and there was a huge variety of choices everyday. Room was spacious and front desk check in/out went smoothly and quick. Bed and pillows are comfortable. Everything was great!
• Kwadwo (6/5): -
• CHUNXIAO (10/5): excellent - The location of the hotel is very good, easy to get around, and the walking distance to the train station is very close, suitable for business people. The front desk manager, Annie, is very professional, enthusiastic and patient, I will book next time
• ANNIE (10/5): Perfect! - When checking in, the front desk staff, Annie, were friendly and efficient. The hotel’s location is conveniently situated, with a subway station just outside the door, catering to the needs of business travelers. The rooms are clean and tidy, the bedding is comfortable, and they provide a perfect place for rest after a busy day. From check-in to check-out, the entire experience was pleasant, with professional service and well-equipped facilities perfectly suited to the needs of business individuals.
• 陆 (10/5): We had a lovely family stay at this hotel! The family room was spacious and clean, perfect for our kids. The staff were -
• 艳 (10/5): Had an amazing stay here! The room was clean and cozy, staff were super friendly and helpful. Definitely recommend it a -
• Ali (8/5): -
• 陆 (10/5): -
• Lu (10/5): This is definitely the best hotel I’ve ever stayed at. What impresses me most is the nice service from all staff—whether - The front desk staff are very helpful and friendly.
• Jun (9/5): A great stay with happy endings - Location is good, close to the train. Staffs are friendly and very helpful. Porters helped us carry our luggage and uploaded/ off loaded them to the cars. Room is spacious and quiet. We got a upgraded room when we arrived, that was a big surprise. Thanks to Henry Wang, you brought my day! We put do not disturb sign on the door handle when we left, and we also mentioned that to the front desk that we would like to keep the room in as is condition. But unfortunately, the cleaning lady still got in and did the clean, although no personal belongings were touched. We won’t complain about the cleaning lady, just thought that the communications among the hotel could be improved.
• ZhiHong (8/5): -
• Ya Ling (8/5): -
• Charbel (9/5): -
• Yike (10/5): -
• Zhang (10/5): -
• wei (10/5): 住的不错 - 酒店出行很方便，各项设施应有尽有，前台服务周到，特别表扬Annie
• Annie (10/5): 非常棒的一次体验 - 位置方便，出行便利，设施完好，服务好，表扬前台的Annie
• William (9/5): Will return again - Great staff with good English speaking, great large comfortable rooms Breakfast for westerners could be better
• wang (5/5): - 客房打扫还不错 不推荐此酒店，并且不会再来，吐槽的点太多。首先，定了两间房，下午4点到酒店办理入住，问前台两个房间能不能安排近一点。前台大叔说没有挨得近的房间，只可以同楼层。一个房间标准双床房，另一个转角房，转角房差到离谱，躺在床上要歪着脖子才能看到电视。这也证明为什么转角房有欢迎水果，双床房没有。当晚要求换个房型，前台另一位女员工直接给换到另一间房隔壁，说明办理入住的时候就有空房，也不知道之前的大叔为什么不给两间挨在一起的客房。外卖不给送上楼，没有机器人，要自己在门口外卖柜取。两间房中的一间房门锁竟然是坏的，从外面直接一推就开了，根本不需要房卡，安全系数太差。房间空调不能调整温度，室内25度以上，非常的热，闷。房间比较老，旧。卫浴洗手池都裂了。同等价位可以选择其他家，地理位置也一般般。
• 侃 (10/5): 性价比极高的出差体验 - 位置很棒，下了火车站不行十分钟就到了，非常适合商务出行。酒店保持了五星酒店一贯的品质，从前厅annie的专业表现就能看得出，这家酒店很用心的在管理，以后还会继续入住 听说停车是收费的，希望以后能免费，毕竟有时也会开车来
• Annie (10/5): 完美旅行 - 酒店设施完好，地理位置优越，服务好，特别感谢前台Annie
• wei (10/5): 愉快的住宿体验 - 地理位置好，出行方便，前台热情细致，表扬Annie
• Liang (10/5): - 非常非常非常非常不错
• li (10/5): 不错 - 酒店的公共区域和房间面积都很大很宽敞，前台的服务都很好，尤其感谢Jane 空调系统
• li (10/5): 感谢酒店的服务 - 位置 无
• Liang (10/5): 非常好 - 前台Henry非常非常非常非常非常滴不错 无
• Pisces (10/5): 超出预期的住宿 - 地理位置好，设施全面，前台服务好，特别表扬Annie，为人nice
• 侃 (10/5): 性价比超高的酒店 - 位置超好，步行即可抵达火车站，出差旅行的必选。房间打扫的很干净，没有老旧的感觉。餐饮品种很丰富，菜品也很好吃。前厅annie服务态度极好，很有耐心，很专业，体现了5星酒店应该有的标准 住店停车是要收费的
• 艳 (10/5): 前台annie服务周到，房间干净整洁，离火车站10分钟的路程出行方便 -
• 艳 (10/5): - Annie was so thoughtful! Check-in was done in a flash, she even took the initiative to recommend nearby delicious food, and she had a perfect smile the whole time. My stay was extremely comfortable!
• Meqbel (10/5): تجرّبه جميله تستحق التجربه - الفندق ممتاز ونظيف والموظفين ودودين ولطيفين خصوصاً المدير (King Zhou) كان لطيف وساعدنا في كثير من الأشياء وضاف لنا من عنده الفطور مجانا طول فترة الإقامة لمدة ٦ ايام كانت تجرّبه حلوه.
• Eric (10/5): -
• Lei (6/5): -
• li (10/5): 服务很好，前台的Jane li提供了很温暖的服务 - 健身房和大堂的圣诞🎄装饰 无
• li (10/5): 很舒适，感谢酒店前台的Jane，服务非常温暖 - 房间很大 早餐
• Lei (6/5): -
• Evgeniy (8/5): -
• Keith (9/5): Great hotel full 5 star - Luxury hotel great standards Nothing
• Laura (9/5): -
• Andrea (10/5): -
• Mohammad (8/5): It was good. - Beautiful lobby area. Very dated fitout in the rooms. At least the room I was in.
• Michal (10/5): -
• Siarhei (8/5): -
• Dario (8/5): -
• Dmitry (8/5): - Хорошее расположение, комфортный матрац, есть меню подушек, просторные номера. При заселении выдают ваучер на приветственный напиток. Устаревшая техника, стоит Sound Bar, к которому не возможно подключить свой смартфон, переодически вызывали техника для починки кофемашины. Завтраки не отличаются огромным обилием блюд, но голодными не останетесь) Тем не менее,в целом, очень позитивные впечатления от проживания.
• Che Ming (5/5): Not worth. -
• Hiroko (9/5): 安心感とクオリティーの高いサービスが受けられるホテル - 広い部屋でリラックス出来た トイレの匂いが気になった
• Khazhak (9/5): -
• Tim Ha (6/5): - 洗护用品和床铺不错 员工冷淡，看到客人吃完饭离开餐厅转身装看不见不打招呼。 吃了三天早餐，有兩天桌面上都是无餐具/餐具不齐的，第一天是完全没有，第二天是没有筷子，要我主动找员工要，有一天我没找到人，是自己去餐具的地方拿的。既然提供餐具这么不及时，要不设置几个拿餐具的点吧。而且上一桌的客人虽然看似只用了筷子，其他的刀和叉没碰，收台时刀叉居然就这么留着？要是上一台的客人实际是用了的呢？这么随便也行的吗？ 早餐选择也不算多。其他城市的洲际就算早餐時段客人很多也会有员工主动询问要不要茶或咖啡，很热情感受很好，但静安洲际是没有的，客人完全自助。早餐选择也一般般不算很多。 入住当晚打电话要个枕头，过了好久终于送过来了，但不是我在电话里说的款式，但明明电话里的员工说有。 房間內部装修有些地方非常粗糙，厕所的大理石地板有明显污渍。 电梯很慢也很少，有天晚上8、9点了居然排起了長队，大概十几二十人一起等，把电梯塞滿了。 健身房设备还可以，但哑铃之类的挺旧了，某天去有几条丟椅子上的用过的毛巾和几瓶喝了几口的水，我们练了快1小时也没见有人来收走，观感很差 前台员工也感觉不太热情，一点笑脸也不给。 谢谢酒店给延长了1小时退房，但员工说的可以的话请给个5星好评我是一点都给不出来。 intercontinental这个服务水平挺令我失望的，细节上做得太差了，和其他地方的洲际完全比不上。
• Anastasia (8/5): - Большой, красивый отель в хорошем районе. Разнообразные завтраки, есть европейские варианты. Номер просторный, сделали апгрейд на ресепшен. Есть вероятность, что в кровати клопы. Просыпались с укусами на ногах, персонал в ответ поменяли постельное белье
• Ziyu (2/5): - Worst hotel experience in Shanghai. Lobby Entrance and elevator both leaking!
• Siarhei (10/5): -
• Cesar (10/5): Pleasant - Breakfast was great ,location is quiet ,you need to take the subway to go everywhere The worst was de WiFi never work well ,impossible to connect VPM ,instagram etc
• Frankie (10/5): - Good hotel with nice staffs. Gym equipments need some update.
• William (10/5): -
• Simon (10/5): -
• Felwah (10/5): -

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