Upper House Hong Kong
Location: Pacific Place, 88 Queensway, Central, Hong Kong, Hong Kong, HK
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover unparalleled luxury at The Upper House, a stunning Art Deco hotel nestled in the heart of Hong Kong.
Recreation & Relaxation
Unleash your inner fitness enthusiast with our 24-hour state-of-the-art fitness center or unwind amidst lush gardens and terraces, offering breathtaking city views.
Culinary Delights
Indulge in gourmet dining at Salisterra, one of our two acclaimed restaurants, or treat yourself to 24-hour room service with a refreshing drink from one of our two chic bars/lounges.
Business & Events
Enjoy seamless transitions between leisure and work in our business center, featuring versatile conference space ideal for your next event, supported by convenient airport shuttle and parking options.
Experience the mesmerizing charm of Hong Kong at The Upper House—book your stay today!
Important Information
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 03:00 PM - 05:30 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities
- Express check-out
- Free bicycles on site
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Snack bar/deli
- Free bicycles on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- 24-hour fitness facilities
- Couples/private dining
- Shopping mall on site
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Studio 80 Partial Harbour View
1 King Bed
840-sq-foot room with partial sea views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, twin sofa bed, and free local calls; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillow menu
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Laptop-friendly workspace
-
Studio (70 Island View Room)
1 King Bed
730-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, twin sofa bed, and free local calls; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillow menu
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Laptop-friendly workspace
-
Studio, Harbor View (70)
1 King Bed
730-sq-foot room with harbor views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, twin sofa bed, and free local calls; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillow menu
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, Harbor View (Upper)
1 King Bed
1230-sq-foot room with harbor views
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, twin sofa bed, and free local calls; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillow menu
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Laptop-friendly workspace
-
Studio (80 Island View Room)
1 King Bed
840-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Day bed, twin sofa bed, and free local calls; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillow menu
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Laptop-friendly workspace
Guest Reviews
- KeithLinCharlotte (10/5): Book it! - We were in need of a hotel for a hotel in Hong Kong and I noted that Upper House was featured at number 10 on the list of ‘The World’s 50 Best Hotels’. Having lived in Hong Kong and stayed at many of its wonderful hotels over the years, I thought it was time to try something new. My expectations were high and I am happy to say those expectations were more than met. We loved the Upper House from the minute we stepped out of the car at 10pm, were surrounded by staff and then whisked up to our room for check in. Within minutes, we were the 41st floor, sitting on the sofa of our ‘Upper Suite’. The Upper Suite was gorgeous and the views were wonderful. The bathroom of the Upper Suite is amazing, but the showstopper here is the service and attention to detail. Allow me to explain... Following my booking, the guest services team reached out to ask about the purpose of our trip. I explained that my friend and I had been traveling through Asia and that this was the last stop before heading home. I also mentioned that my friend was turning 60 in a matter of days. So, fast forward… when we opened the door to our suite, we were immediately greeted with birthday balloons and streamers. 10 minutes later… a cake and champagne arrived. Needless to say, this was an incredibly kind gesture and very well appreciated. Over our three day stay, staff were quick to recognize us and mention a ‘happy birthday’ to my friend. I have had hotels do nice things in the past, but this went straight to the top of the list. Back to the room, it was very comfortable. The Upper Suite has a separate living area with dining table and mini bar as well as a large bedroom, wardrobe and bathroom. While entire suite is beautiful, the standout feature is the bathroom, which features large picture windows and a stand alone tub. Simply beautiful. The shower has both a rain head and a hand held shower with strong water pressure - I loved taking a shower here! Add in the soft towels, robes and Bamford toiletries and the package is complete. Finally, the bed, down pillows, down comforter and soft sheets were all great and felt like home. Upper House says that they want a residential feel to their hotels. From my perspective, the rooms are spacious and beautiful and they have easily achieved that. In addition, the Upper House has a great location with easy access to the best of Hong Kong’s shopping, restaurants and transportation - walking into Central is a breeze. But from my perspective, what really sets the Upper House apart is its superb staff and attention to detail. After this, I truly can’t imagine staying anywhere else in HK.
- leoh519 (10/5): Upper house 5 stars - Upper house is amazing. Probably one of the best hotels I've stayed at. Much better value than the St Regis in HK and the rooms are larger. Nice gym and amenities and service is absolutely top notch.
- Travel403317 (10/5): Upper house is 5 stars! Superb! - Outstanding customer service and accommodations. The studio room was huge and offered a full panoramic glass view. Gorgeous layout and details. Perfect in every way. They
- 681jennyv (10/5): Effortlessly Stylish - I stayed at the Upper House for a total of 5 days. It is a very refined hotel. Rooms are spacious and it reeks of quiet luxury. The service is outstanding, rooms are comfortable and the location is easy. I would stay there again and thoroughly recommend it if you like understated style.
- thorstenlehmann (10/5): A perfect Experience. - It was a perfect stay. This Hotel is outstanding. I would wish there are more Hotels like this in the World. Unfortunately not. So, if you have the possibility to come to HK, stay at the Upper House. It‘s perfect.
- 575cjk (10/5): The Epitome of Quiet Luxury - UH HK was our home away from our own. Thanks to Edward and his attentive team - the ability to meld meticulous attention to detail with discreet personal touches and restraint, is pure poetry in service and hospitality. The epitome of quiet luxury, it is no coincidence that this gem is consistently awarded one of the top 10 hotels in the world. We look forward to coming HOME to stay again soon.
- Voyager796195 (10/5): Home away from home - Upper House just keeps getting better every time we visit. The service excellence of the team namely Edward Tang (DIrector of Guest Services), Sharon Lee, Sharon Lo, Leo Chan and everyone else who always exceeds our needs beyond expectations. We always cannot wait to go back and plan another visit. You would want to spend a few more days longer to just revel in the hotel! Thank you and more power to Upper House Team!
- paulcG1839DN (10/5): Amazing Service and Stay in Hong Kong - Our stay at the Upper House Hong Kong was simply spectacular! The room itself was stunning, spacious, and extremely comfortable. The views of the skyline and harbor were even more amazing. The thing that impressed me the most, however, was the impeccable service we received from the team at the Upper House. They seemed to anticipate our every need and always went "above and beyond" to make sure that our time there was special. A huge shout out to Sharon in particular, who provided us with valuable information and pampered us with local products based on our specific interests. i would highly recommend staying at the Upper House Hong Kong! We are anxiously looking forward to our next adventure there in the near future.
- Trail45073376930 (10/5): Definitely going to stay with them again - The whole experience was wonderful. From planning where I communicated with staff via email arranging all the bookings for restaurants and arrangements for the room decoration and flower delivery. Staffs were extremely helpful throughout the process. Everything about the hotel is just wonderful. Room was big and clean, ro service was also on point given that they cleaned our room even we were just out for breakfast. Would definitely visit agin.
- Venture01208392596 (10/5): Can’t wait to go back - I had a truly wonderful stay at this hotel. The bed was exceptionally comfortable—honestly one of the best I’ve ever experienced—which made it incredibly easy to relax and get a great night’s sleep. What stood out even more was the staff. They were incredibly thoughtful and attentive, always making sure that guests could fully unwind and enjoy their stay without any stress. Their genuine care and professionalism made a big difference. A particularly memorable moment was the surprise birthday cake they prepared for me. It was such a thoughtful and heartwarming gesture that made my stay even more special. Special thanks to Sharon for for taking such a good care of me and adding that extra special something to make the stay truly wonderful.
- TorontoLawyer (10/5): A very worthwhile stay - highly recommended - Wonderful boutique hotel on the Hong Kong side with oversized large rooms finished in warm wood tones. The shower and tub may have the best city view ever. Extra large changing area which allows you to unpack and store your items. Lovely touch of a gift from the manager upon arrival. Only drawbacks are the amount of light switches to figure out (why does it get more complicated the more luxurious the hotel is), the small size of the gym (it is the same same size of the room that has been outfitted with the gym) and no pool. Special shout out to Sharon the senior guest liaison manager who gave excellent recommendations on where to eat and get a spa treatment (among questions I put to her). She is one of these knowledgeable / understands the client experience type of front staff members. We were chatting about skin care products and she even gifted me some of her favourite Korean skin care masks. Doesn’t get better than that! A worthwhile stay. I have previously stayed at the MO in HK on personal visits. But I would return to the Upper House.
- barbaraeT8966AU (10/5): Highly recommended - The Upper House is one of the best hotels I've ever stayed at. The rooms are fantastic, spacious, and very well designed. I highly recommend not missing out on the view of the bay. The breakfast is served at the table and is of very high quality, which I really appreciate. Unfortunately, we didn’t have time to eat in the restaurant; we just had some great drinks at the bar. It’s a shame that Hong Kong and Berlin are so far apart. I would love to come back
- SoJoWo (8/5): Didn't quite click for us - So this is a very nicely designed hotel but with, IMHO, some flaws. The plusses are great breakfast food, lots of window space in both bed and bathroom, large bathrooms, and it has to be said great interior design. But having said that the hotel is very pricey and the entrance is rather underwhelming - there's not much space to sit outside the room to relax if the library is being used for an event as it was during our stay, as the tea shop is small and there is a very loud escalator next to it. You can have harbour views but they are literally nothing compared to the upper floors of the Peninsula or Rosewood so if you want views stay in Kowloon looking to HK Island - not the fault of UH of course. The staff often seem to be busy doing their own thing (they were having a meeting this morning for example at reception in the open) and when we checked in it seems quite chaotic. All in all it's a nice hotel but pricey with limited facilities (no pool, not much space outside the room). It is very highly rated by others, but sadly just didn't click for us; we thought we'd like it more. It you get a good price and you like the idea of a very large bath and dressing area maybe it is for you.
- adammogel (10/5): The best luxury hotel in Hong Kong without a doubt - Absolutely out of this world service!! From end to end the whole team was there for me to plan my entire trip from airport pickup to departure. And one of the all best welcome gifts I’ve ever received — snacks, exercise gear, a book and a branded scented candle! Also I loved the room design: very grounded in earth tones and calming…incredible to admire and very comforting for a good night’s sleep.
- mingkayf (10/5): Truly amazing by the food and service at Upper House - My friend and I were celebrating my birthday at Upper house, Gavin is such a great staff who provides truly amazing hospitality to our table
- 31jasperf (10/5): Great experience - Perfect service, great location, beautiful rooms with all amenities you need
- 许f (10/5): 棒极了Edward - I had a wonderful stay at the hotel. A special thank you to Edward, who was incredibly attentive and professional. From check-in to departure, you could really feel how thoughtful and reliable he is, which made the whole stay very comfortable and reassuring. I would also like to compliment the front desk team. Everyone was warm, friendly, and very polite. Every time I returned to the hotel and saw their smiles, it genuinely felt uplifting — the fatigue from the day’s travels would instantly disappear. It truly made the stay even more memorable. ✨
- brisket_mm (10/5): Unforgettable birthday stay at The Upper House - I recently stayed at The Upper House in Hong Kong to celebrate my birthday with friends, and the experience was truly exceptional from beginning to end. From the moment we arrived, the team made us feel incredibly welcome. The check-in process was seamless, and the service throughout our stay was warm, attentive, and genuine without ever feeling intrusive. Every interaction with the staff reflected the level of care and professionalism that makes this hotel so special. The room was beautiful, peaceful, and thoughtfully designed — the perfect place to relax and enjoy the stunning view of Hong Kong. What made the stay even more memorable was the attention to detail and the way the team made my birthday celebration feel truly special. Although our stay was short, it exceeded all expectations and left a lasting impression on both me and my friends. Thank you to the wonderful team at The Upper House for such a memorable experience. I will definitely be returning and highly recommend this hotel to anyone visiting Hong Kong.
- antonettem257 (10/5): “Great Stay — Can’t Wait to Return” - Ideal location—just a short walk from everything, making it effortless to explore the area. The atmosphere has a calm, cozy vibe, and our room was spotless and truly comfortable. Me and my husband especially appreciated the welcoming cake and candle, such a thoughtful touch. The entire place is well maintained and surprisingly quiet, and the staff are genuinely kind and welcoming. Overall, we had a fantastic stay. We left feeling refreshed and truly appreciated. I’d happily return and recommend this place without hesitation.
- Katwieco (10/5): An Excellent Hotel! - Our time at Upper House was amazing. It is a beautiful hotel in a great location to walk anywhere you want. However, what really made our stay special was the incredible staff. This was our second time to Hong Kong, but it was such a richer experience, thanks to the time Upper House employees took to ensure we had authentic, local adventures. In particular, Sharon lead us to fabulous local restaurants and gave us tips on where best to visit and shop. If you are coming to Hong Kong, don’t miss your chance to stay at Upper House. You will be glad you did!
- TrailBlazer403875 (10/5): Upper House staff go above and beyond what you expect. - Upper House is not just a nice hotel; they treat you above and beyond what you expected. The staff is very helpful and professional, especially the front desk lady, Sharon. Sharon always greets us with a warm smile and offers us something after a long day. When we came back from our outing, tired, she always asked what she could bring to our room. I always request a hot ginger tea with lemon and honey. After that, Sharon remembered what made us feel good after a long day: hot ginger tea brought to our room each day. Someday, she even brought a nice cooling face mask to our room for us to refresh. Sharon is an amazing lady; she makes our trip so enjoyable. I'm really glad to have discovered Upper House. Hope to return to The Upper House again soon.
- jgN4652QO (10/5): Feeling at home away from home. - Absolutely stunning stay - numerous little details making us feel seen, celerbated and loved - I know that sounds like a lot, but it was truly one of the most remarkably and unique hotel stays ever. The team are personable and friendly, understanding out needs immediately and gave personalised recommendations for our short time in Hong Kong. The room - designed with 90s effortlessly chic clean lines - was beautiful with double aspect views of the harbour, with a bath overlooking the water. The food was aspirational without being intimating. Cocktails were delicious. All round, a wonderful wonderful stay!
- 272hillaryc (10/5): The Upper House -A Haven of effortless luxury - The Upper House defines understated luxury at its best. From the moment I arrived, Sharon Lee and her team made me feel genuinely welcomed — their warmth and attention to detail set this hotel apart. My corner room had breathtaking panoramic views of Hong Kong and even the bathroom offered a spectacular skyline view from the tub. Every aspect felt effortlessly elegant, from the serene design to the thoughtful touches throughout. I’ve traveled the world, yet The Upper House remains one of the most exceptional hotels I’ve ever stayed in.
- X6260JTdaniellec (10/5): Friendly Staff and a Calm, Enjoyable Atmosphere - I visited Salisterra to celebrate a friend’s birthday, and the experience was wonderful from the very beginning. When making the reservation, Sharon Lee kindly walked me through different options and recommended the weekend brunch, which turned out to be a great choice. The service throughout our visit felt warm and thoughtful. The staff explained the menu in a friendly and unhurried way, and when we moved to a different table, they even brought over the small side dishes we had been enjoying without us having to ask. It was a simple gesture, but it showed how attentive they were. The atmosphere was calm and comfortable, and the view made the whole experience even better. The food was excellent, and my friend was genuinely happy the entire time — which was exactly what I hoped for. Thanks to the team’s quiet but consistent care, it became a really memorable birthday meal.
- Discover587917 (10/5): City break in HK. - Great location with stunning views and luxurious rooms. Excellent breakfast with friendly staff and great food. Short walk to Central and all transport hubs as well as all the restaurants and bars of Wan Chai. Would definitely visit again.
- U2237SRjennyb (10/5): Our experience at Upper House was exceptional; truly a memorable stay. - We really enjoyed Upper House. Each team member provided their customers exceptional service, ensuring us had an unforgettable experience in Hong Kong. We absolutely recommend staying with them! We are missing The House already!
- MarlonSevillaJr (10/5): Asian hospitality at its finest!!! - Upper House is in the top 10 of the 50 Worlds Best Hotels. And it lives up to its claim. I love everything about Upper House - the prestige and all. Modern and beautiful. And the upper house team is very fast in communicating guests requests (flower set up, cakes, restaurant bookings, etc) as if you have your own personal butler =) Kudos to Natalie and the team. We had so much fun in Upper House. Was a nice time celebrating Chinese New Year in the property,
- ptny (10/5): An exception in a city of great hotels. - The Upper House is exceptional in every sense - having first stayed 10 years ago I can honestly say it has improved with age although remains as fresh today as it did then. It is modern, and yet classic - the service is exceptional, the staff are a pure delight and, of course, the views are amazing. A pure joy to visit - go spoil yourself - so worth it.
- W5469TZchrise (10/5): Amazing experience with personalised touches - We've just had another wonderful stay at The Upper House - it's such an exceptional experience that stands out because of the incredibly personalised service. The rooms are spacious and luxurious, they feel more like an ultra-high-end apartment than a hotel. We had amazing harbour views, and a huge bathroom with a luxurious bath tub. The bathroom even had a TV embedded in the mirror and views of Hong Kong harbour all around. Location is fantastic—away from the hustle of Central, but Pacific Place is right there for shopping and dining, and the MTR is an easy walk away. Food stands out too: breakfast is unbelievable - great choices with high-quality coffee. Dinner at Salisterra is excellent. But what really stands out is the personalised service. Kai at reception greets us by name and remembers us every trip - often sending up some complimentary drinks or treats after welcoming us back after a long day out. Ken and Roy at the restaurant take great care of us during breakfast. A special thank you to Edward, who surprised us with AIA festival tickets and thoughtful presents for our children. We've been coming here for a number of years now - it's these touches that make coming to the Upper House feel so special.
- P8001BVandret (10/5): Great hotel - Loved my stay at The Upper House. The rooms were super cozy, the vibe was relaxing, and the views were amazing. Special thanks to Ms. Gigi—she was incredibly warm, helpful. Totally recommend this hotel.
- fannycR2860UP (10/5): Back to celebrate birthday! - Coming back to celebrate my belated birthday with my family. Thank you for the hospitality and warm welcome back by Sharon Lo and Gigi. Love all the amenity arranged by them and it is definitely my favourite hotel in Hong Kong.
- Fearless12248703624 (10/5): Great time at Inner House - Service is nice ! The place we feel peaceful ! The restaurant we had dinner is romantic and yummy ! We had a great time there !
- BKS1956 (10/5): Excellent hotel, for service, amenities and location. - Absolutely lovely hotel. Would not stay anywhere else in Hong Kong. Gorgeous, well appointed room with lovely views, complementary mini bar, excellent breakfast in beautiful dining room with a panoramic view of the city and harbour. Even the public restrooms near the bar/restaurant are worth a visit. Simply beautiful. Great location as well. I would give this hotel 7 stars if I could.
- T743UY_ (10/5): Truly Felt Like Home - Absolutely loved the design of the hotel! And the service was warm and welcoming throughout my stay. I also really appreciated the complimentary minibar, such a thoughtful touch that made me feel right at home. Will definitely return on my next visit :)
- DayTrip56699257950 (10/5): The perfect experience - I just want to give my gratitude to Upperhouse during my long stay in November, 2025. Thank you for my making my stay so peaceful and comfortable. The only hotel I would stay at in Hing Kong and I am a local living in Hong Kong. This young energetic and polite respectful vibe all comes together perfectly that makes Upperhouse THE hotel in Hong Kong for every personality and culture. Thank you to all the staffs that makes it happen, the interns are very professional, all valet parking staffs and all receptionist are very friendly and knowledgeable at their profession adding a human touch and the reason I choose Upperhouse only. I love the lawn to chill at whether I’m not in the room and decided to just chill at the hotel, staffs at the coffee bakery station on the second floor you can find all gluten free bakeries and detox juices. The room is always clean and spacious, very comfortable bed and the biggest bathroom with spacious powder room and huge closet space and separate toilet, there is filter water in the room ⭐️⭐️⭐️⭐️⭐️ Upperhouse goes into every smallest details and every visit there is always change for the good for us guests. Thank you to all housekeepers. Back office managements for creating the best team at Upperhouse. Thank you Salisterra staffs from reception to service staffs and mixologists and chefs for preparing dinner and detox smoothies for me every day and the best service and best smiles when they bring me food. The cuisine is so delicious and not to forget room service, the warm welcome voice who pick up room service calls. Thank you to all Upperhouse staffs during my stay. A home for those away from home. Very convenient location at admiralty to travel around Hong Kong and there is boham road near by a hiking route to the nature in the city. And Pacific Place the only Mall I go to with everything you need to get and best best spacious and clean mall in Hong Kong. I grew up together with Pacific place.
- HCHB_12 (10/5): Quiet luxury, home away from home - Upper House is my favourite hotel in HK. I’m admittedly a regular and have stayed countless times over the past several years; it’s a second home to me. Our most recent stay was two nights at one of the harbour view Suites for my wedding. Staff were extremely accommodating – helping us out extensively with the various luggage and bits we had to carry, working with our production and photography crew members on the morning of our wedding when we held our traditional Chinese tea ceremony, providing us with a Chinese tea set, and generally being very attentive. Rooms are, as always, very clean, tidy and meticulously looked after. The warm interior colour tones and soft, minimalist decor with nicely-proportioned furniture all come together to curate a genuinely welcoming, home-away-from-home experience. Plenty of amenities, snacks and drinks – all of an extremely high standard. Bedding is plush and very comfortable to sink into. There aren’t too many facilities (e.g. swimming pool) but then again, I wasn’t looking to use one. There’s a decent gym that is usually not too occupied. Food is another highlight; we returned from our wedding banquet having not eaten very much, and the late night menu gave us a good spread of selections to pick from. A quick call to the room service team and food was promptly served to our suite in under 30 minutes. Breakfast (and in particular, the Japanese and Chinese breakfast sets) is one of the parts of the House which I always look forward to whenever I stay; the quality of the food and the generous portions all speak for themselves! Last but not least I’d like to thank one of the guest experience managers, Edward Tang, who has never failed to do his best to personally look after me, as well as my friends and family who visit the House, every time I visit. A 10 out of 10 hotel in my mind, with a fantastic team taking care of guests!
- Yaosalvatore (10/5): Terrific stay at Upper House HK - Terrific stay at Upper House HK where the staff from front desk and housekeeping were super friendly and attentive. Truly enjoyed our stay and would definitely return!
- Companion12369046567 (10/5): Beyond the beyond - The best hotel experience in my life, bar none. Every aspect of the experience is exceptionally well conceived and you are treated with personal care and attention from the first minute you step inside to the last time you leave. The views are magnificent and our stay in the room, including the in-room massage, dining, and amenities went above and beyond my expectations. I will remember this trip, this stay, for the rest of my life. Thank you Upper House team for making it so special!
- TCK83HK (10/5): The Upper House: still the consummate example of how to run a highly successful hotel - The Upper House should come with a health warning: it is essentially impossible to stay anywhere else directly afterwards! Andre Fu's elegantly designed rooms and suites have stood the test of time extremely well and the expertise, solicitude and charm of the wonderful guest experience team remains at an astonishingly high level. Nothing whatsoever is too much trouble and you truly feel as welcome as an old friend of the family. Within the rooms, every detail has been extremely carefully considered and every possible need superbly accomodated for. Housekeeping is immaculate and a steady stream of thoughtful extras made every day a real treat. Swire Hotels continues to set the hospitality standard in this part of the world and that the Upper House remains a firm fixture among the very best hotels in the world is testament to the ingenuity, diligence and scrupulous attention to detail of an extremely professional team. Bravo! Very highly recommended.
- J4601KScourtneyc (10/5): Fantastic Hong Kong hotel! - The upper house hotel is in a fantastic location. We were greeted by Sharon, who was simply amazing, she assisted us with not only our local shopping needs but it was also our son’s 2nd birthday and they made it super special. They gave him some small baby shark gifts which he loved and some cupcakes plus a great dinner at the hotel restaurant. Sharon communicated with us at all times of the day whenever we needed anything. One of the best hotels we have been to for the location, views, service and great staff!
- peterdE2868JB (10/5): Happy Days at Upper House - My wife and I spent three most enjoyable nights at the Upper House just before Christmas. We could not have had a happier stay in this very unique, comfortable and efficient Hotel of much chic boutique character. We had dined here before some years ago but never stayed and our recent visit was a revelation of discovery. Bravo to the Upper House and its people who looked after us splendidly. We will return if we can. Thank you. Peter and Annie Duffell
- 745clarenceh (10/5): Best way to finish a 2 week trip in China/HKG - Stayed two nights in a harbour-facing room and I must sy, it's the best hotel I've experienced in Hong Kong. The real difference is the service;Tommy Chan, who looked after me at Upper House Shanghai, has moved to the Hong Kong property and made sure I was well taken care of. The welcome champagne and room upgrade was such a lovely surprise. Every interaction made it clear they actually want to build a proper relationship with you. Kudos to the bar staff who all had personality and wanted to chat and have a quick laugh with you too! The room is really well done. Massive harbour views,clean contemporary design, and everything you actually need to feel you're at home rather than at a hotel. Breakfast at Salisterra was top-notch—great food, beautifully plated, and the 49th-floor views don't hurt. We've now stayed at all the "upper houses" and can't fault any of them. All 3 are special in their own way and you'll notice the staff will want to look after you the best they can! Can't wait to stay at an Upper house again
- Q6667UTstefank (10/5): Remaining Hong Kong's ultimate haven of luxury - The Upper House Hong Kong and us, you could speak of a love story. We have stayed there often, as our TripAdvisor history tells. Our most recent trip started off with a stay at the Upper House in early December. Even though this first stay was not able to meet our expectations and former grandeur of previous stays, we would like to skip that part, as Paul, who has moved to another job recently, Edward and K made sure of an extraordinary time during our trip's second Upper House stay in early January 2026. A true compensation from heart that deserves special praise. The objective facts are easy to describe, with the House's supreme location offering all you could wish for in Hong Kong, excellent connection to all parts of the SAR thanks to its proximity to MTR Admiralty station, high-end shopping options in the same Pacific Place complex, and relaxing elements of greenery in Hong Kong Park and the Mid-Levels near-by. Also the hardware and design of the rooms is undoubtedly of world-class standard, with Andrews Fu's original design setting a subtle tone and, at the same time, boasting elegance and beauty. The views facing water, city and hills are breathtaking, the bed is very comfortable, the bathroom huge, the bath tub and shower allow daily hygiene with marvellous outlooks, the complimentary minibar offers a wide variety of snacks, soft drinks and beer. Housekeeping does a great job keeping the very spacious facilities in good shape. There are no "bad" rooms or such that feel incomplete, this is something that makes the property particularly special. The à-la-carte only breakfast in the beautiful Salisterra restaurant on the 49th floor excelled, at an even higher rate as during earlier stays. Breakfast sets of different cultural backgrounds, additional options, and drinks' quality convinced with no exceptions. There is no huge variety, but the quality of food and the relaxed atmosphere are very enjoyable, especially compared to other hotel breakfast settings. Service was attentive, friendly and helpful at almost any time. But what made this stay so special this time? A personal and extremely friendly welcome by K who truly tried to make all our wishes come true. He spoiled us with welcome amenities, including a bottle of Ruinart Blanc de Blancs champagne, fresh flowers, a fruit platter, welcome drinks, zipper bags - just everything you could think of. K even made sure to secure a drinking bottle, which we had praised in his presence, just for us because the model had been removed from the Upper House shop. Our minibar was equipped with non-alcoholic beer, which we had requested, but could not receive for our first stay in December. A complimentary upgrade to a breathtaking Suite was granted, a transfer to Airport Express arranged, an airport pick-up had been proactively offered in advance, which we did not accept, as we had already booked our train tickets before. All along we simply felt welcome - also Edward was there for a chat many times, and we could tell that all efforts were made. Thank you very much for everything! This includes the possibility of extremely early check- in upon arrival and check-outs after 8 pm on both departure days. Despite all well-deserved praise, we still see the need to train the team to give their guests a sense of feeling home. Everyone returning home would like to be greeted and feel welcome. During earlier stays, there was always someone present for a chat and asking if anything could be done or arranged. This time around that was limited to K and Edward, and, quite frankly, Paul, who also contributed to our marvellous stay from afar. Nonetheless, the Upper House is our go-to place - around Hong Kong and the entire world! Thank you once more for taking such exquisite care of us, see all of you very soon!
- Angeloxu0808 (10/5): What a nice staycation destination in HK - Absolutely wonderful stay at Upper House HK. From the moment we arrived, the experience was seamless. The staff deserve special praise - everyone from reception to housekeeping was genuinely warm, attentive, and went out of their way to ensure my comfort without ever being intrusive. Especially thanks to Edward for his gentle room tour, gave me sincere recommendations for my travel plan, which is truly personalized service. The hotel facilities are impeccable. Everything, from the lobby to our room and the fitness center, was spotlessly clean and clearly very well-maintained, modern, and cared for. And the breakfast! It was a fantastic start to each day. They offered a great mix of local Hong Kong specialties and classic Western options, all beautifully presented and delicious. The quality was outstanding. I left feeling thoroughly pampered and would not hesitate to return or recommend this hotel to anyone.
- Pioneer55126285503 (10/5): A truly special place that sets the standard for hospitality. - Everything about The Upper House felt thoughtful, calm, and beautifully considered. The rooms are serene and impeccably designed, the service is genuinely warm and intuitive, and every detail makes you feel completely at ease from the moment you arrive. The location is perfect, with incredible views, the service was outstanding. A truly special place that sets the standard for hospitality. A big thank you to Natalie who was particularly wonderful and helpul. We can’t wait to return.
- wangn2026 (10/5): Unforgettable experience - My time at The Upper House Hong Kong exceeded every expectation, blending thoughtful design, breathtaking views, and impeccable service into a stay that felt more like a stylish urban retreat than a hotel. The layout is intuitive and spacious, with a separate living area, cozy window seat, and a luxurious bathroom . Breakfast at the 49th-floor was a highlight. Every staff at The Upper House truly set it apart—their service was so professional and from the moment I checked in I felt welcomed. thanks for guest experience Edward Tommy and their team took good care of me during my stay.Shouted out to Angela as well, she is so helpful and went out all her way to accommodate my requests.
- Seaside61322772647 (10/5): An outstanding experience from beginning to end! - The Upper House in Hong Kong is an exceptional hotel. The service is impeccable. Edward, in particular, made our New Year's stay extra special. Let the hotel arrange your transportation to and from the airport. You won't be disappointed. Our suite had views of Victoria Harbour and Kowloon on one side and the lush green hills rising above Admiralty on the other. The atmosphere is serene and the design by André Fu couldn't be better. After long days of sightseeing, we opted to stay in and have dinner at the hotel on a number of evenings.
- kevingS9295RK (10/5): World Class - We stayed on New Year’s Eve, to celebrate my birthday. The whole experience was exceptional from the moment we arrived to checking out. A stunning property with world class hospitality at its core. A special mention to both Edward and Nick, who went above and beyond in looking after my wife and I! Happy New Year!
- viranlly (10/5): Exceptionally curated and luxurious stay above the cloud. - Staying at the Upper House was truly memorable. Every touch point feels very personal and well thought of. In-suite check-in was seamless, you feel right at home, a very luxurious home, the moment you step into your exceptionally designed suite. Being Andre Fu's first pivotal property, The Upper House Hong Kong really stands the test of time -- the design is timeless and the elegance is subtle. The perfectly lit hallways feel serene and peaceful. The suite itself is spacious with incredible view of Hong Kong harbour, cityscape and greeneries all around. The bathroom has got to be one of the most iconic amenities at the Upper House - magnificent tub that will turn a non-bath person into one. Can't say enough about how incredible the service and hospitality from the team throughout the stay. They really spend the time and effort to get to know you even prior to your arrival to ensure everything you need is provided.
- michelletZ7739HT (10/5): Wonderful pre-Christmas break and stay - Thank you to the Upper House for a restful and wonderful stay over the pre-Christmas holidays! The room was beautifully designed, with the most thoughtful layout and details... the staff had also added personal touches like a welcome fruit plate and handwritten note card. We were surprised as well with a complimentary upgrade to their highest floor, which was a pleasant surprise and made us feel warmly welcomed on our very first day there. Located in between the busy Central and bustling Causeway Bay districts, it was the perfect urban base camp for our metropolitan getaway filled with city walks and shopping. In the evenings and nights, our room contrasted perfectly by giving us a private and serene space high above its surroundings... we loved every moment of being there, and look forward to making this a regular tradition.
- Y6879HIpaolog (10/5): Memorable. Elegance, perfect service, amazing views, excellent location and fantastic breakfast - Staying atbthe Upper House has been a delight. The room and the overall hotel feeling was of minimalistic yet impeccable elegance. All details were thought and perfectly refined. The views over the city and Harbour are fantastic and the room was full of light. Service was never invasive yet attentive and responsive to our needs. Breakfast was memorable. We were there for 8 nights and tried all set menues and many a la carte combinations with complete satisfaction. Also there, perfectly groomed and friendly service. Definitely one of the top hotel experiences in our life of very frequent travelers. The location is very central, closebto metro and ferry stations.
- eggc2024 (10/5): A Stylish Urban Retreat That Feels Like Home - I stayed at The Upper House in Hong Kong in August to celebrate my husbands’s birthday and it was an unforgettable experience from beginning to end. The hotel is situated in an extremely convenient location — easily accessible by MTR and the charming Ding Ding tram, which made exploring the city effortless. And it’s so close to the Pacific place for you to do shopping. From the moment I stepped inside, the atmosphere felt chic, modern, and welcoming. Arriving through the escalators from the entrance felt almost like entering a different world — a seamless extension of style and calm. The signature hotel scent added an extra layer of comfort, making the entire space feel soothing and uplifting. The room was beautifully designed, with incredible city views, warm lighting, and generous space. The thoughtful interior was designed by Andre Fu, which balanced luxury with a sense of home. The combination of natural wood, bamboo, the warm tones, and abundant daylight created a peaceful sanctuary. And that bathtub — it felt like having a private spa inside the room. I highly recommend it to travelers who want a relaxing and intimate escape within the city. The bar and restaurant are wonderful highlights — vibrant in the evening for a drink, and equally enjoyable in the morning for breakfast with stunning views. I also recommend visiting The Continental, just a short stroll away — delicious food and fantastic service. A special thank you to Gavin, Kingston, and Angel for their warm hospitality, insightful design introductions, and genuine care throughout our stay. If you’re looking for a stylish, tranquil, and heartfelt experience in Hong Kong, The Upper House is an exceptional choice — I can’t wait to return.
- 921nikital (10/5): Excellence in Hong Kong - Upper House Hong Kong delivers pure excellence. The team’s intuitive service feels magical—warm, genuine, and flawlessly anticipating every need without intrusion. Our room’s sweeping harbour view was breathtaking, especially at sunset when the city became a glittering jewel box. The minimalist design maximized space and serenity beautifully. Facilities exceeded expectations: the sunrise yoga session was pure bliss, and breakfast quality was exceptional. Every detail—from seamless check-in to thoughtful turndown treats—showcased genuine hospitality. This sanctuary above the city makes every moment feel special. Special thank to Guest Experience team Edward, Paul, K Ma, they are super helpful during my stay. Truly unforgettable—cannot wait to return!
- brianmY640WJ (10/5): My daughters 16th Birthday Party - The iconic 'Green Room' at the Upper House Hong Kong just hosted my daughters wonderful 16th birthday party! With the incredible Hong Kong harbor views, the awesome DJ on site, wonderful flowers and thoughtful menu, the girls had nothing left to worry about other than having a great time! What a lovely way to celebrate and a massive thank you to the Upper House events team for making this seamless! Don't miss the venue or the service for your special moment.
- janicemus (10/5): Home away from home! - Beautiful space and serene environment. Warmest welcome from the team upon arrival, plus a lovely drink by the sweetest and most helpful Sharon Lee, Senior Guest Liaison Manager, who made my experience at the house absolutely stellar. Can’t wait to be back
- Ma_He_Switzerland (10/5): A Home away from Home - The Upper House Hong Kong is by far my favorite hotel in the world. The 5-star experience starts even before you arrive. The staff help with airport transfers, dinner reservations, and give really useful tips. From the moment you’re picked up at the airport, you feel like you’re coming back to a home away from home, and check-in is done right in your room, so you don’t have to wait in a busy lobby. The rooms are spacious, stylish, and always impeccably clean (and made ready by the time you get back from breakfast). They’re incredibly comfortable, and the daily-restocked “maxi bar” is a nice touch. After a busy day in the city, the quiet and privacy are perfect. The à la carte breakfast is excellent, with great coffee, and definitely worth booking with your room. The location is ideal, on Hong Kong Island in Central, so it’s easy to explore the city. But what really makes Upper House special is the staff. They’re warm, attentive, and really make every stay feel personal. I’ve been coming here since 2018, and I honestly can’t imagine staying anywhere else in Hong Kong.
- sjhbeijing (10/5): Simply the best in the world! - There is a reason this hotel is constantly ranked amongst the best in the world. It is hard to imagine a better experience anywhere, let alone in Hong Kong. We’ve been staying here for business and pleasure for 20 years, and in the best possible way, nothing has changed - if it ain’t broke, don’t fix it, but somehow they manage to keep improving on perfection. From the personal welcome from Edward, the amazing Guest Relations chief, who remembers every visit we’ve made, to the extraordinary spacious rooms, the fantastic breakfast, the incredibly generous amenities, and above all the impeccable service, Upper House sets the gold standard for any hotel anywhere in the world. Bravo @Swire!
- 52matthieus (10/5): Best hotel ever - One of the best hotels I have ever been to. No need to say the location is perfect, but the rooms are just... amazing. Wonderful view on HK bay, incredible bathroom in the middle of the city buildings, and what a design. We loved staying here for 3 days, the service is just perfect, and you will enjoy the best breakfast in town. Go to the Upper House HK, you won't regret it.
- Traveler58868900966 (10/5): PURE BLISS - One of the most stunning hotel rooms that's we've seen. The whole exprience was pure bliss, and the entire design & architecture of the hotel is truly amazing. The rooms are spacious, beautiful, high tech. The bathroom is one amazing experience to itself. The service was flawless from beginning to end. I could not recommand this Hotel enough
- jepinette (10/5): Superb setting. Superb service. - Our stay at Upper House was superb. Everything about this property is 'just right.' Staff are amazing, patient and responsive. The views are spectacular, and the rooms are elegant. This is probably the most impressive bathroom I've ever had in a hotel. Hong Kong is among the best food-towns in the world, and it holds its own beautifully. I loved its sister hotel in Beijing, but like the HK version even more. A hotel that merits the hype. Can't recommend it more strongly.
- Kevin194999 (10/5): Perfect night at my wedding day - With my previous experience, I had decided to stay at The Upper House at my wedding day. Edward and the team noticed the purpose and had helped me with all the different surprises and support. It’s never about room upgrades, but to offer best experience. I had an unforgettable night at my biggest day. Thank you team again! Always my top choice in Hong Kong.
- ghassyb2025 (10/5): Very happy customer - From the moment I stepped into Upper House, it was clear why this hotel is in a league of its own. The experience is seamless — warm, discreet service that anticipates what you need before you even realise you need it. Location Perfectly placed above Pacific Place, with immediate access to everything you want and none of the chaos you don’t. Central is minutes away, but the hotel itself feels like a quiet sanctuary suspended above the city. Atmosphere Calm, elegant, and beautifully minimalist. Nothing screams for attention, yet everything is thoughtfully designed. It’s the kind of space that makes you instantly decompress — even if you’re in Hong Kong for back-to-back meetings. Rooms Huge by Hong Kong standards. Floor-to-ceiling views, immaculate bathrooms, and interiors that feel more like a high-end residence than a hotel. Whoever designed the lighting deserves a medal — it makes everyone look richer and better slept than they really are. Value It’s not cheap, but you absolutely get what you pay for. The service, the privacy, the atmosphere — all worth it. Upper House doesn’t feel like a hotel stay; it feels like a reset. Overall Effortless luxury with zero noise and maximum comfort. Whether you’re in Hong Kong for business or just need a place that treats you like a human, not a booking ID, Upper House delivers every time. I wouldn’t stay anywhere else.
- fredcarterc (10/5): An experience to remember! - What a wonderful stay at UpperHouse Hong Kong! Warm reception as soon we stepped foot inside the lobby. The wonderful caring staff were attentive to our every needs. The rooms were spacious and meticulously clean. Ordered room service and was well balanced and tasty. We also had dinner and drinks at Salisterra, the top floor restaurant. The view, food and cocktails were spectacular. The location is great considering other alternative dinning options, sight seeing like the Peak, the botanical gardens and architectural landmarks, all were at walkable distance from the hotel. All in all the UpperHouse Hong Kong was an extremely delightful stay that I wouldn’t mind experiencing again and again. Thank you 🙏🏼
- Mobile67023070966 (10/5): A wonderful stay - This was truly a fantastic experience! Check-in was quick and easy, and the front desk staff proactively helped us with our heavy suitcases, escorting us to our room. They also warmly introduced the room's facilities and amenities. They also described the room's view and offered helpful suggestions for our travel plans, saving us a lot of trouble. A special thank you to Gigi and Eddie for their attentive care during our stay. We will definitely stay again.
- NorthStar30267790846 (10/5): Memorable birthday stay - Thank you for giving me a memorable birthday stay with Upper House HK, warm welcome & greeting from Paul & Gigi, especially Gigi who did lots of things for me - photo frame with lovely photos, welcome card with my favourite character design, delicious birthday cake with my favourite chocolate flavour, and thank you Angel & Jaimie prepared some great birthday present to me with Gigi, hope to stay in the house again and again!
- Passenger58206429404 (10/5): Good Hotel - We had a very pleasant time during our stay at the hotel, our room had an excellent view of the Vitoria Harbour. Special thanks to Ms. Gigi to arrange such a wonderful room for us.
- Travel51039087144 (10/5): Wish we could have stayed longer! - We stayed one night passing through HK on our Honeymoon and had the best time - wishing we could have stayed longer! The room and views were spectacular, the level of service was impecable, and we thoroughly enjoyed the bar and other ammenities. What an amazing hotel in a great location with an overall wonderful atmosphere!
- lucas_s_hemshall (10/5): Very special experience - We had the most incredible staycation at The Upper House. To start, we had a personalised and effortless check in with the wonderful Edward Tang, who met us as we came out of the taxi and whisked us straight up to our suite. Our harbour view suite was so spacious and I could sit there staring at the view endlessly - there’s always something new to look at. The bed is sooo comfortable, I slept like a log. In the morning I had a luxurious warm bath with a view and the huge vanity area of the bathroom makes a mundane morning routine into a delight. We were given lots of lovely gifts throughout our stay from the most comfortable PJ sets to smart monogrammed razors. We enjoyed delicious cocktails with a view at Salisterra in the evening and the amazing breakfast the following morning. My partner raved about his full English after two weeks of a lot of local food in HK. A big thank you to Nick Moore and his team for such attentive service! And finally at check out, we had the fabulous Paul Stanton assist us. Whilst we were checking out, someone in his team swiftly came over to us to pass us a couple of phone charging cables we had forgotten in the suite - such a thoughtful gesture. Paul then personally waved down a taxi and saw us off. All in all, a very special experience I couldn’t recommend more for a special occasion or a luxurious base from which to explore one of the greatest cities on earth!
- mingbeibillz (10/5): Never fail to surprise yet never fail to be familiar - It's been some time since I was last at Upper House Hong Kong and it has been close to 10 years since I started to stay with Upper House Hong Kong. Staying at this hotel has always been something I looked forward to. Even though it has been close 10 years, the hotel has never failed to provide me with small pleasant surprises. There is also a sense of familiarity which brings comfort after so many years. This familiarity comes from the same faces who truly gets to know you, your personality and your preferences. The familiarity also comes from knowing the exact spot to lie down on the sofa to ensure a good afternoon snooze. It is good to see the bar brimming with energy and activity this trip which is truly uplifting.
- clarissa1789 (10/5): Perfect stay - gorgeous design and outstanding service - The Upper House is one of my favorite hotels in Hong Kong. The design is elegant, the rooms are spacious and well laid out, and the service is personal and warm. My room was beautifully appointed, with gorgeous views of the Peak and thoughtful touches throughout. What sets Upper House apart, though, is the team. They truly care about each guest and go above and beyond to make you feel welcome.
- Companion64295325882 (10/5): Upper House HK - 3 rdAmazing Stay - This is our third stay at Upper House. We are regular global travellers for both business and pleasure. Upper House was really our type of hotel. You tick all the boxes.From the minimalist reception up the escalator and then wow, the rooms, so spacious, so clean. Room service so fast. Staff are really wonderful
- micko428 (10/5): The Upper House , A Magical Experience - Gavin, Sharon and the entire team at Upper House made our stay extra special and memorable. The attention to detail and going above and beyond towards its guest experience gives the hotel the reason to be featured in the top 50 hotels around the world. I wouldn't want to stay anywhere else on my next visit such an exceptional hotel with amazing service, facilities and a team that create magical guest experiences. Thank you Gavin, Sharon and everyone at Upper House
- Cruiser48909797970 (10/5): The most amazing experience - Everything about the UH is done with perfection. From the car pick up, to the greeting upon check in to the wow factor when entering the room and the to die for bathroom and tub with a view. The breakfast option is vast and service is impeccable. House keeping does a great job of cleaning your room and stocking up the amenities and minibar. Honestly, it’s so warm and cosy that I don’t really need to leave the hotel. Location is great! Conveniently located in the middle so most places are close by.
- serenadC7106SY (10/5): The go-to hotel in Hong Kong, would def come back - The location is superb—perfectly connected to the MTR. I love the interior design; the lighting and line flows are thoughtfully crafted and give the space good energy. The room is also spacious, and I really appreciate the hotel’s no-plastic policy. The staff are very hospitable, and Manager Edward is warm and helpful. It's a must-visit hotel in Hong Kong. Highly recommend.
- 78humphreyc (10/5): Heartwarming Birthday Stay - It was a wonderful birthday stay at a newly rebranded Upper House! Thank you Simon and Paul for all the heartfelt hospitality. The decoration was really heartwarming. It was surely a peaceful escape from a modern busy city. Love the design of atrium, easing your mind.
- 579janenef (10/5): A Wonderful Stay at The Upper House Hong Kong - As someone who visits Hong Kong often, The Upper House had been on my list for a long time, and my stay there finally gave me the chance to see what all the praise was about. I can honestly say it exceeded every expectation I had. Before I even arrived, the team reached out to confirm details and make sure everything was arranged ahead of time. That level of thoughtfulness really set the tone for the stay. When I arrived, I was greeted by Paul from the Guest Experience team, who was incredibly warm and welcoming. From that first interaction, I could tell I was in good hands. I stayed in a Studio 70 Harbour View room, and it was just beautiful. The space was calm and thoughtfully designed, and the view — especially from the bath — was something I’ll never forget. What really stood out, though, was the service. The Guest Experience team were always available, no matter the time or request, and nothing ever felt like too much trouble. They made everything so easy and stress-free that it honestly felt more like being at home than at a hotel. A big thank you to Paul and everyone on the team for making my stay so memorable. I’m already looking forward to returning on my next trip to Hong Kong
- chrisqueenscliff (10/5): Hong Kong heaven - Arguably one of the best hotels I’ve ever stayed in. Fabulous location on HK island. Incredible views from the room. Concierge was unbelievably helpful
- Marialuisa1989 (10/5): Bussiness trip but make it cool - I was in HK for a super short and back to back business trip, therefore I was very happy we stayed here: walking distance to Sun/Star/Moon street, so I managed to go there quickly despite the tight schedule. Upon arrival, we had lunch at the Salisterra restaurant while waiting for our rooms, which was very nice, and also enjoyed a nightcap at the Green Bar with an amazing view over the city. I have had the pleasure to meet Sharon Lee, the guest manager, she made us feel incredibly welcome and our stay overall felt much more cool than an usual work trip. I think this hotel is the place to be at the moment in Hong Kong. Highly recommended!
- andreacK4648WW (10/5): Love love - Upper House is a dream! Most amazing experience, place, people and customer service! I felt loved and pampered! I will be back very soon♥️
- wendywH9593SM (10/5): Lovely trip at upper house😍 ft. Super nice staff Sharon 🫶🏻 - The environment here is very good and the staff is very nice and gentle. Especially Sharon ! Thank you for her treat and her suggestion to us about the Korean restaurant 😘
- J9966XY_ (10/5): If you’re looking for a perfect and luxurious staycation, this is the place to be! - At the very heart of Hong Kong Island — right above Pacific Place shopping mall, with direct access to the MTR and numerous bus routes. Every staff member welcomed us warmly, and the view overlooking both the harbor and the city skyline is breathtaking. The spacious room offers a touch of luxury, especially with the bathtub facing that stunning view. The complimentary minibar is generous and well-stocked, and breakfast with a panoramic view is simply unforgettable. I’ve been to Hong Kong around twenty times, but The Upper House is the one hotel I would choose again and again. It was so comfortable that I hardly wanted to leave — I spent most of my stay enjoying a perfect staycation inside. Highly, highly recommend The Upper House!
- kaleung2021 (10/5): A comfortable hotel - The Upper House is at the centre of Hong Kong. The hotel team, especially Paul and Edward, provided a warmest welcome to us and made us feel right at home. The room is spacious and comfortable , featuring an impressive bathtub. While the TV lacks a YouTube input, it support AirPlay and Chromecast, which is convenient. The breakfast is exceptional, thanks to the warm hospitality from Alex, Roy, and Tai. I highly recommend trying the Egg Royale on the breakfast menu.
- E4523SEoliverc (10/5): Thank You for Our Perfect Wedding Stay - Stayed 24–25 Oct 2025 for our wedding — unequivocally the best hotel we’ve ever experienced. • Location: Prime Pacific Place spot — steps from Admiralty MTR, shopping, dining. Unbeatable convenience. • Staff: Warm, intuitive, genuinely caring — every interaction felt personal. • Service: Seamless check-in/out, flawless execution. • Wedding arrangement: Short-notice request turned into magic — stunning in-room setup, thoughtful details, pure perfection. • Cleanliness: Impeccably spotless suite; not a speck of dust. • Noise level: Blissfully quiet — zero disturbance, even in central HK. • Amenities: Luxurious bath products, high-tech controls, panoramic harbour views, top-tier gym & Salisterra bar. • Value: Worth every penny for the unparalleled experience. Upper House didn’t just host us; it became part of our love story. Already booked for our anniversary. Highest recommendation.
- natachas746 (10/5): Perfect location, perfect service. - A very beautiful hotel well located in Hong Kong. The rooms are beautiful with a great view. Amazing, efficient service and attention from all the staff, and nice food. Everything was great!
- Tseeeeeeee (10/5): You made my day! - always happy to come back this lovely house spending my special occasion. thanks for the team of Guest experience made my stay a super comfort! especially Gigi, Angel and Jaimie. special notice that I had my best boiled egg in the house! everyone should try it once! Always look forward to return!
- chiddaob (10/5): Truly perfect stay from start to finish ! - Amazing location, excellent service, and a perfectly quiet room. Even though our flight was delayed, the limousine service and warm welcome made everything seamless. We were taken straight to our room no waiting at the lobby and my chia pudding arrived within minutes. The room was spacious and beautifully designed with a stunning Harbour view. The bed was incredibly comfortable, room is clean and breakfast was excellent Every detail from the scent to the service felt calm, refined, and heartfelt. Truly a perfect stay from start to finish. 💙
- robertrS1657SM (10/5): A lovely surprise. - This a fantastic Hotel, one of the best i have ever stayed at. Lovely Bar and Restaurant with panoramic views, outstanding service, and a beautiful mix of Asian and western decor.
- 725sherij (10/5): Exceptional hotel - Exceptional stay. The staff were warm and helpful, anticipating needs and going beyond expectations to make the stay smooth and pleasant.
- Nomad16877329643 (10/5): Exceptional - We had the pleasure of staying at this wonderful hotel for 4 nights. The room, staff and service were impeccable. Can’t fault in any way. Looking forward to our next stay.
- rossu2015 (10/5): Perfect time - Yet again the staff ensured we had the most amazing stay whilst in Hong Kong. We celebrated my partners birthday for 2 days in HK and couldn't have asked for a more perfect time at Upper House. From the moment we arrived every detail was considered to make us feel at home and we felt extremely spoilt. We can't wait for the next trip.
- littlehappyideas (10/5): Fabulous rooms, great service - Loved the generous living space, huge bathtub and easy access to MTR and buses. Service was quick - one of my pillows had a odd smell and the housekeeping staff brought replacements within the hour I stepped out. The salt-baked sea bass and pineapple tarte tartine at Salisterra are delicious! If there's any downside, it's that the hotel is quite buzzy with many events open to the public and the guest floors are pretty much accessible to anyone.
- W5795FTjamesg (10/5): WOW WOW WOW WOW - Thank-you to the A-MAZ-ING Paul in guest services, along with his team who went out of his way to make my Hotel Experience just that little bit extra. From the moment we arrived, to leaving I felt in good hands, safe, welcomed, valued and so much more. 100% I would go and highly recommend the hotel and guarantee if you are looked after by Paul, you too will experience his helpfulness and dedication to his job and the hotel. Thank-you to the team, and an even special Thank-YOU to you Paul. Hope to see you on other travels soon. Best James x
- Cruiser17368412815 (10/5): Absolute best! - I visited for a business trip and the experience was seamless and the service was impeccable. I also liked that it didn’t feel like a typical 5-star hotel. The attention to detail really stood out. I was impressed and will definitely stay there again!
- Road38163310208 (10/5): A Truly Thoughtful Stay at The Upper House - From the moment we arrived, The Upper House exceeded every expectation. I was traveling with my mum and sister, who had endured a long and stressful journey with Qantas—arriving after midnight, delayed and without their luggage. The hotel staff responded with incredible thoughtfulness and speed, providing them with beautiful pyjamas and an emergency essentials kit. It was such a comforting gesture that immediately made us feel cared for. The room itself offered a truly unique perspective of Hong Kong—a breathtaking juxtaposition of the lush greenery of The Peak and the vibrant energy of the city below. The design is luxurious yet understated, contemporary yet calming. It felt like a peaceful retreat in the heart of the city. Over our four-day stay, the staff made us feel completely at home. They remembered our coffee orders and greeted us by name each day, creating a warm sense of familiarity that we deeply appreciated. We especially loved starting our mornings upstairs with breakfast and winding down in the same spot with sunset drinks—both experiences were equally memorable. We can’t wait to return!
- nyorks28 (10/5): Another outstanding stay - This was my eighth stay at the Upper House over the last 10 years or so and it remains an outstanding hotel - as good now as it always has been. The top rate service and calm beauty of the place combine to make a magical experience that keeps me coming back. The location is great and the views spectacular. Fantastic breakfast/restaurant/bar etc. A special mention to Paul Stanton (Guest Experience) who always goes the extra mile to ensure everything is perfect. Thank you Upper House, I will be back!
- 887nin (10/5): Will be back! - A team of 30 traveled for business and a smaller group of 9 traveled to Hong Kong afterwards. Our smaller group enjoyed a 9-day stay at the Upper House and the staff truly made it feel like a home away from home while in the city. Everyone at the hotel we interacted with was warm, professional, and eager to help—from the staff at the concierge handling the deliveries for our group, to the warm reception at breakfast each day, to the room service and guest services staff. The hotel is perfect for a group who has wellness and calm in mind - which was perfect after a long month of work on the mainland. I unfortunately had too much work to fully take advantage of all the in-house amenities but really enjoyed the Monocle cafe and popup for my morning and afternoon coffees. The rooms are even lovelier in person - the warm woods and large layout really make for a comfortable experience. In-room dining is also 24-hours - which is a great perk for when you need to make a US-based or Europe-based zoom call. Location is excellent - you're tucked away near the Admiralty metro stop and abutting the Pacific Mall - makes for a nice walk through Hong Kong Park to get to Central and just steps away from yummy eateries in Wan Chai. There are no business centers within this hotel - but the team creatively helped us find a fix on their expansive 49th floor. I can recommending the Upper House to anyone planning a trip to Hong Kong and look forward to my next visit, hopefully for pleasure!
- dervlal2023 (10/5): A fantastic event venue in HK - I recently hosted my child’s birthday and a business event at The Upper House and the events team were phenomenal. The Lawn and The Sky Lounge are perfect for intimate and large events and are incredibly chic and luxurious. The F&B, music, guest experience team and venue are all incredible.
- J4562DRtinac (10/5): Extraordinary experience - highest recommendations - Such an extraordinary and amazing hotel - lovely staff - amazing room - fantastic view - bar and restaurant are both fantastic. We really enjoyed our stay and can highly recommend The Upper House. Can’t wait to come back.
- F4833SK_z (10/5): highly recommend - Our experience was incredibly comfortable from start to finish. The front office, restaurant, and housekeeping team were all exceptional—smile and warm, responsible, attentive, and thoughtful. A special thank you to Edward! His assistance made our trip so much smoother and more enjoyable. Without Edward, I would have spent half my time figuring out tedious travel details.🤣 The restaurants he recommended were outstanding—my dad enjoyed the meals so much that he said he’d return to Hong Kong just for that!
- T9897OWmariec (10/5): Best hotel in Hong Kong! - This is simply the best hotel in Hong Kong. The incredible design, view, attention to personal details. The friendly team at UH made our stay exceptional, adding their special touch to our everyday needs. Thank you to Sharon Lee, Paul, Edward and K at the front desk and to all the Upper House team! And a special shoutout to chef Tony Leung at Salisterra! The food is excellent. You are all the best! Mimi x
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