Holiday Inn Shanghai Hongqiao West by IHG
Location: 2000 Hu Qing Ping Highway, Qingpu District, Shanghai, Shanghai, 201702, Shanghai, CN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Welcome to Holiday Inn Shanghai Hongqiao West by IHG, your perfect retreat in bustling Shanghai.
Spa and Wellness
Unwind at our full-service spa, offering rejuvenating body treatments that will leave you feeling refreshed and revitalized.
Dining Delights
Choose from our two exquisite restaurants, including Crossroads Pub, or opt for 24-hour room service. Our coffee shop/café provides tempting snacks, and the bar/lounge invites you to sip your favorite drink in a cozy atmosphere.
Convenient Amenities
Stay connected with complimentary wireless internet, and enjoy the ease of our 24-hour airport shuttle. With spacious event facilities perfect for meetings or conferences, we cater to both business and leisure travelers alike.
Experience comfort and luxury at its finest—book your unforgettable stay today!
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 12:00 PM - 06:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Smoke-free property
- Express check-in
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- Free area shuttle
- Free self parking
- Airport transportation - pickup (surcharge)
- Ballroom
- Banquet hall
- Wheelchair-accessible van parking
Rooms Available
-
Standard Room, 2 Twin Beds
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Room and bed type depend on availability check-in
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Standard Room, 1 King Bed
1 King Bed
344 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Standard Room
1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Room and bed type depend on availability check-in
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Premium Room, 1 King Bed, Club Lounge Access
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Suite, 1 King Bed (with Dining Area)
1 King Bed
Soundproofed room
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate dining area
- Free WiFi
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Premium Room, 2 Twin Beds, Club Lounge Access (Bath Shower Combination)
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Premium Room, 2 Twin Beds, Club Lounge Access
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Room and bed type depend on availability check-in
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Premium Room, 1 King Bed, Club Lounge Access (Bath Shower Combination)
1 King Bed
344 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Phone, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
Guest Reviews
- Ewin (6/5): - I could not sleep because the cigarette smell was too strong. The breakfast is luxurious though!
- Kevin (10/5): - Great place! Nice staff!
- Sophia (2/5): - First, the bathroom smelled like rotten piss and had rust in the corners. On the second day, the smell worsened. We brought the issue to the front desk, and they offered air freshener. It wasn’t effective, and the smell remained in the room. We informed the front desk again and asked for a room swap, but were told there were none available. Instead we were told to shower on another floor and return to our original room to sleep, which was an unreasonable request for three young girls late at night. We refused and they offered a suite, but when we entered the room, we were greeted with giant hand prints on the wall, which frightened us out of our wits. Out of pure fear, we rushed out of the room and returned to the front desk where we refused another offer for a bigger suite. Instead of risking our sense of safety, we decided to return to our original room where we were prevented from showering due to the extremely unhygienic conditions. Not to mention, the pillows had yellow stains on it, making it unusable and forcing two people to share a pillow. The slippers also had visible debris in it. The cheap price may be tempting, but it’s’ not worth it if you want a comfortable stay. I would definitely not recommend this hotel.
- Todd (10/5): - Great hotel.
- fan (6/5): 酒店前台冷脸 - 早餐不太好，前台的男士全程冷脸，好像多讲一句话就要发货了
- Adham (10/5): - Very good
- pierre (8/5): - .
- MACKENZIE (8/5): Quite Good, Peaceful, Quiet, and Efficient. - Smooth, comfortable stay. The rooms were a bit dark and the bed a little uncomfortable. But, it is typical for hotels of this class as was the buffet breakfast. Overall, an enjoyable experience. I would stay here again.
- Wei-Lung (10/5): - Very friendly staff.
- Emma (10/5): - People working there gave us excellent attention.
- Verified traveler (10/5): - NICE HOTEL, GOOD FACILITIES
- Ｋ (8/5): - １階のフロアーは、朝食会場も含め暖房されていなかった。事情はあると思うが、朝食会場だけでも暖かくしてあればよいと感じた。 また初日に室内スリッパがなかったが、2日目には補充されていた。 両替ができると良かった。
- Ho Hsien (10/5): 很多吃的 - 旁邊有全家便利店，走到對面再往前走一段，有很多餐廳，再往前走還有購物中心 往酒店後面走一段也有很多小餐廳
- Verified traveler (8/5): - room is very comfortable, big and clean. Service was also good and staff was helpful. Breakfast was also great and there was a seperate area for IHG members. Only thing about the hotel is that it is far from any shopping malls and no subway nearby. Have to take cab everywhere. Nearest food place is 15minutes walk away nearer to Holiday Day Inn express hotel.
- samy (8/5): Too far from NECC - I was attending a trade show at the NECC and there was a free shuttle service in the morning but not in the evening. Plus found out better hotels at walking distance to NECC at same price so will not stay again
- Aseem (6/5): - The staff has very little communication skill . Language was the biggest problem . Amex cars does not work in this property . It’s in the middle of no where . Will never go back to this property .
- Sahilys (6/5): - Stayed at these hotel because I was attending an expo at the NECC, which is very close and convenient. But, if you are interested in downtown and central Shanghai this is not for you.
- Sehyun (10/5): 출장시 추천 합니다. - 깨끗한 건물, 깨끗한 숙소. 공항(홍차우)에서 적당한 거리. 좋았습니다.
- FERNANDO J (4/5): Overall Bad Experience ! - My welcome and checking was disastrous. The Reception desk staff do not speak english well and reception manager was rude to me and even raised his voice. The worse welcome I have ever had ! Room Service was ok but each time I needed to speak to 3-4 people before placing an order. The Concierges ( I met 2) were great ! at breakfast it is difficult to order simple things like scrambled eggs as the cooks do not understand english. My stay was a bit stressful due to the language barrier and bad service on the 1st day at check in. When I called the reception desk on my last day to order breakfast in my room, for about 35minutes , the reception staff kept on hanging up the phone in my ear as they did not understand me. The Duty Manager on the day of my check out was helpful and gave us free breakfast. The room temperature in our room was 26degrees one day. We were sweating. I asked for someone to check it but was told to open my windows and was sent a fan ! If you do not speak Chinese, I do not recommend this hotel !
- JackNgee (8/5): - Nice hotel but not easily accessible by public transport. Internet speed was miserable.
- Verified traveler (10/5): Good - Good service, clean and tidy.
- CHIN SIAN (6/5): Clean and comfortable hotel - Clean and comfortable hotel, though the location is not in midst of shopping amenities. Nice indoor heated swimming pool and the gym is well equipped too. It’s worth mention that the Chinese restaurant on level 2 serves nice Cantonese dishes.
- NA HYUN (10/5): 정말 저렴하고 수영장 물 따뜻해서 아이들과 함께 하기 좋아요. - 호텔자체로는 저렴하게 잘 지냈어요.수영장은 작은편인데 물이 따뜻해서 아이들과 이용 편해요. 식당음식도 괜찮았습니다. 전 개인적으로 만족했어요. 아이들 추가비용 없었어요. 하지만 식당이 오픈되어 있다보니 추워요. 외투를 입고 밥을 먹었어요.주변은 관광지가 없어 버스 타고 치바오가서 볼링 치고 오후엔 다시 호텔와서 수영하고 왔어요. 직원들이 친절했지만 영어는 능숙한 편이 아니예요.하지만 서비스는 괜찮아요.. 영어 잘한다고 좋은 호텔아니고, 서비스 좋은거 아니쟎아요.. 전 만족했습니다.
- Verified traveler (10/5): 적당한 가격에 만족스러운 호텔 - 전반적으로 관리상태가 잘되어있었음
- Christopher (8/5): Good hotel in a busy part of Shanghai - Went to see the most popular sights of Shanghai, very impressive. They clearly need to do something about the pollution which seems to cover at least a 50 mile radius of Shanghai
- Christopher (10/5): Very good - No problems, very good & friendly hotel........................
- Shinkon (8/5): 깨끗 - 깨끗하고 좋았음
- KANGWOO (8/5): 상하이 홍차오 출장 - NECC로 택시로 약 5분거리에 있으며, 객실이 깨끗하고 조용합니다. 다만 주변에 편의시설이 없어 불편합니다.
- Markus (8/5): Good hotel - Not much around, close to exhibition center & airport
- SHINOBU (10/5): thank you - very good
- Kelly (8/5): Business trip for Shanghai - the hotel is very nice, bed also very comfy, but room service (food) is horrible, I ordered some noodles and soup, and both were extremely salty, not China salty, but they drop a can of salt kind of salty. service are good, location is ok. close to exhibition center.
- Verified traveler (10/5): Overall the hotel was fine, but pest problem - We were there for a trade show and I was allocated on the 9th floor and some of my colleagues were on the 7th floor, one of my colleagues change room immediately after stepped into the room as he saw a mice in the room which have happened to another colleague of mine as well who stayed on the same floor. All of them then changed room to another floor but just couldn't believe it happened in a four star Holiday Inn. They should have a better pest control ??? Besides that it was a reasonable stay with helpful staff and services.
- Richard (8/5): Good value if you need to be in this part of town - It's out in the suburbs - beyond the metro - so probably only a place to stay if you need to be in this neighbourhood (I did). Fairly new, and good quality for the price. Although my booking through Expedia didn't entitle me to IHG Club privileges, at check-in the staff upgraded me anyway. The room was above normal Holiday Inn standards. The next day, there was fruit selection in my room, which apparently is for Platinum members - I am nowhere near Platinum, so this was another added bonus.
- Richard (8/5): - We were there for a family wedding.
- Steven (10/5): Great location for access to Shanghai Convention - This hotel is perfect if you are in Shanghai for the convention center. They offered shuttle service to and fro. The hotel is very nice with good breakfast option and a decent gym.
- Stefano (8/5): A good choice close to the NECC expo centre SH - Offers a very good standard, breakfast was over the expectation, same goes the sports areas
- Verified traveler (8/5): a good biz hotel near Hongqiao - new facilities, good room services, taxi accessible
- Yuen Yee (8/5): - Nothing to eat outside the hotel.
- Verified traveler (8/5): overall - ok
- Verified traveler (10/5): People watching in China - I was on the 10th floor and I loved the big windows to sit and drink my tea and watch the people coming and going in the nearby intersection.
- Brett (10/5): Awesome Hotel - Awesome stay ,Hotel was great,very well managed and organised Neighbourhood situation was not good, but we were there for business... For the international exhibition we attended it was excellent All by taxi ,no metro or bus service available Will stay again for sure here
- Verified traveler (8/5): Business - Business travel- nice clean hotel, surrounding area was nice. Breakfast was good
- WG (10/5): A pleasant stay - I stayed at the Holiday Inn Shanghai West for 4 nights. Check-in was a tad time consuming, but I found my room spacious, clean, and quiet. The restaurants, gym, and other hotel services were very good as well.
- Verified traveler (8/5): Reasonable Hotel in Shanghai - Very good room condition and friendly staff. But very poor neighbourhood infra.
- K (10/5): china 2015 - Stayed for business twice in April and May...Very comfortable and friendly hotel. Try and get a room with a dedicated shower.
- k (8/5): Shanhai west holiday inn - Stayed for 10 day's recently. No complaints.
- Verified traveler (6/5): Very comfortable hotel - Far away from the city
- Jiang (8/5): Overnight Business stay - Hotel is well decorated, room is large and clean. The staff were friendly. Check-in and out was a breeze. The negative is about the neighborhood. There is nothing around. The hotel does offer a free shuttle to take you to subway station or other restaurants and stores nearby.
- DOWNUNDER TRAVELLER (10/5): Bes t ever - I was so impressed with this hotel and its staff that I wrote a two-page letter of appreciation to the Manager. EVERYONE...from the door men, the receptionist, the waiters in the restaurant, were most hospitable and consistently so. I had internet problems and upon reporting the to the receptionist, she sent an IT specialist to my room when I returned from my working day. I give this hotel staff top marks and the best I have experienced in the seven hotels I have stayed in in china.
- Verified traveler (10/5): Comfortable and yummy - There isn't much around here, and the taxis don't want to go there from downtown Shanghai without cajoling, but it was a lovely sleep and great breakfast.
- Gary (8/5): Good business hotel - Hotel room is very comfortable and kept very clean. Staff is very friendly and helpful. A bit far however from good restaurant outside of hotel.
- Greg (8/5): Great Place! - Has the look, feel, and amenities of a much higher end hotel.
- Angela (8/5): Very nice but too far from city center - The hotel is very clean and the room is spacious. However, the hotel is about 10 minutes shuttle ride to the Metro station. It is not very convenient since the shuttle schedule is limited. We had to take a taxi from the Metro station back to the hotel at around 9:30 pm because the area around the Metro station doesn't appear to be safe and we didn't want to wait 20 minutes for the shuttle bus.
Photos
