Sultanahmet Palace Hotel

Location: Torun Sok.No:19 Sultanahmet, Istanbul, tr

Star Rating: 8.7 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room with Blue Mosque View

  Deluxe rooms have en suite Turkish baths. This room offers Blue Mosque and city views. dryer, mini-bar, air conditioner that can operate in the mode you want in summer and winter. TV.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Junior Suite Room

  1 Double Bed

  377-sq-foot room with sea views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Bedsheets provided

• Double or Twin Room with Sea View

  Bathrooms are designed in Turkish bath style. You can watch the Marmara sea and the Sultanahmet mosque from the balcony. It also has a city view.Hair dryer, mini-bar, air conditioner that can operate in the mode you want in summer and winter. TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Junior Suite with Sea View

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Room with Sea View

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a mini-bar, flat-screen TV with satellite channels, sea views, as well as wine/champagne for guests. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Double or Twin Room

  Bathrooms are designed in Turkish bath style. Some rooms have a bathtub.Hair dryer, mini-bar, air conditioner that can operate in the mode you want in summer and winter. TV.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Mark (9/5): -
• mcclure (8/5): Great location, price. Would stay there again - Great location and view of the mosque from front entrance. Nice gardens and patio area for breakfast. Bedroom good. We had one with twin beds as sharing with a friend. Good price Breakfast could have been bit more interesting with more fresh fruit. But great view from terrace where eat
• Terence (10/5): - Great staff fantastic location Pillows and breakfast
• Jacqueline (3/5): -
• Omer (1/5): -
• Vincenzo (9/5): -
• Marcelo (10/5): Maravilhosa - Quarto e gentileza dos funcionários Nada
• Berit Widerøe (9/5): -
• rachel (8/5): Great stay. - Great hotel. Staff were lovely. Stunning room and view and great location. Some towels were make up stained
• Gillian (10/5): Clean comfortable great breakfast well located - Well located in the old town great views good breakfast It was a bit noisy as we overlooked the car park and there was a police bus constricted there with up to 6-8 officers chatting at all hours
• Wakka (8/5): Comfortable stay in an old Istanbul - Our air conditioned 3rd floor room gave us a panoramic view of the Bosphorus and we watched ships come and go from our large comfy bed. Our room was spacious and well equipped, and the bathroom very large. Decore is authentic but perhaps not to everyone's taste. That said, it suits the location in this ancient part of the city. Staff are wonderful; walking distance to all the historic sites, and to local restaurants. Lots of shopping in the vicinity - high recommend Hassan's Rugs nearby. Breakfast was adequate, however, the pastries were not fresh.
• Alina (10/5): -
• Sandra (9/5): Top verlängertes Wochenende hat alles gelasst - Preis Leistung, Lage Top Du bist mitten im Geschen und trotzdem Ruhig alles erreichbar zu Fuss Alles
• Michael (10/5): As good as it gets. - A gorgeous historic property in the middle of history. Was surprised it didn’t offer dinner.
• Aline (10/5): Excellent place to stay and enjoy all the historic places which all are in walking distance. - Everything; the location excellent, the staff very nice and professional, the breakfast plenty and good. The gardens and the view of the Blue Mosque; priceless The only thing I will change is; I will get new bathroom towels. They look grey (used to be white) because there are old and now the fabric is very thin. But they were always clean. It just a suggestion. But as I say all was very good. If I go back I will stay here again. I will recommend this hotel to family and friends.
• Emil (9/5): -
• ADRIAN (10/5): Little gem hotel. - Beautiful hotel, clean, perfect location. The room was big, clean, coffee,tea and free 4 bottles of water. The night view of the blue mosque from the hotel front terrace was amazing. So beautiful. The breakfast was good, anything you wanted, eggs, sausages, cheese,olives etc etc. most memorable thing at the breakfast was my birthday surprise. The staff surprised me with a cake and sang happy birthday to me. Was special, thoughtful. Thank you very much. The front desk staff, very helpful and kind. I think this hotel is a little gem. I’ll definitely go back.
• Nina (8/5): -
• ERYN (10/5): Fantastic location. Great staff. Comfortable stay - Very close to attractions; lovely courtyard in front with view of the Blue Mosque and rear balcony overlooking the sea. Staff were great at giving directions and tips about getting around and very helpful generally. Good breakfast selection and comfortable rooms . Close to several streets of restaurants as well Nothing
• Christine (10/5): - Breakfast was excellent and views were amazing.
• Qendrim (8/5): Sehr zufrieden! Gerne wieder. - Die Lage ist perfekt, frühstück war auch sehr lecker mit gelegenheit zum draussen sitzen mit Aussicht. Strassenbahn ca. 8-9 min entfernt was super war. Personal sehr bemüht und hilfsbereit! Badezimmer war für mich persönlich bisschen zu klein ansonsten alles super.
• VILMA (8/5): Posizione eccezionale - Posizione super, impossibile meglio La nostra camera al secondo piano piccola e un po' angusta. Anche il bagno è troppo piccolo e purtroppo con un odore sgradevole a respiratore spento. Meglio le standard al piano terra
• Monica (6/5): - Die Lage ist perfekt. Das Badezimmer war extrem klein und unbequem. Ein bisschen Schimmel in der Dusche. Eine unnötige Waschbecken in der Dusche ohne Abfluss. Das Wasser ist bliebt dort über den ganzen Aufenthalt.
• Claudette (9/5): Istanbul, ville qui vous fascine, belle mosquée bleue illuminée tous les soirs à côté de l'hôtel - L'emplacement, le confort, la propreté, la gentillesse de tout le personnel, à recommander Il n'y a pas de restaurant, il existe mais n'est pas fonctionnel il n'y a que le petit déjeuner, mais dans la ville aux alentours il y a beaucoup de restaurants
• Wayne (7/5): -
• JEAN PHILIPPE (9/5): -
• ahmedalmajd (8/5): - Location Facilities & comfort
• Paul (8/5): -
• Naomi (9/5): - Excellent location - very nice property - good breakfast - staff very helpful The traditional bathroom.might not be for everyone (we were fine with it) - depending on your room - stairs to reach the room may be necessary
• Lesley (8/5): Would definitely stay again. Probably in a suite - Fabulous location Views of Mosque and ocean Staff could not have been more helpful Rooms are quite small
• marja (9/5): - Zeer vriendelijk personeel, geweldige locatie. Niets.
• Richard (9/5): -
• Nabil (9/5): -
• GUIDO (10/5): -
• Halim (10/5): Hotel exceptionnel - Très beau Hôtel. Une situation exceptionnelle près de la mosquée sultanahmet et des monuments d istanbul. Personnel sympathique et professionnel. Chambre confortable et très propre. Cachet très original. Le petit déjeuner varié et de bonne qualité. Merci à tout le personnel de l accueil du restaurant et du ménage. Un de mes meilleurs séjours à Istanbul. Rien
• Vanesa (5/5): Bien ubicado, buenas vistas pero bastante sencillo. Ningun lujo. - Las cistas des del comedor delndesayuno y la ubicacion. Esta muy cerca de la plaza Sultanhamed. El baño es diminuto. Casi no se cabe, para abrir la puerta te has de poner, literal, dentro de la ducha. No es un 4 estrellas ni por asomo,,al menos no en España. Sería más bien un 3 estrellas justito. El desayuno muy repetitvo, cada día había lo mismo.
• Margot (10/5): -
• Martin (9/5): Best Location, while still calm & comfy - Great Location, very friendly stuff, awesome breakfast, very welcoming All good!
• Alina (8/5): -
• Sandra (9/5): The staff is very friendly and with the location being amazing it makes up for other flaws. - Breakfast area - sitting outside with ocean view. Proximal location to blue mosque etc. everything is walkable. Nice big window to open for fresh air. Pillows are too thick, rooms a bit warm, towels are old, awkward getting into the toilet area.
• Ciro (10/5): MAGICO - Eccezionale tutto Nulla
• Paul (9/5): If you want a hotel with great staff in the heart of historic Istanbul, this is it. - Fabulous location. Super nice, helpful staff. Comfortable room, if a little small, but nice balcony and view Minor complaint…bulky pillows, but cleaner helped resolve that.
• Alan (10/5): We had a perfect four night stay which exceeded our expectations. - The location is perfect for all of the Sultanahmet historical sites and buildings and about 5 mins walk from the Tram stop which will take you further afield for tiny cost. Comfortable, clean rooms with good facilities. Best of all friendly, welcoming staff who go out of their way to help you with advice about trips and places of interest. Absolutely nothing. Very happy with everything
• Asha (10/5): Perfect location - Great location, very friendly helpful staff, clean hotel room, very comfortable
• SERGIO (8/5): -
• Asser (9/5): -
• Olli (9/5): - Loistava aamiainen. Täydellinen sijainti.
• Mervyn (9/5): Quiet location at the rear of the Blue Mosque and attentive staff. - Location to the main sites was excellent and easy to walk to. Staff were excellent and friendly.
• Léa (1/5): -
• Asma (9/5): -
• Stéphane M. (8/5): - L'emplacement exceptionnel, le petit-déjeuner buffet, le jardin pour se poser à l'avant et la terrasse avec vue sur la mer à l'arrière du bâtiment, la propreté des chambres et des espaces communs. La salle de douche est très étroite.
• Else Hall (8/5): A good choice of hotel.. they organised excellent guide for tour of old city. - Excellent location Have to rely on staff to take luggage up and down stairs….no lift…. but they were very helpful!
• Andrea (8/5): We enjoyed our time here mainly because of the central location. - Good location, friendly staff.
• Gary (10/5): It was heavenly - A beautiful retreat from the busyness of Istanbul Nothing
• Arlo Tol (8/5): -
• ISMAIL (1/5): La salle de bain est très petite pas de baignoire pour prendre un bain . - Ya pas grand chose à aimer dans cet établissement Le buffet est degulasse , les oranges sont pourries. Le jus industriel les pain au chocolat les croissants à désirer . Attention aux boissons et les bouteilles d’eau qui se retrouvent dans le petit frigo dans la chambre ne sont pas offerts. À la fin de notre séjour j’ai payé 48 euros. Pas de lumière dans la terrasse la nuit . La salle de bain est très petite les chambres qui donnent sur un espèce d’escalier métallique. Leurs photos sur le site Booking ce ne sont pas réelles Un établissement à éviter
• Jean Noël (9/5): Parfait pour sultanahmet - Très bon emplacement. Super petit hôtel de luxe. Personnel parfait , petit déjeuner super. Vrai rien à redire Je recommande Rien
• ALPAY (7/5): - Excellent location. Attentive staff Bathroom was a bit cramp.
• Mirza naqi (9/5): Excellent - Location excellent and staff very helpful. Great breakfast
• Angel (5/5): - Location The room smell weird
• cbressan (9/5): - Centraal gelegen en een oase van rust is de drukke binnenstad. Superbehulpzame personeel.
• Barbara (8/5): - Posizione Bagno piccolo e un po’ datato
• JACQUES (7/5): - L emplacement Le pdj
• Mark (9/5): Sultanahmet Palace Hotel - delightful! - Location fantastic. Staff all helpful & friendly. In-house restaurant comparable quality & prices to outside - view from restaurant over water lovely.
• Kawal (9/5): Amazing trip overall - The property was in the best location, 5 minute walk to the Blue Mosque, around great food and vibes! The staff were really good, Sedat made us feel very comfortable! Would definitely come here again!
• Khan (9/5): - Friendliness of staff, including Sadat. Location was excellent. Breakfast buffet was filling, and the view of the water during breakfast was great Bathroom was small, and there was no elevator
• Onomatopeia (9/5): Fijn verblijf op toplocatie. - De locatie is echt top! Het hotel ligt in principe tegenover de Blauwe Moskee (zie foto genomen vanuit de tuin van het hotel) en op 10-15 minuten van de belangrijkste bezienswaardigheden. Het ontbijt in het hotel is uitstekend en het personeel zeer vriendelijk en behulpzaam. Niets.
• Kirill (9/5): Everything is good, the view is amazing, special thanks to Sedat, helped with all my questions during my stay -
• Vincenzo (9/5): - Hotel molto bello accanto alla Moschea Blu La colazione era buona, ma poteva essere meglio (cornetti più fragranti, etc.)
• Nadine (10/5): Super 👍. - L’emplacement est super, tout était parfait pour nous .
• Lloyd (8/5): -
• Andrea (10/5): -
• Halim (8/5): BIEN - Son emplacement Le petit déjeuner
• Paulo (10/5): Muito tranquilo, harmonia pura. Serkan e Musa foram muito gentis e educados conosco. - Esplendoroso. Nao ha do que questionar
• Vusal M (8/5): Pleasant stay! Good location! - All good! Nothing special to indicate.
• James (8/5): -
• Lina (9/5): -
• dbe4c4b127c472f33c974fa248cc053d (10/5): Sultahnamet Palace - Room and facilities excellent Food little samey at breakfast. More choice would be appreciated. Restaurant _ twofysh overcooked and needed returning to kitchen. Area cold In The evenings.
• 55c7cf482f66713d035550fa41afb801 (9/5): Enjoyable and great location to explore from. - Location is superb next to the Blue Mosque and Sultanahmet area. Room was small on comparison to a number of hotels stayed in, was relatively clean and room make up service was good. The bedroom would benefit from a deep clean in particular under the bed. Breakfast was ok but very limited, no individual cooked breakfast items on offer only what was on the hot plates. Views from the dining and terrace area of the sea are quite amazing. A good hotel to explore old Istanbul. Nothing really disliked.
• febe41ec600471b1b98da652b1eba833 (1/5): - . .
• 9435f7af95a77178ba4a58ddf29cb513 (9/5): Wie erhofft so erhalten, sehr nett, sehr gut. Danke - Sehr gute Lage. sehr gutes Frühstück. Tolle Aussicht
• bd8c5093b1df72f499326dfe7089e817 (10/5): -
• 80455362d9fe728a467e6000a6f65db2 (7/5): - De ligging in de historische wijk was fantastisch! Ontbijt was op een prachtige plek en redelijk tot goed. De badkamer was erg klein en voor oudere mensen niet erg veilig
• bd8c5093b1df72f499326dfe7089e817 (9/5): Really enjoyed the hotel and Istanbul - Location. Breakfast, Staff Nothing
• 9d3efbc73e7a706c5b77b031c49a05ae (9/5): Lovely - L’edificació
• b00d67716e46728adf061d615c738be1 (9/5): Location location location, soak up the atmosphere - The location is within a stone's throw of the Blue Mosque. Hotel facilities are a bit dated, but it is in the old of part of the city.
• dcae5493ac4a70a5628e76f5af73f65d (9/5): Schöne Unterkunft in zentraler Lage mit tollen Ausblicken - Sehr schöne Unterkunft mit tollem Blick auf die blaue Moschee. Die Lage ist super, absolut zentral, aber trotzdem ruhig mit schönem Garten und Frühstücksterrasse mit Blick aufs Wasser. Direkt gegenüber dem Hotel befindet sich der Arasta Bazar. Das Personal ist sehr nett und hilfsbereit.
• f2778d5c832972cf110b27263c699bb0 (8/5): Zeer mooie vakantie : goed hotel, vriendelijke mensen overal, in een prachtige wereldstad - Zeer goed ontbijt met honing de je kon afsnijden van de raat! Mooie en centraal gelegen locatie in het historisch centrum! Piepklein badkamertje. Wel proper, maar toch echt te klein.
• 6268d9b3bbeb70a05756ad59c6183e62 (10/5): soggiorno ottimo - ottima colazione ed ottima posizione niente
• 3085e297854872886db8c24a50eb3664 (10/5): - Best location Friendly staffed
• 01fd748dd31c72cf1de68ca8fb650cc8 (8/5): - Goede ligging, mooie kamer. De badkamer is te klein en oncomfortabel. Het water is wel goed warm.
• 94d4ad1999db714c79eddcfba5e09075 (10/5): Lage Top, Personal Top, Essen Top - Einfach Top Top Top. - Die Lage des Hotels ist ein Traum, man ist direkt hinter der blauen Moschee und kann vom Frühstückstisch direkt auf den Bosborus blicken. Das Personal ist absolut zuvorkommend und organisiert die bei Bedarf verschiedene Touren. Die Zimmer haben eine kleine Hamamdusche, welche durchaus mal interessant ist, Das Hotel war einfach Perfekt - es gab nichts negatives zu sagen.
• 6c2a5a9087d070fa4c749e695eaf9c20 (6/5): -
• ac2fc378e92b71ca6a7d47386d99bd59 (10/5): -
• 342965b71f6672ae07291c239c33842b (8/5): Great location & sea view - The location The hotel has a beautiful garden & amazing sea view. Arranging airport transfers Friendly staff at reception Some breakfast items, especially coffee, jam, & fresh cream. The bathroom, especially shower area The towels were dated Breakfast buffet is the same everyday and cheddar cheese is tasteless! The housekeeper did not wash the kettle used by previous guests, so we found tea bags in ours which was off putting. But, the hotel replaced the kettle immediately when we pointed them out.
• 7a2d8fda24a97066d1af331fde3b3ab2 (10/5): Fantastic facility and location. Will stay there again. - I loved the location and the views of the sea and Blue Mosque.
• Fran (6/5): Amazing location but average hotel - Location Breakfast was poor and hotel a bit tired
• Richard (5/5): -
• Nadia (8/5): - Confort du lit, le calme, personnel très aimable, la vue sur le bosphore au petit déjeuner, la vue sur la mosquée bleue dès sortie de l'hôtel
• Fatima (6/5): - Really good location, staff were pleasant. The rooms were smaller than expected with no balcony and window looked out onto the car park which was a shame. On checkout I left my wedding ring in the room, I called as soon as I realised and they said that they will have a look when I came back to the hotel they said that they had not found it and they think it went in the rubbish. They said that I couldn’t look through the rubbish as it was already picked up and taken to landfill, this was really heartbreaking as it was my wedding ring with a huge amount of sentimental value. The staff said that they will keep in touch if they found it but do think it was thrown away. Massive shame as brought a massive negative to our trip

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