Citystay Hotel
Location: 94 Bow Road, London, gb
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location & Easy Access to London Attractions
Hotel Citystay, just a 2-minute walk from Bow Road Tube Station, offers effortless access to iconic London landmarks like the Tower of London and London Eye within a quick 10-minute tube ride.
Comfortable Accommodation Options
Choose from en-suite rooms with private facilities or more budget-friendly economy rooms with shared bathrooms. Unwind in the inviting lounge area furnished with plush leather sofas.
Self-Catering Facilities & Nearby Entertainment
Guests can enjoy the convenience of self-catering in the modern kitchen. Additionally, Canary Wharf, the ExCeL Exhibition Centre, and the O2 Arena are all easily reachable via a short tube journey.
Book your stay at Hotel Citystay now for a delightful London experience!
Important Information
If your stay is for 7 nights or more, Hotel Citystay will apply different cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Family rooms
- Luggage storage
- Fax/photocopying
- Soundproof rooms
- Non-smoking throughout
- Shared lounge/TV area
- Shared kitchen
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Superior Studio Room with Private Bathroom
Featuring a private kitchen, dining area and a private bathroom.
Max Occupancy: 4 (3 Adults)
- Desk
- Fan
- Heating
- Satellite channels
- Linen
- Upper floors accessible by stairs only
-
Double Room with Private Bathroom
Free Wi-Fi, an private bathroom and a flat-screen satellite TV are featured in this room.
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
-
Triple Room with Private Bathroom
Free Wi-Fi, an private bathroom and a flat-screen satellite TV are featured in this room.
Max Occupancy: 3 (2 Adults)
- Shower
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
-
Double Room with Shared Bathroom
Free Wi-Fi and a flat-screen satellite TV are featured in this room.
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Fan
- Heating
- Shared toilet
- Satellite channels
-
Studio Sleeps 2 with Private Bathroom
Featuring a private kitchen, dining area and a private bathroom.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Microwave
- Heating
- Satellite channels
- Kitchen
- Sofa
- Electric kettle
- Oven
- Stovetop
- Toaster
-
Twin Room with Private Bathroom
Free Wi-Fi, an private bathroom and a flat-screen satellite TV are featured in this room.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
-
Single Room with Private Bathroom
Free Wi-Fi, an private bathroom and a flat-screen satellite TV are featured in this room.
Max Occupancy: 1 (1 Adults)
- Shower
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
Guest Reviews
- Shane (10/5): Beautiful - Just very relaxing and peaceful and left to your own devices Nothing
- Diogo (5/5): -
- Neil (7/5): Fine provided you only really want a place to sleep. - Cheap and cheerful and adequate for a couple of nights. Clean and comfortable bed… all I needed for this trip! Also right next to the DLR and only 2 mins from District Line. Little cafe opposite provided a similarly cheap (but excellent) breakfast. This is not a fancy hotel… it is absolutely minimal and parts resembled a builders yard.
- steven (7/5): -
- Harjit (1/5): -
- Paul (7/5): - Large room clean
- Çelik (6/5): -
- Benarbia (8/5): -
- Will (8/5): -
- Will (8/5): -
- Luca (7/5): - Ottima posizione vicino alla fermata Bow Road e piccoli market di quartiere
- kalnina (9/5): -
- Hartman (1/5): -
- Paul (8/5): - Convenient ok
- Carole (1/5): Fuyez ! - Rien J'ai atterri dans cet établissement suite à l'annulation le jour même à 17h d'un logement sur Booking: merci !
Cet établissement est sordide, usé jusqu'à l'os, tout part en lambeau: les murs sont sales et plein de trous, la salle de bain (dans une seule des deux chambres) est un nid à microbes, moisissures et rouille, sans parler de la crasse et du calcaire; chambre 1: fenêtre à demi murée; chambre 2 sans wc ni sdb, rideaux pendouillants et crasseux; salle de bain partagée épouvantablement salle et repoussante. Mobilier cassé ou bancal et limité à la plus simple version. Saleté repoussante dans tous les coins; linge de toilette sales et sacs poubelle traînent à tous les étages toute la journée, des matelas sont stockés dans les couloirs et dans la cour qu'il faut traverser pour accéder aux chambres. Bref, fuyez !
- Paul (8/5): - Good location nice quiet room clean TV didn't work
- Dr Ahmed Hassan (10/5): -
- Jolin (10/5): -
- Alexander (1/5): - Bed bugs!!! I lifted the pillow when going to bed, and it was crawling with bed bugs (24/04/26). I am still waiting for a refund from booking.
- Giorgia (8/5): Perfetta per stare pochi giorni - Posizione perfetta, a pochi minuti 2 metro con linee diverse che permettono di raggiungere qualsiasi punto.
Camera normale Il bagno non era il top, nella doccia mi sembrava ci fosse un pochino di muffa (il bagno non aveva finestre, forse per questo)
- Terence Yuk Ping (7/5): Okay - Location The toilet
- Maria Cristina (3/5): Posizione ottima per i trasporti, ma condizioni igieniche da incubo per la presenza di insetti nel letto e scarsa pulizi - L'unica nota positiva è stata la posizione, molto comoda perché vicina alla fermata della metro e della DLR, ben collegata anche con la Elizabeth Line. Tutto il resto è stato inaccettabile. La camera era sporchissima e, cosa gravissima, abbiamo trovato degli insetti nel letto. Lo staff, invece di risolvere il problema o cambiarci stanza, ci ha dato un inutile spray per mosche e zanzare. Un'esperienza pessima a livello igienico e gestionale.
- Rodolfo (6/5): -
- Wayne (10/5): Clean, friendly, excellent location - Excellent location. Very clean. Staff friendly and welcoming.
- Jiri (1/5): Nejhorsi hotel v zivote kde jsem byl - Snidane? Zaplatil jsem si za snidani a snidane byla takova ze jsem si musel sam zajit koupit svoje jidlo a jist na pokoji.. takze jsem zaplatil 4x snidani pro dve osoby a nic z toho nebylo Snidane? Zaplatil jsem si za snidani a snidane byla takova ze jsem si musel sam zajit koupit svoje jidlo a jist na pokoji.. takze jsem zaplatil 4x snidani pro dve osoby a nic z toho nebylo
- Alejandro (8/5): - La cama era muy cómoda. No era cómodo moverse por los pasillos y escaleras con las maletas.
- Marie (10/5): -
- Laura (1/5): -
- Gloria (1/5): - Staff were ok, The place is dirty, not maintained and not well looked after.
Heating was on but room was cold, Location is rough.
Will not stay there, had to check out same day and find alternative.
- Sára (9/5): -
- Matthew Crowther (6/5): - Excellent location close to Bow Road Station. Bed was very comfortable had a great sleep, I also got ungraded to a double room when I only booked a single. Man behind the reception desk not very friendly.
- Pantelis (10/5): -
- Simon (6/5): Value for Money City Stay - Compliance to health and safety rules.
Privacy. Affordability. Security and Ambience. Room and bathroom size but it's typical of hotels in London based on interactions with other people.
- Murat Bozdogan (9/5): -
- Salaheddine (7/5): - Connectivity, perfect location.
Excellent value for money Le manque de certaine outils dans la cuisine.
- David (7/5): -
- Nicole (7/5): Was worth the money would stay again maybe put some air fresheners by the bathroom door - Was nice sized room heating was on the whole time so was nice as it was freezing outside The bathroom was abit smelly so didn’t use the shower
- Maryann Doyle (4/5): Minimalist - Nothing Everything
- Nuria (3/5): Nada recomendable - Las camas eran cómodas Era un cuchitril, sucio, frío, se salía el agua de la ducha e inundaba el baño… horrible vamos. Pasamos un frío!!! Menos mal que solo íbamos a dormir.
- Marcello (10/5): -
- Marcello (10/5): -
- Rita (2/5): I was really scared for my safety staying in the hotel - I didn’t have breakfast because I stayed only one night and I had to leave at 7am in the morning for my engagement.
I arrived at the hotel from the airport early (10.40am), check in was 2pm so I liked that I could sit in the lounge until 1pm to be booked into my room as I had requested an early 1pm check-in. Dated furniture and carpet
Broken furniture
Old kitchen utensils
Staff wasn’t friendly
- Raphaelle (8/5): -
- Tari (5/5): Well l have already enumerated the good and bad but could be improved - The hot water was good, the bed was comfortable.
Bedsheets and Duvet were clean
Toiletries and towels were okay
There was a good fan that worked well The cleanliness not exactly what I expected.
Old looking beds
Outdated shower without the phone
Bathroom floor slippery when bathing
A slip mat could suffice or coarse tiles replaced with smooth tiles on bathroom floor to avert slippage.
- Hristina (5/5): -
- Kamel (4/5): Mauvais chambre et pas de services - Pas de petit déjeuner Les équipements de la chambre sont très vieux
Beaucoup d’escaliers a monter a pied
Pas de passage pour nettoyer la chambre
- Sontush (7/5): - Outside of the room Cleaning and bathroom
- Kevin (7/5): -
- Sam (3/5): There's a reason why this hotel was so cheap. Your money is better spent elsewhere. - The staff were friendly and the transport link is very convenient, with the nearest tube station being a small walk away. Although the shower is very basic and difficult to adjust it works pretty well. We were told the wrong room number at first. The beds were uncomfortable. There was a fan in the room, however it was not enough to cool the room down.The bathroom was dirty and both the bathroom door and the wall next to the room door were damaged. The window only had single glazing, which is quite shocking in this day and age, and as a result the sound of traffic seeped into the bedroom.
- Adrian (5/5): - Bardzo blisko do linii metra i przystanku autobusowego. Brudna łazienka i kuchnia. Rozlatujące się szafki
- James Ugonna (6/5): It was not too bad - There is need to have lift there, it was hell for me me to move my luggage to the floor.
- Aisha (7/5): - This hotel is perfect for us location and price wise. The staff and friendly and accommodating. I would definitely recommend it to all.
- Aisha (7/5): - Would recommend!! Very friendly and polite staff.
- Annemarieke (4/5): Matig - Locatie. Goede bus-, trein- en metroverbinding Er was nauwelijks warm water om te douchen. Ook vreselijk heet overal in het hotel.
Het was ook niet schoon, alleen de bedden.
- Christian (8/5): It fits perfectly for a ABBA Voyage visit - short ways - Easy to find and very friendly
- Giuseppe (8/5): -
- CARLOS CUADRADIO (8/5): -
- Shalaw (6/5): - The staff was friendly, and location is amazing The room wasn't clean enough, many spots and damages on the wall, and only one towel for two people
- Daniel (1/5): - Había chinches y nos tuvimos que cambiar de hotel
- Hristina (4/5): -
- Teresa (3/5): Okay für kurzen Aufenthalt - Die gute Anbindung an die U-Bahn war super! Das Zimmer an sich war sehr klein und hat den Zweck erfüllt.Das Zimmer war gut geheizt und auch das Wasser in der Dusche war warm.
Wer relativ „günstig“ mit guter Anbindung zum Zentrum nächtigen möchte (und nicht empfindlich ist bei Schmutz) ist hier richtig. Leider war es nicht sauber und im Bad wirklich sehr schimmelig und schmutzig. Für einen kurzen Aufenthalt nur zum Schlafen war die Unterkunft okay, ansonsten leider nicht wirklich empfehlenswert. Man darf wirklich nicht empfindlich sein, an den Wänden waren Flecken und im Bad überall Schmutz..
- Salaheddine (7/5): - Le personnel Les lits
- Nastasi (8/5): -
- upnorthduck (6/5): - Good location Tired looking. Dirty walls and carpets
- Hamza (1/5): - Not clean and very bad service staff was very rude as well
- Ana Maria (1/5): La mayor basura de londres - Lo único bueno que tienes es que estas bajo un techo y no te mojas, pero prefiero dormir en la puerta del McDonalds. Al mismo llegar estaba deseando irme. Todo literalmente, estaba todo sucio el suelo con trozos de heces, las paredes manchadas de rojo (no sabemos si sangre o ketchup), el ventilador todo lleno de mierda, el vater sucisimo con restregones igual que las paredes del baño, donde se pone el papel lleno de polvo tambien y suciedad y detras del lavabo telarañas. El pie de ducha daba asco menos mal que llevaba chanclas, si te quieres lavar el pelo olvidate porque no hay ni secador. Resumidamente no vuelvo ni gratis, no se quien llevara esto pero la limpieza es nula, entraran a hacer las camas como mucho. Gracias por nada Paco (pakitillo)
- Zamil (10/5): -
- Peachy (7/5): Clean,warm and comfortable - Breakfast was not part of the booking. The room and bathroom were very clean and the room was warm which was great as it was very cold outside. The bed was very comfortable and the bedding spotless. I had very early start the next morning but I slept really well in a very clean, comfortable bed and felt good even though I was up at 04.00am! I have stayed at CityStay on a previous trip and was pleased that everything was still as good. Nothing.
- Parmentola (7/5): da migliorare la pulizia ma ha superato le aspettative , pensavo di trovare di peggio - riscaldamento sempre acceso pulizia
- J (7/5): -
- alessio kgi (4/5): - La posizione Il letto era infestato dalle cimici, la stanza con la muffa e non conforme alle foto. Il personale invece è stato gentile e disponibile.
- Jose Gustavo (5/5): -
- Simo8585 (3/5): - La propreté, il faut faire plus d'efforts, et l'odeur bizarre dans la chambre , il faut aerer la chambre et mettre un désodorisant.
- Micari (9/5): -
- Lottie (5/5): -
- stipe (1/5): Do not recommend - Location was good Cleanliness, comfort,noise...
- Alexistssd (2/5): Hôtel sale, chambre fournie sans ménage - L'emplacement proche de métro donne accès très rapidement à plusieurs activitées au centre de Londres Ménage non fait. Des poils dans la douche, une moquette pas aspirée (donc pas lavée), de la poussière partout, des mégots de cigarette dès qu'on ouvre la fenêtre, une chaleur étouffante... Une tenue des lieux déplorable.
On cherchait un logement pas chère, proche du centre, même avec des équipements vétustes simplement pour y dormir. On a été servi niveau vétusté, mais bon pour le coup au vu du prix je peux comprendre. Par contre la propreté de l'hôtel est inadmissible.
Petits points bonus, la clé ouvrant la porte d'accès à l'hôtel ne fonctionnait pas. Il fallait appeler le concierge en espérant qu'il se lève pour venir nous ouvrir ( petites frayeurs, mais il s'est levé à chaque fois ) et murs fins...
- tania (4/5): Mejorable - La ubicación y el personal Usamos habitacion con baño privado, la ventana estaba rota, nos ha tocado dormir cn la ventana abierta en diciembre en londres… a parte del frío la ventana hacia ruido cuando soplaba el aire lo que dificultaba bastante conciliar el sueño.
- Endika (7/5): -
- Tony (6/5): -
- Guest (8/5): -
- sani (8/5): You get exactly what you pay for - Close to train station The house keeping should be daily or once every two days at least
- Alba (10/5): -
- Marouane (9/5): - La propreté et l'équipement
- Mihaela (10/5): -
- Francesco (1/5): -
- Alam (1/5): -
- Cristina (1/5): Un asco - Todo fatal, ni siquiera nos devolvieron el dinero al completo cuando no pasamos la estancia allí Todo mal, suciedad, nos dieron la habitación utilizada, ni siquiera nos devolvieron el dinero al completo cuando no nos alojamos allí
- Lucas (7/5): -
- Everton (10/5): ótima - Funcionário simpático
aquecedor sempre ligado
chuveiro com água abundante
localizaçao excelente, perto do metro, autocarro, mercados
- Juan Esteban (1/5): - Dirt. Cold. Leaking boiler. Filthy refrigerator. Rats. Fleas. Dead flies. Taking rubbish out not allowed, ended up with fifteen trillion rubbish bags which only encouraged the rats. No lights, microwave, toaster. If you have any respect for yourself, sleep on a nearby bench. The whole thing
- Francisco Javier (1/5): La estancia en el alojamiento ha sido muy mala - La ubicación No hay limpieza, el personal no te echa cuenta de nada, la camas son super incomodas, el baño es asqueroso, las paredes sucias y con esconchones , no hacen servicio de habitaciones, no hay accesorios de baño, en fin todo muy mal, no lo recomiendo a nadie
- Muhammad (2/5): If you couldn’t find anything then this is your last option. - Only good thing about the location, Literally DLR station is next step from the Hotel. Stairs, stinky carpet, windows (air coming from outside because old style glass not double glazed) Bed, Mattress, dusty table lot more
- Ruben (1/5): -
- Petre (6/5): -
- Louisem2006 (8/5): -
- Javier (4/5): -
- Md Sujaul (2/5): - The heater was not working and the commode was not clean
- Andrei (1/5): - . Very bad smelling in the whole building and the rooms, they were very dirty, THEY ARE NOT LIKE IN THE PICTURES DO NOT GO THERE It is a s**t hotel do not recommend even to my enemyes
- Anna (5/5): Rapporto qualità prezzo equilibrato, per il costo bisogna avere basse pretese e tanto spirito di adattabilità - Ottima posizione Bagno troppo piccolo e con presenza di ruggine.
Scarsa igiene generale.
Immobile trasandato ma in ristrutturazione.
Photos