Castletown House Apartments

Location: 11 Castletown Road, West Kensington, London, England, W14 9HE, London, GB

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

Amenities & Facilities

• Express check-out
• Free WiFi
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Wheelchair accessible
• Express check-out
• Tours/ticket assistance
• Self parking (surcharge)

Rooms Available

• Apartment, Private Bathroom (Standard Studio)

  1 King Bed OR 2 Twin Beds

  182 sq feet

  
  

  Layout - Bedroom, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels and streaming services

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and laptop workspace; cribs (surcharge) available on request

  Comfort - Climate-controlled heating and fan

  Accessibility - Hand-held showerhead

  Need to Know - Weekly housekeeping, no rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Fan
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Espresso maker
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • Dryer
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Hand-held showerhead
  • Visual fire alarm
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Apartment, Private Bathroom (Studio with Kitchenette)

  1 King Bed

  177.9 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Streaming services

  Food & Drink - Kitchen with microwave, cookware/dishware, coffee/tea maker, and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and laptop workspace

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Visual fire alarm
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Apartment, Private Bathroom (One Bedroom Castletown )

  1 King Bed and 1 Double Sofa Bed

  391 sq feet

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with streaming services

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs (surcharge) and rollaway beds (free) available on request

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Separate sitting area
  • Free WiFi
  • Weekly housekeeping provided
  • Separate bedroom
  • Dryer
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Visual fire alarm
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Family Apartment, Private Bathroom (3 Bedroom Apartment)

  3 King Beds

  742 sq feet

  
  

  Layout - 3 bedrooms, dining area, and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Streaming services

  Food & Drink - Kitchen with oven, microwave, dishwasher, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - 2.0 bathrooms, shower/tub combination, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and desk; cribs (surcharge) and rollaway beds (free) available on request

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Toaster
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Weekly housekeeping provided
  • Private bathroom (not in room)
  • Dryer
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Visual fire alarm
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Apartment, Private Bathroom (Family Studio)

  1 King Bed and 1 Double Sofa Bed

  344 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with streaming services

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs (surcharge) and rollaway beds (free) available on request

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Washing machine
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Separate sitting area
  • Free WiFi
  • Weekly housekeeping provided
  • Private bathroom (not in room)
  • Dryer
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Visual fire alarm
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Apartment, Private Bathroom (2 bed Perham)

  1 King Bed and 2 Twin Beds

  624 sq feet

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with streaming services

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and laptop workspace; rollaway/extra beds available on request

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Rollaway/extra beds available
  • Separate dining area
  • Free WiFi
  • Weekly housekeeping provided
  • No cribs (infant beds)
  • Dryer
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Deck or patio
  • Visual fire alarm
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Rita (10/5): Very well equipped flat in Fantastic location - Mark was very kind to meet us for check-in and even helped carry our cases upstairs. Flat is very well equipped, and everything works as it should. Very clean too. The location is excellent - a stone's throw from the West Kensington tube and about 5 minutes walk from Barons Court (on the Piccadilly line for direct access to Kings Cross and LHR). Lots of small supermarkets and places to eat / take away nearby. On a nice quiet street. Even if some of the fixtures could be updated, this flat has so many good points we didn't mind. Thank you.
• Finn (10/5): - Great
• Verified traveler (10/5): - Great apartment with amenities. Excellent location and easily walkable to transportation and Tube stop. Mark was very helpful and prompt in responding to us. Would definitely stay there again.
• Verified traveler (10/5): Amazing - Loved it. Very spacious studio with separate kitchen space. Close to the tube and great family-owned restaurants. Would definitely stay here again!
• Verified traveler (4/5): Apartment C - That we didnt make painment in advance we will leave as soon as possible. I really dont get for what property receive 8,8 marks? The bed desperately need new mattress. General cleaning. Only good things is near tube station, realy near.
• Ashril (8/5): - Had everything we needed and very conveniently close to transport.
• Noni (10/5): - Our second time here. Great location - close to tube and city and great facilities in the unit.
• Russell (4/5): - We had to be moved to to mold in the apartment. We had the first night. The second apartment was on the second floor while they were working in the hallway and lower apartment. It was better, but not anywhere near what was expected. Still very musty smelling And I am assuming the mold was removed prior to our arrival.
• Amerley (8/5): - It was alright
• Geralyn (10/5): - We had a great stay at Castletown House Apartments. The owner is friendly and accommodating, he assisted us with our luggage, explained how to use the equipment and was available throughout our stay. It’s an excellent location too, close to the tube, shops, eating and drinking places and tourist attractions. We’d gladly stay again. Many thanks.
• Anssi (8/5): - The place gave a thorough immersion to living in London ‘burbs. Mark and his family were super accommodating and provided personalized service at the check in. There was a booking conflict which was resolved very quickly and favorably to us. Our vacation was exactly as we expected.
• Elena (10/5): Cozy apartment - Clean and comfortable, great location with access to the tube and restaurants. Very customer oriented management. Thank you Mark!
• Raymond (10/5): Our family trip to london - The apartment is very convenient in terms of travel since it is situated very close to the underground and bus stop. There were shops around the block to buy things such as water and food. Mark is also accomodating and allowed us to check in early. Overall a convenient location for our return trip to London.
• Sunil (10/5): - Mark, manager/coordinator was very helpful and kind to us during our stay there. Also, on the day of our departure he looked after our bags outside the apartment until we picked them in the afternoon. Moreover, he helped us for booking a UBER and loading our bags into the car. I've experienced a true customer satisfaction at this place.
• Victoria (6/5): - Traveled during summer month and without air apartment got warm. I would stay again but not during the summer months. The manager was always there to offer assistance.
• Denny (8/5): - The kitchen and laundry are super convenient for someone thats doing long term vacation. The area seemed safe and pretty quiet. But 30 mins away from city center.
• Romania (8/5): - Great location. Steps away from West Kensington underground and 7minute walk to Baron Court to catch the Piccadilly Line from LHR. Steps away from Restaurants and coffee shops. Would stay here again.
• Maria (10/5): - Owner was extremely helpful, helped us with a problem on our booking. Perfect area, very safe. Not the newest looking place but well kept
• Melinda (8/5): - Mark was an excellent host and the apartment was a great value. Apartment is sized for two. We were a party of 3. We brought a small 14 year old who slept on roll out bed. When bed was open, the apartment was tight. Liked that apartment was equipped with adapters for US electronics and usB charging in bedroom. Getting to either district subway or Picadilly line was easy. Many groceries and restaurants in near by area. The apartment was a nice way to spend a week in London. Appreciated kitchen and laundry facilities.
• Lisa (10/5): - Lovely stay, fantastic location, balcony was amazing and owner couldn't do enough to help, will be back!
• Joanikka (10/5): - Check-in was super easy. Mark is very attentive and quick to respond. Location is very good, close to 2 tube stations.
• Caterina (8/5): Good - Second time staying at the appartments, good valve for the size and location. Safe area close to the tube and shops.
• Karen (10/5): Everything you need !! - We stayed here when we first arrived in London and came back and back whenever we could while in London. Great amenities, comfortable Beds, fantastic host Mark. Remember this is London and if you want brand new you will be paying for it. If you want something that is comfortable, affordable and has everything you need in a great location then this is the place. Have recommended on various travel sites as a great option. Thanks again Mark.
• Emily (10/5): - This property was amazing to stay at! So close to the tube and easy transportation around the whole area. Kept us feeling safe and was so easy to get to where we needed to go without having to stay in a busy city area. Will be back to stay here again :)
• ANTHONY (10/5): 7 nights in London - Great value for money, comfortable room with everything required for a terrific experience. Located close to great food options, Chinese restaurant really worth a visit. Public transport close by. Quiet at night.
• Karen (8/5): Great host, great location, everything you need !! - Mark is great at communication and super helpful. We had a few stays at some of His apartments and each time he did whatever he could to make our stay great. The units are not super modern but they have everything you need and the location is great. Thank you Mark for being so accommodating during our time in London !
• Roy (10/5): - Roomy 1 bed apartment for 2 people. Has everything you need for self catering. Quiet residential area, 3 min walk to west kensington station. Great communication throughout from Mark. Thanks again for a great overnight stay.
• Dane A (8/5): - Great area close to the underground. Mark was great and made the stay better than we could have hoped.
• Judith (4/5): - The apartment was shabby and smelled like it had not been properly cleaned. The hot water was limited due to being operated via a contraption over the kitchen sink. There were no tow racks in the bathroom
• Robin (10/5): - Spacious and clean property with a great layout that allows for individual space and privacy as well as cooking and hanging out together. Comfy beds and spotlessly clean. Loved the very high ceilings and huge windows letting in natural light. This isn’t a super “ updated” or highly renovated flat, but is even more charming for it. Mark is a lovely guy, communicative and easy to reach. We would stay again in a heartbeat!
• Martin (10/5): - Thanks, our stay was great, so close to public transport and the studio had all we needed.
• Catherine (10/5): - Adequately eqipped but needs some updating of decorating and furniture, but staff very friendly and attentive. Thank you Mark.
• Amy (10/5): - Loved staying here, great location and space.
• Shelli (10/5): - This is the best property we have stayed at in Fulham. We are very close to the 2 main tube stations, excellent restaurants, and great choice of grocery stores. Mark is the best host, very kind, and caring and helped us with whatever we needed. We will definitely be returning!
• Betilde Virginia (10/5): - The property manager was one of the most helpful we've ever encountered with, the property is a little old (but of course it's London!) but super clean and well maintained.
• Noni (8/5): - Great location and lovely for the budget having a kitchen.
• Betilde (10/5): - Excellent place to stay and our experience checking in was awesome.
• Reza (4/5): Just about met the needs of our stay in London. - The house was in a safe/nice-ish area with easy access to the tube station. Plenty of shops and cafes around. Accommodation was adequate and worked for our needs for the week. However the whole apartment was very tired and in need of some sprucing up. The bathroom was small with a not so well functioning shower, but doable (just). The heating and hot water were great and the kitchen area was adequate for our needs. Our host Mark was very welcoming and friendly and could not do enough for us and was very accommodating.
• Jennifer (10/5): - The property was excellent. It was clean and tidy upon our arrival. It is located in a secure area, me and m family got access to everything close to it. I highly recommend this property when it comes to stay in a quiet place in London.
• gary (8/5): - Good location close to underground and shops and restaurants. Property had everything you need very quite.
• Charles (10/5): Great location...well appointed property! - Great location...train station close by...quick access to groacery store and restaurant...very convenient set up with full kitchen...lots of space...wonderful option for families visiting the London area...property manager is very helpful. This is our new place to stay when we visit London. See you in the Spring!
• Veneranda Sibayan (10/5): - The area is quiet, close to market and transportation and within few minutes from main attractions. Mark is very nice and very polite.
• David (10/5): - Castletown was a great option for having our own place to stay in London, while still having a host who was reachable and available. The neighborhood was pleasant to walk around and the distance from the Tube station was ideal.
• Taha (10/5): - We enjoyed our stay there and will go back again.
• Maryam (10/5): - It was good
• Yasir (10/5): - Good experience
• robert (8/5): - The manager was perfect. A hands on approach with a friendly attitude.
• Kathleen (10/5): - Nice comfortable safe place. Close to tube Very clean very helpful
• sherrie (10/5): - Very convenient area for groceries restaurants and the Tub we will return and Mark was there for us at all times.
• LALIT (10/5): - We stayed at the property for 4 days. The stay was wonderful. Mark is a great host and was always available from the day before check in till our check out. He checked on us daily by texting if everything was going well with our stay. He answered any questions and was always responsive via SMS.
• Katherine (6/5): - Walkable to necessities. The host are very friendly and welcoming and helpful. To be honest, we hated the apartment - it smelled of cigarettes, the furniture was old and uncomfortable, we did go during a heat wave but it was very hot all the time even with windows open. The bed was very hard and lumpy. We did enjoy the TV options and there is an amazing Italian restaurant behind it. The apartment did have a stove, frig, washer/dryer, and microwave along with some dishes and pans. That was a nice touch. Overall - it was okay, didn’t love it or hate it - but we wouldn’t book again.
• Sandra (8/5): - Great value for the price! Loved the location - close to multiple metro stations and great restaurants and cafes! Also close to many grocery stores and a full kitchen in your unit! Mark had excellent communication and made sure our stay was comfortable. Was a little small for 2 adults and 2 teens with lots of luggage but overall quite comfortable.
• Rosemary (10/5): Great apartment - great place to stay for a five day trip, room included small kitchen and washing machine. Close to train station so made for easy getting around London. Mark the host was easy to speak with and was very responsive
• Danielle (6/5): - The property was close to the tube which was nice. It wasn't very clean & there's no AC. The bathroom is tiny, has mold & several broken tiles. The owner was friendly & communicated through whats app but I rarely saw anyone on property to request extra towels ect. I was hoping for better.
• Ian (8/5): - Really good value considering its excellent location. Two underground stations within 6 min walk and buses even closer. There is no lift/elevator here, but they have ground floor flats/apartments. Mark and Lewis could not have been more helpful and the communication is really good. The bed is really comfortable and we really like this place. They are decorating, (May 23), and to be honest, it needs it. The net curtains were torn in two of our rooms and should be replaced. We had problems with our bathroom leaking water and they tried hard to fix it. We would stay here again in a trice, we recommend Castletown, it is so well located for all what you need.
• GauravK1827 (10/5): Awesome stay - We planned a 15 day trip to london with my 12 and 5 year old son to London and relying solely on the reviews on trip advisor I decided to stay at Castletown house. And it was the best decision we made. It was a delight staying here. Mark was very helpful guiding us thru the booking and very accessible on WhatsApp which gave us a lot of comfort. My younger one is very fussy about his food so we had to make sure that we had a fully functional kitchen. It was all what we wanted and more in the apartment. Mark had reserved the bigger sized apartment with a brand new sofa cum bed. He was there for whatever we needed and whenever we needed. It is one of the best stays we have had and definitely will be staying here when we are back in London.
• Kimberly (10/5): - Mark was very helpful and friendly, We loved all the amenities in the apartment, Which we used and needed. Such as dishes, stove, refrigerator, washer, iron, can opener, comfortable beds, and teas
• mariust262 (10/5): Great stay :) - I was a guest at castletown flats for round about a month. The hosts are super friendly, helpful and always available. The flat I moved into was equipped with many extras such as a dryer or a microwave, I had my peace and quiet, could sleep very well in bed, felt very comfortable with the tastefully furnished flat and the area is very well connected. Iam just waiting for the next opportunity to visit london again and rent a flat from castletown flats.
• barborak843 (10/5): Great location in a very nice neighbourhood - Amazing location literally just a few steps from the underground in Zone 2 (just one station from Zone 1) for a reasonable price. Quiet in the evening, we could go to sleep early if we were tired and no one disturbed us. The apartment was well equipped, there was everything we could possibly have needed, the towels and beddings were perfectly clean, the bed was comfortable. The owner was ready to help whenever we needed but also respected our privacy. We loved the place and next time we are in London, we will definitely come back.
• 393ramonag (10/5): Great apartment close to the subway - Great location, close to the subway, very friendly and helpful host, apartment equipped with everything needed to cook, white and clean towels and sheets, comfortable bed and sofa, everything was perfect.
• KareenSg (10/5): An amazing long-term stay - A highly recommended place. It's professionally managed by people on the ground, all requests got attended to immediately and with a high degree of urgency and accuracy. Cleaning service provided. Apartments were amazingly well situated between two tube stations, all amenities nearby. For me living and working 6 mths in London for the first time, I felt an easy transition and settled in seamlessly. The apartment was small (well it's London here!) but functional with all what's needed available. Mark - Richard's son even bought a Nespresso coffee machine for my arrival. An incredibly nice and highly appreciated gesture. I WFH on given days, wifi service was of good standard. I extended my stay because of a fantastic quality for money. Would highly recommend to anyone! The hosts you can truly rely upon!
• Susannah (10/5): Absolutely wonderful- thank you!! - We had an AMAZING stay at one of Mark’s apartments! The hosts were beyond kind, gracious, and even patient with us when we realized we had locked ourselves out at 11:30pm. They are excellent with communication. The apartment was beautifully clean (I used to clean hotel rooms at a 5 star inn and it was up to their standards) spacious and in a wonderful neighborhood. It reminded us a lot of Greenpoint, Brooklyn. There are two tube stations nearby and great food options as well. We are excited to stay here again in the future. If you are someone who wants a 5* hotel, spend £500 a night in Soho. If you want a lovely stay in a real neighborhood this place is for you! :)
• J784REbrandonb (10/5): Best Holiday Apartment in London - Stayed in Castle town many times. Always liked it. Spacious apartments, clean and comfy. I feel safe staying there. So close to West Kensington tube station. Shops are just 3 mins walk, Tesco express, Waitress, Sainsbury Local, etc. The hosts are super friendly and go above to get things done for you. That is why I keep coming back. Will be back again soon.
• angelaDeal (10/5): Value for Money .... - Stayed at Castletown recently. The apartment was such value for money: clean, comfortable and easily accessible from and to anywhere in the city. Mark is very amiable and always contactable for advice . Recommended!
• Demondawg (10/5): Amazing location and property - 5 stars for Castletown apartments, great warm welcome as first time in London, easy to get to the apartment from the tube station, welcoming staff and management, 5 star apartment that I stayed in also full marks on the cleanliness
• 330luxiy (10/5): Best Stay In London - Recently visited Castletown Apartments and couldn’t have stayed at a better place! Location is great, 2 minute walk to West Kensington Tube Station - 15mins to get to central London on the tube. The place itself is very tidy and clean and Richard and his staff are lovely. Made sure me and my friend’s stay was very pleasant. Highly recommend if you are visiting London. Couldn’t fault it!
• Bachar (6/5): Could have been excellent but was not - Location was ok, the communication very good, however the apartment location (basement) and with noice of people entering the building was not optimal, and minor issues with the facilities brought down the rating. Unless these are fixed, it does give a good stay.
• Jake (10/5): An absolute gem! - Mark made sure we had everything we needed, easy enough place to find, good access to the tube network. Any time we had a question it was easy to text Mark via WhatsApp to save on international costs. The WiFi worked always, the rooms well kept, the kitchen had everything we needed, and the beds slept well.
• Nanette (8/5): - Loved it. Great location
• Natalie (10/5): - Perfect property for the family, has everything you need. Excellent communication from the host. In a comfortable and quiet neighbourhood very close to two tube stops. Very English walk up accomodation.
• Kirk (10/5): - Very close to the tube, bus, groceries, restaurants. Great location and kitchen equipped for cooking, with washer and dryer.
• Nualnapa (10/5): Supr cozy stay - Mark and his management team are very helpful in responding to your request. Our family of 3 booked for a one bed room unit plus extra bed but he is very kind to upgrade us to two bedrooms unit. The flat was clean and very nice. Though the furnitures are a bit old but they keep them all in good condition. The tube and grocery are in proximity. We will definite stay with them for our next visit to London.
• ANDREW (10/5): - The apartment’s facilities were exactly what we needed for a four night London visit. Bed was comfortable and bathroom and kitchen were fine.
• Scott (10/5): - The location was for the convention at Olympia and the caretaker was very helpful. Useful places were pointed out to me and on a map. I would definitely there again.
• Deborah Jean (6/5): - Close to the tube.
• Olivia (10/5): - I loved staying here! It was in a great spot close to tube station. Comfortable bed, nicely sized kitchen and bathroom, multiple grocery stores and excellent restaurants nearby. I throughly enjoyed my stay and would definitely stay here again.
• G (10/5): Superb hospitality - Excellent and proactive communication from property owner. Very helpful, easy-going, caring. Property was very conveniently located, just 2-3 min from tube station, surrounding was quiet. The property was slightly run-down, but the cooking stove was the best amongst 3 apartments I've stayed so far in the UK (including 2 newer apartments in Birmingham and Milton Keynes)
• Tuppence1005 (10/5): Everything you need for a great stay - We recently spent two weeks in the ground floor apartment. The apartment was spacious, comfortable and had lots of storage. The bedding was really comfortable too. The apartments are in a wonderful area and in a quiet street, around the corner from the West Kensington Underground, shops and cafes. Mark the proprietor was very helpful friendly and responsive in his communications, both before our arrival and during our time there.
• Megan (10/5): - We had an amazing stay at the flat. Mark was super friendly and accommodating especially when our plans changed and we needed to extend our stay. I would stay here again in a heartbeat. So sad to leave. The flat was spacious, very clean and comfortable. So close to everything.
• Linda B. (10/5): - We had a nice time during our short visit. Owner was very helpful during our check in and heater issue. Location is close to shops and the tube station. Room was quiet and large. Would come back for another stay.
• Lori (10/5): - Excellent property in a great location with access to all major attractions in the city of London.
• Lee (6/5): - The apartment is and located in West Kensington. The first thing that greeted us was an overwhelming smell of bleach which lasted for two days. It was so strong that we had to leave the window open so that we could sleep. Its is a pity this could be a nice place as the apartment is a good side. Beds were made with white fresh linen. but pillows so flat we had to put towels under to give some substance. Bathroom probably was the worst feature, just in need of a seriously good clean and cracked tiles on floor Ceiling cracked and bulging and when bleach smell subsided there was an odour from the bathroom. The dishwasher did not work, handles loose from doors. when we mentioned handles on leaving Mark said oh yes I know.... if you know sort it... such an easy thing to remedy. New doors fitted on old kitchen cupboards, but open one and no cupboard inside just empty dirty space. we were out all day and did not cook in the apartment (just breakfast) just as well as only minimal utensils. however by far the worst issue for us was the fact that you could hear all movement from the floor above in the main bedroom. We were awoken at 6/7 am with people walking over head moving cases etc. not sure how this could be solved. It is a 40minute journey from liverpool station with no delays, something to take into consideration if arriving into stansted airport. Tesco express and waitrose around the corner which was convenient.
• LapaL82 (10/5): Wonderful hotel - Stayed with son 9 years in this hotel in a room with one bed. Our room was on the top floor. Wonderful location, convenient and comfortable hotel. It is worth noting that the owner of the hotel Mark is responsible and attentive to the guests. This rarely happens. The room is clean, there is everything you need and even more. We have something to compare. When staying in other hotels in London did not feel as comfortable as in this hotel. We had certain wishes for hotel accommodation, and Mark decided everything without problems.Thank you very much for this. We will come back here and will recommend the hotel to friends.
• SPO961 (6/5): Spacious studio room - Mark was friendly and explained about the rooms by the time we checked in. The rooms were spacious and attached with kitchen. It is not far from the train station as well. Our rooms were located in basement and there was no lift provided. Please take note if you bring heavy luggage, you will need to use the staircase if your room is located at the basement like us. Overall, we had our great stay in this apartment.
• ckharries72 (10/5): Amazing find, highly recommended - We booked this accommodation to be close to Ideal Home Exhibition. However, its only few minutes walk to West Kensington station, on the district line, where you can just head into the city and basically go anywhere within a very short time. Its an ideal location for this. The accommodation was clean and very comfy. We booked a studio apartment but were upgraded by Mark to the one bed apartment - thank you for that. The apartment has absolutely everything you need to be extremely comfortable. Mark himself could not do enough for us from making sure we had everything we needed in the apartment to giving us lots of info on the surrounding areas. We were able to park virtually right outside the accommodation. £20 from 9am till 5pm and then free, which is a really good deal for London. Altogether a great find and we will definitely be back.
• Carol (10/5): - Mark was very helpful with information when we made the booking and answered many of our questions This was our first visit to London. The property location was good for necessary shops and the underground. There was everything we needed in the apartment and we were very comfortable. Would recommend.
• Verified traveler (10/5): - Plenty of space and easy access to tube stations and supermarkets.
• PHILLIPPA (8/5): - Comfortable apartment. Very obliging owner/host. Convenient to underground. At least two good restaurants close by.
• 632tristana (10/5): Absolutely fantastic, highly recommend! - This was now the 7th time I have stayed at Castletown house and there’s a reason why it’s the only place I stay when I come to London. The location is ideal for exploring especially with it’s close proximity to the station (30 second walk). Mark as a host is always impeccable helpful, and the service is awesome. The studio flat is perfect, well equipped and always super clean. You won’t be disappointed if you stay here. I return literally every year with both family and my partner.
• Greystone75 (10/5): - Liked the location, easy access to the tube, clean, well maintained
• 743kaix (10/5): Great room, host was incredibly helpful and kind - My family stayed at a 2 bedroom place here for about a week. The rooms are clean and homey, and there was a living room, kitchen, and bathroom so it felt quite comfortable to live there. The surrounding area is peaceful, but the location is also close to the West Kensington tube stop so it is easy to get around to Central London and elsewhere. I especially want to commend Mark the host. My family was unfortunately left without housing after a last minute Airbnb cancellation, but Mark both helped us contact Airbnb about the cancellation and offered us (but did not pressure us into taking) housing at his place. He helped us every step of the way, was very responsive on text messages, and we really appreciated his help.
• Verified traveler (8/5): - I liked the proximity to underground and restaurants and feeling like part of neighborhood. The management staff was great! I wish I could have seen pictures of apartments, ground level and first floors so I could have seen the apartment size and bathroom size and understood that bed was in living room.
• 24jaxx (10/5): Great place to stay for queens tennis - Booked for tennis excellent two streets away but also near west Ken and barons gate tube stations Apt superb spotless linen towels etc also Basics in apt such as washing up liquid etc which bonus Mark the manager very helpful nothing too much trouble
• Verified traveler (8/5): - The property is in a great location! The neighborhood is quiet, but the Tube, grocery, and restaurants are a block away.... so convenient. The 3 bedroom unit was very comfortable and spacious. The communication from the manager was excellent - Mark was very helpful. We would definitely stay there again. A few minor maintenance things (lightbulbs and loose screws), but the property is in nice condition.
• Lize-Marie (10/5): Spacious self catering apartment in Kensington - Great value for money, spacious apartment. 5 min walk to West Kensington tube station and 15 walk to Olympia conference center. The property manager Mark was very helpful and went out of his way to accommodate my requests.
• BerniBlindmann (10/5): Perfect - This is a private owned property in the very center of Kensington West, nevertheless a peaceful and quiet area. The owner could not have been more helpful. All amenities nearby. Highly recommended. Thank you.
• Yaron (10/5): A lovely stay in West Kensington - We stayed as a family of four. Mark was there to greet us promptly as soon as we arrived. He was very forthcoming, generous and responsive to any request we had and any issue that arose. The flat was big and convenient and we just loved the little balcony facing the street. The tube and the local facilities (including a few supermarkets, the local market and the neighbourly cafe) were close by. Thank you Mark for a lovely stay.
• Verified traveler (10/5): - First time stay, won't be the last time. Excellent location, apartment clean, water hot, heating on, coffee boiling and welcomed at the front desk, with a smile and advice on the local area....couldn't ask for more
• LizzicatM (8/5): Good & homey - It’s not 5 star, but neither are the prices. It has a nice home like feel, 2 bedrooms, small lounge room area with big tv, small but useful kitchen and best of all a washing machine. It is close transport and grocery shopping. For us the biggest negative is hearing the neighbours all around us, especially at night trying to sleep, but if we could hear them, they could probably hear us too. It was a nice down time for us.
• Sheree246 (8/5): Fantastic location - We were looking for somewhere to base ourselves in London for 9 nights, without paying exorbitant prices & Castletown House ticked all the boxes. The location was fantastic. West Kensington Station is about a 4 minute walk way, on the Central line, Baron Court is about an 8 minute walk, on the Piccadilly Line (which also services Heathrow), trains run about every 3 minutes so public transport isn’t an issue. There’s a small Tesco Express just around the corner or if you want a larger Tesco, there’s one about a 7 minute walk along West Cromwell Road towards London. Lots of food options if you don’t want to cook. The Famous Three Kings is a sports bar that does a great burger. Curtains Up on the way to Baron’s Court is a quieter option. Around the corner from Castletown House are Italian, Thai & Turkish restaurants & fish & chips is in the way to the Tesco Express. Head towards West Kensington Station is a Costa coffee shop & a couple of 24/7 shops. We stayed in the main Castletown House, in a basement apartment. We arrived about 6pm, our host met us & took us to our apartment. Explained that it would be cleaned once during our stay (it’s fully self contained but unlike other places where I’ve stayed, basics like rubbish bags, toilet paper & dishwashing liquid was provided). The room was small (not by London standards). There was a washing machine, a welcome addition during our stay. The bathroom is a little dated, to get into the shower was a squeeze between two sliding doors & involved stepping up about a foot. But once inside, it was worth the effort. Would I recommend staying at Castletown House? Absolutely. Would I stay there again? Absolutely. After 9 nights I was a bit sad to leave, I was starting to feel like a local

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